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Revised Emergency Plan of Action (EPoA) : Earthquake

Emergency Appeal n° MDRAL008 Glide n°: EQ-2019-000157-ALB Expected timeframe: 12 months Date of launch: 29 November 2019 Expected end date: 30 November 2020 Category allocated to the of the disaster or crisis: Orange EPoA Appeal Funding Requirements: increased to CHF 5.1 million (from 3 million CHF) DREF allocated: CHF 250,000 Total number of people 10,000 directly, Total number of people 202,291 to be assisted: affected: 50,000 through community- based activities Provinces (prefectures) Durrës, Tiranë, Lezhë Provinces (prefectures) Durrës, Tiranë, Lezhë affected: Minor / secondary affected: targeted: , , , Shkodra Berat, Dibër, Elbasan, Fier, for community-based activities Kukës, Shkodra, Vlorë Host National Society presence: 350 staff and volunteers, 10 branches active in response The Albanian Red Cross (ARC) is present countrywide with 39 local branches, 2,445 registered volunteers and 53 paid staff. Red Cross Red Crescent Movement partners actively involved in the operation: Australian Red Cross, Austrian Red Cross, British Red Cross, Bulgarian Red Cross, Canadian Red Cross, Croatian Red Cross, Danish Red Cross, German Red Cross, Italian Red Cross, Japanese Red Cross, Liechtenstein Red Cross, Hellenic Red Cross, Qatar Red Crescent, Red Cross of Monaco, Red Cross of Montenegro, Slovenian Red Cross, Spanish Red Cross, The Netherlands Red Cross, Red Cross of The North Macedonia, Swiss Red Cross, Taiwan Red Cross, Turkish Red Crescent, United Arab Emirates RC ; IFRC, ICRC Other partner organizations actively involved in the operation: Government of Albania (GoA); Joint Union Civil Protection Mechanism/ UN Disaster and Assessment Coordination (UCPM/UNDAC), Urban Search And Rescue (USAR) teams (in the immediate aftermath) and damage assessment teams from several countries; EU humanitarian aid (DG ECHO), Swiss Development Cooperation/Swiss Humanitarian Aid, USAID; UN Development Programme (UNDP), UN Refugee Agency (UNHCR), UN Children’s Fund (UNICEF), UN Women, WHO; Caritas Europe, Global Aid Network (GAIN), Save the Children (SC), Terre des Hommes (TdH), World Vision International (WV), national and local NGOs.

Summary of major changes Due to the changing and increasing needs; • The number of targeted households for multipurpose Cash and Voucher assistance (CVA) been increased from 700 to 1,100 and duration has also been increased from 3 to 5 months. By the end of the first three months a review is planned in order to explore the possibility to switch to conditional cash assistance. • Provision of emergency shelter, additional household items and replenishment of ARC contingency stocks (for 150 families) • Extension of in-kind assistance with food and household assistance from 2 to 3 months • Development of Standard Operating Procedures (SOPs) for Multifunctional Mobile Teams • Additional Restoring Family Links (RFL) training to 25 volunteers • National Society (NS) capacity development in cash preparedness, volunteer management; IT, finance and logistics system support (including software solutions) • Preparedness for Effective Response approach integrated into the overall strategy • Inclusion of additional NS personnel at HQ and branch level • Deployment of IFRC Surge / Cluster Coordination Personnel for Shelter; IFRC Finance/Admin Delegate.

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A. Situation analysis

Description of the disaster On 26 November 2019, a 6.4 magnitude earthquake hit Albania at 3.54 am local time, centred 30 km west of , at a depth of 10 km. A second earthquake of 5.4 magnitude followed at 7.10 am with the epicentre near Durres (34 km northwest of Tirana) and aftershocks (peaking above Magnitude 4) in subsequent weeks. According to official sources a total of 51 people lost their lives1 and 913 people were injured2. The Government of Albania (GoA) declared a state of emergency on 27 November lasting for 30 days, later on extended until 31 March 2020. The most affected administrative regions are the prefectures of Durrës, Lezhë and Tiranë. Structural damage is widespread, yet focused on old buildings and those built with poor building practice in the transition area of the 1990s and early 2000s. Additional administrative areas considered secondary affected are those where people have been evacuated to by the government, including Berat, Dibër, Elbasan, Fier, Kukës, Shkodra and Vlorë (minor damage is reported in several villages in some of these prefectures). Structural damage assessment by Albanian experts and supported by international capacities are still ongoing. The last update available (as shown in Table 1) indicates that 5,080 buildings (including apartment blocks, single-family houses, hotels, schools, infrastructure, etc) have been categorized under DS4 and DS5, equating to being uninhabitable. In the Post-Disaster Needs Assessment (PDNA) a total of 11,490 housing units have been classified as fully destroyed / to be demolished. DS 2 / 3 DS 4/5 DS 0 DS 1 (medium - Districts (very severe, total (no damage) (light damage) severe damage, uninhabitable) repairable) Tirana 5,449 1,701 1,861 1,513 10,524 Durres 23,009 2,829 4,250 2,556 32,644 Lezhe 939 686 1,365 1,011 4,001 total 29,397 5,216 7,476 5,080 47,169

Table 1: Damage assessment results of inspected objects per prefecture (as of 10 January for Tirana and Lezhe, 21 January for Durres, Based on information shared by the National Civil Protection Agency) The figures regularly provided by the relevant operational centres in each prefecture through the National Civil Protection Agency and the figures presented in the PDNA do present some irregularities in some cases. PDNA figures report a total of 11,490 housing units as severely damaged or destroyed / to be demolished, 18,980 units as having sustained medium damage and 64,000 units with light damage3. As of 10 February 2020, the GoA has not published exact figures on the overall number of displaced persons. Figures on persons sheltering in hotels and households in tents (approx 10,000 individuals) have been updated regularly, whilst there are no reliable figures available for people living in host families, people who are renting temporary accommodation and those who found other shelter solutions on their own. Tent camps and collective shelters (gyms, social centres) hosting displaced persons in initial weeks have all closed. A governmental ‘rent subsidy’ scheme (cash for rent) has been introduced to support the displaced population; the primary criterion to receive this assistance is the authorities’ certification of one’s home declared uninhabitable: As per 5 February 2020, 11,222 families (around 47,267 persons4) were approved for the rent bonus, while others are registered, but not approved5. With differing implementation practice, this figure is considered to provide an estimation on the upper limit of displaced persons. Informal governmental estimations on the overall number of displaced persons, currently living in temporary accommodations, stand at 32,000, as reflected in the table below. As of 10 February, there are no earthquake affected

1 Settlements with fatalities: Thumane – 25 fatalities, Durres – 24, Mamunas – 1, Tiranë – 1. 2 Including 255 people injured in aftershocks (as of 25 January 2020) 3 Source: PDNA released on 3 February 2020 4 Numbers of family approved for the rent subsidy (as per 21 January 2020, GoA SitReps): Durres Prefecture: 6,190, Lezhe Prefecture: 1,1,57, Tirane Prefecture: 3,297; number of persons calculated based on the average family size as per the UNDP/MoF survey results (December 2019). 5 At least 993 families were pending rent subsidy approval (as per 05 February 2020, GoA SitReps)

P a g e | 3 people staying in hotels anymore, and with the approved rent bonus, most of them are now staying in rented accommodations. (source: NCPA).

Total number Durres Lezhe Tirana Accommodation type of people Prefecture Prefecture Prefecture

Hotels* 0 0 0 0

5,842 1,786 2,372 Tents** 10,000 (1,387 families) (462 families) (570 families)

host families, rentals & others ~22,000

Total ~32,000

Table 2: Displaced persons (for hotels and tents breakdown per prefecture) * Ministry of Tourism (as per 22 January 2020) ** National Civil Protection Agency (as per 15 January; number of people based on average family size as per UNDP/MoF survey results)

Winterisation of tents became a priority in late December and early January, with a large percentage of tents [up to 70%, according to the GoA] not suitable for winter conditions; subsequent focus was given to distributions of winterisation material in a joint effort of GoA and humanitarian agencies. Health facilities, as well as electricity, water and sanitation and communication systems were not significantly affected and are functioning on pre-disaster level. Medical care for the affected population is widely implemented through the governmental health service (including medical visits and the provision of medication). A significant number of schools are out of function (46 fully destroyed / 45 partly damaged according to the GoA) out of the total 5,000 schools in the country. While all school children are back in education, pupils of the aforementioned schools need to travel to intact schools, where classes are held in shifts.

Estimated % Category female male of target group Young Children (under 5 years) 5,2 2,4 2,8 Children (5-17yrs) 17,4 9,1 8,3 Adults (18-64 yrs)* 63.0 30,4 32,6 Older people (>64 yrs)* 14.3 7,4 6,9 People with disabilities 1,1 0,2 0,9 Total 49,4 50,6

Table 3: Sex, Age and Disability breakdown (percentages) of the affected population (22 December 2019)

(Source: UNDP/MoF; n= 3,123 households, 12,720 persons (primarily in the Durres Prefecture); 205 neighbourhoods. *In accordance with the national retirement age and in agreement with other agencies in Albania the age limit for older people was set to 65 years.

Summary of the current response

Overview of Host National Society Albanian Red Cross was established in 1921 and is primarily active in community-based disaster awareness, preparedness and response activities, with a focus on first aid, assessments, community outreach and health and hygiene promotion activities. In addition to funding provided via the IFRC appeal, ARC has an ongoing national fundraising campaign and received bilateral contributions from Partner National Societies (PNS) as well as external donors (including USAID and corporate donors).

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ARC’s operational organogram for the earthquake response operation is displayed in the figure below:

Figure 1: Albanian Red Cross organogram for the earthquake response operation

ARC has been responding with a total of 350 volunteers and staff from the onset of the disaster. Immediate response included the provision of First Aid, food assistance (both with hot and cold food), psychosocial support (PSS) services, distribution of household items to cover basic needs and RFL. In subsequent weeks, focus was given to relief distributions (shelter items, food, and hygiene material) and PSS. Primary regions of activity are the prefectures of Durrës (Durrës city, Krujë, , Thumanë), Tiranë (Kamëz, Tiranë city, Vorë), Lezhë (Laç, Shëngjin). As of 10 February 2020, ARC has been present in 91 different locations across the affected area. Ten branches have been actively involved in response operations.

Livelihoods and basic needs ARC is providing in-kind assistance, sourced from its own stocks, appeal- funded goods and bilateral support, to the affected population. The focus of distributions is on people who reside near their damaged houses (often living in tents), especially in rural and peri-urban areas, as well as on people living in their not severely damaged houses / apartments or temporarily renting accommodation. In addition to the distribution of the ARC “Standard Package” (4,535 were distributed as of 10 February with funds from the IFRC Appeal) which consists of food items, blankets and a family hygiene kit; ARC is also distributing tents, field bed, sleeping bags, sleeping mats, female hygiene kits, baby hygiene Figure 2: Gender distribution of affected kits, kitchen sets and clothes (2,200 hygiene kits have been provided through families receiving ARC “Standard packages” (n= 4,535 persons) IFRC Appeal). Activities in initial weeks also included the distribution of hot meals (a total of 7,329 portions were distributed). For more information, see the dashboard on IFRC GO (https://go.ifrc.org/emergencies/3887#additional-info).

Supported by IFRC, three training sessions with RC volunteers were held to train 37 volunteers on assessments and relief distributions. This included training on digital data collection (ODK/KOBO). Preparations continue (jointly done by ARC and IFRC) for a Cash and Vouchers Assistance (CVA) programme, which will widely replace relief item distributions in month three after the earthquake. The intervention aims to reach about 1,100 households (HH) with multipurpose cash grants in order to Figure 3: Age distribution of affected families address affected households’ priority basic needs. Payments will take place receiving ARC “Standard packages” monthly for a duration of up to 5 months. A review of the assistance after 3 (U5, U18, adults, older people; n= 4,535 persons)

P a g e | 5 rounds of monthly payments towards a switch to cash support for early recovery assistance is foreseen, based on the evolvement of the situation and post-distribution monitoring results. Identification of relevant transfer mechanisms and assessment of Financial Service Providers (FSPs) have been concluded and direct cash transfer by bank-account to bank-account and over the counter pay-out (through post office and remittance agencies) has been considered feasible. ARC and IFRC have developed information materials for the CVA programme, including briefing information for external stakeholder, and have reached out to governmental stakeholders to secure their support (e.g. with governmental data regarding affectedness and inclusion in social protection programmes ahead of the disaster). Next steps will be working on branch and community level, including HH level assessment and identification of the target HH.

Health / PSS Volunteer teams from the Red Cross branches mobilized immediately after the earthquake, providing First aid and psychosocial support. Teams were also sent to hospitals to assist the injured people and their families with psychosocial support (PSS). Volunteers and staff have been present during search and rescue activities providing comfort / psychological first aid to families affected. As of 9 February 2020, 1,678 persons were assisted with PSS / PFA. In the longer run, Multifunctional Mobile Teams will implement health (health and hygiene promotion, First Aid) and PSS related activities. ARC/IFRC developed the training plan for the psychosocial support and health programme, including training for multifunctional mobile teams, psychosocial support for school programmes, national training of trainers in psychosocial support, as well as training of volunteers in community-based disaster risk reduction activities. As of 31 January 2020, 6 trainings on PSS aspects (with a total of 100 staff and volunteers participating) were held. IEC materials for psychosocial support are under adaptation and translation, including materials on stress and coping mechanisms, child stress, psychological first aid and staff and volunteers stress. Concerns of ARC branches on the psychosocial wellbeing of volunteers, their motivation and longer-term volunteer retention will be addressed in PSS planning and with regard to the sustainability of human resources in the operation. In parallel, the National Society will benefit from strengthening their volunteer management capacities. As from mid-January, the ARC has assigned a PSS officer in charge of the implementation of PSS activities in the earthquake operation (with existing health capacity), technically supported by the IFRC Health / PSS delegate.

Shelter ARC provided shelter-related household items in temporary camps set up in affected areas, in collective shelters such as gyms and community centres as well as hotels where people were evacuated to. In addition, ARC volunteers are also reaching out to displaced people staying in tents next to their uninhabitable severely damaged houses, especially in rural areas. Immediate winterisation needs for these families were tackled by the distribution of suitable tents (636, from existing ARC stocks and with assistance of Turkish Red Crescent6) and winterisation material (including 458 sleeping bags, 360 sleeping mats and 350 field beds, 407 kitchen sets (appeal) and more than 23,297 blankets; 18,100 financed through appeal). The GoA (MoF7) and IFRC are co-leading the national shelter working group.

Overview of Red Cross Red Crescent Movement Actions in country IFRC has deployed Rapid Response personnel (13 persons in total) from the Regional Office for Europe (ROE) (i.e. Health, PMER, Comms) and through the Partner National Societies (i.e. Operations Manager / Austrian RC, PSS / Croatian RC; Logistics / British RC & Australian RC, CVA / Danish RC, Relief/Logistics / German RC, IM / Turkish RC) as well as a Shelter coordinator (German RC). The Rapid Response also provided the opportunity for development and continuous learning with the deployment of two CVA delegates in a shadowing mission (Austrian RC, Swiss RC). Remote SIMS (surge information management support) has increased the information management capacities of the operation. The recruitment of medium-term personnel replacing rapid response capacities has been widely finalized, with replacements for key functions arriving from mid-February onwards. Rapid response capacities are phasing out in February / March. IFRC longer-term organizational chart is visualized below:

6 TRC contributed with 417 tents. 7 The Vice-Minister of Finance (MoF) is in charge of accommodation.

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Figure 4: IFRC post-surge org-chart for the Albania earthquake response operation

There are two partner National Societies currently working in the country; Italian RC (started bilateral longer-term activities earlier this year on homecare for older people), and the United Arab Emirates RC (in country for almost 20 years).

ARC/IFRC are co-leading the cash working group with UNICEF. Part of the activities included the preparation of a policy paper informing stakeholders (including the GoA) about humanitarian cash assistance and the support to cash advocacy in country (there is a generally low level of information on cash programming beyond the humanitarian community). IFRC is also co-leading the Shelter working group (with the GoA), in line with its global shelter cluster role. The current focus is to support long term planning and recovery strategies.

ICRC has been supporting ARC directly in RFL activities, and IFRC maintains close contact with the ICRC`s office in which covers Albania for ICRC support.

Bilateral Assistance (in-kind / HR / financial): • Croatian RC has provided a truckload of humanitarian goods, including many blankets and quilts, and contributed CHF 5,000 • Hellenic Red Cross has provided two shipments of various relief goods (6 trucks), with additional in-kind assistance being collected. • Italian Red Cross deployed with Italian CP authorities (mission ended in December), intending medium-term support in PSS capacity building. • Red Cross of The Republic of North Macedonia has provided clothing and personal hygiene items and contributed EUR 310,000. • Red Cross of Montenegro has assisted with relief goods (clothing) and contributed EUR 101,416. • Qatar Red Crescent contributed USD 70,000. • Slovenian Red Cross contributed EUR 6,000. • Spanish Red Cross contributed EUR 10,000. • Turkish Red Crescent has provided and distributed a variety of humanitarian goods (including 471 tents, 6,840 blankets, 200 hygiene parcels, heaters, food parcels and stationery for schools), totalling to EUR 217,000. A bilateral TRC team ended its mission in country on 24 December. • United Arab Emirates RC has provided tents and other relief goods to Albanian Government authority requests through its delegation in country.

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Overview of non-RCRC actors in country

Albanian authorities are in charge of coordination, with municipal, prefectural and national authorities involved in the operation. A ‘special envoy for crisis response and relief’ chairs the GoA crisis management structure (the Minister of Agriculture). A new temporary Ministry of Reconstruction has been established recently to coordinate the long-term recovery efforts. Sectoral and operational coordination mechanisms have been established with some delay. Damage assessments, led by the GoA and supported by international experts, are ongoing. The ARC is cooperating with Government and local authorities as part of the coordination mechanism. Damages and losses declared on 23 January by the Prime Minister of Albania amount to 1 billion Euros (higher than initial estimates of 600-700 million Euros), adequate to about 7.5% of the Albanian GDP. Around 75% of recovery needs are allocated in the housing sector (preliminary PDNA findings). So far, about 200 million Euros have been allocated Image 1: volunteers preparing an ARC distribution for reconstruction from the state budget. in Zall-Herr / Tirana Prefecture (Photo: ARC) A donor conference for Albania will take place in Brussels on 17 February 2020 where Albania RC will be represented along with IFRC Regional Office and RC EU Office representatives. The UN Disaster and Assessment Coordination (UNDAC) team has ended its mission on 6 January 2020 and replaced by a 3-month OCHA representative. UNDAC worked in a joint deployment with European Union Civil Protection team - (EUCPT) who ended its mission on 20 December 2019 -, the latter also supporting the coordination of incoming EU assistance. A range of Urban Search and Rescue (USAR) teams deployed in the immediate aftermath, primarily from neighbouring countries, structural damage assessment teams from several countries supported national engineers. International actors present include Swiss Development Cooperation/Swiss Humanitarian Aid, USAID; UN Development Programme (UNDP), UN Refugee Agency (UNHCR), UN Children’s Fund (UNICEF), UN Women, WHO; Caritas Europe, Global Aid Network (GAIN), Save the Children (SC), Terre des Hommes (TdH), World Vision International, national and local NGOs. The number of national and local NGOs active on the ground decreased significantly from the onset of the disaster. The following sectoral coordination mechanisms have been established:

MoH&Social Protection (lead), WHO, Order of Psychologists of Albania, UNICEF, Health and PSS3 ADRA, SC, Terre des Hommes, World Vision, national / local NGOs, ARC/IFRC Protection (with a focus on UNICEF (lead), SC, Terre des Hommes, World Vision, national / local NGOs child protection)8 MoF (co-lead), IFRC (co-lead), Caritas Europe, Global Aid Network, UNICEF, Shelter Swiss Humanitarian Aid, national / local NGOs Education (formal education, UNICEF (lead), World Vision (WV), ARC/IFRC, Peace Corps, Terre des Hommes, DRR and PSS in schools) SC CVA UNICEF (co-lead), ARC/IFRC (co-lead), Swiss Humanitarian Aid, Caritas Europe

Needs analysis, targeting, scenario planning and risk assessment

Needs analysis Based on RC assessments, analysis of the GoA and findings from other organizations present in country, the primary needs of the affected population are in shelter, basis needs assistance, community-based health, PSS, and WASH (hygiene promotion).

8 Discussion ongoing to merge the Health & PSS and the Protection WG.

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Shelter Based on the rapid assessment conducted by World Vision in December; the most pressing needs and priority of the affected population are shelter (85% of all affected households). As indicated in Table 1, 5,080 buildings have been categorized uninhabitable. People in homes categorized DS2 and DS3 (damaged yet considered inhabitable) are often unsure about the actual safety of their home. As of 10 February, an estimated 32,000 people were still displaced and living in temporary accommodation. Most of the displaced households are staying in tents, host families or rented apartments (and until recently in hotels as well - see Table 2-). As a mid-term shelter solution, the GoA distributed some few containers to affected families in rural areas, mainly to replace tents of vulnerable households. Another about 200 container units are in the pipeline, funded by the municipality of Tirana. Additionally, there is a municipal effort to get 500 so-called ‘IKEA shelters’ earmarked for the municipality of Tirana. The GoA has modified a pre-existing rent subsidy scheme, which was part of the social housing programme, to support earthquake-affected households. Households receiving the so-called ‘rent bonus’ will be supported until end of 2020 (max. 12 months). The rent bonus for earthquake-affected households has helped to decrease the number of persons staying in hotels (from 1,991 as per 22 January down to zero as per 10 February) and other temporary shelter solutions. However, with the fixed cash amounts (depending on the municipalities of living and family-size), people who lost their home often face difficulties to find a new apartment with at affordable rents, as prices have significantly raised with increased demand. The GoA has created a temporary Ministry of Reconstruction responsible to lead the longer-term earthquake reconstruction process. At this point, comprehensive longer-term reconstruction strategies and plans have not been finalized, leaving the displaced population at risk of prolonged displacement and inadequate shelter solutions. The lack of reliable information regarding shelter issues contributes to the frustration of the affected people. To improve the information flow to the communities, the Shelter working group (with local municipalities) is working on a frequently asked questions paper to provide information to the affected population and involved organisations.

Livelihoods and basic needs The loss and damage of property has a severe financial impact on the affected families, many of whom are incapable of recovering on their own without support. With ongoing in-kind basic needs assistance, the RC has identified areas for continued support for affected vulnerable households. These see an out-phasing of food and other in-kind support and roll out of a financial assistance support to cover basic needs. This will also support the early recovery and will also benefit the local economy, as business will be able to benefit from increased demand. In addition, recipients will be able to make individual choice according to their priority needs and repay debt if any. During the verification and registration process of recipients of the financial support, information related to income sources and other livelihood activities will be collected. Based on the evolvement of the situation and post Image 2: volunteer handing over a food parcel funded distribution monitoring results, cash modalities at a later by EU humanitarian aid (DG ECHO) to an affected stage (from month 4 onwards) could shift to cash support person in Manez / Durres Prefecture (Photo: ARC) for early recovery.

Health Health facilities are functioning almost to the extent prior to the disaster. Authorities are providing home visits in the health sector and provide medication to chronically sick persons. Specific dietary needs are widely taken care of by local authorities and local NGOs. Since the beginning of the operation, ARC teams are reaching out to communities, with special focus on community-based heath actions for most at risk groups (especially in rural areas) such as older people, children and pregnant women.

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Psychosocial support (PSS) The World Vision assessment shows that 81% of adults and 74% of children shows signs of stress (sleep deprivation, fear and loss of appetite). Among them higher levels of distress are more prevalent in population of people living in tents (88.4%) and people living in damaged houses (85.2%). According to the ARC local branches reports, population living in tents and in damaged houses are usually older people or families with many family members in smaller villages and remote areas, with less access to required assistance. Those living alone (with family living outside the country, or with no family and social support) are the most affected. The direct impact of the earthquake is exacerbated by a high degree of uncertainty within the affected population, resulting from the trauma suffered, and lack of clear information on their current and future options. Consequently, people are stressed, frightened and have difficulties in coping with the past and current situation. In addition, occasional aftershocks undermine people’s sense of safety, thereby not only affecting those with destroyed or damaged houses and other asset loss, but the wider communities. Hence, there is a need for a psychosocial programming with a broader scope. At present, affected people are confronted with changing their places of living (moving within different categories of temporary shelters). This needs to be taken in consideration for planning and implementing psychosocial support with an optimized outreach. Needs are still changing, and so may the methodology of psychosocial support in a long-term perspective. Still, a continuous and systematic approach will be key in psychosocial recovery of the affected communities. During the initial phase of response, ARC staff and volunteers have been working long hours to meet the needs of people affected by the earthquake. ARC local branches are feeding back that volunteers are showing different signs of stress: mood changes, sleeping problems, lack of concentration and some physical symptoms, which they have not experienced before. Ongoing capacity building and a peer support system will be necessary to provide the needed support, to both volunteers who are directly earthquake-affected (e.g. damage/loss of assets) and providing support, and those who are providing support, yet not being affected directly. In addition to a series of PFA trainings, a cycle of PSS training for 40 multifunctional mobile team members has started.

WASH Based on GoA assessments, water and sanitation systems have not been disrupted significantly and are operating on pre-disaster level. Supplementary assistance in terms of hygiene items is provided for displaced people and those staying in damaged houses, given their limited access to sanitary services. The affected population includes groups with specific hygiene-related needs, such as displaced women and families with small children, who are assisted with specific items. Promotion of good hygiene practice is required, with a special focus on the population living in tents.

Disaster risk reduction (DRR) Existing Governmental and ARC contingency plans in Albania were activated right after the earthquake but have proven to be incomprehensive and not appropriately implementable. There is a need to review ARC contingency planning and clarify the roles and responsibilities in GoA-led inter-agency cooperation and coordination in country. In addition, the level of disaster preparedness on community and household-level was low, which became apparent in the initial reaction of the population to the events. The scope / methodology of DRR activities at community and household-level implemented previously appear insufficient. As an example, more than 50% of schools in Albania do not have contingency plans in place, or do not know about its existence or how to implement. There is an apparent need to update contingency plans in schools as part of their preparedness, and to review and scale up community-based DRR activities, e.g. by creating family contingency plans. As auxiliary to the public authorities in the humanitarian field, one of the primary roles of the NS is to coordinate and provide disaster response services.

Protection, Gender and Inclusion (PGI) There was an immediate need for RFL services in the first days of the response, as people were trying to locate and get information about their relatives in the affected areas. Longer-term needs will be significantly lower and will be limited to ensure that a specific target group (such as older people) can easily access information and re-establish family links. Rise in domestic and other forms of interpersonal violence usually increase during disasters. ARC multifunctional mobile teams have also observed this across the affected area, noting cases, which have been referred. If mitigation activities are not offered, this might turn into more harmful behaviours. There is a need to provide response in a safe and dignified way, considering different needs, vulnerabilities and barriers in accessing services. Assessment data is collected

P a g e | 10 according to sex, age and disability; disaggregated data being critical to capture diversities and promote a more inclusive response. In collective shelters with a high number of individuals, protection risk are high and exposure to harm is a threat especially for groups like children, older people and women alone: concerns have been raised by multiple actors on the ground, especially related to the safety of children in these locations. It is necessary to involve the affected population in risk mapping activities, including children, to identify locations where threats and harm are high and to elaborate mitigation plan. Community-based protection mechanisms need to ensure that the affected population is aware and engaged of their self-protection mechanisms. It should also be noted that ethnic minority groups, like Romani and Balkan Egyptians9, are at risk to be excluded from access to essential services and assistance and require specific focus. A referral system should also be in place and shared among the teams, to guarantee that identified protection issues are followed up in a safe, dignified and timely manner.

Community engagement and accountability (CEA) Information needs of the population are crosscutting. Information as aid - ensuring people are able to access information and informed of risks and safe/protective behaviours - is particularly important following an earthquake. Information will play a supporting role for psychosocial wellbeing – reassuring people that they can take proactive steps to recover and keep themselves and their loved ones safe. It is also important to clearly communicate to people the specific role of the Red Cross in the response; what actions and services the Red Cross is / will be providing, who will receive support and why – including the clear communication of selection criteria - and how people can access support. Systematically collecting and responding to feedback, including complaints, will grow in importance as the response continues. It will be essential to ensure the ARC has the respective systems and capacity in place. The integration of affected people in Red Cross planning, implementation, adaptation and evaluation (e.g. for the CVA assistance) is critical to ensuring appropriate support effectively meets people's needs. There is still a lack of comprehensive information concerning the total number of displaced persons (specifically those staying with host families), livelihoods information and underlying data, as well as sex, age and disability disaggregation. There is a need to continue detailed assessment through RC branches and volunteers, to supplement and validate ongoing RC and other actors’ efforts.

Targeting Based on data shared by the government, initial assessment and observations by ARC branches, and confirmed by other organizations present in country – the following subgroups of affected people are defined:

1. People who have their homes destroyed or rendered uninhabitable and left their homes to seek shelter elsewhere. They can be split into the following groups, who have significantly different living conditions and needs: 1.1 people staying either in tents (and increasingly also containers) on or close to their properties, - typically in rural areas 1.2 people staying in hotels10 1.3 people staying with host families in-country and abroad11 1.4 people renting apartments, often with the support of the rental bonus – typically in urban areas This group also includes people who were renting their home before the disaster, and are now not entitled to apply for the rental bonus, with the GoA’s rationale that they were able to pay rent before and – if their livelihoods have not been affected - should be able to still do so. Yet this ignores the fact that rents have increased significantly, and the number of available apartments has decreased.

2. People with destroyed or damaged homes, who do not want to leave their property behind. These people are often staying in their homes (primarily single-family houses), despite it being damaged (and not finally damage-assessed, yet potentially unsafe). - Typically, in rural areas, where people refuse to leave their livestock or family business behind.

9 The Balkan Egyptians (‘Egjiptjant‘) are an Albanian-speaking ethnic cultural minorities. They are sometimes considered to be Albanized Romani, but do not self-identify as such. 10 As of 10 February, people are no longer accommodated in hotels. See last paragraph on page 2. 11 Including potential needs for host families (in-country)

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3. People who do not have their homes severely damaged, but left, and refuse to return into their homes out of fear, even if it suffered only minor damages.12 4. People who remain in their homes with no or minimal damage but suffer from high levels of stress. 5. Minority groups, like Romani and Balkan Egyptians – there were cases where such ethnic groups are refused accommodation in hotels, instead they are accommodated in collective centres and being supported by the RC, NGOs and other charities. Equally, they might have more problems finding apartments / houses to rent.

There is still high mobility amongst the affected subgroups, with people moving from one form of shelter to another / leaving and returning to the affected area. In accordance with previous practice in Albania, identification and targeting of people in need is primarily based on information of 1) affectedness (house/apartment damaged, lost family members) and 2) vulnerability. Information is widely provided by local authorities and validated by ARC with additional assessments. In addition, own assessments and information on people in need from NGOs are used. Primary selection criteria are damage to houses/apartments and vulnerability, the latter is based on welfare system status, and on assessment results. Affectation categories: • House/apartment of affected person destroyed13 (needs to be reconstructed) • House/apartment of affected person is damaged but can (and needs to) be restored • House/apartment of affected person is slightly damaged / not damaged

Vulnerability criteria: • pre-existing reliance on state welfare system (inclusion in GoA welfare system) • household member lost in earthquake • single female-headed household • persons with disability in household • older people in household • pregnant women • people who lost their source of income due to the earthquake

Current activities are widely based on the affectation criteria, targeting people affected by the earthquake, living in temporary shelters. ARC is building its in-kind assistance widely on information of local authorities, complemented by own rapid assessments. CVA programming comprises detailed household level assessment for all potential target households.

Priority areas of intervention include the areas with the greatest extent of structural damage (Prefectures of Durres, Tiranë and Lezhë).

Estimated disaggregated data for population targeted Based on the vulnerability criteria and current distribution results, a slight shift from the overall demographics of the affected population (see above) towards higher percentages of targeted females, people with disabilities and older people is expected and intended.

Estimated % Category 48.7% female 51.3% male of target group Young Children (under 5 years) 5,2 2,4 2,8 Children (5-17yrs) 17,4 9,1 8,3 Adults (18-64 yrs)* 59,4 32 27,4 Older people (>64 yrs)* 18 10 8 People with disabilities 2 1 1 Total 53,5 46,5 Table 4: Estimated Sex, Age and Disability breakdown (percentages) for the population targeted Scenario planning

12 Many are waiting for a second damage assessment of their homes. 13 This includes the two top-levels of damage assessment by the government (DS4 and DS5).

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Scenario Humanitarian consequence Potential response A high percentage of displaced persons will Prolonged need for ARC/IFRC extending the duration remain in tented shelters, while the number of assistance with shelter- of in-kind assistance for another persons sheltered in hotels continue to decrease household items (especially month (to a total of three months). (with rent bonus acceptance and intended closing for people sheltering in tents) Shift to unconditional basic needs of these shelters ahead of the tourist season). and other in-kind assistance. cash assistance. PSS focus for The limited availability of data on affected PSS needs remaining high. multifunctional mobile teams. population will continue to be a challenge for identifying target population in accordance with the GoA. (likely) GoA-led coordination works well in both relief and Early recovery of affected Shift in CVA approach towards early recovery (GoA intent to rebuild all houses population gaining traction, livelihoods conditionality to support by end of 2020; current strategies / planning returning to regular housing / recovery of affected families. Focus insufficient). living conditions. on CBDRR programming for (unlikely) multifunctional mobile teams.

Further EQs (or other disaster situations such as Increased needs for Replenish relief-stocks for winter-floods) or severe winter conditions humanitarian relief immediate response. exacerbate the situation. assistance. (rather unlikely)

Operation Risk Assessment

Risk identified Mitigation measures Limited staff and volunteer capacities Mitigation measures identified are (prioritized): 1) involvement of (medium) volunteer capacities of additional branches beyond the affected Implementation capacities may be limited by the areas, focus on specific labour-intensive tasks (such as number of ARC staff and volunteers available to household-level assessments), 2) training of newly recruited sustain the implementation of the operation, both volunteers (attracted in the early response phase of the disaster) on HQ and branch level, with continued high 3) hiring additional staff to compensate gaps (on a daily basis or workload. Volunteers are widely at university age. short-term assignments), 4) intensified cooperation with local / Given limitations may also result in frequent national NGOs to implement activities. turnover of volunteers involved in the operation in the longer run. Strengthening of ARC volunteer management capacities as part of the appeal, with focus on national volunteering strategy, volunteer recruitment and retention.

Non-acceptance of CVA approach (low) Ongoing advocacy with the GoA in a well–aligned inter-agency A gradual shift from in-kind support to CVA is approach of cash working group partners has resulted in foreseen from month 3 onwards. Governmental increased understanding of cash approaches and wide non-acceptance of the CVA approach may result in acceptance of authority partners. Transparent programming a prolonged need for in-kind support. including local authorities will sustainably facilitate CVA programming.

Targeting issues (low) Appropriate assessment of affected households (by ARC/IFRC), Given deficiencies in availability of comprehensive sharing of result amongst involved agencies and inter-agency information on the affected population and in alignment of assistance. Cooperation with local authorities, coordination may result in gaps in targeting or especially for CVA programming. double-assisting vulnerable persons, with a lack of data on the affected population.

Insufficient fleet capacity (low) Improved of fleet management (supported by IFRC Logs), ARC fleet capacities are limited, fleet over-aged accelerated repair of non-operational vehicles (or scrapping non- and in danger of default. Both cargo and personnel repairable fleet). Rental of additional fleet capacity (both trucks transportation capacities are at the upper limit of and cars, including drives). Procurement of vehicles necessitates capacity. proper fleet management in place.

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B. Operational strategy

The revised emergency appeal operation aims to meet the immediate needs and support the early recovery of the most vulnerable population affected by the earthquake in Albania (with focus on the population of the most affected Prefectures of Durrës (priority areas: Durrës city, Krujë, Shijak, Thumanë), Tiranë (priority areas: Kamëz, Tiranë city, Vorë), Lezhë (priority areas: Laç, Shëngjin). Target groups include people whose homes were damaged (collapsed, severely damaged or slightly damaged) and are vulnerable due to having lost a family member, low level of income (e.g. inclusion in the GoA welfare system prior to the disaster, source of income lost due to the disaster), and household composition (disability, single female-headed households, older people, pregnant women). A total of 10,000 people will be supported with health/PSS, WASH (hygiene kits), livelihoods and basic needs (food, multipurpose cash grants), and shelter (household items) activities. Up to 50,000 people will be reached with community based DRR, PSS and health activities through awareness programming. The operation thereby takes an integrated approach for activities in the sectors of WASH, health/PSS, PGI (including RFL) and DRR through multifunctional mobile teams which are composed of volunteers at branch level. Based on the capacity and experience of ARC in a comparatively large-scale disaster by national standards, IFRC is supporting the NS in responding to the needs of affected communities through the various Areas of Focus identified. IFRC is shoring up its technical support through surge deployments where ARC has limited experience in or have identified as areas to further develop and improve, such as cash, psychosocial support, volunteer management and logistics. The EPoA outlines actions that not only seek to support the communities affected, but also strengthen the National Society’s capacity and preparedness for future disaster response. This Emergency Plan of Action contributes to the overall ARC plan of action for their response to the earthquake, complementing the national, bilaterally (e.g. Italian RC) and multilaterally (e.g. regional IFRC programming) funded activities of ARC in the respective sectors. The IFRC emergency operation will phase out with a stronger National Society which intends to continue activities in the areas of PSS and DRR, benefitting from individual and systematic capacity built. The appeal operation thereby contributes to sustainable long-term NS development.

Objectives per sector

Shelter Based on the initial assessment, affected households are provided with shelter by the state authorities. The GoA has introduced a rent bonus programme (cash for rent for displaced families who owned the destroyed or severely damaged dwelling). ARC is providing complementary support to affected families with tents and shelter-related household items (such as blankets, field beds, sleeping bags, kitchen sets), mobilized from prepositioned stocks and in-kind contributions of partners. ARC stocks distributed are foreseen to be replenished. The envisaged cash assistance (as outlined under livelihoods) may also benefit the shelter situation of the affected population.

Livelihoods and basic needs

ARC is providing in-kind food assistance to 2,000 families in the first Composition of basic food parcel three months of the operation (each family receiving one per monh). ( / family / month) The appeal-funded assistance is thereby complemented with White flour 20 kg bilaterally funded assistance (4,000 food parcels provided through Rice 4 kg IFRC Emergency Appeal, 2,600 food parcels through bilateral funding). ARC will then shift its response strategy to provide cash or Vegetable oil 4 kg voucher assistance (CVA) to the most vulnerable affected population. Sugar 4 kg White beans 4 kg Households will need support to cover their basic needs until they can recover their livelihoods with dignity. 1,100 selected households Pasta 4 kg (revised from 700 in the initial Emergency Appeal) will be provided Salt 0.5 with unconditional CHF 120 (~13,450 ALL) per household member kg monthly to cover their basic needs, whereby an upper ceiling of maximum 4 household members is installed (families with more than 4 members will receive the maximum amount of CHF 480 (~53,800 ALL) monthly. The transfer value is calculated against the minimum expenditure basket to cover the most urgent needs (food, clothes, transportation, communication and hygiene) and is extracted from the Household Budget Survey 2018 issued by the National Institute of Statistics (Instat) of Albania.

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Payments will take place monthly for a duration of up to 5 months to cover basic needs, with an option to switch the cash support for early recovery after month 3, based on the evolvement of the situation (GoA recovery implementation getting tractions) and post distribution monitoring results. About 20% of affected households rely on farming, small business and trade as income sources (World Vision report, December 2019). Sources of income are part of the initial household level assessment and will allow to indicate options of livelihoods recovery assistance. Shelter options include conditional cash assistance for house or apartment repairs / reconstruction, in accordance with good building practice. A coordinated approach was developed by the CVA-working group agencies in country and will be implemented in consent with the GoA (IFRC is co-leading the Cash Working Group with UNICEF).

Health ARC will provide community-based health and first aid assistance (CBHFA) with special focus on vulnerable persons (older people, children, pregnant women, people with specific needs and people with chronic diseases). Activities will include care assistance provided through home visits, first aid, health and hygiene promotion, provide advices to visit health facility or support in transportation when necessary as part of the activities of multifunctional mobile teams. ARC will benefit from capacity building of staff and volunteers in CBHFA and First Aid.

Psychosocial support Psychosocial support programming includes: • Outreach on household level: multifunctional mobile teams will provide psychological first aid to affected population. As per necessity, they will also provide psycho-education on stress reactions, identify and refer individuals or families with protection issues, provide first aid and RFL and distribute humanitarian aid. In the beginning, they will also make a CVA assessment. • Psychosocial support and recreational activities: in the recovery phase of the operation, PSS will put focus on organized activities for vulnerable people (e.g. older people, youth and other per assessed needs). • School-based PSS: These activities are designed and will be implemented together with school-based DRR activities. • PSS campaign through social media and press: a wider community of affected people are reached with campaigning on social media and press, including tailored PFA messages, messages on how to keep safe and well during earthquakes etc. In addition, PSS materials will be printed and distributed in all branch offices and community and public spaces in the affected areas. • Caring for volunteers: to take care of the volunteer’s psychosocial well-being, affected branches will organize for them once a month caring for volunteers’ day, which includes teambuilding and support activities. • Capacity building of the ARC staff and volunteers: series of PFA and PSS training are organized for volunteers and staff, with focus on mobile team members and future PSS trainers. In addition to PSS, trainings will also include RFL and PGI components. The ARC will receive assistance on building a peer support network.

Outreach activities are targeting 2,000 households. Campaigning intend to reach 50,000 members of the broader communities in the affected areas.

WASH For a duration of three months, ARC is distributing family, menstrual and baby-specific hygiene kits, targeting 2,000 families. Hygiene kits distribution will also be conducted along with hygiene awareness raising activities for the affected population as supplementary support in order to maintain good hygiene and sanitary conditions and to prevent communicable diseases, as part of the activities of multifunctional mobile teams. ARC stocks distributed will be replenished.

DRR To strengthen community resilience to disasters, community-based disaster preparedness and risk reduction activities will be undertaken in the EQ-affected prefectures and other disaster-prone prefectures in the country (Berat, Elbasan, Fier, Skodra. ARC branches and community-based volunteers will conduct info sessions with community members in 60 communities in order to raise awareness about risks, preparedness, what to do during and after disaster strike. Through these info sessions, community members will have opportunity to discuss about their concerns and gain knowledge on disaster risks existing in the area where they live and make their own family contingency plan. The ARC will also disseminate preparedness messages via multifunctional mobile teams, through social media and other media. The ARC will advocate and support local level contingency planning, being a member of the municipal emergency technical committee.

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A concerted effort of the education working group and education authorities is envisaged to integrate DRR and PSS programming into school curricula. Up to 30 schools (increased from 0) schools will be targeted with a package of DRR activities, which shall include: supporting the schools to create school emergency plans, training of teachers in school and household level preparedness activities, roll out of workshops in schools, simulation exercise with subsequent adaptation of the emergency plan.

Complementary activities in other sectors (health, WASH) also aim to support disaster risk reduction and mitigation efforts.

As the earthquake has affected the HQ office as well as several branch offices (thereof one building severely damaged and unusable), there is a need to assess and repair damages to the HQ premises and branches / rent another office space.

PGI ARC will uphold RFL activities with focus on connecting and maintaining communication between family members in and outside of the affected areas through the multi-functional mobile teams. To enhance the capacity of volunteers in providing necessary support, the ARC will integrate RFL in emergencies in the training package.

Disaggregated data (sex, age and disability) is collected, and information disseminated using different modalities to be able to reach different groups within the affected population. Assessment teams and multifunctional mobile response teams aim for gender- and age-balance, making sure that the response does not accidentally exclude vulnerable or marginalized groups or individuals.

Referral pathways concerning child protection and SGBV are mapped. With given focus on psychosocial support activities, child protection and referrals will be included in all PSS training. PGI will also be included in the capacity building activities for the teams, especially the mobile teams, and in the PSS training, to strengthen the identification process of protection issues, including potential risks of trafficking of human beings. Overall, PGI is mainstreamed in all sectoral response, specifically focusing on: • gather sex, age and disability disaggregated data (SADDD) information • identify possible barriers preventing inclusion and equality during the response • train the staff and volunteers on the basic dignity, access, participation and safety (DAPS) principles • making sure that other sectors also apply mainstreaming principles and DAPS • referral system in place and share among teams • coaching on the job to mobile teams to support the strengthening of their competences in identifying and a safely addressing protection issues • session on DAPS and PGI combined with PSS training

CEA CEA will support delivery of an accountable operation meeting the needs of affected people; ensuring access to timely, accurate and trusted information, which enables people to act on their health, safety, and wellbeing; adapt, withstand and recover from shocks, and engage in two-way communication with the RCRC to influence and guide decision- making.

Information as aid will be integrated within Shelter, Livelihoods and Basic Needs, WASH, Health/PSS, PGI and DRR activities. This will include clear communication on the activities of the Red Cross in the response operation as well as their limitations, targeting criteria, and how people can access support. Feedback mechanisms (e.g. hotline) established within the framework of CVA programming will also serve as information / reference / referral points for affected people. ARC’s CEA focal point, supported by IFRC ROE and in partnership with affected people, will design and implement feedback mechanisms to improve and adjust the response, as well as advising on increased participation of vulnerable people in programme design, implementation and evaluation. Inclusion of vulnerable and affected people throughout the programme cycle will be essential in ensuring activities are appropriate and effectively meet people’s needs (e.g. for the CVA assistance).

IFRC and ARC will continue preparing information materials for both external stakeholders and people affected by the earthquake, setting out the different elements of the operation, how resources are being targeted and why and how those who are eligible can access Red Cross support.

Human Resources ARC volunteers and staff will be trained in specific components of the response (including PSS, PGI, CBHFA, RFL, PMER, Information management / data collection (including digital data collection - ODK/KOBO), assessment,

P a g e | 16 distribution management and post-distribution monitoring). Branch volunteers and staff, under coordination of the ARC HQ, are the main implementers of the operation on field level. Several trainings (including digital data collection, relief, PFA and PSS) have been conducted since December 2019.

Capacities will be scaled up by reinforcing existing staff and hiring additional human resources (such as a PSS officer, a multifunctional mobile team coordinator and branch staff), and integrating neighbouring ARC branches into response and recovery activities.

To support the National Society in its efforts to implement the Plan of Action, IFRC has recruited an Operations Manager based in Albania, who oversees the operation. A Health / PSS delegate, CVA delegate and a Finance/Admin delegate are completing the IFRC team (under recruitment at the time of writing), supporting ARC on the implementation of the EPoA, and in coordination with RCRC Movement and external stakeholders. Rapid Response personnel supports the operation in initial months. Additional deployments are planned to support ARC in Information Management, Community Engagement and Accountability, Information Technologies, Volunteer Management, PMER and Livelihoods areas as per the timeline indicated in the detailed plan of action.

Logistics and Supply Chain The Operations MobTable (IFRC GO, https://go.ifrc.org/emergencies/3887#details) has been updated according to the development of the situation and is widely filled. ARC’s warehouses in Tirana and Durres (the latter being opened after the earthquake as additional temporary capacity) are operational. Durres branch personnel are managing the new warehouse, which is foreseen to operate for a maximum of 6 months. In parallel to operating in the response operation, the Tirana warehouse is being cleaned from un- distributable stock to enable refurbishment to take place. Temporary vehicle and HR capacities have been identified. The IFRC supports ARC concerning updating their fleet management system, including refurbishing and/or disposal of over-aged ARC vehicles. Logistics activities for this operation are widely implemented by the NS, supported by a surge logistics delegate and the IFRC LPSCM Budapest/Dubai teams to meet operational needs. Procurement for the Appeal is carried out following IFRC procedures. To ensure timely and effective implementation of current and future needs, IFRC works with ARC to build capacity with regards to long-term agreements, warehousing, logistics procedures, warehouse refurbishment and software support.

Information technologies (IT) Expenses for telecommunications (telephone and internet) will be included in the operation`s budget. ARC’s IT system does not have a central server structure, and information flow (HQ – branches – warehouses) is widely based on emails and phone calls. ARC headquarters and branch capacity will be increased through the acquisition of equipment, including IT hardware, software (MS Office licenses) and communication equipment (mobile phones for digital data collection and communication). The appeal foresees an assessment of finance and inventory systems, and implementation of a server structure for the NS.

Communications Activities carried out by ARC in response to the earthquake will be highlighted through a variety of communications channels, including media interviews, audio-visual products (photographs, videos, B-roll footage), social media posts, press releases, etc. This material will be shared with all National Societies via the weekly Communications Newswire for use in resource mobilization and awareness-raising efforts in their domestic markets. Materials will also be published on both IFRC and National Society online platforms to further illustrate the work of ARC. The earthquake has been leading news bulletins around the world, and the IFRC Europe regional communications team has been supporting the ARC with international media requests since the earthquake struck. Press releases, media advisory, key messages and photos and videos have been shared via IFRC regional and global communication channels. IFRC ROE Communications Manager has been deployed to Albania on 28 November to support the National Society under the media pressure and gather content (photos, videos, interviews, human-interest stories) for further communications activities. Three communication missions are planned in the frame of the EA; an immediate deployment (finished), after 6 months and after 11 months. The purpose of the later missions is to gather content that demonstrates the impact of Red Cross Red Crescent intervention for the media, the donors and local communities. There is also a need for longer-term communication capacity strenghtening in the NS, including support of participation in regional IFRC workshops and development of audio-visual communication equipment.

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Security Security conditions in Albania are stable (security situation: yellow) and do not require special precautions and measures beyond standard operational security procedures applied. IFRC Security Regulations were developed and are in place. All IFRC must, and RC/RC staff and volunteers are encouraged, to complete the IFRC Stay Safe e-learning courses, i.e. Stay Safe Personal Security, Stay Safe Security Management and Stay Safe Volunteer Security online training.

Planning, monitoring, evaluation, & reporting (PMER) A NS Reporting Officer, situated in the ARC HQ, is supporting the Operation in data collection and reporting. Operational Monitoring is ensured with the support of the IFRC team in country.

The existing monitoring and supervision system of the National Society will be strengthened through monitoring visits by IFRC regional PMER and other operational units. A final evaluation will be conducted with technical support from the IFRC Secretariat and the involvement of the ARC’s staff and volunteers, with a special emphasis on personnel in the branches to support the development of PMER capacity within the National Society. In addition to monitoring visits, the IFRC ROE will also conduct a PMER training for staff involved in the implementation of the EPoA (completed).

The final evaluation will be founded upon consultation with people affected by the earthquake, as well as with local authorities. The evaluation will examine the efficiency and effectiveness of the operation, as well as its alignment with the standards and policies of the IFRC, the ARC, and other relevant humanitarian standards (such as Sphere).

IM Humanitarian organizations are not centrally provided with data on affected population; however, local authorities on municipal and village level are sharing widely paper-based lists, serving as the basis for assistance (triangulated with Red Cross and NGOs’ assessments and sample-checked). Mobile data collection is ongoing (with 37 volunteers trained so far, further trainings foreseen). The CVA programme will undertake digitally supported household level assessments for all potential target families as well as PDMs. At present, the Kobo toolbox is used as a data collection and storage tool under the aforementioned circumstances. A secure data sharing structure will be introduced to support CVA activities (with sensitive data to be collected, stored, processed, and transferred). IM surge personnel and SIMS remote support in the operations’ surge phase support IM activities.

Administration and Finance National Society, IFRC Secretariat and ROE operational administrative support and office costs are included in the operational budget. The IFRC ROE will support the ARC in the management of the Emergency Appeal with regard to the financial processes. To ensure timely and good quality financial reporting systems ARC has appointed a Finance / Admin Officer who is specifically responsible for the financial management of the ARC-attributed components of the Emergency Appeal. An IFRC Finance/Admin delegate will also support ARC with the assessment of their financial procedures and the intended change to an updated finance software solution.

National Society Development (NSD) Volunteer Management, Psychosocial Support and CVA have been identified as core areas to strengthen and further develop the NS systems and capacities. IFRC ROE will support the strengthening the NS’ volunteer management with a focus on developing a NS volunteering strategy and policy, including improved volunteer recruitment and retention approaches. IFRC PSS and CVA delegates in country will be the focal points for NS development in the respective sector. Italian RC is intending to support PSS capacity strengthening bilaterally. ARC, supported by IFRC, will undertake the preparedness for effective response (PER) and through the process will develop Plan of action to enhanced response capacities. The process will also lead to review its contingency planning / multifunctional mobile teams related SOPs. IFRC is working with ARC and neighbouring NSs to increase the capacity and interoperability to effectively prepare for and respond to emergencies. The creation of an Emergency Operational Centre (EOC) in ARC is foreseen by the end of 2020 and requires adequate infrastructure.

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C. Detailed Operational Plan

Shelter People targeted: 10,000 people (2,000 households) Male: 4,650 Female: 5,350 Requirements (CHF): 326,034

Needs analysis: Due to the earthquake, about 32,000 people14 (as of 1021 January February 2020) are displaced and live in temporary accommodation (spotted tents, host families or rented apartments). The GoA provides a rental bonus for 12 months for earthquake-affected households.

The GoA is in charge of shelter support, with humanitarian actors complemented the state authorities’ efforts. ARC has been providing shelter-related relief from the beginning (tents - with support of TRC, blankets – being a component of the ‘standard relief package’), with shelter distributions peaking from late December to mid-January with an immediate need to winterise the increasing population sheltering in spotted tents. The shelter situation of displaced persons is expected to change further in the coming months, gradually shifting from hotels to rented spaces and host families, with slowly decreasing numbers of persons sheltering in winterised tents. Further gaps identified will be addressed in line with NS capacity to deliver in this sector and in coordination with the authorities and other actors in country. IFRC, as part of the shelter cluster commitments, is co-chairing the shelter working group, supporting mid-to long-term strategy development / planning and coordination of the GoA and humanitarian actors. Household items distributed from NS-own stocks will be replenished (in preparation for future emergencies).

Population to be assisted: Primary selection criteria are damage to house/apartment and vulnerability. 2,000 households (10,000 people) will be provided with complementary support, mainly focussing on the provision of shelter-related household items.

Programme standards/benchmarks: The content of the goods is following IFRC standards (Standard items catalogue).

Legend: ongoing revised activity / timelines

Shelter Outcome 1: Communities in disaster and crisis affected areas restore and strengthen their safety, well-being # households provided with emergency shelter and settlement assistance (target 2,000) P&B and longer-term recovery through shelter and settlement Output solutions Code Shelter Output 1.1: Shelter and settlements and basic household items assistance is provided to the affected # of people reached with household items (target: 10,000) families.

14 Extrapolation, based on GoA SitReps and average family size as per the UNDP/MoF survey results (4.212 persons/HH).

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Activities planned / Month 1 2 3 4 5 6 7 8 9 10 11 12 AP005 Coordination with government and other stakeholders Selection of target households per set criteria AP005 (based on displacement and vulnerability) and changing needs (with population moving on to other shelter modalities) AP005 Procurement of household items Distribution of emergency shelter (tents) and household items AP005 (blankets, field beds, sleeping bags, kitchen sets, mattresses, etc.) to the affected population based on need and return to homes Post-distribution monitoring of the use of distributed emergency AP005 shelter and household items AP005 Replenishment of NS stocks AP005 Lessons learned activities on shelter emergency responses

Livelihoods and basic needs People targeted: 10,000 (2,000 HHs) Male: 4,650 Female: 5,350 Requirements (CHF): 2,919,751

Needs analysis: The initial needs analysis proves the need of the affected population for in-kind food assistance in the earlier stage of the operation. ARC is providing basic food parcels to affected families (monthly family rations). Displaced families (those staying in tents, dorms and with host families) require cooking facilities; demand is expected to rise upon return home to restored / rebuilt homes.

Starting from months three, ARC will shift to cash assistance (CVA) to vulnerable households. Families and communities will need support to cover their basic needs until they can recover their livelihoods with dignity. About 1,100 households will be provided with CHF 120 (ALL~13,450) per household member per month.15 The transfer value is calculated against the minimum expenditure basket to cover the most urgent needs and is extracted from the Household Budget Survey 2018 issued by National Institute of Statistics of Albania. Payments will take place monthly for a duration of up to 5 months to cover basic needs, with an option to switch to cash support for early recovery shelter a/o livelihoods conditionalization after month 3, based on the evolvement of the situation (GoA recovery implementation getting tractions) and post distribution monitoring results. Conditional cash grants would be done in two instalments.

A coordinated approach was developed by the CVA-working group agencies in country and will be implemented in consent with the GoA. IFRC is co-leading the Cash Working Group (with UNICEF). IFRC is supporting the National Society on the aim of becoming a cash-ready NS.

15 Irrespective of age. Upper ceiling defined at four household members.

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Population to be assisted: Primary selection criteria are damage to house/apartment and vulnerability. 2,000 households (10,000 people) are provided with in-kind food assistance. About 1,100 households will be targeted with CVA.

Programme standards/benchmarks: The content of the parcels follows local standards based on previous experiences. The CVA transfer value is calculated against the minimum expenditure basket to cover the most urgent needs and is extracted from the Household Budget Survey 2018 issued by National Institute of Statistics of Albania (Instat).

Legend: ongoing revised activity / timelines

P&B Livelihoods and basic needs Outcome 1: Communities, especially in Output # of people reached with food assistance or cash for basic needs (target 10,000) disaster and crisis affected areas, restore and strengthen their livelihoods Code Livelihoods and basic needs Output 1.2: Basic needs assistance for P&B livelihoods security including food is provided to the most affected # of people reached with food assistance for basic needs (target 10,000) Output communities Code Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month AP008 Coordination with government and other stakeholders AP008 Selection of target households per set criteria

(based on displacement and vulnerability) AP008 Procurement of food parcels AP008 Distribution of food parcels to affected population AP008 Post-distribution monitoring of the use of the food parcels Livelihoods and basic needs Output 1.5: Households are provided with # of households supported with cash or vouchers for basic needs (initial target 700, P&B unrestricted/multipurpose cash grants to address their basic needs new target 1,100) Output Activities planned Code 1 2 3 4 5 6 7 8 9 10 11 12 Month AP081 Rapid and detailed assessments along feasibility study on the use of cash and

market analysis; AP081 Procurement of financial services to disburse cash AP081 Identify strategies to ensure men and women are represented as direct

recipients of cash initiatives. AP081 Assessment and selection of target households (including livelihoods

assessment as part of the registration of HHs) AP081 Provision of unconditional cash to cover basic needs of vulnerable affected

families (1,100)

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AP081 Use livelihoods assessment results and PDMs to identify options for shelter / livelihoods recovery assistance, develop further activities and switch modality, if needed and appropriate AP081 Post-distribution monitoring including satisfaction metrics

Health People targeted: 10,000 people directly; 50,000 people through community-based activities Male: 24,500 Female: 25,500 Requirements (CHF): 322,589

Needs analysis: Through the multifunctional mobile teams, ARC will provide community-based health and first aid assistance (CBHFA) with special focus on vulnerable persons (older people, children, pregnant women, people with specific needs and people with chronic diseases). Activities will include care assistance provided through home visits, first aid, and referrals to health facilities when necessary. Psychosocial support (PSS) will be a priority in the health sector. PSS will continue to be provided on household level by trained volunteers and staff who are part of the multifunctional mobile teams, but also with campaigning through mass- and social-media, and at schools and institutions, aiming to reduce stress and promote coping strategies. PSS experts will provide training to staff and volunteers. There is need for PSS support for staff and volunteers through group and personal sessions, to safeguard provision of services to affected people during the upcoming period.

Population to be assisted: 10,000 people will be assisted directly. 50,000 people will be reached through community-based activities (including the aforementioned 10,000).

Programme standards/benchmarks: The content of the psychosocial support training will follow IFRC standards and provision of support will be according to SPHERE Mental health care standards. Health component will be implemented based on IFRC First Aid standards and CBHFA tools and approaches

Legend: ongoing revised activity / timelines

Health Outcome 1: The immediate risks to the health of affected populations are reduced P&B # of assessments conducted (target: 4) Output Health Output 1.1: The health situation and immediate risks are assessed using agreed Code guidelines Activities planned / Month 1 2 3 4 5 6 7 8 9 10 11 12 In coordination with health authorities, undertake regular AP022 assessments to identify health needs, and health service gaps in target communities

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In coordination with health and social welfare authorities, AP022 undertake regular assessments to identify PSS needs, and mental health service gaps in target communities Health Outcome 2: The immediate risks to the health of the affected populations are reduced # of people reached with community-based disease prevention and health promotion programming (target P&B through improved access to medical treatment 10,000) Output Health Output 2.1: Improved access to health care and emergency health care for the # of people reached with home visits (target 2,000) Code targeted population and communities. # of people trained in FA/CBHFA (target 140) Activities planned / Month 1 2 3 4 5 6 7 8 9 10 11 12 AP022 Procurement and distribution of 300 First Aid kits and FA

materials AP022 Develop health promotion and disease prevention engagement activities and materials through the implementation of community- based health and first aid (CBHFA). AP022 Development of training materials for CBHFA training AP022 Cycle of First aid and CBHFA training to staff and volunteers of

Multifunctional Mobile Teams AP022 Conduct cycle of home visits to affected population with specific

needs, and ensure referral to health facilities as necessary AP022 First aid sessions for affected communities AP022 Community based health sessions # of people reached with psychosocial support (target: Health Outcome 6: The psychosocial impacts of the emergency are lessened P&B 10,000) Output Health Output 6.1: Psychosocial support provided to the target population as well as to # of RC staff and volunteers reached with PSS training Code RCRC volunteers and staff (target: 140) Activities planned / Month 1 2 3 4 5 6 7 8 9 10 11 12 AP023 Assessment of PSS needs and resources available in the

community AP023 Identification of and training for volunteers in psychosocial support and psychological first aid AP023 Adaptation, translation and distribution of PSS training manuals

and IEC materials AP023 Cycle of PSS training for staff and volunteers involved in

Multifunctional Mobile Teams AP023 Training of trainers in PSS (national level) AP023 Roll out of the PSS training in affected branches

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AP023 Providing individual and group psychosocial support to affected people AP023 Developing Standard Operating Procedure for PSS, AP023 Conducting Caring for volunteers days AP023 Mass PSS engagement campaign through social and mass media AP023 Adaptation, piloting and conducting PSS activities in schools

Water, sanitation and hygiene People targeted: 10,000 (2,000 HHs) Male: 4,650 Female: 5,350 Requirements (CHF): 129,930

Needs analysis: Water and sanitation infrastructure are functioning well in the affected areas; needs are for supplementary support for maintaining good hygiene and sanitary conditions and to prevent communicable diseases. At early stage, ARC is distributing Hygiene Kits and specific menstrual hygiene kits and baby kits. ARC stocks distributed will be replenished. ARC will raise hygiene awareness (including menstrual hygiene aspects) with the affected population as supplementary support in order to maintain good hygiene and sanitary conditions and to prevent communicable diseases, as part of the activities of multifunctional mobile teams and through mass- and social media.

Population to be assisted: 10,000 people will be reached with hygiene kits as well as hygiene promotion sessions.

Programme standards/benchmarks: distributed materials comply with and hygiene promotion activities are carried out in accordance with Sphere standards / local standards

Legend: ongoing revised activity / timelines

P&B WASH Outcome1: Immediate reduction in risk of waterborne and water related diseases in # households reached with key messages to promote personal Output targeted communities and community hygiene (target 2,000) Code P&B WASH Output 1.4: Hygiene promotion activities which meet Sphere standards in terms of # of people reached by hygiene promotion activities Output the identification and use of hygiene items provided to target population (target: 10,000) Code Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month

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Conduct induction and refreshment training to staff and AP030 volunteers (integrated with CBHFA training - see Health) Develop hygiene promotion engagement activities and produce AP030 accompanying materials in partnership with affected people and through mass- and social media Disseminate hygiene promotion messages to affected population AP030 with accent on people living in tents via multifunctional mobile teams WASH Output 1.5: Hygiene-related goods (NFIs) which meet Sphere standards and training P&B # of people provided with hygiene kits (target: 10,000) on how to use those goods is provided to the target population Output Activities planned Code 1 2 3 4 5 6 7 8 9 10 11 12 Month AP030 Selection of target households per set criteria

(based on displacement and vulnerability) AP030 Procurement of family hygiene kits, menstrual hygiene kits and

baby kits AP030 Distribution of hygiene kits to affected population Post-distribution monitoring of the use of the hygiene kits, AP030 including satisfaction metrics

Protection, Gender and Inclusion People targeted: up to 1,000 people (200 families) Male: 300 Female: 700 Requirements (CHF): 13,877

Needs analysis: There was an immediate need for RFL services in the first days of the response, as people were trying to locate and get information about their relatives in the affected areas. ARC will uphold RFL activities with focus on connecting and maintaining communication between family members in and outside of the affected areas through the multi-functional mobile teams. There may be a longer-term need to ensure that specific target group (such as older people) can easily access information and re-establish family links.

The National Society recognizes and acknowledges the need to mainstream and enhance its capacity in addressing PGI issues as well as in expanding its protection community-based approaches. This will include to mainstream standards in all the other area of focus and train the staff and volunteers in applying protection principles through their response. Training and coaching on the job sessions will focus on building skills and capacities of participants in observing, spotting and assessing signs of protection issues and being acknowledgeable on how to address them safely.

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Referral pathways concerning SGBV will be mapped at the beginning of project implementation. As the main accent will be on psychosocial support activities, child protection and referrals will be included in all PSS training. Overall, PGI is mainstreamed in all sectoral response.

Population to be assisted: Up to 200 people will be reached with RFL and other PGI activities, including referral pathways.

Program standards/benchmarks: activities will be carried out in accordance with the IFRC Minimum standards for protection, gender and inclusion in emergencies

Legend: ongoing revised activity / timelines

Protection, Gender & Inclusion Outcome 1: Communities become more peaceful, safe and inclusive through meeting the needs and rights of the most vulnerable. # of people reached with PGI services (new target: up to 200 [old target: up to 1,000]) P&B Protection, Gender & Inclusion Output 1.1: Programmes and operations ensure safe and Output equitable provision of basic services, considering different needs based on gender and other # of people trained in RFL (new target: 30 [old target: 5) Code diversity factors. Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month Identify and train at least five volunteers / staff in RFL in branches AP031 in the affected areas Integrate and disseminate key messages on Code of Conduct in AP031 related information and dissemination activities where relevant to volunteers, partners and communities. Mapping of locations of temporary accommodation and collecting AP031 information about people staying in temporary accommodation as basis for providing RFL service according to needs Provision of RFL services (focusing on connectivity), including at AP031 mapped locations AP031 Training of 25 additional volunteers in RFL in emergencies Ensure that information and services are equally accessible and AP031 inclusive, and barriers to access are removed. Continuation of tracing service accepting tracing inquiries from AP031 abroad Support sectoral teams to ensure collection and analysis of sex- AP031 age and disability-disaggregated data (see guidance in Minimum Standards) Identify possible community-based protection mechanisms that AP031 can facilitate inclusion Conduct active consultation with diverse groups, especially hard to AP031 reach and marginalized groups to ensure effective actions for assistance

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Disaster Risk Reduction People targeted: 50,000 Male: 25,500 Female: 24,500 Requirements (CHF): 68,586

Needs analysis: Albania is prone to various disasters including floods and earthquakes. The frequency and the impact of natural disasters highlights the need to ensure that community preparedness and risk reduction measures are initially implemented alongside relief and recovery interventions. in the EQ affected prefectures and other disaster prone prefectures in the country (Berat, Elbasan,Fier ,Skodra). Community-based disaster preparedness and risk reduction activities will be undertaken to strengthen community resilience to disasters. This will be done with ARC branches and community-based volunteers, by improving early warning early actions and identifying local risks, vulnerabilities and capacities to strengthen resilience of communities. School-based DRR activities will take place. A concerted effort of education working group and education authorities is envisaged to integrate DRR learning into school curricula. Up to 3020 schools will benefit from DRR sessions and drills. The ARC will also disseminate preparedness messages through multifunctional mobile teams, social media and other media platforms. The activities related with contingency planning, SOP development for the multi-functional mobile teams and EOC project have been moved under SFI with this revision.

Population to be assisted: 50,000 people are planned to be reached with community-based disaster preparedness activities. ARC will benefit from capacity building and increased emergency preparedness.

Program standards/benchmarks: DRR programming will be in line with public awareness and public education (PAPE) and IFRC / Movement CEA guidance

Legend: ongoing revised activity / timelines

DRR Outcome 1: Communities in high risk areas are prepared for and able to respond to # people reached with public awareness and education campaigns using harmonized messages to reduce, mitigate disaster P&B and respond to identified risks (target 50,000) Output DRR Output 1.1: Communities take active steps to strengthen their preparedness for timely # of people reached through DRR activities in communities Code and effective response to disasters. and schools (target 50,000) Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month AP001 Adaptation and standardization of ARC standard disaster risk

reduction training of volunteers AP001 Training of volunteers in community-based disaster risk

reduction AP001 Info sessions with community members in 60 communities in disaster risk reduction and community and family contingency planning

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AP001 As part of community based DRR, conduct emergency first aid

training and distribute first aid kits AP001 Support to 30 schools in development of school contingency

plan AP001 Training of teachers in 30 schools in tailored program of disaster

risk reduction and psychosocial support AP001 Preparedness and simulation exercise and adaptation of school

contingency plan for 30 schools AP001 Disseminate Public Awareness and Public Education (PAPE) DRR key messages through info sessions and multifunctional mobile teams’ visits AP001 Advocate for and support local level contingency planning as a

member of local emergency technical committees

Strategies for Implementation Requirements (CHF): 1,279,932

Legend: ongoing revised activity / timelines

S1.1: Strengthen National Society capacities and ensure sustained and relevant NS contingency plan has been updated and revised (target 1) Red Cross and Red Crescent presence in communities P&B Output S1.1.4: National Societies have effective and motivated volunteers who # of volunteers benefitting from learning and educational activities throughout the Output are protected operation (target 200) Code Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month AP040 Support ARC volunteer management and capacity building Training, coaching and mentoring volunteers and staff on various sector AP040 technical aspects AP040 IFRC insurance for volunteers Output S1.1.7: NS capacity to support community-based disaster risk reduction, P&B An EOC is in place by the end of the appeal implementation (target 1) response and preparedness is strengthened Output Activities planned Code 1 2 3 4 5 6 7 8 9 10 11 12 Month AP002 Intensify preparation for EOC implementation, including structural damage assessment after EQ of the existing NS HQ and branches and perform necessary repairs in order to continue with operational activities AP002 Provide for outstanding equipment and furniture in the future EOC

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AP002 PER orientation session with ARC senior management AP002 PER self-assessment AP002 Continue the development / revision of an NS contingency plan AP002 Developing the SOPs for multi-functional mobile teams AP082 CVA capacity development for the HQ and branches AP042 Logistics development support for the NS AP042 PSS capacity development support for the NS Outcome S2.1: Effective and coordinated international disaster response is % of coordination meetings where IFRC is present along with ARC ensured representative (target: 100%) P&B Output S2.1.1: Effective and respected surge capacity mechanism is Output maintained. % of Surge requests with positive response (target: 80%) Code Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month Surge support, including operations manager, Logistics, Relief/Logistics, AP046 CVA, IM and PSS / Health delegates and other relevant rapid response members AP046 Facilitate peer-to-peer support within the region IFRC support to ARC in coordinating with RCRC partners and other AP046 humanitarian actors on a regular basis Output S2.1.3: NS compliance with Principles and Rules for Humanitarian P&B Community feedback mechanism is established (target: 1) Assistance is improved Output Activities planned Code 1 2 3 4 5 6 7 8 9 10 11 12 Month Community engagement supports promotion of healthy and safe behaviour in AP084 relation to identified risks and vulnerabilities Community engagement supports adoption of participatory and co-production AP084 approaches in the planning and delivery of Red Cross activities. Community feedback systems - including proactive collection of perceptions AP084 and satisfaction - are established, and feedback acted upon and used to improve the operation Output S2.1.4: Supply chain and fleet services meet recognized quality and Adequate warehouse management systems and procedures in place (target: P&B accountability standards yes) Output Activities planned Code 1 2 3 4 5 6 7 8 9 10 11 12 Month IFRC Logistics Surge delegate support to the National Society’s logistics unit AP050 for the establishment of procurements (including long term agreements) and warehouse management systems and procedures

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Fleet (including forklifts) are fully assessed and serviced/refurbished or AP050 scrapped/sold. Outcome S3.1: The IFRC secretariat, together with National Societies uses their unique position to influence decisions at local, national and international levels # of ARC staff trained in Comms (target: 1) P&B that affect the most vulnerable. Output Output S3.1.1: IFRC and NS are visible, trusted and effective advocates on # of international press releases (target: 5) Code humanitarian issues Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month AP053 Communications work AP053 Communications capacity building P&B Output S3.1.2: IFRC produces high-quality research and evaluation that informs Output # of final evaluation (target: 1) advocacy, resource mobilization and programming. Code Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month Work on needs and capacity assessments, rapid assessments for markets, AP055 planned and budgeted monitoring and evaluation activities and learning opportunities other assessments, evaluations and research Outcome S3.2: The programmatic reach of the National Societies and the IFRC is expanded. # of ROE PMER missions (target: 3) P&B Output S3.2.1: Resource generation and related accountability models are developed and Output # of NS staff trained in PMER (target:5) improved Code Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month AP058 Regular reporting in coordination with data and information management AP058 NS PMER capacity building Outcome S4.1: The IFRC enhances its effectiveness, credibility and accountability P&B Output S4.1.2: IFRC staff shows good level of engagement and performance Output

Code Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month HR systems and processes including setting monitoring and evaluating staff AP063 performances against objectives in place and utilized Output S4.1.3: Financial resources are safeguarded; quality financial and administrative P&B support is provided contributing to efficient operations and ensuring effective use of assets; # of NS person dealing with finances (target: 2) Output timely quality financial reporting to stakeholders # of audit carried out (target: 1) Code

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Activities planned 1 2 3 4 5 6 7 8 9 10 11 12 Month Finance support to budget, implementation and reporting in place to assist AP064 operations team Adequate administration resources provided to operations team (including AP065 software tools) AP068 IFRC Audit is carried out at the end of the operation P&B Output S4.1.4: Staff security is prioritised in all IFRC activities Output Activities planned Code 1 2 3 4 5 6 7 8 9 10 11 12 Month AP066 Security guidelines in place and adhered to

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D. Budget

Budget by Resource

Budget Group Budget Shelter - Relief 70,575 Shelter - Transitional 0 Construction - Housing 0 Construction - Facilities 0 Construction Materials 75,000 Clothing & Textiles 112,860 Food 160,000 Seeds & Plants 0 Water, Sanitation & Hygiene 0 Medical & First Aid 7,500 Teaching Materials 0 Utensils & Tools 42,600 Other Supplies & Services 164,930 Emergency Response Units 0 Cash Disbursment 2,365,000 Relief items, Construction, Supplies 2,998,465 Land & Buildings 0 Vehicles 70,000 Computers & Telecom 31,750 Office & Household Equipment 3,000 Medical Equipment 0 Other Machinery & Equipment 0 Land, vehicles & equipment 104,750 Storage 20,000 Distribution & Monitoring 0 Transport & Vehicles Costs 77,950 Logistics Services 6,500 Logistics, Transport & Storage 104,450 International Staff 707,200 National Staff 3,900 National Society Staff 237,964 Volunteers 100,900 Personnel 1,049,964 Consultants 0 Professional Fees 50,000 Consultants & Professional Fees 50,000 Workshops & Training 198,900 Workshops & Training 198,900 Travel 96,000 Information & Public Relations 55,600 Office Costs 22,650 Communications 5,250 Financial Charges 62,300 Other General Expenses 0 Shared Office and Services Costs 0 General Expenditure 241,800 Assets Depreciation 0 Depreciation 0 Cash Transfers National Societies 0 Cash Transfers to 3rd Parties 0 Contributions and Transfers 0 DIRECT COSTS 4,748,329 INDIRECT COSTS 308,641 TOTAL BUDGET 5,056,970

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Reference documents For further information, specifically related to this operation please  contact: Click here for: In the Albanian Red Cross • Albania - • Artur Katuci, Secretary General, Tel: +355 42 222 037; Earthquake email: [email protected] (MDRAL008) – • Fatos Xhengo, Disaster Response Coordinator, Mob: +35 5692029142, Revised Emergency Tel: +35542257532, email: [email protected] Appeal In the IFRC Regional Office for Europe • Seija Tyrninoksa, Deputy Regional Director a.i. and Head of Country Cluster Central and South-Eastern Europe, Mob.: +36 70 953 7705, email: [email protected] • Seval Guzelkilinc, Head of Disaster and Crisis (Prevention, Response and Recovery), Phone: +36 1 888 4505 email: [email protected] • Jassen Slivensky, Operation Manager, Phone: +355 693197603, email: [email protected] • Dorottya Patko, PMER Manager; Phone: +36 1 888 4529 email: [email protected]

In the IFRC Secretariat in Geneva • Antoine Belair, Senior Officer, Operations Coordination; email: [email protected]

For IFRC Resource Mobilization and Pledges support • Louise Daintrey, Head of Partnerships and Resource Development, email: [email protected]

How we work All IFRC assistance seeks to adhere to the Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGO’s) in Disaster Relief and the Humanitarian Charter and Minimum Standards in Humanitarian Response (Sphere) in delivering assistance to the most vulnerable. The IFRC’s vision is to inspire, encourage, facilitate and promote at all times all forms of humanitarian activities by National Societies, with a view to preventing and alleviating human suffering, and thereby contributing to the maintenance and promotion of human dignity and peace in the world.