Software Announcement September 12, 2000



ENOVIA Web-Based Learning Solutions for ENOVIAVPM Version 1 Release 3

Overview Key Prerequisites At a Glance In today′s world of rapidly advancing ENOVIA Web-Based Learning technologies, the capability to Solutions requires a Java 1.1 The ENOVIA Web-Based Learning continuously update one′s skills and technology-enabled HTML browser Solutions provides: knowledge is crucial to ensure (such as Netscape Communicator or  • Just-in-time training and optimum on-the-job performance and Microsoft Internet Explorer) and ′ corporate competitiveness. will run on: support at the user s desk • Improved performance of users The ENOVIA Web-Based Learning • RS/6000 based on with the ENOVIA products Solutions (WLS) is an easy-to-use PowerPC 604 , Power2, or performance system that offers the Power3 processor families • Availability of remote or local features of an electronic support at anytime from • Microsoft Windows NT performance support system (EPSS) anywhere for the ENOVIAVPM Version 1 Workstation Version 4.0 • Easier management of varied Release 3 user community. WLS • Windows 2000 Professional skill levels in a classroom combines Internet/intranet standards Workstation and client/server architecture. environment • HP-UX Version 10.20 A.C.E. 4 or Online, just-in-time training and • A platform and content based ′ Version 10.20 A.C.E. 5 with any shared job aids, right on the user s on Internet/intranet standards B-Class, C-Class, or J-Class desktop, make the WLS the and a client/server architecture day-to-day assistant for every workstation ENOVIAVPM user. • Flexibility between • Silicon Graphics (SGI) O2, instructor-led and self-paced Indigo2, Octane, and Onyx2 The ENOVIA User Companion for training VPM Version 1.3 is available with workstations • Compatibility with the products this release. • Sun Solaris Ultra1, Ultra2, of the CATIA Web-Based Ultra10, Ultra30, and Ultra60 Learning Solutions (WLS) workstations

Planned Availability Date

September 15, 2000

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 200-304 information using a Java 1.1 technology-enabled HTML Description browser, such as Netscape Communicator or Microsoft Internet Explorer. ENOVIA WLS is an easy-to-use performance system that offers the features of an EPSS for the ENOVIAVPM It is designed to address the needs of both small Version 1 Release 3 user community. An EPSS is an companies who will quickly install the product on a single electronic system that integrates information from workstation and larger companies who want to have a multiple sources and applies it to your own learning training solution implemented on a client/server experiences to improve your business performance. You architecture using Intranet/internet standards. The gain job knowledge and self sufficiency quickly by having installation is simple and straightforward. the information you need with a minimum of support from other people. Note: The ENOVIA User Companion is compatible with the CATIA Web-Based Learning Solutions products. The ENOVIA WLS is composed of multiple learning resources learning resources for CATIA WLS and ENOVIA WLS can that will help you to be more efficient and productive. be run using either the CATIA User Companion or the With the ENOVIA User Companion for VPM, it provides a ENOVIA User Companion. For more information about the single gateway to all information and training about CATIA WLS, refer to Software Announcement 200-305, ENOVIAVPM features, functions, and practices. You can dated September 12, 2000. get answers to questions and general help information. ENOVIA User Companion provides the following features ENOVIA WLS is designed to: and benefits: • Consolidate all information you need as an • Course access — lets you access the different courses ENOVIAVPM user to do the job. that are available in the sequence presented or in a different sequence. • Provide ready-to-use modules that you can run from your desktop. These courses include initial training, • Bookmarks — lets you “bookmark” information so that both product and role focused. you can return to it quickly, whenever you want. You can add, modify, and delete bookmarks. • Support formal classroom training. • Restart — lets you restart a course at the point where In addition, ENOVIA WLS provides the following benefits: you previously stopped. • Flexibility — provides multiple ways in which you can • Color-coded table of contents — presents a improve on-the-job performance, often saving time color-coded list of the parts of the course or skillets and money when compared to attending classroom you have completed and the parts you have not yet training. accessed. Using this list, you can access the courses in a sequence other than the proposed sequence and • — Local or client/server installation provides data still ensure that you have covered all the contents. access through HTTP for easy administration. An administrator can perform installation on either a • Search — lets you selectively search product stand-alone workstation or a remote server. documentation, skillets, job aids, and best practices to retrieve the most useful information. ENOVIA WLS provides the following features: • Mail — provides access to a teacher or support person • Job aids — includes simple, one-screen procedures for assigned to the course. many tasks. Makes it easier to perform difficult or infrequent operations and utilize your time efficiently. • FAQ — lets you access frequently asked questions, which have been logged by your administrator. • Skillets — uses Skill applets to provide focused, interactive training on tasks and procedures. An • Settings — lets you set up your environment by applet is a small Java program that runs when identifying your preferences for items such as requested within a Java-enabled browser. Choose language and the e-mail provider you use. between different ways, such as on the job or at the • Help — provides a description of the ENOVIA User desktop, to learn new procedures. Companion navigation and learning components. • Performance checker — includes user task-performance evaluations with some skillets. You WLS Learning Resources can use this feedback for self-evaluation. ENOVIA WLS is composed of learning resources that are • Proven best practices — helps you gain a competitive accessed through a Java engine called the ENOVIA User edge by taking advantage of expert consensus. Companion Desktop. These learning resources include: • Help — provides access to all ENOVIA documentation. • You must have the ENOVIA products and the Skillets • corresponding documentation installed to access it. Courses • Job aids • Powerful search capability — lets you selectively search product documentation, skillets, job aids, and Skillets best practices to retrieve the most useful information. The core of the ENOVIA WLS resources is made up of skillets, small, self-contained units of instruction. Each ENOVIA User Companion skillet, in thirty minutes or less, shows you how to perform one procedure, feature or function. A skillet can include: Each of the ENOVIA WLS product options (5691-VMC and 5691-VME) includes the ENOVIA User Companion • Explanations Desktop. The ENOVIA User Companion provides • Demonstrations integrated access to any type of information, support, and • Monitored practice communication. This Java engine allows a client • Exercises based on specific scenarios (workstation) to access learning resources and

200-304 -2- You access skillets: WLS Contents for ENOVIAVPM • One at a time, directly through the ENOVIA User The ENOVIA User Companion for VPM Version 1 Companion Desktop search engine Release 3 is available with this release. This product • In sequence, when they are built into a course covers the following components of ENOVIAVPM: The components of these skillets and their benefits are: • Bill of material • Show Me — demonstrates a topic, procedure, or task. • Configuration You can view Show Me to refresh your memory or to • Action flow decide whether you want additional information. • Hyperlink management In addition to the many skillets and job aids for this • Monitored Practice — provides a simulation of the product, the ENOVIA User Companion for VPM provides ENOVIAVPM product so that you can practice your new the following prepackaged courses: skill in a protected environment. Feedback reinforces correct steps, and errors can be corrected early in the • Introduction to ENOVIAVPM process. This interactive learning environment helps • Product structure management you learn quickly and encourages accurate work • Action flow habits. • Configuration management • Change management In addition, the monitored practice might include detailed prompts for guided learning, which is similar This product is relevant to the following roles: to a demonstration. In some cases the absence of prompts encourages you to learn by discovery or • Engineer assessment. • Manager • Casual user • Quiz — provides a scored assessment of your • Administrator knowledge or skill. This self-assessment is private — • Technical writer it is not reported to any management system. Use the Quiz to quickly determine whether you need additional Year 2000 study or are ready to move on to another topic. These products do not have date dependencies and are • — Guided Path provides navigation through a skillet. Year 2000 Ready. Select the Next button and you are stepped through a learning path that is designed to give you the most thorough coverage of the topic. Euro Currency

• Navigation Map — provides single-page access to any These programs are not impacted by euro currency. skillet component. You can choose to use only selected components of a skillet and you can switch to Hardware and Software Support Services Guided Path at any time. This feature supports your learning needs, style, and preferences. For example, this feature might be your choice for a refresher SmoothStart /Installation Services course or when accessing specific information. SmoothStart and Installation Services are not provided. • Navigation Tree — provides a tree structure for the course or skillet, allowing you to jump to any component and showing your progress. This feature Reference Information provides quick navigation so that you can easily locate components and view a measurement of your For information about ENOVIAVPM Version 1 Release 3, progress. refer to Software Announcement 200-186, dated June 20, 2000. Courses You can find additional information about ENOVIAVPM Courses are sets of skillets assembled into lessons that and other ENOVIA products by visiting: support general and industrial process scenarios. They provide a progressive level of difficulty. However, you http://www.ibm.com/solutions/plm can run the course in any sequence. Each course provides a view of the topics that you completed and Trademarks those you have not yet accessed. PowerPC 604 and SmoothStart are trademarks of International Business Machines Corporation in the United The courses are: States or other countries or both. • Product training courses RS/6000 is a registered trademark of International Business • Machines Corporation in the United States or other countries Role-based training courses or both. Job Aids Microsoft, Windows NT, and Windows are trademarks of Microsoft Corporation. Job aids provide a simple, single-screen procedure for a Java is a trademark of Sun Microsystems, Inc. task. With job aids, you do not need to memorize Other company, product, and service names may be procedures that are difficult or that you perform trademarks or service marks of others. infrequently. When you need to perform the procedure, request the job aid and follow the instructions. These aids can also be used to identify better ways of performing procedures, which can save time and effort.

-3- 200-304 IBM US Announcement Supplemental Information

September 12, 2000

• Graphics Adapter: One of the following graphics Technical Information adapters:

This section lists hardware and software requirements − GXT500P necessary to run WLS. It does not include the − GXT550P requirements for ENOVIAVPM. ENOVIAVPM Version 1 − GXT800P Release 3 should be running concurrently with WLS to − GXT800M improve the learning process. For the ENOVIAVPM − GXT2000P hardware and software requirements, refer to Software − GXT3000P Announcement 200-186, dated June 20, 2000. For Hardware Requirements in an HP-UX Environment additional information, visit: • System Unit: Any B-Class, C-Class, or J-Class http://www.ibm.com/solutions/plm workstation supported on HP-UX Version 10.20 A.C.E. 4 (Workstation Additional Core Enhancements Hardware Requirements: The minimum hardware for HP-UX 10.20 — June 1999) or HP-UX Version 10.20 requirements for ENOVIA WLS are: A.C.E. 5 (December 1999) • Disk space: 250 MB on an internal or external disk • Graphics Adapter: One of the following graphics drive to store program executables, program data, adapters: usage environment, and paging space − Visualize-FX2 Note: This does not include the space required for − Visualize-FX4 installation of the ENOVIAVPM product or the product − Visualize-FX5 documentation. For these requirements, refer to − Visualize-FX6 ENOVIAVPM Software Announcement 200-186, dated − Visualize-FX10 June 20, 2000. − Visualize-FXE • Memory: 128 MB Hardware Requirements in an SGI-IRIX Environment

• CD-ROM drive: An internal or external CD-ROM is • System Unit: Any O2, Indigo2, Octane, or Onyx2 required for installation only. workstations based on R5000, R10000, or R12000 processors, supported on IRIX 6.5. • Display: A graphic color display that is compatible • Graphics Adapter: One of the following graphics with the selected, platform-specific graphic adapter. adapters: For usability, a minimum 17-inch display is recommended. For Windows workstations, the − Integrated graphic adapters on O2 workstations minimum resolution is 1024 x 768. − Solid Impact, or SI/SE − Super Solid Impact, or SSI/SSE Hardware Requirements in a Windows Environment − High Impact − Maximum Impact, or MXI/MXE • System Unit: Intel Pentium II or Pentium III − Infinite Reality processor-based workstations running Microsoft Windows NT Workstation Version 4 or Windows 2000 Hardware Requirements in a Sun Solaris Environment Professional. • • System Unit: Any Ultra1, Ultra2, Ultra10, Ultra30, or Graphics Adapter: For usability, a graphics adapter Ultra60 workstation based on UltraSPARC processor, with minimum resolution of 1280 x 1024 is supported on Solaris 2.6.0 or Solaris 7. recommended. • • Graphics Adapter: One of the following graphics Network Adapter: An active LAN adapter (Ethernet or adapters: Token Ring) and TCP/IP, installed and configured, are required for licensing purposes. However, the − Creator3D workstations do not need to be connected to the − Creator3D Series III network. − Elite 3D Model M3 (Ultra 10-440 MHz workstations only)  Hardware Requirements in an IBM AIX Environment − Elite 3D Model M3 and M6 (Ultra60 workstations) • System Unit: Any RS/6000 based on the PowerPC 604 (166 MHz minimum clock speed), Power2 or Power3 processor families, supported on AIX Version 4 Release 3.0, Release 3.1, Release 3.2, or Release 3.3

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 200-304 Software Requirements: The ENOVIA WLS products are Software Requirements for SGI-IRIX Environment started via a Java technology-enabled HTML browser. ENOVIA WLS can run either on a stand-alone client or in • IRIX 6.5.2m, or later client/server mode. If WLS is run in client/server mode, • Netscape Navigator 4.6.1, or later communicating via the HTTP protocol, it requires an HTTP Software Requirements in a Sun Solaris Environment server such as, IBM/Lotus , Apache, Microsoft IIS, or Netscape servers. If WLS is run on a workstation without • Sun Solaris 2.6.0 or Solaris 7.0 an HTTP server, the learning resources are accessed in • Netscape Navigator 4.6.1, or later file mode via the browser, provided the software requirements outlined below are met. Planning Information Note: Although you might be able to access the ENOVIA WLS products using other HTML-based browsers, only the Licensing: Using the same licensing principals as browsers identified are supported. ENOVIAVPM, the ENOVIA User Companion for VPM is purchased on a named-user basis. It is available in two • Product documentation: The product documentation modes: can be accessed from the ENOVIA WLS if the documentation has been installed. In a server • Training Option — This product (5691-VMC) is intended environment, the documentation must be installed on for an intensive, dedicated usage with one license per the same server on which the WLS product is installed. student. The licenses are assigned to a group of For a stand-alone workstation, the documentation can students for a period of time. When another class is be installed any place on the client. To identify the held, the licenses are reassigned to the new students. location of the documentation, use the Settings tool in • Enterprise Option — This product (5691-VME) is the ENOVIA User Companion. intended for customers who want to provide an • Mail: On a Windows NT client, the Mail feature electronic learning and support environment to users launches the mail application that was defined on the throughout the enterprise. The product is a true client. If a mail application was not defined, the “companion” to the user, available on every feature performs as if the “mail to” command was workstation. The user has immediate access to the issued. On the UNIX platform, the Mail feature product for quick reference, refresher information, or always performs as if the “mail to” command was an introduction to new product features. issued. This option provides a license for each ENOVIAVPM Software Requirements in a Windows Environment user. You must purchase quantities equal to the quantity of installed inventory of ENOVIAVPM • Microsoft Windows NT Workstation Version 4.0 with products; that is, equal to the total number of seats of Service Pack 4 or Service Pack 5, or Windows 2000 the ENOVIAVPM Infrastructure product (5691-VPM). Professional All subsequent orders of ENOVIAVPM products must be accompanied by an equivalent order for the • One of the following Web browsers: ENOVIA User Companion for VPM Version 1.3 — − Microsoft Internet Explorer, minimum level 4.01 Enterprise Option (5691-VME). with Service Pack 1 Licensing Environments Note: The level of the Java Virtual Machine must be at minimum level 3158. Multi-User Environment: When using ENOVIA WLS in a multi-user environment with IBM LUM, IBM LUM − Netscape Navigator, minimum level 4.5. Version 4.5.5 is required in AIX, HP-UX, IRIX, Solaris and Windows environments. IBM LUM can be obtained, at no Note: Netscape Navigator 4.6.0 is not supported charge, from: due to a regression factor. http://www.software.ibm.com/is/lum/download.html

• IBM License Use Management (LUM) 4.5.5 is required LUM Version 4.5.8 is required on the server in the to access licenses across a network. LUM 4.5.8 is following cases: required on the server if the license server is a • The license server is a Windows 2000 workstation. Windows 2000 workstation. (No additional software is • High Availability Licensing (HAL) mechanism, offered required when accessing nodelock licenses.) IBM LUM by LUM, is used. can be obtained, at no charge, from: http://www.software.ibm.com/is/lum/download.html IBM LUM is available to licensed ENOVIA WLS users whose installations include multiple IBM, HP, SGI, Sun, or Software Requirements in an IBM AIX Environment Windows workstations that are interconnected by a TCP/IP-supported Token-Ring or Ethernet local area • AIX Version 4 Release 3.0, 3.1, 3.2, or 3.3 network. • Netscape Navigator 4.5 ENOVIA WLS workstations use LUM to control the number • IBM License Use Management (LUM) 4.5.5 is required of licenses acquired for the program. Using LUM to access licenses across a network. IBM LUM can be administration facilities, system administrators can obtained, at no charge, from: configure the workstations to permit access to the ENOVIA WLS on one of the several workstation platforms http://www.software.ibm.com/is/lum/download.html provided. Software Requirements in an HP-UX Environment Single-User Environment without License Manager: In an installation without IBM LUM, ENOVIA WLS can be • HP-UX Version 10.20 A.C.E. 4, or later licensed to operate on a single workstation. In this mode • Netscape Navigator 4.6.1, or later of operation, ENOVIA WLS use is restricted to the workstation for which it is registered during the

200-304 -2- installation process. In any configuration, either • Two documents: stand-alone or LAN, when more than one use of the ENOVIA WLS licensed program is desired on a single − Registration Memo (GI11-2461) workstation, IBM LUM is required. − Licensed Program Specification (GI11-2462) Windows NT and Windows 2000 workstations must have Security, Auditability, and Control a LAN adapter (Ethernet or Token Ring) and TCP/IP installed and configured. However, the workstations do The announced program uses the security and auditability not need to be connected to the network. features of the host hardware or operating system software. IBM LUM can be obtained, at no charge, from: If sensitive data is sent over external communications http://www.software.ibm.com/is/lum/download.html facilities, users may want to pursue the use of For more information about IBM LUM, go to the LUM Web cryptography. The customer is responsible for page at: evaluation, selection, and implementation of security features, administrative procedures, and appropriate http://www.software.ibm.com/is/lum controls in application systems and communication facilities. The customer is responsible for evaluation, Installability: The ENOVIA WLS products are delivered selection, and implementation of security features, on CD-ROM, including documentation. They are designed administrative procedures, and appropriate controls in to be installed, customized, and started with a minimum application systems and communication facilities. of manual intervention. Preventive Service Customer Financing

For ENOVIA User Companion for VPM, preventive service IBM Global Financing offers attractive financing to is provided through periodic product refreshes. credit-qualified commercial and government customers Individual maintenance fixes, or Program Temporary and Business Partners in more than 40 countries around Fixes (PTFs), are delivered only for the most severe the world. IBM Global Financing is provided by the IBM problems (Severity Level 1) that have stopped a Credit Corporation in the United States. Offerings, rates, customer′s use of the product. terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country Technical support for ENOVIA User Companion for VPM organizations are listed on the Web at: Version 1 Release 3 will continue to be provided until September 30, 2001. http://www.financing.ibm.com

Direct Customer Support: IBM provides telephone support for questions concerning the installation, use and Ordering Information defects of ENOVIA WLS products. Eligible customers can call the IBM Support Center at 800-237-5511 in the United States or 800-465-2222 in Canada 24 hours a day. Calls New Licensees will be forwarded to the IBM Product Lifecycle Management Solutions Support Center in Poughkeepsie, Orders for new licenses can be placed now. New York for call-back between 8:00 a.m. and 8:00 p.m., Eastern time, Monday through Friday, except holidays. Shipment will begin on the planned availability date. For product information and technical support contacts, Unless a later date is specified, orders entered before the go to the IBM Product Lifecycle Management Solutions planned availability date will be assigned a schedule date Web page at: of one week following availability. http://www.ibm.com/solutions/plm Basic License: To order a basic license, specify: For technical assistance, go to the CATIA/ENOVIA • The program number (5691-XXX) Technical Support Web page at: • Feature number 9001 for asset registration • The total number of users (for 5691-VMC) or the total http://techsupport.services.ibm.com/ number of licensed seats (for 5691-VME) catia/us-welcome.html Note: A minimum order of 10 seats is required for the Packaging: This package includes the following initial order of 5691-VME. deliverables in English: • The feature numbers and total number of users for • Two code CDs (LCD4-4689) for AIX, HP-UX, IRIX, and each intended platform: Solaris: Workstation Feature − CD-ROM 1 (contains the ENOVIA User Companion) Platform Number − CD-ROM 2 (contains the Learning Resources for ENOVIAVPM Version 1.3) Windows 5353 • Two code CDs (LCD4-4691) for Windows NT and AIX 5350 Windows 2000: HP-UX 5351 SGI IRIX 5352 − CD-ROM 1 (contains the ENOVIA User Companion) Sun Solaris 5354 − CD-ROM 2 (contains the Learning Resources for ENOVIAVPM Version 1.3)

-3- 200-304 • The payment method (primary license charge/annual Feature license charge (PLC/ALC) or yearly license charge Description Number (YLC)), using the feature numbers as shown below: Suppress updates (suppresses update 3482 Feature shipment of media and documentation) Payment Method Number Expedite Shipments PLC (Primary License Charge) 0011 ALC (Annual License Charge) 0006 Local IBM office expedite 3445 YLC (Yearly License Charge) 0001 (for IBM use only)

For example, assume you want to place a new order for Customer expedite process charge 3446 50 users of the ENOVIA User Companion (5691-VMC), ($30 charge for each product) using PLC/ALC, to be used on AIX workstations and for 25 users on Sun workstations. Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and For the ENOVIA User Companion (5691-VMC) on AIX Fulfillment (SDF) receives the order. SDF will then ship workstations, specify: the order via overnight air transportation. • Asset Registration, feature number 9001 Unlicensed Documentation: No publications are shipped • PLC feature number 0011, quantity 50 with the announced product. • ALC feature number 0006, quantity 50 • Platform feature number 5350, quantity 50 Subsequent updates (technical newsletters or revisions between releases) to the publications shipped with the For the ENOVIA User Companion (5691-VMC) on Sun product will be distributed to the user of record for as long workstations, specify: as a license for this software remains in effect. A • Asset Registration, feature number 9001 separate publication order or subscription is not needed. • PLC feature number 0011, quantity 25 • ALC feature number 0006, quantity 25 Terms and Conditions • Platform feature number 5354, quantity 25

Note: For quantities exceeding 250, contact your IBM Licensing: IBM Customer Agreement (ICA) representative. Designated Machine: Not required Basic Machine-Readable Material Variable Charges Apply: No Program Feature Platforms Number Number Installation License or Location License Applies: No

Medium: CD-ROM Usage Restriction Applies: No

UNIX 5691-VMC 5809 Volume Orders: Contact your IBM representative. Windows 5691-VMC 5819 UNIX 5691-VME 5809 Warranted: Yes Windows 5691-VME 5819 UNIX (demo) 5691-VMC 5829 Licensed Program Materials Availability Windows (demo) 5691-VMC 5839 • Restricted Materials of IBM: None Customization Options: Select the appropriate feature • Non-Restricted Source Materials: None numbers to customize your order to specify the delivery • Object Code Only (OCO): All options desired. These features can be specified on the initial or MES orders. Testing Period: None

Feature Program Services: Licensed customers are entitled to the Description Number following benefits: • Initial Shipments Continued use of the product • Central Service, including a Technical Support Center, Serial number only (suppresses shipment 3444 for reporting defects to the licensed product will be of media and documentation) provided for as long as available: Ship media only (suppresses initial 3470 1. Via CATIA/CADAM/ENOVIAVPM registered shipment of documentation) services on the Internet 2. Via telephone Ship documentation only (suppresses 3471 3. Via paper APAR forms (G150-0180) initial shipment of media) • Any maintenance created to correct defects Update Shipments • Any enhancement or maintenance releases to the licensed product Ship Media updates only (suppresses 3480 update shipment of documentation)

Ship documentation only (suppresses 3481 update shipment of media)

200-304 -4- The following services are also provided: Trademarks • Telephone support for aid in resolving installation and PowerPC 604 is a trademark of International Business usage questions. Machines Corporation in the United States or other countries or both. • Paper APARs and any APAR support material may be AIX and RS/6000 are registered trademarks of International mailed to: Business Machines Corporation in the United States or other countries or both. IBM Corporation Pentium is a trademark of Intel Corporation. Product Lifecycle Management Solutions Intel is a registered trademark of Intel Corporation. 2455 South Road P535 Windows, Microsoft, and Windows NT are trademarks of Poughkeepsie, NY 12601 Microsoft Corporation. Attn: CATIA/ENOVIA APAR Coordinator Java is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark in the United States and The IBM Support Center, at 800-237-5511 in the United other countries exclusively through X/Open Company States and 800-465-2222 in Canada, will accept technical Limited. questions concerning maintenance, defects, installation Lotus is a registered trademark of Lotus Development and usage of ENOVIA WLS 24 hours a day. Callers will Corporation. be asked to supply their IBM Customer Number, the name Other company, product, and service names may be of the software package (ENOVIA WLS) and their trademarks or service marks of others. operating system. Incoming calls will be queued to the IBM Product Lifecycle Management Solutions Support Center for “call back” response between 8:00 a.m. and Year 2000 Readiness Disclosure 8:00 p.m. Eastern time during the business week, excluding holidays. Statements made in this announcement regarding Year 2000 are “Year 2000 Readiness Disclosures” under the Year 2000 Internet support is provided. For information about Information and Readiness Disclosure Act of 1998, a U.S. statute products, education, and support, go to: enacted on October 19, 1998. http://www.ibm.com/solutions/plm For technical assistance, go to the CATIA/ENOVIA Technical Support page: http://techsupport.services.ibm.com/ catia/us-welcome.html Program Services, including technical support for ENOVIA User Companion for VPM Version 1 Release 3, will continue until September 30, 2001.

Support Line: No

Other Support: IBM Support Center

Charges

Contact your IBM representative for charges information for this announcement.

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