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Facilities Services Annual Report Fiscal Year 2017

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Facilities Services Annual Report Fiscal Year 2017 FACILITIES SERVICES ANNUAL REPORT FISCAL YEAR 2017 SERVING THE MISSION OF ILLINOIS STATE UNIVERSITY Facilities Services A Division of Finance and Planning http://facilities.illinoisstate.edu/ 2 • Illinois State University • Facilities Services A Message from the Associate Vice President DEPARTMENT/UNIT Facilities Services at Illinois State University Facilities Services continues to adapt in an agile manner in 4 Facilities Services Overview meeting the emerging needs of the 5 Organizational Chart academic enterprise. This first ever Annual Report includes Facilities Services facts and Facilities Management summarizes our major accomplishments in 6 Administrative Services Fiscal Year 2017, by highlighting how we 8 Automotive Services deliver myriad services, uphold fiduciary responsibilities, and care for the physical 10 Building Maintenance and Operations assets entrusted to us. This Report was 12 Custodial and Recycling Services created with a vision of Facilities Services 14 Grounds Services being recognized for excellence and 16 Property Control and Central Receiving responsiveness in service delivery and for being the provider of choice for maintaining our campus facilities and grounds. It is my desire that this Report illustrates the value we place in Facilities Planning and Construction maintaining strong, supportive, and collaborative relationships 18 Facilities Planning and Construction throughout campus. Thank you to all the Facilities employees for all their hard work and efforts that went into keeping the campus clean, Office of Energy Management safe, and secure for students, faculty, staff, and visitors at Illinois 20 Office of Energy Management State University. A special thanks to Tanaporn “Gig” Supanichrattana 22 Office of Sustainability and Mac Gao for the creative genius in compiling this Report. Chuck Scott Office of Parking and Transportation Associate Vice President for Facilities Management, 24 Office of Parking and Transportation Planning, and Operations Facilities Services Annual Report - Fiscal Year 2017• 3 FACILITIES SERVICES Facilities Services, a division reporting to the Office of Vice President for Finance and Planning, is responsible for the planning, improvement, and maintenance of the Illinois State University campus buildings and grounds. DEPARTMENTS COMPRISING FACILITIES SERVICES Facilities Facilities Planning Office of Energy Parking & Management & Construction Management Transportation • Administrative Services • Planning • Building Control Systems • Parking Lots/Decks • Automotive & Fleet Services • Design • Heating and Cooling • Permits Building Access Construction Sustainability Transportation Options • • • • • Building Maintenance & Operations • Furniture • Utilities • Citations • Custodial & Recycling Services • Projects • Motorist Assistance • Grounds Services • Signage • Property Control & Central Receiving • Space Management • Real Estate • Leasing MISSION Provide safe, functional, aesthetically pleasing and environmentally sustainable buildings and grounds which are conducive to the delivery of education and support the mission of Illinois State University. VISION Leadership through service; recognized for excellence in service, as a partner in solving customer’s problems, and the provider of choice for maintaining University buildings and grounds. CORE VALUES • Professionalism • Dedication • Relationships • Engagement • Respect • Excellence • Quality • Honesty and Transparency • Integrity • Communication • Teamwork FACILITIES SERVICES AT A GLANCE 1,100 462 Total campus acres Facilities FTE 6.8M $30,514,582 Square feet of campus Annual Facilities maintained by operating expenditures Facilities Services 186 $3.145B Buildings owned Estimated current by the University replacement value 4 • Illinois State University • Facilities Services Vacant - Director Utilities Office of Office Foreman Foreman Foreman Business/ Pipefitter Pipefitter Rick Marr Rick Chris Homan Management Supervisor Chris Cook Chris Staff Clerk Staff Jason Polin Jason Data Analyst Data Daniel Kane Daniel Utilities Mgr. Mgr. Utilities Sustainability Refrigeration Refrigeration Missy Nergard Missy Dave Maquet Maquet Dave Julie Stanley Julie Office of Energy Student Intern Student Sylvester Andy Assistant Chief Assistant Chief Assistant Chief Assistant Maggie Nelson Maggie Business Mgr./ Business Bonnie Schlink Bonnie Richard Tomevi Richard Angela Anderson Angela Chief Engineer of of Engineer Chief the Heating Plant Heating the Bldg. Automation Bldg. Water Station Opr. Opr. Station Water Coordinator Coordinator Administrative Assoc. Administrative Vacant Interim Interim Adam Loscar Adam Asst. Director Director Asst. Director Asst. Mary Jo Kocar Mary for Operations for Systems Analyst Systems for Administration Administration for Nicholas Stoff & Transportation Director of Parking Illinois State University Facilities Services Support Manager Al Toliver Al Employee Employee Jackie Fry Jackie Jim Kozak Jim Deb Meyer Deb Barb Brandt Barb Matej Aaron Cindy Cotton Cindy Lynn Ramsey Lynn Development Asst. Director Asst. Administrative Administrative Sarah Bollman Sarah Inventory Mgmt. Mgmt. Inventory Building Access, Access, Building Systems Analyst Systems Business Analyst Business Fleet Res./Maint. Fleet Central Receiving Central Stores Supervisor Stores Property Control & Control Property Work Management, Management, Work Employee Relations Employee Kristie Toohill Associate Director Facilities Management Vacant Vacant Lee Fox Lee Recycling Recycling Specialist Asst. BSW Asst. Supervisor Coordinator Recycling Sandy Smith Sandy Vince Allen Vince BSW Services Services BSW Office Support Support Office Superintendent Superintendent Andrew Bennett Andrew Interim Asst. BSW BSW Asst. Interim George Redell George Safety Officer III Officer Safety Superintendent of Superintendent Building Services & Services Building Chuck Scott Dan Stephens Vice President and Operations Joe Wolf Joe Assistant Assistant Carpenter Carpenter Finance and Planning Tom Chiodo Tom Coordinator Scott Fisher Scott Jim Ganieany Jim Associate Vice President Brian Graves Brian Sarah Weber Sarah Maintenance Maintenance Maintenance Maintenance Mark McClain Mark Office Manager Manager Office Superintendent Tony Thompson Tony Jacob Brennan Jacob Mover Foreman Mover Repair Foreman Repair Painter Foreman Painter Preston Sweeney Preston Superintendent of Superintendent Steve Pydynowski Steve General Foreman General Bldg. Maintenance Bldg. Plumber Foreman Plumber Carpenter Foreman Carpenter Electrician Foreman Electrician Facilities Management, Planning (EMDH) Dave Leach Dave Asst. Superintendent Asst. Steve Lancaster Associate Director Facilities Management Facilities Services Annual Report Tim Huff Tim Foreman Foreman of Bldg. Bldg. of Mike Auxier Mike (Housing) Maintenance Maintenance Building Mechanic Building Mechanic Building Arnold Hernandez Arnold Asst. Superintendent Superintendent Asst. Bill Koos Bill Grounds Grounds Larry Milby Milby Larry Maintenance Grounds Foreman Grounds Asst. Superintendent Asst. - Fiscal Year 2017• Construction - Vacant Director Engineer David Gill Ed Ramos Ed Mike Priest Mike Tony Herter Tony Becky Franz Becky Mann Brady Brian Emme Brian Construction Rick Kentzler Rick Christine Tsui Christine Mike Johnson Mike Loretta Vance Loretta Georgia Martin Martin Georgia Grad. Assistant Assistant Grad. Design Director Design Student Interns Student Senior Designer Designer Senior Mary Kate Duffy Kate Mary Project Manager Project Manager Project Manager Project Manager Project Assistant Director Assistant University Architect University Administrative Asst. Asst. Administrative Interior Design/CAD Interior Administrative Clerk Administrative Michelle Kiesewetter Michelle Director Facilities Planning & Univ. Facilities Planner Facilities Univ. 5 FACILITIES MANAGEMENT ADMINISTRATIVE SERVICES Facilities Management Administrative Services provides administrative support for all units of Facilities Services. The services include: • Building Access: Provides appropriate access to campus facilities; develop and maintain electronic access system. • Business Office: Maintains and produces accurate financial data and handles expenses for products and/or services. • Data/Business Process Analysis: Maintains Facilities related data and improves business processes and workflow. • Employee Relations: Maintains employee records and assists the department with all Human Resources needs. • Stores: Maintains a storeroom of materials and equipment and handles product/services procurement. • Training and Development/Communications: Promotes growth and broadens the knowledge of Facilities employees. • Work Management: Coordinates routine, non-routine, and emergency work to maintain campus buildings and grounds. FY17 BY THE NUMBERS How many key requests did we complete? 87% 4,655 key requests were processed by Facilities Management Customer Services staff. Satisfied with maintenance services 4,414 314 132 (The surveys were sent out for every 5th work Physical keys issued Fobs/Prox cards issued Ring of keys issued order completed.) 10,000 Approximate number of 54 vendor invoices processed Facilities FTEs attended Temporary Foreman Program 6,044 Stores purchase orders issued with a total value Employee of $2,829,268 12 Training Facilities staff 817 graduated from Safety training hours $1.5M Temporary Foreman completed by 330 Stores stock Program Facilities FTEs inventory value DID YOU KNOW? 187 470 30,000 8,000 Electronic access Approximate number of Approximate
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