Authentication Adapter with Touch Panel
Instruction Manual FeliCa is a contactless IC card technology developed by Sony Corporation. FeliCa is a trademark of Sony Corporation. Mozilla and Firefox are registered trademarks of Mozilla Foundation. Google Chrome is a registered trademark of Google Inc. HID, HID logo, iCLASS, and Indala are trademarks or registered trademarks of HID Global in the U.S. and/or other countries. LEGIC is a registered trademark of LEGIC Identsystems AG. Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. MIFARE is a registered Trademark of NXP B.V.. Other company names or product names are registered trademarks or trademarks of each company.
Fuji Xerox is not responsible for any breakdown of devices due to infection of computer virus or computer hacking.
Important 1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher. 2. Parts of this manual are subject to change without prior notice. 3. We welcome any comments on ambiguities, errors, omissions, or missing pages. 4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
Xerox, Xerox and Design, Fuji Xerox and Design , and CentreWare are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries. Preface
Preface
Thank you for purchasing Authentication Adapter with Touch Panel. This guide provides operation procedures and precautions of Authentication Adapter with Touch Panel. To get the most out of Authentication Adapter with Touch Panel and to use it effectively, be sure to read this guide before use. This guide assumes that you have basic knowledge of and familiarity with your personal computer, the network environment and printer. For instructions on how to operate and care for the printer connected to the machine, refer to the documentation supplied with the printer.
Fuji Xerox Co., Ltd.
3
Using This Guide
This guide describes operation procedures and precaution for using Authentication Adapter.
Organization of This Guide This guide consists of the following chapters:
1 Overview of Authentication Adapter Describes the basic information of Authentication Adapter, such as the main features, specifications, and the names of components.
2 Getting Started Describes the required operations and settings for using Authentication Adapter.
3 Basic Operation of Authentication Adapter Describes the basic operations of Authentication Adapter.
4 Administration Tool and Smart Card Settings Describes the operations and setting items of the administration tool for setting Authentication Adapter.
5 Troubleshooting Describes the error messages/remedies of Authentication Adapter and remedies when any troubles occur.
Conventions The following icons are used in this guide, depending on the content described. Important This indicates important information that you should read. Definitely read this. Note This indicates additional information on operations or features. Reference This indicates that the reference source is a guide.
The following conventions are used in this guide.
" “ Indicates messages, file names, folder names, entered values, entered examples, and emphasized content. It also indicates cross-references within this guide and the name of a guide to be referenced. Ex.:"Completed successfully" appears.Ex.: See "Instruction Guide" to work around it. [ ] Indicates the name of a setting item displayed on the computer screen. Also, it indicates the name of a window, menu, dialog box, tab, or button displayed. Ex.: Click [OK]. { } Indicates values such as a drive name or user name that change when the operation is executed or screen items such as a list of users that have no name. Ex.: From [{Login User Name}], click [Logout].
4 Using This Guide
< > Indicates a key on the keyboard of the computer, or a button on the control panel of the multifunction device. Ex.: Press the
Microsoft ®Windows® Operating System is referred to as "Windows". A personal computer is referred to as "PC". "Authentication Adapter with Touch Panel" is abbreviated as "Authentication Adapter".
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Contents
Preface ...... 3 Using This Guide...... 4 Organization of This Guide...... 4 Conventions...... 4 Contents ...... 6
1 Overview of Authentication Adapter...... 8 Main Feature ...... 8 Private Charge Print Feature Supported...... 8 System Configuration...... 8 Specification ...... 9 Machine Component ...... 10 Top Side of Unit...... 10 Side of Unit ...... 11 Optional Component ...... 12
2 Getting Started...... 13 Setup Flow ...... 13 PC Environmental Requirements ...... 14 Turning Power On...... 15 Logging in to Administration Tool ...... 15 Configuring Required Settings...... 16 Configuring Printer Settings...... 17 Items Set from the Control Panel...... 17 Items Set via CentreWare Internet Services ...... 17 Configure settings for smart cards to use ...... 18 Checking that Print Jobs Are Accepted...... 18 Turning Power Off...... 18
3 Basic Operation of Authentication Adapter...... 19 Basic Operation...... 19 Logging in (Authenticating)...... 19 Outputting Prints...... 20 Logging Out (Clearing Authentication)...... 20 Print Job List Screen...... 21 Screen Description ...... 21 Checking or Changing Job Properties ...... 22
6
4 Administration Tool and Smart Card Settings ...... 23 Configuring Settings with Administration Tool ...... 23 Uploading/Downloading Setting Information ...... 24 Downloading Setting Information ...... 24 Uploading the Setting Information File...... 25 Checking IP Address ...... 26 Logging Out from Administration Tool...... 27 [Manage Device] Menu Setting Items ...... 28 Device Settings ...... 28 Network Settings...... 29 Device Information...... 30 Error History ...... 30 [Print Service Settings] Menu Setting Items ...... 30 Private Charge Print Settings...... 30 DNS Server Settings...... 31 [Batch Settings] Menu Setting Items...... 31 Cloning ...... 31 Initialization...... 32 Configure Settings for Smart Cards to Use...... 32 Encryption Settings...... 44
5 Troubleshooting...... 45 Checking LED Light ...... 45 Checking Error Message ...... 46 Checking Error History ...... 46 Error Code/Message and Remedy ...... 48 Problem Solving ...... 51 Authentication Adapter does not boot...... 51 The touch panel does not display anything even though the power is on ...... 52 A smart card cannot be read, or the authentication fails...... 52 The setting screen of the administration tool is not displayed ...... 52 [Log In with Keyboard] is not displayed on the login screen...... 52 "Printer communication error. Check printer settings and status." is displayed on the touch panel ...... 52 "Maintenance Mode" is displayed on the touch panel...... 52 "Enter printer Administrator ID and password." is displayed on the touch panel...... 53 The language of the touch panel display is different from that set in the administration tool..... 53 Print jobs you have stored are not displayed...... 53
7 Overview of Authentication Adapter 1 Overview of Authentication Adapter
Authentication Adapter is a device used to authenticate users based on information from contactless smart card or information entered with a keyboard displayed on the touch panel. Authenticating users with AuthenticationAdapter allows them to work with their print jobs on the touch panel.
Main Feature
Private Charge Print Feature Supported Once authentication with Authentication Adapter is introduced, then authenticated users will be able to use the touch panel to view and work with the print jobs they submit. On the Authentication Adapter touch panel, they can use the following features: Selectively printing jobs Changing the number of copies to print Selectively deleting jobs Authenticating using User ID and Password Checking error messages
System Configuration Authentication Adapter is a device for using in the network connection.
administration tool
Authentication Adapter
Printer USB Direct Maintenance PC connection connection LAN
Access via CentreWare Internet Services
Maintenance PC Client PC
8 Specification
Authentication Adapter (This Device) Reads a smart card and authenticate a user. Print jobs submitted by the authenticated user are displayed on the touch panel, where the user can work with the jobs. Important Do not place any other card reader or conductor such as metal within 10 centimeters in any direction around the card reader portion.
Client PC Sends print jobs to the printer.
Printer Stores and outputs print jobs. One Authentication Adapter can be connected per printer. A USB connection is used to connect to Authentication Adapter on a LAN network.
Maintenance PC Used to configure a variety of settings with the administration tool by connecting directly to Authentication Adapter with a LAN crossover cable. Also used to connect to the printer via LAN and use CentreWare Internet Services to configure settings for reading smart cards. Note If you use a single PC to do both of the above, you need to disconnect and reconnect the PC.
Administration tool Used to configure a variety of settings for Authentication Adapter such as device settings, network settings, and printer settings. Connect a maintenance PC directly to Authentication Adapter with a LAN crossover cable, and then access the tool via web browser.
Specification
Item Specification Supported Smart Cards Fuji Xerox IC Card (Type A) Fuji Xerox IC Card (FeliCa®) MIFARE® LEGIC® advant-MV HID® Prox HID® iCLASS® HID® Indala® EM Prox HITAG2 FeliCa Note Reading some smart cards may not work depending on the type of the IC card reader. For more information, refer to the documentation provided with the IC card reader. Supported Print Method Private Charge Print
9 Overview of Authentication Adapter
Item Specification Supported External LDAP server Authentication Server Display Feature Size: 4.3 inch Resolution: 480 x 272 Interface Ethernet(100BASE-TX/10BASE) AC Adapter Power Supply AC Adapter DC5 V±5% 2.6 A Maximum Power 600 mA Consumption Size Width 148.0 × Depth 165.0 × Height 37.0 mm Weight Approx. 350 g AC Adapter AC100-200 V 50/60 Hz 18 W Operating Environment Temperature: 10 - 32°C Humidity: 15-85%(Without dew condensation)
Machine Component
Top Side of Unit
1
2
3
4
No. Name Description 1 Status Indicator (Green LED) Indicates the power status and authentication status. Reference For details, refer to "Checking LED Light" (P.45).
10 Machine Component
No. Name Description 2 Error Indicator (Orange LED) Indicates the error. Reference For details, refer to "Checking LED Light" (P.45). 3 Touch Panel LCD Displays the list of print jobs or error message. A user can start to print by selecting a job on the touch panel. 4 Card Reader Reads a contactless smart card.
Side of Unit
OFF
ON
1
2 3 4
No. Name Description 1 Connector for AC Adapter Connects an AC adapter to turn on the power. 2 Slide Switch Switches the booting mode. If you turn off the switch (move toward the connector for the AC adapter), the device boots normally. If you turn on the switch (move toward the LAN connector), the IP address is reset to the default value(192.168.0.1) temporarily. Reference For details, refer to "Checking IP Address" (P.26). 3 LAN Connector Connects to a network with a LAN cable. 4 USB Cable Connects to the printer.
Note Authentication Adapter does not have the power switch. By connecting the power plug of the AC adapter to the outlet, the power of the device is turned on. To turn off the power, disconnect the power plug from the outlet.
11 Overview of Authentication Adapter
Optional Component
Name Description AC Adapter This is a power adapter. For users of Authentication Adapter This documentation gives you precautions as well as URL with Touch Panel where you can find Authentication Adapter manuals.
12 Setup Flow 2 Getting Started
This section describes required operation and settings for using Authentication Adapter.
Setup Flow
1 Connect a PC that meets requirements to Authentication Adapter with a LAN crossover cable.
Connect with a LAN crossover cable
Reference "PC Environmental Requirements" (P.14)
2 Turn on Authentication Adapter. Reference "Turning Power On" (P.15)
3 Use your web browser to access the administration tool of Authentication Adapter. Reference "Logging in to Administration Tool" (P.15)
4 Use the administration tool of Authentication Adapter to configure settings such as IP address and printer information. Reference "Configuring Required Settings" (P.16)
5 Turn off Authentication Adapter. Reference "Turning Power Off" (P.18)
6 Connect both Authentication Adapter and the printer to the same network, and configure the printer unit settings. Reference "Configuring Printer Settings" (P.17)
13 Getting Started
7 Configure settings for smart cards to use. Reference "Configure settings for smart cards to use" (P.18)
8 With the printer, register user information and smart card IDs that will be used by the users. Reference Printer manual
9 Turn on Authentication Adapter.
10 When the message "Enter printer Administrator ID and password" is splayed on the touch panel, enter the printer machine administrator's ID and password to authenticate yourself so you can log in to the system. When the message "Hold Smart Card over the card reader" is displayed on the touch panel, the system is ready to read smart cards.
11 Make sure that jobs submitted to the printer are displayed on authentication Adapter. Reference "Checking that Print Jobs Are Accepted" (P.18)
PC Environmental Requirements
The operation environment for booting the administration tool is as follows:
Item Description OS Either one of the followings is required. Microsoft® Windows® 10 ® ® Microsoft Windows 8.1 Microsoft® Windows® 7 Web Browser Either one of the followings is required. ® ® Microsoft Internet Explorer 11 Mozilla® Firefox® Google Chrome™
Internet Options of a PC are required to be configured as follows. Check the settings before accessing the administration tool. Disabling a proxy server Enabling the active scripting Disabling the page cache Important If an anti-virus software or personal fire wall software is installed, the operation of the administration tool may be prevented. In this case, contact the manufacturer of the software. If you click [Back] of a web browser, the screen may not be displayed properly.
14 Turning Power On
Turning Power On
Important Make sure you turn the power on with the slide switch set to OFF. For details of the slide switch, refer to "Side of Unit" (P.11).
Connect the power plug of an AC adapter to the outlet. Wait until the green LED on Authentication Adapter changes from the blinking state to the lit state. (It takes around 4 minutes.)
Logging in to Administration Tool
1 Change the IP address of the PC temporarily to connect the PC and Authentication Adapter via local network.
If you have not changed the IP address of Authentication Adapter for the initial value The initial value (factory default) for an IP address of Authentication Adapter is “192.168.0.1”. If you have not changed the IP address from the initial value, set the following value for the PC.
Item Value IP Address 192.168.0.100 Subnet Mask 255.255.255.0 Default Gateway 192.168.0.254
If you have changed the IP address of Authentication Adapter for the initial value If you have changed the IP address of the PC from the initial value, set an IP address for the PC to enables to connect a current IP address of Authentication Adapter via local network. Note If you forget the configured value after you changed an IP address of Authentication Adapter, refer to "Checking IP Address" (P.26).
2 Start your web browser and enter “http://{IP address}/login.cgi” in the address bar, and then press the
15 Getting Started
3 Select the language to display, and then click [Login].
Note If you change the display language and then log in to the administration tool, after you log out from the tool, Authentication Adapter is restarted. If you only need to change the display language, i.e. do not need to log in to the administration tool, restart Authentication Adapter manually.
4 When the security screen of Windows is displayed, enter the administrator user name and password, and then click [OK]. If you access the administration tool for the first time, input the following value.
Item Default Value (Factory Default) User Name 9999990 Password x-admin
Important A password can be changed in [Administrator Password] in the [Device Settings] screen in [Manage Device]. For the security protection, be sure to change the password. If you forget the password for the administration tool, contact our Customer Support Center. When the login is succeeded, the setting screen of the administration tool is displayed.
Configuring Required Settings
This section describes how to set the required settings for using Authentication Adapter with the administration tool. Reference For details of the screen of the administration tool or the setting items, refer to "Configuring Settings with Administration Tool" (P.23).
1 Log in to the administration tool. Reference "Logging in to Administration Tool" (P.15)
2 In [Manage Device] > the [Network Settings] screen, set an IP address. Important Authentication Adapter cannot be used in a DHCP environment. Make sure you set a fixed IP address.
16 Configuring Printer Settings
3 In the [Private Charge Print Settings] screen in [Print Service Settings], set the IP address or host name of the printer to connect to.. Note When specifying the host name, also set the DNS server information as necessary.
4 Log out from the administration tool. When you log out, Authentication Adapter is rebooted. Confirm the green LED of Authentication Adapter is changed to be lit from blinking. Reference "Logging Out from Administration Tool" (P.27)
Configuring Printer Settings
This section describes settings you need to configure on the printer you want to connect to Authentication Adapter. For information on how to operate the printer, refer to the manual supplied with the printer.
Items Set from the Control Panel You need to set the following items: Settings required for using private charge printing In [Admin Menu] > [System Settings] > [Authentication], set one of the following items. - Set [Charge Print] > [Receive Control] to [PrivateChargePrint]. - Set [Login Type] to [Remote Accounts], set [Charge Print] > [Receive Control] to [ReferPrintAuditron], and set [Charge Print] > [Process Job Login] > [Job Login Success] to [PrivateChargePrint]. - [Charge Print] > [Process Job Login] > [Non-PJL Job(s)] > [Use When Available] to [PrivateChargePrint]. Control Panel Usage Limitation Set as follows in [Admin Menu] > [System Settings] > [Panel Settings]. - Set [Panel Lock] to [On]. - In [Enter Passcode], set the password for the machine administrator. Current Time In [Admin Menu] > [System Settings] > [Machine Clock], set the current date and time.
Items Set via CentreWare Internet Services CentreWare Internet Services allows you to access the printer and set required items.
1 Start your web browser.
2 In the web browser's address bar, enter the IP address of the printer the system is connecting to. CentreWare Internet Services starts.
17 Getting Started
3 Click the [Properties] tab. If authentication is required, enter the machine administrator.ID and password, and then click [OK].
4 In the [Security] menu, set the following items:
1) Set [Plug-in Settings] > [Embedded Plug-ins] to Enable.
2) Create a certificate in [Certificate Settings].
3) In [SSL / TLS Settings], set [HTTP - SSL / TLS Communication] to enable, and change the port number as necessary.
4) In [Authentication Configuration], set [Login Type] to one of the following options: [No Login Required], [Login to Local Accounts], and [Login to Remote Accounts].
5 In [Power Saver Settings] from the [General Setup] menu, set both [Time to Low Power Mode] and [Time to Sleep Mode]. We recommend you set both of these settings to three minutes or more.
Configure settings for smart cards to use
Use CentreWare Internet Services to configure settings for smart cards to be used. For details, refer to "Configure Settings for Smart Cards to Use" (P.32).
Checking that Print Jobs Are Accepted
Send a print job from the client PC to the printer using Private Charge Print. Authenticate your smart card with Authentication Adapter, and then check that the sent print job is displayed in the job list. Reference "3 Basic Operation of Authentication Adapter" (P.19)
Turning Power Off
Remove the power plug of an AC adapter from an outlet. The power is turned off, and then all the LEDs are lit off.
18 Basic Operation 3 Basic Operation of Authentication Adapter
This section describes the basic operation of Authentication Adapter.
Basic Operation
Use the steps below.
Logging in (Authenticating) The following login screen is displayed on the touch panel for the standard boot.
Log in with either of the following methods:
Authentication Login Operation Method Smart Card Hold a smart card over the card reader. Authentication Log In with Keyboard Input a user ID and password by the software keyboard displayed by pressing [Log In with Keyboard].
Note Displayed language can be set in the login screen of the administration tool or the [Device Settings] screen in [Manage Device]. [Log In with Keyboard] is not displayed when the authentication method is set to [No Authentication].
19 Basic Operation of Authentication Adapter
Outputting Prints If the login succeeded, the print jobs that the logged-in user executed are displayed on the touch panel.
Pressing the icon displays the job details screen. The number of copies can be changed. To start printing, select a job you want to print from the list, and then press [Print]. Press [Select All] to select all jobs. You cannot use the touch panel on Authentication Adapter to check the print status or cancel printing. You can check the print status or cancel printing on the printer unit. Reference For details, refer to "Print Job List Screen" (P.21).
Logging Out (Clearing Authentication) You are logged out automatically if 60 seconds lapsed without operations after you have logged in. You can also set the system so that removing the smartcard automatically logs out the user. To log out manually, press [Logout].
Note In addition, you are automatically logged out when the printer enters the Low Power Mode or Sleep Mode.
20 Print Job List Screen
Print Job List Screen
In the print job list screen, the following operations are available.
Screen Description
Logout
Print All/Print
Select All Refresh
Delete
List of Print Jobs If you press the icon, the detail of a job is displayed.
Item Description Logout Press this button to log out. Reference "Logging Out (Clearing Authentication)" (P.20) Print All Starts printing jobs. Print When no job is selected, [Print All] is displayed; [Print All] switches to [Print] once print jobs are selected. Select All Selects all jobs displayed in the list. Delete Deletes the selected print job in the list. Refresh Refreshes the list of the print jobs to the latest information. List of Print Jobs According to the setting of the user selection, the list of print jobs which the user sent is displayed. When you press this icon, the job properties screen appears. The number of copies to print can be changed.
Reference "Checking or Changing Job Properties" (P.22)
21 Basic Operation of Authentication Adapter
Checking or Changing Job Properties
Pressing the icon in the print job list displays the job properties screen. On this screen, you can check the job status or attributes, or change the number of copies..
Increases/decreases the number of copies by one.
[Quantity] screen
The number of copies can be entered. Maximum value is 999.
22 Configuring Settings with Administration Tool 4 Administration Tool and Smart Card Settings
This section describes how to access the administration tool via web browser by connecting the maintenance PC to Authentication Adapter. You can configure network information, print output information and others. Also, CentreWare Internet Services allows you to configure settings for smart cards to be used to authenticate the printer.
Configuring Settings with Administration Tool
In the setting screen of the administration tool, the following items can be set. If you changed the setting, click [Apply].
Logout
Menu Switches the screen.
Side Menu Switches the screen.
[Apply] Saves the changed setting.
[Manage Device] menu Device Settings Configure settings related to the device of Authentication Adapter, such as screen display and administrator password. Network Settings Set the IP address and others. Device Information Displays software and system versions. Error History Displays dates and times when errors occurred and the error codes.
23 Administration Tool and Smart Card Settings
[Print Service Settings] menu Private Charge Print Settings Set the IP address or host name of the printer to connect to. DNS Server Settings If you choose to specify the printer using the host name, set information about the DNS server.
[Batch Settings] menu Cloning Uploads/downloads setting information. Initialization Initializes Authentication Adapter settings. Reference "[Manage Device] Menu Setting Items" (P.28) "[Print Service Settings] Menu Setting Items" (P.30) "[Batch Settings] Menu Setting Items" (P.31) Note If you change network settings, Authentication Adapter will be restarted.
Uploading/Downloading Setting Information
The setting information configured with the administration tool can be downloaded from Authentication Adapter and can be saved to a file on a PC. As required, the saved file can be uploaded to Authentication Adapter.
Downloading Setting Information
1 Connect a maintenance PC to Authentication Adapter, and then log in to the administration tool. Reference "Logging in to Administration Tool" (P.15)
2 Click [Batch Settings] > [Cloning].
24 Uploading/Downloading Setting Information
3 Click [Export File].
4 After the confirmation message is displayed, click [Yes].
5 Specify the place to save the file, and then click [Save]. The downloaded file is saved on the specified place.
Uploading the Setting Information File
1 Connect a maintenance PC to Authentication Adapter, and then log in to the administration tool. Reference "Logging in to Administration Tool" (P.15)
2 Click [Batch Settings] > [Cloning].
3 Click [Browse] to select a file to upload. The filename extension which can be specified is "bin".
4 Click [Upload Settings File].
25 Administration Tool and Smart Card Settings
5 If the confirmation message is displayed, click [Yes]. The setting information of the file is uploaded to Authentication Adapter, and then the current settings are overwritten.
Checking IP Address
After you changed the IP address of Authentication Adapter from the default value, if you forgot the value, you cannot access the administration tool. In this case, you can check the IP address by the following procedure.
1 Disconnect the power plug of the AC adapter from the outlet.
2 Connect Authentication Adapter and a PC with a LAN crossover cable.
3 Turn a slide switch of Authentication Adapter to ON (move toward a LAN connector), and then plug the power of an AC adapter to the outlets.
ON
Connector for AC Adapter LAN Connector Slide Switch
Authentication Adapter reboots. If the green LED continues to blink for tree seconds and be lit off for a half second, you can access the administration tool with the default IP address (192.168.0.1).
4 Input "http://192.168.0.1/login.cgi" in an address bar of a web browser, and then press the
5 Log in to the administration tool.
6 Click [Manage Device] > [Network Settings]. Check the displayed IP address of Authentication Adapter.
7 Log out the administration tool, and then turn off the power of Authentication Adapter.
26 Logging Out from Administration Tool
8 Turn the slide switch to OFF (move toward the AC adapter), and then turn on the power. If booting is completed and the green LED is lit, you can access the administration tool with the IP address checked on the step 6. Important Before you can operate the slide switch of Authentication Adapter, you need to turn off Authentication Adapter. Logging Out from Administration Tool
If you finished to configure settings, log out the administration tool. Note After the specified time elapsed since no operation is executed, a user automatically logged out. The time for the automatic logout can be set in [Administration Tool Auto Logout Timer] in the [Device Settings] screen in [Manage Device]. (The default value is five minutes.)
1 Click [Logout] on the top of the screen. After a user logged out the administration tool, the login screen is displayed.
2 Disconnect the LAN crossover cable connected to the PC from Authentication Adapter. Note If you changed the IP address of the PC for connecting with the administration tool, configure the IP address of the PC to the previous setting as required.
27 Administration Tool and Smart Card Settings
[Manage Device] Menu Setting Items
Device Settings
Item Description Default Value Common Settings Language Specify the language to be displayed on the touch panel and English the administration tool. Administration Tool Set the auto logout timer of the administration tool in the 5 minutes Auto Logout Timer range from 1 to 30 minutes. If no operation is executed within the specified time, a user is automatically logged out from the administration tool. Screen Settings LCD Brightness Specify the brightness of the back light in the range of 1 to 10. 5 "1" is the darkest level and "10" is the brightest level. Use Power Saver If you use the power saver mode, check this item. If no Checked operation is executed within the specified time, the device automatically switched to the power saver mode. Power Saver Timer Specify the time to move to the power saver mode in the 1 minute range of 1 to 240 minutes. LCD Calibration If you click [Start], the calibration instruction is displayed on - the touch panel. As the instruction, touch the screen. When the calibration is completed, Authentication Adapter is automatically reboots. Note If you touch the screen when calibrating, we recommend you use the stylus pen on public sale. Administrator Password Change Check this item when you change the login password of the Not Checked administration tool. Current Password Specify the current password in ASCII code characters within Blank 1 to 32 characters.
28 [Manage Device] Menu Setting Items
Item Description Default Value New Password Specify a new password with ASCII code characters within 1 Blank to 32 characters. Retype Password For the confirmation, input the same character string as [New Blank Password].
Note If you change [Language], Authentication Adapter will be restarted after the change is applied.
Network Settings
Item Description Default Value IP Address Specify the IP address of Authentication Adapter in 192.168.0.1 the range of 0.0.0.1 to 255.255.255.254. Subnet Mask Specify the subnet mask of Authentication Adapter in 255.255.255.0 the range of 0.0.0.1 to 255.255.255.254. Default Gateway Specify the default gateway in the range of 0.0.0.1 to 192.168.0.254 255.255.255.254. MAC Address The MAC address of Authentication Adapter is - displayed (this item cannot be changed).
Note If you changed the items of [Network Settings], Authentication Adapter reboots after the changes are applied. We assume that Authentication Adapter is used on a local area network. Avoid incorporating global IP addresses into the system, since it can cause security risks.
29 Administration Tool and Smart Card Settings
Device Information
Note Device information cannot be changed.
Item Description Software Version The versions of the software, system, and firmware of Authentication Adapter are displayed. OS Version Firmware Version Current Time The current time that is set for Authentication Adapter is displayed.
Error History The error history is displayed. For details, refer to "Checking Error Message" (P.46).
[Print Service Settings] Menu Setting Items
Private Charge Print Settings
Item Description Default Value Printer IP Address or Host Specify the IP address or host name of the printer to Blank Name connect to.
30 [Batch Settings] Menu Setting Items
DNS Server Settings
Item Description Default Value Use DNS Server Specify whether to use a DNS server. Without Check If you specify the print server by a host name, check this item. Primary DNS Server IP Address When you use a DNS server, specify the IP address of Blank the DNS server (primary). Specify in the range from 0.0.0.1 to 255.255.255.254. Secondary DNS Server IP When you use a DNS server, specify the IP address of Blank Address the DNS server (secondary). Specify in the range from 0.0.0.1 to 255.255.255.254. DNS Timeout When you use a DNS server, specify the timeout period 5 seconds for answering an inquiry against the DNS server. Specify in the range from 1 to 60 seconds.
[Batch Settings] Menu Setting Items
Cloning
Item Description Upload Settings File
31 Administration Tool and Smart Card Settings
Item Description Select File Click [Browse], and then specify the setting file to upload. The available file format is ".bin". Browse If you click this item, the file selection dialog box is displayed. Select a settings file to upload. Upload Settings File If you click this item, the file specified in [Select File] is uploaded to Authentication Adapter. Download Settings File Export File If you click this item, the setting information in Authentication Adapter is downloaded.
Initialization
Item Description Initialize Resets all the settings to the factory default.
Configure Settings for Smart Cards to Use
The printer's CentreWare Internet Services is used to set the types of smart cardss to use and the way how the smart cards are read. The settings can also be encrypted. Important When the operation mode of your IC card reader is set to "OK5127CK KBW", setting with CentreWare Internet Services is not needed. Contact our Customer Support Center. Reference For more information on how to configure smart card settings, refer to the documentation provided with the IC card reader.
1 Start your web browser.
2 In the web browser's address bar, enter the IP address of the printer the system is connecting to. CentreWare Internet Services starts.
3 Click the [Properties] tab. If authentication is required, enter the machine administrator ID and password, and then click [OK].
32 Configure Settings for Smart Cards to Use
4 Follow the steps below.
1) Click [Security] > [Plug-in / Custom Services Settings] > [List of Embedded Plug-ins].
2) In [Plug-in Name], select the plug-in for the IC card reader B.
3) Click [Settings]. The setting screen for the IC card reader appear.
5 Follow the steps below.
1) Select smart cards to use. You can also set the way how the smart cards are read by clicking [Edit].
2) Click [Apply].
33 Administration Tool and Smart Card Settings
IC cards that can be selected are:
Item Description Default Value Fuji Xerox IC Card (Type A) To set so that the reader accepts this card type, check Not checked the box. If you click [Edit], "Fuji Xerox IC Card (TypeA) Screen" (P.36) is displayed.
Fuji Xerox IC Card (FeliCa®) To set so that the reader accepts this card type, check Not checked the box. If you click [Edit], "Fuji Xerox IC Card (FeliCa) Screen" (P.36) is displayed.
MIFARE® Check this item when you want this card to be the Not checked reading target, and then select the method to decide the user ID. Select UID / Area Specify the reading area, and then decide the User ID. If you click [Edit], "Select MIFARE® UID / Area Screen" (P.37) is displayed. [Customize UID (4 Bytes)] By rearranging a 4-byte UID, the user ID is created. If UID consists of 7 bytes, 4 bytes from the beginning is the target of customizing. If you click [Edit], "Customize MIFARE® UID (4 Bytes) Screen" (P.38) is displayed.
LEGIC® advant-MV To set so that the reader accepts this card type, check Not checked the box. Note If you use the LEGIC advant-MP card, select [MIFARE®] without selecting this item. In this case, only the UID is the reading target. You cannot specify the area.
HID® Prox If you want this card to be the reading target, check Not checked this item, and then select how to decide the user ID from the following methods. [Use Entire UID as User ID] The whole read UID (hexadecimal number) is the user ID. [Create User ID Using Specified Format] If you selected this item, select the format of a card also. According to each format, the UID is created from the read data.
[H10301 (26bit)] If you click [Edit], "Customize HID® Prox H10301 (26 Bits) ID Screen" (P.38) is displayed.
[H10302/H10304 (37bit)] If you click [Edit] of [H10302], "Customize HID® Prox H10302 (37 Bits) ID Screen" (P.39) is displayed. If you click [Edit] of [H10304], "Customize HID® Prox H10304 (37 Bits) ID Screen" (P.39) is displayed.
[Corporate1000 (35bit)] If you click [Edit], "Customize HID® Prox Corporate1000 (35 Bits) ID Screen" (P.40) is displayed.
34 Configure Settings for Smart Cards to Use
Item Description Default Value
HID® iCLASS® If you want this card to be the reading target, check Not checked this item, and then select how to decide the user ID from the following methods. [Use Entire UID as User ID] The whole read UID (hexadecimal number) is the user ID. [Use PACS as User ID] The whole read PACS (hexadecimal number) is the user ID.
HID® Indala To set so that the reader accepts this card type, check Not checked the box. EM Prox If you want this card to be the reading target, check Not checked this item, and then select how to decide the user ID from the following methods. [Use Entire UID as User ID] The whole read UID (hexadecimal number) is the user ID. [Create User ID Using Specified Format] If you selected this item, select the format of a card also. According to each format, the UID is created from the read data. If you click [Edit], "Customize EM Prox ID Screen" (P.40) is displayed. HITAG2 To set so that the reader accepts this card type, check Not checked the box. FeliCa Custom 1- 4 If you want this card to be the reading target, check Not checked this item, and then select how to decide the user ID from the following methods. [Use FeliCa Lite] If you click [Edit], "FeliCa Custom {1 - 4} - FeliCa Lite Screen" (P.41) is displayed. [Use SSFC Format] If you click [Edit], "FeliCa Custom {1 - 4}- SSFC Format Screen" (P.42) is displayed. [Use FeliCa Customized Card] If you click [Edit], "FeliCa Custom {1 - 4} - FeliCa Customized Card Screen" (P.43) is displayed. Note The FeliCa custom recognizes smart cards in the priority order from 1 to 4. If you set to read the other areas of a single card with multiple FeliCa customs, configure the setting that you want to give the priority for FeliCa custom 1.
35 Administration Tool and Smart Card Settings
Fuji Xerox IC Card (TypeA) Screen
Item Description Default Value Identification Number Specify whether to recognize the use of Fuji Xerox IC Not Set Card (TypeA) by the identification number. Select either of [Not Set] or [Set to]. Enter Number If you selected [Set to] in [Identification Number], 0 input the identification number of Fuji Xerox IC Card (TypeA) in the range from 0 to 99999999.
Fuji Xerox IC Card (FeliCa) Screen
Item Description Default Value Identification Number Specify whether to recognize the use of Fuji Xerox IC Not Set Card (FeliCa) by the identification number. Select either of [Not Set] or [Set to]. Enter Number If you selected [Set to] in [Identification Number], 0 input the identification number of uji Xerox IC Card (FeliCa) in the range from 0 to 99999999.
36 Configure Settings for Smart Cards to Use
Select MIFARE® UID / Area Screen
In the data area of the MIFARE card, set the block to read as a user ID. Three blocks can be set at the maximum. If multiple blocks are set, the user ID is a value of all the blocks combined from the beginning. Up to 32 characters can be set.
Item Description Default Value User ID Block 1 to 3 Select Area Select the reading area of the user ID block from Block 1 [Off], [Use UID (4 Byte Only) ], [Use UID (4 or 7 Use UID (4 or 7 Byte)], or [Specify Area]. Byte) If you selected [Specify Area], specify each item Blocks 2 to 3 of [Sector] to [Authentication Key]. Off Sector Specify the sector number of the reading area in 0 the range from 0 to 39. Block Specify the block number of the reading area. If 0 [Sector] is 0 to 31, you can select 0 to 2 for this item, or for 32 to 39, you can select 0 to 14. Starting Address Specify the starting address in the range from 0 0 to 15. Ending Address Specify the ending address in the range from 0 0 to 15. Select Key Select the A key or B key as the authentication Authenticate by key used in the user ID block. Key A Authentication Key Specify the authentication key used for the user Blank ID block in 12-digit hexadecimal number.
37 Administration Tool and Smart Card Settings
Customize MIFARE® UID (4 Bytes) Screen
Item Description Default Value Pattern 1 to Pattern 9 Specify the creating pattern for creating the user ID Pattern 1 with the read UID when using the MIFARE card. Sample (UID is "A1B2C3D4") A sample is displayed according to the selected - pattern in the case of that the UID is "A1B2C3D4" for example.
Customize HID® Prox H10301 (26 Bits) ID Screen
Item Description Default Value H10301 Format Structure The configuration of the H10301 format structure is - displayed. Pattern 1 to Pattern 5 Set the creating pattern of a user ID. Pattern 1
38 Configure Settings for Smart Cards to Use
Customize HID® Prox H10302 (37 Bits) ID Screen
Item Description Default Value H10302 Format Structure The configuration of the H10302 format structure is - displayed. Pattern 1 to Pattern 5 Set the creating pattern of a user ID. Pattern 1
Customize HID® Prox H10304 (37 Bits) ID Screen
Item Description Default Value H10304 Format Structure The configuration of the H10304 format structure is - displayed. Pattern 1 to Pattern 5 Set the creating pattern of a user ID. Pattern 1
39 Administration Tool and Smart Card Settings
Customize HID® Prox Corporate1000 (35 Bits) ID Screen
Item Description Default Value Corporate1000 Format The configuration of the Corporate1000 format - Structure structure is displayed. Pattern 1 to Pattern 5 Set the creating pattern of a user ID. Pattern 5
Customize EM Prox ID Screen
Item Description Default Value EM Prox Format Structure The configuration of the EM Prox format structure is - displayed. Pattern 1 to Pattern 9 Set the creating pattern of a user ID. Pattern 1
40 Configure Settings for Smart Cards to Use
FeliCa Custom {1 - 4} - FeliCa Lite Screen
In the data area of the FeliCa Lite card, set the block to read as a user ID. Three blocks can be set at the maximum. If multiple blocks are set, the user ID is a value of all the blocks combined from the beginning. Up to 32 characters can be set.
Item Description Default Value FeliCa® Lite Card Settings (Radio Buttons) Select the authentication method when using the No FeliCa Lite card form the following. Authentication No Authentication One-way Authentication Two-way Authentication (Radio Buttons) If you selected [One-way Authentication] or [Two-way Use Custom Card Authentication], select which card key to use from the Key (Shared with followings. All Cards) Use Custom Card Key (Shared with All Cards) Use Custom Master Key (Text Box) If you selected [Two-way Authentication], specify 0000000000000 Same Custom Card Key or Custom Master Key. 0000000000000 Specify Custom Master Key by a 48-digit hexadecimal 0000000000000 number (the number of digit is fixed), then Custom 000000000 Card Key by a 32-digit hexadecimal number (the number of digit is fixed). User ID Block 1 to 3 Select Area Select the reading area of the user ID block from [Off], Off [Use IDm], or [Specify Area]. If you select [Use IDm], read IDm from the card and set it as User ID. If you selected [Specify Area], specify [Starting Address] and [Ending Address]. Starting Address Specify the starting address in the range from 0 to 0 223. Ending Address Specify the ending address in the range from 0 to 223. 0
41 Administration Tool and Smart Card Settings
FeliCa Custom {1 - 4}- SSFC Format Screen
Item Description Default Value FeliCa® Customized Card Settings System Code Specify the system code by a 4-digit hexadecimal 0000 number. Note "81D0", which is the system code for Fuji Xerox IC Card (FeliCa®), cannot be set. "FFFF" cannot be specified for SSFC® format card. To use "FFFF", you need to specify it in "FeliCa Custom {1 - 4} - FeliCa Customized Card Screen" (P.43). SSFC® Format Card Settings CL Code (Company Specify the company identification number by 10-digit 0000000000 Identification Code) ASCII code characters (the number of digits is fixed). (Radio Buttons) Specify which key to use when the authentication. Authenticate by If you selected [Authenticate by Staff ID, Company Staff ID only Code & Issue Count], specify [Linkage Order] also.
Linkage Order Select the priority order to be applied when connecting Staff ID: [Staff ID], [Company Code], and [Issue Count]. For 1 [Staff ID], select one from [1] to [3]. For [Company Company Code Code] and [Issue Count], select one from [1] to [3] and and Issue [Off]. Count Off Note The item for which you selected [Off] is not used for the ID.
42 Configure Settings for Smart Cards to Use
FeliCa Custom {1 - 4} - FeliCa Customized Card Screen
In the data area of the FeliCa card, set the block to read as a user ID. Three blocks can be set at the maximum. If multiple blocks are set, the user ID is a value of all the blocks combined from the beginning. Up to 32 characters can be set.
Item Description Default Value FeliCa® Customized Card Settings System Code Specify the system code by a 4-digit hexadecimal 0000 number. Note "81D0", which is the system code for Fuji Xerox IC Card (FeliCa®), cannot be set. If you specify "FFFF", the following values are set: User ID Block 1: "Use IDm" User ID Block 2 to 3: "Off" User ID Block 1 to 3 Select Area Select the reading area of the user ID block from [Off], Off [Use IDm], or [Specify Area]. If you selected [Specify Area], specify [Starting Address] and [Ending Address]. Service Code Specify the service code by a 4-digit hexadecimal 0000 characters. Starting Address Specify the starting address in the range from 0 to 0 4095. Ending Address Specify the ending address in the range from 0 to 0 4095.
43 Administration Tool and Smart Card Settings
Encryption Settings
Item Description Encrypt Encrypts the smart card settings. Important Once you encrypt the smart card settings, they can no longer be changed. Decrypt Decrypts the smart card settings. Important Once you decrypt the smart card settings, the settings are restored to default.
44 Checking LED Light 5 Troubleshooting
This section describes remedies for any trouble occurs during using Authentication Adapter. If the error is not resolved even after following the above procedure, contact our Customer Support Center.
Checking LED Light
The status of Authentication Adapter can be checked by blinking or lighting of the LED.
Status Indicator (Green LED)
Error Indicator (Orange LED)
Authentication Adapter
LED LED Pattern Status
Status Indicator L-G1lit off Not booted (Green LED) Not Available
L-G2 lit Proper Status Standby
L-G3 blinking Booting, Processing, Communicating with Authentication Server, or Administrator is operating
L-G4 irregular blinking (blinking for 3 When booting with the IP seconds, and then lit off for 0.5 address reset (booting with the slide switch turned on)
45 Troubleshooting
LED LED Pattern Status
Error Indicator L-O1lit off Proper (Orange LED)
L-O2lit Error This error can be recovered by fixing the setting or environment.
L-O3 blinking Error This error is difficult to be recovered, such as the machine breakdown.
L-O4 lit for 0.7 second and then lit Warning Failed to read card
L-O5 lit for 3 second and then Warning Failed to authenticate Failed to communicate with server Failed to print because of no job, device in busy, usage is limited, or exceeded the upper limit Other print error
Checking Error Message
When an error or warning occurs, an error message and code are displayed on the touch panel. Note No error code may be displayed for some error messages.
[Error Screen] xxxxxxxxxxxxxxxxxx xxxxxx (123-456) Error Code
If the error message is displayed, deal with the error by referring to "Error Code/Message and Remedy" (P.48).
Checking Error History
You can check the error history by accessing the administration tool of Authentication Adapter by the PC.
46 Checking Error History
1 Connect a maintenance PC to Authentication Adapter, and then log in to the administration tool. Reference "Logging in to Administration Tool" (P.15)
2 Click [Manage Device] > [Error History] on the menu. The [Error History] Screen is displayed.
3 Check the date, time, and error code, and then refer to "Error Code/Message and Remedy" (P.48) and deal with the error.
47 Troubleshooting
Error Code/Message and Remedy
Follow the remedy on the following table if the error message is displayed on the touch panel or if the error code is displayed on the [Error History] screen of the administration tool. Note You can check error codes on the [Error History] screen of the administration tool, even if they do not appear on the touch panel.
Error Code Message on Touch Panel Cause and Remedy 080 - 101 [Error Screen] [Cause] Fault/Error There is something abnormal with a SD card. Contact the Administrator. [Remedy] {Error Code} Replace the abnormal part of the device. Contact our Customer Support Center. 080 - 103 [Error Screen] [Cause] Fault/Error There is something abnormal with a SD card. Contact the Administrator. [Remedy] {Error Code} Initialize in the [Initialization] screen in [Batch Settings]. 080 - 104 [Warning Screen] [Cause] Printer communication error. LAN is abnormal. LAN connection may be lost, or Check printer settings and status. the printer may not operate. [Remedy] Disconnect the LAN cable, and then connect again. Check whether the network environment is working properly. Replace the abnormal part of the device. 080 - 105 [Warning Screen] [Cause] Printer communication error. The printer IP address or host name has not been Check printer settings and status. set. [Remedy] Use the administration tool to check the settings for [Private Charge Print Settings]. Initialize in the [Initialization] screen in [Batch Settings]. 100 - 100 [Error Screen] [Cause] Fault/Error Writing on a SD card failed. Or, the upper limit of Contact the Administrator. the capacity of the SD card is exceeded. {Error Code} [Remedy] Contact our Customer Support Center. 120 - 001 -[Cause] | The settings cannot be read properly. 120 - 010 [Remedy] Turn off Authentication Adapter, and then reboot. Initialize in the [Initialization] screen in [Batch Settings]. 120 - 102 - [Cause] The boot is failed. [Remedy] Turn off Authentication Adapter, and then reboot.
48 Error Code/Message and Remedy
Error Code Message on Touch Panel Cause and Remedy 120 - 103 - [Cause] The initialization failed. [Remedy] Turn off Authentication Adapter, and then reboot. Initialize in the [Initialization] screen in [Batch Settings]. 120 - 105 - [Cause] The setting of encryption failed. [Remedy] Turn off Authentication Adapter, and then reboot. 120 - 106 - [Cause] Disabling the encryption failed. [Remedy] Turn off Authentication Adapter, and then reboot. 120 - 107 -[Cause] | There is something abnormal with the settings 120 - 205 file. [Remedy] The specified settings file cannot be used. Create the settings file again. Initialize in the [Initialization] screen in [Batch Settings]. 120 - 208 - [Cause] There is something abnormal with the administration tool. [Remedy] Turn off Authentication Adapter, and then reboot. Initialize in the [Initialization] screen in [Batch Settings]. 551 - 317 [Warning Screen] [Cause] Printer communication error. LAN is abnormal. LAN connection may be lost. Check printer settings and status. [Remedy] Disconnect the LAN cable, and then connect again. Check whether the network environment is working properly. Replace the abnormal part of the device. 562 - 103 [Error Screen] [Cause] Do not use the adapter's internal USB devices are being connected to USB ports USB port. inside Authentication Adapter. {Error Code} [Remedy] Contact our Customer Support Center. 900 - 005 Fault/Error [Cause] Contact the Administrator. A timeout occurs. {Error Code} [Remedy] Check the communication environment of Authentication Adapter and printer, and turn off Authentication Adapter and then turn it on again.
49 Troubleshooting
Error Code Message on Touch Panel Cause and Remedy 900 - 006 Fault/Error [Cause] Contact the Administrator. A timeout occurs. {Error Code} [Remedy] Check the communication environment of Authentication Adapter and printer, and turn off Authentication Adapter and then turn it on again. 900 - 201 Login Error [Cause] User information may not be In an environment that uses local or remote registered or may be discarded. (external) authentication, authentication with {Error Code} user ID and password has failed. [Remedy] Check whether the entered user ID and password are correct. Check whether the user attempting to log in to is registered with the printer unit or the remote authentication server. If your environment uses remote (external) authentication, check whether connection between Authentication Adapter and the remote authentication server is working. 900 - 203 Login Error [Cause] Unable to log in as that user. In an environment that uses authentication with {Error Code} user ID and password, a user attempted to login with an administrator ID. [Remedy] No general user can login with an administrator ID. Use an appropriate user ID to login. 900 - 204 Login Error [Cause] ID or password is incorrect. Authentication to the printer at installation {Error Code} failed. [Remedy] Enter the ID and password that are used to log in to the printer's CentreWare Internet Services. 900 - 301 Unable to run. [Cause] Check job status. A temporary error occurs or the logged-in user does not have the rights to perform the action attempted. [Remedy] Retry the operation. If the error persists, restart the printer. Check the operation rights of the logged-in user. 900 - 302 Unable to run. [Cause] Check login status. The logged-in user does not have the rights to perform the action attempted. [Remedy] Check the operation rights of the logged-in user. 900 - 303 Unable to run. [Cause] Check job status. The target job does not exist. [Remedy] Select jobs in the job list, and then retry the operation.
50 Problem Solving
Error Code Message on Touch Panel Cause and Remedy 900 - 304 Unable to run. [Cause] Check login status. The user ID for the specified job does not math that of the logged-in user. [Remedy] Check the status of the logged-in user. 900 - 305 Unable to run. [Cause] Check job status. The target job does not exist. [Remedy] Select jobs in the job list, and then retry the operation. 900 - 306 Unable to run. [Cause] Check job status. The jot the user attempted to delete does not exist. [Remedy] Refresh the job list, and then retry the operation. 900 - 307 Unable to run. [Cause] Check login status. The user does not have the rights to delete the selected jobs. [Remedy] Check the status or operation rights of the logged-in user. 900 - 308 Unable to run. [Cause] Check printer status. The jot the user attempted to delete is being used. Or, the printer control panel is being operated. [Remedy] Refresh the job list, and then retry the operation. Halt the operation of the printer control panel and restore the Ready Screen.
Problem Solving
This section describes troubles that may occur with the device and their solutions.
Authentication Adapter does not boot
When the touch panel is lit off Check that the AC adapter is connected to the outlet properly. If the green LED is blinking, the device is booting. It takes about 4 minutes until it starts up completely.
When the green LED is blinking slowly If the green LED is lit off for 0.5 seconds after the LED blinks for 3 seconds continuously, the device is booting with the IP address reset to the default setting temporarily. In this case, with the slide switch off, reboot the device.
51 Troubleshooting
The touch panel does not display anything even though the power is on [LCD Brightness] of the screen may be set to the lowest level(1). Boot the administration tool, and then enlarge [LCD Brightness] in the [Device Settings] screen in [Manage Device].
A smart card cannot be read, or the authentication fails Make sure to keep conductor such as metal or other card readers 10 centimeters or more away (recommended) from the card reader. Yet the smart card cannot be read, check other smart card can be authenticated. If authentication still fails, it is likely the settings for the smart card are incorrect. Use CentreWare Internet Services to access the IC card reader, and check the settings. Reference "Configure Settings for Smart Cards to Use" (P.32)
The setting screen of the administration tool is not displayed Check the IC address of the PC and the IP address of the PC is on the same local network (the default value is 192.168.0.1). And also, check the proxy server is set to be disabled in the Internet options of the PC. If the error is not resolved even after following the above procedure, operate with the following procedures again. If the Link method of the network adapter of the PC is set to auto negotiation, fix it to 100 Mbps or 10 Mbps. Connect the PC to Authentication Adapter via a network HUB.
[Log In with Keyboard] is not displayed on the login screen
Check whether "No Authentication" is not selected as the printer's authentication mode. Use CentreWare Internet Services to check that the status of Authentication Adapter Plugin is [Activated].
"Printer communication error. Check printer settings and status." is displayed on the touch panel
Check that the printer power is turned on. Use the administration tool to check that the IP addresses of both Authentication Adapter and the printer to connect to are set correctly. Check the IP address of the printer unit. Check that the printer's SSL/TLS setting is enabled. Check the network status. Use CentreWare Internet Services to check that the status of Authentication Adapter Plugin is [Activated].
"Maintenance Mode" is displayed on the touch panel Turn off Authentication Adapter, flip the slide switch located on the side of the unit to the AC Adapter position, and then turn it on again.
52 Problem Solving
"Enter printer Administrator ID and password." is displayed on the touch panel Enter the printer machine administrator ID and password. If you are sure that the entered ID and password are correct and the message persists, check that the printer clock is correctly set.
The language of the touch panel display is different from that set in the administration tool Unplug the power cable from Authentication Adapter, plug it again, and then turn on Authentication Adapter.
Print jobs you have stored are not displayed Press [Update] on the touch panel, or log out from Authentication Adapter and login again.
53 Authentication Adapter with Touch Panel Instruction Manual Author Fuji Xerox Co., Ltd. November 2018 (Edition 1) Publisher Fuji Xerox Co., Ltd. (No. ME8881E2-1)