VIRGINIA BOARD OF WORKFORCE DEVELOPMENT 2019 – 2020 Annual Report

December 2020 TABLE OF CONTENTS

1. Chairman’s Message ______3 2. About the Virginia Board of Workforce Development a. Vision ______4 b. Mission and Purpose ______4 c. Building a Workforce System that Works for Virginia ______5 d. Governance ______5 3. Board Roster ______6 4. Board’s Strategic Priorities ______8 5. Key Board Actions and Determinations 1. WIOA Combined State Plan ______9 2. Equity ______10 3. Training Requirements and Costs of Operations ______11 4. American Job Center Certifications ______11 5. Board Committee Structure ______11 6. Board Staffing Structure and Membership ______12 7. Board Budget Evaluation 2019 ______12 8. Virginia Career Works Common Access Portal ______14

Virginia Board of Workforce Development 2 CHAIRMAN’S MESSAGE

On behalf of the Virginia Board of Workforce Development (VBWD), we are pleased to present the 2019 Annual Report of the Virginia Board of Workforce Development. This report provides an overview of the Board’s activities during what has been an eventful year of changes. A sincere thank you goes out to the Board staff for their hard work on this document. Our goal here in the Commonwealth is clear – to create the best workforce system in the nation. To reach this goal, we must: . Align the Commonwealth’s workforce system with economic development strategies . Ensure training programs are demand driven . Provide Virginians with educational pathways that lead to economic independence and prosperity Nathaniel X. Marshall . Create a best-in-class delivery system for workforce services Chairman that is accessible and effective for job seekers and employers Sr. Human Resource alike. Specialist The Board has embraced new responsibilities to work in coordination BWX Technologies, Inc. with the Virginia Employment Commission to ensure that the workforce system has access to actionable labor market intelligence and the decision-making tools to guide smarter investments and inform job seekers of high-value employment opportunities. We welcome future collaboration with other system stakeholders, such as the Board of Education and the Virginia Economic Development Partnership. We would like to recognize the hard work of the workforce system partners as we continue our efforts to build a world-class workforce development system for Virginia. As stewards of taxpayer dollars, we must ensure that every investment in workforce development drives high-impact outcomes. We must acknowledge the devastating effects of the pandemic and support the Governor’s plan for recovery. We look forward to your continued partnership and support, as we build a better future for Virginia’s businesses and workers.

Lane Hopkins Vice Chair Sincerely, Chief Talent Officer Harris Williams & Co

Nathaniel X. Marshall – Chair Lane Hopkins - Vice Chair

Annual Report 2019 - 2020 3 ABOUT THE VIRGINIA BOARD OF WORKFORCE DEVELOPMENT

Vision The Board envisions a Virginia where every business has access to a qualified, job-ready workforce and every Virginian has the skills needed to connect with meaningful employment and advance in a career.

Mission and Purpose The Virginia Board of Workforce Development is business-led board that acts as the principal advisor to the Governor and legislature to provide strategic leadership, direction, and oversight to the workforce development system and create a strong workforce aligned with employer needs.

Virginia Board of Workforce Development 4 ABOUT THE VIRGINIA BOARD OF WORKFORCE DEVELOPMENT

Building a Workforce System that Works forVirginia

In 2019, the Board completed its strategic plan, one that provided a framework to accelerate the transformation of the workforce system in Virginia, prepare people for work, and help Virginia businesses fill openings. This transformation required the hard work of dedicated professionals, system wide process improvements, and cross agency system enhancements The Board, through the execution of its Strategic Plan and through its guidance in the implementation of the state’s combined plan for workforce development, helped build the strong workforce needed to support Virginia’s growing economy. This plan is built on four pillars.

One Future - The Board has embraced the concept that every workforce development stakeholder in 1 Virginia must commit to building a single vision and future for our workforce system. The Board will be a stimulant for change, by highlighting performance expectations, identifying and promoting best practices, and reducing barriers to success for customers. Most importantly, the Board will assist the Governor in articulating and sustaining a common vision for building Virginia’s workforce today and in the future.

Two Customers - The Board endorses a dual-customer system that recognizes and meets the needs of 2 businesses and job seekers. For the system to be successful, partners must know and understand the ever- changing needs of Virginia business and support workers by delivering quality workforce development services that promote self-sufficiency and success.

Three Partners - Virginia economic success relies on a strong partnership between workforce development 3 agencies, economic development ventures, and targeted industry sectors. The Board is committed to convening system stakeholders across these functional roles, including the Virginia Economic Development Partnership, GO Virginia, the State Board of Education, and the State Council for Higher Education in Virginia, to improve the alignment of resources and drive high-impact outcomes for the Commonwealth.

Four Objectives – The Board’s four standing committees are designed to move the system toward 4 accomplishing four overarching objectives: Identifying current and future workforce needs, advocating for programs that match trained workers with available and emerging jobs, administering a system that is customer-focused, easy to access, effective and simple to understand, and improving overall alignment and performance. Governance

The Board is appointed by the Governor and includes a diverse representation of members from across the Commonwealth. The majority of the Board is comprised of private sector business leaders from a wide variety of industries. Also included are state and local elected officials, cabinet-level officials from various agencies that deliver and direct workforce services and programs, and representatives of the workforce itself, including labor organizations and community-based organizations that serve populations with barriers to employment. Annual Report 2019 - 2020 5 BOARD ROSTER

Daniel Gomez Raheel Sheikh BUSINESS Chief Strategy Officer, President, MEMBERS Capitol Bridge Manassas Auto and Tire

Lane Hopkins, VICE CHAIR John David Smith, Jr. Nathaniel X. Marshall - CHAIRMAN Chief Talent Officer, Owner, Sr. Human Resource Specialist, Harris Williams & Co Water Street Kitchen, Village Square BWX Technologies Restaurant & V2 Bar D. Michael Hymes Hobart “Hobey” Bauhan President, Travis Staton President, HY Performance Management President and CEO, Virginia Poultry Federation United Way of Southwest Virginia Melissa McDevitt-Juilianti Xavier Beale VP, Diversity and Inclusion, Zuzana Steen Vice President of Trades, Capital One Director, Academic and Community Newport News Shipbuilding Relations Site Leadership Team Jim Monroe Member, Julie Brown Global VP of Customer Success, Micron Technology, Virginia, Inc. Owner, Cisco AppDynamics 2 Witches Winery & Brewing Co. Brett Vassey Joan Peterson President & CEO, Lynne Bushey Executive Director, Virginia Manufacturers Association Senior Vice President, Business Unit Literacy for Life Leader, Brian T. Warner CGI Carrie Roth Rolls-Royce Head of the President and CEO, Commonwealth Center for Advanced Eric Caldwell Virginia Bio-Technology Park & Manufacturing, President, Activation Capital Rolls-Royce North America G.J. Hopkins, Inc. Becky Sawyer Barry DuVal Senior Vice President and Chief LABOR MEMBERS President, Human Resources Officer, The Virginia Chamber of Commerce Sentara Healthcare Tommy Bell Patricia Funegra Anne Holly Schlussler Business Manager, Founder and CEO, Founding Partner, Iron Workers Local Union 79 La Cocina VA Clarity Technology Partners Doris Crouse-Mays President, Virginia AFL-CIO

Virginia Board of Workforce Development 6 BOARD ROSTER

The Honorable Kathleen J. Murphy STATE AND LOCAL Delegate, 34th District STAFF ELECTED OFFICIALS House of Delegates Jane Dittmar The Honorable Kathy Tran Executive Director, Deputy Chief The Honorable George Barker Delegate, 42nd District Advisor for Workforce Development, Senator, 39th District Virginia House of Delegates Office of the Governor The Honorable George Taratsas The Honorable James “Jimmy” Secretary of Public Safety and VBWD Staff Lead Gray Homeland Security Director of WIOA Title 1 Administration Councilman, and Compliance City of Hampton The Honorable Secretary of Education Dale Batten The Honorable Ann Mallek Deputy Commissioner, White Hall Supervisor, Division of Rehabilitative Services Albemarle County DESIGNEES Jason Brown Deputy Commissioner, GOVERNOR’S Fran Bradford Virginia Employment Commission CABINET MEMBERS Designee to Secretary Atif Qarni, Deputy Secretary of Education, Pam Cato Office of the Governor Director of Vocational Rehabilitation & The Honorable Brian Ball Workforce Services, Secretary of Commerce and Trade Jae K Davenport Virginia Department for the Blind & Designee to Secretary Brian Moran, Vision Impaired The Honorable Dr. Daniel Carey Deputy Secretary of Public Safety & Secretary of Health and Human Homeland Security, Yolanda Crewe Resources Office of the Governor Director, WIOA Title I Program Services, The Honorable Dr. Dan Lufkin Virginia Community College System Secretary of Veterans and Defense Designee to Chancellor Glenn DuBois, Affairs President, Julie Jacobs Paul D. Camp Community College Workforce Services Manager, Virginia Department of Social Services EX-OFFICIO Keith R. Martin Designee to Barry DuVal, Martina Murray DESIGNEE Executive Vice President, Public Policy Director, Education Programs, & Government Relations, General Department of Veterans Services Counsel, Executive Director, The Honorable Dr. Megan Healy Virginia Chamber Foundation Chief Workforce Development Advisor Maria Onsel Administrative Assistant, Duke Storen Virginia Community College System Virginia Diamond Designee to Secretary Dan Carey, Special Counsel Commissioner, Jeffrey Ryan Virginia Department of Social Services Mark Dreyfus Deputy Commissioner, Virginia Employment Commission President, Jonathan G. Ward ECPI University Designee to Secretary Carlos Hopkins, Heidi Silver-Pacuilla Assistant Secretary of Veterans & The Honorable Jeremy McPike Adult Education Coordinator, Defense Affairs, Virginia Department of Education Senator, 29th District Office of the Governor Senate of Virginia Robert M. Walker, Jr. Chief, Veteran Services, Workforce Services Division, Virginia Employment Commission

Annual Report 2019 - 2020 7 BOARD’S STRATEGIC PRIORITIES

To improve system alignment and improve transparency, the Board endorses the following common performance measures. Clarity of purpose around these goals will be critical in driving strategic investments and demonstrating the system’s impact.

Prepare and Place Virginians in In-Demand Jobs: 1 Track system resources and employment outcomes that support Virginia’s economic development priorities.

Deliver Value-Added Services to Our Business Customer: 2 Collaborate with business customers to address skills shortages in priority industries and in-demand occupations and measure the activities and results.

Improve the Quality of the Labor Force: 3 Invest in credential attainment, work-based learning, on-the-job training, and apprenticeship to improve career prospects for served Virginians and support employers’ success.

Improve Wage Quality: 4 Achieve family-sustaining, career-oriented wages for all Virginians.

Ensure a Positive Return on Investment (ROI): 5 Develop a reliable and replicable way to measure ROI for system customers and taxpayers across programs.

Virginia Board of Workforce Development 8 KEY BOARD ACTIONS AND DETERMINATIONS

1. Workforce Innovation and Opportunity Act Combined State Plan

The Board approved the 2020-2024 Virginia Combined State Plan in March 2020. This federally required Plan establishes the Commonwealth’s workforce goals for the next four years and the strategies to implement these goals. A cross-agency staff committee started work on the Plan in September 2019 and updated the Board on their progress in December 2019. After a public comment period, the Plan was approved by the Board. The Plan is currently in the federal approval process. The cross-agency staff committee will continue to implement the Plan while waiting for federal approval.

Annual Report 2019 - 2020 9 KEY BOARD ACTIONS AND DETERMINATIONS

2. Equity

The Governor asked the Board to view their work through the lens of equity. Therefore, the Board dedicated time this program year engaging in policy research focusing on improving economic equity across the Commonwealth. Members of the Board spent time analyzing data, examining assumptions, and discussing information so they could provide leadership and recommend a goal to be achieved in relation to improving economic equity in the Commonwealth over the next four years. Their research-based work addressed the following questions:

. How to measure progress in improving economic equity? . What metrics/data would be required? . What are possible proxies for equity? . How do we know we are being effective? . What constitute the best definitions of equity?

Their work plan included the examination of several Virginia-based metrics including: . Numerous population metrics . Household income trend data . WIOA Title I Adult Participants Served – Wage Comparison by Race and Gender . Participant barrier trends (e.g., disabilities, school level, English proficiency, low income, Ex- Offender status, and so forth) . Statewide expenditures on training and related supportive services . Labor force participation rate changes over time

The Access and Equity Committee defined equity as “An awareness of opportunities and access to training and resources to achieve employment goals, regardless of barriers.” The Committee reviewed data analyses conducted by the Virginia Employment Commission to better understand how gender and race affects outcomes for Virginians. Factors that also greater impact outcomes for Virginians include access to transportation, access to technology, and geography (urban, suburban, and rural living).

Board members have additional research to perform on this issue, and they remain committed to recommending an achievable goal to help improve economic equity in the Commonwealth. In the coming months, the Board will continue to engage in this type of policy research to improve their decision making and sharpen their agenda as they focus on methods and policies to increase the effectiveness and utilization workforce development funding.

Virginia Board of Workforce Development 10 KEY BOARD ACTIONS AND DETERMINATIONS

3. Training Requirements and Costs of Operations

Other research conducted this past year included a project that examined a variety of elements related to The Code of Virginia, Chapter 4.2, Section 2.2-2472.2 that establishes the following requirements: “A. Each local workforce development board shall allocate a minimum of 40 percent of WIOA Adult and Dislocated Worker funds to training services as defined under § 134(c)(3)(D) of the WIOA that lead to recognize postsecondary education and workforce credentials aligned with in-demand industry sectors or occupations in the local area or region.” Various data elements were examined from PY13 to PY17 including: . Statewide expenditures on Personnel, Operations, Training, and Supportive Services . Statewide WIOA Title I Enrollment . WIOA Title I Adult & DW Local Formula Funding Availability The outcome of the research supported the law currently in place in Virginia relative to minimum expenditure training requirements.

4. American Job Center Certifications

The Operations Committee reviewed American Job Center certification process and requirements. In alignment with the Virginia Combined State Plan, the Board will take steps to establish a method for evaluating the quality of each American Job Center’s delivery of services.

5. Board Committee Structure

We have reorganized the committees to bring more clarity to the purpose of each committee and provide an opportunity to board members to voice their interest regarding committee assignment. The four committees are: Access & Equity, Business Engagement, Operations, and Performance. Current committee membership and additional details on each committee are available at https://virginiacareerworks.com/board/committees.

Annual Report 2019 - 2020 11 KEY BOARD ACTIONS AND DETERMINATIONS

6. Board Staffing Structure and Membership

The Board has a new staffing structure and membership. The Board’s work is led by a new Executive Director, Ms. Jane Dittmar, with the support of the Lead Staff, Mr. George Taratsas, directing, coordinating, and guiding board staff representing seven state agencies that are core partners in workforce development and bring a broader scope of expertise. As a result of reorganization of the staff, for the first time in Virginia the Board’s work will have the benefit of support across all key sectors of programs providing services within Virginia’s workforce development system. New staff support will come from representatives of programs offered by the Department of Social Services, Department of Education, Department of Rehabilitative Services, and the Department for the Blind and Vision Impaired. The addition of new staff will supplement the work of previously assigned staff representing programs offered by the Virginia Community College System, the Virginia Employment Commission, and the Virginia Department of Veterans Services. The Board is now well positioned as we move forward to develop and implement a new four-year workforce development state plan, forming the goals and objectives for the Commonwealth, and fulfill our advisory role for the Governor. Our work will focus on strategic and innovative approaches, within the workforce development system, to improve economic opportunity for all Virginians and identify targeted outcomes that will focus resources and mechanisms to recruit people and connect them to business in high demand industries.

7. Board Budget Evaluation 2019

The Board reviewed the federal and state workforce system funding. The chart below shows the federal and state funding breakdown per workforce program. Agency Program Federal Funding State Funding Total DARS WIOA Title 4 - Vocational Rehabilitation Program $67,689,655 $18,320,072 $86,009,727 DOE Career Technical Education - Secondary Perkins $28,310,494 $73,771,152 $102,081,646 DOE Microsoft IT Program $0 $1,300,000 $1,300,000 DOE Path to Industry Certification $0 $1,831,464 $1,831,464 DOE PluggedIn VA $0 $465,375 $465,375 DOE WIOA Title 2 - Adult Basic Education $14,006,103 $3,306,800 $17,312,903 DOE Workplace Readiness Skills Assessment $0 $308,655 $308,655 DSS Virginia Refugee Resettlement Program $2,466,437 0 $2,466,437 VCCS Institutes of Excellence $0 $664,647 $664,647 VCCS Non-Credit Workforce Training $0 $4,744,352 $4,744,352 VCCS Post Secondary Perkins $3,838,313 $0 $3,838,313 VCCS WIOA Title 1 - Adult $11,057,427 $0 $11,057,427 VCCS WIOA Title 1 - Dislocated Worker (less Rapid Response) $10,363,956 $0 $10,363,956 VCCS WIOA Title 1 - Rapid Response $3,453,651 $0 $3,453,651 VCCS WIOA Title 1 - Youth $11,859,006 $0 $11,859,006 VEC Trade Act Program $2,137,416 $0 $2,137,416 VEC Veteran Programs $7,014,812 $0 $7,014,812 VEC WIOA Title 3 - Wagner-Peyser $1,588,076 $0 $1,588,076 VEDP Virginia Jobs Investment Program $0 $6,156,096 $6,156,096 Virginia Board of Workforce Development 12 KEY BOARD ACTIONS AND DETERMINATIONS Further, as shown in the chart below, the Board reviewed the workforce funding per partner agency.

Agency Federal Funding State Funding Total

DARS $67,689,655 $18,320,072 $86,009,727

DOE $42,316,597 $80,983,446 $123,300,043

DSS $2,466,437 $0 $2,466,437

VCCS $40,572,353 $5,408,999 $45,981,352

VEC $10,740,304 $0 $10,740,304

VEDP $0 $6,156,096 $6,156,096

Total $16,3785,346 $110,868,613 $274,653,959

Finally, the graph below shows the agency funding data from the above chart.

Workforce Program Funding Sources by Agency $300,000,000

$250,000,000

$200,000,000

$150,000,000

$100,000,000

$50,000,000

$0 DARS DOE DSS VCCS VEC VEDP Federal Funding State Funding Total

Annual Report 2019 - 2020 13 KEY BOARD ACTIONS AND DETERMINATIONS

8. Virginia Career Works Common Access Portal

Virginia implemented the Virginia Career Works Common Access Portal. The Portal provides a mechanism for common intake and affirmative referrals. The Portal seeks to reengineer a legacy state cross-agency and cross-program intake application that will result in a master client index across the various WIOA programs in Virginia. The Portal hopes to solve the inherent design limitations of the legacy systems with an emphasis on customer-centric design. The Portal will drive new traffic into the Virginia Career Works centers and reflect credibility by way of its quality design. It will incentivize clients to disclose information pertinent to accurate referrals by providing the rationale and benefit for each information request that will be specific to their directed need. The Portal is dedicated to increasing communication and efficiency, reducing duplication and waste, and achieving meaningful customer outcomes. The Portal will provide an integrated Virginia Career Works System referral process among the four WIOA Titles and include TANF and SNAP E&T Services. Job seekers will benefit from a single workforce system registration and request for services. The agency systems will receive referral information to initiate intake appointments. Also, the Portal will provide visibility into how a client has utilized resources available to them in the workforce system and the service outcomes.

facilitated by the: PERFORMANCE MANAGEMENT GROUP VIRGINIA BOARD OF L. DOUGLAS WILDER SCHOOL OF WORKFORCE DEVELOPMENT GOVERNMENT AND PUBLIC AFFAIRS

2019 – 2020 VIRGINIA COMMONWEALTH UNIVERSITY ANNUAL REPORT

DECEMBER 2020

(804) 828-8845 [email protected] www.pmg.vcu.edu

Virginia Board of Workforce Development 14