Welcome to Spandau Guide for immigrants

German English Arabic Farsi Dari Kurdish French Russian Polish Turkish

Dear Spandauers,

We are delighted to present our guide “Welcome to Spandau”. This guide has been developed by the district’s Integration Officer (Integration Management Department), the organisational unit Quality Development, Planning and Coordination, and the Young People’s Office, as part of a cross-departmental collaboration.

Around 240,000 people from a range of countries live in our district. Many new Spandau residents come from overseas. To help everyone settle in well, we would like to give you an aid to orientation with our “Welcome to Spandau” guide, which will make it easier for you to find your way round Spandau.

The guide is divided into central themes, so you can find the specialist advice you need quickly and surely. We have put together a selection of the main advice centres within Spandau and also Berlin as a whole.

The main aim of this orientation aid is to make it easier for all new Spandau residents to integrate into their social space and support the work of both the voluntary and official bodies.

As well as German, the guide is available in English, Arabic, Farsi, Dari, Kurdish, French, Russian, Polish, and Turkish.

We would be delighted if this guide helps you find your feet in Spandau. We hope you feel at home in our district.

With kind regards

Frank Bewig Helmut Kleebank Stephan Machulik City Councillor for Building, District Mayor City Councillor for Citizen Services, Planning and Health Regulatory Affairs and Young People

3 Welcome to Spandau

Content

1 Office for Integration Management Spandau District Office...... 6

2 Information and Advice General Advice...... 7 Social and Legal Advice...... 9 Asylum Advice...... 10 Anti-discrimination...... 10

3 Registration and Residence Registering Residence in Germany...... 12 Registering an Apartment...... 13 Accommodation, Advice and Support...... 13 Registering a Birth...... 14 Registering a Marriage...... 14

4 Accommodation Looking for Accommodation...... 15 Advice and Support...... 16

5 Language Advice on Language Courses and Language Courses Available...... 19

6 Work Employment Advice...... 20 Looking for Work...... 22 Recognition of Foreign Professional Qualifications...... 22

7 Education and Training Child Care...... 24 School...... 25 Professional Training...... 25 Study...... 27 Adult Education...... 28 Training Package...... 28 4 Inhalt

8 Targeted Offers Family...... 29 Children...... 30 Young People...... 32 Women...... 36 Senior Citizens...... 37 People with Disabilities...... 38 People with Different Sexual Identities...... 38

9 Health Hospitals and Doctors in Spandau...... 39 Health Advice and Care...... 40 Health Care for People Without Health Insurance...... 42 Psychiatric Care...... 42 Trauma Advice...... 44 Addiction Advice...... 44 Care...... 45

10 Leisure, Culture and Religion Local Centres...... 46 Senior Citizen Clubs and Meeting Points...... 47 Adult Education Centre...... 48 Libraries...... 48 Music Schools...... 49 Voluntary Involvement...... 49 Sports Clubs...... 49 Immigrant Organisations in Spandau...... 50 Religious and Belief Associations...... 50

11 Emergencies and Crises 24 hour Emergency Numbers...... 51 Spandau District Emergency Numbers...... 52 Berlin-wide Emergency Numbers...... 53

5 Welcome to Spandau

Spandau District Office 1 Immigration and Integration Officer – Office for integration management in the district of Spandau Office for Integra- Room 1201c tion Management Carl-Schurz-Strasse 2/6 13597 Berlin The Office for integration 030 90279 3940 management acts as the [email protected] main contact for all questions www.berlin.de/ba-spandau/poli- relating to the subject of tik-und-verwaltung/beauftragte/in- integration. It acts as a tegration broker of aid services and offers support. Coordination BENN-Teams (Berlin Entwickelt Neue Nachbarschaften) – Office for integration management in the Spandau district Contact: Mr. Bork 030 90279 2234 [email protected]

Press and public relations – Office for integration management in the Spandau district Contact: Mr. Schneider 030 90279 3325 benjamin.schneider@ba-spandau. berlin.de Spandau Integration Management Spandau Spandau District Office for Inte- Spandau District Emergency Num- Office for Integration Management Spandau Integration Management Spandau District Office for Spandau District6 Office for Integration Management District Office for Integration Management Spandau Integration Management Spandau District Office for Information and Advice

General Advice 2 Immigration and integration office Here you will receive all the information you need about the subject of integration. Information and Danilo Segina Advice 030 90279 3940 [email protected]

Are you new to Spandau and Integration Pilots need help taking your first The Integration Pilots can offer free ac- steps in Germany? The organ- companiment and language help with isations listed can help you officials and authorities. with information in a range (Entrance via Mönchstrasse) of languages. For social and Reformationsplatz 4a legal issues, or in the event 13597 Berlin of discrimination, contact the 030 5130 100 specialist bodies in good time. [email protected] https://giz.berlin/projects/integra - tionslotsen.htm Opening hours: Mondays–Fridays 08:30–16:30 Arabic, Bosnian, Bulgarian, Farsi/ Dari, French, English, Kurdish (Kur- manji), Polish, Russian, Croatian, Ser- bian, Spanish and Turkish.

Society for Intercultural Collaboration (GIZ e.V.) This charitable association offers advice, Advice language support and training for immi- Information grants and refugees. Social and LegalReformationsplatz 2 13597 Berlin Spandau District 030Office 5130 100 for Inte- Asylum Advice Anti-discrimination [email protected] Information and Advice General www.giz.berlin Advice Social Information and Advice General Advice Social and Le- Advice General Advice Social and Legal advice Asylum 7 General Advice Social and Legal advice Asylum Advice Advice Social and Legal advice Asylum Advice Anti-di- Welcome to Spandau

Workers’ Welfare (AWO) Contact and advisory centre for refugees and immigrants District Association Berlin Mitte Contact for all refugee issues for refugees in particular need of protection Oranienstrasse 159 Waldschluchtpfad 27 10969 Berlin 14089 Berlin 030 6149 400 030 3650 8315 030 6154 534 [email protected] [email protected] www.awo-mitte.de/index.php www.kub-berlin.org A waiting list is set up at 10:00, consulta- Opening hours: tions start at 10:30. Other appointments, Monday, Tuesday, Thursday and Friday also in other languages, by email. 09:00–12:00 Arabic, Kurdish, Romanian, Italian, AWO Mitte Spanish, French, Persian, Turkish, Advice for asylum seekers English, Russian Building 5 Ground Floor (from the court- yard) Berlin Refugee Council Waldschluchtpfad 27 The critical aims are defending the rights 14089 Berlin to asylum and protecting refugees, and 030 3650 8313 breaking down state discrimination. 030 3650 8332 Greifswalder Strasse 4 [email protected] 10405 Berlin Albanian, French, English, Arabic, 030 2247 6311 Kurdish, Farsi, Russian, Croatian, [email protected] Bosnian, Serbian www.fluechtlingsrat-berlin.de

Charitable Association for the Bishopric of Berlin Welcome Centre Berlin The Welcome Centre provides informa- Immigration advice for adults over 27 tion to all new immigrants on all aspects Hasenmark 3 of their arrival and residence in Berlin. 13585 Berlin Potsdamer Strasse 65 030 6663 3612 10785 Berlin 030 6663 3613 030 90172 326 [email protected] 030 90172 320 [email protected] www.berlin.de/willkommenszentrum

8 Information and Advice

Coordinator for work with refugees – Opening hours: Protestant diocese of Spandau Tuesday 10:00–13:00 Advice and coordination of activities for Thursday 14:00–17:00 refugees in the protestant diocese of and by appointment Spandau Arabic, French, English Jüdenstrasse 37 13597 Berlin Immigrant organisations 0162 5706 856 Advisory Centre for Iranians *and Af- [email protected] ghanis * living in Berlin Reuterstrasse 52 KUB – Contact and advisory centre for 12047 Berlin refugees and immigrants 030 6298 1530 Oranienstrasse 159 030 6298 1531 10969 Berlin [email protected] 030 6149 400 www.iprberlin.com [email protected] Opening hours: www.kub-berlin.org Monday and Wednesday 10:00–13:00 Information Tuesday 11:00–14:00 Monday–Friday 09:00–12:00 Social and Legal Advice Al Muntada Diakoniewerk Simeon e.V. Integration officer of the Berlin Senate Advice for refugees and immigrants from the Arabic region Senate Administration for Work, Inte- Morusstrasse 18a gration and Women - The Berlin Senate 12053 Berlin Officer for Integration and Migration 030 6824 7719 Potsdamer Strasse 65 030 6824 7712 10785 Berlin [email protected] 030 9017 2351/-2360 www.diakonie-integrationshilfe.de/ integrationsbeauftragter@intmig. sis-leistungen/beratung/al-muntada. berlin.de html [email protected] www.berlin.de/lb/intmig German, English, Arabic, Vietnamese, Russian, Polish, Serbo-Croatian

9 Welcome to Spandau

Immanuelberatung Spandau Hardship advice from the Berlin Refugee Burbacher Weg Council 13583 Berlin Advice for refugees obliged to leave, who, 030 3313 021 for example want to apply the right to 030 3313 022 remain on humanitarian grounds due to [email protected] good integration and/or along period of http://beratung.immanuel.de/wo- residence. wir-sind/berlin-spandau/schwanger- www.fluechtlingsinfo-berlin.de/fr/ en-und-schwangerschaftskonflikt-be- gesetzgebung/Info_HFK_Berlin.pdf ratung/ Opening hours: German, English, Arabic, Farsi Monday 10:00-12:00 Monday afternoons by appointment You will find the family centres under “Children” on page 31 Bridge – Berlin network for the right to remain You will find the city district centres un- Potsdamer Strasse 65 der “Leisure, Culture and Religion” on 10785 Berlin page 46. 030 9017 2321 [email protected] www.bridge-bleiberecht.de Asylum Advice Open legal advice (no appointment needed) Admission from 08:00 Oase Berlin e.V. Monday, Tuesday and Friday 09:00–13:00 Residence and asylum advice Thursday 09:00–13:00 and 15:00–18:00 Schönfliesser Strasse 7 10439 Berlin 030 3002 4406 0 Anti-discrimination [email protected] www.oase-berlin.org Documentation of racist incidents Advice only after appointment by tele- Spandauer Register phone Reformationsplatz 2, 13591 Berlin Report racist, legal or discriminatory in- cidents at [email protected] https://giz.berlin/projects/registers - telle-spandau.htm

10 Information and Advice

Advice for victims of racist attacks Oranienstrasse 53 10969 Berlin 030 6130 5328 [email protected] www.adnb.de

State office for equality - against discrimination Salzburgerstrasse 21–25 10825 Berlin 030 9013 3460 [email protected] www.berlin.de/sen/lads

11 Welcome to Spandau

Registering Residence in Germany 3 State office for refugee affairs Registration Bundesalle 171 Registration and 10715 Berlin Residence 030 90229 3101 [email protected] Citizens of the European Union www.berlin.de/laf enjoy freedom of movement Friedrich-Krause-Ufer in Berlin-Tiergarten­ in all EU countries. If you (Head Office) come from another country Most issues can be handled at the Frie- or you have questions drich-Krause-Ufer office. In particular, about your legal residence residence permits for employment based in Germany, contact the on family or humanitarian reasons are Foreigners Office. issued. The contact point for Regardless of nationality, this office is refugees is the LAF (Lande- responsible for these groups of people: samt für Flüchtlingsange- • Those obliged to leave with tolerance legenheiten or State office • Asylum seekers spread throughout the for refugee affairs). You State of Berlin with a temporary resi- can register an apartment, dence permit the birth of your child or • Illegal immigrants a marriage at the district Friedrich-Krause-Ufer 24 Citizens Offices. 13353 Berlin

Residence Registration Germany Registering an Apart- Apartment Accommodation, Advice and Support Registering a Support Registering a Birth Registering a Registering a Birth Registering a Marriage Registra- Birth Registering12 a Marriage Registration and Residence Marriage Registration and Residence in Germany Regis- Registration and Residence in Germany Registering an Registration and Residence

Keplerstraße in Berlin-Char­ lottenburg Accommodation, Advice and (Field office – for special residence pur- Support poses) Residence permits for special residence Federal Office for Immigration and purposes are issued and extended at the Refugees Keplerstrasse site, for example residence Badensche Strasse 23 for study or a language course, employ- 10715 Berlin ment as a researcher, academic or teach- 030 6840 8147 500 er, internship and professional training, 030 6840 8147 115 au-pairs, working holiday programmes. [email protected] This office is also responsible for EU Blue www.bamf.de Card residence permits and the extension of Schengen visas. LAF - State office for refugee affairs Keplerstrasse 2 Address for visitors 10589 Berlin Goslarer Ufer 15 030 90269 4000 10589 Berlin 030 90269 4099 030 90225 0 Contact form online [email protected] www.berlin.de/labo/ ­willkommen- www.berlin.de/laf in-berlin/dienstleistungen/ser- Financial and material services, accom- vice.493524.php/standort/327437 modation, health, social services, return advice, cost payments for interpreter Registering an apartment services Darwinstrasse 14–18 Amt für Bürgerdienste (Offices for Citizen 10589 Berlin Services) 030 90225 2130 Citizens office [email protected] Carl-Schurz-Strasse 2/6 www.berlin.de/laf 13597 Berlin 115 Office for social services [email protected] www.berlin.de/ba-spandau/ ­politik- Advice for “subsistence” und-verwaltung/aemter/amt-­fuer- Galenstrasse 14 buergerdienste/buergeraemter 13597 Berlin 030 90279 0 [email protected]

13 Welcome to Spandau

Advice regarding the certificate of eligibility for public housing Carl-Schurz-Str. 2/6 13597 Berlin Mrs Altenstein 030 90279-3384 [email protected]

Registering a Birth

City office - birth register Carl-Schurz-Strasse 2/6 13597 Berlin 115 [email protected] www.berlin.de/ba-spandau/ ­ politik-und-verwaltung/aemter/ amt-fuer-buergerdienste/standesamt

Registering a Marriage

City office Carl-Schurz-Strasse 2/6 13597 Berlin [email protected]

Looking for Accommodation Advice and Support Accommodation Advice and Support Accommodation 14 Advice and Support Accommodation Looking for Accom- Looking for Accommodation Advice and Support Accommodation

Looking for Accommodation 4 City apartment building associations degewo AG Accommodation Potsdamer Strasse 60 10785 Berlin 030 2648 50 www.degewo.de If you are looking for an apartment, the apartment GESOBAU AG building associations and the Wilhelmsruher Damm 142 internet are the first place to 13439 Berlin look. Some apartment or- 030 4073 0 ganisations have their own www.gesobau.de websites to help search for an GEWOBAG AG apartment. Apartments are Alt-Moabit 101a also advertised in the Berlin 10559 Berlin newspapers and on their 030 4708 10 websites. You can see an www.gewobag.de overview of the various types HOWOGE of apartment and questions Wohnungsbaugesellschaft mbH about apartment and tenant Ferdinand-Schultze-Strasse 71 rights in Berlin in the tenant’s 12681 Berlin primer: 030 5464 0 www.stadtentwicklung.berlin. www.howoge.de de/wohnen/mieterfibel STADT UND LAND Wohnbauten-Gesellschaft mbH Wohnungsbaugesellschaft mbH Looking Werbellinstrasse 12 Accommodation 12053 Berlin Advice and Support 030 6892 0 Support Accommodation www.stadtundland.de Looking Accommodation Advice and Support Advice and Support Accommodation Looking Looking for Accommodation Advice and Support Accommodation Advice and Support Accommodation Advice and Support Accommodation Looking for Accom- 15 Looking for Accommodation Advice and Support Welcome to Spandau

Wohnungsbaugesellschaft mbH Rooms in flat-sharing communities Berlin-Mitte mbH (WG rooms) Dircksenstrasse 38 WG-gesucht 10178 Berlin www.wg-gesucht.de/wg- ­zimmer-in- 030 2471 30 Berlin.8.0.1.0.html www.wbm.de Studenten-WG Looking for an apartment on the internet www.studenten-wg.de/ ­Berlin,wg- www.immobilienscout24.de zimmer.html www.ebay-kleinanzeigen.de/s- Wohngemeinschaft wohnung-mieten/berlin/c203l3331 www.wohngemeinschaft.de www.berlin.de/special/ ­immobilien- und-wohnen WG-Suche www.immonet.de www.wg-suche.de/wg-zimmer/ www.null-provision.de deutschland-berlin www.immowelt.de WG Berlin www.wohnungsmarkt24.de www.wgberlin.net www.wohnung-jetzt.de www.wohnungssuche-berlin.net Flüchtlinge willkommen www.fluechtlinge-willkommen.de Apartment adverts in Berlin newspapers

Berliner Zeitung Advice and Support www.berliner-zeitung.immowelt.de If you need help completing a rental con- Der Tagesspiegel tract, you can contact the tenant adviso- www.tagesspiegel.immowelt.de ry service. They can help with informa- tion, however you have to be a member Berliner Morgenpost and pay a membership fee. For some www.morgenpost.de/berlin/ apartments, you need a certificate of eli- wohnung-mieten gibility for public housing (WBS). You can ZITTY get this in the Citizens Offices. Protestant www.zitty.de/kleinanzeigen Youth and Care Office - EJF advises ref- ugees with temporary residence permits zweitehand.de during the search for an apartment, and www.zweitehand.de/immobilien/mi - also brokers apartments. eten/wohnung

16 Accommodation

If you cannot find an apartment, the list- Advice for refugees looking for an ed contact points will help. On the Berlin- apartment er Kältehilfe website, you will find a good Protestant Youth and Care Office – EJF overview of places offering emergency Turmstrasse 4 accommodation in various languages, as 10559 Berlin well as soup kitchens, clothing, medical 030 3230 4007 care and advice centres. [email protected] www.kaeltehilfe-berlin.de/21-ange- www.ejf.de/einrichtungen/migra- bot-bezirke/68-angebot-bezirk-span- tion-und-fluechtlingshilfe/wohnun- dau gen-fuer-fluechtlinge.html Arabic, Farsi, Dari, Turkish, Urdu, Tenant Advice Tigrinya, Russian, Bosnian, Serbian, Berliner Mieterverein e.V. Kurdish Spichernstrasse 1 Place4Refugees 10777 Berlin Place4Refugees provides assistance with 030 2262 60 various processes within the search for [email protected] an apartment. www.berliner-mieterverein.de [email protected] Written information in Arabic, English, www.place4refugees.org French, Italian, Polish, Romanian, Russian, Spanish, Serbian, Turkish, Homelessness Vietnamese etc. Spandau District Office for Social Services Berliner Mieter Gemeinschaft e.V. Galenstrasse 14 Möckernstrasse 92 13597 Berlin 10963 Berlin 030 115 030 2168 001 030 90279 3377 [email protected] [email protected] www.bmgev.de Berliner City Mission Protestant Church Mieterschutzbund Berlin e.V. Emergency accommodation Torstrasse 25 Franklinstrasse 27 10119 Berlin 10587 Berlin 030 9210 2303 0 030 3912 722 [email protected] www.berliner-stadtmission.de/ www.mieterschutzbund-berlin.de not-franklinstr

17 Welcome to Spandau

Berliner City Mission Protestant Church Railway station mission at Zoo station www.berliner-stadtmission.de/bah- nhofsmission/projekte/hilfen-fuer- wohnungslose/am-bahnhof-zoo

GEBEWO pro Emergency accommodation for women Tieckstrasse 17 10115 Berlin 030 2832 939 [email protected] www.gebewo-pro.de/notuebernach - tung-fuer-frauen

Language Courses and Language Courses Available 18 Courses and Language Courses Available Language Ad- Language Courses Available Language Advice on Langu- Courses Available Language Advice on Language Cour- Language

Advice on Language Courses and 5 Language Courses Available Integration courses in Spandau You will find an integration course near Language you on the website of the BAMF - Federal Office for Immigration and Refugees: www.bamf.de/DE/Willkommen/ There are many ways to learn DeutschLernen/Integrationskurse/inte- German. Most immigrants grationskurse-node.html are able to complete an integration course. The State VHS - Adult Education School Spandau generally pays the costs for Moritzstrasse 17 this. The courses are provided 13597 Berlin by the adult education cen- 030 90279 5000 tres or private organisations. [email protected] Refugees who are not able to www.berlin.de/vhs/volkshochschu - attend an integration course len/spandau yet can take part in the “Ger- Integration – German Courses (GIZ e.V.) man Courses for Refugees” Reformationsplatz 4a at the Berlin Adult Education 13597 Berlin Centres. Edu- 030 5130 100 [email protected] https://giz.berlin/courses/integra - tionskurs.htm You can also learn German in a private language school. Or use one of the many free online language courses. Many Ber- lin initiatives offer free or very inexpen- Language sive German courses. Courses and www.netzwerk-deutschkurse-fuer-alle.de Advice on Language Courses Courses and Language Courses Language Advice on Language Cour- Advice on Language Courses and Language Language Courses and Language Courses Available Courses and Language Courses Available Language Ad- 19 Language Courses Available Language Advice on Langu- Courses Available Language Advice on Language Cour- Welcome to Spandau

Employment Advice 6 Welcome to the Work Office for 4 Intercultural Co-existence. Advice on job-hunting, starting work, Work professional orientation and training Jüdenstrasse 30 13597 Berlin There are various ways to 030 5130 1002 7 find a job in Germany. [email protected] The employment agencies www.giz-berlin.de and job centres act as agents Opening hours: for jobs and give advice on Monday and Thursday 10:00-13:00 and training options. 14:00-17:00 Arabic, Farsi and German

Youth Careers Agency The main aim of the Berlin Youth Careers Agency is to guide every young person or young adult in Berlin, generally under 25 to a professional qualification. Wohlrabedamm 32 Edu- 13629 Berlin 030 90227 5052 [email protected] www.jba-berlin.de

Spandau Youth Immigration Service Youth immigration service, advice for 12- 27 year olds Advice Spandau Immigration Centre Employment Hasenmark 3 Looking for Work13585 Berlin 030 6663 4612 Work Recognition 030 of 6663 Foreign 3613 Pro- Foreign Professional [email protected] Qualifications Advice Looking for Work Recognition of For- Looking for Work Recognition of Foreign Professional Recognition of Foreign20 Professional Qualifications Foreign Professional Qualifications Work Employment Employment Advice Looking for Work Recognition of Work

www.caritas-berlin.de/beratungun - info@jugendberatungs­haus- dhilfe/berlin/migration/jugendmigra- spandau.de tionsdienst www.jugendberatungshaus-spandau.de Information Tuesday 9:00 - 12:00 STRENGTHEN YOUTH in the quarter – Thursday 15:00-18:00 and by appoint- JUSTiQ ment Project coordinator: Britta Müller Klosterstrasse 36 Christian Association of Youth Villages – 13581 Berlin CJD Berlin-Brandenburg 030 90279 3334 promigra Youth Immigration Service 030 90279 2006 Advice for 12–27 year olds [email protected] Kurstraße 5 13585 Berlin Jobassistenz Spandau 030 4730 2143 Brunsbüttler Damm 75 030 4753 1778 13581 Berlin [email protected] 030 2787 3315 0 www.cjd-berlin.de 030 2787 3315 9 [email protected] Jugendmigrationsdienst Berlin www.jobassistenz-berlin.de Bellermannstrasse 92 13357 Berlin Work4Refugees 030 4931 635 Free job service for refugees Refugees [email protected] and employers can place ads for jobs www.jugendmigrationsdienste.de wanted/offered here. Landesverband Berlin e.V. Spandau Youth Advice Centre Brandenburgische Strasse 80 Advice for young people and young 10713 Berlin adults between 12 and 27 on all subjects. 030 8600 1686 Hasenmark 21 [email protected] 13595 Berlin www.work-for-refugees.de 030 7790 78970 The ads can be posted on the online platform in English, German, French and Arabic.

21 Welcome to Spandau

Welcome guides at the Berlin Chamber of www.ihk-berlin.de/Service-und-Be - Trade (HWK) ratung/fachkraefte-und-­mitarbeiter/ Blücherstrasse 68 Anerkennungsberatung_nicht_re- 10961 Berlin glemtierter_Berufe/Angebot_Anerk- 030 2590 3394 ennungsberatung/3319682 [email protected] English and Arabic www.hwk-berlin.de Recognition of professional qualifications and certificates at the Berlin Chamber of Looking for Work Trades (IHK) Individual advice JobCenter Spandau Blücherstrasse 68 Altonaer Strasse 70–72 10961 Berlin 13581 Berlin 030 2590 3481 030 5555 7122 22 [email protected] 030 5555 7169 99 [email protected] Immigration Officer www.hwk-berlin.de/ausbildung/ausl - Altonaer Straße 70–72 aendische-qualifikationen 13581 Berlin 030 5555 7166 85 Advice from the integration officers of the [email protected] State of Berlin Recognition and qualification advice Potsdamer Strasse 65 Recognition of Foreign 10785 Berlin Professional Qualifications 030 90172 313 www.berlin.netzwerk-iq.de/ Recognition of professional qualifications unsere-angebote-fuer-­menschen- and certificates at the Chamber of Trades mit-im-ausland-erworbenen- and Industry (IHK) berufsqualifikationen Information regarding advice on recog- nition Fasanenstrasse 85 10623 Berlin 030 3151 0424 030 3151 0107 [email protected]

22 Work

Self-employment – Setting up Initiative for Self-Employed Immigrants Your Own Company (I.S.I) Start-up advice for women with Spandau District Office a history of immigration Advice on economic support Kurfürstenstrasse 126 Carl-Schurz-Strasse 2/6 10785 Berlin 13597 Berlin 030 6113 336 030 90279 2272 [email protected] wirtschaftsfoerderung@ba-spandau. www.isi-ev.de berlin.de www.berlin.de/ba-spandau/ politik-­ und-verwaltung/service-und-organisa- tionseinheiten/wirtschaftsfoerderung

Service centre of the Chamber of Trade and Industry (IHK) in Berlin Fasanenstrasse 85 10623 Berlin 030 3151 00 [email protected] www.ihk-berlin.de

Handwerkskammer Berlin (HWK- Chamber of Trades) Blücherstrasse 68 10961 Berlin 030 2590 301 [email protected] www.hwk-berlin.de/ueber-uns/ die-handwerkskammer

23 Welcome to Spandau

Child Care

Children aged 0 to 6 can be cared for by 47 a childminder or in a nursery. From the age of one, children in Berlin have the Education and right to a childcare place. Ask the nurs- eries near you about free places and put Training yourself on the waiting list. The heads of the nursery decide independently which In Germany, children start child they accept. To register, you need school when they are six. a childcare voucher, and you can get this Registration for school is au- from the childcare group department tomatic when an apartment “Childcare Voucher Point” in Spandau is registered. School lasts at town hall. least ten years. After prima- ry school, children transfer You can find advice about childcare and either to a grammar school an overview of all nurseries at the Span- or an integrated secondary dau Youth Office. school. Depending on their You will also find the overview from the Early Education Service here: school-leaving certificate, they can then do professional www.berlin.de/ba-spandau/poli- tik-und-verwaltung/aemter/jugen- training or study at a special- damt/kindertagesbetreuung/ ist college or university.Edu- Contact: Mrs Polko, Mrs Bordien

Carl-Schurz-Strasse 2/6 13597 Berlin 030 90279 3274 [email protected] Personal office hours Child Care Tuesday 09:00–11:00 Training Child Thursday: 16:00–18:00 Professional Training Education and Training Child Study Adult Education Training Training Child Care School Professional Trai- Care School Professional Training Study Adult Educa- Professional Training24 Study Adult Education Training Training Study Adult Education Training Package Education and Training Child Care School Professional Education and Training

Childcare voucher Coordination office for Welcome Classes Spandau Youth Office The school supervisory authority can Voucher Office appoint specialist advisers to help meet Carl-Schurz-Strasse 2/6 your needs. Specialist advisers carry out 13597 Berlin tasks relating to advice, coordination, 030 90279 3149 support and organisation. 030 90279 6605 Streitstrasse. 6–7 kindertagesbetreuung@ba-spandau. 13587 Berlin berlin.de 030 90279 3139 [email protected]

School School psychological and inclusive educa- tional advice and support centres (SIBUZ) School office The SiBuZ is generally involved by the school when developmental or behav- for questions about school places for ioural issues arise in everyday life at children without German school. SiBuZ is also responsible for spe- Carl-Schurz-Strasse 8 cial educational assessment procedures. 13597 Berlin Streitstrasse 6 030 90279 2235 13587 Berlin [email protected] 030 90279 5850 In Berlin, there are public schools and [email protected] private schools. You will find an overview of the schools in Spandau on the website Professional Training of the Senate Administration for Educa- tion, Youth and Family. Youth Careers Agency www.berlin.de/sen/bildung/schule/ The main aim of the Berlin Youth Careers berliner-schulen/schulverzeichnis Agency is to guide every young person or Children who don’t have any German young adult in Berlin, generally under 25 yet, initially attend special study groups to a professional qualification. or “Welcome Classes”. Information about registering and school allocation for chil- dren without German can be found on the Spandau School Office website.

25 Welcome to Spandau

Wohlrabedamm 32 Society for Intercultural Collaboration 13629 Berlin (GIZ) 030 90227 5052 Reformationsplatz 2 [email protected] 13597 Berlin www.jba-berlin.de 030 3039 8709 [email protected] Regional Training Association (RAV) https://giz.berlin/ Contact: Patricia Schmihing (Association Coordinator) RKI BBW 030 3699 6980 (Entrance Nottepfad) [email protected] Krampnitzer Weg 83–87 www.sos-berlin.de 14089 Berlin 030 3650 2117 Protestant St John Foundation 030 3656 856 Building 12 Schönwalder Allee 26 die Wille gmbH 13587 Berlin As a social organisation, die Wille GmbH 030 3360 90 has many years of experience in running 030 3360 9506 training, advice and work support activi- [email protected] ties in Berlin and Brandenburg. Müllerstrasse 56–58 Welcome to Work Office (WiA) Spandau GIZ 13349 Berlin Reformationsplatz 2 030 2647 620 13597 Berlin 030 2647 6299 030 5130 10027 diewille@evangelisches-johanness- [email protected] tift.de https://giz.berlin/projects/wia-bue- www.evangelisches-johannesstift.de/ ro-spandau.htm die-wille Turkish, French, English, Polish, Rus- sian, Spanish, Kurdish, Bosnian, Ser- ARRIVO Hospitality bian, Afar, Amharic, Saho, Tigre Mediation in training for young refugees in the Berlin hospitality sector and in- dustry Waldenserstrasse 2–4 10551 Berlin 030 3973 9169 [email protected]

26 Education and Training

www.hospitality-berlin.de/de/­unsere- Open office hours (without prior registra- angebote/fuer-gefluechtete tion) Monday, Thursday, and Friday ARRIVO GesBiT GmbH 9:30–12:30 Information and advice on careers in the Tuesday 14:00–18:00 health and social services sector Wednesday 09:30–12:30 and 14:00–16:00 Karl-Marx-Strasse 43 12043 Berlin Online study courses for refugees – Kiron 0176 3426 3120 Open Higher Education [email protected] Massive Open Online Courses (MOOCs) in four study areas Practice workshops BERLIN ARRIVO Am Festungsgraben 1 Trade and social services sector 10117 Berlin Köpenicker Strasse 148 030 2201 3951 10997 Berlin [email protected] 030 6950 8900 www.kiron.ngo/for-students/how- [email protected] does-it-work

ARRIVO Ringpraktikum Placements Study advice Free University (FU) Network Großbeerenstrasse Iltisstrasse 4 Großbeerenstrasse 2–10 14195 Berlin 12107 Berlin 030 8387 0000 030 7628 7085 [email protected] [email protected] Opening hours: http://ringpraktikum-berlin.de Monday to Thursday 09:00–17.00 Friday 09:00–15:00 Every 2nd Monday, alternating in Study Germany, English, Arabic and Farsi

Study Advice Technical University of Berlin Study advice Humboldt University (HU) Room 0070 Unter den Linden 6 Main building 10117 Berlin Strasse des 17. Juni 135 [email protected] 10623 Berlin www.hu-berlin.de/de/studium/be- [email protected] ratung/refugees/sprechstunde

27 Welcome to Spandau

Opening hours Forms, information sheets: Tuesday 13:00–16:00 (Without registra- www.berlin.de/sen/bjf/bildungspa - tion) ket/artikel.108191.php German, English, Arabic, Farsi Study finance (BAföG) Behrenstrasse 40–41 Adult Education 10117 Berlin 030 9393 970 Society for Intercultural Collaboration (GIZ) www.stw.berlin/finanzierung.html Information centre in the district for peo- ple who can’t read and write well. Grants Mönchstrasse 7 Further information about grants can be 13597 Berlin found at: 030 5130 1006 0 www.daad.de/deutschland/stipendi- [email protected] um/de www.giz.berlin/projects/­lerncafe- www.obs-ev.de spandau.html www.deutschland-stipendium.de

You can find an overview of all grants Training Package at: You are entitled to services from the www.stipendienlotse.de training package (lunch in nurseries, dai- ly childcare, school or shelter, personal Professional training assistance (BAB) school needs, learning support, participa- www.arbeitsagentur.de/bildung/ tion in trips in a nursery or school, partici- ausbildung/berufsausbildungsbeihil- pation in multi-day nursery or class trips), fe-bab if you or your child receive one of the https://con.arbeitsagentur.de/prod/ following social services: Unemployment apok/ct/dam/download/documents/ benefit, social security, social aid, housing Merkblatt-BAB_ba013469.pdf benefit, child allowance, or services from the asylum seekers services act. Information about the training package at: www.berlin.de/sen/bjw/bildungspaket

28 Targeted Offers

Please see the individual organisation’s 84 website for details of courses offered. Family Targeted Offers Refugee Coordinator of the Spandau Youth Office Contact for matters regarding family, chil- These services are aimed dren, young people - especially for special- at families with children/ ists: Mrs Acimi young adults, women, senior Klosterstrasse 36 citizens, people with disabil- 13597 Berlin ities and different sexual 030 90279 3445 identities. [email protected]

Mobile pilot team The aim of the project is to integrate chil- dren under twelve who have experience as refugees, their families and pregnant women into the health service structures long-term. Edu- Clinic for medicine for children and young people Waldkrankenhaus Spandau Paul-Gerhardt-Diakonie Stadtrandstrasse 555 13589 Berlin 030 3702 2174 [email protected]

Family Early aid Children Frühe Hilfe covers local and regional sup- Young People Womenport agencies Senior for parents and children from the start of pregnancy and into the first 3 Women Senior Citizensyears of life. The People aim is to improve devel- People with Disabilitiesopment options People for children with and parents in Different Sexual Identities Familyfamily and society, Children early and sustainably, Family Children Young People Women Seniorand facilitate Citizens a good start in family life. People Women Senior Citizens People with Disabilities 29 Senior Citizens People with Disabilities People with Dif- People with Disabilities People with Different Sexual Welcome to Spandau

www.frühe-hilfen-spandau.de/ange - siblings, teachers, friends or partners. bote Goebelstrasse 135 fruehe-hilfen-spandau@ba-spandau. 13629 Berlin berlin.de 030 3010 5115

Education and family advice centre of the Information for expectant mothers and Spandau district office fathers Room 1220 in the town hall At the following link you will find the Carl-Schurz-Strasse 2/6 brochure “Services for expectant moth- 13597 Berlin ers and fathers, families with babies and 030 90279 2448 small children in Spandau 2017/2018“ erziehungsberatung@ba-spandau. for download: berlin.de www.berlin.de/ba-spandau/service/ www.berlin.de/ba-spandau/ ­politik- publikationen/artikel.234109.php und-verwaltung/aemter/jugendamt/ erziehungs-und-familienberatung Children Advice is free-of-charge.

Refugee Coordinator of the Spandau Education and family advice centre Youth Office psychological advice centre Spandau Contact for matters regarding family, (Neustadt) children, young people - especially for The staff at the advice centres offer ad- specialists: Frau Acimi vice, support and help for parents and Klosterstrasse 36 families for all matters regarding edu- 13597 Berlin cation and family, conflict with parents, 030 90279 3445 siblings, teachers, friends or partners. [email protected] Kirchhofstrasse 30 13585 Berlin Playgrounds 030 3361 429 We would like to invite you to explore Education and family advice centre Spandau’s playgrounds. You will find a psychological advice centre Spandau detailed description online at: (Siemensstadt) The staff at the advice centres offer ad- vice, support and help for parents and families for all matters regarding edu- cation and family, conflict with parents,

30 Targeted Offers

www.berlin.de/ba-spandau/poli - Family Centre Falkenhagener Feld West tik-und-verwaltung/aemter/stras- Wasserwerkstrasse 3 sen-und-gruenflaechenamt/gruen- 13589 Berlin flaechen/artikel.478787.php 030 2232 4148 fizwasserwerkstrasse@humanis- There are also brochures called “My tischekitas.de playgrounds in Spandau”, available from the town hall a and the tourist informa- Family Centre Falkenhagener Feld Ost tion centre. Westerwaldstrasse 15–17 13589 Berlin Family centres 030 3439 7890 As part of cross-departmental activity for [email protected] families, the family centres offer support Family Centre Kita Lasiuszeile for socially-oriented development, in par- Lasiuszeile 6 ticular to childcare nurseries, acting as a 13585 Berlin point of contact for families and provid- 030 2903 4671 ing support. familienzentrum-lasius@jugendwoh- Family Centre Stresow ­Kirchengemeinde nen-berlin.de St. Nikolai Family Centre Rohrdamm – Kompaxx­ Grunewaldstrasse 7 Voltastrasse 2 13597 Berlin 13629 Berlin 030 3530 2789 030 3675 7560 Family Centre Villa Nova – Kompaxx­ 0151 1133 4903 Rauchstrasse 66 [email protected] 13587 Berlin www.kompaxx.de/index.php?id=170 030 3377 6116 Family Centre Wilhelmine www.kompaxx.de/index.php?id=7 Weverstrasse 72 Family Centre Hermine Heerstraße Nord 13595 Berlin Räcknitzer Steig 12 030 9395 2197 (Accessible via Maulbeerallee 23) [email protected] 13593 Berlin 030 3640 3877 familienzentrum-hermine@trialog- ­ berlin.de

31 Welcome to Spandau

Family Centre Villa Nova Leisure facilities for young people Rauchstrasse 66 The Spandau Youth Office has a range 13587 Berlin of services as part of recuperation for 030 3377 6116 children and young people in the holi- [email protected] days: The holiday programme “Children in the air and sun” is aimed at children Family Centre Wilhelmine between seven and thirteen, and takes Weverstrasse 72 place on weekdays at various locations 13595 Berlin in Spandau. These are currently the 030 9395 2197 leisure facilities at Aalemannufer, the [email protected] Cosmarweg leisure site and the Südpark Family at the centre Falkenhagener Feld leisure complex. Ost (FiZ) Another focus is holiday trips for chil- Hermann-Schmidt-Weg 5 dren and young people from eight to 13589 Berlin fifteen, to a range of destinations in the 030 3439 7890 surrounding are and the North Sea and Casablanca Spandau gGmbH Baltic Sea. Hauskavel Weg 17 There is also an opportunity to send chil- 13589 Berlin dren between six and ten to host parents 030 3083 22711 in Holland. [email protected] These holiday services are generally pro- www.g-casablanca.de vided in association with independent organisations. The amount of the con- Young People tribution from participants is calculated depending on family income. Refugee Coordinator of the Spandau Further information Youth Office Spandau Town Hall Contact for matters regarding family, chil- Room U40 or U38 dren, young people – especially for special- Carl-Schurz-Str. 2/6 ists: Mrs Acimi 13597 Berlin Klosterstrasse 36 030 90279 6531 13597 Berlin 030 90279 2329 030 90279 3445 [email protected]

32 Targeted Offers

JFE – Youth Leisure Amenity Aalemannufer­ Pioneerstrasse Adventure Playground Niederneuendorfer Allee 30 The adventure playground is a meeting 13587 Berlin place for children, parents and other res- 030 3559 9070 idents of the neighbourhood. The play- 030 3559 90732 ground is open to everyone for anything [email protected] from basketball, table tennis, volleyball, www.jfe-aalemannufer.de a kick around, to repair a broken bike, or just a chat with a neighbour. Youth Leisure Amenity (JFE) Quader­ Young and old alike can meet up, play Helen-Keller-Weg 12 and relax, summer or winter, from 13:30 13587 Berlin to 19:30. 030 3351 940 Pionier Strasse 195 [email protected] 13589 Berlin www.quader-spandau.de 030 3731 964 Havelspitze Youth Centre 030 3740 2730 Hugo-Cassirer-Strasse 2 Spandau Youth theatre workshop (JTW) 13587 Berlin Gelsenkircher Strasse 12–20 030 3393 9743 13589 Berlin 030 3350 7694 030 3758 7623 [email protected] [email protected] www.jugendtreff-havelspitze.de www.jtw-spandau.de Clubhouse Falkenhagener Feld Lynarstrasse Meeting Point Westerwald Strasse 13 Lynarstrasse 8 13589 Berlin 13585 Berlin 030 3789 090 030 3366 100 030 3789 0920 [email protected] [email protected] www.treffpunkt-lynarstrasse.de www.klubhaus-spandau.de Association of German Scouts (BDP) Koeltzepark Am Koeltzepark 4 13585 Berlin 030 3361 038 [email protected] www.bdp-koeltzepark.de

33 Welcome to Spandau

Downtown school students’ club Geschwister-Scholl-Haus Blumenstrasse 13 Magistratsweg 95 13585 Berlin 13591 Berlin 030 3559 2820 030 3668 817 [email protected] 030 3715 1004 www.borchertschule-spandau.de [email protected] www.gshonline.de Youth History Workshop The Youth History Workshop is a centre Jona‘s Haus where schoolchildren can find out about Schulstrasse 3 the history of Spandau. You can also get 13591 Berlin help with your MSA exams or Abitur re- 030 3632 736 lating to the history of Spandau. 030 3640 3545 Galenstrasse 14 [email protected] 13597 Berlin www.stiftung-jona.de 030 3360 7610 Räcknitzer Steig Youth Centre 030 3360 7620 Räcknitzer Steig 10 [email protected] 13593 Berlin www.jgwspandau.de 030 3641 5513 Association of German Scouts (BDP) Girls 030 3641 5515 section [email protected] Lasiuszeile 2 www.imsteig.de 13585 Berlin Children in the Neighbourhood 030 3358 393 Obstallee 28–30 [email protected] 13593 Berlin http://maedchenladen.bdp-berlin. 030 3632 520 org/ 030 3641 5512 Midnight sport youth café [email protected] Jüdenstrasse 46 www.kik-jugendcafe.de 13597 Berlin Media Skills Centre CIA 030 5562 0626 Räcknitzer Steig 10 030 5507 1615 13593 Berlin [email protected] 030 3640 4127 www.mitternachtssport.com [email protected] www.cia-spandau.de

34 Targeted Offers

Cosmarweg leisure site [email protected] Cosmarweg 71 www.casa-ev.de 13591 Berlin Youth Leisure Home (JFH) Kladow 030 5446 9686 Parnemannweg 22 [email protected] 14089 Berlin www.staakkato.de 030 3653 108 Wildwuchs Youth Sports Club 030 3628 9655 Götelstrasse 64 [email protected] 13595 Berlin 030 3641 3556 Spandau Youth 030 3641 3557 The services are aimed at all children and [email protected] young people. Accessible social services for www.sjcwildwuchs.de children and young people, open meeting point, special services for girls, sports and Goldbeckweg Playhouse leisure services, holiday activities, project Goldbeckweg 6 work, tuition, MSA exam preparation, 13599 Berlin courses, pupil sponsoring for Spandau. 030 3300 2372 Kleine Mittelstrasse 9 www.haveleck.de 13585 Berlin Haveleck Youth and Culture Centre 030 6391 9362 Pulvermühlenweg 10 [email protected] 13599 Berlin www.spandauerjugend.de 030 3513 5341 030 3513 5344 Spandau Youth Immigration Service [email protected] Youth immigration service, advice for 12- www.haveleck.de 27 year olds Spandau Immigration Centre Youth Leisure Amenity (JFE) CHiP­ 77 Hasenmark 3 Jungfernheideweg 77 13585 Berlin 13629 Berlin 030 6663 4612 030 3830 8274 030 6663 3613 [email protected] [email protected] www.casa-ev.de www.caritas-berlin.de/beratungun- Schülerclub Schülerhaus dhilfe/berlin/flucht-und-migration/ Lenther Steig 1–3 beratung/fuer-junge-migranten-bis- 13629 Berlin 27-jahre/jugendmigrationsdienst 030 3839 2643 35 Welcome to Spandau

Information Women Tuesday 9:00–12:00 The district centres and the adult educa- Thursday 15.00–18.00 and by appoint- tion centre (VHS) offer regular courses ment and a range of services specifically for women. These can be found locally or on Christian Association of Youth Villages – the corresponding websites. There are CJD Berlin-Brandenburg also appropriate services for mothers and promigra Youth Immigration Service pregnant women in the family centres. Advice for 12–27 year olds Ulmenstrasse 4 HÎNBÛN – Education and advice centres 13595 Berlin for women and families 030 4730 2143 HÎNBÛN offers comprehensive social ser- 030 4753 1778 vice advice in a range of languages. [email protected] Brunsbütteler Damm 17 www.cjd-berlin.de 13581 Berlin 030 3366 662 Jugendmigrationsdienst Berlin [email protected] Bellermannstrasse 92 www.hinbun.de 13357 Berlin 030 4931 635 Eulalia Eigensinn e.V. [email protected] Psycho-social advice, anti-violence ad- www.jugendmigrationsdienste.de vice, social services advice, family mid- wife Spandau Youth Advice Centre Lutherstrasse 13 Advice for young people and young 13585 Berlin adults between 12 and 27 on all subjects. 030 3351 191 Hasenmark 21 [email protected] 13595 Berlin www.eulalia-eigensinn.de 030 7790 78970 Arabic info@jugendberatungs­haus- spandau.de www.jugendberatungshaus-spandau.de

36 Targeted Offers

Berlin Women’s Computer Centre (FCZB) WOMEN’S WELCOME BRIDGE – Berlin­ Cuvrystrasse 1 women build bridges 10997 Berlin WOMEN‘S WELCOME BRIDGE is a digital 030 6179 7016 blackboard, where refugee women, Ber- 030 6179 7010 lin women and women’s initiatives can [email protected] post services and requests. www.fczb.de Raupe und Schmetterling – Frauen in der Lebensmitte e.V. Ugrak – Advice, courses, meeting point for Pariser Strasse 3 women from Turkey 10719 Weisestrasse 32 030 8892 260 12049 Berlin www.womens-welcome-bridge.de 030 6211 037 030 6298 4740 Senior Citizens [email protected] www.diakoniewerk-simeon.de You will find all the senior citizen clubs and meting points in Spandau and the Association of bi-national families and services offered at the following link. You partnerships (iaf) will find a range of clubs for senior citi- Legal and psycho-social advice for bi-na- zens on page 47. tional couples www.berlin.de/ba-spandau/ ­politik- Rear building, 4th floor und-verwaltung/aemter/amt-fuer- Oranienstrasse 44 soziales/artikel.292592.php 10999 Berlin 030 6153 499 Spandau Senior Citizen Representation 030 6159 267 Carl-Schurz-Strasse 2/6 [email protected] 13597 Berlin Telephone opening hours 030 90279 2717 Monday and Thursday 10:00–14:00 030 90279 2751 Tuesday and Wednesday 14:00–19:00 seniorenvertretung@ba-spandau. Legal advice berlin.de Tuesday from 17:00, approx. 30 minutes, appointment required

37 Welcome to Spandau

People with Disabilities Mann-o-Meter e.V. Bülowstrasse 106 District council for people with disabilities 10783 Berlin Carl-Schurz-Strasse 2/6 030 2168 008 13597 Berlin [email protected] 030 90279 3110 www.mann-o-meter.de 030 90279 2839 [email protected] German Association of Lesbians and Gays (LSVD District officer for senior citizens and Kleiststrasse 35 people with disabilities 10787 Berlin Carl-Schurz-Strasse 2/6 030 2250 2215 13597 Berlin 030 2250 2222 030 90279 7551 [email protected] 030 90279 2839 https://berlin.lsvd.de [email protected] LesMigraS, Anti-discrimination and Advice centre for the disabled, cancer anti-violence project of the Berlin lesbian sufferers and AIDS sufferers council Melanchthonstrasse 7–8 Kulmer Strasse 20a 13595 Berlin 10783 Berlin 030 3699 7611 030 2152 000 030 3699 76 25 [email protected], [email protected] [email protected] www.lesmigras.de English, Arabic, Italian, Polish, Turk- People with Different Sexual ish, French, Farsi Identities

Victims of violence - domestic violence GLADT – Gays and lesbians from Turkey If you have been a victim of violence - Koloniestrasse 116 you can find emergency numbers in 13359 Berlin chapter 11. 030 2655 6633 [email protected] [email protected] www.gladt.de

Psychiatric Care Trauma Advice Addiction Advice Care 38 Addiction Advice Care Health Hospitals and Doctors in Health Hospitals and Doctors in Spandau Health Ad- Doctors in Spandau Health Advice and Care Health Care Health

Hospitals and Doctors in 9 Spandau 4 Hospitals in Spandau with accident and emergency, first aid / emergency admis- Health sion

Vivantes Clinic Spandau Neue Bergstrasse 6 There are a number of hospi- 13585 Berlin tals, specialists and emergen- 030 1301 30 cy medical services in Span- www.vivantes.de dau. The doctors are subject to a duty of confidentiality. Evangelisches Waldkrankenhaus Spandau The costs of medical treat- gGmbH ment are generally covered Stadtrandstrasse 555-561 by the health insurance com- 13589 Berlin panies. Therefore, it is impor- 030 3702 0 tant that every gets statutory www.pgdiakonie.de/evangelis- ches-waldkrankenhaus-spandau/ or private health insurance cover. Gemeinschaftskrankenhaus Havelhöhe gGmbH Health care and preventionEdu- Kladower Damm 221 is a task of the state. The 14089 Berlin Spandau health office offers a 030 3650 10 range of guides to orientation www.havelhoehe.de and explanation. Doctors in Spandau You will find addresses for doctors, for example in he Spandau guide or the da- Health tabase of Berlin doctors. You can target Hospitals your search for doctors who speak your Doctors in Spandaulanguage. www.wegweiser-aktuell.de/ber- Advice and Care Healthlin/15_spandau.htm Care for Care for People Without www.aerzte-berlin.de Health Health Insurance Psychiatric Care www.kvberlin.de/60arztsuche/es Trauma - Psychiatric Care Trauma Advice Addiction Adviceuche.php Care Addiction Advice Care Health Hospitals and Doctors in 39 Health Hospitals and Doctors in Spandau Health Ad- Doctors in Spandau Health Advice and Care Health Care Welcome to Spandau

Health Advice and Care Children and young people’s health service Advice and support for families with chil- Spandau Health Office dren from birth and onwards. The aim Your contact for matters relating to is to support the development of babies, health, hygiene and infection protection infants and schoolchildren and prevent in our district. or identify health issues early, and offer appropriate help. There are three main areas in the Spandau Entrance A (Ruhlebener Strasse) health office: ground floor • Health advice and care for children and Klosterstrasse 36 young people 13581 Berlin • Health protection (infection protection, 030 90279 2256 hygiene and environmental health pro- 030 90279 5504 tection) [email protected] • Health advice and care for adults Opening hours: www.berlin.de/ba-spandau/­politik-und- Tuesday 13:00–15:00 verwaltung/aemter/gesundheitsamt Friday 09:00–11:00 Head of office Child protection coordination Refugee coordination Where a risk to babies and infants is sus- The official doctor manages the health pected office and coordinates completion of Klosterstrasse 37 tasks in accordance with the law via the 13581 Berlin public health service in the district Ber- 030 90279 2658 lin-Spandau. [email protected] Carl-Schurz-Strasse 2/6 13597 Berlin KJGC office hours and access assessments 030 90279 4012 for school and childcare [email protected] Klosterstrasse 38 13581 Berlin 030 90279 2256 [email protected] www.berlin.de/ba-spandau/ ­politik- und-verwaltung/aemter/gesund- heitsamt/artikel.230991.php

40 Health

Psychiatric service for children and young Opening hours: people Monday and Thursday 12:00–14:00 The Psychiatric Service for Children and and by appointment by telephone Young People (KJPD) carries out a range Social Psychiatric Service of tasks in the examination and treat- The social psychiatric service is an advice ment of children and young with behav- centre for people suffering from psychi- ioural issues or psychiatric problems atric issues, addiction as well as adults living in Spandau/ with dementia and their relatives. Klosterstrasse 36 Klosterstrasse 36d 13581 Berlin 13581 Berlin 030 90279 2759 030 90279 2355/-3757 030 90279 5505 030 90279 3956 [email protected] [email protected] Opening hours Telephone opening hours Thursday 16:00–18:00 Monday–Friday 8:00–16.00 Appointments by telephone Thursday 8.00–18:00 Monday, Tuesday, Thursday and Friday Personal consultations by telephone ap- 9:00–14:00 pointment. Dental service Advice centre for the disabled, cancer • Annual dental examinations in child- sufferers and AIDS sufferers care facilities and schools Melanchthonstrasse 7–8 • Group preventative dental measures 13595 Berlin with nutritional guidance 030 3699 7611 • Orthodontic advice 030 3699 7625 • Citizens advice regarding dental mat- [email protected] ters • Publicity work relating to dental and Health monitoring (hygiene, infection oral health (e.g. participation in par- protection) ents’ evenings, work with multiplica- Carl-Schurz-Strasse 2/6 tors and district office events) 13597 Berlin Melanchthonstrasse 8–8 030 90279 4013 13595 Berlin [email protected] 030 90279 2453 030 90279 5503 [email protected]

41 Welcome to Spandau

Advice for pregnant women and conflict in Health Care for People Without pregnancy Health Insurance Immanuel Beratung Spandau Burbacher Weg Medibüro Berlin – Network for the right to 13583 Berlin health care for all immigrants 030 3313 021 Anonymous, free agency for medical 030 3313 022 treatment for people without residence [email protected] status https://beratung.immanuel.de/ Gneisenaustrasse 2a wo-wir-sind/berlin-spandau/ 10961 Berlin German, English, Arabic, Farsi 030 6946 746 030 6290 1145 Centre for sexual health and family [email protected] planning www.medibuero.de Charlottenburg-Wilmersdorf­ Health Office Opening hours: Hohenzollerndamm 174–177 Monday and Thursday 15:30–18:30 10713 Berlin 030 90291 6880 Psychiatric Care zentrum@charlottenburgwilmers- dorf.de Spandau Social Psychiatric Service www.berlin.de/ba- ­charlottenburg- Klosterstrasse 36 wilmersdorf/verwaltung/aemter/ 13581 Berlin gesundheitsamt/zentrum-fuer-sex- 030 90279 2759 uelle-gesundheit-und-familien- 030 90279 5505 planung [email protected] Thai, Polish, Russian, Ukrainian Opening hours Thursday 16:00–18:00 Appointments by telephone Monday, Tuesday, Thursday and Friday 9:00–14:00

42 Health

Berlin Crisis Service Vivantes Hospital Reinickendorf Spandau site Centre for transcultural psychiatry (PIA Charlottenstrasse 13 ZTP) 13597 Berlin Building 20 030 3906 300 Am Nordgraben 2 Daily 24:00–16:00 Uhr 13509 Berlin 030 3906 330 030 1301 2245 9 Daily 16:00–24:00 Uhr [email protected] Day and night service for all Berlin www.vivantes.de/fuer-sie-vor-ort/ crisis services details/action/custompage/einrich- www.berliner-krisendienst.de tung/vivantes-humboldt-klinikum/ klinik/psychiatrie-psychothera- GINKO Berlin gGmbH pie-und-psychosomatik/seite/psy- The Borkumer Strasse meeting point is a chiatrische-institutsambulanz-zen- contact and advice centre for people with trum-fuer-transkulturelle-psychiatrie psychiatric and social problems. Borkumer Strasse 19 State office for refugee affairs (LAF) 13581 Berlin 030 3331 055 Central clearing office for psychiatric care [email protected] for refugees www.ginko-berlin.de/index.php/an - Building M, 1st floor gebote/treffpunkt-borkumer-strasse/ Turmstrasse 21 wer-wir-sind 10559 Berlin 030 3976 3025 Vivantes Hospital Spandau [email protected] www.berlin.de/laf Psychiatry, psychotherapy and psychoso- matics – memory clinic Neue Bergstrasse 6 13585 Berlin (030) 1301 3300 1 www.vivantes.de/fuer-sie-vor-ort/ klinikum-spandau/fachbereiche/ kliniken/psychiatrie-psychothera- pie-und-psychosomatik

43 Welcome to Spandau

Trauma Advice Turmstrasse 21 10559 Berlin ÜBERLEBEN centre 0177 5300 0671 The ÜBERLEBEN centre (formerly the Be- 030 6663 3142 handlungszentrum für Folteropfer e.V.) [email protected] is active at a national and international Arabic, Farsi, Urdu, Russian level on behalf of survivors of torture Opening hours: and the violence of war. Support in the Monday–Friday 8.00–20.00 medical, psycho-therapeutic, social work and integration area. Addiction Advice Turmstrasse 21 10559 Berlin The Spandau district publishes the info 030 3039 060 card “Addiction prevention and aid” in a [email protected] range of languages. www.ueberleben.org www.berlin.de/ba-spandau/service/ publikationen/artikel.234109.php XENION Psychosocial aid for victims of political persecution Spandau Social Psychiatric Service Expert service for traumatised refugees ­Klosterstrasse 36 or victims of serious violence from the 13581 Berlin Berlin network for refugees in need of 030 90279 2759 special protection 030 90279 5505 Paulsenstrasse 55–56 [email protected] 12163 Berlin Opening hours 030 3232 933 Thursday 16:00–18.00 [email protected] Appointments by telephone www.xenion.org Monday, Tuesday, Thursday and Friday Telephone opening hours 9.00–14.00 Monday–Friday 10.00–12.00 Appointments by arrangement Berlin Crisis Service Interpreters in all languages Spandau site are available. Fast, fully-qualified assistance in psy- cho-social crises, and acute mental and Caritas Berlin e.V. psychiatric emergencies for those affect- Identification advice and support for ref- ed, their relatives and other parties ugees in particular need of protection Charlottenstrasse 13 Building M 13597 Berlin

44 Health

030 3906 330 www.berlin.de/ba-spandau/­politik- Daily 16:00–24:00 Uhr und-verwaltung/aemter/jugendamt/ Day and night service for all Berlin erziehungs-und-familienberatung crisis services 030 3906 300 Care Daily 24:00–16:00 Uhr www.berliner-krisendienst.de Spandau care support point Information, advice and support with all Caritas aspects of care Spandau youth and addiction advice www.pflegestuetzpunkteberlin.de Hasenmark 3 13585 Berlin Kladow 030 6663 3630 Parnemannweg 22 www.caritas-berlin.de 14089 Berlin 030 90279 2026 Vista Spandau 030 90279 7560 Advice centre for alcohol and medication Spandau Town Hall dependent persons in Spandau Galenstrasse 14 Carl-Schurz-Strasse 31 13597 Berlin 13597 Berlin 030 2398 5597 030 3553 0877 0 [email protected] [email protected] http://vistaberlin.de/einrichtungen/ Rohrdamm alkohol-und-medikamentenber- Rohrdamm 83 atung-spandau 13629 Berlin 030 2579 4928 1 Spandau Youth Office 030 2579 4960 281 Education and family advice centre. info@pflegestuetzpunkt-siemens- Help with personal problems, difficulties stadt.de in family life and child and young per- sons’ issues Carl-Schurz-Strasse 2–6 13597 Berlin 030 90279 2448

45 Welcome to Spandau

At the following link you will find the bro- chures “Healthy, social Spandau”, “Ser- 10 vices for expectant mothers and fathers, 4 families with babies and small children in Spandau” and “A guide to help yourself Leisure, Culture and in Spandau” Religion www.berlin.de/ba-spandau/service/ publikationen/artikel.234109.php

Spandau offers a range of You will find the brochure “Active ageing cultural services such as cine- in Spandau” mas, theatres and museums. www.verlag-apercu.de/fileadmin/ There are major festivals ddb/2016_02_19_seniorenratgeber_ and events in every area of spandau/index.html#6 games, sports and culture. You can find more informa- You will find other leisure services at tion in the Spandau guides www.gotischeshaus.de/tourist-info or the tourist information in You will find the family centres under the “Gotisches Haus“. Local “Children” on page 31. centres, family centres, youth leisure facilities and senior Local Centres citizen clubs offer a range of activities for the neighbour- Meeting points for people of all genera- hood and individual target tions and cultures in the district. groups. District community centre Heerstraße Nord e.V. Obstallee 22d 13593 Berlin 030 3634 112 Leisure [email protected] Culture and [email protected] Religion Local Centres www.gwv-heerstrasse.de Seni- Senior Citizen Clubs and Mee- Clubs and Meeting Points Adult Adult Education Centre Libraries Music Libraries Music Schools Voluntary Involvement Sports Voluntary Involvement46 Sports Clubs Immigrant Organi- Libraries Music Schools Voluntary Involvement Sports Sports Clubs Immigrant Organisations in Spandau Reli- Leisure, Culture and Religion

District Office Siemensstadt Casa e.V. “Zuversicht” district centre Wattstrasse 13 Brunsbütteler Damm 312 13629 Berlin 13591 Berlin 030 8172 4570 030 2219 0596 [email protected] There are a number of rooms available Senior Citizen Clubs and Meeting for individual services in the afternoon Points and/or evening in the neighbouring Rohrdamm 23 You will find all the senior citizen clubs and meting points in Spandau and the Neighbourhood centres – services offered at the following link. ­Paul-Schneider-Haus – Spandau Mitte www.berlin.de/ba-spandau/poli - Schönwalder Strasse 23 tik-und-verwaltung/aemter/amt- 13585 Berlin fuer-soziales/artikel.292592.php 030 6706 0511 http://paul-schneider-haus.de/#psh Südpark senior citizens’ club Weverstrasse 38 Community Association Haselhorst e.V. 13595 Berlin Burscheider Weg 21 030 3628 6799 13599 Berlin [email protected] 030 3345 151 030 3513 2236 Lindenufer senior citizens’ club [email protected] Mauerstrasse 10a www.gwv-haselhorst.de/ 13597 Berlin 030 3360 7614 District centre in the Paul-Gerhardt-­ [email protected] Church association - multi-generation house – Falkenhagener Feld Senior citizens meeting point in senior Im Spektefeld 26 citizens home 13589 Berlin Maulbeerallee 23 030 3736 253 13593 Berlin 030 3739 186 [email protected] Senior citizens meeting point www.paulgerhardtgemeinde.de Haselhorster Damm 9 13599 Berlin

47 Welcome to Spandau

Senior citizens meeting point in senior Children and young adults library citizens home Carl-Schurz-Strasse 13 Freudstrasse 11–13 13597 Berlin 13589 Berlin 030 90279 5512 030 90279 5550 Senior citizens meeting point in senior [email protected] citizens home www.berlin.de/ ­stadtbibliothek- Ruhlebener Strasse/Stichstrasse 1 spandau/bibliotheken/kind- 13597 Berlin er-und-jugendbibliothek

Senior citizens meeting point Falkenhagener Feld district library Hohenzollernring 105 Westerwaldstrasse 9 13585 Berlin 13589 Berlin 030 6040 0687 bibliothek-falkenhagener-feld@ Adult Education School ba-spandau.berlin.de

Spandau Adult Education School Haselhorst district library Carl-Schurz-Strasse 17 Gartenfelder Strasse 104 13597 Berlin 13599 Berlin 030 90279 5000 030 90279 8690/-93 030 90279 5001 030 90279 8694 [email protected] bibliothek-haselhorst@ba-spandau. berlin.de Libraries Heerstrasse district library District central library Obstallee 22f Carl-Schurz-Strasse 13 13593 Berlin 13597 Berlin 030 3631 091 030 90279 5537 bibliothek-heerstraße@ba-spandau. 030 90279 5550 berlin.de [email protected] www.berlin.de/stadtbibliothek-spandau/­ Kladow district library bibliotheken/bezirkszentralbibliothek Sakrower Landstrasse 2 14089 Berlin 030 8161 5889 [email protected]

48 Leisure, Culture and Religion

Spandau mobile library Evangelische Melanchthon-Gemeinde Carl-Schurz-Strasse 13 Catch up with refugees in Café 13597 Berlin ­International 030 90279 5530 Pichelsdorfer Strasse 79 [email protected] 13595 Berlin www.berlin.de/ ­stadtbibliothek- 0162 3282 865 spandau/bibliotheken/fahrbibliothek [email protected] Opening hours Monday 15:30–18:00 Music Schools

Welcome Association Gatow-Kladow Spandau music school The Welcome Association is a network of Moritzstrasse 17 active people from Gatow and Kladow in 13597 Berlin South Spandau 030 90279 5812 willkommensbuendnis-­gatow- 030 90279 5807 [email protected] [email protected]

Sports Clubs Voluntary Activity Most sporting activity in Germany takes Project BENN quarter management Falk- place in sports clubs. For a small month- enhagener Feld West ly membership fee, you can take part in Kraepelinweg 3, sport on a regular basis (football, basket- 13589 Berlin ball, karate, swimming etc). You will find 030 3036 0802 comprehensive information about the 030 3036 0800 range of sports on offer and an overview BENN.im.Falkenhagener.Feld@ of sports clubs in Spandau on the Span- gesopmbh.berlin dau District Sports Association website: www.gesbit.de www.bezirkssportbund-spandau.de

Team Wilhelmstadt Berlin State Sports Association Adamstrasse 40 Priesterweg 6 13595 Berlin 10829 Berlin 030 4995 1910 030 5552 5356 [email protected] 0152 5571 0048 www.gesbit.de [email protected] www.lsb-berlin.net/sportangebote

49 Welcome to Spandau

Immigrant Organisations in Religious and Belief Associations Spandau The German constitution guarantees re- ligious freedom. People can choose their Protestant Youth and Care Office – (EJF) religion freely. There are various church Brüderstrasse 28 and religious communities in Spandau. 13595 Berlin You will find an overview of religious and 030 3510 2400 belief communities in our region on the 030 3510 2401 website of the Officer for Church, Reli- [email protected] gion and Belief Communities. Information www.berlin.de/sen/kultur/religion-wel - Monday 9:00–12.00 (French, Arabic, tanschauung/artikel.101987.php Russian, Serbian, Bosnian, Croatian) Tuesday 9:00-12:00 (Dari, Kurdish, At the following link you will find brief in- Turkish, Russian) formation from the catholic and protes- Wednesday 9:00–12:00 (Farsi, Kurd- tant officers for religion and belief mat- ish, Turkish, Arabic, Urdu) ters in simple language on the subjects: Thursday 9:00–12:00 • Islam in Germany • The Jehovah’s Witnesses German Arabic Friendship Association • Christian fundamentalism (DAF) as a download in German, English, French, Lynarstrasse 35a Serbian, Arabic, Farsi, Pastho, Urdu 13585 Berlin www.ezw-berlin.de/html/8236.php 030 5552 5278 [email protected] www.dafverein.de

German Serbian Association for Coopera- tion 0170 2113 528 [email protected] www.sdg-berlin.de.tl

50 Emergencies and Crises

The Spandau district publishes the emer- gency card in a range of languages. 11 www.berlin.de/ba-spandau/service/ publikationen/artikel.234109.php Emergencies and Crises 24 hour Emergency Numbers Police emergency number There is help and support. 110

Fire department / emergency doctor 112

Children’s doctor on-call service 030 3100 31

Emergency dental service 030 8900 4333

BIG Hotline – Help with domestic violence against women Help with domestic violence for women and their children. Placement in women’s refuges 030 6110 300 www.big-hotline.de

Help telephone for pregnant women in need – anonymous and safe Crises 0800 4040 020 (free) Emergencies www.bafza.de/aufgaben/ hilfetelefon-­ 24 hour Emergencyschwangere-in-not.html Numbers Spandau Multilingual District Spandau District Emergency Num- Berlin-wide Emergency Numbers Emergen- Berlin-wide Emergency Numbers Emergencies and hour Emergency Numbers Spandau District Emergency 51 Numbers Spandau District Emergency Numbers Ber- Spandau District Emergency Numbers Berlin-wide Emer- Welcome to Spandau

Berlin Crisis Centre Spandau Site 030 90279 5555 Fast, fully-qualified assistance in psy- 030 6100 66 (Child protection hot- cho-social crises, and acute mental and line – outside opening hours) psychiatric emergencies for those affect- www.berlin.de/ba-spandau/poli- ed, their relatives and other parties tik-und-verwaltung/aemter/jugen- 030 3906 330 daily 16:00–24:00 Uhr damt/ 030 3906 300 daily 24:00–16:00 Uhr Opening hours: www.berliner-krisendienst.de Monday–Friday 8:00–18:00

Berlin Emergency Service Child Protection Spandau Health Office Child Protection Hotline Central day service in the children and (multilingual) young person’s health service where 030 6100 61 (Berlin children’s emer- there is a suspected threat to babies or gency service) young children 030 6100 62 (Berlin youth emergency 030 90279 5502 service) Monday–Friday 8:00–16:00 030 6100 63 (Girls’ emergency ser- vice) Spandau Sibuz www.berliner-notdienst-kinder- Advice services from school psycholo- schutz.de gists for prevention of violence and crisis intervention aimed at school students, Muslim Pastoral Telephone parents and school staff The Muslim Pastoral telephone offers 030 90279 5850 pastoral care 24 hours daily. Opening hours: 030 4435 0980 Monday to Thursday 9:00–15:00 030 4435 0982 9 Friday 9:00–13:30 [email protected] www.mutes.de Police services in Spandau Arabic, Urdu, English, Moroccan Coordinator for “Domestic violence”, “Victim protection officer” and “Stalking” in Directorate 2 Spandau District Emergency 030 4664 2042 20 Monday to Friday Numbers 8:30–14:00 030 4664 2217 00 (Directorate 2, Spandau youth office crisis service ­Section 21, ­Moritzstrasse 10) For a suspected threat to nursing babies, 030 4664 2237 00 (Directorate 2, Sec- children and young people, violence pre- tion 23 Schmidt-Knobelsdorf-Strasse 27) vention and crisis intervention 52 Emergencies and Crises

Dir 2 K AGIA (Working area intercultural Berlin-wide Emergency Numbers tasks) The staff of the AGIA work in close Berlin Child Protection Centre contact with clubs, associations and Advice and help with family conflicts religious communities operated by or 0800 1110 444 for immigrants. Their networking work Monday–Friday 9:00–20:00 makes an important contribution to www.kinderschutz-zentrum-berlin.de communication between the cultures and institutions. German Child Protection Association Help and advice with crises and violence They also develop contacts to individual in the family bodies and authorities in order to guar- 030 4580 2931 antee inter-authority collaboration. Spe- www.kinderschutzbund-berlin.de cially trained police officers work to pre- vent criminal acts relating to residence Working group against sexual abuse of law or administrative offences. girls Moritzstr. 10 030 4862 8222 (Girls advice centre) 13597 Berlin-Spandau 030 6939 192 (Support services for 030 4664 2702 00 women* and trans*) [email protected] www.wildwasser-berlin.de

Eulalia Eigensinn e.V. Berliner Boys Self-help and advice for women Help for boys with sexual violence 030 3351 191 030 2363 3983 www.eulalia-eigensinn.de www.berlinerjungs.org

HÎNBÛN Child in the centre (KiZ) Education and advice centres for women Social-therapeutic aid with sexual abuse and their families for children, young people and their rel- 030 3366 662 atives. www.hinbun.de 030 2828 077 www.kind-im-zentrum.de

53 Welcome to Spandau

Neuhland e.V. People’s Solidarity Berlin Help for suicidal children and young people Advice for men – against violence 030 8730 111 Tieckstrasse 41 www.neuhland.net 10115 Berlin Opening hours: 030 7859 825 Monday - Friday 9:00 - 18:00 030 2888 5822 [email protected] Violence protection ambulance www.volkssolidaritaet.de/berlin- Free legal medical documentation of er-volkssolidaritaet/beratung-hilfe/ your injuries. This is legally valid if you beratung-fuer-maenner-gegen- choose to take legal action later. gewalt/ 030 4505 7027 0 https://gewaltschutzambulanz.char- Care in an emergency ite.de/angebot_der_gewaltschutzam- Advice and complaint centre for conflict bulanz/ and violence in the care of older people 030 6959 8989 Victim Assistance www.pflege-in-not.de Advice centre for victims of crime, men and women, regardless of crime 030 3952 867 www.opferhilfe-berlin.de

Berlin Centre for Crime Prevention (BZfG) Development of violence-free life oppor- tunities 030 9561 3838 www.bzfg.de

54 Legal Notice

Welcome to Spandau Guide for immigrants – English – 1. edition Berlin, May 2018

Published by Berlin Spandau District Office Carl-Schurz-Strasse 2/6 13597 Berlin www.berlin.de/spandau

Editing team Danilo Segina Tanja Goetz-Arsenijevic Amina Acimi Hannah Rindler ariadne an der spree GmbH

Design ariadne an der spree GmbH Spandau District Office Carl-Schurz-Strasse 2/6 13597­ Berlin www.berlin.de/ba-spandau

All details subject to correction