Inditex | 2020 Annual Report

Shareholder relations

187 Inditex | 2020 Annual Report

About Inditex Lines of action Protect Drive Develop Collaborate Appendices Annual accounts How we report

2.5. Shareholder relations

Related MATERIAL TOPICS: STAKEHOLDER engagement

We are strengthening the transparency policies and Our shareholder remuneration policy, approved by the communication channels that give us the ability to listen Inditex Annual General Meeting of Shareholders, aims to to our shareholders and deliver them value; striking a offer an attractive, predictable and sustainable dividend balance between continued reinvestment in the growth of over time. This policy adheres to maintaining an adequate the Group, creating a positive impact on our environment level of resources to assure continued investment for as a whole, and offering an attractive and predictable future Company growth and value creation. distribution of dividends. In line with this policy, in November of 2020, a dividend Involving shareholders in the decision-making process of of 0.35 euros per share corresponding to 2019 was the Annual General Meeting — our highest level governing distributed to shareholders. body(1)— means we can hear their clear mandate: to create value sustainably in the medium and long term.

Because of this, while continuing to strengthen the 2.5.2. Shareholder transparency policies and communication channels that give us the ability to listen to our shareholders and deliver them relations value; striking a balance between continued reinvestment in the growth of the Group, creating a positive impact on The relationships between Inditex and its shareholders — our environment as a whole, and offering an attractive and both current and potential — are governed by the Policy predictable distribution of dividends. on Communication and Contact with Shareholders, Institutional Investors and Proxy Advisors and the Regulations of the Board of Directors.

2.5.1. Shareholding Inditex guarantees that market participants (shareholders and potential shareholders in particular) have equal access structure and shareholder to information. The Inditex website plays an important role in putting this policy of communicative transparency remuneration and equal access to information into practice: examples include the Investor Agenda, reports and presentations The following chart shows a summary of the Inditex on the evolution of the Group. shareholding structure: In the interest of transparency, a full list of the entities and INDITEX SHAREHOLDERS 31/1/2021" SHARES % analysts that produce Inditex reports is also published on the corporate website (www.inditex.com). PONTEGADEA INVERSIONES SL 1,558,637,990 50.01% PARTLER 2006 SL 289,362,325 9.28% ROSP CORUNNA PARTICIPACIONES EMPRESARIALES SL 157,474,030 5.05% INSTITUTIONAL 1,054,231,432 33.83% RETAILER 55,222,310 1.77% TREASURY SHARES 1,726,305 0.06%

TOTAL 3,116,654,392 100%

(1) The Company's shares are represented through book entries. The Sociedad de Gestión de los Sistemas de Registro, Compensación y Liquidación de Valores (Iberclear) is responsible for recording book entries.

188 Inditex | 2020 Annual Report

Drive > Shareholder relations

Individual Shareholders’ Department Euro STOXX 50/IBEX 35

All private investors can contact the Individual Shareholders’ Inditex has been included in Europe’s leading Euro STOXX Department to obtain detailed information on business 50 index since 2011, and the selective Spanish IBEX 35 developments and Inditex’s future strategy. index since 2001.

In the 2020 financial year, we dealt with around 800 requests for information on the Company from individual FTSE4Good shareholders. Inditex sends precise information and documentation so that all shareholders are adequately FTSE4Good is a sustainability-based index that has updated on, and can participate actively in, the decision- included Inditex since October 2002. In 2020, the Company making process of the highest governing body of the was awarded a score of 4.9 out of 5. The sustainability Group. stock index includes global companies with a commitment to sustainability, taking into account environmental, social and corporate governance practices. Investor Relations Department Information on business developments is shown on Dow Jones Sustainability Index the Inditex corporate website (www.inditex.com) and is distributed to our investor and analyst database with more The Dow Jones Sustainability Index (DJSI) assesses than 1,100 entries. Inditex compliments this information listed companies’ sustainability performance annually, with quarterly open access conference calls, and with considering their economic, environmental and social presentations to analysts and investors throughout the conduct. In 2020, the DJSI rated Inditex as one of the fiscal year in the principal financial capitals of the world. world’s most sustainable retail companies for the twentieth consecutive year. Furthermore, 35 financial and stock market entities publish analyses and reports on Inditex's market position. The In 2020, 86 companies were assessed in this ranking, Company’s shareholder structure includes institutional published by S&P Dow Jones Indices, with Inditex being one investors, holding 33.83% of share capital, together with of the 11 companies included as a member of DJSI World, 1.77% held by private investors who play a key role shaping in addition to being included in DJSI Europe. Furthermore, the share price and its liquidity. Inditex was awarded the silver medal in the Sustainability Yearbook 2020, also published by S&P Global.

We have consistently achieved the highest scores in the 2.5.3. Indices Retailing category since our Company was first included in the index in 2002. In 2020 the Group achieved a total score of 75, placing it 51 points ahead of the industry average. In Inditex is included in benchmark indices for both its financial this edition, we have upheld our leadership in the industry performance and its best practices in sustainability. in terms of environmental matters, receiving the highest score in this area.

Inditex score Ranking percentile (2) Average score for the sector 2020 2019 2018 2017 2016 2020 2019 2018 2017 2016 2020 2019 2018 2017 2016

Economic and governance 67 63 61 70 76 97 92 93 99 100 27 29 26 40 42 Environmental 97 95 91 96 97 100 100 100 100 100 25 31 23 33 33 Social 72 57 61 79 76 97 92 100 100 98 20 22 19 32 29 TOTAL 75 68 68 78 80 99 97 100 100 98 24 28 23 36 36

(2) Percentage of companies in the same sector with a score lower than that awarded to Inditex.

102-53 189