Anti-Poverty Week

Anti-Poverty Week Essential Services Directory 2020 Contents About Directory About Directory �� 3 This project is an initiative of Canterbury Bankstown Emergency Contacts ��4 Multicultural Interagency (CBMIA) and Bankstown Community Drug Action Team (CDAT). Helplines And Information �� 5 It is supported by The Multicultural Network, City of Canterbury Low-Cost And FREE Meals �� 6 Bankstown, Metro Assist, Melkite Catholic Welfare Association, Bill Help - Energy Accounts Payment The Smith Family Communities for Children, Bankstown Community Resource Group, Services Australia, Settlement Services International Assistance (EAPA) Vouchers �� 9 (Community Hubs), Salvation Army, Youth of The Streets, Mission Mental Health Services ��10 Australia, Lifeline Macarthur, Diabetes NSW & ACT, TAFE NSW, Greenacre Area Community Centre and Muslim Women Australia. Mental Health Services Targeting The following websites have information of relevant services, Youth (12-25 Years) ��12 programs and events. Council ��12 City of Canterbury Bankstown Community Information Directory: cb.city/communitydirectory Alcohol And Drug Services ��13 The Multicultural Network: For services, activities and events in Legal Services ��14 Canterbury-Bankstown. Visit, tmnlinks.net.au Work Development Order (WDO) Activities Ask Izzy: Can’t find a service to meet your needs? Type in the service To Reduce Your Debt At Revenue NSW �� 15 you need in the search bar. Visit, askizzy.org.au Financial Counsellor ��16 Service NSW: This provides an easier way to find NSW Government Non-Interests Loan Scheme �� 17 information and services. Visit, service.nsw.gov.au Employment Support �� 17 Services Australia: For Federal Government payments and services. Visit, Support Services For Refugees And Asylum Seekers ��18 servicesaustralia.gov.au Government Services ��19 Department of Communities and Justice: For support services. Visit, facs.nsw.gov.au Phone the Translation and Interpreting Service (TIS) if you would like to access an interpreter to assist you in calling any of the listed services. Call 1800 131 450.

3 Essential Directory 2020 Services

Emergency Contacts Helplines and Information

POLICE 24/7 Organisation Address Contact Details Organisation Contact Details Bankstown 2 Meredith St, P (02) 9783 2199 After Hours GP Helpline P 1800 022 222 Police Station Bankstown NSW 2200 b Bankstown Police Area Command Facebook page Child Protection Helpline P 132 111

Campsie Police Station 58 Campsie St, P (02) 9784 9399 Emergency P 000 Campsie NSW 2194 b Campsie Police Area Command Facebook page Kids Helpline P 1800 551 800 Support for children 5-25yrs and their carers/parents Crime Stoppers P 1800 333 000 Lifeline P 13 11 14 Crisis Support for suicide prevention Police Assistance Line P 131 444 Link2Home P 1800 152 152 Riverwood Cnr Belmore Rd P (02) 9584 1899 For people who are homeless or are at risk of being homeless Police Station & Shenstone Rd, b St George PAC Facebook page Riverwood NSW 2210 Men’s Helpline P 1300 78 99 78

Mental Health Access Line P 1800 011 511 HOSPITALS Crisis support for families experiencing mental Organisation Address Contact Details health challenges Bankstown- Eldridge Rd, P (02) 9722 8000 My Aged Care P 1800 200 422 Lidcombe Hospital Bankstown NSW 2200 NSW Rape Crisis Centre P 1800 424 017 Canterbury Hospital 575 Canterbury Rd, P (02) 9787 0000 Campsie NSW 2194 Parent Line NSW P 1300 1300 52 Parenting support for families with children aged 0-18yrs STATE EMERGENCY SERVICES Seniors Rights Services P 1800 424 079 Organisation Address Contact Details Suicide Call Back Service P 1300 659 467 NSW State Emergency 2 Johnston Road, P 13 25 00 Service Bankstown Unit Bass Hill NSW 2197 b Bankstown Unit Facebook page Tresillian NSW P 1300 272 736 Parenting support for families with children aged 0-5yrs NSW State Emergency 196 Morefields Rd, P (02) 9750 9944 Service Canterbury Unit Beverly Hills NSW 2209 b NSW State Emergency Service 1800 RESPECT P 1800 737 732 Canterbury Unit Facebook page Counselling support for victims of sexual assault and domestic violence

4 5 $$$ $$$ Low-Cost And FREE Meals Low-Cost And FREE Meals

Organisation Address Contact Details Cost/Condition Organisation Address Contact Details Cost/Condition

Anglicare Good Shepherd O Every 2nd $10 bag of groceries Greenacre Area 87 Waterloo Road, O Pick up bag $2.00 Community Pantry, Church, 80 Pandora Wednesday at and /or $2 for fresh Community Centre Greenacre of food Must show Greenacre Street, Greenacre 1.30pm- 2.30pm food. Limit of two Food Hampers NSW 2190 Fridays 10.30am Centrelink Card or Affordable groceries NSW 2190 Coming dates: bags per visit. to 12.30pm Immigration Card 14th Oct, 28th Bring along Pension, First in, first Oct, 11th Nov Health Care or served Social P (02) 9750 8250 Immigration Card. distancing must be followed Anglicare Mobile Earlwood Anglican O Every 2nd Friday $10 bag of P (02) 9750 7982 Community Pantry, Church Cnr 3.30pm-4.30pm groceries. Two bags Earlwood Minnamorra Avenue Coming dates: per visit. Jesus Cares Lakemba Uniting O Every Thursday FREE Affordable groceries and St George’s 9th Oct, 23rd Bring along Pension, Organisation Church Cnr Haldon 11am-noon Parade, Earlwood Oct, 6th Nov Health Care or FREE book and BBQ Street and The NSW 2206 P (02) 9558 7537 Immigration Card Boulevarde, Lakemba NSW 2195 Anglicare St Paul’s Church O Every 2nd Friday $10 bag of Mobile Community 33 Church Street, (2nd Oct, 16th groceries. Two bags Mamma Penny Belmore Youth and O Friday, Saturday $5 or gold coin Pantry Van Canterbury Oct, 20th Oct, per visit. Mobile Food Pantry Resource Centre & Sunday Cheap groceries NSW 2194 13th Nov) Bring along Pension, Food hampers 40 Redman Parade, 9.30am-10.30am 9.30-10.30 am Health Care or Belmore NSW 2192 P 0423 207 530 P (02) 9789 5991 Immigration Card Meals on Wheels, Senior Citizens O Mon-Fri home Low-cost Campsie Uniting 36 Evaline Street, O Mon-Fri FREE Bankstown Centre 202 Waterloo deliveries Referral required, Church Campsie NSW 2194 at 12 noon-1pm Fresh meat available Meals home delivery Road, Greenacre 11.30am-1.30pm over 65 or have NSW 2190 disability. Need to Drop-in/ fresh fruit, P Trevor on by prior P (02) 9797 9646 call to register vegetables and 0409 648 623 arrangements other groceries Meals on Wheels, 2/2 Carrington O Tuesday and Low-cost Canterbury Centre, Campsie Thursday Need to call to Greek Orthodox Greek Community O Every Tuesday FREE Meals home delivery NSW 2194 register Referral Community of NSW Club 206-210 12 noon-4pm Limit of two meals P (02) 9718 3093 required, over 65 or Hot lunches Lakemba Street, per person, bring P (02) 9740 8310 have disability Lakemba NSW 2195 your own bag

Metro Assist, Level 2/59-93 O Tuesday & FREE Campsie Evaline Street, Thursday Need to call Food Parcels Campsie NSW 2194 P (02) 9789 3744 to register

6 7 Essential Directory 2020 Services Bill Help - Energy Accounts Low-Cost And FREE Meals Payment Assistance (EAPA) Vouchers

Organisation Address Contact Details Cost/Condition Organisation Address Contact Details Cost/Condition

Mission Australia 55 Meredith Street P 9709 6169 FREE Anglicare Level 1, Suite 27 O Mon to Fri FREE Bankstown 2200 Bankstown Liberty Plaza 256 9am-5pm Booking essential. Chapel Road South, P (02) 8624 8600 Mountaha’s 2/15-17 Gartmore P 0405 610 693 FREE Bankstown Helping Hand Avenue, Bankstown Call in advance NSW 2200 Food parcels NSW 2200 Lebanese Muslim 71-75 Wangee Road, O Mon to Fri FREE Association Lakemba NSW 2195 9am-5pm Booking essential Oz Harvest Delivery, Canterbury Harm O Friday - 10am FREE P (02) 9750 6833 Canterbury Reduction Program P (02) 9718 2636 Food and groceries 63 Tudor Street, Belmore NSW 2192 Melkite Catholic 80 Waterloo Road, O Mon to Fri FREE Welfare Association Greenacre NSW 2190 9.30-2.00pm Booking essential Prosper Project 34 North Parade O Thursday FREE P (02) 9450 5514 Australia Sydney Campsie NSW 2194 12 noon - 12.30pm May apply for O Vouchers and P 0402 787 571 assistance at Metro Assist Inc 62 Meredith Street, Mon to Fri FREE free food W prosperproject Bankstown Bankstown 9am-5pm Booking essential australia.org NSW 2200 P (02) 9789 3744

Riverwood 151 North Belmore O Monday FREE Metro Assist Inc. Level 2, 59-63 O Mon to Fri FREE Community Centre Road, Riverwood 4.30pm-6pm Canterbury Evaline Street, 9am-5pm Booking essential One Meal NSW 2210 P (02) 9533 0100 Campsie NSW 2194 P (02) 9789 3744 Takeaway dinner P 0478 478 464 Muslim Women 47 Wangee Road, O Mon to Fri FREE Australia Lakemba NSW 2195 9am-5pm Booking essential St Vincent de Paul 2a East Terrace, P (02) 9796 1178 FREE P Food parcels Bankstown Need to be (02) 9750 6916 and vouchers NSW 2200 assessed and Padstow 4/23 Cahors Road, O Mon to Fri FREE register Community Care Padstow NSW 2211 9am-5pm Booking essential The Staples Bag 449 Canterbury O Mon to Fri Bags for $10, $20 P (02) 9772 2299 Low cost groceries Road, Campsie 9am-5pm & or $30 Salvation Army O Mon to Fri FREE NSW 2194 O Other groceries at Sat to Sun 9am-5pm Booking essential 9am-2pm low cost P 1300 371 288 P (02) 9787 6832 Service NSW Bankstown Central O Mon to Fri FREE Villawood Senior 29 Villawood Road, O Monday, Tuesday $5 or FREE Shop, 350/351 North 9am-5pm Contact for more Citizens Centre Villawood NSW 2163 & Wednesday Terrace, Bankstown P 13 77 88 details Takeaway lunch 12 noon-1pm NSW 2200 P (02) 9726 3616

8 9 Mental Health Services Mental Health Services

Organisation When and Contact Details Organisation When and Contact Details Bankstown Women’s Health Centre O Mon to Fri, 9am–5pm Relationships Australia O Mon to Fri, 9am– 4.30pm l 1/24-26 Jacobs St, Bankstown NSW 2200 P 1300 364 277 P (02) 9790 1378 SANE Australia Information about mental illness, treatments where to go for support and help carers. Beyond Blue P 1300 22 4636 P 1800 187 263

Black Dog Institute Information on symptoms, treatment and prevention of depression and bipolar disorder. STARTTS O Mon to Fri, 9am–4.30pm P Reception 9382 4530 l 152-168 The Horsley Dr, Carramar NSW 2163 P Clinic 9382 2991 P (02) 9646 6700 Carers Australia Short-term counselling, and emotional and The Butterfly Foundation O 8am-midnight psychological support services for carers and their families in each state and territory. Phone, webchat and email support for those experiencing an eating disorder, friends, family, P 1800 242 636 carers and professionals. Domestic Violence Helpline O 24/7 P 1800 33 4673 P 1800 656 463 Transcultural Mental health O Mon to Fri, 8.30am–5pm Grief Support O 24/7 l Cumberland Hospital, 1-11 Hainsworth P (02) 9849 6644 St, Westmead NSW 2151

Lifeline Macarthur O Mon to Fri, 9am-4pm P 1800 648 911 (Aftercare, Suicide Bereavement P (02) 4645 7212 Uniting O Mon to Fri, 8am–6pm Support, Eclipse Support Group) l 41 Meredith St, Bankstown NSW 2200 MensLine Australia 24/7 counselling support for men experiencing P 1800 864 846 emotional, health and relationship issues. P 1300 789 978 Women’s Counselling Centre O Mon to Fri, 9am–5pm

MindSpot Clinic An online and telephone clinic providing l 2 Carrington St, Campsie NSW 2194 free assessment and treatment services for P (02) 9718 1955 Australian adults with anxiety or depression. Your Room Counselling around alcohol and substance use. P 1800 614 434 P 1800 250 015 My Forever Family Carer Support O Mon to Fri, 9am-5pm P 1300 782 975

QLife Helpline O Mon to Fri, 3pm-12 midnight P 1800 184 527

10 11 Mental Health Services Targeting Youth (12-25 Years) Alcohol And Drug Services

Organisation Address Contact Details Organisation Address Contact Details Kids Helpline O 24/7 Alcohol and O 24/7 P 1800 551 800 Drug Information P (02) 9361 8000 or 1800 422 599 Services (ADIS) ICAMS Bankstown 36-38 Raymond Street, O Mon to Fri, 8.30am– 5pm Alcoholics Anonymous O 24/7 Bankstown NSW 2200 P (02) 9780 2777 W aa.org.au/meetings/find- Headspace Bankstown 1/41-45 Rickard Rd, O Mon to Fri, 9am– 5pm meetings/ Bankstown NSW 2200 P (02) 9393 9669 Bankstown Drug Bankstown Hospital, O Mon to Fri, 9am– 5pm The Corner Youth 101 Restwell St, O Mon to Fri, 8.30am– 5pm Health Services Eldridge Road, P (02) 9722 8293 Bankstown NSW 2200 Health Service Bankstown NSW 2200 P (02) 9796 8633

Twenty10 Gay and Level 1/45 Chippen O Mon to Fri, 9am– 5pm Bankstown Alcoholics St Paul’s Church hall, O Thursdays, 8pm Anonymous 461 Chapel Road, Lesbian service St, Chippendale P (02) 8594 9555 P 1300 222 222 NSW 2008 Bankstown NSW 2200 Community Drug Various locations Bankstown Action Teams (CDATs) E [email protected] P (02) 9796 2930 Canterbury E [email protected] Council P 0416 650 509

Drug and Alcohol Suite 15, Level O Mon to Fri, 9am– 5pm Organisation Address Contact Details Multicultural Education 4/13-15 Moore St, P (02) 8706 0150 Center (DAMEC) Liverpool NSW 2170 Bankstown Customer Upper Ground Floor, P (02) 9707 9000 Service Centre Bankstown Civic Tower Fairfield Drug Health Fairfield Hospital O Mon to Fri, 8.30am– 5pm 66-72 Rickard Road, Service-Inpatient Grounds, Cnr Restwell P (02) 9616 8800 or Bankstown NSW 2000 Detox Unit and Prairievale roads, (02) 9616 8586 (Intake) Prairiewood, NSW, 2176 Campsie Customer 137 Beamish Street, P (02) 9707 9000 Service Centre Campsie NSW 2194 Family Drug Support Various locations O 24/7 P 1300 368 186

NSW Quitline O Mon to Fri, 7am-10pm P 13 7848 (13 QUIT)

Pathways – Salvation 7 Urana St, Villawood, O Mon to Fri, 9am-5pm Army (Drug and NSW 2163 P 0456 983 954 Alcohol Counsellor) SWLHD Drug Health 68-70 Eldridge Road, O Mon to Fri, 8.30am-5pm Opioid treatment Bankstown, NSW, 2200 P (02) 9616 8586 Bankstown

12 13 Essential Directory 2020 Services Work Development Order (WDO). Legal Services Activities To Reduce Your Debt At Revenue NSW

Organisation Address Contact Details Cost/ Organisation Address Contact Details Condition Arab Council Australia Suite 2.01, Level 2, 44- E [email protected] Asylum Becher House, 43 O Mon to Fri, 9am-4pm FREE 46 Mandarin Street, P (02) 9709 4333 Seekers Centre Bedford Street E admin@ Fairfield East NSW 2163 Newtown NSW 2042 asylumseekerscentre. Bankstown City Plaza P Call Fatma Alsiba on org.au Medical Centre (02) 9790 4321 or (02) 9750 2999 P (02) 9078 1900 Chester Hill 89-91 Waldron Road, P (02) 9645 3700 Energy and Water Level 11, 133 P 1800 246 545 FREE Neighbourhood Centre Chester Hill NSW 2162 Castlereagh Street, Ombudsman NSW Creating Links NSW Level 2, 58 Kitchener P 1300 254 657 Sydney NSW 2000 Parade, Bankstown Immigration Advice Suite 3, Level 8, E [email protected] FREE NSW 2200 377-383 Sussex and Rights Centre P (02) 8234 0700 Greenacre Area 87 Waterloo Road, P (02) 9750 7982 Street, Sydney Community Centre Greenacre NSW 2190 NSW 2000 O Jesuit Refugee Jesuit Refugee O Mon to Fri, 9am-5pm Metro Assist Limited Level 2/59-63 Mon to Fri, 9am– 5pm Evaline Street, P Service Australia Service 2 Darcy Road P (02) 9098 9336 (02) 9789 3744 (JRS) Westmead NSW 2145 Campsie NSW 2194 Mission of Hope P (02) 9793 6472 Legal Aid NSW Level 7, Civic Tower, E bankstown@legalaid. 66-72 Rickard Road, nsw.gov.au Muslim 35 Brancourt Avenue, P (02) 9707 2747 Bankstown P (02) 9707 4555 Community Radio Bankstown NSW 2200 NSW 2200 Muslim Women Australia 47 Wangee Road, O Mon to Fri, 9am-5pm Life Without Barriers Suite 1, level 1, 81 O Mon to Fri, 8.30am-5pm FREE Lakemba NSW 2195 P (02) 9750 6916 Railway Street, P (02) 9508 4000 Rockdale NSW 2216 Navitas 2 Jacobs Street, P (02) 9707 0200 Migrant 12-14 Seaview Street, P (02) 8002 1203 FREE Bankstown College Bankstown NSW 2200 Employment Dulwich Hill NSW Legal Service 2203 Psychcentral Level 8, Civic Tower, P 1300 856 779 or 0448 425 315 66-72 Rickard Road, South West Sydney Level 1/98-100 O Mondays, Tuesdays & FREE Bankstown NSW 2200 Legal Centre Moore Street, Thursdays, 10am-3pm PsychOrium Level 8, 25 Restwell O Mon to Fri, 8am-8pm Liverpool NSW 2170 P (02) 9601 7777 Street, BANKSTOWN, P Call Carollyne Youssef NSW, 2200 on 0434 662 642

Riverwood 151 Belmore Road O Mon to Fri, 9am-5pm Community Centre North, Riverwood P (02) 9533 0100 NSW 2210 South Western Sydney O Mon to Fri, 8.30am-4.30pm Local Health District P Call the Drug Health Services (SWSLHD) - Drug Intake Line on (02) 9616 8586 Health Services

14 15 Essential Directory 2020 Services

No Interest Loans Schemes

Organisation Address Contact Details Organisation Address Contact Details TAFE NSW Bankstown 500 Chapel Road, O Mon to Fri, 9am-5pm Baptist Care NSW & ACT Suite 4, Level 2, 402- O Tue to Fri, 8am-4pm & Padstow Bankstown NSW 2200 P 13 16 01 410 Chapel Road, E [email protected] and Raine Rd, Bankstown, NSW 2200 P Padstow NSW 2211 W [email protected] (02) 8713 4333 or 1300 275 227 The Salvation Army 7 Urana Street, P Call Maryam Zafari Metro Assist 62 Meredith O Mondays, Tuesdays & Fridays, Australia NSW Villawood NSW 2163 0456 983 954 Street,Bankstown, 9am-5pm Community of Hope NSW 2200 P (02) 9789 3744 or (02) 8709 0200 Level 2, 59-63 Evaline P Yagoona Medical Centre 552 Hume Highway, Call Sam Albassit on Street, Campsie, Yagoona NSW 2199 (02) 9790 7077 NSW 2194

MTC Australia Level 4, 6 Crofts O Mon to Fri, 8.30am-5pm Avenue, Hurstville, P (02) 8577 6000 Financial Counsellor NSW 2220 Salvation Army 166-170 S Parade, E [email protected] Eastern Territory Auburn, NSW 2144 P (02) 9633 5011 or 0437 002 426

Organisation Address Contact Details Anglicare Level 1, Suite 27 / 256 P (02) 9796 7258 Chapel Road South, Bankstown NSW 2200 Arab Council Australia Suite 2.01, Level 2, E [email protected] Employment Support 44-46 Mandarin Street, P (02) 9709 4333 Fairfield East NSW 2163

Creating Links Level 2, 58 Kitchener Parade, P 1300 254 657 Organisation Address Contact Details Bankstown NSW 2200 Dress for success 132 Marrickville Road E [email protected] Lifeline Macarthur P (02) 4645 7200 Marrickville NSW 2204 P 1800 773 456 Metro Assist Campsie Level 2, 59-63 Evaline Street, P (02) 9798 1700 or Campsie, NSW 2914 (02) 9789 3744 Fitted for work 37 & 38A, 70 Phillip P (02) 9635 9909 St, Parramatta Mission Australia Shop 43 The Campsie P (02) 9509 7140 Centre, 14-28 Amy Street, Metro Assist - 62 Meredith Street, P (02) 8709 0200 Campsie NSW 2194 Dress for work Bankstown NSW 2200 Padstow 23 Cahors Road, P (02) 9772 2299 Community Care Padstow NSW 2211

The Salvation Army Level 3, 58 Kitchener Parade, P (02) 9633 5011 Moneycare Bankstown Bankstown NSW 2200 Wesley Mission P 1300 827 638 Wesley Counselling Services

16 17 Essential Directory 2020 Services Support Services For Refugees Government Services And Asylum Seekers

Organisation Address Contact Details Services Australia Asylum Seekers Centre Becher House,43 O Mon to Fri, 9am–4pm Organisation Contact Details Bedford Street, P Newtown, NSW 2042 Abstudy 13 23 17

Australian Afghan 1 Bellona Avenue, O Mon to Thurs, 10am–4.30am Australian Apprentices P 13 36 33 Hassanian Youth Regents Park NSW 2143 and Friday, 10am–2pm Association (AAHYA) Child Support P 13 12 72

House of Welcome 197 The Trongate, South O Mon to Fri, 10am– 3pm Disabilities, Sickness and Carers P 13 27 17 Granville, NSW 2142 Employment Services P 13 28 50 Jesuit Refugee Service 2 Darcy Road, P (02) 9098 9336 Australia (JRS) Westmead, NSW 2145 Family Assistance Office P 13 61 50 Lebanese Muslim 71-75 Wangee Road, Youth Transition Support program, Indigenous Call Centre P 13 63 80 Association Thrive Lakemba NSW 2195 designed to provide support for newly arrived migrants In languages other than English P 13 12 02 and refugee youth, between the ages of 12-25 years. International Services P 13 16 73 E [email protected] P (02) 9750 6833 Medicare P 13 20 11

Metro Assist Limited Level 2, 59-63 Evaline P (02) 8594 0300 Older Australians P 13 23 00 Street, Campsie, NSW 2194 Youth and Student Services P 13 24 90 Muslim Women Australia 47 Wangee Road, P (02) 9750 6916 Lakemba NSW 2195 After hrs call 0412 549 524

NSW Service for 152-168 The Horsley P (02) 9646 6700 the Treatment and Drive, Carramar Rehabilitation of NSW 2163 Torture and Trauma Survivors (STARTTS)

Refugee Advice & Case 30 Botany Street, P (02) 8355 7227 Work Service (RACS) Randwick NSW 2031

Settlement Services 2/462 Chapel Road, P (02) 8713 9200 International Bankstown NSW 2200

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