DOCSLIB.ORG

Hex Dumping Primer Flashing a Phone

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Hex Dumping Primer Flashing a Phone HEX D UMPING P RIMER Part I Michael Harrington, CFCE, EnCE Cell (or Mobile as it’s known outside the US) Phone Forensics has become a red hot topic in the last year or so. Among the issues that examiners often face are the lack of support for specific models and manufacturers and the quixotic and proprietary file systems that are on the handsets. Adding to this mix are the expensive hardware and software ‘solutions’ that have flooded the forensic community-solutions that can run into the hundreds, thousands and even tens of thousands of dollars. Imagine a solution that was not only inexpensive, required only a hex editor and ASCII table to interpret data AND was able to obtain the Holy Grail of Cell Phone Forensics - the acquisition of the physical memory of the phone. Impossible you say? Doubt no more! Enter the world of Hex Dumps or ‘Flashing’ as it’s more commonly known. FLASHING A P HONE - W HAT I S I T? Flashing a phone is usually interpreted as a dump of the phones memory into a format that is either hexadecimal or binary (for an Absolute or true physical acquisition). The aim of the practitioner then is to get a snapshot of the complete memory contents of the phone in order to uncover hidden and deleted data. Concomitant to this is the hope that this method will eliminate problems caused by the more “traditional” methods of using AT commands to query the handset and thereby create changes to the phone memory. In essence we are striving to get as close to the forensic image which is the bread and butter of conventional electronic evidence forensics and thereby have a best evidence exhibit as defined by the legal courts. Why is obtaining this forensic image or hex dump so important? I believe it is of utmost importance for the examiner to try to get the data from the phone in this way because most of the so called forensic phone applications are in reality variations of backup software that concentrate on the user data and rely on the phone being up and running in order to get at the data (again using something like AT commands). The examiner needs to look beyond the general user data of contacts, call registers and text messages. Using a hex dump the examiner can plumb the memory for such things as previously inserted SIM cards, previous (and to the traditional tools lost) calls, MAC addresses and more. 1 Add this to the myriad number of handsets each with differences in how data is stored, software and hardware revisions and the exorbitant costs of hardware and software solutions the examiner must look beyond the traditional. Hex dumps can and have been obtained from handsets that wouldn’t otherwise power up, were broken or had no battery or SIM. This goes way beyond what is capable from a traditional logical examination, which generally requires one of the aforementioned situations. Obtaining a hex dump is not without caveats though. One has to be cognizant of the fact that the boxes and the software used are not “officially” sanctioned by the handset manufacturers (but then neither are the traditional tools used by the practitioner) and while overly complex to use, there is a dearth of information on how to use the software (what is out there is often in a language foreign to the user) and if the wrong button is pressed you can turn your evidence into a “brick”. Commercially the devices used to obtain the hex dumps of the phones are used by cell phone retailers to repair, customize and unlock (free the phone from its provider) to use with different providers.. EQUIPMENT So we have defined what a hex dump or a flash of the phone is and we have hinted that there is some device that is needed to obtain the dump. So what exactly is required? Common terminology used in this subset of the wireless industry for these devices is typically ‘box’ or ‘clip’. These devices are small aluminum devices with USB and RJ-45 ports. It can be overwhelming to look at the amount of ‘boxes’ or ‘clips’ available on sites and wonder if one is better than the other or if they even work. Listed below are some of the choices. UFS3 Tornado Furious Gold Smart Clip GTS Unibox JAF N-box Vygis Typically GSM oriented these boxes support a variety of cell phone manufacturers from Nokia to Motorola to Sony-Ericsson. Some cables for CDMA handsets can also be found. 2 It is best to select a box that has the widest support for the manufacturers your department or force sees. Some of the websites you can find these boxes on (and that the author has used with great success) are the following: GSM Server One Stop Factory Fone Fun Shop (UK) Tech GSM This paper is going to focus on the UFS3™ (Tornado) box because it is a popular and very inclusive solution, though the concepts described though out the paper are applicable to the gamut of products on the market for obtaining hex dumps. UFS3™ The terminology of this box can be confusing at times because the Universal Flashing Software and the box itself are both referred to by the same name. This can be further compounded by the software sometimes being referred to as ‘Tornado’. For all intents and purposes the software is the same and only differs by name (later versions also include upgrades for new models etc). Depending on where the box is purchased, the examiner can get a variety of cables to go with the various supported models of phones. In general, the UFSx series supports the following manufacturers/models. Nokia DCT3: 3610 (NAM-1), 2100 (NAM-2), 3410 (NHM-2), 6250 (NHM-3), 3310 (NHM-5), 3330 (NHM-6), 3350 (NHM-9), 3390 (NBP-1), 6210 (NPE-3), 5510 (NPM-5), 5190 (NSB-1), 6190 (NSB-3), 8890 (NSB-6), 8290 (NSB-7), 5110 (NSE-1), 5110i (NSE- 2), 6110 (NSE-3), 7110 (NSE-5), 8810 (NSE-6), 3210 (NSE-8), 5130 (NSK-1), 5130 (NSK-3), 6150 (NSM-1), 8850 (NSM-2), 8210 (NSM-3), 8250 (NSM-3D), 8855 (NSM-4), 5210 (NSM-5), 9110 (RAE-2), 6090 (NME-3) Nokia DCT4: D211 (DTE-1), 3300 (NEM-1), 3300b (NEM-2), 7210 (NHL-4), 7250 (NHL-4J), 7250i (NHL-4JX), 6610 (NHL-4U), 6800 (NHL-6), 6820a (NHL-9), 6650 (NHM-1), 8910 (NHM-4), 8910i (NHM-4NX), 8310 (NHM-7), 3510 (NHM-8), 1220 (NKC-1), 1260/1 (NKW-1), 7600 (NHM-3), 3320 (NPC-1), 6310 (NPE-4), 6310i (NPL-1), 6100 (NPL-2), 6200 (NPL-3), 5100 (NPM-6), 5100a (NPM-6X), 3590 (NPM-8), 6510 (NPM-9), 3595 (NPM-10), 3360 (NPW-1), 6360 (NPW-2), 8390 (NSB-8), 6800a (NSB-9), 6590 (NSM-9), 6108 (RH-4), 3108 (RH-6), 3510i (RH-9), 6340i (RH-13), 3560/20 (RH- 14), 1100 (RH-18), 3100 (RH-19), 6220 (RH-20), 6560 (RH-25), 3200 (RH-30), 3200b (RH-31), 1100b (RH-36), 1100a (RH-38), 2260/1 (RH39+41), 2220/1 (RH40+42), 3586i (RH-44), 3100b (RH-50), 2300 (RM-4), 2300a (RM-5) 3 Nokia DCT-L: 9290 (RAB-3), 9210 (RAE-3), 9210i (RAE-5) Sony Ericsson: R520, T39, T65, T68, T68i, T200, T202, T230, T238, T300, T306, T310, T312, T610, T616, T630, T628, P800, P802, P900, P908, Z600, Z608, A3618, T100, R600, T66, T600, Z200 Samsung: A2xx, A800, N1xx, N2xx, N300, N400, N500, N600, N611, N620, N625, N628, R200, R201, R208, R210, R220, R225, T100, T108, T400, T410, T500, E400, E710, E715, P100, P400, Q100, Q105, Q200, Q300, Q400, Q605, S100, S105, S108, S200, S208, S300, S300m, S308, V100, V200, V205, V208, X400, X430, A100, A110, A188, A300, A400, M100, E100, E105, E700, E708, S500, S508, X100, X600, A500 E-Gold, C100 SkyWorks, C108 SkyWorks Siemens: C30, S40, C35, C35 NEW, M35, M35 NEW, S35, S35 NEW, A35, A36, A40, A50, A52, A55, A60, 1168, C45, 2118, C55, 2128, C60, C60 boot, S45, S55, SX1, ME45, M55, M55 boot, SL42, SL45, SL55, 6688, MT50, M50, 3118 Cables and C onnections The cables that come with the UFS3™ box appear like standard data cables but end in an RJ-45 connector. Included in the kit is usually a DKU/5, FBUS and DKU/2 cable. The connection between the box and the handset directly access the manufacturer’s service ports typically through the Joint Test Action Group (JTAG) connections or the Mbus/Fbus connections. These connections can be located underneath the battery of the handset as shown in the below graphic of a Nokia 3310. Picture taken from http://www.embedtronics.com They can also be accessed through ports located on the bottom of the phone as is shown in this picture of the fbus connector on a Nokia 3220. 4 The UFS3™ uses a variety of specialist cables like the one shown below. Of note on the cable are the connecting points (for accessing the logic board) and the RJ-45 connector. The latter hooks directly into a like port on the UFS3™ box as is shown below. SarasSoft’s T ornado™ Software 5 Having discussed what a hex dump is and why it is necessary as well as the equipment for such, we can now move onto the software required to obtain the hex dump. Installation Installation of the software is straightforward. You should install the software before hooking the UFS3™ box to the computer. In most circumstances you will want to take the defaults that the software presents to you.
Load more

Recommended publications
  • Nokia 3310 User Guide
    Nokia 3310 User Guide Issue 2017-11-14 en-US Nokia 3310 User Guide About this user guide Important: For important information on the safe use of your device and battery, read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide. © 2017 HMD Global Oy. All rights reserved. Nokia 3310 User Guide Table of Contents About this user guide 2 Get started 6 Keys and parts 6 Set up and switch on your phone 7 Charge your phone 11 Lock or unlock the keys 11 Basics 13 Get the most out of the two SIM cards 13 Explore your phone 13 Change the volume 17 Change your ring or message tone 18 Change the wallpaper 19 Write text 19 Calls, contacts, and messages 21 Calls 21 Contacts 21 Send and receive messages 22 Personalize your phone 24 Change your ring or message tone 24 Change the look of your home screen 24 Profiles 25 Settings for Go to 26 Camera 27 Photos 27 Videos 27 Internet and connections 29 Browse the web 29 Music and videos 30 Music player 30 Video player 30 Radio 31 © 2017 HMD Global Oy. All rights reserved. Nokia 3310 User Guide Find and save radio stations 31 Listen to radio 31 Clock, calendar, and calculator 32 Set the time and date manually 32 Alarm clock 32 Calendar 32 Calculator 33 Bluetooth 34 Activate Bluetooth 34 Copy and remove content 35 Copy content 35 Share content 35 Remove private content from your phone 36 Backup and restore 37 Create a backup 37 Restore a backup 37 Settings 38 Call settings 38 Phone settings 38 Cost settings 38 Accessories 38 Security settings 39 Feedback 39 Restore factory settings 39 Message settings 40 Product and safety information 41 For your safety 41 Network services and costs 44 Emergency calls 44 Take care of your device 45 Recycle 46 Crossed-out wheelie bin symbol 47 Battery and charger information 47 Small children 49 Medical devices 49 © 2017 HMD Global Oy.
    [Show full text]
  • Nokia Phones: from a Total Success to a Total Fiasco
    Portland State University PDXScholar Engineering and Technology Management Faculty Publications and Presentations Engineering and Technology Management 10-8-2018 Nokia Phones: From a Total Success to a Total Fiasco Ahmed Alibage Portland State University Charles Weber Portland State University, [email protected] Follow this and additional works at: https://pdxscholar.library.pdx.edu/etm_fac Part of the Engineering Commons Let us know how access to this document benefits ou.y Citation Details A. Alibage and C. Weber, "Nokia Phones: From a Total Success to a Total Fiasco: A Study on Why Nokia Eventually Failed to Connect People, and an Analysis of What the New Home of Nokia Phones Must Do to Succeed," 2018 Portland International Conference on Management of Engineering and Technology (PICMET), Honolulu, HI, 2018, pp. 1-15. This Article is brought to you for free and open access. It has been accepted for inclusion in Engineering and Technology Management Faculty Publications and Presentations by an authorized administrator of PDXScholar. Please contact us if we can make this document more accessible: [email protected]. 2018 Proceedings of PICMET '18: Technology Management for Interconnected World Nokia Phones: From a Total Success to a Total Fiasco A Study on Why Nokia Eventually Failed to Connect People, and an Analysis of What the New Home of Nokia Phones Must Do to Succeed Ahmed Alibage, Charles Weber Dept. of Engineering and Technology Management, Portland State University, Portland, Oregon, USA Abstract—This research intensively reviews and analyzes the management made various strategic changes to take the strategic management of technology at Nokia Corporation. Using company back into its leading position, or at least into a traditional narrative literature review and secondary sources, we position that compensates or reduces the losses incurred since reviewed and analyzed the historical transformation of Nokia’s then.
    [Show full text]
  • Nokia F-Bus Protocol Do You Wish to Control Appliances from Your Mobile? Sure You Do! Read Below Now
    [email protected] Nokia F-Bus Protocol Do you wish to control appliances from your mobile? Sure you do! Read below now A Introduction to Nokia F-Bus The F-Bus Protocol Sending an SMS message Receiving an SMS message Deleting an SMS message The F-Bus Demo Board F-Bus Libraries for Codevision AVR (The Firmware) The SMS telemetry Programmable logic Controller (PLC) The SMS Car tracking System Very useful F-Bus Links A Introduction to Nokia F-Bus Disclaimer: I takes no responsibility for the use of this information. Some commands can be very hazardous to your phone and can make your phone useless! Use at your own risk, but have fun! Please Note: No Nokia fones were injured or kill in the production of this page!! How to connect microcontrollers to your Nokia 3310 Most Nokia phones have F-Bus and M-Bus connections that can be used to connect a phone to a PC or in our case a microcontroller. The connection can be used for controlling just about all functions of the phone, as well as uploading new firmware etc. This bus will allow us to send and receive SMS messages. Want to turn your air-conditioner on remotely? [email protected] The very popular Nokia 3310/3315 has the F/M Bus connection under the battery holder. This is a bit of a pain to get to and requires a special cable to make the connection. The left picture above shows the 4 gold pads used for the F and M Bus. The right picture shows the F-Bus cable connected to my Nokia 3310.
    [Show full text]
  • Understanding Women's Mobile Phone Use in Rural Kenya
    MMC0010.1177/2050157918776684Mobile Media & CommunicationWyche et al 776684research-article2018 Article Mobile Media & Communication 1 –17 Understanding women’s © The Author(s) 2018 Reprints and permissions: mobile phone use in rural sagepub.co.uk/journalsPermissions.nav https://doi.org/10.1177/2050157918776684DOI: 10.1177/2050157918776684 Kenya: An affordance-based journals.sagepub.com/home/mmc approach Susan Wyche Michigan State University, USA Nightingale Simiyu Independent researcher, Kenya Martha E. Othieno Independent researcher, Kenya Abstract Increases in mobile phone ownership and Internet access throughout Africa continue to motivate initiatives to use information and communication technologies (ICTs)— in particular, mobile phones—to address long-standing socioeconomic problems in the “developing world.” While it is generally recognized that mobile phones may help to address these problems by providing pertinent information, less widely known is exactly how (and if) a handset’s human–computer interface—that is, its software and hardware design—supports this form of communication. The concept of “affordances” has long been used to answer such questions. In this paper, we use Hartson’s definition of affordances to qualitatively investigate rural Kenyan women’s interactions with their mobile phones. Our detailed analysis provides empirically grounded answers to questions about the cognitive, physical, and sensory affordances of handsets used in our field sites and how they support and/or constrain mobile communication. We then discuss the implications of our findings: in particular, how this affordance-based approach draws attention to mobile phones’ design features and to the context in which they and their users are embedded—a focus which suggests new design and research opportunities in mobile communication.
    [Show full text]
  • The Impact of Nanotechnology on Mobile Phones and Computers
    J. Nano. Adv. Mat. 5, No. 1, 17-22 (2017) 17 Journal of Nanotechnology & Advanced Materials An International Journal © 2012 NSP http://dx.doi.org/10.18576/jnam/050103 The Impact of Nanotechnology on Mobile Phones and Computers M. D. Jeroh* Department of Physics/Industrial Physics, Nnamdi Azikiwe University, Awka, Anambra State, Nigeria. Received: 17 Aug. 2015, Revised: 22 Sep. 2016, Accepted: 29 Sep. 2016. Published online: 1 Jan. 2017. Abstract: This paper presents an introductory concept of nanotechnology and an insight on how this technology has tremendously improved the capability of mobile phones and computers. In this paper, the author uses windows versions for computers and mobile phones (Nokia) as a case study to buttress his points. Keywords: Nanotechnology, Semiconductor Devices, Mobile Phones, Nokia, Computers, Windows. 1 Introduction Science could be seen as the area of study that formulates ideas and hypothesis, which may be subjected to confirmation, by either experimental research or theoretical findings. Technology on the other hand involves using scientific ideas to manufacture/create machines, devices and other materials for the benefit of man. The combined use of technology and science by scientists and researchers over the years has opened an interesting multidisciplinary research field universally known as “nanotechnology.” “Nano” is a Greek word used to describe the length scale of one billionth of a metre expressed as 10-9m. “Nano” covers the category of materials or semiconductor-based devices with thickness within the 1-100nm region. The technology, which encompasses semiconductor devices and other materials within the dimensions of a few nanometers, is therefore described as nanotechnology.
    [Show full text]
  • Nokia 3310 4G User Guide
    Nokia 3310 4G User Guide Issue 2020-02-04 en-USA Nokia 3310 4G User Guide 1 About this user guide Important: For important information on the safe use of your device and battery, read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide. © 2020 HMD Global Oy. All rights reserved. 2 Nokia 3310 4G User Guide Table of Contents 1 About this user guide 2 2 Table of Contents 3 3 Get started 6 Keys and parts .......................................... 6 Set up and switch on your phone ................................ 7 Charge your phone ....................................... 9 4 Basics 11 Explore your phone ....................................... 11 Change the volume ....................................... 14 Write text ............................................. 14 5 Calls, contacts, and messages 15 Calls ................................................ 15 Contacts ............................................. 15 Send and receive messages .................................. 16 6 Personalize your phone 17 Change the tones ........................................ 17 Change the look of your home screen ............................. 17 7 Camera 18 Photos .............................................. 18 Videos ............................................... 18 8 Internet and connections 19 Browse the web ......................................... 19 Bluetooth® ...........................................
    [Show full text]
  • Nokia 3310 4G User Guide Pdfdisplaydoctitle=True Pdflang=En
    Nokia 3310 4G User Guide Issue 2019-09-25 en-GB Nokia 3310 4G User Guide 1 About this user guide Important: For important information on the safe use of your device and battery, read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide. © 2019 HMD Global Oy. All rights reserved. 2 Nokia 3310 4G User Guide Table of Contents 1 About this user guide 2 2 Get started 4 Keys and parts .......................................... 4 Set up and switch on your phone ................................ 5 Charge your phone ....................................... 7 3 Basics 9 Explore your phone ....................................... 9 Change the volume ....................................... 12 Write text ............................................. 12 4 Calls, contacts, and messages 13 Calls ................................................ 13 Contacts ............................................. 13 Send and receive messages .................................. 14 5 Personalise your phone 16 Change your ring or message tone .............................. 16 Change the wallpaper ...................................... 16 6 Camera 17 Photos .............................................. 17 Videos ............................................... 17 7 Internet and connections 19 Browse the web ......................................... 19 Activate Bluetooth .......................................
    [Show full text]
  • Nokia 3310 3G User Guide
    Nokia 3310 3G User Guide Issue 2020-02-04 en-USA Nokia 3310 3G User Guide 1 About this user guide Important: For important information on the safe use of your device and battery, read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide. © 2020 HMD Global Oy. All rights reserved. 2 Nokia 3310 3G User Guide Table of Contents 1 About this user guide 2 2 Table of Contents 3 3 Get started 6 Keys and parts .......................................... 6 Set up and switch on your phone ................................ 7 Charge your phone ....................................... 10 Lock or unlock the keys ..................................... 11 4 Basics 12 Get the most out of the two SIM cards (dual SIM phones) .................. 12 Explore your phone ....................................... 13 Change the volume ....................................... 16 Write text ............................................. 16 5 Calls, contacts, and messages 18 Calls ................................................ 18 Contacts ............................................. 19 Send and receive messages .................................. 20 6 Personalize your phone 21 Change your ring or message tone .............................. 21 Change the look of your home screen ............................. 21 7 Camera 23 Photos .............................................. 23 Videos ..............................................
    [Show full text]
  • Nokia 3310 Gebruikershandleiding
    Nokia 3310 Gebruikershandleiding Uitgave 2017-11-15 nl-NL Nokia 3310 Gebruikershandleiding Over deze gebruikershandleiding Belangrijk: Lees de gedeelten 'Voor uw veiligheid' en 'Product- en veiligheidsinformatie' in de gedrukte gebruikershandleiding of op www.nokia.com/support voordat u het apparaat in gebruik neemt, voor belangrijke informatie over een veilig gebruik van uw apparaat en batterij. Lees de gedrukte handleiding om aan de slag te gaan met uw nieuwe apparaat. © 2017 HMD Global Oy. Alle rechten voorbehouden. Nokia 3310 Gebruikershandleiding Inhoudsopgave Over deze gebruikershandleiding 2 Aan de slag 6 Toetsen en onderdelen 6 Uw telefoon instellen en inschakelen 7 Uw telefoon opladen 11 De toetsen vergrendelen of ontgrendelen 11 Basisprincipes 13 Optimaal gebruikmaken van de twee simkaarten 13 Uw telefoon ontdekken 13 Het volume wijzigen 17 Uw bel- of berichttoon wijzigen 18 De achtergrond wijzigen 19 Tekst schrijven 19 Oproepen, contacten en berichten 21 Oproepen 21 Contacten 21 Berichten verzenden en ontvangen 22 Uw telefoon personaliseren 24 Uw bel- of berichttoon wijzigen 24 Het uiterlijk van uw startscherm wijzigen 24 Profielen 25 Instellingen voor Ga naar 26 Camera 28 Foto's 28 Video's 28 Internet en verbindingen 30 Op het web bladeren 30 Muziek en video's 31 Muziekspeler 31 Videospeler 31 Radio 32 © 2017 HMD Global Oy. Alle rechten voorbehouden. Nokia 3310 Gebruikershandleiding Radiozenders zoeken en opslaan 32 Naar de radio luisteren 32 Klok, agenda en rekenmachine 33 De tijd en datum handmatig instellen 33 Wekker 33
    [Show full text]
  • A Study of Product Life Cycle: a Special Reference to Nokia Mobile
    ISSN (Online) 2393-8021 IARJSET ISSN (Print) 2394-1588 International Advanced Research Journal in Science, Engineering and Technology Vol. 7, Issue 1, January 2020 A Study of Product Life Cycle: A Special Reference to Nokia Mobile Sandeep Songara1, Himanshu Mathur2, Laxmi Jangid3, Shruti Mishra4 Assistant Professor, Department of Commerce and Management, Jayoti Vidyapeeth Woman’s University, Jaipur1,2,3,4 Abstract: Every product has to gone through with different stages of life cycle. If today nay product is comes under top brands can be come under decaling stage in few years. Same happened with Nokia phones. This paper will explore the reasons behind why Nokia failed in market and what it couldn’t able to sustain in market. This paper will throw light on why the growth span of Nokia was so short and it couldn’t able to recover its position in market among in its rivalries. Keywords: Nokia, Mobile, Product Life Cycle I. INTRODUCTION Every year, we consistently buy a number of items to consume. When time goes on, it will turn out that the well- established product is less conventional or obsolete. Although consumers are focused on more sophisticated goods, their demand is therefore growing rapidly after launch. The understanding of the Product Life Cycle (PLC) is therefore very important as it defines the phases of a product life from the point where it was first shipped until it is eventually withdrawn or expelled from the market. Not every single product will meet PLC's closing stage. Some of the goods are going to continue to grow, while others are going to shove and fall upward.
    [Show full text]
  • Nokia and the Adaptive Cycle of Change Arne Beentjes Universiteit Van Amsterdam
    Nokia and the Adaptive Cycle of Change Arne Beentjes Universiteit van Amsterdam Keywords. Nokia, adaptive cycle of change Introduction The first mobile phone I ever laid eyes on was the Nokia 3310. At that time (somewhere around 2002) Nokia was, in my eyes, the only manufacturer of mobile devices. Also in the beginning of time of the smartphones, Nokia was a market leader. I remember saying to a friend: “Wow! Nokia must be the biggest company in the world” (I was very young at that time). Yet today, you rarely see a Nokia smartphone. This is a great opportunity to dig into the history of Nokia in the past decennium and see where they made good and bad choices when it comes to their mobile phones. This paper describes the last 10 years of the Nokia mobile phones in the terms of the Adaptive Cycle of Change through the eyes of (a) consumer. 1. Equilibrium When Nokia launched the Nokia 1100 handset in 2003 it was both the best-selling mobile phone of all time as well as the best-selling consumer electronic product [1]. Nokia created small, robust and cheap devices; catchy because of the simplicity. At this stage there were a lot of companies developing mobile phones (LG, Motorola, Ericsson) so the competition was high. Because of the fast growth of technology Nokia knew, even though in a state of equilibrium, that they had to move forward. Staying with simple cell phones would lead to a decrease in market value. They focused on changing the look of cell phones and penetrated the smartphone market.
    [Show full text]
  • Nokia 3310 User Guide
    Nokia 3310 User Guide Issue 2019-09-25 en-QA Nokia 3310 User Guide 1 About this user guide Important: For important information on the safe use of your device and battery, read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide. © 2019 HMD Global Oy. All rights reserved. 2 Nokia 3310 User Guide Table of Contents 1 About this user guide 2 2 Get started 4 Keys and parts .......................................... 4 Set up and switch on your phone ................................ 5 Charge your phone ....................................... 8 Lock or unlock the keys ..................................... 8 3 Basics 9 Get the most out of the two SIM cards ............................ 9 Explore your phone ....................................... 10 Change the volume ....................................... 13 Change your ring or message tone .............................. 13 Change the wallpaper ...................................... 14 Write text ............................................. 14 4 Calls, contacts, and messages 15 Calls ................................................ 15 Contacts ............................................. 15 Send and receive messages .................................. 16 5 Personalize your phone 17 Change your ring or message tone .............................. 17 Change the look of your home screen ............................. 17 Profiles .............................................
    [Show full text]