CONSUMER GRIEVANCE REDRESSAL FORUM NORTHERN REGION, . (Formed under section 42(5) of Electricity Act 2003.) Vydyuthibhavan, Gandhi Road, Kozhikode -673011 Telephone Number -0495 2367820 [email protected]

PRESENT

BEENA GOPINATH. S : CHAIRPERSON R. LEKHA RANI : MEMBER II

OP NO. 94/2019-20

PETITIONERS :-

1. Sri. Jose Edappatt, Edapatt House, – P.O., Medapara, (via) , Kozhikode District. RESPONDENTS :-

1. Assistant Executive Engineer, Electrical Sub Division, KSEB Ltd, , Kozhikode District.

2. Assistant Engineer, Electrical Section, KSEB Ltd., Thiruvambady, Kozhikode District

ORDER

Case of the Petitioner:-

The petitioner Sri. Jose Edapatt, Edapatt House, Thiruvambady, Kozhikode under the jurisdiction of electrical section Thiruvambady. The petitioner has a temporary electrical connection for construction purpose of his new house at Chavalappara at Palakkattupadi (Post No.TTK 100). For availing connection purpose the petitioner has installed a new post and paid the expense & deposited amount. The complaint is that there is a new connection provided from their post (which is in their plot) to the nearby consumer (Devasyachan, Edasseril) without his consent or knowledge. The new line is crossing in front of their plot and it makes inconvenience and hazardous to safety issues.

While they are taking connection, the petitioner asked Mr. Devasyachan to draw line by sharing the expenses with both parties. First they sought two weeks time for that and the petitioner waited for their confirmation. During that time electricity was necessary for the petitioner and he has informed that he is not interested to proceed with this. So the petitioner had taken temporary connection with their own risk and expenses.

Version by the respondent:-

The petitioner Sri. Sijin Jose is a consumer bearing consumer number 116609022594. The complaint is in connection with the supply

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given to another consumer regarding the drawing of line in front of their plot.

The said complaint has already been addressed and the line has been shifted from his property on 19-10-2019. The petitioner has withdrawn his complaint as he is satisfied with the response from KSEBL team. The petitioner has already acknowledged this through his e-mal dated 20/10/2019. The petitioner has appreciated the KSEBL team for the quick response and timely action. So the complaint is solved.

Discussion, analysis and findings:-

Hearing of the case was convened on 22/11/2019. The petitioner was absent and the respondent was present in the hearing.

The petitioner’s complaint is that a new connection to his neighbour was given through the post installed in his property and the service line crosses his property which is creating inconvenience to him.

As per the statement of the respondent the line crossing the petitioner’s property is avoided by fitting new cross arm to the post.

Even though the petitioner is absent on hearing date, he informed through e-mail dated 20/10/2019 that his grievance is settled and he does not want to proceed further. The respondent agreed to that during hearing.

Accordingly the complaint is closed.

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DECISION:-

The petition is treated as closed.

Dated this the 12th day of December, 2019. Sd/- Sd/- R .Lekharani. Beena Gopinath.S Member II Chairperson. Endt.on CGRF-NR /OP 94/ 2019-20 / 537 / 12 .12. 2019. Kozhikode District. Forwarded to: 1) Sri. Jose Edappatt, If the petitioner is not satisfied with the above order of this Edapatt House, Forum, he is at liberty to prefer appeal before the State Poovaranthode – P.O., Electricity Ombudsman, Charangattu Bhavan Building No. Medapara,Koodaranji (via) 34/895, Mamangalam- Anchumana Road, Edappally, Cochin – Thiruvambady, 682024 (Ph: 0484 2346488) within 30 days from date of Kozhikode – 673 604. receipt of this order.

2) The Assistant Executive Engineer, Electrical Sub Division, KSEB Ltd, Kunnamangalam, Kozhikode District. Copy submitted to: - Chief Engineer (Distribution – North ), Kozhikode. Copy to:

1. The Secretary, KSEB Ltd., Vydyuthibhavanam, .

2. Deputy Chief Engineer, Electrical Circle, Kozhikode, Kozhikode District. 3. The Executive Engineer, Electrical Division, , KSEB Ltd, Kozhikode District. Forwarded 4. The Assistant Engineer, Electrical Section, Thiruvambady, Sd/- KSEB Ltd, Kozhikode District. Chairperson.

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