PROCESS SERVICES (BPS) DELIVERS

DID YOU KNOW? Accenture can deliver business results for your like these:

$5 of benefits for 20% reduction in 7% reduction in 20% improvement in every $1 of inventory and 30% logistics cost and warranty and a increase in on-time 50% reduction in more than 10% delivery Problem Resolution increase in supplier Cycle Time cost recovery

SEE HOW WE DELIVER

OUR SOLUTIONS ADDRESS YOUR CHALLENGES Economic volatility, data anomalies and a scarcity of talent are causing chaos in our clients’ supply chains and negatively impact our clients’ financials, inventory levels, transportation costs and customer relationships. We help clients:

Satisfy customer Drive the right inventory Operate a more and service demands at the right place, at cost e icient Supply Chain the right time

DELIVERING BUSINESS VALUE THROUGH SUPPLY CHAIN BPS Accenture Supply Chain Business Process Services (BPS) works closely with clients to manage and improve the planning, , distribution and service of supply chain operations in order to enhance their analytics capabilities, reduce operating costs and increase .

Analytics and insight. Dramatically improved process and Clients plug into Accenture's Supply Chain operational performance. Control Tower, which leverages cloud and Through planning, fulfillment and social networking , to achieve aftermarket services, help reduce inventoryoptimization, transport/logistics inventory and improve service levels, optimization, warranty cost , optimize transportation and improve customer serviceimprovement and labor spare parts operation. cost optimization. Global reach and scale. Continuous improvement. Worldwide delivery model boasts a highly Implements global process standardization, skilled team with a broad range of skills sustainability and rigorous analytical and the flexibility to respond to seasonal performance measurements to deliver or product launch requirements, while still increased business value. maintaining a consistent workforce.

Integrated strategy, consulting, digital, and operations. O ers an end-to-end transformation strategy by combining deep functional and industry expertise, flexible technology architectures and outcome-based delivery at scale.

KEY SUPPLY CHAIN BPS DIFFERENTIATORS

OUR PRACTITIONERS OUR INTELLECTUAL OUR CONTROL A solid foundation of global PROPERTY TOWER MODEL Supply Chain experts A library of proven business A market-leading framework Clients understand that we do outcomes Our end-to-end services help real supply chain work while our Clients partner with us to achieve clients break through competitors do bits and pieces their business outcomes in a organizational silos across their as part of broader processes. We faster and more e icient manner. supply chain. We have privileged can “seed” new engagements We are willing to contractually access to market-leading with this expertise. commit to delivering business technology vendors in cloud outcomes. computing and data analytics.

SUPPLY CHAIN BPS HIGHLIGHTS

60,000 SKUs 350+ highly skilled Analytics 70+ clients managed resources support our Supply Chain BPS accounts

2,900+ Supply Chain BPS Manage 30,000+ suppliers $16 billion in managed revenue professionals across 8,000 and $3.5+ billion in managed inventory

Execute 65,000 orders each Primary locations: Named to the “Winner’s Circle” day for our clients San Antonio, Texas of HfS Research’s Blueprint Barcelona, Spain Report for Supply Chain Prague, Czech Republic Management (SCM) As-a-Service Mumbai/Chennai/Delhi, India 2016 Dalian, China

OUR SUPPLY CHAIN BUSINESS PROCESS SERVICES

Plan Make Deliver Service

• Demand and supply • Strategic sourcing • Order management, • Aftermarket service planning of direct material, transportation and support • Forecasting analytics capital and fixed planning • Warranty and promotions assets purchases • Cost-to-serve management management • Procure-to-pay analytics • Spare parts planning operations and • Inventory planning • 4PL operations and • Returns and repair sourcing support and replenishment transaction management • Customer and • Interface to product administration supplier , planning • Compliance collaboration and setup monitoring and

Client Speak How Accenture Helped a How Accenture Helped a How Accenture Helped European Utility Global Industrial Products a Global Consumer Company Ceompany Company

Provided material planning, Improved warranty costs and dealer Reduced shipping costs by 20 delivery assurance, procurement parts operations by deploying a percent and increased service analytics, master data global delivery team along with levels by 15 percent by building a management, and repair and state-of-the-art analytic capabilities global centralized transportation overhaul support to improve to help identify product quality planning and execution team to material on-time delivery up to 95 issues, prioritize execution and optimize shipments and execute percent while reducing inventory track/monitor benefits while driving orders across a wide network of and labor costs by 40 percent. savings to the bottom line. multiple logistics companies. Net benefits exceeded $50M through reduced manufacturing Provided the tools and process to Managed service from Barcelona plant down-time and lower measure performance through and India, entering shipment plans working capital. advanced statistical modeling, daily and fine-tuning network dealer classification and improvements to improve lead Developed a scalable global segmentation, new product times for delivery. delivery model while balancing analysis, and promotional and client-specific export control event data management. Improved shipment visibility restrictions and managing service for end users and customers arrangements in line with client’s Helped achieved over $100M in while proactively predicting and business objectives. annual savings through reduction in addressing issues before they occur. warranty costs, dealer inventory and Provided continuous improvement improvement in product quality. capability to monitor business performance, while identifying further opportunities to improve e iciencies.

© 2017 Accenture All rights reserved.