China Telecommunications Corporation's
Total Page:16
File Type:pdf, Size:1020Kb
CHINA TELECOMMUNICATIONS CORPORATION’S 2015 CSR REPORT Create and Share a Smart Future CPC General Secretary Xi Jinping in China Telecom On June 17, 2015, General Secretary of CPC Central Committee, State President and Chairman of Central Military Commission Xi Jinping visited China Telecom Cloud Computing Information Park in Guizhou to look on staff there (Source: Guizhou Daily, June 20, 2015) 1 CONTENTS Visits by State Leader 1 Top Management Dialogue 4 Top Management 6 Responsibility Highlight: “Business Startups and Innovations” Boost Transformation and Upgrading 7 Grassroots Startup............................................................................................................ 8 Technology R&D.............................................................................................................. 12 Product Innovation.......................................................................................................... 14 Innovation Incubation...................................................................................................... 15 Cooperation on Startup and Innovation.......................................................................... 15 To Build a Nation with Powerful Network 16 Develop Basic Communications Network....................................................................... 17 Build New Information Facilities...................................................................................... 21 Maintain Network Information Security............................................................................ 25 Safeguard Emergency Communications........................................................................ 27 Serve Digital Society 28 Lead a Digital Life........................................................................................................... 29 Protect Customers’ Rights and Interests......................................................................... 36 Improve Service Capabilities.......................................................................................... 37 Care about Employees’ Growth 42 Protect Employees’ Rights and Interests........................................................................ 43 Promote Employees’ Development................................................................................. 43 Employees’ Involvement in Management....................................................................... 47 Care about Employees’ Life............................................................................................ 49 2 China Telecom Fulfill Green Development 52 Green Management........................................................................................................ 53 Green Procurement......................................................................................................... 55 Green Operation.............................................................................................................. 56 Green Office.................................................................................................................... 59 Green Activities............................................................................................................... 59 Avidly Improve Social Welfare 60 Poverty Alleviation and Assistance for Tibet and Xinjiang.............................................. 61 Help for Those in Distress and Feeble Conditions.......................................................... 63 Support Science, Education, Culture and Health Care.................................................. 64 Extension of Civilization................................................................................................... 64 Encourage Volunteer Services........................................................................................ 65 China Telecom in the Overseas Market 66 Highlight: Engagement in the “Belt and Road” Initiative................................................. 66 Serve Overseas Customers............................................................................................ 67 Promote Sustainable Development................................................................................. 68 Promote Responsibility Management 70 Responsibility Strategy.................................................................................................... 71 Responsibility Governance............................................................................................. 72 Responsibility Performance............................................................................................ 73 Responsibility Capacity................................................................................................... 74 Responsibility Communication........................................................................................ 75 Law Observation and Compliance.................................................................................. 77 Afterword 80 About Us......................................................................................................................... 80 Table of Key Indicators.................................................................................................... 82 Main Honors.................................................................................................................... 84 Outlook............................................................................................................................ 85 Rating Report.................................................................................................................. 86 Report Specification........................................................................................................ 87 Reeder Feedback Form.................................................................................................. 88 2015 CSR Report 3 TOP MANAGEMENT DIALOGUE YANG Jie Chairman of China Telecommunications Corporation Q: The national “Thirteenth Five-Year” (2016-2020) plan describes a network, guided by the “CTNet2025” network reconfiguration plan, open-source development blueprint in the next five year. So, how will China Telecom carry out technology application are deepened and new technologies like SDN, NFV and the requirements made in the plan and promote a new round of transformation cloud computing are introduced to gradually realize network intelligence. On and upgrading? the level of businesses, the basic businesses like 4G and fiber-optic broadband and the emerging businesses of IoT, cloud computing, big data, HD network TV, mobile payment and “Internet+” industrial IT-enabled applications are prioritized YANG Jie: The national “Thirteenth Five-Year” plan identifies five to center on customers’ needs and work with business partners for a shared, development philosophies and a blueprint to give a clear direction for jointly created and win-win business ecosystem. On the level of operation, the our economic and social development, among which the national cyber data resources are explored to deepen the reform and continuously improve development strategy, the big data strategy, the “Internet+” action plan, the capabilities in network operation, data operation, channel sales, customer Made in China 2025 and the public business startup and innovation strategy all service and talent team so as to make corporate operation smarter and more present specific requirements for industries related to information service. On efficient. the basis of noticeable results scored in its transformed development during “Twelfth Five-Year” plan period, China Telecom carries out the requirements according to the national “Thirteen Five-Year” plan and develops a new round Third, devote to new leapfrog improvement in comprehensive strength, of transformation and upgrading strategies for the “Thirteenth Five-Year” plan in new breakthrough in core capabilities and new responsibilities in central combination with the development trend of information service industry. enterprises. China Telecom will continue to increase user scale in various key businesses, vigorously raise the share of various emerging businesses and explore the practice of user-defined businesses so as to continuously First, set a new strategic objective of being a leading provider of create new values for users and enhance corporate values. Efforts are made integrated and smart information service. With rapid advancement of to innovate the new-type information infrastructure of cloud computing, big science and technology such as Artificial Intelligence, the intelligence-based data and IoT, and establish the new architecture of cloud-based network and development is accelerating in the society, production and people’s daily life. the integrated intelligent operational system. The “Customer First, Service More and more users expect the information service to be accessible on- Foremost” service philosophy is carried out to promote flat organization, demand, respond automatically and provide realistic experience. According efficient procedure and fast response to users’ needs and to win better public to the users’ needs change, China Telecom will boost consumption upgrading praise with high-quality service. Talent teams are built in combination with of information service and transformation and upgrading of various sectors transformation and upgrading to realize common growth of employees and the with the help of smart connection, smart platforms