WOMEN IN COUNCIL BROUGHT TO YOU BY MOTOR INDUSTRIES A PROGRAM OF THE AMERICAN ASSOCIATION wibMONTHLY NEWSLETTER SPONSOR AUGUST 2021

UPCOMING EVENTS For a full listing of events and to register The Driving Force has please visit: been busy this summer. https://www.buses.org/ We held a webinar in July events/category/women- and released an updated in-buses-events toolkit with recruitment & retention case studies Women in Buses The Women in Buses leadership team is gearing up for a series of educational Meet & Eat from DATTCO, Salt Lake webinars. Join us for the Back to School series August 24th-26th. Do you have Express & Timi’s Tours. an idea for an upcoming webinar or have an idea you want to share? Email us at August 20 [email protected]. 1:00-2:00 p.m. ET The Driving Force has Enjoy lunch at your also had the opportunity Tuesday, August 24th | 2:00 p.m. ET Smart Hiring Practices Panel-style workspace and engage presentation from the Women in Buses Executive Management committee. with other members in to speak to members of Guest speakers will include Kelley Toohey, Director of Account Management UMA, Trailways and at FATj.com and Ellen Gowdy, Principal at Curious, a headhunter recruiting our monthly Meet & Eat Virginia Motorcoach. firm. Don’t miss this dynamic panel of women discussing one of our industry’s series. greatest challenges! As motorcoach operators rebuild their business, hiring Missed the webinar or will expand. Many companies furloughed members of their leadership and Back to School Series want to see what else admin teams to cut costs and will need to backfill these key roles soon. How do you decide what skills you need? What are best practices in the process to the Driving Force has hire amazing candidates? Can you use the same strategy with drivers as you Smart Hiring Practices been up to? do with your management team? What is most important to job searchers in a August 24 post-pandemic world? Register Here: https://register.gotowebinar.com/regis- 2:00-3:00 p.m. ET Visit buses.org/about/ ter/2164913522013061900 Register Here drivingforce to learn more. If you have an Wednesday, August 25 | 2:00 p.m. ET | , Tour & Charter Committee Preparing Your Property presents “Preparing Your Property for 24 Tons of Fun” Is your property fully idea or best practices prepared both inside and out to accept a motorcoach full of travelers? Learn for 24 Tons of Fun you would like to share, what it takes to be fully prepared to welcome 24 Tons of Fun back to your prop- August 25 please contact us at erty and enjoy some fun facts along the way! Register Here: https://register. 2:00-3:00 p.m. ET [email protected]. gotowebinar.com/register/4356207210821802508 Register Here

Thursday, August 26 | 2:00 p.m. ET | Operations, Maintenance and Drivers Motorcoach Systems & HYBRID BOOK Committee presents “Motorcoach Systems & Operations with MCI” Join us on Operations with MCI August 26th for the second of our four-part series on Motorcoaches. MCI’s David CLUB Mailhot and Scott Crawford will lead this second session that will focus on August 26 The WIB Book Club, led Motorcoach Systems & Operations. This session will build on the basics we 2:00-3:00 p.m. ET by Kim Grzywacz, CTIS learned from our first session and focus on: Register Here with CIT Charters, Inc, • Key vehicle systems and how they function: Powertrain, Electrical, Air, Brakes, began in 2020 with Suspension, HVAC and more. Fall & Marketplace reading Girl Wash Your • Learning some of the important telltales, diagnostic codes and what they Face by Rachel Hollis mean. Events which focused on how • Deciphering some common buzzwords and acronyms such as DPF, SCR and Regen. Fall Webinar Series women can overcome the lies that they tell We’ll end with our Session #1 quiz highlights and a tour of the resources avail- November 15-18 themselves. Great able to Women In Buses through the MCI learning Management System (LMS) 2:00-3:00 p.m. ET leadership begins with Register Here: https://register.gotowebinar.com/regis- taking care of ourselves ter/8665363704378258444 Women in Buses Day at Marketplace 2022 before we can take care To sign up for the upcoming webinar weeks, visit https://www.buses.org/about/ of others. The book club Friday, January 7 councils/WIB/events. 1:00 - 6:00 p.m. has read about what shapes our careers and Gaylord Texan & life and how it defines us TOGETHER WE ARE STRONGER Center as leaders, being a servant leader, and we’ve The Women in Buses Council continues to celebrate 10 years in 2021! This Sign up for one or all of even watching TED Talks council was established through the American Bus Association to recognize and the events. All meetings to strengthen our advance the role of women in the motorcoach industry through networking, are open to all and education, and mentoring programs. There are no membership fees and require individual signups: leadership skills. membership is open to all those in the industry who support the mission. You do not need to be a member of ABA to be a member of Women in Buses. https://www.buses.org/ WIB Book Club will begin events/category/women- in November after Although there are many members who are on the motorcoach side of the in-buses-events taking a summer industry, we welcome DMO/CVB staff, attractions, hoteliers, tour coordinators, and receptive operators as well. This organization offers education sessions for with The Art everyone such as bi-weekly Wednesday webinars, Friday Meet and Eats, and a of Caring Leadership by book club focusing on leadership. These sessions cover a vast variety of areas of Heather R. Younger. If interest and are recorded so you can also watch them at your convenience. Over you thought about the past months, it has been refreshing to participate in these programs and joining the book club, share with others who are facing the same struggles, re-branding, and recovery join us August 20, 2021 as you are.

for the WIB Meet and In our ever-changing times, many of us have been given new tasks to add to Eat where you can ask already full plates or new hires have come on board without a full knowledge of questions and hear more the industry. Mentoring is a huge component of Women in Buses and we are about this exciting part available to help in all segments of the industry. If you or someone in your office of WIB. could benefit from this program, please reach out by emailing [email protected] and we will pair you with a member.

BEST DECISION LEADERSHIP TEAM SPOTLIGHT We hear often from Lois Stoltzfus, CTIS is the Chair of the ABA Women in customers who call fleet Buses Tour, Travel and Charter Committee. Lois began advertising the “best her career in 1998 checking in motorcoaches for a local outlet center. She quickly began a love affair DO YOU KNOW decision” they ever with tourism. Throughout her 23 years, she has had the made, and we hear the opportunity to experience the industry by working in SOMEONE WHO stories of the positive each genre – attraction, , , and on the WANTS TO JOIN impact vehicle graphics motorcoach side. Working as a gave Lois have had on their a better understanding of the motorcoach side of the industry. This experience WIB? company. Discover allowed her to align herself to her customers’ wishes and needs while working Join Women in Buses closely with her suppliers and destinations. The experienced gained, allowed her here then join us for a some vital statistics on to open her own receptive tour company doing both inbound and outbound tours. why fleet graphics are Women in Buses Day at After five years, she longed for a simpler life and went full circle back to the sup- the ABA Marketplace on such a strong plier side where she currently works for the Amish Experience in Lancaster, PA. investment. Friday, January 7, 2022. Lois served as Co-Chair for the Pennsylvania Bus Association Marketplace for This will be a great day of Learn more here: four years and served as the Seminar Co-Chair for six years. She has also served networking, education, on the ABA O https://bit.ly/3ivYiEO rientation Committee for five years – serving and fun! https://bit.ly/3ivYiEO as Co-Chair for two, CTIS Committee for two years, the Resource Central Commit- tee for three years and on the ABA Top 100 Committee for two years. She has Registration is open spoken on numerous tourism panels including the NJ Governors’ Tourism Confer- through your “Find a group of ence, the PA CVB Caucus, and PASAE. Sharing her love of the industry is number Marketplace or one with Lois and she has given group sales seminars across the East Coast and people who has shared her tour operator insight with partners and members of many local by emailing wib@buses. challenge and and out of state Destination Marketing Organizations. org. We look forward to inspire you, spend a seeing you soon! lot of time with them, Lois currently resides in Brownstown, PA with Milt, her husband of 30 years and and it will change her “seven” adorable, fuzzy-faced recued children: Ricky, Lucy, Glenn, Sweet Pea, Contact us at your life” Lil Bear, and Thomas. In her spare time, you will find her up to her elbows in pic- [email protected] to see tures, paper, and embellishments while scrap booking or curled up with a purring how to get involved with cat on her lap reading. -- Amy Poehler our organization.

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