Welcome TABLE OF CONTENTS

Welcome...... 3 Overview of Services...... 4 Ways to Pay...... 5 Explanation of Billing...... 6 Calling Features...... 7 Local Calling Extensions...... 9 Channel Listings...... 10 ViewLocal...... 18 Customer Care Plan...... 20 Battery Backup...... 21 Video Service Notices...... 22 Nondiscrimination Statement...... 23 Reporting Issues...... 24 Office Locations/Hours...... 25

2 Welcome to the WK&T family!

Welcome to the WK&T family! Thank you for choosing us and becoming part of our member-owned cooperative. You now have a vested interest in the unmatched products and services from WK&T. Likewise, we have a vested interest to provide you with state-of-the-art technology and friendly customer service only available from a local community cooperative.

WK&T is here to serve your advanced broadband, security, voice and video service needs. We currently have more than 15,000 residential and business members in west Kentucky and Tennessee.

Our mission is to offer leading-edge technology, excellent customer service and support to our members with a goal to achieve complete customer satisfaction. We pledge to continue building on our strong historical foundation and offering you the best technology and customer service available anywhere.

This document will explain everything you need to know about WK&T, our services and ways we are striving to improve the lives of our members.

Thanks again for choosing WK&T.

3 OVERVIEW OF SERVICES

Fiber Internet Fiber optic internet is the fastest, most reliable technology available. We have lightning-fast upload and download speeds for smooth streaming and seamless online gaming. We have plans to fit any budget and any need — 100 Mbps, 250 Mbps, 500 Mbps or 1 Gbps.

Security We have security plans for your home or business with door and window sensors, cameras, motion detectors, remote viewing and more.

Phone WK&T offers voice services with all the extra features — voicemail, call forwarding, caller ID, call return, 3-way calling and much more.

Digital TV WK&T has digital television packages to fit any budget. The economical Basic Service includes 30 channels with local programming, while Extended Service includes more than 145 channels, with all your favorites.

OTHER

ViewLocal WK&T also offers a ViewLocal package, which allows subscribers to download a free ViewLocal app and watch 14 local channels that can be streamed simultaneously on multiple devices. For more information or to set up your ViewLocal package, visit www.mywkt.net/viewlocal-assistance.

4 WAYS TO PAY

SmartHub Allows you to manage your account securely from a mobile phone or computer.

» View and pay bill » Monitor usage » Report service issues Secure Pay A method that allows you to securely pay your bill over the phone using your banking information or a debit card. To pay by phone, call 855-385-9908. Scheduled/Recurring Payments By scheduling bill payments or setting up recurring payments, you can have your bill payments automatically drafted from your account using either your banking account information or a debit card. Pay Now You can pay your bill through Pay Now, a secure online portal you can access at https://wk.smarthub.coop/PayNow.html.

5 EXPLANATION OF BILLING

000010041400 TELEPHONE NO: (270)856-4848 ACCOUNT NO: 10041400 1 ACCOUNT NUMBER: Your account Previous Bill Payment/Adj Current Billing Total Due number is conveniently located at the top $99.00 $99.00CR $91.87 $91.87

MESSAGE CENTER right of your bill. If you choose to enroll Effective July 1,2017,the Access Recovery Charge(ARC)on your in online payments, you will need to have monthly bill will increase. The ARC has been authorized by the FCC Bill At A Glance 06/11/2017 and will be up to an additional $.50 for residential consumers per GARRETT, MATTHEW line per month. More information can be found at your account number in hand. www.wktelecom.coop or please feel free to contact our office with PREVIOUS BALANCE 99.00 any questions you might have. PAYMENT(S) RECEIVED - THANK YOU 05-22 99.00CR PREVIOUS BALANCE DUE .00 Bill is due upon receipt and all payments received after 5:30 PM CST on 07-11 will be considered late payments subject to a penalty. 2 TOTAL DUE: Located under your SUMMARY BY SERVICE FOR BILLING INQUIRIES, PLEASE CALL (270)856-1000 MONDAY account number, the total due amount TELEPHONE Service For: (270)856-4848 32.37 THROUGH FRIDAY FROM 8:00 AM TO 5:30 PM AND SATURDAY TV Service For: 996-856-4848 47.00 8:00 AM TO 4:00 PM. Internet Service For: 995-856-4848 .00 is how much is currently due. The total Security Service For: 997-856-4848 12.50 due should be paid as soon as the bill is CURRENT BILLING AMOUNT 91.87 The total amount of your bill will be paid automatically on June 21, Credit Card Payment -- Do Not Pay 91.87 2017. received.

Thanks to the combined efforts of cooperative telephone companies across the country, an FCC order requiring us to increase your local service rates has been suspended. We are happy to announce that WK&T is withdrawing its rate filing with the Kentucky PSC and will not be imposing the $2 increase that was scheduled to become 3 BILL AT A GLANCE: This is a effective June 1st. brief summary of your bill with services, account information and primary contact on the account listed. This portion is located on the lefthand side of the bill adjacent to the message center.

4 MESSAGE CENTER: This section of Please return lower portion with your payment...retain upper portion for your records your bill displays important information from WK&T, such as billing updates, FCC news and how to reach WK&T. Payment Due Total Due 07/11/2017 $91.87 06/11/2017 000100 Enter Amount Paid GARRETT, MATTHEW ACCOUNT NO: 10041400 A000 Credit Card TELEPHONE NO: (270)856-4848 5 MONTHLY PROMOTION: This

bill image keeps you informed about the

WEST KENTUCKY RURAL TELEPHONE latest promotions at WK&T. GARRETT,PO MATTHEW BOX 649 4 284 ACCOUNTMAYFIELD NO: 10041400 KY 42066-0033 GARRETT MATTHEW TELEPHONE NO: (270)856-4848 81 MANGRUM LN BILL DATE: 06/11/2017 ‚ƒ‚„„‚‚ƒƒ‚‚„„„‚ƒ‚ƒ‚„ƒ‚ƒƒ‚ƒƒ„‚‚ƒƒ„ƒ„‚ƒ‚‚„‚ƒ„„ƒƒ‚„‚ƒƒƒƒƒ‚ €+UQA)X3]Bi+ HICKORY KY 42051-9156 Page: 2 of 6 €3Q
|;6 mZ eV a!aa!a!aa!a!a!a! 6 PAYMENT DUE: Located at the MONTHLYóðóóóóóòó óUSAGEóñóòóòóóóð FORðòóòòð ðTELEPHONEññóòóððóððòñòòóñó ñNO:òññðó ò(270)856-4848ðððñóòðòðòòñòð bottom right of your bill, you will find the Description Date Quantity Amount PREVIOUS BALANCE DUE î ‰ “ .00 à铝œ³ï date your monthly payment is due.

LOCAL SERVICE DEREGULATED 06/11-07/10 GRAVES COUNTY E911 RESIDENCE FEE 1 @ 1.00 1.00

LOCAL SERVICE DEREGULATED SUBTOTAL 1.00 Nonpayment of these items will not result in the disconnection of Local Service. 7 MONTHLY USAGE

LOCAL SERVICE REGULATED 06/11-07/10 DESCRIPTIONS: This section includes SUBSCRIBER LINE CHARGE - KY 1 @ 6.50 6.50 FEDERAL UNIVERSAL SERVICE CHARGE 1 @ 1.57 1.57 INTERNATIONAL TOLL BLOCK descriptions of services and charges for KENTUCKY LIFELINE SUPPORT 1 @ 0.14 .14 KY TELECOMMUNICATIONS RELAY SERVICE/TDD 1 @ 0.04 .04 services you are enrolled in. R1 FULL CONCESSION RESIDENCE VOICE LINE ACCESS CHARGE 1 @ 18.00 18.00 ACCESS RECOVERY CHARGE - KY 1 @ 2.50 2.50 FEDERAL EXCISE TAX .82 KENTUCKY SALES TAX 1.21 SCHOOL TAX .59 8 DETAIL OF ITEMIZED CALLS:

LOCAL SERVICE REGULATED SUBTOTAL 31.37 Disputed amounts must be reported to this Office to avoid disconnection. Here, you will find a breakdown of each of

your calls during the billing cycle.

SUB-TOTAL 32.37

CURRENT BILLING AMOUNT 32.37

Credit Card Payment -- Do Not Pay 32.37

The carrier you have chosen for your long distance (InterLATA) calls is WK NETWORKS LD. 6 CALLING FEATURES

Voicemail Call Forwarding With voicemail, messages are taken even while you’re Transfer any incoming calls to another telephone on another call, not just when you’re not available or number. can’t answer the phone. It’s simple, convenient and reliable. Provides quick dialing access to your voice- » Activate: *72. mail from your phone while at home or from another » Listen for dial tone. location. » Dial the number where you want your calls sent. » Listen for two short tones, then press the # key. » Dial *98 from your home line or area code + » Call forwarding is in effect once the line is prefix + 9586 (wkvm). answered. If there is no answer or if the line is » Enter your password followed by the # key. busy, hang up and repeat these steps. Note: An » Press 1 to retrieve your messages. Your pass- answer is not necessary on the second attempt. word is “0000” by default. You are encouraged » Deactivate: *73. to change this default password. You may have sub-mailboxes as well. Call Forward Don’t Answer If you do not answer within four rings, the call will be Automatic Callback forwarded to another number. If the number you call is busy, have your phone notify you when the line is free. Lift the handset to initiate » Activate: *92. a call to the number. » Listen for dial tone. » Dial the number where you want your calls sent. » Activate: *66 (1166 on a rotary dial). » Listen for two short tones, then press the # key. » Deactivate: *86 (1186 on a rotary dial). » Deactivate: *93. Automatic Recall Three-Way Calling If you miss a call, have your phone automatically Add a third person to your conversation. recall the last number that called you. » Once you establish a call with the first party, » Activate: *69. firmly press the switchhook ½ second and » If the line is busy, hang up the handset. Your release. (This puts the call on hold.) phone will continue trying the line for 30 minutes » Listen for three short tones, then a dial tone. and notify you when it is free. Lift the handset to » Dial the number you want to add. initiate a call to the number. » Once you establish a call with the third party, » Deactivate: *89 (1189 on a rotary dial). complete the three-way conversation by depressing the switchhook ½ second and Caller ID release. Allows you to view the name and number of the caller before answering the call. (Additional equip- (If you get a busy signal or the third party doesn’t ment or a phone equipped with an ID display may be answer, depress the switchhook again to return to required.) the original call.)

7 CALLING FEATURES

Speed Calling Anonymous Call Rejection Allows you to program the numbers you call most Anonymous Call Rejection (ACR) allows subscribers to into your phone to call them with a one-digit code. reject calls from parties who have activated a privacy feature on their telephone. Set up a speed dial number » Activate: *74 To Activate: » Listen for second dial tone. » Press *77. (On a rotary phone, dial 1177.) » Dial the speed dial code you wish to use for the number. (2-9) To Deactivate: » Dial the number you wish to add. » Press *87. (On a rotary phone, dial 1187.) » Two short tones indicate the number was added. Selective Call Rejection To place a speed dial call: Blocks delivery of calls up to six numbers. Dial the speed dial code, then press #. » Dial *60 and follow prompts. Call Waiting Answer a second call while you are on another call.

» A tone will alert you that you have an in... coming call. » Press and release the switchhook. » The first caller will be placed on hold and you will be connected to the incoming caller. » To switch between calls, press and release the switchhook. » To end one call, simply hang up. Your phone will ring. When you answer you will be connected to the remaining caller.

8 LOCAL CALLING EXTENSIONS

Sedalia (270) 328 New Concord (270) 436 Cunningham (270) 642 Cottage Grove (731) 782 Benton* Farmington (270) 345 Hazel (270) 492 Fancy Farm (270) 623 Cypress (731) 232 (270) 205 Wingo (270) 376 South Hazel (731) 498 Lowes (270) 674 Puryear (731) 247 (270) 252 Lynnville (270) 382 New Concord (270) 848 Bardwell* Hazel (270) 492 (270) 410 Mayfield* Hazel (270) 961 South Hazel (731) 498 (270) 460 Murray* West Plains (270) 658 Hazel (270) 961 (270) 493 Farmington (270) 345 Fancy Farm (270) 623 Paris* (270) 527 Sedalila (270) 328 Hardin (270) 437 Lowes (270) 674 (270) 573 Farmington (270) 345 Fairdealing (270) 354 Folsomdale (270) 856 Mayfield* (270) 583 Wingo (270) 382 Fairdealing (270) 357 Mayfield* (270) 247 (270) 703 Mayfield* Hardin (270) 530 (270) 248 (270) 906 Benton* Lowes (270) 674 (270) 251 (270) 912 Fairdealing (270) 354 Murray* Fancy Farm (270) 623 (270) 356 Fairdealing (270) 357 Cunningham (270) 642 (270) 416 Paris* Hardin (270) 437 Kirksey (270) 489 West Plains (270) 658 (270) 650 (731) 231 Hardin (270) 530 Lynn Grove (270) 435 Folsomdale (270) 856 (270) 705 (731) 641 Benton* Kirksey (270) 578 Mayfield* (270) 727 (731) 644 Lynn Grove (270) 636 (270) 804 (731) 407 Wingo (270) 376 Murray* Folsomdale (270) 856 (270) 916 (731) 642 Sedalia (270) 328 Fancy Farm (270) 623 (270) 964 Farmington (270) 345 Hazel/S. Hazel West Plains (270) 658 (270) 970 Bardwell* Lynnville (270) 382 (270) 492 Lowes (270) 674 (270) 267 Mayfield* (731) 498 Mayfield* Murray* (270) 562 Cypress (731) 232 (270) 226 (270) 445 Lynnville (270) 382 Puryear (731) 247 Cypress (731) 232 (270) 227 (270) 628 Sedalia (270) 328 Lynn Grove (270) 435 Puryear (731) 247 (270) 293 Farmington (270) 345 New Concord (270) 436 Hazel (270) 492 (270) 638 Wingo (270) 376 Lynn Grove (270) 636 South Hazel (731) 498 (270) 661 Mayfield* Cottage Grove (731) 782 Cottage Grove (731) 782 (270) 708 New Concord (270) 848 Hazel (270) 961 (270) 752 Lynn Grove (270) 435 Hazel (270) 961 Paris* (270) 753 Kirksey (270) 489 Murray* (270) 759 Hazel (270) 492 Puryear (731) 247 (270) 761 South Hazel (731) 498 Fancy Farm (270) 623 Cypress (731) 232 (270) 762 Kirksey (270) 578 Cunningham (270) 642 Hazel (270) 492 (270) 767 Lynn Grove (270) 636 West Plains (270) 658 South Hazel (731) 498 (270) 768 Hazel (270) 961 Lowes (270) 674 Cottage Grove (731) 782 (270) 809 Murray* Folsomdale (270) 856 Hazel (270) 961 (270) 873 Mayfield* Paris* (270) 917 (270) 978

***Subject to change periodically. Please call the office for further information.***

9 CHANNEL LISTINGS Calloway County, KY

LIMITED TIER 106 Sprout 604 Jukebox Oldies 156 FXM 1 WK&T Local Channel 1 107 Animal Planet 605 Flashback 70’s 201 CMT Music 2 WKRN (ABC) 108 Discovery Family 606 Everything 80’s 206 Nick Music 3 WSIL (ABC) 121 TBS 607 Nothin’ but 90’s 207 BET Jams 4 WSMV (NBC) 122 Freeform 608 Maximum Party 210 MTV Classic 5 WTVF (CBS) 123 USA Network 609 Disco & Funk 211 BET Soul 6 WPSD (NBC) 124 FX 610 Dance Clubbin’ 212 BET Her 9 WQWQ (The CW) 125 TNT 611 Holiday Hits 213 BET Gospel 12 KFVS (CBS) 126 TruTV 612 Classic Rock 215 MTVU 13 QVC 127 TV LAND 613 Rock Alternative 216 MTV Tr3s 14 HSN 128 Hallmark Channel 614 Rock 217 Classic Arts Showcase 15 ShopHQ 129 A&E 615 Heavy Metal 228 Lifetime Real Women 18 KFVS (Grit) 130 National Geographic 616 Alt Rock Classics 233 Destination America 21 WKMU (PBS KET 1) 131 Discovery 617 The Blues 238 Logo 23 KBSI (FOX) 132 TLC 618 Adult Alternative 241 Nat Geo Wild 24 KBSI (Comet) 133 History 619 Folk Roots 243 Discovery Fit & Health 26 WDKA (Charge) 134 ID 620 Alt Country 300 FYI 27 WDKA (TBD) 135 BBC America 621 Hot Country 301 Viceland 28 WDKA (Stadium) 136 BBC World 622 No Fences 302 Military History 29 WKPD (KET 2) 138 Science 623 Country Classics 303 Crime & Investigation 31 WPSD (Cozi) 139 Travel Channel 624 Bluegrass 306 FLIX E 32 WPSD (Antenna TV) 140 MavTV 625 The Light 307 FLIX W 33 WTVF (News Channel 5+) 141 Paramount Network 626 Gospel 308 Hallmark Movies 41. CSPAN 142 Comedy Central 627 Soul Storm 42 CSPAN 2 144 SYFY 628 Urban Beats HISPANIC TIER 43 CSPAN 3 155 FXX 629 Classic RnB & Soul 553 Telemundo 44. EWTN 157 Turner Classic Movies 630 Hip Hop 556 History Espanol 45 Positiv TV 171 One America News 172 CNN 631 Jazz Masters 557 Discovery Espanol 46 GBN 173 Headline News 632 Jazz Now 558 Discovery Familia 47 TBN 174 Fusion 633 Smooth Jazz 560 ESPN Deportes 48 LAFF 175 MSNBC 634 The Chill Lounge 566 NBC Universo 49 WDKA (MyNetworkTV) 176 CNBC 635 The Spa Lounge 569 Enlace 50 WK&T Local Weather 177 CNBC World 636 Easy Listening 215 MTVu 51 Graves Co. High School 178 FOX News Channel 637 Pop Classics 216 MTV Tr3s 55 Calloway Co. High School 179 FOX Business Channel 638 Classic Masters 56 Salsa 180 The Weather Channel 639 Chamber Music HBO 50 The Hillsong Channel 181 RFD TV 640 Broadway 500 HBO E 60 Smile of a Child Daystar 199 Escape 641 Eclectic Electric 502 HBO Plus E 68 WK&T Sports 200 CMT 642 Y2K 504 HBO Signature E 202 GAC 643 Jammin’ 506 HBO Family E EXPANDED (Includes Limited Tier) 204 MTV 644 Latino Tropical 508 HBO Comedy E 69 SEC Network 205 MTV2 645 Latin Pop 510 HBO Zone E 70 ESPN 208 BET 646 Retro Latino 512 HBO Latino E 71 ESPN Classic 209 VH1 647 Latino Urbana 72 ESPNews 226 Lifetime 648 Rock en Espanol STARZ 73 ESPNU 227 Lifetime Movies 649 Romance Latino 400 STARZ E 74 ESPN 2 231 Food Network 650 Kid’s Stuff 401 STARZ W 75 FOX Sports 1 232 HGTV 402 STARZ Cinema E 77 FOX Sports South 234 DIY Network VARIETY TIER 403 STARZ Cinema W 78 FOX Sports South Plus 235 Cooking Channel 76 FOX Sports 2 404 STARZ Kids & Family E 85 The Outdoor Channel 236 AWE 80 FOX College Sports 1 405 STARZ Kids & Family W 86 Golf Channel 237 Bravo 81 FOX College Sports 2 406 STARZ Comedy 87 NBC Sports Network 240 E! Entertainment 82 FOX College Sports 3 408 STARZ Edge 97 Disney Junior 242 OWN 88 NFL Network 410 STARZ in Black 98 The Disney Channel 96 Boomerang 412 STARZ ENCORE E 99 Disney XD MUSIC TIER (Included w/Expanded) 101 Nick 2 413 STARZ ENCORE W 100 Nickelodeon 601 Hit List 102 NickToons 414 STARZ ENCORE Black 103 Cartoon Network 602 Pop Adult 105 TeenNick 416 STARZ ENCORE Suspense 104 Nick Jr. 603 Standards 137 AHC 418 STARZ ENCORE Family 10 CHANNEL LISTINGS Calloway County, KY

419 STARZ ENCORE Family HD TIER 734 Discovery Family HD 776 GAC HD 420 STARZ ENCORE Action 675 WSIL (ABC) HD 735 Animal Planet HD 778 VH1 HD 421 STARZ ENCORE Action 676 WKRN (ABC) HD 744 National Geo HD 780 Hallmark HD 422 STARZ ENCORE Classic 679 WPSD (NBC) HD 745 Discovery HD 781 Hallmark Movies HD** 424 STARZ ENCORE Westerns 680 WSMV (NBC) HD 746 ID HD 783 TV Land HD 426 IndiePlex 682 KFVS (CBS) HD 747 Motor Trend HD 785 Paramount Net HD 427 RetroPlex 683 WTVF (CBS) HD 748 Destination America** 787 Comedy Central HD 685 KBSI (FOX) HD 749 TLC HD 788 FYI HD** SHOWTIME/TMC 700 ESPN HD 750 Science HD 848 FOX Business HD 450 Showtime E 701 ESPNEWS HD 751 History HD 849 FOX News HD 451 Showtime W 703 ESPNU HD 752 Viceland HD** 850 CNBC HD 452 Showtime 2 E 704 ESPN 2 HD 754 FXM HD** 851 MSNBC HD 453 Showtime 2 W 705 SEC Network HD 755 MTV LIVE HD 852 One America News HD 454 Showtime Showcase E 707 FOX Sports So HD 757 FX HD 900 STARZ HD** 455 Showtime Showcase w 708 FOX Sports So Plus HD 758 FXX HD 901 STARZ Kids & Family HD** 456 Family Zone E 712 FOX Sports 1 HD 759 Syfy HD 928 Showtime East HD** 457 Family Zone W 713 FOX Sports 2 HD** 760 USA HD 930 TMC East HD** 458 Showtime Women E 715 Outdoor HD 761 A&E HD 950 HBO East HD** 459 Showtime Women W 718 Golf HD 762 Lifetime HD 951 HBO Family East HD** 460 Showtime Extreme E 719 NBC Sports HD 763 Lifetime Movies HD 461 Showtime Extreme W 722 NFL Network HD** 764 Cooking HD ** Must subscribe to the 462 Showtime Beyond E 726 NickToons HD** 765 Food TV HD appropriate standard definition 463 Showtime Beyond W 727 Nick Jr. HD 766 HGTV HD package to receive this HD 464 Showtime Next E 728 Nickelodeon HD 767 MTV HD channel. 465 Showtime Next W 466 TMC E 730 Disney HD 768 E! HD 467 TMC W 731 Disney XD HD 769 Bravo HD 468 TMC Extra E 732 Disney Junior HD 770 Travel HD 469 TMC Extra W 733 Freeform HD 774 CMT HD

11 CHANNEL LISTINGS Carlisle County, KY | Graves County, KY | Marshall County, KY

LIMITED TIER 123 USA Network 608 Maximum Party 207 BET Jams 1 WK&T Local Channel 1 124 FX 609 Disco & Funk 210 MTV Classic 3 WSIL (ABC) 125 TNT 610 Dance Clubbin’ 211 BET Soul 6 WPSD (NBC) 126 TruTV 611 Holiday Hits 212 BET Her 9 WQWQ (The CW) 127 TV LAND 612 Classic Rock 213 BET Gospel 12 KFVS (CBS) 128 Hallmark Channel 613 Rock Alternative 215 MTVU 13 QVC 129 A&E 614 Rock 216 MTV Tr3s 14 HSN 130 National Geographic 615 Heavy Metal 217 Classic Arts Showcase 15 ShopHQ 131 Discovery 616 Alt Rock Classics 228 Lifetime Real Women 18 KFVS (Grit) 132 TLC 617 The Blues 233 Destination America 21 WKMU (PBS KET 1) 133 History 618 Adult Alternative 238 Logo 23 KBSI (FOX) 134 ID 619 Folk Roots 241 Nat Geo Wild 24 KBSI (Comet) 135 BBC America 620 Alt Country 243 Discovery Fit & Health 26 WDKA (Charge) 136 BBC World 138 Science 621 Hot Country 300 FYI 27 WDKA (TBD) 139 Travel Channel 622 No Fences 301 Viceland 28 WDKA (Stadium) 140 MavTV 623 Country Classics 302 Military History 29 WKPD (KET 2) 141 Paramount Network 624 Bluegrass 303 Crime & Investigation 31 WPSD (Cozi) 142 Comedy Central 625 The Light 306 FLIX E 32 WPSD (Antenna TV) 144 SYFY 626 Gospel 307 FLIX W 41 CSPAN 155 FXX 627 Soul Storm 308 Hallmark Movies 42 CSPAN 2 157 Turner Classic Movies 628 Urban Beats 43 CSPAN 3 171 One America News 629 Classic RnB & Soul HISPANIC TIER 44 EWTN 172 CNN 630 Hip Hop 553 Telemundo 45 Positiv TV 173 Headline News 631 Jazz Masters 556 History Espanol 46 GBN 174 Fusion 632 Jazz Now 557 Discovery Espanol 47 TBN 175 MSNBC 633 Smooth Jazz 558 Discovery Familia 49 WDKA (MyNetworkTV) 176 CNBC 634 The Chill Lounge 560 ESPN Deportes 50 WK&T Local Weather 177 CNBC World 635 The Spa Lounge 566 NBC Universo 51 Graves County High School 178 FOX News Channel 636 Easy Listening 569 Enlace 55 Calloway County High School 179 FOX Business Channel 637 Pop Classics 215 MTVu 56 Salsa 180 The Weather Channel 638 Classic Masters 216 MTV Tr3s 57 The Hillsong Channel 181 RFD TV 639 Chamber Music 59 Smile of a Child 199 Escape 640 Broadway HBO 60 Daystar 200 CMT 641 Eclectic Electric 500 HBO E 68 WK&T Sports 202 GAC 642 Y2K 502 HBO Plus E 204 MTV 643 Jammin’ 504 HBO Signature E EXPANDED (Includes Limited Tier) 205 MTV2 644 Latino Tropical 506 HBO Family E 69 SEC Network 208 BET 645 Latin Pop 508 HBO Comedy E 70 ESPN 209 VH1 646 Retro Latino 510 HBO Zone E 71 ESPN Classic 226 Lifetime 647 Latino Urbana 512 HBO Latino E 72 ESPNews 227 Lifetime Movies 648 Rock en Espanol 73 ESPNU 231 Food Network 649 Romance Latino STARZ 74 ESPN 2 232 HGTV 650 Kid’s Stuff 400 STARZ E 75 FOX Sports 1 234 DIY Network 401 STARZ W 77 FOX Sports South 235 Cooking Channel VARIETY TIER 402 STARZ Cinema E 78 FOX Sports South Plus 236 AWE 76 FOX Sports 2 403 STARZ Cinema W 85 The Outdoor Channel 237 Bravo 80 FOX College Sports 1 404 STARZ Kids & Family E 86 Golf Channel 240 E! Entertainment 81 FOX College Sports 2 405 STARZ Kids & Family W 87 NBC Sports Network 242 OWN 82 FOX College Sports 3 406 STARZ Comedy 97 Disney Junior 88 NFL Network 408 STARZ Edge 98 The Disney Channel MUSIC TIER (Included w/Expanded) 96 Boomerang 410 STARZ in Black 99 Disney XD 601 Hit List 101 Nick 2 412 STARZ ENCORE E 100 Nickelodeon 602 Pop Adult 102 NickToons 413 STARZ ENCORE W 103 Cartoon Network 104 Nick Jr. 603 Standards 105 TeenNick 414 STARZ ENCORE Black 106 Sprout 604 Jukebox Oldies 137 AHC 416 STARZ ENCORE Suspense 107 Animal Planet 605 Flashback 70’s 156 FXM 418 STARZ ENCORE Family E 108 Discovery Family 121 TBS 606 Everything 80’s 201 CMT Music 419 STARZ ENCORE Family W 122 Freeform 607 Nothin’ but 90’s 206 MTV Hits 420 STARZ ENCORE Action E

12 CHANNEL LISTINGS Carlisle County, KY | Graves County, KY | Marshall County, KY

421 STARZ ENCORE Action W 679 WPSD (NBC) HD 749 TLC HD 849 FOX News HD 422 STARZ ENCORE Classic 682 KFVS (CBS) HD 750 Science HD 850 CNBC HD 424 STARZ ENCORE Westerns 685 KBSI (FOX) HD 751 History HD 851 MSNBC HD 426 IndiePlex 700 ESPN HD 752 Viceland HD** 852 One America News HD 427 RetroPlex 701 ESPNEWS HD 754 FXM HD** 900 STARZ HD** 703 ESPNU HD 755 MTV LIVE HD 901 STARZ Kids & Family HD** SHOWTIME/TMC 704 ESPN 2 HD 757 FX HD 928 Showtime East HD** 450 Showtime E 705 SEC Network HD 758 FXX HD 930 TMC East HD** 451 Showtime W 707 FOX Sports So HD 759 Syfy HD 950 HBO East HD** 452 Showtime 2 E 708 FOX Sports So Plus HD 760 USA HD 951 HBO Family East HD** 453 Showtime 2 W 712 FOX Sports 1 HD 761 A&E HD 454 Showtime Showcase E 713 FOX Sports 2 HD** 762 Lifetime HD ** Must subscribe to the 455 Showtime Showcase w 715 Outdoor HD 763 Lifetime Movies HD appropriate standard definition 456 Family Zone E 718 Golf HD 764 Cooking HD package to receive this HD 457 Family Zone W 719 NBC Sports HD 765 Food TV HD channel. 458 Showtime Women E 722 NFL Network HD** 766 HGTV HD 459 Showtime Women W 726 NickToons HD** 767 MTV HD 460 Showtime Extreme E 727 Nick Jr. HD 768 E! HD 461 Showtime Extreme W 728 Nickelodeon HD 769 Bravo HD 462 Showtime Beyond E 730 Disney HD 770 Travel HD 463 Showtime Beyond W 731 Disney XD HD 774 CMT HD 464 Showtime Next E 732 Disney Junior HD 776 GAC HD 465 Showtime Next W 733 Freeform HD 778 VH1 HD 466 TMC E 734 Discovery Family HD 780 Hallmark HD 467 TMC W 735 Animal Planet HD 781 Hallmark Movies HD** 468 TMC Extra E 744 National Geo HD 783 TV Land HD 469 TMC Extra W 745 Discovery HD 785 Paramount Net HD 746 ID HD 787 Comedy Central HD HD TIER 747 Motor Trend HD 788 FYI HD** 675 WSIL (ABC) HD 748 Destination America** 848 FOX Business HD

13 CHANNEL LISTINGS Dyer County, KY

LIMITED TIER 127 TV LAND 611 Holiday Hits 212 BET Her 1 WK&T Local Channel 1 128 Hallmark Channel 612 Classic Rock 213 BET Gospel 4 WSMV (NBC) 129 A&E 613 Rock Alternative 215 MTVU 7 WBBJ (ABC) 130 National Geographic 614 Rock 216 MTV Tr3s 10 WBBJ (CBS) 131 Discovery 615 Heavy Metal 217 Classic Arts Showcase 11 WLJT (PBS) 132 TLC 616 Alt Rock Classics 228 Lifetime Real Women 12 KFVS (CBS) 133 History 617 The Blues 233 Destination America 13 QVC 134 ID 618 Adult Alternative 238 Logo 14 HSN 135 BBC America 619 Folk Roots 241 Nat Geo Wild 15 ShopHQ 136 BBC World 620 Alt Country 243 Discovery Fit & Health 16 WJKT (FOX) 138 Science 621 Hot Country 300 FYI 18 KFVS (Grit) 139 Travel Channel 622 No Fences 301 Viceland 41 CSPAN 140 MavTV 623 Country Classics 302 Military History 42 CSPAN 2 141 Paramount Network 624 Bluegrass 303 Crime & Investigation 43 CSPAN 3 142 Comedy Central 625 The Light 306 FLIX E 44 EWTN 144 SYFY 626 Gospel 307 FLIX W 45 Positiv TV 155 FXX 627 Soul Storm 308 Hallmark Movies 46 GBN 157 Turner Classic Movies 628 Urban Beats 47 TBN 171 One America News 629 Classic RnB & Soul HISPANIC TIER 48 LAFF 172 CNN 630 Hip Hop 553 Telemundo 49 WDKA (MyNetworkTV) 173 Headline News 631 Jazz Masters 556 History Espanol 50 WK&T Local Weather 174 Fusion 632 Jazz Now 557 Discovery Espanol 51 Graves Co. High School 175 MSNBC 633 Smooth Jazz 558 Discovery Familia 55 Calloway Co. High School 176 CNBC 634 The Chill Lounge 560 ESPN Deportes 56 Salsa 177 CNBC World 635 The Spa Lounge 566 NBC Universo 57 The Hillsong Channel 178 FOX News Channel 636 Easy Listening 569 Enlace 59 Smile of a Child 179 FOX Business Channel 637 Pop Classics 215 MTVu 60 Daystar 180 The Weather Channel 638 Classic Masters 216 MTV Tr3s 68 WK&T Sports 181 RFD TV 639 Chamber Music 199 Escape 640 Broadway HBO EXPANDED (Includes Limited Tier) 200 CMT 641 Eclectic Electric 500 HBO E 69 SEC Network 202 GAC 642 Y2K 502 HBO Plus E 70 ESPN 204 MTV 643 Jammin’ 504 HBO Signature E 71 ESPN Classic 205 MTV2 644 Latino Tropical 506 HBO Family E 72 ESPNews 208 BET 645 Latin Pop 508 HBO Comedy 73 ESPNU 209 VH1 646 Retro Latino 510 HBO Zone E 74 ESPN 2 226 Lifetime 647 Latino Urbana 512 HBO Latino E 75 FOX Sports 1 227 Lifetime Movies 648 Rock en Espanol 77 FOX Sports South 231 Food Network 649 Romance Latino STARZ 78 FOX Sports South Plus 232 HGTV 650 Kid’s Stuff 400 STARZ E 85 The Outdoor Channel 234 DIY Network 401 STARZ W 86 Golf Channel 235 Cooking Channel VARIETY TIER 402 STARZ Cinema 87 NBC Sports Network 236 AWE 76 FOX Sports 2 403 STARZ Cinema 97 Disney Junior 237 Bravo 80 FOX College Sports 1 404 STARZ Kids & Family E 98 The Disney Channel 240 E! Entertainment 81 FOX College Sports 2 405 STARZ Kids & Family W 99 Disney XD 242 OWN 82 FOX College Sports 3 406 STARZ Comedy 100 Nickelodeon 88 NFL Network 408 STARZ Edge 103 Cartoon Network MUSIC TIER (Included w/Expanded) 96 Boomerang 410 STARZ in Black 104 Nick Jr. 601 Hit List 101 Nick 2 412 STARZ ENCORE E 106 Sprout 602 Pop Adult 102 NickToons 413 STARZ ENCORE W 107 Animal Planet 603 Standards 105 TeenNick 414 STARZ ENCORE Black 108 Discovery Family 604 Jukebox Oldies 137 AHC 416 STARZ ENCORE Suspense 121 TBS 605 Flashback 70’s 156 FXM 418 STARZ ENCORE Family E 122 Freeform 606 Everything 80’s 201 CMT Music 419 STARZ ENCORE Family W 123 USA Network 607 Nothin’ but 90’s 206 MTV Hits 420 STARZ ENCORE Action E 124 FX 608 Maximum Party 207 BET Jams 421 STARZ ENCORE Action W 125 TNT 609 Disco & Funk 210 MTV Classic 422 STARZ ENCORE Classic 126 TruTV 610 Dance Clubbin’ 211 BET Soul 424 STARZ ENCORE Westerns

14 CHANNEL LISTINGS Dyer County, KY

426 IndiePlex HD TIER 744 National Geo HD 774 CMT HD 427 RetroPlex 680 WSMV (NBC) HD 745 Discovery HD 776 GAC HD 682 KFVS (CBS) HD 746 ID HD 778 VH1 HD SHOWTIME/TMC 700 ESPN HD 747 Motor Trend HD 780 Hallmark HD 450 Showtime E 701 ESPNEWS HD 748 Destination America** 781 Hallmark Movies HD** 451 Showtime W 703 ESPNU HD 749 TLC HD 783 TV Land HD 452 Showtime 2 E 704 ESPN 2 HD 750 Science HD 785 Paramount Net HD 453 Showtime 2 W 705 SEC Network HD 751 History HD 787 Comedy Central HD 454 Showtime Showcase E 707 FOX Sports So HD 752 Viceland HD** 788 FYI HD** 455 Showtime Showcase w 708 FOX Sports So Plus HD 754 FXM HD** 848 FOX Business HD 456 Family Zone E 712 FOX Sports 1 HD 755 MTV LIVE HD 849 FOX News HD 457 Family Zone W 713 FOX Sports 2 HD** 757 FX HD 850 CNBC HD 458 Showtime Women E 715 Outdoor HD 758 FXX HD 851 MSNBC HD 459 Showtime Women W 718 Golf HD 759 Syfy HD 852 One America News HD 460 Showtime Extreme E 719 NBC Sports HD 760 USA HD 900 STARZ HD** 461 Showtime Extreme W 722 NFL Network HD** 761 A&E HD 901 STARZ Kids & Family HD** 462 Showtime Beyond E 726 NickToons HD** 762 Lifetime HD 928 Showtime East HD** 463 Showtime Beyond W 727 Nick Jr. HD 763 Lifetime Movies HD 930 TMC East HD** 464 Showtime Next E 728 Nickelodeon HD 764 Cooking HD 950 HBO East HD** 465 Showtime Next W 730 Disney HD 765 Food TV HD 951 HBO Family East HD** 466 TMC E 731 Disney XD HD 766 HGTV HD 467 TMC W 732 Disney Junior HD 767 MTV HD ** Must subscribe to the 468 TMC Extra E 733 Freeform HD 768 E! HD appropriate standard definition 469 TMC Extra W 734 Discovery Family HD 769 Bravo HD package to receive this HD 735 Animal Planet HD 770 Travel HD channel.

15 CHANNEL LISTINGS Gibson County, TN

LIMITED TIER 127 TV LAND VARIETY TIER 458 Showtime Women E 1 WK&T Local Channel 1 128 Hallmark Channel 76 FOX Sports 2 459 Showtime Women W 4 WSMV (NBC) 129 A&E 80 FOX College Sports 1 460 Showtime Extreme E 5 WTVF (CBS) 130 National Geographic 81 FOX College Sports 2 461 Showtime Extreme W 7 WBBJ (ABC) 131 Discovery 82 FOX College Sports 3 462 Showtime Beyond E 10 WBBJ (CBS) 132 TLC 88 NFL Network 463 Showtime Beyond W 11 WLJT (PBS) 133 History 96 Boomerang 464 Showtime Next E 13 QVC 134 ID 101 Nick 2 465 Showtime Next W 14 HSN 135 BBC America 102 NickToons 466 TMC E 15 ShopHQ 136 BBC World 105 TeenNick 467 TMC W 16 WJKT (FOX) 138 Science 137 AHC 468 TMC Extra E 33 WTVF (News Channel 5+) 139 Travel Channel 156 FXM 469 TMC Extra W 41 CSPAN 140 MavTV 201 CMT Music 42 CSPAN 2 141 Paramount Network 206 MTV Hits HD TIER 43 CSPAN 3 142 Comedy Central 207 BET Jams 680 WSMV (NBC) HD 44 EWTN 144 SYFY 210 MTV Classic 683 WTVF (CBS) HD 45 Positiv TV 155 FXX 211 BET Soul 700 ESPN HD 46 GBN 157 Turner Classic Movies 212 BET Her 701 ESPNEWS HD 47 TBN 171 One America News 1 213 BET Gospel 703 ESPNU HD 48 LAFF 72 CNN 215 MTVU 704 ESPN 2 HD 50 WK&T Local Weather 173 Headline News 216 MTV Tr3s 705 SEC Network HD 51 Graves Co. High School 174 Fusion 217 Classic Arts Showcase 707 FOX Sports So HD 55 Calloway Co. High School 175 MSNBC 228 Lifetime Real Women 708 FOX Sports So Plus HD 56 Salsa 176 CNBC 233 Destination America 712 FOX Sports 1 HD 57 The Hillsong Channel 177 CNBC World 238 Logo 713 FOX Sports 2 HD** 59 Smile of a Child 178 FOX News Channel 241 Nat Geo Wild 715 Outdoor HD 60 Daystar 179 FOX Business Channel 243 Discovery Fit & Health 718 Golf HD 68 WK&T Sports 180 The Weather Channel 300 FYI 719 NBC Sports HD 181 RFD TV 301 Viceland 722 NFL Network HD** EXPANDED 199 Escape 302 Military History 726 NickToons HD** (Includes Limited Tier) 200 CMT 303 Crime & Investigation 727 Nick Jr. HD 69 SEC Network 202 GAC 306 FLIX E 728 Nickelodeon HD 70 ESPN 204 MTV 307 FLIX W 730 Disney HD 71 ESPN Classic 205 MTV2 308 Hallmark Movies 731 Disney XD HD 72 ESPNews 208 BET 732 Disney Junior HD 73 ESPNU 209 VH1 HISPANIC TIER 733 Freeform HD 74 ESPN 2 226 Lifetime 412 STARZ ENCORE E 734 Discovery Family HD 75 FOX Sports 1 227 Lifetime Movies 413 STARZ ENCORE W 735 Animal Planet HD 77 FOX Sports South 231 Food Network 414 STARZ ENCORE Black 744 National Geo HD 78 FOX Sports South Plus 232 HGTV 416 STARZ ENCORE Suspense 745 Discovery HD 85 The Outdoor Channel 234 DIY Network 418 STARZ ENCORE Family E 746 ID HD 86 Golf Channel 235 Cooking Channel 236 AWE 419 STARZ ENCORE Family W 747 Motor Trend HD 87 NBC Sports Network 237 Bravo 420 STARZ ENCORE Action E 748 Destination America** 97 Disney Junior 240 E! Entertainment 421 STARZ ENCORE Action W 749 TLC HD 98 The Disney Channel 242 OWN 422 STARZ ENCORE Classic 750 Science HD 99 Disney XD 424 STARZ ENCORE Westerns 751 History HD 100 Nickelodeon MUSIC TIER 426 IndiePlex 752 Viceland HD** 103 Cartoon Network (Included w/Expanded) 427 RetroPlex 754 FXM HD** 104 Nick Jr. 642 Y2K 755 MTV LIVE HD 106 Sprout 643 Jammin’ SHOWTIME/TMC 757 FX HD 107 Animal Planet 644 Latino Tropical 645 Latin Pop 450 Showtime E 758 FXX HD 108 Discovery Family 646 Retro Latino 451 Showtime W 759 Syfy HD 121 TBS 647 Latino Urbana 452 Showtime 2 E 760 USA HD 122 Freeform 648 Rock en Espanol 453 Showtime 2 W 761 A&E HD 123 USA Network 649 Romance Latino 454 Showtime Showcase E 762 Lifetime HD 124 FX 650 Kid’s Stuff 455 Showtime Showcase w 763 Lifetime Movies HD 125 TNT 456 Family Zone E 764 Cooking HD 126 TruTV 457 Family Zone W 765 Food TV HD

16 CHANNEL LISTINGS Gibson County, TN

766 HGTV HD 767 MTV HD 768 E! HD 769 Bravo HD 770 Travel HD 774 CMT HD 776 GAC HD 778 VH1 HD 780 Hallmark HD 781 Hallmark Movies HD** 783 TV Land HD 785 Paramount Net HD 787 Comedy Central HD 788 FYI HD** 848 FOX Business HD 849 FOX News HD 850 CNBC HD 851 MSNBC HD 852 One America News HD 900 STARZ HD** 901 STARZ Kids & Family HD** 928 Showtime East HD** 930 TMC East HD** 950 HBO East HD** 951 HBO Family East HD**

** Must subscribe to the appropriate standard definition package to receive this HD channel.

17 VIEWLOCAL

New network at a new place? Take advantage of

Follow these easy steps using your broadband connection and a streaming device or smart TV to begin watching some of your favorite local channels.

Connecting a Roku device to a home network 6. At the bottom of the account page, you will see any Roku devices linked with your account. Here 1. During the guided setup, choose wired or is where you can add your first device or link wireless. The wired option will require an Ethernet additional Rokus. port and will connect to your home network. If you opt for wireless, continue the steps below. 7. To add a device, click on “Link a device.” A screen will pop up asking you to enter a “link code,” 2. Choose your wireless network from the list of which will appear on the television connected to available networks. your Roku device. Enter that code on the Roku website. 3. Enter the password to your home network. Then select “Connect.” 8. Once the code is entered, you are ready to use your new Roku. 4. Your Roku device is now connected to your home network. Setting up a Roku account or installing an additional device? Follow these steps!

1. On a computer, make sure you’re connected to your wireless network.

2. Using a web browser, go to www.roku.com.

3. In the top right corner of your screen, click “Sign In.” 4. Enter the email address and password for your Roku account. If you do not yet have an account, create one using an email address and secure password.

5. Once you’re logged in, your name will be displayed at the top right corner. Click on your name to access account information, such as your PIN, payment method and linked devices.

18 VIEWLOCAL

Now that you’re connected to your home network and your account is set up, you can stream your favorite local channels!

Installing ViewLocal on your Android, iOS or How to watch ViewLocal in a web browser Roku device 1. Select your browser. Google Chrome is 1. Make sure you’re connected to your wireless recommended. network. 2. Go to https://viewlocal.tv in your browser. 2. Go to your device’s App Store or Market Place and search for ViewLocal. 3. Sign in with your email address and password.

3. Download and install the ViewLocal app. 4. Select the channel you want to watch — enjoy!

4. Open the ViewLocal app and sign in with your email address and password. If you do not already have an account, create one with an email and password you can remember.

5. Read and accept the Terms of Use.

6. Select the channel you want to watch — enjoy!

Do you have questions about ViewLocal?

Call WK&T customer support at877-954-8748 for username/password verification on your WK&T ViewLocal account.

Please note that WK&T does not offer technical support for Roku specifically. Visit support.roku.com for more information.

NOTE: WK&T will not know your Roku account sign in or password information..

19 CUSTOMER CARE PLAN

WK&T’s customer care plan covers all of your services, including broadband, voice and video.

» Priority technical support » Wiring repair/replacement » Wi-Fi troubleshooting » Internet performance optimization » Bandwidth evaluation/recommendation

20 BATTERY BACKUP

Your home phone and/or broadband service is provided with WK&T’s fiber optic network and requires electric power to operate. To avoid disruption of home voice service during a power outage — and to maintain the ability to connect to 911 emergency services — an eight-hour battery backup is provided to you at no charge. If you do not have landline service, WK&T makes a battery backup power supply avail- able for purchase.

Backup batteries are expected to last up to eight hours on standby power. This means the backup battery should give you approximately six hours of voice service. If you feel that is not enough time, you may extend your standby battery by purchasing additional batteries to supply backup power for as long as 24 hours. Please call WK&T’s customer service for more information.

Note: Although the battery backup can support WK&T inter- net and/or video services for a short time, the backup is intended to support voice services only.

EIGHT-HOUR BATTERY BACKUP

21 VIDEO SERVICE NOTICES

WK&T provides this information as a service information and to contact WK&T with to our customers and in accordance with any questions. The cooperative will send applicable federal law and FCC regulations. customers a TV privacy notice each year with We encourage you to review the following the most up to date information.

Pricing WK&T TV SERVICE SERVICE, MAINTENANCE & EQUIPMENT Basic Service $39.90/mo. Service Call Fee $99 Expanded Service $94.90/mo. Service maintenance $7.95/mo. ViewLocal $15.95/mo. Set top box (STB) $4.95/mo. for each box ADD-ONS Basic DVR $8.95/mo. Other equipment notices: Whole-Home DVR $14.95/mo. Additional Stand-alone DVR $8.95/mo. The equipment used to install TV services Additional DVR Hard Drive $3.00/mo. are supplied at no charge to the customer. High Definition TV $14.95/mo. However, all equipment should be returned to Sling TV $20.00/mo. WK&T if and when service is canceled. Variety Channels $7.95/mo. Installation is $350. This fee is waived with a PREMIUM CHANNELS two-year term commitment. HBO $15.95/mo. Starz/Encore $15.95/mo. For more information about WK&T’s video Showtime/TMC $15.95/mo. products and services, please visit our website Hispanic Channels $12.95/mo. at www.mywkt.net.

Installation » Installation fees may be waived upon signing a term commitment. » Installation time frame is 10 working days to establish new service and five working days for service reconnection at a location. » New services requiring significant engineering builds could take up to 30 days. » New service construction schedules will be released on our website via newsletters, etc.

22 NONDISCRIMINATION STATEMENT

WK&T is the recipient of federal financial To file a complaint of discrimination, write assistance from the U.S. Department of Agri- to USDA, Director, Office of Civil Rights, 1400 culture (USDA). The USDA prohibits discrim- Independence Ave., SW, Washington, DC ination in all its programs and activities on 20250-9410, or call toll free 866-632-9992 the basis of race, color, national origin, age, (voice) or 800-877- 8339 (TDD) or 866-377- disability, and where applicable, sex, marital 8642 (relay voice users). USDA is an equal status, familial status, parental status, religion, opportunity provider and employer. The sexual orientation, genetic information, politi- person responsible for coordinating this cal beliefs, reprisal, or because all or part of an organization’s nondiscrimination compliance individual’s income is derived from any public efforts is Trevor Bonnstetter, CEO. assistance program. (Not all prohibited bases apply to all programs.)

Persons with disabilities who require alterna- tive means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at 202-720-2600 (voice and TDD).

23 REPORTING ISSUES

Report issues or contact Customer Tech Support at https://www.mywkt.net/support-service/.

Email Tech Support [email protected] or call Customer or Tech Support at 1-877-954-8748.

24 OFFICE LOCATIONS & HOURS

Pay Bill By Phone: 855-385-9908

Mayfield Business Hours: CUSTOMER SERVICE 8 a.m.-5:30 p.m. (Mon-Fri) 877-954-8748 9 a.m.-4 p.m. (Sat)

Martin and Murray office locations close at 4:30 p.m.

OFFICE LOCATIONS

Corporate Office Martin Office Murray Office 100 WK&T Technology Drive 207 S. Lindell St. 1900 N. 12th St., #K Mayfield, KY 42066 Martin, TN 38237 Murray, KY 42071 877-954-8748 877-954-8748 270-492-1000

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