Defining Tomorrow’s meDicine Care to Heal. eduCate to empower. Innovate to advanCe. SingHealth Annual Report 2012 contents 02 36 Chairman’s Message Education 04 50 Group CEO’s Message Research 08 58 Academic Medicine Our People 16 68 184 Infrastructure Development Community Engagement Board of Directors 24 186 Patient Care Chief Executive Officers, Directors of National Specialty Centres, and Chairmen of Medical Boards 187 singHealth institutions Corporate Office Directors 188 72 138 Key Figures Singapore General Hospital National Neuroscience Institute 189 88 Financial Info KK Women’s and 150 Children’s Hospital Singapore National Eye Centre 190 ACP and Faculty Appointments of 104 160 Featured Clinicians, Nurses and National Cancer Centre SingHealth Polyclinics Allied Health Professionals Singapore 172 196 116 Bright Vision Hospital Directory National Dental Centre Singapore 128 National Heart Centre Singapore Chairman's Message Working Together for Better Patient Care As Singapore’s largest Academic Healthcare Cluster, we have a talented pool of doctors, nurses, allied health professionals and administrators who provide high-quality care for our patients. Our specialists in over 40 disciplines are constantly at the forefront of cutting-edge medicine, harnessing the synergies of clinical research and medical education. In FY 2012, we saw more than 4 million patient visits. Our commitment to our patients is underscored by the pursuit of Academic Medicine. We build on the collective strengths of SingHealth and Duke-NUS Graduate Medical School Singapore (Duke-NUS) to better integrate clinical care, education and research so as to bring continuous improvement in clinical outcomes and care to our patients. AdvAnCing PatienT Outcomes Indeed, as with any successful the growing cancer burden in the Asia endeavour, vibrant collaborations Pacific region, German pharmaceutical and effective partnerships are company Bayer Healthcare embarked key to success in the pursuit of on collaborations with six research Academic Medicine. institutions, including Singapore In FY 2012, we forged strategic General Hospital (SGH) and National partnerships with local and Cancer Centre Singapore (NCCS) to international organisations and further set up the Integrated Translational strengthened existing partnerships. To Oncology Network. enhance research in the fight against 02 Chairman's Message Another example of collaboration The SingHealth Age-Friendly CeleBrating Our People is new research programme POLARIS, Guidelines were published in FY 2012, This year, our people have once again supported under the A*STAR setting the stage for a sustainable received national and international Biomedical Research Council’s age-friendly healthcare environment. honours in recognition of their Strategic Positioning Fund. Bridging Various infrastructure plans are outstanding contributions to public A*STAR institutes with public underway at our institutions to healthcare. I would like to congratulate healthcare institutions, including increase building capacity for new all our award recipients. SGH, NCCS and Singapore National and improved age-friendly facilities. On behalf of the Board and all Eye Centre (SNEC), this is a first For instance, the newly renovated staff, I would also like to thank Prof step towards Singapore’s larger SingHealth Polyclinics (SHP)-Geylang Edward W. Holmes, Mrs Arfat Selvam aim to roll out a national stratified is equipped with age-friendly features and Mr Chan Heng Kee, who retired medicine framework that will modify and is also the first polyclinic to pilot from the Board in FY 2012, for their existing clinical care methods the New Geriatric Centre, which offers positive contributions to SingHealth. and refine stratified healthcare geriatric screening for patients with The upcoming new structures delivery approaches. dementia and fall risks. and facilities will create more synergy A new heart cell bank – a and opportunities for our people collaboration between National Heart Empowering heAlThcare to collaborate and learn from one Centre Singapore (NHCS) and Duke- PrOfessiOnAls another’s best practices. In the coming NUS – will also be set up to study We will groom and develop our people year, let us work together towards a genetic material and tissues from by empowering them with thought common goal of Defining Tomorrow’s thousands of local heart patients to leadership and advanced skills so that, Medicine and a better future for better understand heart disease in collectively we will set new standards our patients. Asian patients. for patient care. As part of our efforts to groom a strong pipeline of nurses, enhAnCing PatienT CAre the SingHealth Nursing Research To create an optimal environment Resource Guide and the SingHealth for collaborations, much effort Nursing Research Training Programme and resources have been put into were launched in July 2012 to better infrastructure development. The highly enable our nurses to advance the anticipated Academia building, which profession. Another new training opened in July 2013, is a significant opportunity for doctors is a dedicated Mr Peter seah milestone as it opens the doors to Academic Family Medicine Training Chairman endless possibilities for new treatment Centre at SHP-Geylang, the first SHP discoveries, diagnostic capabilities and polyclinic to house such a facility. training of healthcare professionals. Our efforts in delivering The new NHCS building will be affordable, accessible and quality ready in 2014. With a two-fold increase healthcare have borne fruit as our in clinic capacity, it is well-positioned institutions continue to receive good to meet the increasing demand for ratings in the Ministry of Health heart-related services. We are also on patient satisfaction survey. SGH and track in the infrastructure development NCCS made marked improvement of Sengkang General and Community in the overall satisfaction of public Hospitals, which are targeted for healthcare institutions. SGH and KK completion in 2018. Women’s and Children’s Hospital were among the few hospitals that patients are most willing to recommend. This improvement affirms that we are moving in the right direction and we will persevere to continue to do better. singhealth Annual report 2012 03 group CeO's Message strength through Collaboration A unified purpose to put patients at the heart of all we do and a common vision to define tomorrow’s medicine – these have steered us through a fruitful FY 2012. Our AcadeMiC MediCine PursuiT Collaboration is a key driving force in healthcare operations. As a tribute to our big SingHealth family, bringing healthcare professionals who have forth many exciting possibilities for demonstrated service excellence, us to do more and better in order to SingHealth organised the annual bring seamless and quality care to Singapore Health Quality Service our patients. As Singapore’s largest Awards for the second year. In Academic Healthcare Cluster, we are FY 2012, more than 2,500 healthcare endowed with the unique position and professionals from 19 participating privilege to spearhead many initiatives organisations were recognised. that bring out the excellence in our The bold step we took eight years best practices and care innovations ago to pursue Academic Medicine across the Cluster. through a close partnership with Dedicated for healthcare Duke-NUS Graduate Medical School administrative leaders, the Singapore Singapore (Duke-NUS), has led to Healthcare Management Congress, successful research and education hosted by SingHealth in August 2012, collaborations, including the birth of provided a learning platform for global two joint institutes – the Academic healthcare leaders and experts in Institute of Research (AMRI) and 04 group CeO's Message the Academic Medicine Institute of We have also marked further Our relentless pursuit of Academic Education (AM•EI). milestones in our transformation Medicine is driven by that same The establishment of AMRI and journey with the establishment of new burning passion that characterises AM•EI is integral to our Academic Academic Clinical Programs (ACP). the generations of staff who have Medicine journey, and positions us to Three new ACPs were rolled out in FY served in our institutions. We want harness our resources and capabilities 2012, namely Cardiology, Oncology to improve the lives of our patients to accelerate research breakthroughs and Pathology – bringing the total and to provide a seamless experience and advance diagnosis, treatment and number of ACPs to nine. The next that minimises anxieties for them care for our patients. phase of ACP development will be in through patient-centric models of care, AMRI at both KK Women’s and Radiological Sciences, Oral Health, integrated infrastructure planning Children’s Hospital and Singapore Family Medicine and Anaesthesiology. and design and improved operating General Hospital Campuses is an The ACPs provide a cross-Cluster, systems. Putting patients at the heart academic nexus that will catalyse our multi-institution structure for a of all we do remains our focal point growth of clinician scientists from specialty to enhance patient care, as we journey together to define the current 50 to 80 by 2015. Over 135 teaching and research, and develop tomorrow's medicine. AMRI memberships have been issued patient-centric multidisciplinary since AMRI’s inception. teams that strive to improve patient On the education front, AM•EI outcomes and experience. brings together a community of dedicated educators