Sam Parker Moved Into Phase 2

FOR EMPLOYEES OF THE GEMCO DIVISION OF LUCKY STORES, INC. JULY 1986

HARD WORK PA YS' OFF By Pat Flynn ill t was a lot of hard work. Employees 1/ worked sixteen- and twenty-hour shifts right up until the "big" day. What the employees at Torrance, Culver City and our two Tucson stores were preparing for, of course, were their respective grand reopening celebrations to show off their newly remodeled stores. In the remodel plan, almost every department was moved to another location in the store, quite an undertaking, especially when you have to run "business as usual" while the remodel is going on. After the basic construction work was completed (only about a week before the grand reopenings), the stores Sam Parker moved into Phase 2. There was still a lot of President Stan Brenner watches as GEMCO sign is put work to be done. The remodel teams and store into place outside Tucson (804). employees worked long into the night, every energy for Phase 3, the grand reopening JoinsGEMCO night, cleaning their store, restocking shelves, celebration itself. i.~ tan Brenner has been named to the constructing and arranging displays, install- ., new position of Chairman of GEMCO, ing the new sign package, straightening mer- On June 12, at 8 a.m., the festivities began announced LUCKY's president, Larry Del chandise, washing and waxing the floor and at the stores, beginning with a ribbon cutting Santo, on Tuesday, July 15. As Chairman of generally getting the store into tip-top shape ceremony. Members and visitors arrived ... the Division, Stan will continue to have overall for the arrival of their expected guests on and arrived ... and arrived. "We never expec- responsibility for the operation of our 80 June 12. ted the crowds that turned up!" says an enthu- siastic Bob Dinardi, manager of Tucson (804), stores with particular emphasis on the mer- "It was wonderful how everyone pitched chandising, marketing, organization planning in," commented Dave Andrulonis, manager We enrolled 550 new members." In Tucson, & executive development, and administrative of our Tucson (570) store. Wallie Reisbeck, sales on the first few days were twice aspects of the operation. assistant manager of operations at Culver expectations-about triple a normal sales day. City, agreed. "Everyone in the store," he (A week later, sales were still running 50% At the same time, Samuel J. Parker, presi- said, "from the managers to the cart boys, above average!) dent of LUCKY's Automotive was appointed did their part. It was a total team effort. In A few features of the celebrations were 25q; President of GEMCO. Sam joined LUCKY in fact, management people from other stores hot dogs, free Pepsi's, balloons, drawings for September, 1985 from Sav-On Drugs, Inc., even came over and worked alongside us as vacations, microwaves, gift certificates and where he served as President. Reporting to we got closer to the deadline." An appre- other prizes; a mariachi band, food give- Stan, Sam will be responsible for the day-to- ciative Rick Battistoni (recently promoted to aways, even local radio coverage in one store. day operation of the stores, as well as personnel, labor relations, engineering and the regional merchandiser, hardlines, but who It was clear that the visitors heartily warehouse & distribution functions. managed the Torrance store th rough the approved of what awaited them-both the remodel) extends his personal thanks to smiling welcomes and the new look of the "The success of GEMCO is very important everyone who, he said, "put forth an extraor- stores. "The store is so much more. to LUCKY," explains Larry Del Santo. "This dinary effort to get an impossible job accom- shoppab/e!" exclaimed one approving chairman/president structure, typical in the plished." member, which made it all worthwhile. "When discount department store business, recog- So it was with a feeling of great pride that the members get really excited about what nizes that importance and the need for shared the tired crews saw the end of Phase 2-only, we've done-that's the reward you get," _ responsibilities in operating an extremely _ of course, to have to rise again with new says Dave Andrulonis. .• complex business." .• MESSAGE FROM STAN ~ THE MAILBOX Dear GEMCO Associates: I would like to extend my personal thanks ,I, n your May issue, it was mentioned that and congratulations to all employees who " the first newspaper was "The 579'er." worked so hard in the recent remodeling effort However, in May of 1980 the "Carson Clatter" for our Culver City, Torrance and Tucson (570 was born at our GEMCO in Carson (575) to and 804) stores. I refer to all store employees, keep employees updated on inter-company the store management teams, the remodel activities as well as reminders of inter-store project team and management from other functions and activities. GEMCO stores who lent a hand. Ann Evans and Cindy Harkins were very I know how tough it was getting your store helpful in putting the newspaper together. The ready for the June 12 grand reopenings. I also Grocery department was also involved. know that many of you worked incredibly long Thanks, Del Gossert hours to accomplish it. The important thing GEMCO Fullerton (561) is you made it. When I walked through the stores, I could see not only the hard work that went into accomplishing such a mammoth task, but the pride and spirit of excellence with Here are the results of a member/customer which it was achieved. survey that a marketing company conducted I salute you for a job well done. for us recently: Are you a frequent shopper at Sincerely. ~~ 1• GEMCO? 80% yes; 20% no Where would you be shopping today 2 • if you were not shopping here? Smitty's, Safeway, Alpha Beta, K-Mart, Lucky, Target What is your opinion about GEMCO's BROGGER HONORED FOR HEROICS ~ 3• pricing in general? 'fl). 0 you ever think about what you'd do We at GEMCO also want to recognize and higher 4%; same 36%; lower 60% , if, driving on the road, you came upon thank Kurt for his action. For this reason, Kurt Comparing K-Mart, Target and the scene of an accident ... wondering if you'd was presented with a plaque by Vice Presi- 4• GEMCO, where would you rather be do the "heroic" thing? Well, if Kurt Brogger, dent, Northern Operations, Grant Cottingham, shopping? courtesy clerk at our Dublin store, ever bearing the following inscription: wondered, he knows now. K-Mart 9%; Target 1%; GEMCO 90% To Kurt Bragger Why do you make that choice? In May, when Kurt (also a business student In recognition of your selfless action cleaner, one-stop shopping, spacious at California State University at Hayward) was and outstanding service to the Did GEMCO have all the items you driving home from school, he came upon a community. With much pride, crushed pickup truck stalled in front of a dead 5• needed? your friends at GEMCO 80% yes; 19% no horse. After discovering the motorists were May, 1986 safe, he went to his car for flares to help direct (If appropriate) Do you like the new traffic. Before he could do that, however, he 6• aisle arrangement? saw ten panicked horses running loose on the 81% yes; 19% no road. One of the horses collided with an (If appropriate) Do you like this newly oncoming car. 7• remodeled GEMCO? He wasted no time pulling an unconscious 78% yes; 22% no 65-year old man from a car and restoring his What do you like or dislike about this breathing, thereby saving his life. 8• GEMCO store? "I was afraid the car might blow up or LIKE something," Kurt said. "I took the man's pulse, prices, cleaner, one-stop shopping and there wasn't any. I started to give him DISLIKE mouth-to-mouth resuscitation." With the help waiting in line of a first aid technician, also on the scene, Do you like the membership they were able to save the man. 9• concept and procedure? Brogger's heroics were officially recognized 73% yes; 27% no by the San Ramon Rotary Club and the City Will you tell others about GEMCO? of San Ramon with the presentation of an 10• 92% yes; 8% no award . 2 L~~ EVERYBODY'S BUSINESS J Keying Up For The New Central LUCKY Still Alarm System Nation's rr:! or years the GEMCO stores were Ii protected by commercial alarm com- 9th Largest panies. This method proved to be highly expensive and often ineffective, taking into consideration the high monthly service Retailer charges, lack of control over the system and the annoying, very costly false alarms. (Most police and fire departments charge businesses By Jerry Fister a steep fine when they have to respond to a false alarm. Operating 80 stores, these fines \'111 ccording to the June 9, 1986 issue of Fortune magazine, LUCKY Stores, Inc. ranked 9th alone can easily become a major expense!) ~ in sales among the nation's retailers. Company-owned Alarm System To combat the spiraling cost of commercial alarm systems, GEMCO's Loss Prevention RANK COMPANY SALES team implemented the in-house Central Alarm 1985 1984 $ THOUSANDS System. "This Proprietary Alarm System cuts 1 1 Sears Roebuck (Chicago) 40,715,300 average operating expenses one-third to one- 2 2 K mart (Troy, Mich.) 22,420,002 half per store," states Terry Cummings, 3 3 Safeway Stores (Oakland, Calif.) 19,650,542 systems manager. A very high tech system, 4 4 Kroger (Cincinnati) 17,123,531 it has features not yet found on other 5 6 American Stores (Salt Lake City) 13,889,528 6 5 J.C. Penney (New York) 13,747,000 systems. "The advances in this system," 7 7 Southland (Dallas) 12,719,241 says John Dulco of E.S.M. Technology, 8 8 Federated Department Stores (Cincinnati) 9,978,027 "leave all others back in the 1800's." It is 9 9 Lucky Stores (Dublin, Calif.) 9,382,282 the only system with two-way voice com- 10 11 Dayton Hudson (Minneapolis) 8,793,372 munication between the central station and 11 10 Household International (Prospect Heights, 111.) 8,685,500 the store. 12 13 Wal-Mart Stores (Bentonville, Ark.) 8,580,910 Color Graphic Monitors 13 12 Winn-Dixie Stores (Jacksonville, Fla.) 7,774,480 14 15 F.W. Woolworth (New York) 5,958,000 Another advance over the former system is 15 16 BATUS (Louisville) 5,881,408 the use of color graphics on the central station 16 17 Great Atlantic & Pacific Tea (Montvale, N.J.) 5,878,286 monitor. Should an intruder enter the store, 17 14 Montgomery Ward (Chicago) 5,388,000 he/she breaks the alarm barrier and his/her 18 21 Supermarkets General (Woodbridge, N.J.) 5,122,633 movement is followed throughout the store by 19 18 May Department Stores (St. Louis) 5,079,900 color graphics on the central station monitor. 20 19 Albertson's (Boise) 5,060,265 In a fire, the color graphics could immediately locate the troubled area. Often an "intruder" is someone who accidentally crosses a barrier sensor. With the old system, this would set off According to the May 1986 issue of Discount Mechandiser GEMCO's 1985 sales again ranked the alarm and alert the police unnecessarily, among the top 5 Discount Retailers in the nation (companies with less than 20 stores were and the store would be fined for reporting a excluded). false alarm. Due to the sophistication of the alarm operations and the integrity of the system, SALES PER STORE TOTAL SALES bypassing or overriding the system by As of 1985. No. Stores Total Sales unauthorized personnel is virtually impossible. No. Stores Sales Per Store As of 1985 .. 1. Price Club 30 $70,000,000 1. K-mart 2,180 $22,417,621,000 Two operators monitor data at the central 2. GEMCO 80 $30,350,000 2. Wal-Mart 859 $ 8,400,000,000 station 24 hours a day. The stores are never 3. Target 226 $18,805,310 3. Target 226 $ 4,250,000,000 without monitoring. The new system monitors 4. Fred Meyer 97 $16,237,110 4. Zayre 337 $ 2,670,000,000 more areas of the store than before and can 5. Bradlees 158 $10,759,490 5. GEMCO 80 $ 2,428,000,000 quickly alert the store manager and the central 6. K-mart 2,180 $10,283,310 6. Price Club 30 $ 2,100,000,000 station when, for instance, a warehouse door 7. Wal-Mart 859 $ 9,778,810 7. T.G.&Y. 721 $ 1,962,247,850 is left open. The operator then relays the 8. Zayre 337 $ 7,922,000 8. Bradlees 158 $ 1,700,000,000 information to the key store personnel and/or 9. Ames 450 $ 3,311,110 9. Fred Meyer 97 $ 1,575,000,000 10. T.G.&Y. $ 2,721,560 $ 1,490,000,000 the proper authorities. 721 10. Ames 450 CONT'D. ON PG. 7

3 NEW APPOINTMENTS

Rich Cox was recently named Director, Labor Relations. He reports directly to Jerry Braun, VP., Personnel and Labor Relations. Rich comes to GEMCO from Lucky Mid- Western Food Division where he had been Personnel Manager since 1981. Prior, he was Plant Personnel Manager for Smucker Corporation. Rich holds a Master of Labor Relations Degree from Michigan State University and a Bachelor of Science Degree in Business Economics from Wright State Unversity. Rich is married with three children. Dear Fellow Employees: As many of you know, I resigned from GEMCO July 1, to pursue my own business venture. "0" '...... n June 2, Stan Brenner announced the Curt Gibson was recently appointed to : promotion of Grant Cottingham to Vice Director of Merchandise Presentation. Curt It's with very mixed emotions that I leave President, Regional Director of Stores for began his career with GEMCO as a clerk in an organization that's been such a big part Northern GEMCO region. He will be respon- 1968 and worked his way up to Store Super- of my life for 11 years. When I think about sible for all Northern California GEMCO stores. visor. In 1984, he moved into the Merchan- what I'll miss most about GEMCO, it's clearly Grant has been with GEMCO since 1962, start- dise Presentation Department where he the people. This company has an unusually ing as a Management Trainee in store 502. He worked as Store Planner until this promotion. dedicated and talented group of employees, became a store supervisor in 1964, and in Reporting to Curt are Cam Saylor, planogram who have always proved their willingness to 1970 transferred to the Memco Division in coordinator, Doug Walker, sign coordinator, do whatever it takes to get the job done. Virginia. In 1972, he moved to Chicago as and regional merchandisers, Barry O'Neill GEMCO's challenge in the 80's is to serve district manager. Grant returned to Southern (Home), Bill Micheil (Softlines) and the newly our members' needs better than the competi- California in 1974 and was district manager for promoted Rick Battistoni (Hardlines). tion, and to improve productivity. Our ability various districts through 1984, at which time Rick, who has been with the Company to do this will be built on a strong base of he became involved in various special projects, since 1972, assumed his new responsibilities committed employees and loyal members. My including store remodeling and centralized on June 30, leaving his most recent assign- feelings about the key to success in our cashiering. ment as store manager. He replaces Larry business are really very simple: we must Reporting to Grant will be Roger Campbell, Hoover, who was promoted to Sporting Goods remember to always treat others (fellow regional operations manager, the northern Buyer, also effective June 30. employees and members) as we'd like to be district managers, six regional merchandisers, treated. If we do this consistently, GEMCO will and the regional personnel/training coordi- be assured of long term success. nator. I feel fortunate to have had the opportunity to work with so many fine people over the ••••••••• last 11 years. You've taught me lessons about people and about management that I'll never forget. A key thing I've learned is that a A big welcome to Laurence J. Straus who manager is always dependent on his people recently joined GEMCO as Vice President, for any success he may achieve. Sales Promotion. In his new position, Larry Although my association with GEMCO is at will be responsible for advertising, merchan- its end, my interest in this fine company will dise presentation, marketing and public rela- certainly continue. I look forward to seeing tions functions, and will report directly to Stan the results of GEMCO's new and exciting Brenner. programs over the / Larry comes to GEMCO from the combined rL..J coming years. ~ ~ Gold Circle-Richway Division of Federated Larry began his career with GEMCO 15 Department Stores where he was Senior Vice years ago as sporting goods department head. President, Richway. From 1979to 1985, he was For the next 9 years, he progressed through Senior Vice President, Sales Promotion, for store positions, achievinq the rank of assist- H.C. Prange Company, overseeing both the ant store supervisor before he was promoted / make progress by ,'laving people around me / Prange's Department Store and Prangeway to sporting goods/patio specialist. He served who are smarter than I am-and listening to Discount Store Divisions. Prior to that he was in this capacity for five years until his respon- them. And I assume that everyone is smarter Vice President, Sales Promotion, with May sibilities were again increased last year, when about something than I am. Company Department Stores in Ohio and he became regional merchandiser -Henry Kaiser Colorado. (hardlines).

4 If Ms. Benton had any doubts about her good fortune being true, they were dispelled 1 AROUND THE COMPANY when GEMCO District Manager, Mike McCon- Compiled and Edited By Debbie Howie nell, and COTY District Manager, Charlie Lipscomb, presented her with her prize recently. As the Grand Prize Winner, Ms. Benton and wo of our st~res in District 1, Visalia tions skills, being a representative at local and \T! her mother will enjoy a round trip flight, 12 days II and Yuba City, have recently been district fairs, promoting the Dairy industry and 11 nights on the Riviera with $1000 spend- involved with their community, helping out in (such as taking kindergarten classes on dairy ing money! the Ident-A-Child programs in their cities. tours) and attending a communication training Ident-A-Child is a free identification program session with fellow Dairy Princesses through- for children which video tapes and fingerprints out California," says Susan. each child. Each participant receives a detailed Susan is 18 years old and a student at Chico fingerprint card, which includes room for a State University where she is working towards photograph and dental records. a degree in the education field.

Terry Sills, Maintenance person at Visalia, A recent sports article appeared in USA Today dressed up as Officer McGruff, the famous that said: police dog. He greeted the children and was "Roger Clemens of the Boston Red Sox tried videotaped with them. The Visalia store also to write his name in the record books for the discounted the videotapes needed for the second time this season, but came up a little recording. The Yuba City GEMCO premises short ... Clemens held Texas hitless for 7% were used for the taping and fingerprinting of innings before Oddibe McDowell singled, and the children. wound up with a two-hitter yesterday as Boston beat the Rangers, 7-1. We're proud of our GEMCO stores for their community service and involvement! "No Boston pitcher has thrown a no-hitter since Dave Morehead against Cleveland on Lou Finklemen, Diamond Salesperson at September 16, 1965." Indio (539, District 6) retired June 1 after 10 Now, you just might be wondering why years of service. 24 employees who opened the GEMCO in we're telling you this. Well, the no-hitter pitcher Lou and his wife plan to rent a motorhome Visalia (544) 10 years ago joined together at mentioned, Dave Morehead, is none other and travel around for awhile. If they like the end of May for a "Survivors' Celebration." than our very own Divisional Merchandise motorhome living, they will purchase a motor- These 10-year "survivors" began their Manager, Sporting Goods, Patio and Hard- home and tour the United States. celebration at the home of Store Manager, Doc ware! All of his friends at Indio and the rest of Wright, and later adjourned to Finni's GEMCO wish Lou the best of luck and hope he Restaurante for a "scrumptious" dinner. enjoys retirement and his motorhome. Mae Hover, store secretary, says that Joan Benton, a 15-year GEMCO member, everyone had such a good time reminiscing will visit the French Riviera this summer, and sharing that they are now talking about compliments of GEMCO and COTY, who co- forming a 1O-year club for those who have 10 sponsored a sweepstakes contest last fall. She EI Cajon GEMCO (573, District 7) has been or more years with the company. submitted the winning entry at District 3's involved in "Business Awareness Week" for The 24 "survivors" are: Doc Wright, Paul Store 523 in Phoenix. CONT'D. ON PG. 7 Barnett, Simona Davis, Ida Kinzie, Norma Napolitano, Robert Iseman, Ruby Potter, Carla Warning, Jay Anderson, Dick Wolfe, Bob Stage, Gordone Ross, Mae Hover, Sue Man- dolph, and Christine Beasley from the department store division; and Joe Mounkes, Emmy Doepker, Sam Lopez, Charlie Ortiz, Gina Terry, Robert Haro, Bob Weibe, Bill Taffe and Don Cullum from Grocery. May you all be around for a 20-year "Survivor's Celebration."

... And GEMCO employs yet another pageant winner. Susan Brun, Variety Cashier at our Chico store (814) was crowned Dairy Princess for 1986-87.

"The aspects and responsibilities of being Many folks joined hands on May 25 for "Hands Across America, " which passed right in front of our Fullerton GEMCO the princess require having good communica- (516, District 5). 5 AN INTERVIEW WITH DOROTHY MAGETTE

i he didn't mean to stay this long. After 1972. In 1971, I became the Health and Beauty , all, her intention was only to take the Aids (HBA) cosmetic buyer for all GEMCO's, job of part-time cashier when this all began Lucky Southern division and our former back in 1961. But, things don't always hap- eastern divisions. HBA was separated from In the new and remodeled stores, the pen as we expect, and they didn't for Dorothy cosmetics in 1979, and I was named the cosmetics department is positioned up front, Magette, head buyer for cosmetics. Twenty- cosmetic buyer. I now buy for all of the by the jewelry department. It gives the area five years ago, she began ringing up sales for GEMCO's and LUCKY's Southern Division. a nicer ambiance-a more pleasant place to GEMCO and she hasn't stopped since. select your cosmetics and fragrances. Petite in stature, she carries a lot of weight What are the most recent changes in when it comes to expertise in the cosmetic "Selling someone GEMCO's cosmetic departments? field. Her eyes sparkle when she tells you cosmetics makes you feel We've become extremely selective in the about a new fragrance or skin treatment line. items we carry. We try to offer the best qual- "Selling someone cosmetics," explains good. You're helping ity at the best price in our class of trade. Magette, "makes you feel good. You're help- someone improve herself. Quality is by far the most important aspect ing someone improve herself. We don't just for us, being innovators. We're always look- sell her a product, we sell her 'hope'." It takes We don't just sell her a ing for something new and interesting for our only a few moments to be caught up in the customers. whirlwind of activity that surrounds this product, WE SELL fascinating, friendly woman. What other changes do you see for the HER HOPE." cosmetic departments? "What are your duties as head buyer for By August, there will be an increased serv- cosmetics?" Do you find the retail buying field mainly ice level in every store. If a member has a Along with my assistant buyers, Jackie a man's world? question, service persons will be available to Henman and Sally Calacci, we select new help. We also are carrying more items in self- Oh, at one time, perhaps, but there are now products and categories and interview sales serve packages. Directions for use are easily more and more women in buying positions. representatives to find the most innovative read by the customer so she can decide for Especially in HBA, cosmetics and soft goods. products to offer our members at the best herself if it is for her. Should she have addi- We've quite a number of women on the price. tional product questions, the service person GEMCO buying staff. You say you started as a part-time cashier. can answer them. How did your career develop so What's the most important in selecting an Does the department store shopper buy successfully? item or line for GEMCO? any of her cosmetics at GEMCO? I really wasn't interested in a career posi- We try to be innovative. We strive to be first We do get a lot of department store tion when I started with GEMCO. Regardless, with new products and categories. Fashion is business, probably because we tend to carry my part-time job led to a head cashier posi- the most important factor in our area of new items first and also because of our low tion, then to hair needs merchandiser for all responsibility; and it must be timely and sup- prices and our selection of designer frag- of the five early GEMCO stores. As the stores ported by national TV. Packaging is the sec- rances. With our special promotions, bonus grew in number, so did the cosmetic depart- ond most important factor. In our class of packs and special buys, women have come ment. We added a wig business in 1968 and trade we were first to offer designer fragrances to learn that GEMCO is the place to shop for ran it until it became a lease department in at below department store prices. cosmetics.

6 What is your best selling fragrance? Georgio, Oscar, Opium and Obsession. Keying Up Cont'd REGIONAL 1 CONT'D. FROM PG. 3 What are your leading sellers in men's All information shown on the screen is PESONNELI fragrances? recorded on tape and a hard copy, or printout. Our most popular are, "Chaps," "Stetson," The printout is kept for future reference, if TRAINING "Polo" and "Lagerfeld." Men are more inter- needed. The central station has its own COOROINA TORS ested in fragrance today. The younger men are computer bank with five back-up power especially interested in the better designer sources in case of power failure. Should the 'rl:!! or months now she has been known as fragrances and have no difficulty in affording system fail for an unknown reason, it can be Ii "The Guru of Member Service Training." them. accessed by another "sister" system, with In actuality, Elaine Nitti is our Regional What advice do you have for someone GEMCO's permission, to keep the system Personnel/Training Coordinator in the South wanting to enter the cosmetic buying field operative. and in early July, Ben Gosso will become her today? Hardcopy pictures of intruders can be I counterpart in the North. To buy cosmetics, you have to know your obtained through the computer network from Elaine began her career with GEMCO in customers needs. I was lucky; I was in the any location directly to the central station. right place at the right time. With modern 1974. Most recently she has been on special technology today, a higher education, affinity Over at the Store assignment in the member service area, and for cosmetics and people, and hard work are Each store has television monitors and previously held the position of Assistant Store tantamount ot success. cameras. This equipment is capable of Manager. Ben joined GEMCO in 1975, holding monitoring any area of the store. progressively responsible positions, his most To what do you attribute GEMCO's recent being Assistant Store Manager. success? Under the old system, when a key person One of the main contributors is its people. terminated, keys had to be turned in; and, if You'll be seeing a lot of both of them as So many of them have had the incentive and they were not, the store would have to pay a they work on training, organizational develop- determination to move up in the company. I locksmith to re-key the locks and make new ment and personnel administration in the think that's why so many of us have stayed keys for everyone. More expense! Under the stores, including 10-key proficiency, Affirma- with GEMCO for so many years. new system, each person's key is magnetically tive Action, FAN Club and ad programs, just coded. When a key is lost or not turned to name a few. What is your favorite fragrance? in at termination, the system is easily re- I have two: Oscar and Giorgio. ~ With the help of Ben and Elaine, more programmed with a new arming code. The exciting programs will be coming your way. terminated person's code is removed from the Learn more about these progarms and our system. This is much less costly than paying Regional Personnel/Training Coordinators in for a locksmith's services. future issues of GEMCO TODAY. 'T Around the At present, the system is in operation in 30 Company of the 80 GEMCO stores. By October, all of the conr». GEMCO stores will be covered by the central CONT'D. FROM PG. 5 alarm system. The system is also being rt:HAA.-$~ the past two years. This program is a joint considered to monitor other divisions and F(h. effort by local businesses and the school distribution centers within LUCKY. district to conduct guided tours for students, providing insight into the world of business. AMUSEMENT EI Cajon tour guides, Bill Fink, assistant grocery manager, and John Dyke, member service manager, were appreciated by the DISCOUNTS junior high students. Each student sent a let- By Mary Harper ter expressing their thanks for the learning experience. While they seemed to enjoy the entire experience, the apples and cupcakes 'S ~~n~,el~~~~fe~~Si~~~~~:~ ~::enrss:a~~~: J given out at the end of the tour appeared to and children with plenty of free time looking for make the biggest hit! fun and excitement. Why not take advantage of all the many TTT amusements in Southern California like Wow-what a team! Five wins and zero Disneyland, Sea World and Universal Studios losses! And what makes the GEMCO Softball (to name a few) by using your DISCOUNT team's performance even more newsworthy is Coordinator in Data Processing. "And the PASSES. that this is the first season in 6 years they have teams we face (Lucky Data Processing, Sign- In order to obtain discount passes, contact won the first place title. shop/Warehouse, Advertising) play in the your Store Receptionist/Facility Receptionist Their formula for success? The team, same spirit. It's a lot of fun." (non-union employees) or your local Union made up of players from many different Dale Harrell, automotive buyer, is team Office (union employees) and make your departments at Buena Park, has enjoyed a high photographer and has "tons" of pictures in his requests. Always allow several weeks in case level of talent and participation this year. album from past years. "We also use him" your particular amusement attraction's "We're there to have a good time," says Team continued Steve, "as an umpire and discount passes are on order due to Manager Steve Lee, Merchandise Systems part-time cheerleader." popularity. 7 JEFF ADAMS KEVIN MAH From: Patio DH/547 From: (New Hire) To: Member Srvc Mgr./547 PEOPLE ON THE MOVE To: Pharmacy Mgr.(Rov) 1361816 LISA ADAMS Following is a listing of promotions and new hires PETER MALLON From: Ladies Clerkl818 From: Project Engineer To: Member Servo Rep/818 that occurred in April and May. To: Maint. Mgr. & Equip Buyer MARK AUGINO DAVID MARR From: Sports Clerkl821 Best wishes to the following employees in their new assignments with GEMCO. From: Hardware DH/579 To: Spts/Auto/Hdwre GM/821 To: Stock Crew Mgr./579 TOM ALLEE FRANK MAXWELL JR. From: Audio Clerkl516 From: Domestics DHI530 To: Home Ent. Mgr./505 To: Stock Crew Mgr./530 RAYFIELD ALLISON LOREE CAMBRA JOHN HOEFLER KEVIN McCRAY From: Patio DH/802 From: Variety Cashier/814 From: Hardware DH/508 From: Housewares DH/543 To: Stock Crew Mgr./802 To: Member Servo Rep/814 To: Stock Crew Mgr./508 To: Stock Crew Mgr./543 LARRY ANDERSON DIXIE CAMPBELL WILLIAM HOGAN DENNIS McGETRICK From: HBA DH/533 From: HBA Clerkl520 From: Patio DH(key)/811 From: HBA DH/529 To: Stock Crew Mgr./533 To: Stock Crew Mgr./520 To: Stock Crew Mgr./577 To: Stock Crew Mgr./529 LAURI BARRON ROBERT CAMPBELL KAREN HOLLADA DIANNA McKEE From: Childrens Clerkl810 From: Patio DH/519 From: Credit OIc Clkl576 From: (New Hire) To: Childs/Mens DH/810 To: Stock Crew Mgr./519 To: Store Secretary/506 To: Oper. Shift Supvr. DP D. SCOTT BERRYHILL TAMARA CAMPBELL CHARLIE HOUSTON SCOTT MELOY From: (New Hire) From: Word Proc. Secy. From: Patio Clerkl546 From: Hardware DH/505 To: Prod. Cont. Analyst To: Data Control Coord. To: Patio/Toys GM/540 To: Stock Crew Mgr./505 SANDRA BISHOP DEBORA CAMPESE CHARLES HUNT JEFFREY MELVIN From: Housewares Clerkl523 From: Men's DH/537 From: Toys/Patio GM/541 From HBA DH(key)/5Ol To: HBNStat/Candy GM/523 To: Member Servo Mgr./537 To: Stock Crew Mgr./541 To: Stock Crew Mgr./5Ol DANIEL BLACK GLEN CAREY TIMOTHY EGLINTON JOHN GARRATT KENNETH INGALLS ROBERT MERRILL From: Housewares DH/576 From: Patio/Toys GM/808 From: Patio DH(key)/572 From: HBA DH(key)/509 From: Spts/Hdwre/Auto Clkl800 From: Hardware DH/573 To: Stock Crew Mgr./576 To: ASM·HardlineS/808 To: Stock Crew Mgr./572 To: Stock Crew Mgr./509 To: Spts/Auto/Hdwre/800 To: Member Servo Mgr./818 DIANE BLAIR JEFFREY CARMONA BARBARA EVANS CURTIS GIBSON TROY JABAAY WILLIAM MERRITT From: Childrens DH/8Ol From Patio DH/816 From: Cashier/817 From: Asst. Dir. Store Plan. From: From: (New Hire) From: Men's DHI509 To: Member Servo Mgr./514 To: Stock Crew Mgr./816 To: Member Servo Rep/817 To: Director, Mdse. Present. To: Alarm Operator To: Stock Crew Mgr./535 KENNETH BLAIR CHRIS CARTER LARRY FACEY CARL GOLSTON JAMES JACKSON JEANNIE MILLER From: HBA DH/803 From: Domestics Clerkl810 From: (New Hire) From: Store Mgr.(Act)/817 From: Mens/Childs DH(key)/809 From: HBA DH/547 To: Stock Crew Mgr./803 To: Member Servo Rep/810 To: Asst. Buyer Records/Cameras To: Store Mgr.(Full-time)/817 To: Stock Crew Mgr./809 To Stock Crew Mgr./547 DAVID BOLEN MIKE CATALINE LINDA FANJOY MODESTO GONZALES RICHARD JAMERSON RAYMOND MILLER From: Dir. Store Admin. From: Housewares DH/527 From: Asst Cust Serv Mgr/540 From: Clerkl817 From: Fine Jewelry Mgr./539 From: HBA DH/550 To: VP, Regional Dir. Stores To: Stock Crew Mgr./527 To: Customer Servo Mgr./540 To: Home Ent. Mgr./815 To: ASM-Operations/539 To: Stock Crew Mgr./550 MICHAEL BOSSIER MICHAEL CLARK ROBERT FARBER GARY GRAFIUS ROGER JENKINS JACK MISKOWSKI From: Housewares DH/536 From: (New Hire) From: DH/522 From: HBA DH(key)/542 From: HBA DH/806 From: Hdwre/Spts/Auto GM/546 To: Home En!. Mgr./536 To: ASM-In-Training To: Stock Crew Mgr./522 To: Stock Crew Mgr./542 To: Stock Crew Mgr./806 To ASM-Hardlinesl540 JOSEPH BOULANGER TERRY CLIFFORD LOUIS FATZINGER LINDA GRAY GEORGE JENSEN DANNY MOLNAR From: Housewares DH/511 From: Patio Clerkl579 From: Housewares DH/818 From: Audio Clerkl816 From: (New Hire) From: Mgmt Trainee/800 To: Stock Crew Mgr./511 To: Member Servo Mgr./579 To: Stock Crew Mgr./818 To: Member·Serv. Rep/816 To: Backroom Mgr./579 To: ASM-Operations/576 KATHRYN BOULANGER CRAIG CLUCAS BARBARA FAUSETT TIMOTHY GREENAN PERRY JORDAN ALEX MONROE From: Hardware DH/572 From: Patio/Toys GM/546 From: HAB Clerkl550 From: Patio/Toys GM/821 From: Housewares GM/523 From: (New Hire) To: Member Servo Mgr. /572 To: Stock Crew Mgr./546 To: Member Servo Mgr./802 To: Stock Crew Mgr./821 To: Stock Crew Mgr./523 To: Member Servo Mgr./520 PAT BOWMAN DANIEL CONTRERAS ANTHONY FERDINAND WENDY GREER ROBERT KNISS MICHAEL MOOBERRY From: Housewares Clerkl814 From: Sottlines Spec. South From: (New Hire) From: (New Hire) From: PatiolToys GM/819 From: Housewares Clerkl812 To: ChildS/Mens DH/814 To: Soft Goods Spec Food To: Guard/821 To: Cent. Help Desk Asst. To: Stock Crew Mgr./539 To: HBNHousewares GM/812 JERRY BRILZ JESS CORONA EDWARD FERNANDES BRAUN HAWKINS TINA KOSTAL CURLENE MOSES From: Patio GM/540 From: Stock Clerkl800 From Sports DH/510 From: (New Hire) From: Stock Crew Mgr./524 From: Sports Clerkl811 To: Stock Crew Mgr/808 To: Patio/Toys GM/800 To: Stock Crew Mgr./510 To: ASM-In-Training To: ASM-Sottlines/524 To: Member Servo Rep/811 PAMELA BRITTAIN RICHARD COX RICHARD FERRIS BRAD HEARN PATRICIA KREY ALAN NIELSEN From: Jewelry Clerkl541 From: Midwest - Pers Mgr. From: Housewares DH(key)/811 From: Patio Clerkl506 From: Housewares Clerkl530 From: HBA/Housewares GM/545 To: Fine Jewelry Mgr./572 To: Dir. Labor ReI.. Gemco To: Member Servo Mgr./811 To: Member Servo Rep/506 To: Member Servo Rep/530 To: Hardware GM(key)/545 JACQUELYN BROOKS LINDA CRISS VENCENZINA FlAM EN GO DARRELL HEFFNER CHERYL LAUDER REX NIELSEN From: Stocker/817 From: Ladies DH(key)/815 From: Childrens DH/529 From: Childrens DH/538 From: Childrens Clerkl528 From: Patio DHI517 To: Member Servo Rep/817 To: Member Servo Mgr./815 To: Member Servo Mgr./529 To: Stock Crew Mgr./538 To: Domestics GM/528 To: Stock Crew Mgr./517 KENT BROWNE SALLY CROW REBECCA FISHER DELORES HERNANDEZ CHRISTINE LAUTEREN ELAINE NITTI From: Mens/Childs DH(key)/814 From: Ladies DH/508 From: Jewelry Clerkl808 From: Childrens DH/506 From: Pharmacist 122/802 From: Store Oper. Trainer To: Stock Crew Mgr./814 To: Member Servo Mgr./508 To: Fine Jewelry Mgr./808 To: Stock Crew Mgr./506 To: Pharmacy Mgr.l304/604 To: Reg. Pers/Train. Coord. PERRY BUCKLAND DAVID CRUZ PEGGY FLINT GARY HETHERINGTON VERONICA LEVY ROBERT OAKES From: Sports Clerkl540 From: Patio DH/800 From: Credit Office Cierkl80l From: HBNSundries GM/820 From: HBNStat/Hswrs GM/571 From: Hardware DH/526 To: Spts/Auto/Hdwre GM/540 To: Stock Crew Mgr./800 To: Cash Office Mgr./8Ol To: Stock Crew Mgr./820 To: HBNStat/Hswrs GM(key)/571 To: Stock Crew Mgr./819 GREGORY BUNNELL RUBEN DELAROSA JAMES FLYNN MARTHA HEWITT VICTOR LOPEZ ARTURO ORELLANA From: Housewares DH/528 From: Sports DH(key)/525 From: HBNHousewares GM/540 From: (New Hire) From: HBA DH(key/535 From: HBA DH/811 To: Stock Crew Mgr./528 To: Member Servo Mgr./525 To Stock Crew Mgr./540 To: ASM-In-Training To: Stock Crew Mgr./503 To Stock Crew Mgr./811 DANIEL BYL LISE DETLOFF TAMMY FOWLER JAMES HILEMAN GEOFF LOUIE MARK ORSBORN From: Patio DH/8Ol From: Cashier/801 From: Variety Cashier/809 From: Men's DH/501 From: Patio DH(key)1532 From: Housewares DH/571 To: Stock Crew Mgr./8Ol To: Member Servo Mgr./801 To: Member Servo Rep/809 To: Member Servo Mgr./572 To: Stock Crew Mgr./532 To: Stock Crew Mgr./571 LYNNE CABANA DAVID DODOS JORGE FOX ROSEMARY HOCHEVAR BRUCE LYNN KEITH O'ROURKE From: Jewelry Clerkl530 From: Sports Clerkl546 From: (New Hire) From: Small Elec. Clkl812 From: Cash Otc. Mgr./509 From: Sports DH/521 To: Fine Jewelry Mgr/571 To: Spts/Auto/Hdwre GM/546 To: Loss Prevo Agentl524 To: Member Servo Rep/577 To: Member Servo Mgr./509 To Stock Crew Mgr./521 ROLAND CALDERON LANCE DUDLEY NICK GALAN OS ZORA HODGES CAROL MADISON JANA PALMER From: Hardware DH/510 From: Housewares DH/549 From: Hardware DH(Act)/518 From: Cashier/802 From: Receptionist/574 From: (New Hire) To: Stock Crew Mgr./504 To: Stock Crew Mgr./549 To: HBNCandy GM/518 To: Member Servo Rep/802 To: Store Secretary/574 To: Loss Prevo Agent/547 1 8 SUSAN PARKER LAWRENCE SMITH From: Credit Otc. Clkl511 From: Sports DH/530 Member Service 1To: Store Secretary/511 To: Member Servo Mgr.l530 PATRICIA PETERSON JACQUELINE SPENCER From: Jewelry Clerkl539 From: Housewares DH/514 To: Fine Jewelry Mgr.l539 To: Stock Crew Mgr.l514 PATRICIA PETERSON VALERIE SPRINT How's Your From: Childrens DH/816 From: Store Sys. Train. Coord. To: Personnel Rep/816 To: Store Sys. Supv. ot Training & Proc, JEFF PINKSTON Image? From: PatiolToys GM/541 DAVID STANLEY 8 To: Patio GM(key)/541 From: (New Hire) To: Loss Prevo AgenV550 OEE PLUTA From: Variety Cashier/530 GORDON STRAND To: Member Servo Rep/530 From: (New Hire) To Cent. Help Desk Asst. TAMMY PRESCOTT By Sue Mullins From: Sports Clerkl524 TERRY TALLY To: HBAIStaVCandy GM/524 From: HBA DH(key)/575 GARY QUIRING To: Stock Crew Mgr.l575 From: Mens DH(key)/525 DELL TAYLOR To: Backroom Mgr.l525 From: Patio DH/543 'W' ... hat our members perceive as being worth passing along to you, and worth RICHARD RAGUSANO To: Stock Crew Mgr.l803 " true is always more important than remembering: From: Hardware DH/577 KATHLEEN TIMMER what is true. Be consistent. Set some standards for To: Stock Crew Mgr.l812 From: (New Hire) To: Production Artist yourself and stick to them. JENNIE REDDICK What are the things that contribute to our From: Clerkl811 RONDA TREAT image? Commercials, direct mail pieces, and Really listen to members' questions, and To: Member Servo Rep/811 From: Childrens Clerkl501 answer them completely and accurately. MARK RENDON To: Ladies/Access GM/501 in-store handouts build "images" and brand From: Childrens DH/534 JOSEPH TWOMBLY recognition. The physical appearance of your Keep your promises. If you say you'll do To: Stock Crew Mgr.l534 From: Patio DH/548 store, signing, neatness, and merchandise dis- something (like transfer in an out-of-stock To: Stock Crew Mgr.l548 JOSEPH RIDDLE plays also convey a particular image. Many item), do it. From: Hardware Clerkl503 ADRIAN VARLOTTA To: Mens/Childs DH/503 From: Project Engineer stores, including GEMCO, also reinforce their Keep learning and improving. Don't wait FRANK RIZZI To: Construction Mgr. image with the public by requiring uniforms for a manager or a member to point out situa- From: Patio DH/526 ARTURO VEGA and badges as a way of better identifying tions that need correction. To: Stock Crew Mgr.l526 From: HBA Clerkl576 employees. But, the most important image our To: HBA GM/821 Get help when needed. If problems oc- TERESA ROBSON members get from our stores comes from From: Distributor Ladies F. MARK VICTOR cur in your dealings with members that you To: Asst Buyer Ladies F. From: Credit Otc. Clerkl550 their interaction with our employees ... you, can't solve, get your manager involved. CARLOS RODRIGUEZ To: Credit Otc. Mgr.l550 for example. You are much more important From: HBA DH(key)/574 KATHLEEN WALKER than all the great displays and ads combined! This last point was mentioned by many as To: Stock Crew Mgr/574 From: HBA Clerkl532 a topic on which they would like more infor- BARBARA ROGERS To: HBA DH/532 When I asked some "F.A.N." pinned mation. The September newsletter article will From: Cash Otc. Clerkl541 JOE WEIPERT employees what made them successful, the deal with ways to better handle member To: Cash Otc. Mgr.l541 From: Audio Clerkl546 To: Home Ent. Mgr.l523 following tips were shared. I think they're complaints. EMMANUEL ROGER From: Patio DH(key)/817 TERRY WILFONG To: Stock Crew Mgr.l817 From: Audio Clerkl523 To: Home En!. Mgr.l546 JEFFREY SCHETTLER From: Patio DH/801 CINDY WILLIAMS To: Stock Crew Mgr.l801 From: (New Hire) Test Your Retail Vocabularyl To: Asst Buyer/Toddlers STAN SHELTON From: Ladies/Mens GM/808 SUSAN WINSOR By Liz Walker To: Cust. Servo Mgr.l808 From: Childs/Mens GM/821 JEFFREY SILVER To: ASM·Softlines/516 Circle the correct letter which best defines each word below. From: Hardware DH/536 JOEL YOCHEM To: Stock Crew Mgr/536 From: Patio DH/515 To: Stock Crew Mgr/515 1. Charge-backs DIANA SINCLARE a. Billings to vendors for returned or damaged merchandise From: Civil Restitution Coord. MARIE ZAGARI To: Civil Restitution Supvr. From: Cashier/550 b. Monies which vendors contribute toward the retailer's promotion of goods To: Member Servo Mgr.l550 c. The name of a major league football team d. Products which are sold at a low price to meet competition 2. Gondola a. Floor plan or diagram for stores b. A long. flat-bottomed boat used on the canals of Venice TAKE OUR WORD FOR IT! c. Island type of self-service counter with tiers of shelves back-to-back How many words can you come up with us- d. Cart in which merchandise is loaded for shipping 3. Pallet ing the letters in the phrase below? Let us a. A fixture used to build up displays know. We'll publish a list of all the words b. A wooden platform on which merchandise is loaded for shipping reported to us in the next issue. (Note: let- c. What you cleanse with sorbet ters may be used in any combination, but d. A plastic container used by the warehouse to ship small items only as often as they appear in the phrase.) STORE OPERATIONS q£ 'J '(3 '£ .~ :SJ8MSUIj

9 SERVICE AWARDS

Congratulations to the following employees who celebrated their service anniversaries in April, May, and June.

NAME STORE NAME STORE GROSKREUTZ, EPPS, BARBARA PHARMACY 30 YEARS CHESTER P BUENA PARK ESTEP, PEGGY L. PHARMACY GUERRA, WILMA M.. .. 517 FABRE, VIRGINIA. . . 515 HARRELL, DALE B.. BUENA PARK GARCIA, LUPE S...... LONG BEACH NAME STORE HUMPHRIES, ROSEMARY C.. .. 575 GARY, LA VALLE 531 BELLAN, HARRY J. LONG BEACH JOHNSON, MILLIE. .. 523 GRUVER, WALTER E. . . . 520 JONES, DICK...... 518 HALVORSON, KACHULlS, LEON 504 MARLENE K...... BUENA PARK KLEIN, JEROME I...... 573 HANSBERG, ANN . .. MILPITAS KRIBS, CHERYL A. .. 515 HARRIS, MARTHEL ...... 507 MAGDALENO, ALICE. . 547 HERNANDEZ, ANNA . .. 501 [@[@H 25 YEARS MCCOY, ROBERT J. 819 HOOPER, MIKE W 534 MULDNER, JULIA J. PHARMACY HOOVER, ILA. . . .. 536 OCHOA, JORGE C. 543 ISEMAN, ROBERT S.. . .. 544 REBOZZI, WENDY 538 JOHNSON, EVELYN...... 518 RITCHIE, DORIS M. . .. 521 KELLEY, MARY H 502 DE KALB, DICK 527 RUSSELL, THERESA N 527 KINZIE, IDA 544 SELLERS, ANN 511 RYAN, WILLIAM M 808 KOSTAL, TINA 524 SCHAFER, DICK ...... MONTEBELLO KRAMER, PAUL 537 SHIGENAKA, LARRY. .. 549 MALLEY, DEBRA L. 571 STECKEL, FRANK ...... 527 MAMMEN, STEVE G. . 502 TAPIA, NOEL T. . 817 MATHWIG, BHY J. 572 VALDEZ, MANUEL S. . . . 520 MILTON, JULIA L.. .. 507 YEARS YARBROUGH, BETTY . . PICO RIVERA MOITA, CLAUDENE . . 510 R,20 MOLIN, JOAN. . 515 NAPOLITANO, NORMA J 544 NAPOLITANO, ROCCO P 525 NETHERTON, SONJA E PHARMACY Ii I BAYZE, LARRY. . 526 I.~ 10 YEARS OSBURN, LESLIE B. . 526 BORGER, MIKE . . 811 li~ PHILLIPS, DONNA L. . ... 510 HARREL, ROBERT G.. BUENA PARK PLUMA, PEGGY P. .. 501 HOUSE, GARY L. 507 POHKER, PEREZ, JOSE A. . PICO RIVERA SUSANNE L. . . .. 545 PRICE, BILL. . 573 ANDERSON, ANTHONY...... 524 POTTER, RUBY L ...... 544 WADDELL, GREGORY G 518 ANDERSON, JAY R...... 544 RASCON, SR., ELIAS 573 WHITEHEAD, ELLA. . 501 ANTLE, JR., JOHN .. 524 RIZZO, AMY CHIEN 512 ANTLE, MARY...... 532 ROLF, BARBARA 575 ARMENDARIZ, ROSS, R. GORDON ...... 544 MARY LOU. . .. PICO RIVERA RUSSELL, CARMEN E 521 AUBERT, ESTHER L.. . 535 SCHLEEF, PAUL BUENA PARK AZUCENA, MAURICIO. LONG BEACH SCHNECK, KAREN R...... 528 YEARS BALDWIN, VIOLET L. . 537 SEGERSMITH, CAROL. 503 8,15 BEASLEY, CHRISTINE. . 544 SENNETT, GORDON L 509 BENNETT, LINDA 538 SERRATOS, TILLIE S.. . PICO RIVERA BLEVINS, BETTY J. .. 517 SIRE, DOUGLAS . .. MILPITAS BORDEN, JILL D. 516 SMITH, DAVID SAN DIEGO ALVARADO, GIL . . 801 CAIN, ANDREA 803 SOUZA, JOE F. .. . 800 BOLLINGER, LOIS J...... 546 CALDWELL, LISSA. . 517 STAGE, ROBERT 544 BRANNAN, BERNICE ... BUENA PARK CARONE, LYNETTE A. .. 510 STANDIFORD, JULIE A. . .. 809 BROCKMAN, CONNIE J. . . 809 CRUZ, DAVID. . 800 SZIKLAS, ZENO . . . . 806 CLiBON, DAVID G. .. BUENA PARK DAVIS, SiMONA 544 TALAMENTES, NORMA. PICO RIVERA DESCLOS, MARY. . PICO RIVERA DE JOSEPH, JOHN B. . 536 THOMAS, LORETTA J 509 FLANNERY, DOUG. . 572 DEWITT, REBECCA L...... 528 VICTORINO, SANDY 511 FLORY, STEVEN D.. . 517 DURAN, LOUIE PICO RIVERA VILES, PATRICIA M 501 FUJITA, BRIAN ...... 531 EGAN, FRANK H PHARMACY WATKINS, MIKE B 542 1 10 NAME STORE NAME STORE GRAFIUS, GARY E. . 542 REYNOSO, TERRy 526 GRAVLIN, DARLENE 579 RIVERA, RUDY G. 575 GRAY, FRANCINE A...... 504 ROBERTS, TRAVIS B. . 550 GUBMAN, GREGORY S. .. 572 ROCHA, HILDA 502 HAMAN, CINDY D. 512 RODRIGUEZ, BENJAMIN. . . 511 NAME STORE HAMILTON, ROBERT A...... 579 ROGERS, DAVID F...... 579 ABUCAY, JESSIE M 517 HANSON, REBECCA M 531 ROGGE, GABRIELLE 514 ACOSTA, OSCAR J. . .. 806 HAYES, ELEISA. . .. 512 ROSCZYNIALA, ERIC 802 ADDIS, JIM . 549 HEILMAN, DAWN A...... 533 ROTA, NORA L 514 ALARCON, JAIME P...... 546 HERBERT, ELISA A. PHARMACY RUBIN, SHERY A. 536 ALBERTY, MARIA S...... 501 HERNANDEZ, NANCY. . .. 810 RYAN, DONNA J 540 ALCALAS, KEDA . 507 HHERTZOG, SUZAN ...... 546 SANCHEZ, LISA. 538 ALLEN, CARLA M...... 533 HIGHLAND, DAVID E...... 539 SADIT, MAUEL . 524 ALMODOVAR, MAX. PHARMACY HILLENBRAND, NANCY. . 534 SCHLACK, THOMAS 537 ARCEO, ANNETTE...... 549 HOGAN, SANDRA S PHARMACY SCHREINER, CYNTHIA A. .. 508 ARMAS, RAUL. . LONG BEACH HOLLOWAY, BOBBIE N. . 521 SCHRUBER, SCOTT. .. . 803 ARMENDARIZ, DAVID 574 HUENEFELD, AMBER F. 577 SENA, CINDY...... 510 ARRIAGA, CARLOS P.. .. 574 HUNTER, MICHAEL J 573 SHENK, DEANN 576 ASA, LEONOR ...... 501 JANSEN, NANCY. .. 512 SLAUGH, ADAM D 507 AUSTIN, ANGELA 531 JASSO, JEFF A 544 SMITH, VALERIE J. . . 532 AYALA, BYRON P. . 550 JAVIDAN, BIJAN . . . . 803 SNYDER, III, KENNETH L. 807 BALDINI, GENEVIEVE 507 JOHNSON, WILLIAM E. 536 STANFORD, DAVID PHARMACY BARERRA, ARTHUR ...... 575 JONES, DONALD L...... 544 STANTON, DAVID A...... 531 BELGARD, WENDY L 800 KASNER, CAMILLE PHARMACY STASIK, CAROLYN...... 579 BLEVINS, JO ANNE. 548 KELLEY, KAREN. . . . PHARMACY STELSE, CONNIE M. . 571 BOYD, D. KEVIN .. 504 KIM, YUN HYUN . BUENA PARK STEPHENSON, LEE ANN. 575 BRASCHUK, JULIE .. . 537 KNOX, ELIZABETH PHARMACY STERLING, PATRICIA A 548 BRINKMAN, JAMES. . . 574 KOSSOW, JERRY E. . 536 STEVENS, JENNIE. . . . . 573 BROOKS, RONALD E. .. MONTEBELLO LARMUSEAU, HENRI R 531 STRATFORD, CARl A...... 574 BROWN, GERALD A 517 LAVERY, THERESA 501 THOMAS, DEBORAH A. 571 BUCHER, LEE A...... 533 LEE, STEPHEN S BUENA PARK TODD, DEBRA A.. . 810 BUNNELL, GREGORY M. .. 528 LOCKARD, BONNIE L. . . .. 511 TREVOR, DAWN L. . . . 508 BYRD, BEVERLEE . . 548 LOISELLE, SHARI L. . .. 533 UESATO, GERALD T. . . .. PHARMACY BYRNS, KEVIN C. . 509 LOPEZ, MICHAEL ... .. 532 VAN VOOREN, CHRISTINA 527 CALKINS, LANCE D. . 518 LORENZ, LINDA...... 548 WAY, MARYLIN...... 534 CALLIHAN, FLOYD Z. . . 528 LOUIE, KATHLEEN D...... 510 WILLIAMS, CHERYL L.. . 525 CANTOR, DENISE L. .... PHARMACY LUDWIG, JANET. . .. 528 WILLIAMS, SCOTT L 572 CARRON, THOMAS J, JR 545 MACHADO, KAREN 529 WILLIS, PAMELA M. . . 532 CHAMBERLAIN, DAVID. . 530 MALONEY, SHARLA R. 573 WINKLER, NADINE. PHARMACY CHING, CARL...... PHARMACY MANN, STEVEN. . .. 547 YANES, ANGELA 579 CHRISTOFK, JILL . 535 MANNAERT, THEODORE. . .. 545 CLARK, TERRY L...... 536 MARTIN, MICHELLE 801 COBB, MICHELLE .. . 535 MARTINEZ, BOBBIE J . 573 CORCORAN, PATRICIA E 545 MARTIS, DAVID T LONG BEACH CULL, DIANE M...... 533 MATT, THOMAS 503 DAVENPORT, CHARLES B 804 MATTICE, CHERYL 531 DAWSON, CARLA P . . . . 524 McGRATH, PATRICIA 524 OLD FRIEND DIMEGLIO, ADELAIDE M.. PHARMACY MEIER, DIANA. .. 503 DONELAN, JAN M. . . 524 MONROE, AMY E...... 512 TO HEAD DROLET, ALFRED A. . . . PHARMACY MONTES, DOLORES G. . . .. 536 EASTIN, GREGORY J . 543 MURPHY, TERESA 504 NEW EBERLE, TAMI 510 NELSON, LOENE F. . . 509 EDWARDS-FINDLAY, NEMEDEZ, MARY ...... 547 DEPARTMENT KAREN ..... PHARMACY NGUYEN, VUONG K...... 511 ENNIS, DIANA L. 512 O'LAUGHLlN, PATRICK S...... 577 ESCUTIA, LILIAN. . 505 OGDEN, LISA K...... 510 'W ith our ambitious new store construc- FENNIE, FRANCIS 804 PLAMER, JACQUELINE. 531 tion and our existing remodel program, FERGUSON, ERIC J ... .. 576 PATTON, THOMAS M. . 504 GEMCO has once again established its own PENA, REGINA M. . 571 FLEEMAN, MAXINE L. 547 Store Construction and Engineering Depart- PETERSEN, KEITH 547 FLORES, KAREN A...... 520 ment. With the addition of this department FRANTZ, MICHELLE .. 547 PINKERNELL, BRENDA. PHARMACY comes a familiar face-that of Mike Mahoney, FRIAS, TISH...... 575 PIZZI, RALPH . .. 518 GARCIA, LILIA...... 543 PORTILLO, CHRISTINA. .. 542 as Vice President/Engineering Manager, GOEHRING, SHERRI .. 509 POTTER, GAYLE. . .. 800 GEMCO Division. Mike has been with LUCKY/ GOELLER, GINA...... 534 PULDA, CORINE .. 547 GEMCO since 1971. GONZALES, DENISE L. . 545 RAPPAPORT, JEROME L. 546 GONZALEZ, MICHAEL P. 570 REGAN, CHERYL M...... 545 GOZO, ADELAIDA C. . .. 534 REYNA, JENNIFER K. 571 11 ALL STORES TO GET EMPLOYEE LOUNGE 1 qt s Stan Brenner announced in his video "The most important considerations in I.t taped address a few months ago, choosing the furnishings and equipment for employee lounges are soon to be installed in the lounge were attractiveness and comfort," all GEMCO stores. explains Dave Bolen. The first step is deciding where in the store Features in the lounge, include a microwave the room is to be built. Dave Bolen. and Grant oven, a refrigerator, an employee bulletin Cottingham (Regional vice presidents, opera- board, a conference-style table with comfort- tions; south and north, respectively) report able chairs, a soft drink vending machine, a that this has already been accomplished by color television and a video cassette recorder each store. By August 30, all stores will have with remote control. fully equipped lounges where employees can relax and visit during work breaks.

This issue marks the one year anniversary of GEMCOTODAY. Three cheers for the following GEMCO We on the GEMCO TODAY editorial board would like to thank you, our readers, for your sluggers recently commended by enthusiasm and support this past year. members for their outstanding "F.A.N." style member service: We'd also like to thankfully acknowledge the efforts of several Board members who are completing their terms of service on the Editorial District 1 Board: Lynn Benedom Ron Runolfson Gregory Scott, Audio Clerk at GEMCO 507 (Sacramento). Roger Campbell Margaret Sharpe " .. helpful .. easy to relate to ... Largely because of his \p help, I purchased (a tape deck/radio) on the spot. .. " Pat Flynn Glenn Turley expressed a satisfied member. EDITORIAL STAFF Scott Reinhardt, Assistant Store Manager, Operations at - ~ ~ GEMCO 517 (Sacramento). "Thank you for your time, con- Y'"~' EDITOR: sideration, understanding and for demonstrating that a store 0 Pat Flynn manager can exhibit a sense of humanity .. " U EDITORIAL ASSISTANTS: The whole team at Vallejo. "I have never found such friendly, helpful, Debbie Howie considerate employees as I find at GEMCO. . Smiling faces everywhere, Margaret Sharpe from front desk ... to the pick-up service," commented one member. EDITORIAL REVIEW BOARD: Ed Immall, Hardware Clerk (Visalia). "I sure hope you keep Ed and treat him well; he's a wonderful asset to your store." Lynn Benadom Faye Lengyel Sue Mullins District 2 Ron Runolfson Glenn Turley Bill Gentry, Aduio Clerk. Pleased members commented on his professionalism and how well he handles himself with people. "This man will go far in your company," and Charlie Simino, Courtesy Clerk was called, "A prince of an employee." STAFF REPORTERS Both work at the Dublin Store. Margaret Sharpe Administration Diana Mathews, Domestics Clerk (Mountain View). One of her "FAN's" remarked "she is the most cheerful person I've Kathy Poore District 1 ever encountered .. with her smile and hearty laughter ... She makes shopping in your store a true delight." Gail Travers District 2 Karl Newby, Toy Clerk (Redwood City). A member rated him as "the most helpful clerk I have ever met," and Ron Burr, Cathy Metheny District 3 Patio Department Head, He made this member very happy by giving "complete service, from start to finish . " Both Alice Massey District 4 work at Redwood City GEMCO. IIa Hoover District 5 Gale Purves District 6 District 4 Patsy Corcoran District 7 Nancy Petros-Black District 8 The entire Bakersfield store staff. This member calls herself a "real FAN" of the crew, appreciating their "understanding and helpfulness." STAFF PHOTOGRAPHERS: Michael Gulley (Tempe) Lesley Yard, Night Recovery and Marc Flashner, Patio Manager (Granada Hills). Both were described as "cooperative, courteous and helpful" by pleased members. Larry Padilla (Sacramento) David Colliflower (LA/Orange County) District 5 PUBLISHED BY THE GEMCO DIVISION OF LUCKY STORES Annette Reyes, Jewelry Clerk (Bellflower).". . is very much appreciated and is a big asset to your company." Employees are invited to submit story ideas to th reporter in their area or to: District 6 Debbie Howie Scott Themett, Toy Clerk, described by one satisfied member as an" .excellent employee. thoughtful, helpful and knowledgeable. He is important to me and to all shoppers .. and Jim Boretz, Jewelry Manager, who "went above and ©1986 GEMCO STORES beyond the call of duty for this member who calls Jim "obliging, mannerly and courteous:' Both work at the Victorville GEMCO. 12