How to get in touch with us Other leafl ets in the ‘How to...’ series include: Write to us at: • Apply for council housing North West District Council Housing Division • Pay your rent Council Offi ces • Report a repair Coalville • Deal with anti-social behaviour or nuisance Leicestershire • Get permission for alterations or LE67 3FJ improvements Call in and see us at: • Claim compensation for improvements • Terminate your tenancy The Council Offi ces, Whitiwck Road, Coalville, any How to... weekday from 8.45am-5pm. ℡ Telephone: Get permission 01530 454545 for alterations and  E-mail: improvements to [email protected] your home Website:  www.nwleics.gov.uk

Equality Statement

Inclusion of availability:

This document is available in other languages, formats or on computer disc on request,

Please contact the Business Support Team on Printed and produced by 01530 454545 or e-mail: Communications Team, [email protected] North West Leicestershire District Council, Council Offi ces, It will also be posted on the Council’s website at: Road, Coalville, www.nwleics.gov.uk Leicestershire, www.nwleics.gov.uk LE67 3FJ. Name: Where do I start? Once the work is complete

Address: The fi rst thing you need to do is let us Once you have received the Repairs Service’s know you want to carry out an alteration or written consent, and if applicable, you have improvement to your home. You need to fi ll received the relevant consents from Building out the form within this leafl et - it has all the Control, we will inspect the work on completion. instructions you need.

Do tell us even if you think the work is insignifi cant. For example, we really do need Can I get compensation if to know if you are thinking of removing your Telephone (home) banister, or fi tting a satellite dish, just as much I move out of the property as we need to know when you are thinking of and leave my alteration or fi tting a new kitchen or gas fi re. improvement behind? Telephone (work/mobile) What happens next? Yes. Providing you have followed the procedure above, if the alteration or improvement has cost you money and if it has increased the A surveyor from the Council’s Repairs Service value of the property, the Council may offer will contact you, normally within fi ve working compensation to you when you leave. Please put brief details of the alteration or days, and may make an arrangement to visit Please see the separate leafl et entitled improvement in the box below you. They will assess the improvement and tell ‘Compensation for improvements’ for more you, in writing, what you need to do next. information.

If you are planning an alteration or Planning permission and improvement to your home, please fi ll this form Building Regulation approval in and return to:

North West Leicestershire District Council, Repairs Service, Council Offi ces, It is your responsibility to ensure you have Coalville, Leicestershire, LE67 3FJ obtained the relevant consents for planning and building regulation approval. You can Alternatively, you can bring it to the Council contact Building Control on 01530 454545. Offi ces and hand it in at the housing desk. It makes sense to get the Repairs Service’s consent fi rst however.