Date of publication: 14 October 2020

Support Services and Resources to the Community

As part of its support to its community and in response to the Hailstorm and COVID-19 emergencies, the CPRRA has established this list of the local aboriginal, alcohol and drugs, aged, domestic or family violence, dental, disability, employment and training, financial, gambling, homelessness, medical, mental health, migrant/refugee, parent/children, suicide and youth services, as well as a summary of the services provided by Bass Coast Health. (NB: please advise Greg Carman on [email protected] of any changes or errors found)

CATEGORY SERVICE PROVIDER CONTACT/LOCATION

Aboriginal and • South Aboriginal Health Service: • 56721444 Torres Strait Islander Health and support services to the Indigenous Community Services • Aboriginal Family Violence Prevention & Legal Services Culturally specific assistance to Aboriginal & Torres Strait Islander • www.djirra.org.au victims/survivors of family violence & sexual assault. 1800 105 303

Alcohol and Drugs • Bass Coast Health: Community Support Services • 235 Graham Street, Vic. 3995 Drug and alcohol counselling 5671 3278 www.basscoasthealth.org.au • Latrobe Community Health Service • 86/88 Graham St, Wonthaggi 3995 Drug and alcohol counselling www.lchs.com.au 1800 242 696 Aged Services • Bass Coast Health - Kirrak House • 55 Baillieu Street, Wonthaggi Vic. 3995 5671 3250

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Date of publication: 14 October 2020

Aged care residential respite high care and permanent residential aged care https://www.agedcareguide.com.au/index.php/kirrak-house service. • 86/88 Graham St, Wonthaggi 3995 • Latrobe Community Health Service www.lchs.com.au Aged care services, home care packages 1800 242 696

Bass Coast Health • Acute Services [The Hospital] • 235 Graham Street Wonthaggi 3995 Clinical Services, Aged Care, Cancer Information and services, Dental Health 5671 3268

• Community Health Services and Programs https://www.gha2.net.au/BCH/Content/Services Allied Health, Clinical Nurse Specialists, District Nurses and Palliative Care, Maternal and Child Health, Community Support

Services, Community Health Programs

• Community Support Services Family services, counselling services, social work, alcohol and • 5671 3343 other drug services, Best Start, Emergency Relief, school focused youth service, sexual assault counselling, family day care, www.gha2.net.au/BCH/Content/Services volunteer medical transport, disability services, health promotion, Home Care Packages (Flexihealth), Supported Playgroups 1.

• District Nursing and Palliative Care

The Bass Coast Health District Nursing & Palliative Care Service is available to community members living within the Bass Coast • 5671 3249 Shire. www.gha2.net.au/BCH/Content/Services 2

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Centrelink • Services • Wonthaggi Plaza, Wonthaggi Provides Centrelink, Medicare, and Child Support 13 24 68 https://www.servicesaustralia.gov.au/individuals/centrelink

Dental Emergency Wonthaggi Hospital [Bass Coast Health] • 235 Graham Street Wonthaggi 3995 and other Dental In addition to emergency dental services it provides an Early Childhood Oral Health, a Youth Dental, General Adult dental and Services 5671 3268 denture programs.

Disability Services • Bass Coast Therapy • Wonthaggi Medical Group Counselling, advocacy, and support services for people of all ages 42 Murray Street, Wonthaggi 3995 impacted by illness, disability, and trauma 0419 599258 http://basscoasttherapy.com.au/ • Wellways A registered NDIS provider and our services span mental health, • 56 Graham Street, Wonthaggi 3995 disability, and community care. 5671 3900 https://www.wellways.org/ • AMP Provider of job seeker programs, disability employment services, NDIS support and home assessment services • Shop 5, Wonthaggi Plaza, Biggs Dr, Wonthaggi, 3995 • Noah’s Ark 5672 1427 Inclusion support, family services coordination, occupational therapy

• Interchange Gippsland • 152 Graham St, Wonthaggi 3995 Strives to create and encourage an inclusive society and provide 1800 819 140 choice to people with disability. 3

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• myTherapy Choice Provides support to participants in the NDIS program • 70A Watt St, Wonthaggi VIC 3995

• Latrobe Community Health Services 1300 736 765 Provides planning and community connection services as a partner with the national Disability Insurance Agency • 210 Graham Street, Wonthaggi VIC 3995

1800 698 437

• 86/88 Graham St, Wonthaggi 3995

1800 242 696 www.lchs.com.au

Domestic and/or • Bass Coast Health: Domestic or family violence, relationship • 235 Graham Street, Wonthaggi VIC 3995 Family Violence counselling 5671 334 Phone during business hours and ask for the Access team https://www.gha2.net.au/BCH/Content/Services

• Rural Outreach Services - Gippsland The Orange Door -Domestic violence outreach workers provide • 1800 319 354 support to women and children who are experiencing or escaping http://www.dvrcv.org.au/lookout- from domestic violence services/field_location/inner-gippsland-540

• Centrelink [Dept of Human Services] Can provide extra financial support for people in, who have left, or are preparing to leave a situation where they are affected by • 132 850 domestic and/or family violence www.humanservices.gov.au/individuals/centrelink

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Education • Bass Coast Adult Education Centre • 239 White Rd, Wonthaggi VIC 3995 As both an RTO and an ACFE provider, it delivers accredited 5672 3115 training and courses and pre-accredited education.

• U3A -University of the Third Age A learning cooperative of older people that encourages healthy • 239 White Road, Wonthaggi Vic.3995 aging by enabling members to share many educational, creative 0491 093 3000 and leisure activities.

Employment and • AMP Disability and Employment Training Services • Shop 5, Wonthaggi Plaza, Biggs Dr, Wonthaggi, Training Services Provides support through job placement, ongoing 3995 skills training and career coaching. Long term. Specialist care. 5672 1427

• Sureways Employment Training Services Offers employment and training services to job seekers, and DES and placement service for employers. • 2/23-29 Murray St, Wonthaggi VIC 3995 • Work Solutions-Gippsland- Wonthaggi 1300 787 392 Offers a specialist employment service exclusively to people with a disability or other barrier to employment . • 56 McBride Ave, Wonthaggi VIC 3955 1300 974 669

Financial Counselling • Anglicare • 7/1 Billson Street, Wonthaggi 3995 5671 0000 www.anglicarevic.org.au/financial-counselling- services/ • Bass Coast Health - Community Support Services • 235 Graham Street, Wonthaggi Vic. 3995 5671 3278 5

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Gambling • Gamblers Help Gippsland • 86-88 Graham Street, Wonthaggi VIC 3995 Counselling Latrobe Community Health Service 1800 242 696

Homelessness or • SalvoEastern • I800 221 200 Risk of Becoming Homeless or at risk of homelessness, housing support, family www.salvationarmy.org.au/en/Find-UsVictoria/salvocare Homeless violence outreach, men’s behaviour change eastern/ • Salvation Army Housing • 13 72 58

Legal Assistance Gippsland Community Legal Service • 7/1 Billson Street, Wonthaggi 3995 at 5671 0000 Anglicare www.anglicare.vic.org.au

LGBTQI Services • SWITCHBOARD • 1800 184 527 Provides peer-driven support services for the lesbian, gay, http://www.switchboard.org.au/ bisexual, transgender and gender diverse, intersex, queer and

asexual (LGBTIQA+) people, their families, allies and communities.

• Another Closet Support and referral service specifically for the LGBTIQ community • 1800 656 463 www.anothercloset.org.au

Medical Centres • Inverloch Healthcare • 18 Reilly Street, Inverloch, 3995 5562 0466

• South Gippsland Family Medicine • 4-6/1 Billson Street, Wonthaggi 3995

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5672 4111

• Wonthaggi Medical Group • 42 Murray Street, Wonthaggi 3995 5672 1333

• Wonthaggi Medical Group • 25 A’Beckett Street, Inverloch, 3996 5674 1207

Men’s Health • Bass Coast Community Health Services • Corner. Watt and Billson Streets, Wonthaggi 3995 5671 3500 • Mensline Support, information, and referral service for men with family and relationship problems • 13 13 14 www.mensline.org.au

Mental Health • Wonthaggi Community Mental Health Services, Wonthaggi Hospital • Wonthaggi Hospital, Graham Street, Wonthaggi Services 3995 Mental health crisis assessment and treatment services 5671 4500

• Wellways People living with a mental illness, their family, and carers • 56 Graham Street, Wonthaggi 3995 • Bass Coast Community Health Service 5671 3900 https://www.wellways.org/

• Corner Watt and Billson Streets Wonthaggi 3995

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• Bludog Counselling 5671 3500

• 231 White Road Wonthaggi,3995 • Bass Coast Therapy 0411 347 806

• Wonthaggi Medical Group 42 Murray Street, Wonthaggi 3995 0419 599 258

Mental Health • Headspace-Youth Mental Health Centre • 5b Murray Street, Wonthaggi 3995 Services-Youth Headspace acts as a one-stop-shop for young people, who need 5671 5900 help with mental health, physical health, including sexual health, https://headspace.org.au/headspace-centres/wonthaggi/ alcohol and other drugs or work and study support.

Migrant/Refugee • Gippsland Multicultural Services • 239 White Road, Wonthaggi VIC 3995 Services Provides a range of settlement services and support to newly 5672 5424 arrived migrants and refugees in the region. Assistance is also www.gmsinfo.com.au given to service providers in the shire

• Migrant English | Bass Coast Adult Learning For all persons of non-English speaking backgrounds who need • 239 White Rd, Wonthaggi VIC 3995 assistance. 5672 3115

Parent/Children • Inverloch and District ASD Support Group • 16 A’Beckett Street, Inverloch, 3996 Services Supporting parents and carers of children, who have spectrum 0430 209 641 disorder https://www.facebook.com/groups/221088864683122/

• Bass Coast Health - Community Support Services • 235 Graham Street, Wonthaggi VIC 3995 8

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5671 3343 [email protected] • Maternal Child Health www.basscoasthealth.org.au Services: a free Universal primary health service available to all Victorian families with children from birth to school age.

• Inverloch

• 16 A’Beckett Street Inverloch VIC 3996 5671 4275

• Wonthaggi • Miners Dispensary 169 Graham Street Wonthaggi 3995 5671 4275 • Bass Coast Children's Centre Long Day Care including 4 yr. old Kindergarten (State funded) & 3 yr. • 244 White Rd, Wonthaggi old Activities programs VIC 3995 5672 5151

Sexual Assault • Bass Coast Health - Community Support Services • 235 Graham Street, Wonthaggi VIC 3995 5671 3343 www.basscoasthealth.org.au

• http://www.dvrcv.org.au/lookout- services/field_location/inner-gippsland-540 9

Date of publication: 14 October 2020

• Rural Outreach Services-Gippsland-The Orange Door The Orange Door is a free service for adults, children and young 1800 319354 people who are experiencing or have experienced family violence and families who need extra support with the care of children.'

Suicide • Wellways • 56 Graham Street, Wonthaggi 3995 Wellways is a registered NDIS provider and our services span 5671 3900 mental health, disability and community care, which works with https://www.wellways.org/ individuals, families and the community to help them imagine and achieve better lives.

• Wonthaggi Community Mental Health Services, Wonthaggi Hospital • Wonthaggi Hospital, Graham Street, Wonthaggi 3995 5671 4500

Suicide Helplines • Lifeline – 131 114 – Australia wide crisis support and suicide • 131 114 prevention service. 24/7

• Suicide Call Back Service -1300 659 467 • 1300 659 467 Service for people having suicidal thoughts, family or friends affected by suicide and healthcare professionals treating suicidal people. 24/7

Veterans and Family • Bass Coast Veterans Dependence & Welfare Centre • RSL Building 60 Graham Street, Wonthaggi VIC Provides advocacy information & welfare services to the veteran’s 3995 community & their families. Veterans widow dependant 5672 4226

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• Open Arms-Veteran and Veterans Families Counselling Service Counselling and support to veterans, partners and immediate • Bass Coast Therapy family for war and service-related mental health conditions, such Wonthaggi Medical Group, as posttraumatic stress disorder (PTSD), anxiety, depression, sleep 42 Murray Street, Wonthaggi Vic. 3995. disturbance and anger. 0419 599 258 http://basscoasttherapy.com.au/

Wonthaggi Hospital See Bass Coast Health above • 235 Graham Street Wonthaggi 3995 5671 3268 https://www.gha2.net.au/BCH/Content/Services

Youth Services • Anglicare • 7/1 Billson Street, Wonthaggi 3995 5671 0000 www.anglicare.vic.org.au

• Bass Coast Aquatic and Leisure Centre • Wentworth Rd, Wonthaggi VIC 3995 Youth memberships are designed to teach children and teenagers 5672 4194 (aged 13 to 17) all about physical fitness. https://wonthaggi.ymca.org.au/memberships/y outh-membership

• Bass Coast Health: Community Support Services Youth mental health counselling • 5671 3278 https://www.gha2.net.au/BCH/Content/Services

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• Headspace- A one-stop-shop for young people aged 12 & 25 years, who need help with mental health, physical health between, including • 5b Murray Street, Wonthaggi 3995 sexual health, alcohol and other drugs or work and study support 5671 5900 https://headspace.org.au/headspace-centres/wonthaggi/

• Youth Assist Clinic General health, mental health and wellbeing, sexual health, drugs, • Wonthaggi Medical Group and alcohol 6 Murray St, Wonthaggi VIC 3995 5672 1333

• Wonthaggi Neighbourhood Centre at Mitchell House Pop Up Youth Space and playgroup for young parents • 6 Murray St, Wonthaggi VIC 3995 5672 3731 https://wonthaggineighbourhoodcentre.com • Wonthaggi Baptist Church Youth Action program • Corner McBride Street and Broome Cres Wonthaggi 3995 • YES, Youth Hub 5672 4949 The YES Youth Hub provides organised programs, events, https://www.wonthaggibaptist.org.au/ministries/yout workshops, access to services and a drop-in space for young h people in Bass Coast • Headspace 5b Murray Street, Wonthaggi 3995 5671 5900

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