BR Sales Manual

Total Page:16

File Type:pdf, Size:1020Kb

BR Sales Manual Contents CONTACTS..................................................................................................................................4 NEW PRODUCTS AND OFFERS FOR 2010.........................................................................5 RAIL PRODUCTS........................................................................................................................7 BRITRAIL PASSES .....................................................................................................................................................................7 3.1 BritRail Consecutive Pass & FlexiPass* ........................................................................................................ 7 3.2 BRITRAIL ENGLAND CONSECUTIVE PASS & FLEXIPASS*.................................................................................... 9 3.3 BRITRAIL PASS + IRELAND ....................................................................................................................................... 11 3.4 EURAIL IRELAND PASS* ............................................................................................................................................. 11 3.5 BRITRAIL LONDON PLUS PASS* .............................................................................................................................. 13 3.6 BRITRAIL SCOTTISH FREEDOM PASS..................................................................................................................... 14 3.7 BRITRAIL CENTRAL SCOTLAND PASS.................................................................................................................... 15 BRITRAIL POINT TO POINT TICKETS.............................................................................................................................16 3.8 BRITRAIL OPEN POINT TO POINT TICKETS............................................................................................................ 16 AIRPORT EXPRESS TRAINS ...............................................................................................................................................17 3.9 HEATHROW EXPRESS ................................................................................................................................................. 17 3.10 GATWICK EXPRESS ................................................................................................................................................ 17 3.11 STANSTED EXPRESS .............................................................................................................................................. 17 3.12 LUTON AIRPORT TRANSFER................................................................................................................................. 18 3.13 MANCHESTER AIRPORT TO MANCHESTER........................................................................................................ 18 3.14 BIRMINGHAM AIRPORT TO BIRMINGHAM ........................................................................................................... 18 BRITRAIL TRAVEL EXTRAS ................................................................................................................................................19 3.15 CALEDONIAN SLEEPERS ....................................................................................................................................... 19 3.16 EUROSTAR................................................................................................................................................................ 20 3.17 LONDON VISITOR TRAVELCARD........................................................................................................................... 20 3.18 OYSTER CARD......................................................................................................................................................... 21 3.19 CITY SIGHTSEEING BUS TOURS ........................................................................................................................... 22 3.20 RAILTOURS IREL AND .............................................................................................................................................. 23 3.21 GOLDEN TOURS ...................................................................................................................................................... 25 3.22 BATEAUX LONDON & CITY CRUISES .................................................................................................................. 25 3.23 GREAT BRITISH HERITAGE PASS* ...................................................................................................................... 26 3.24 ENGLISH HERITAGE OVERSEAS VISITOR PASS* .................................................................................................... 27 3.25 HISTORIC ROYAL PALACES PASS*..................................................................................................................... 28 3.26 LONDON SIGHTSEEING PASS* ............................................................................................................................. 28 3.27 YORKSHIRE PASS* NEWLY NAMED APRIL 2010 .................................................................................................... 29 3.28 DUBLIN PASS* ......................................................................................................................................................... 29 3.29 EDINBURGH PASS* ................................................................................................................................................. 29 3.30 BRITRAIL IRISH SEA CROSSING .......................................................................................................................... 30 3.31 THE ROYAL YACHT BRITANNIA............................................................................................................................ 30 3.32 BEATLES STORY ..................................................................................................................................................... 30 3.33 LONDON DUNGEON................................................................................................................................................. 31 ACP Rail International Page 2 Sales Manual 2010 BRITRAIL SEAT & SLEEPER RESERVATIONS ..........................................................................................................31 3.34 SEAT RESERVATIONS............................................................................................................................................. 32 3.35 SLEEPER RESERVATIONS & SERVICES .............................................................................................................. 32 3.36 BRITRAIL TEAMS WITH HERITAGE RAILWAYS................................................................................................. 32 WHY SHOULD I BUY A BRITRAIL PASS? .........................................................................35 OUR ADVICE… ..........................................................................................................................................................................35 BUT FIRST, WHAT ARE THE ALTERNATIVES?....................................................................................................................... 35 IS A BRITRAIL PASS RIGHT FOR MY CLIENTS? ................................................................................................................... 36 WHY BUY A FIRST CLASS PASS?.......................................................................................................................................... 36 WHAT IS THE DIFFERENC E BETWEEN FIRST AND STANDARD CLASS IN BRITAIN?................................................ 37 DO ALL TRAINS HAVE FIRST CLASS? ................................................................................................................................... 37 SUGGESTED ROUTES AND PLANNING A TRIP..............................................................38 GETTING TRAIN TIMES .............................................................................................................................................................. 39 SUGGESTED ‘HUB’ CITIES AND SHORT TRIPS..............................................................40 SCENIC RAIL ROUTES IN BRITAIN.....................................................................................43 ARRIVING IN BRITAIN BY AIR ..............................................................................................44 London Heathrow................................................................................................................................................................. 44 London Gatwick .................................................................................................................................................................... 45 London Stansted .................................................................................................................................................................. 45 London Luton ........................................................................................................................................................................ 45 Birmingham Airport ...........................................................................................................................................................
Recommended publications
  • West Somerset Railway
    How to find us As the Longest Heritage Railway in England Special Events & Days Out 2017 Bridgwater Bay WE ARE MILE FOR MILE BETTER VALUE Burnham- Festive Specials on-Sea J22 With lots of special trains through the festive period, there is something A39 Minehead Steam & Cream Special for everyone - but please pre-book your tickets as these will sell out fast! Porlock A38 WEST SOMERSET Railway Galas Combine your return journey with our Steam and CAROL TRAINS Williton J23 A39 Spring Steam Gala 27th -30th April 2017 Cream Special, where a cream tea will be served Warm up those vocal chords and join us on the 16:30 Minehead to Bishops Lydeard. A396 Diesel Gala & Rail Ale Trail 9th – 11th June 2017 for a special journey of carol singing at Bridgwater 26th March 2017 • 2nd June 2017 • 16th June 2017 Brendon Hills J24 the stations along the way. You will be Exmoor Quantock Late Summer Weekend 2nd – 3rd September 2017 7th July 2017 • 21st July 2017 • 1st September 2017 provided with a carols song book so if you Hills M5 Autumn Steam Gala 5th – 8th October 2017 15th September 2017 Bishops Special Price offered for those combining with don’t know all the words already it doesn’t Dulverton Prices Lydeard A358 TIMETABLE,RAILWAY SPECIAL EVENTS & DAYS OUT GUIDE 2017 Winter Steam Festival 29th – 30th December 2017 matter! Our carol trains are hauled by a Cheese & Cider Special. Taunton heritage steam locomotives to recreate start from J25 the era of Christmas gone by. A38 A358 £245.00 Wellington Dates: 11th and 12th December 2017 J26 Prices: Adult/Senior
    [Show full text]
  • Themed Cruises
    Visit Thames CRUISES The New Orleans, Hobbs of Henley Enjoy a cruise on the River Thames... www.visitthames.co.uk There are so many options for a cruise on the River Thames, you are spoilt for choice. River Thames passenger boat operators offer round trips, stopping or one-way services and can provide all-weather viewing. As well as the scheduled services, you might enjoy a themed cruise. Choose from wildlife watching, party nights or seasonal trips, to name but a few! Packages can include entertainment, food and drink. The main cruising season is April-September but each operator may have sailings outside of this time including special events so please check availability with the business. Cruises are available in London, Windsor, Reading, Henley and Oxford. Here are some great ideas: • River Thames sightseeing cruises from 40 minutes to 2 hours • Music cruises from Jazz and Blues to Tribute nights • Wildlife or picnic cruises • Xmas Party nights or Santa Cruises More information on passenger boat cruises on the River Thames Private Charters are great for special occasions, unforgettable events with family, friends and colleagues, catering from 4- 180. Great ideas for groups too. Visit Thames recommends... www.visitthames.co.uk Hobbs of Henley www.hobbsofhenley.com The Consuta, The Hibernia and the Waterman operate frequent river trips on the Henley Royal Regatta Reach between Marsh Lock and Hambleden Lock with pre- recorded commentary. LOCATION: HENLEY-ON-THAMES City Cruises www.citycruises.com Cruises depart every 30 minutes, every day of the week, all year round from pier locations at Westminster, London Eye, Tower of London and Greenwich.
    [Show full text]
  • Flying Into the Future Infrastructure for Business 2012 #4 Flying Into the Future
    Infrastructure for Business Flying into the Future Infrastructure for Business 2012 #4 Flying into the Future Flying into the Future têáííÉå=Äó=`çêáå=q~óäçêI=pÉåáçê=bÅçåçãáÅ=^ÇîáëÉê=~í=íÜÉ=fça aÉÅÉãÄÉê=OMNO P Infrastructure for Business 2012 #4 Contents EXECUTIVE SUMMARY ________________________________________ 5 1. GRowInG AVIATIon SUSTAInABlY ______________________ 27 2. ThE FoUR CRUnChES ______________________________ 35 3. ThE BUSInESS VIEw oF AIRpoRT CApACITY ______________ 55 4. A lonG-TERM plAn FoR GRowTh ____________________ 69 Q Flying into the Future Executive summary l Aviation provides significant benefits to the economy, and as the high growth markets continue to power ahead, flying will become even more important. “A holistic plan is nearly two thirds of IoD members think that direct flights to the high growth countries will be important to their own business over the next decade. needed to improve l Aviation is bad for the global and local environment, but quieter and cleaner aviation in the UK. ” aircraft and improved operational and ground procedures can allow aviation to grow in a sustainable way. l The UK faces four related crunches – hub capacity now; overall capacity in the South East by 2030; excessive taxation; and an unwelcoming visa and border set-up – reducing the UK’s connectivity and making it more difficult and more expensive to get here. l This report sets out a holistic aviation plan, with 25 recommendations to address six key areas: − Making the best use of existing capacity in the short term; − Making decisions about where new runways should be built as soon as possible, so they can open in the medium term; − Ensuring good surface access and integration with the wider transport network, in particular planning rail services together with airport capacity, not separately; − Dealing with noise and other local environment impacts; − Not raising taxes any further; − Improving the visa regime and operations at the UK border.
    [Show full text]
  • Transport with So Many Ways to Get to and Around London, Doing Business Here Has Never Been Easier
    Transport With so many ways to get to and around London, doing business here has never been easier First Capital Connect runs up to four trains an hour to Blackfriars/London Bridge. Fares from £8.90 single; journey time 35 mins. firstcapitalconnect.co.uk To London by coach There is an hourly coach service to Victoria Coach Station run by National Express Airport. Fares from £7.30 single; journey time 1 hour 20 mins. nationalexpress.com London Heathrow Airport T: +44 (0)844 335 1801 baa.com To London by Tube The Piccadilly line connects all five terminals with central London. Fares from £4 single (from £2.20 with an Oyster card); journey time about an hour. tfl.gov.uk/tube To London by rail The Heathrow Express runs four non- Greater London & airport locations stop trains an hour to and from London Paddington station. Fares from £16.50 single; journey time 15-20 mins. Transport for London (TfL) Travelcards are not valid This section details the various types Getting here on this service. of transport available in London, providing heathrowexpress.com information on how to get to the city On arrival from the airports, and how to get around Heathrow Connect runs between once in town. There are also listings for London City Airport Heathrow and Paddington via five stations transport companies, whether travelling T: +44 (0)20 7646 0088 in west London. Fares from £7.40 single. by road, rail, river, or even by bike or on londoncityairport.com Trains run every 30 mins; journey time foot. See the Transport & Sightseeing around 25 mins.
    [Show full text]
  • Green Line Metro Upgrade – Line B Filename
    New Metro North Green Line Metro Upgrad e – Line B NMN - GTW - 00 0 3 _ 01 Document Control Information Document Title New Metro North Green Line Metro Upgrade – Line B Filename Date Description Doc. No. Rev. Prepared Checked Approved 2 7 /06/2017 DRAFT NMN - GTW - 00 03 01 PB AF Table of Contents EXECUTIVE SUMMARY ................................ ................................ ................................ .......... 7 INTRODUCTION ................................ ................................ ................................ ..................... 8 2.1 Study Scope and Objective ................................ ................................ ........................... 9 2.2 Luas Green Line Tie - in Study ................................ ................................ ......................... 9 EXISTING INFRASTRUCTURE ................................ ................................ ................................ 11 3.1 Line B (Ranelagh to Sandyford) ................................ ................................ ................... 11 3.2 Line B1 (Sandyford to Bride’s Glen) ................................ ................................ ............ 11 METRO OPERATING SCENARIOS ................................ ................................ .......................... 12 4.1 Scenario 1: 60m LFV – Driver Controlled ................................ ................................ ..... 12 4.2 Scenario 2: 60m HFV – Fully Automatic ................................ ................................ ...... 12 4.3 Scenario
    [Show full text]
  • 2019 Tier 1 Corporate Document December 2019 - Issued 28/11/2019
    2019 Tier 1 Corporate Document December 2019 - Issued 28/11/2019 2019 Tier 1 Corporate Document December 2019 - Issued 28/11/2019 Please remember that the Merlin Attractions discounted rates should only be listed within staff / members area of your website or intranet and the discounted tickets are for staff / members personal use only. The discounts or logos should not be listed in any form on social media or public facing websites and are not for re-sale. 2019 Tier 1 Corporate Document December 2019 - Issued 28/11/2019 The Merlin Entertainments Group have populated the To access your exclusive tickets, click the relevant link, if required, stores already with the relevant products for your offer, log into the site with the username and password provided. please find below a step by step process for purchasing and printing tickets; Please note that individual tickets are non-refundable and non- exchangeable. 1. Log into store using credentials supplied. This offer is for personal use only to enable you to book tickets for your family and friends when visiting the attraction together. 2. Your discounted tickets will be displayed- add the tickets you require to your basket selecting your chosen date and The sharing of the offer details, may result in this offer being time. terminated and action being taken. 3. Choose if you would like to collect your tickets at the Proof of company employment/membership may be requested on attraction or a print@home/mobile ticket. arrival. 4. Proceed to check out to confirm your booking and make payment using a credit/debit card or Paypal account.
    [Show full text]
  • Visitor Attraction Trends England 2003 Presents the Findings of the Survey of Visits to Visitor Attractions Undertaken in England by Visitbritain
    Visitor Attraction Trends England 2003 ACKNOWLEDGEMENTS VisitBritain would like to thank all representatives and operators in the attraction sector who provided information for the national survey on which this report is based. No part of this publication may be reproduced for commercial purp oses without previous written consent of VisitBritain. Extracts may be quoted if the source is acknowledged. Statistics in this report are given in good faith on the basis of information provided by proprietors of attractions. VisitBritain regrets it can not guarantee the accuracy of the information contained in this report nor accept responsibility for error or misrepresentation. Published by VisitBritain (incorporated under the 1969 Development of Tourism Act as the British Tourist Authority) © 2004 Bri tish Tourist Authority (trading as VisitBritain) Cover images © www.britainonview.com From left to right: Alnwick Castle, Legoland Windsor, Kent and East Sussex Railway, Royal Academy of Arts, Penshurst Place VisitBritain is grateful to English Heritage and the MLA for their financial support for the 2003 survey. ISBN 0 7095 8022 3 September 2004 VISITOR ATTR ACTION TRENDS ENGLAND 2003 2 CONTENTS CONTENTS A KEY FINDINGS 4 1 INTRODUCTION AND BACKGROUND 12 1.1 Research objectives 12 1.2 Survey method 13 1.3 Population, sample and response rate 13 1.4 Guide to the tables 15 2 ENGLAND VISIT TRENDS 2002 -2003 17 2.1 England visit trends 2002 -2003 by attraction category 17 2.2 England visit trends 2002 -2003 by admission type 18 2.3 England visit trends
    [Show full text]
  • NTA Integrated Implementation Plan 2019-2024
    Integrated Implementation Plan 2019 - 2024 December 2019 Integrated Implementation Plan 2019 - 2024 Contents 1 Introduction 1 1.1 Introduction 1 1.2 Requirement for an Integrated Implementation Plan 2 1.3 Content of an Implementation Plan 2 1.4 Plan Process 3 2 Background to the Implementation Plan 4 2.1 Congestion 4 2.2 Environment 4 2.3 Spatial Planning 7 3 Scope of the Implementation Plan 9 3.1 Approach 9 4 Overall Infrastructure Investment Programme 11 4.1 Introduction 11 4.2 Available Funding 11 4.3 Priority Investment Areas 12 4.4 Overall Programme Approach 15 4.5 Accessibility Considerations 16 4.6 Environmental Considerations 16 5 Bus Investment 23 5.1 Background 23 5.2 Objectives and Elements 24 5.3 Proposed Investment Areas 24 5.4 Core Bus Corridors – BusConnects Dublin 25 5.5 Bus Fleet 29 5.6 Bus Stops and Shelters 31 6 Light Rail Investment 34 6.1 Background 34 6.2 Objectives 34 6.3 Proposed Investment Areas 35 6.4 MetroLink 36 6.5 Fleet and Network Enhancement 37 6.6 Network Development 38 7 Heavy Rail Investment 39 7.1 Background 39 7.2 Objectives 40 7.3 Proposed Investment Areas 40 7.4 DART Expansion Programme 41 7.5 City Centre Re-signalling Project 42 7.6 National Train Control Centre (NTCC) 43 7.7 Ticketing and Revenue Systems 44 7.8 Station Improvement and Other Enhancements 45 7.9 Non-DART Fleet 45 7.10 Network Development 46 8. Integration Measures and Sustainable Transport Investment 47 8.1 Background 47 8.2 Objectives 47 8.3 Proposed Investment Areas 48 8.4 Cycling / Walking 49 8.5 Traffic Management 51 8.6 Safety
    [Show full text]
  • The International Light Rail Magazine
    THE INTERNATIONAL LIGHT RAIL MAGAZINE www.lrta.org www.tautonline.com JUNE 2017 NO. 954 BLACKPOOL GOES FROM STRENGTH TO STRENGTH Sacramento: New lines and new life for San Jose cars US Congress rejects transit cutbacks Siemens and Bombardier to merge? Strasbourg opens cross-border link The art of track Saving Gent 06> £4.40 Challenges of design The impact and and maintenance legacy of the PCCs 9 771460 832050 Phil Long “A great event, really well organised and the dinner, reception and exhibition space made for great networking time.” Andy Byford – CEO, Toronto Transit Commission MANCHESTER “Once again your team have proved your outstanding capabilities. The content was excellent and the feedback from participants was great.” 18-19 July 2017 Simcha Ohrenstein – CTO, Jerusalem LRT Topics and themes for 2017 include: > Rewriting the business case for light rail investment > Cyber security – Responsibilities and safeguards > Models for procurement and resourcing strategies > Safety and security: Anti-vandalism measures > Putting light rail at the heart of the community > Digitisation and real-time monitoring > Street-running safety challenges > Managing obsolescence > Next-generation driver aids > Wire-free solutions > Are we delivering the best passenger environments? > Composite & materials technologies > From smartcard to smartphone ticketing > Rail and trackform innovation > Traction energy optimisation and efficiency > Major project updates Confirmed speakers include: SUPPORTED BY > Geoff Inskip – Chairman, UKTram > Danny Vaughan – Head
    [Show full text]
  • Your Guide to Fares and Tickets March 2009
    Further information Transport for London Your guide to fares and tickets within Zones 1-6 2 January 2009 until further notice Information correct at time of going to print. February 2009. Bus, Tube, tram, DLR and London Overground fares Transport for London F&T (Zones 1-6)/Jan/2009 F&T (Zones Your fares and tickets from 2 January 2009 Using Oyster What’s new for 2009? Touch in Touch out • Off-Peak Oyster single fares on the Tube, To ensure you pay the correct fare on Tube, DLR, DLR and London Overground will also apply on London Overground and National Rail services Monday to Friday between 0930 and 1600. where Oyster pay as you go is accepted, you must always touch in on the yellow reader at the start As a result, some fares will be reduced by of your journey and touch out at the end. If you over 35 per cent. don’t, a maximum cash fare will be charged. • A new Bus & Tram Discount scheme for On buses and trams you must touch in on the Londoners on Income Support yellow reader at the start of your journey but not at the end. Check for the green light, accompanied by one Oyster - the smarter way to travel beep (multiple beeps for 5-10 and 11-15 Oyster photocards) when you touch in on any yellow Oyster is generally the easiest and cheapest way reader to ensure your card has been validated. to make single journeys in London, whether If you get a red light with two beeps it means your you’re travelling by bus, Tube, tram, DLR, card has not been accepted and cannot be used London Overground or National Rail services for travel.
    [Show full text]
  • Britain's Great Little Railways Newsletter 63 April 2016 AGM And
    Britain’s Great Little Railways Newsletter 63 April 2016 AGM and SPRING GENERAL MEETINGS At 10.15 when I arrived at the Bradford Arms there was a blizzard in full progress and I wondered how many members would make it and even if we would be able to get home after the meeting. In the end the snow stopped fairly quickly and although the sun never came out the weather was just about acceptable for a train ride in the afternoon. Bruce Whalley hosted the meeting in the Bradford Arms and at his railway in the afternoon. The meeting saw the retirement of Maureen Atkinson, our Treasurer and also Mike Hanson. I would like to thank them both for the dedicated work that they have put in to assist the smooth running of BGLR. Peter Jackson has been appointed as our new Treasurer and can be contacted at [email protected] or on 07711 787289. His postal address is 35 Cowley Avenue, Greenhithe, Dartford. DA9 9QA The minutes of the two meetings have been circulated to all members and posted on the Members Only section of the website along with the Year End Accounts. The meetings were lively and interesting and it was good to meet the owners of the proposed Fenn Bell Miniature Railway which is currently in the planning application stage. After a pleasant lunch and distribution of the 2016 Posters and Brochures the members drove the short distance to Weston Park to play trains. A ride behind the Garrett was especially good despite the wind and near freezing temperature.
    [Show full text]
  • Trams in Brixton 1870 - 1951
    TRAMS IN BRIXTON 1870 - 1951 Horse Trams Two Acts of Parliament, passed in 1869 and 1870, empowered the Metropolitan Street Tramways Company to construct tramways from the Lambeth end of Westminster Bridge to Brixton and to Clapham. The company got to work quickly; they lost no time in laying down double tracks with rails level with the surface of the road. 2 May 1870 was an important day in Brixton's history. It was the day when the first authorised tramcars operated in London. 1 The new trams ran that day from the Horns Tavern in Kennington Road and along Brixton Road as far as its junction with Stockwell Road. The smart blue tramcars were hauled by two horses. Cars seated 22 persons inside and 24 on the open top deck. The passengers inside sat on red velvet cushions. For top deck passengers were two wooden benches running the length of the tram; these passengers faced outwards. Trams ran every five minutes. The normal fare was a penny a mile but Parliament had required special trams to be run for workmen in the morning and evenings at a halfpenny a mile.2 As soon as the 1870 Act was passed more track laying was rushed on with, and by the end of 1870 trams were in service from the Lambeth end of Westminster Bridge to St Matthew's church, Brixton, and another line ran along Clapham Road to the Swan at Stockwell. During 1871 tramcars had reached the Plough at Clapham, and the Brixton Line had been extended to the junction of Brixton Water Lane.
    [Show full text]