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Unite!Newsletter UNITE! NEWSLETTER ISSUE 21 | DECEMBER 2019 SUMMER EDITION CDC VICTORIA’S QUARTERLY NEWSLETTER FEATURING UPDATES, DEVELOPMENTS AND THE PEOPLE WHO DRIVE THE BUSINESS. TIPS TO SURVIVE MOVEMBER FREE HEALTH THE HEAT WRAP UP CHECKS PAGE 7 PAGE 10 PAGE 14 INSIDE CONTENTS CEO’S Message ..............................................................................................................................................3 From your SDM’s ............................................................................................................................................ 4 News ............................................................................................................................................................... 6 Tips to Survive the Heat ............................................................................................................................... 7 Staff Survey 2019 Results .............................................................................................................................. 8 Employee of the Year SPaRCQ Award Winners .......................................................................................... 9 Movember .....................................................................................................................................................10 School Programs ..........................................................................................................................................12 Free Health Checks ......................................................................................................................................14 Compliments & Comments .........................................................................................................................16 UPCOMING EVENTS DEC 2019 JAN 2020 FEB 2020 14 African Music & 1 New Years Day 9 St Kilda Festival Cultural Festival (CDC is a sponsor of 7 Orthodox Christmas 15 Ballarat Beer Festival this event) 25 Christmas 25 Chinese New Year 29 Pako Festa 26 Boxing Day 26 Australia Day Parade 31 New Years Eve/ 28 School Reopens Melbourne Fireworks 2 Unite! | CDC Victoria Newsletter WELCOME teams will be working through the CEO’S results of their individual survey results and working on action plans over the next few months to make this company MESSAGE an even better place to work. Dear team, I believe we are so very lucky within our Welcome to the final newsletter company and our community to have for this year and what a year it has such a diverse group of people. We been. There have been some great have the opportunity to understand achievements in Victoria this year and I and respect the history and cultures of thought I would recap some of them. others at the same time as we share our own. It is amazing how food can help The introduction of Hybrid buses in this understanding and I have really into our fleet and the launch in June was well received by all enjoyed the feasts at Wyndham and the sausage rolls in Ballarat. I have been Your individual test results are yours stakeholders. This along with the and yours alone. We trust that the tree planting day in July where told the spreads at our other depots are amazing and can’t wait to partake. medical staff may have discussed 1,200 trees were planted within these with you and provided some This year we have enjoyed several the Werribee River parklands is advice. Please keep your results other initiatives including Staff evidence of our commitment to handy so you can compare them Appreciation Day, Free Health creating a sustainable environment. next time around. These initiatives are something Checks and Movember. It is great that we should all be very proud to see the level of staff engagement Now here I am telling you all to of as very few companies take contributing to the success of be healthy as we prepare for the the time or expense to give back Movember and the other great festive season. I just love that plum to community. This is the real charity events that occur every pudding! Moderation is key. heart of our business. We are an year. Movember has stuck out for The Xmas holidays are such a integral part of the community. me as we have our buses, NPT’s great time of the year. The weather Our families, friends and ambulances and CDC Fleet taxis all is nice and if you are lucky you neighbours rely so heavily on the projecting such an important message may have been able to can get services we provide day in day out. to the community and ourselves. some time off with the family at The ‘Respect our Driver’ campaign Your health and safety is so your favourite destination. With a was undertaken to increase the important to all of us. We want you business like ours we understand awareness within the community to be in great shape so you can and appreciate that some staff are of the very fact – that our drivers enjoy life with your families and behind the wheel on special days are real awesome people with real have a balanced lifestyle. This is to keep the service running and we lives and active members of our the importance behind the Free thank you for this sacrifice. Hopefully your turn will be soon. community, just like your mum, Health Checks being offered at all dad, uncle or aunty. depots. We believe a happy and Finally I would like to say thank you for a great year and I hope you have a happy This year the company undertook healthy employee makes for great and safe Xmas and a healthy new year. the third staff satisfaction survey and passenger service. our overall results are very good, We had 28 percent of staff undertake Jeff Wilson with marked improvement across all health checks this time, and hope Chief Executive Officer – key questions. Our local management that this increases next time around. CDC Victoria WELCOME ONBOARD TO ALL OUR NEW EMPLOYEES Peter Heininger, Trevor Whitling (BALLARAT), Richard Pugh (formerly Buslink NT) (SUNRAYSIA), Hai Nguyen, Abebe Abitew, Yvonne Thompson, Wei Xuebin, Ta Thang Tuan, Ah Ching Tima, Jess Simpson (OCC) & Renee D’Amore (OCC) (WYNDHAM), Dimitrios Papachristodoulou, Beuford Fernandes (Mechanic) (OAKLEIGH), Bryan D’Cruz & Chand Sharma (TULLAMARINE), David Tran (SUNSHINE), Sushil Prashar, Satwant Singh & Chris Tataridis (formerly Oakleigh depot) (GEELONG). Unite! | CDC Victoria Newsletter 3 NEWS Broken Hill employees are seeing huge FROM YOUR changes with new technologies over the last 3 months being introduced to improve employee correspondence with SERVICE DELIVERY front face and a new ticketing system. Each employee in Sunraysia and Broken Hill has made a positive MANAGERS contribution to the vast changes within the business and your enthusiasm We continue to focus on good and commitment to the changing customer service and on-time running environment is sincerely appreciated. (OTR) and are proud that Tullamarine depot has some good results. A big I wish to thank all colleagues, families, ‘thank you’ to all our drivers who suppliers and customers and the BALLARAT continue to try their best to not run entirety of CDC Victoria a very Merry Once again, much has happened and early and run on time. Good job, guys! Christmas and a safe and Happy New Year. Very excited to see what lies time has passed by quickly since the This quarter saw CDC organise a great ahead for 2020! last newsletter. We have experienced initiative with ‘Free health checks’ in a huge 2019 with some major projects collaboration with our associated business, Ashlee Loveridge, Buslink Sunraysia ramping up in 2020. Plans are currently National Patient Transport (NPT). It was being drawn up for a new depot to a great success and many of our drivers GEELONG DEPOT be built on site commencing mid- and staff had their health checks. Most It’s hard to believe I’m writing this and 2020. We also look forward to work were fine but a few were a little taken that the end of the year is so close. As we commencing on the new Ballarat Bus back by the suggestions made. It was approach the festive season, it’s a good Interchange at the Ballarat Train Station great to see our drivers take note and opportunity to reflect on some of the which will result in some scheduling make some follow up appointments things which have helped shape our year changes and most likely provide us with their local doctors quickly. with opportunities to implement some and look at what lies ahead. I take this opportunity to wish all our changes to the current network. This year has seen our Health and CDC staff a most joyous Christmas Safety team focus on our employees’ The SPaRCQ Committee continues and a wonderful New Year. to focus on providing opportunities health and wellbeing, and we have to capture feedback and to shine the Happy holidays and please take care. become involved in several initiatives spotlight on the behaviours which drive See you all in 2020. designed to support this and help raise some much needed funds at the a positive and productive culture at Frances Ross, Tullamarine depot CDC Ballarat. same time. Our Steptember event generated a lot of interest with the A great big thank you to all the CDC BUSLINK SUNRAYSIA winning team going down to the wire. Ballarat team members for your efforts Twelve months under our belt of Congratulations to everyone who during 2019. We look forward to some transitioning into CDC and with the participated and helped us raise over further consolidation in 2020. Thank festive season upon us, it has made $2,000 for the Cerebral Palsy Alliance you also for your contributions and
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