May 2015 Welcome to the May edition of the LCSU IT EPS R2 newsletter - our main focus Remember to check for EPSR2 scripts throughout the these past couple of months has been in day! the and localities.

Proscript - Scripts download- ed automatically when ac- cessing module. Manual IT/EPSR2 Issues download - select F6 - Nomi- As a significant number of Pharmacies were affected by nated Scripts Pharmacy system issues recently, it would be extremely beneficial for all Cegedim PM - Click Down- staff to fully understand the escalation process when experiencing prob- load Nominated Prescriptions lems. Before assuming there is a spine issue check this National Service icon (green downwards arrow Status link first as it may just be a local issue with your pharmacy system. on menu bar) http://nww.hscic.gov.uk/servicemanagement/status/

Cegedim Nexphase - Manual- ly request by right clicking anywhere in the EPS tab and select N (Download nominat- ed prescriptions) or press Ctrl+N

Lloyds Compass - in Profes- Check the internet connection. Can you send/ receive emails? Have you sional Services Menu, select received any other electronic prescriptions today? Have you refreshed/done Dispensing Services Menu, a manual download to request prescriptions from EPS? No more missing then eRx - live Escripts. Click Prescriptions with EPSR2Pharmacies please make use of the EPS Pre- request Nominated eRx box once. If nominated scripts are scription Tracker present, click refresh. https://portal2.national.ncrs.nhs.uk/prescriptionsadmin to verify the prescrip- Positive Solutions - From the tion exists. The tracker provides the status of a prescription and allows us- Script Queue screen click ers to enter a prescription ID and find out where a prescription is in the pro- Misc. button, then select ETP cess. It is now also possible to search by NHS number and date range. The Nominated Scripts Download and click OK. See http:// tracker will confirm if the prescription has left the prescribing site, if it has youtube/7_vU4brl6YQ reached the Spine or if it has been delivered to a dispensing site. Register to receive text or email alerts when there are incidents affecting the NHS All EPS nominations must be components that support EPS captured in writing and en- tered on your pharmacy sys- http://systems.hscic.gov.uk/eps/dispensing/help tem in a timely manner (24 - 48hrs) should 6 weeks pass Ensure you understand the escalation route. Have a lead at each site with and the paper nomination has responsibility for progressing issues. Obtain a reference number – allowing not been registered online you to track the issue and get updates. Record the name of the person deal- then it is invalid and must be ing with your issue and the date and time when you spoke to them. Ask for recaptured. Please note, not an estimated time to resolve it – to decide what action to take. Keep a spe- all patient are suitable for cific log of issues raised. Before raising issues with GP Practices ensure the EPS - please ensure that you problem is not pharmacy IT related once your own IT have confirmed this identify that your patient only only then follow up with the Practice direct requesting to work together to uses your pharmacy for pre- scriptions before explaining resolve the issue to assist your patient.

EPS and setting the written Smartcard requests and queries Any queries? nomination to avoid confu- For Greater Preston, & South Rib- Please feel free to contact: sion, complaints and misun- Zoë Whiteside, derstanding. Please ensure ble, West , East Lancashire and Blackburn with areas - LCSU IT Project Manager, all staff are familiar with the email: [email protected] [email protected], national nomination policy. Tel: 01254 226900 For the area - Tel: 01772 214959/ 07825 945264 email: [email protected] Tel: 01253 951566 Page 1 May 2015 EPS R2-P

GP Practice ODS Area Upcoming GL Dates Primrose Bank Medical Centre P81771 Blackburn 06/05/15 Shifa Surgery P81622 Blackburn 06/05/15 Hollins Grove Surgery P81721 Blackburn 07/05/15 The Montague Practice P81607 Blackburn 12/05/15 Cornerstone Health Care Community Interest Company (Bentham Rd) Y02657 Blackburn 13/05/15 The Cornerstone Practice (Shadsworth, Rhyddings & Lambeth) P81734 Blackburn 14/05/15 Ewood Medical Centre P81204 Blackburn 21/05/15 William Hopwood P81707 Blackburn 22/05/15 Little Harwood Health Centre P81005 Blackburn 01/06/15 Oakenhurst Medical Practice P81125 Blackburn 02/06/15 The Family Practice P81694 Blackburn 03/06/15 Brookhouse Medical Centre P81643 Blackburn 10/06/15 Peel House Medical Centre P81036 12/06/15 Medical Centre P81173 Leyland 24/06/15 Yorkshire Street Surgery P81008 Burnley 02/11/15 Rosegrove Surgery P81197 Burnley 03/11/15

GP Practices live on EPSR2 ODS Area Dr JH Dixon & Partners P81146 Accrington Aughton Surgery P81695 Aughton North Meols Medical Centre P81772 Banks Audley Health Centre P81167 Blackburn Brownhill Surgery P81155 Blackburn Drs Gebbie Burn and Brown P81214 Blackburn Redlam Surgery P81061 Blackburn Roe Lee Surgery P81704 Blackburn St Georges Surgery P81058 Blackburn Pringle St Surgery P81724 Blackburn Ightenhill Medical Centre P81165 Burnley Thursby Surgery P81095 Burnley Oxford Road Medical Centre P81104 Burnley Briercliffe Medical Centre P81053 Burnley St Nicholas Group Practice P81020 Burnley Kiddrow Medical Practice P81134 Burnley Riverside Family Practice P81780 Burnley Riverside Family Practice P81780 Burnley Road Surgery P81035 Burnley Daneshouse Medical Centre P81756 Burnley Rose Hill Surgery P81215 Burnley Burnley Wood Medical Centre P81137 Burnley Parkside Surgery P81047 Burnley Manchester Road Surgery P81028 Burnley Stanley Court Surgery P81674 Library House Surgery P81044 Chorley Medical Centre P81171 Chorley Granville House Medical Centre P81154 Chorley Dr Gale and Dr Irizar P81127 Chorley Regent House Surgery P81062 Chorley Dr Bamford & Partners P81038 Chorley Preston Road Surgery P81701 Chorley Dr Jacobs and Dr Baghdjan's Practice Y00347 Chorley

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GP Practices live on EPSR2 ODS Area GP Practices live on EPSR2 ODS Area

Adlington Medical Centre P81740 Chorley Geoffrey Street Surgery P81093 Preston

Withnell Health Centre P81010 Chorley Medical Centre P81179 Preston

Eaves Lane Surgery P81689 Chorley Avenham Lane Practice P81770 Preston

Buckshaw Village Surgery Y02466 Chorley Frenchwood Surgery P81750 Preston

Cunliffe Medical Centre P81746 Chorley Medicom Ltd P81785 Preston

Croston Village Surgery P81655 Croston Dr Wilson & Partners P81067 Preston

The Surgery P81733 Eccleston The New Hall Lane Practice P81071 Preston

Sandy Lane Surgery P81076 Leyland Longton Health Centre P81040 Preston

Station Surgery P81741 Leyland Beeches Medical Centre P81692 Preston

Worden Medical Centre P81057 Leyland Medicare Unit P81642 Preston

Leyland Surgery Y03656 Leyland Kingsfold Medical Centre P81181 Preston

Moss Side Medical Centre P81186 Leyland Whittle Surgery P81143 Preston

Central Park Surgery P81117 Leyland Roslea Surgery P81083 Preston

Village Surgery P81687 New Longton The Ryan Medical Centre P81082 Preston

Ormskirk Medical Practice P81014 Village Surgery P81769 Preston

Parkgate Surgery P81041 Ormskirk Berry Lane Medical Centre P81055 Preston

Lathom House Surgery P81646 Ormskirk Stonebridge Surgery P81107 Preston

The Elms P81045 Ormskirk Dr A K Bisarya & Partner P81136

County Road Surgery P81727 Ormskirk Beacon Primary Care P81112 Skelmersdale

Penwortham St Mary's Medi- P81213 Hall Green Surgery P81084 Skelmersdale cal Group

St Fillan's Medical Centre P81018 Preston Dr JL Jain P81121 Skelmersdale

Fishergate Hill Surgery P81169 Preston Dr A Littler P81774 Skelmersdale

Doclands Medical Centre P81119 Preston Dr J S Modha P81764 Skelmersdale

Briarwood Medical Centre P81748 Preston Matthew Ryder Clinic P81758 Skelmersdale

Park View Surgery P81046 Preston Ashurst Primary Care P81201 Skelmersdale

Ribbleton Medical Centre P81184 Preston Manor Primary Care P81039 Skelmersdale

Broadway Surgery P81103 Preston Dr Sur & Partners P81208 Skelmersdale

Lytham Road Surgery P81015 Preston Tarleton Group Practice P81710 Tarleton

Dr Chakrabarti P81763 Preston Burscough Family Practice P81138 West

Lancashire Beech Drive Surgery P81691 Preston Dr V Gulati & Dr M J Hindle P81177 West

Lancashire Dr Jha P81647 Preston Parbold Surgery P81096 Wigan

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