Peconic Bay Medical Center 2019 – 2021
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Community Service Plan and Implementation Plan Peconic Bay Medical Center 2019 – 2021 Mission Statement for As a member of Northwell Health, Peconic Bay Peconic Bay Medical Center strives to Medical Center improve the health and quality of life for the people and communities we serve by providing world-class service and patient- centered care. Who We Are Peconic Bay Medical Center is a 140-bed not-for-profit community hospital that provides acute and critical inpatient and outpatient services, including emergency medicine, cardiac, orthopedic, dialysis, physical therapy, radiology, respiratory therapy, and laboratory services. Peconic Bay Medical Center has a 60-bed hospital based skilled nursing facility that provides short-term sub-acute care and long-term skilled nursing care; a cardiac catheterization laboratory, cardiac rehab program, a palliative care center; a certified home care agency; professional education programs that train new generations of physicians and radiologic technicians; and a Campus for Advanced Ambulatory and Primary Care. Peconic Bay Medical Center is the #1 healthcare resource for more than 250,000 East End residents. The Medical Center has a dedicated, caring and clinically excellent team of more than 400 physicians and 1,800 professional staff and employees who work collaboratively to meet the health care needs of their community. The Medical Center provides services that focus on every stage of life with clinical services anchored on family and specialty practice physicians that provide timely and accessible care at convenient locations. These services range from primary and preventive care provided by family practitioners and internists, to minimally invasive trained surgical sub-specialties. Working in a clinical environment that supports care coordination across all specialties, the medical staff has improved the quality of health care and enhanced the array of services already available in the community. Peconic Bay Medical Center is proud of its track record over the past sixty years of meeting its mission by providing excellent and compassionate health care to the communities of Eastern Long Island. Our growth reflects the success with which the Medical Center has organized services to meet community needs most notably over the past ten years. 2 Northwell Health | Peconic Bay Medical Center Community Service Plan Prevention Agenda for the Healthiest PRIORITY AREA: Promote Well-Being and Prevent Mental and Substance Use Disorders State 1. FOCUS AREA: Promote Well Being Peconic Bay Medical Center, as part of Northwell Health, utilizes — Strengthen opportunities to build well-being and resilience the US Surgeon General’s National Prevention Strategy (NPS) to across the lifespan guide its community chronic disease prevention and wellness — Facilitate supportive environments that promote respect and agenda. Northwell Health incorporated the NPS in Peconic’s dignity for all ages NYSDOH Community Service Plan (CSP) to impact the health of its surrounding communities. The strategic directions of the NPS 2. FOCUS AREA: Prevent Mental and Substance Use Disorders include: — Prevent opioid and other substance misuse and deaths — Reduce Prevalence of major depressive disorders — Healthy and Safe Community Environments — Clinical and Community Preventative Services The NYSDOH Prevention Agenda Dashboard Improve Heath Status — Empowered People and Reduce Health Disparities objective that Northwell will be — Elimination of Health Disparities focusing on is age-adjusted preventable hospitalization rate per 10,000 - Aged 18+ years in addition to a focus on low income To improve the health of the community, Northwell Health as a populations with health disparities. result of the Community Health Needs Assessment (CHNA) process and approved by the Committee on Community Health of the The Community Service Plan focuses on the following areas: Northwell Health Board of Trustees, has selected the following — Increasing screening rates for cardiovascular diseases; diabetes; NYSDOH Priority Agenda Priority Areas, focus areas and goals for and breast; and lung cancers especially among populations the service of the health system: experiencing health disparities — Increasing access to high quality chronic disease preventive care PRIORITY AREA: Prevent Chronic Disease and management in both clinical and community settings — Reducing obesity in children and adults 1. FOCUS AREA: Healthy Eating and Food Security — Reducing illness, disability, and death related to tobacco use — Increase access to healthy affordable foods and beverages and secondhand smoke exposure — Increase skills and knowledge to support healthy food and — Promoting mental health and preventing substance abuse beverage choices related to tobacco use and secondhand smoke exposure — Increase food security — Promoting mental health and preventing substance abuse 2. FOCUS AREA: Physical Activity Examples of interventions that support these areas are: — Promote school, childcare and worksite environments that — Robust chronic disease and cancer screening programs support physical activity for people of all ages and abilities — Implementation of culturally relevant evidence-based chronic disease self-management education 3. FOCUS AREA: Tobacco Prevention — Creation of community environments that promote and — Prevent initiation of tobacco use, including combustible tobacco support healthy food and beverage choices and physical activity and electronic vaping products (electronic cigarettes and similar — Elimination of exposure to secondhand smoke and prevention devices) by youth and young adults of the initiation of tobacco use by youth, especially among low — Promote tobacco use cessation, especially among populations socioeconomic status (SES) populations and the promotion of disproportionately affected by tobacco use including low tobacco cessation, especially among low SES populations and socioeconomic status SES, frequent mental distress/substance those with poor mental health use disorder; LGBTQIA+; and disability — Strengthened infrastructure to promote mental, emotional and behavioral well- being 4. FOCUS AREA: Preventative Care and Management — Increase cancer screening rates for breast, cervical and colorectal cancer — Increase early detection of cardiovascular disease, diabetes, prediabetes and obesity — Promote the use of evidence-based care to manage chronic diseases — Improve self-management skills for individuals with chronic diseases 3 Northwell Health | Peconic Bay Medical Center Community Service Plan Peconic Bay Medical Center, through community partnerships and Community Benefit Programs coalition building, has significantly expanded the reach and impact Community-based programs addressing both health and social of community health improvement services that address the needs at Peconic Bay are the key components of its Community NYSDOH Prevention Agenda Priorities. Peconic Bay Medical Center, Service Plan. Social determinants of health encompass a range of also, as part of Northwell Health, provides a broad array of personal, social, economic, and environmental factors that community benefit programs, such as: influence up to 75% of health outcomes. They reach beyond the A. Access to Healthcare Services and Caring for the Medically boundaries of traditional health care to include sectors such as Underserved education, housing, food, employment and environment. The B. Health Professions Education following program descriptions demonstrate the depth and C. Community Health and Wellness breadth of the hospital’s CSP Implementation Plan activities that D. Community Medical Support Services and Programs impact the health and well-being of the communities we serve. E. Support Groups 4 Northwell Health | Peconic Bay Medical Center Community Service Plan A. Access to Healthcare Services and Caring for the Medically Underserved Financial Assistance Program (FAP) Northwell Health is a regional leader in providing financial relief to families who do not have access to the financial resources to pay for medical care. The FAP program was implemented in 2004 through the creation of a standard policy as the result of the combined efforts of the Finance Department, Community Health and the Center for Equity of Care. Developed through a collaboration of senior leadership, community members and key staff, the policy provides a uniformly administered system of reduced fees for uninsured residents of Northwell Health’s service area. All medically necessary services are covered under the program. The program is promoted through: - Multilingual signage throughout facilities - Multilingual educational brochures at key points of patient contact - Website (https://www.northwell.edu/billing-and-insurance/financial-assistance-programs-policies/financial-assistance-program) - Community outreach events - Patient bills - All bills include a notice about the FAP, along with the program’s toll-free number, (888) 214-4065 The FAP is available for individuals earning up to five times the federal poverty level ($128,750 for a family of four). In addition, the application process for financial assistance has been redesigned to improve the quality and user-friendliness of the experience. Many FAP requests are now processed via telephone, relieving the patient of the burden of providing current income documentation. Additionally, the FAP application has been simplified to one page. FAP applications are available online in 15 languages at https://www.northwell.edu/billing-and-insurance/financial-assistance-programs-policies/financial-assistance-program.