The Zeppelin Times 4CRB Travel Show Saturday 9 December, 10Am on 89.3FM Air NZ Pips SIA, Emirates and Etihad in Satisfaction

The Zeppelin Times 4CRB Travel Show Saturday 9 December, 10am on 89.3FM Air NZ pips SIA, Emirates and Etihad in satisfaction

Where’s Qantas? Not in the top five, with Research’s industry communications the latest Roy Morgan research showing director, Norman Morris, said Air Air New Zealand is again Australia’s most New Zealand was Australia’s leading satisfying international airline – just ahead international airline in September with of several international rivals. a customer satisfaction rating of an exceptional 88.8% – unchanged from a Air NZ scored a customer satisfaction year ago. rating of 88.8%, fractionally ahead of Singapore Airlines. SIA scored 88.3% and “Air New Zealand was the inaugural Emirates 87.3% in the latest Roy Morgan winner in the category back in the 2011 International Airline Customer Satisfaction Roy Morgan Annual Customer Satisfaction survey, released yesterday. Awards but has since conceded the annual award to rivals Singapore Airlines – now Air NZ now has a string of monthly second on 88.3% and Emirates – now third victories in the category although on 87.3%. the strong improvement for several competitors over the past year has “The three airlines have dominated the tightened the field considerably. award since its inception with Singapore Airlines four year winning streak (2012- The biggest improvers over the past 2015) only halted by Emirates victory in year include Singapore Airlines, up 2.8% 2016. to 88.3%, Etihad Airways, up 2.3% to 85.4%, Cathay Pacific, up 1.9% to 84%. “Other international airlines performing Just outside the Top Five, Thai Airways strongly in September include Etihad has increased 5.2% to 81.6% and British Airways on a customer satisfaction rating Airways is up 2.8% to 80.3%. of 85.4%, Cathay Pacific on 84% and Garuda Indonesia just outside the top five Qantas came eighth. It remains the leading on 82.2%. Australian international airline with a customer satisfaction rating of 80.2% “Australian based airlines have missed out ahead of main rival Virgin Australia on on the top five in September although 74.9% and both are well ahead of Jetstar the leading Australian domestic airlines of and Tigerair. Qantas with a customer satisfaction rating of 80.2% and Virgin Australia on 74.9% Commenting on the result, Roy Morgan continue to perform well.”

The Professional Centre, Suite 1, 189 Ashmore Road, Benowa, Gold Coast QLD 4217 Phone: (07) 555 79 888 | Free Call: 1300 786 888 Email: [email protected] | Website: www.zt.com.au Facebook: www.facebook.com/zeppelintravel The Zeppelin Times 4CRB Travel Show Saturday 9 December, 10am on 89.3FM Samoa Airways lands in Australia

The inaugural flight of Samoa’s new be flying with a Boeing 737-800, twice a arriving Sydney at 2040hrs. national carrier, Samoa Airways landed week Sydney/Apia/Sydney. last night at Sydney International. Samoa Airways had its first flight from Apia to Auckland Samoa Airways flight OL855 landed with Flight OL856 will depart Sydney on on Tuesday, 14th of November. They will service the dignitaries and passengers including the Thursdays and Saturdays at 2140hrs, New Zealand market with 6 flights per week Auckland Minister for Samoa Airways, Hon. Lautafi arriving into Apia at 0615 (the next day). to Apia return. Fio Selafi Purcell and Samoa Airways CEO The return flights (OL855) will depart Apia Mr Seiuli Alvin Tuala. Samoa Airways will on Thursdays and Saturdays at 1705hrs, Airline blankets made from recycled plastic bottles

Operating quieter, fuel efficient new hours of electricity a month. equipment is just one way an airline can It now only operates a passenger fleet of Airbus A380s help the environment – Emirates for The move to electric powered equipment and Boeing 777s, and together with its Boeing 777 instance has come up with an idea to use has also been speeded up. Ground freighters, the average fleet age stands at 5.3 years.” up some of the plastic bottles heading handling operations in Dubai and around for landfill – or even worse roadsides or the world are increasingly operated by This is well below the industry average, he added. The our waterways. Next time you snuggle electric / hybrid equipment, reducing group continued its strong support for action against into a warm fleece blanket on a long emissions of carbon dioxide and other the illegal trade in wildlife, and through its “A Greener haul economy flight take extra comfort pollutants. Tomorrow” initiative contributed to three organisations from the fact that it was made from 28 in Africa that are at the forefront of wildlife protection. recycled plastic bottles. Electric ground equipment is also being used in the UK, the US, Netherlands, Coming up with environmentally sound Switzerland and Singapore. ideas is not restricted to the more glamorous end of the business. Emirates According to the chief executive of the engineering department tabled two Emirates, Sheikh Ahmed bin Saeed Al winners – a water-saving aircraft washing Maktoum, a key part of the group’s procedure that saves 11 million litres of environmental strategy is operating an water a year and installing light emitting eco-efficient fleet. “During the year the diode lighting in the hangars which carrier retired the last remaining Airbus reduces the power bill by 237 megawatt- A340s and A330s. German rail update

EXPLORING Germany by train has become Among the major goals of the €10 billion more efficient through the introduction of project was to reduce CO2 emissions by more direct-high speed trains on routes shifting traffic from inter German flights around the country this month. to rail, and doubling the country’s railway market share. Speaking at a function in Sydney on Fri, Rail Europe’s bdm Richard McKisack McKisack said int’l travellers would also explained that travellers will save up to see the benefits of the new line with two hours when travelling by train on a reductions in interchanges en-route. new route between Berlin and Munich effective 10 Dec, with the journey time reduced to under four hours.

The new Deutsche Bahn route permits travel at up to 300km/ hour, passing through Germany’s longest railway bridge at 8,600m, 270kms of new tracks, 37 bridges and 27 tunnels.

Whitehaven Beach is regularly assembled. “It is a diverse collection of recognised as being one of the top spots off-the-beaten-path slices of paradise in Australia but now the iconic 7km from every hidden corner of our planet,” stretch of white silica sand has been she said. “By asking the top travel named the second best beach in the professionals – the people who do this world.. for a living – to gain insight from their opinions and expertise, FlightNetwork FlightNetwork, Canada’s largest has created the most trustworthy travel website, has created a list of and accurate list out there to inspire The World’s 50 Best Beaches© after travellers and help them choose their consultation with more than 600 of upcoming [Northern Hemisphere] the world’s top travel professionals winter holiday destinations.” including journalists, editors, bloggers and agencies. Tourism Whitsundays Sales & Marketing Manager Tash Wheeler thanked Whitehaven Beach, which scored FlightNetwork for their hard work 10/10 for sheer untouched beauty, putting together the list of The World’s remoteness and sand and water quality, 50 Best Beaches© and said it was was described as “heaven on earth” by always nice to have the Whitsundays’ judges. “Whitehaven Beach will make stunning natural assets recognised. you believe in love at first sight…. seeing all that untouched natural beauty will “Being recognised as the world’s second make you believe in a tropical utopia best beach is a reminder of just how with glowing sands and crystalline beautiful and special Whitehaven Beach beaches…this stretch of sand, backed by is,” she said. tree-covered mountains, is a heaven on earth which one must see to believe.” “We are truly blessed in the Whitsundays with pristine islands and Sharron Livingston, from The Travel mainland, subtropical rainforest, crystal Magazine, said: “Whitehaven Beach clear water and a warm, sunny climate. has oh-so-white sands, deepest green It’s no wonder holidaymakers continue rainforests, and crystalline waters. to visit in droves, with Whitehaven Beach one of their “must see” It’s a wild island, part of the Great attractions.” Barrier Reef, and is by far the most beautiful location to experience.” The holder of the Best Beach title is Grace Bay, in the Turks and Caicos A spokesperson for FlightNetwork said Islands. The World’s 50 Best Beaches© was the most definitive list of beaches ever

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