Guide to

A service for migrants Contents

Foreword 4 I’m new here – where do I register? 5 How do I get around? 5 How can I find somewhere to live? 6 Who will help me? 7 Where can I learn German? 8 Where can I apply for naturalization? 9 Where can I enrol my child for day nursery? 9 Where can I enrol my child for school? 10 Where can I find work? 11 Where can young people get help with finding training and work? 12 Where can I obtain financial assistance? 13 – 14 Unemployment benefit I and unemployment benefit II 14 Housing benefit 14 Child benefit, family allowance and parent support 14 Help for expectant mothers and family planning 14 Where can I find out about pensions? 15 What happens if I get ill? 15 –16 Where can I find out about leisure activities? 16 –17 Who provides information about integration? 17 Useful telephone numbers 18 Public holidays 19

3 Foreword I’m new here – How do I get around? where do I register?

Dear Readers of this Guide, If you come from a non-EU country you should To help you find your way around in Detmold go first to the Immigration Authority (“Auslän- you can pick up the free “Detmold Tour” map A very warm welcome to Detmold! Moving to a We trust you will settle in quickly to life in Det- derbehörde”). They will be able to answer all of the town centre from the Tourist Information new country or a new town means lots of mold and we hope this Guide will help you to your questions about your future residence office. uncertainties. No-one knows that better than feel at home in your new surroundings. and integration courses. This is also where you. This Guide contains useful addresses, you apply for your residence permit and work  Stadt Detmold – Tourist Information things worth knowing and interesting informati- permit. (Detmold Town Council Tourist Information) on about your new home town to help you find Rathaus am Markt 5 · 32756 Detmold your way around in Detmold more easily and  Stadt Detmold – Ausländerbehörde Tel. 05231/977-327 more quickly. Even if you have been here for Rainer Heller (Detmold Town Council E-mail: [email protected] some time already, you are sure to find some Mayor Immigration Authority) www.stadtdetmold.de valuable tips and information. Hornsche Straße 24 · 32756 Detmold ­ Tel. 05231/977-643 All areas of Detmold are linked by town buses. Bus timetables for individual routes are availa- ► Where can I find German lessons at my ble free from the transport operator, Stadtver- level? Stefan Fenneker If you come from an EU country, you should kehr Detmold (SVD). The combined timetable Integration Co-ordinator register with the Citizens’ Advice Bureau (“Bür- for the whole town costs €1. ► Where can I get advice? gerberatung“) within three months of your arri- val. They will take a note of your address and  Stadtverkehr Detmold (SVD) gGmbH ► What sort of information will I get at the forward it to the Immigration Authority. (Transport operator) Citizens’ Advice Bureau? Lange Straße 77 · 32756 Detmold  Stadt Detmold – Bürgerberatung Tel. 05231/977-746 (Detmold Town Council Citizens' E-mail: [email protected] As you will see, it’s often easier once you know Advice Bureau) www.stadtverkehr-detmold.de your way around and know how things work. Grabenstraße 1 · 32756 Detmold Tel. 05231/977- 580 E-mail: [email protected]

The Citizens' Advice Bureau also deals with applications for and questions about income tax cards, authentication of documents, busi- ness and trade registrations, etc. 4 5 How can I find somewhere Who will help me? to live?

There are various ways of finding somewhere Advice is available on almost any problem.  Caritasverband für den Kreis und to live: If you need help or assistance and you don’t die Stadt Bad Pyrmont e.V. (Catholic charity know where to go, then you should contact an organisation) Advice for migrants, general ■ You can search for accommodation in the To qualify as a tenant in publicly subsidised advice centre. Advice centres are there to help social advice, advice on debt management newspapers or you can place your own accommodation, where the rents are often you. You can get information and advice there. Palaisstraße 27 · 32756 Detmold advertisement (Saturday edition). cheaper, you need an accommodation Advice is free and confidential. Tel. 05231/ 9929-9 ■ Enquire at local house building companies. authorisation (“Wohnberechtigungsschein” E-mail: [email protected] You will normally be asked to fill out a ques- or WBS). You can apply to the address  Diakonisches Werk der Lippischen Landes- tionnaire and then you will be given details below for an accommodation authorisation: kirche e.V. (Lippe Protestant Church social  Flüchtlingshilfe Lippe e.V. of what is available. welfare organisation) (Help for refugees) ■ Use an estate agent. They usually ask for  Stadt Detmold, Wohnungswesen und Youth migration service (ages 12-27) Leopoldstraße 2 · 32756 Detmold two months’ rent as a deposit. Ask how Grundstücksservice Help with language, educational, pro- Tel. 070022997711 much it will cost you. (Detmold Town Council Accommodation fessional and social integration. E-mail: [email protected] ■ Notices: details of accommodation available and Property Service) Advice for refugees are sometimes posted up in shops, kiosks Rosental 21 · 32756 Detmold Leopoldstraße 27 · 32756 Detmold  Haus der Kirche Herberhausen or buildings with vacant flats. Tel. 05231/9 77- 6 12 Tel. 05231 / 9 76 - 60 (Protestant Church house) ■ There are lots of property agencies on the E-mail: [email protected] General social advice. Russian and Kurdish Internet. translation available.  Deutsches Rotes Kreuz Kreisverband Gut Herberhausen 3 · 32758 Detmold Lippe e.V. (Lippe branch of the German Tel. 05231/ 3 90 425 · E-mail: [email protected] Red Cross) Advice for adult migrants (aged 27 or over)  Ev.-ref. Kirchengemeinde Detmold-West Hornsche Straße 29 + 31 · 32756 Detmold (Detmold West Protestant Church commu- Tel. 05231/ 9214-0 nity) General social and family advice E-mail: [email protected] Martin-Luther-Straße 39 · 32756 Detmold Tel. 05231 / 65593 E-mail:[email protected]

 Frauenberatungsstelle Alraune e.V. Beratung für Frauen (Advice for women) Wall 5 · 32756 Detmold Tel. 05231/ 20177 6 E-mail: [email protected] 7 Where can I learn German? Where can I apply for Where can I enrol my child naturalization? for day nursery?

There are various ways of learning German. German courses If you would like to become a German citizen Until they are old enough to go to school, Integration courses offer very intensive at an adult education centre (VHS) you can apply for naturalization. There are children can attend a day nursery. The child teaching. certain requirements to be fulfilled. should be enrolled directly at the day nursery Adult education centres offer German courses itself. Information about child care places is at various levels and will advise you on which Information about naturalization is available available from: Integration courses type of course is right for you. From beginners from: to advanced level, there’s something for  Stadt Detmold – Jugendamt (Detmold It’s often said that German is a hard language everyone.  Stadt Detmold – Einbürgerung Town Council Youth Welfare Department) to learn. So what’s the answer? If you have (Detmold Town Council – Naturalization) Wittekindstraße 7 · 32758 Detmold recently arrived or if you have been in As well as German, the VHS also offer courses Am Wall 5 · 32756 Detmold Tel. 05231/ 977-971 for only a short time or if your German isn’t in a wide range of subjects such as languages, Tel. 05231/ 977-285 E-mail: [email protected] very good yet, you need to attend an integration IT and computing or vocational training. Adults Tel. 05231/ 977-663 course. You can also attend an integration can take their secondary school leaving exa- E-mail: [email protected] course if you have been living in Germany for minations, college of further education entran- Important: some time already and are still having difficul- ce and school-leaving/university entrance 31 December is the closing date for enrolment ties with the language. More information about examinations at a VHS evening class centre. You can take your naturalization test at the for the following nursery school year (starting these courses is available from migrant advice Full details of the adult education programme 1 August). centres or from the Immigration Authority. The can be found on the Internet:  Volkshochschule courses cost € 1 per lesson. Those on a low (Adult education centre) Further information about day care for children income may apply for a reduction or exemption ► www.vhs-detmold.de Krumme Straße 20 · 32756 Detmold and child minders is available on the Internet at: from payment. The children’s programme is available at: Tel. 05231/ 977-235 ► www.kinderbetreuung-owl.de. ► www.junge-vhs-detmold.de Day nurseries run language development  Stadt Detmold – Volkshochschule programmes. (Detmold Town Council Adult Education Centre) Krumme Straße 20 · 32756 Detmold Tel. 05231/ 977-236 E-mail: [email protected]

8 9 Where can I enrol my child Where can I find work? for school?

All children between the ages of 6 and 18 in There are several periods of school holidays To get a job you need a work permit (Immigra- Anyone can use career advisory services and Germany must attend school. each year. Schools are closed during the tion Authority), an income tax card (Detmold employment exchanges, whether or not they holidays. Citizens' Advice Bureau) and a social security have already paid unemployment insurance You should enrol your child at the school itself. card (obtainable from the pension contributions. The advice is free. The school principal will advise you. Contact School holidays insurance institution). the school administration for help in finding the ■ Autumn: 2 weeks  Agentur für Arbeit right school to suit your child’s age and abilities. ■ Christmas: 2 weeks When someone starts a job for the first time, (Government-run employment agency) ■ Easter: 2 weeks their employer will normally register the new Wittekindstraße 2 · 32758 Detmold  Stadt Detmold – Schulverwaltung ■ Summer: 6 weeks employee with the pension insurance instituti- Tel. 01801/555111 (employees) (Detmold Town Council School Admini- on. The employee will then be issued with a Tel. 05231/610-666 (employers) stration) social security number and a social security E-mail: [email protected] Georgstraße 10 · 32756 Detmold card. www.arbeitsagentur.de Tel. 05231/ 977-296 E-mail: [email protected] Work permit and self-employment Job searching – finding a job The Residence Act (“Aufenthaltsgesetz”) Vacancies and applications for work and The school system at a glance determines who needs a work permit, who training can be found in the classified adver- can be self-employed and who cannot. The tisements section of regional and national • Primary school Cl. = Class Detmold Immigration Authority is responsible newspapers (Wednesday and Saturday Cl. 1 – 4 for dealing with applications and issuing editions) and also on the Internet. permits. • General secon- • Intermediate • Comprehensive • Grammar dary school secondary school school school Cl. 5 – 10 Cl. 5 – 10 Cl. 5 – 10 Cl. 11 – 13 Cl. 5 – 12 Agentur für Arbeit (Government-run employment agency) • Vocational • Higher educa- • Grammar • Vocational training The Employment Agency deals with emplo- training tion institution school • Higher education yees as well as employers. This agency: institution ■ Helps people find jobs and training places ■ Advises employers and job-seekers ■ Provides help to improve employment • Higher educa- • University • Higher educa- • Vocational tion institution course tion institution- training • Higher prospects course course education institu- ■ Arranges vocational education and training • University tion course 10 course • University course 11 Where can young people get help Where can I obtain with finding training and work? financial assistance?

Anyone looking for a training place can get A variety of help is available for different prob- Unemployment benefit II is paid to advice from the Career Information Centre lems. Whether you qualify for help depends on people who (“Berufsinformationszentrum” or BIZ). your circumstances. Some of the main sour- ■ are aged between 15 and 64 The advice is free. ces of assistance are listed here. The Advice ■ are able to work Centres can provide further information. ■ can be available to the employment market  Berufsinformationszentrum Detmold (BIZ) for a minimum of 3 hours per day, are in (Detmold Career Information Centre) need of assistance and Wittekindstraße 2 · 32758 Detmold Unemployment benefit I and unemploy- ■ are permanently resident in Germany Tel. 05231/ 610 - 222 ment benefit II (people in need who are able to work). E-mail: [email protected] Unemployment benefit I provides help in case of unemployment. Further information is available from Netzwerk Lippe gGmbH advises young people To be eligible for unemployment benefit a Lippe Pro Arbeit. and young adults on the transition to training person must register as unemployed and or work by providing individual advice, assis- must have paid unemployment insurance  Agentur für Arbeit tance and support. contributions for a certain time. (Government-run employment agency) Wittekindstraße 2 · 32758 Detmold Give us a call if you have any questions, if Applications for unemployment benefit should Tel. 01801/555111 you need more information or if your son or be made to the Employment Agency. E-mail: [email protected] daughter is looking for assistance. The advice www.arbeitsagentur.de is free. Anyone who gets into difficulties and can no longer provide for their basic requirements can  Lippe Pro Arbeit (LPA)  Netzwerk Lippe gGmbH apply to Arbeitsgemeinschaft Lippe Pro Arbeit Wittekindstraße 2 · 32758 Detmold Wittekindstraße 2 · 32758 Detmold (LPA) for financial assistance. Tel. 05231/ 610-659 Tel. 05231/ 6403 - 63/64 E-mail: [email protected] Tel. 05231/ 6403-0 E-mail: [email protected]

12 13 Where can I find out What happens about pensions? if I get ill?

Housing benefit Help for expectant mothers and Pension scheme Medical care family planning People or households on a low income or small The pension scheme is an important provision If you fall ill and need medical attention, you pension and people in receipt of unemployment The following institutions can advise on the for retirement. should visit your “family doctor”. Family benefit I who are not entitled to unemployment financial support available for expectant doctors run a general medical practice. benefit II can apply for help with their rent. mothers on low incomes. They can also To be eligible for a pension, certain conditions provide advice. must be fulfilled. Pensions are also available If additional treatment is necessary your doctor  Stadt Detmold – Wohngeldstelle in cases of reduced earning capacity and for will arrange for a referral. In some cases you (Detmold Town Council Housing  pro familia Lippe widows and orphans. can consult a specialist directly, for example a Benefit Office) Lange Straße 79 · 32756 Detmold dentist, gynaecologist or optician. Grabenstraße 1 · 32756 Detmold Tel. 05231/26841 Pension information is available from: Tel. 05231/977- 605, Tel. 05231/977-0 E-mail: [email protected] Doctors’ practices have fixed consulting hours. E-mail: [email protected] To avoid lengthy waiting times it’s advisable to  Ev. Beratungszentrum des Diakonischen  Stadt Detmold – Rentenstelle make an appointment by telephone. Child benefit, family allowance ­Werkes der Lipp. Landeskirche e.V. (Detmold Town Council Pension Office) and parent support Lortzingstraße 6 · 32756 Detmold Grabenstraße 1 · 32756 Detmold Tel. 0 52 31 / 9 92 80 Tel. 05231/ 977-580 Health insurance Child benefit is paid for children resident E-mail: [email protected] in Germany. Health insurance is compulsory in Germany. Pregnancy counselling Those on low incomes can also apply for a Health insurance provides financial assistance family allowance. Applications for child benefit  Sozialdienst katholischer Frauen in case of illness or pregnancy. The insured and family allowances should be made to the e.V. person’s husband/wife and children also quali- Detmold Family Section of the Employment (Catholic women’s social service) fy for benefits. A choice of health insurance Agency. They can also provide information Detmold branch office schemes is available. about parent support. Palaisstraße 27 · 32756 Detmold Tel. 0 52 31 / 56 53 30 or 56 53 28 Important:  Agentur für Arbeit - Familienkasse Detmold A brochure with details of all the doctors practi- (Employment Agency – Detmold Family Section) sing in Detmold is obtainable from the health Braunenbrucher Weg 18 · 32758 Detmold insurance provider. Tel. 01801/54 63 37 E-mail: Familienkasse-Detmold@ 14 arbeitsagentur.de 15 Where can I find out about Who provides information leisure activities? about integration?

Advice Lots of leisure activities are available in Detmold.  Stadt Detmold – Kulturteam Information about integration and migration to Only a few are mentioned here. (Detmold Town Council Arts Team) Detmold, current projects, programmes and The Lippe District Health Office provides Charles-Lindbergh-Ring 10 events can be obtained from the Integration advice by appointment on general health Lots of different events take place for example 32756 Detmold Coordinator. matters, illnesses, inoculations, etc. The at the Town Hall, the Municipal Library, the Tel. 05231/977-920 advice is free. School of Music and in Detmold's museums. E-mail: [email protected] There are several different organisations for migrants in Detmold that promote integration  Kreis Lippe – Gesundheitsamt Events information can be found in the “Aktu- and multicultural living. (Lippe District Health Office) elle Veranstaltungskalender”, a listings guide Youth clubs Felix-Fechenbach-Straße 5 published by Detmold Town Council, which is To get in touch with and obtain information 32756 Detmold available from: In many parts of Detmold there are youth about organisations for migrants, contact: Tel. 05231/62233 clubs which offer leisure activities and courses E-mail: [email protected]  Stadt Detmold – Tourist Information for children and young people in different age (Detmold Town Council Tourist Information) brackets. Some of these are for girls only or  Stadt Detmold – Koordinator für Integration Rathaus am Markt 5 · 32756 Detmold boys only. (Detmold Town Council Integration Tel. 05231/977-327 Coordinator) [email protected]  Stadt Detmold – Jugendamt Marktplatz 5 · 32756 Detmold or on the Internet at (Detmold Town Council Youth Welfare Tel. 05231/977-340 www.stadtdetmold.de Department) E-mail: [email protected] Wittekindstraße 7 · 32758 Detmold Tel. 05231/977-971 Sports and leisure clubs E-mail: [email protected] Detmold has a lively arts and leisure scene, with lots of clubs and associations. Information about these is available from:

 Stadt Detmold – Sport und Bäder (Detmold Town Council Sports and Swimming Pools) Georgstraße 10 · 32756 Detmold Tel. 05231/977-231 E-mail: [email protected] 16 17 Useful telephone numbers Public holidays

Emergency call numbers Most people do not work on public holidays. 3 October Only a few service businesses like cafés and 3 October is the date of formal reunification Police 110 bakers, restaurants and cinemas will normally of West and East Germany in 1990 and has be open. been a national holiday ever since. Fire brigade 112 Christmas Rescue service / emergency doctor 112 New Year Christmas is celebrated on 24, 25 and 26 De- In Germany, New Year is celebrated on the cember. The morning of 24 December is the night of 31 December (“Silvesternacht”). last chance for Christmas shopping. Town Council – switchboard 05231/977-0 1 January (New Year’s Day) is then a public holiday. Corpus Christi Lippe District – switchboard 05231/62-0 The Catholic festival of Corpus Christi is Easter celebrated in Baden-Württemberg, Bavaria, Easter, comprising Good Friday, Easter Sun- , North Rhine-, - The switchboard will connect you with the day and Easter Monday, is the main Christian Palatinate, Saarland, Saxony and Thuringia person you would like to speak to. festival in Germany. Easter falls on the first on the second Thursday after Whitsun. Sunday after the spring full moon each year. All Saints’ Day Detmold telephone numbers and addresses As in many other countries, 1 May is a public All Saints’ Day is celebrated on 1 November. can be found in the Telephone Directory and holiday to mark Labour Day. This Catholic festival is a public holiday in in the “Yellow Pages” classified directory. Baden-Württemberg, Bavaria, North Rhine- Ascension Westphalia, Rhineland-Palatinate and Ascension Day is the 40th day after Easter. Saarland. Ascension Day always falls on a Thursday, nine days before Whitsun.

Whitsun Whitsun, comprising Whit Sunday and Whit Monday, is 50 days after Easter.

18 19 Stadt Detmold Rathaus am Markt Koordinator für Integration Stefan Fenneker Marktplatz 5 · 32756 Detmold Tel. 05231/977-340 Fax 05231/977-780

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