orca family tours GUEST HANDBOOK

All the details you need to learn about and reserve your sea kayak adventure with your family! Explore the spirit of the unique and wild Pacific west coast. Kayak the realm of orca and humpback whales. Set up your tent on a remote island and listen to the wildlife swimming past your tent at night. Come, relax, enjoy!

Have you booked your space(s) already? Please read through this package of information and the liability waivers to help you to prepare for your tour. We hope you are getting excited for your adventure!

Contact us any time if you have more questions during trip planning or before your reserved adventure starts.

TO RESERVE YOUR SPOT TO BOOK ONLINE OR SEND US AN EMAIL 1.800.307.3982 Toll Free kayakingtours.com/reservations [email protected] 1.250.285.2121 Overseas CONTENTS

TRIP PLANNING

PAGE 3 Tour at a glance PAGE 4-5 Welcome to the west coast - about your tour & paddling destination PAGE 6 Itinerary PAGE 7-8 FAQ PAGE 9 Travel safe and with confidence (COVID-19)

TRIP PREPARATION

PAGE 10-11 Tour meeting location & travel directions PAGE 12 Accommodation PAGE 13-14 Packing list PAGE 15-16 Terms & conditions

WATCH OUR TOUR VIDEOS See what it’s like to kayak BC’s coastal paradise. Click here to watch now!

2 THE TOUR AT A GLANCE

TYPE Family sea kayaking with basecamping under the stars

LENGTH 4 days, 3 nights

START & END Telegraph Cove, Vancouver Island, B.C., Canada | Getting here

GROUP SIZE As many family members as you have (to a maximum of 10) + 2 guides

ACTIVITY LEVEL Adjusted according to your preference and level of ability

HIGHLIGHTS Explore & discover the world of kayaking with expert guides, enjoy incredible wildlife viewing, eat hearty & healthy meals, unwind at our private campsite on Hanson Island, learn about marine biology and the natural environment. A fun-filled adventure for the whole family!

WILDLIFE Orcas, minke & humpback whales, dolphins, porpoises, black bears, eagles, seals and sea lions, rich intertidal and bird life

PRICING Prices are per person in Canadian Dollars. (+ 5% GST)

MIXED GROUPS $1275

PRIVATE 9-10 people: $1255 6 people: $1365 4 people: $1525 GROUPS 7-8 people: $1275 5 people: $1445

INCLUDES Expert guiding service, kayaking and camping equipment (except sleeping bag and raingear; kid-size available for both), all food and drinks (except alcohol), return water taxi transportation to camp, all park and land use permits

TOUR DATES JULY 17-20, 29-Aug 1 AUG 7-10, 16-19 (Please contact us if your desired date isn’t listed)

➮ Book this tour as a private tour! For the ultimate peace of mind! Enjoy your private guides and customized days on the water. Learn more about LEARN MORE the advantages, trip highlights and pricing for your group. 3 WELCOME TO THE WEST COAST AND THE REALM OF THE ORCAS

TRIP OVERVIEW THE AREA This four-day basecamp style trip is perfect for fami- Vancouver Island is the best place on earth to see killer lies with younger children who want to experience the whales in the wild. Most of British Columbia’s 300 or magic of the Johnstone Strait - realm of orca & so orcas return to these waters to feed, sleep, play, humpback whales - in a safe and comfortable envi- and rub their bodies on the pebble beaches of world ronment. While our other sea kayaking trips generally famous Robson Bight Ecological Reserve. And there’s have an age limit of twelve, this trip can accommodate no more exciting way to encounter pods of these fas- the needs of families with children ages five and up. cinating animals than from the seat of your very own Our experienced team of guides will introduce kaya- sea kayak. Also sharing this diverse habitat are dol- king to your family in a fun and welcoming manner, phins, porpoises, sea lions, harbour seals, humpback and everyone will get the chance to explore and learn whales, eagles and black bears, to name just a few. about the natural environment in this wildlife-rich area of the Pacific Northwest.

“I can not recommend this company highly enough. Our “The best trip ever! Say thanks to the awesome guides!” guides were totally sensational. Brilliant with our kids and Gabriel, 10 years amazing for our family. The camping facilities were bril- liant, and the wildlife did not disappoint. Our programme “Very fun, exciting & so adventurous!” felt tailor-made. Add fresh homemade food, a couple of fun Julia, 12 years families and you can easily see why we can recommend this tour wholeheartedly to any family! “Very cool & great food, a fun experience overall!” Megan C (parent) Ruby, 13 years

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CUSTOMIZE YOUR TOUR THE HANSON ISLAND BASECAMP We understand that families will have varying degrees We will camp at our Hanson Island basecamp which is of comfort when it comes to camping and kayaking, built up with tent platforms and rustic driftwood count- therefore we offer a lot of flexibility in this trip. This tour ers in the kitchen for cooking. This site is tucked away can be offered either as a basecamp style trip where in an open forest and has a gravelly beach that faces we set up camp and paddle from that location every west to catch the summer sunsets as they bring a long day, or as an expedition style trip where we pack up and exciting day to a close. A comfortable, established camp every night and set up at a new site. While both site is the perfect place to base ourselves for exploring of these trips would offer a variety of paddling every the surrounding area. day and would be based in the prime location for wild- life sightings in the Johnstone Strait, we want to ac- THE ORCA FAMILY MENU commodate families that may or may not want to pack Our menu provides hearty and nutritious meals for the up camp every night. whole family. The meals include breakfast, lunch and dinner, and plenty of snacks for hungry paddlers. Our *This information package describes the basecamp menu for this trip is slightly different from our regular trip; please give us a call if you are thinking about trips in that it attempts to provide “kid-friendly” options booking this tour, and we can further discuss the op- or alternatives for certain meals. This is another area tions with you. of this trip where we are love to be flexible and work with your needs as a family to accommodate allergies, ABOUT THE PADDLING ROUTE dietary restrictions, and to ensure that your kids will be The Orca Family tour is based in the heart of the action happy with our food. of the Johnstone Strait. This trip departs from pictur- esque Telegraph Cove by water taxi and offers pad- LISTENING TO THE WHALES SING dling options in the west end of the Johnstone Strait We are equipped with a portable underwater hydro- and Blackfish Sound. This area of the coast has a true phone so we can listen to the beautiful songs of the rugged northwest feel with its lush temperate rain for- orcas as they pass by while we are paddling. ests, rolling mountains, and an abundance of seabirds and marine wildlife including the infamous transient MOST IMPORTANTLY – THE FUN! and resident pods of killer whales. Above all else, we want to make sure that everyone in your family has fun on this kayaking trip! Our trained guides will help to keep your family happy with games, activities, and stories around the campfire that every- one can enjoy. We hope you can join us!

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5 SAMPLE ITINERARY

DAY 1 Our day starts in Telegraph Cove, a historic harbour ultimately we will choose the best route based on the village on the northern part of Vancouver Island, BC, weather and the group’s strengths and desires. Each Canada. Start your trip with a visit to the Johnstone night we will stay at the established Hanson Island ba- Strait Killer Whale Interpretive Centre in the morning. It secamp, saving the chores of packing up camp each is the perfect primer for your kayaking adventure, with day. For our lunch breaks, we will enjoy picnics on vari- impressive displays of full-sized whale skeletons and ous beaches. These breaks will also give us the oppor- information about the area you are going to explore tunity to stretch our legs, discover the creatures that in the days to come. Spirit of the West will cover your live in the intertidal zone, and explore the lush coastal admission fee. rainforests with old-growth cedar trees. The evenings can be designed tailored to your family. Each day will From here we will go over the kayaking basics and be full of events but also leaves enough time to relax essential safety procedures before heading off on our and simply take in all the natural wonders of our sur- paddling adventure. A certified water taxi will whisk roundings. The cozy camping under the stars and the us across the Johnstone Strait to be dropped right chance to listen to the blows of the whales passing by at our camp on Hanson Island. Our first day will be is a highlight for every kid (and parent)! spent exploring the shores of the Johnstone Strait on the lookout for the Northern Resident killer whales and DAYS 4 other marine life. We will enjoy our first delicious dinner On day 4, after our last breakfast, we will slowly pack together and have a bonfire on the beach - the perfect up our gear for the water taxi ride back to Telegraph opportunity to share our highlights of the day. Cove. A last opportunity to watch out for more wildlife.

DAY 2 & 3 This 4-day adventure is the perfect introduction to sea On days 2 and 3 we will paddle the waters of the John- kayaking in a remote and coastal BC environment. To stone Strait and possibly travel up to the nearby Black- learn new wilderness skills, and the take a break from fish Sound. There is a lot of flexibility on these days and the hustle and bustle of your family’s everyday life.

“I highly recommend your paddling company. “I’m an English teacher and for the first time in a very My experience was superb, food and guides were long time I couldn’t think of any words to describe what exemplary. I always appreciate a personal, yet profes- I was seeing. It was that spectacular. sional approach and you have this mastered. Thanks so Thank you for putting together such an excellent team. much for a wonderful time - it was good for the soul.” I had an extraordinary experience.” Morna Brown Joni Grundy

6 FAQ

Below is a list of commonly asked questions. Feel free to Will I comfortably fit in the kayaks? visit our website, select your tour and find an even more If you are over 6ft (182cms) tall, on the more petite side of detailed FAQ section. Of course, feel free to contact us things, have larger hips or weigh over 250lbs (115 kg), we have with any questions at all, before or during your trip. We are certain kayaks that may work best for you. Please contact us to happy to help you find the perfect tour for you and your ensure we have the appropriate kayak available for you. comfort is very important to us. What is included in the tour costs? Where can I find Spirit of the West’s updates related to We supply everything that you will need for kayaking and camp- coronavirus (COVID-19)? ing except for a few personal items, such as your clothing, Click here to visit our COVID - 19 Resource Centre. toiletries, sleeping bag and rain gear (sleeping bags and rain Learn about safety measures, mitigation plan, and procedures. gear can be rented if needed). See answers to our frequently asked questions about COVID. We provide all meals and snacks during the kayaking trip. Learn how to travel and adventure safely in British Columbia. Non-alcoholic beverages including a wide variety of teas, cof- We also published a Travel Insurance 101 and a guide for Travel fee, juices, hot chocolate are provided. Alcohol is not provided Insurance in a World with Covid-19 which will help you answer and you are welcome to bring your favourite wine, beer or pop basic travel insurance questions, such as ‘What is travel insur- to enjoy responsibly. ance?’ and ‘Why do I need it?’ How much kayaking experience is required? What is the minimum age required to join our tours? Our adventures are designed to cater to all levels of experience We cater to all ages of adventurers. Kids age 5 to 12 are en- and abilities from first-timer to expert paddler. We have several couraged to join the Family Orca Tours which have been de- different styles and lengths of tours so that everyone can find signed with the needs of younger kayakers in mind. For all of the perfect trip. our other regularly scheduled tours we prefer a minimum age If you are looking for more rustic camping and more adventur- of 12. If your child is almost 12, or your family has a good deal ous paddling check out our expedition style tours: the John- of experience kayaking and camping, we do occasionally make stone Strait Expedition, Orca Lite, Nuchatlitz, Desolation Sound exceptions. We like to assess each case individually. We can or Great Bear Rainforest Tours. also organize private, custom style adventures. Do I need to be in great shape for this trip? What is the average age of our guests? The majority of our adventures are not considered to be overly We have guests from age 5 and up on our family tours and strenuous or physically demanding and therefore do not require ages 12 to 85 joining our regularly scheduled tours. The aver- a high level of fitness. Each tour is slightly different in its de- age age ranges between age 30 to 65. Each tour and tour date mands so if you are concerned, please do contact us. As a is different, but we usually get a good mix of ages. For those general rule, you need to be capable of a few hours of mod- concerned with being in ‘their older years’ or anyone unsure of erate exercise each day and be comfortable with the uneven which tour fits them best, we welcome you to contact us and ground of a wilderness environment. Please keep in mind that we will be happy to help you find the perfect trip. good general health will go a long way towards the enjoyment of your tour. Most important though is an adventurous spirit. Can you accommodate food allergies/special diets? Our food preparation crew are masters at accommodating di- How much paddling do we do each day? etary restrictions. We are able to offer gluten-free, vegetarian, Paddling time will vary depending on the trip, our destination, pescatarian, dairy light and vegan menus with prior notice. Oth- weather conditions and the group’s abilities and desires. Gen- er dietary requests may involve additional charges and need to erally, we travel between 4-6 hours a day on our expedition be discussed in advance with our food crew. We are NOT a tours, not including breaks and lunch. We set a pace which is nut-free facility. manageable and enjoyable for all. 7 How stable are the kayaks? How close do we paddle to whales & other wildlife? The kayaks we use are stable and designed for comfort. Your We do our very best to provide awesome sightings of whales guides will give you thorough instruction on how to safely use but all the while ensuring that we do not disrupt the natural and enjoy the kayaks and what to do in case of a capsize. For behaviour of the wildlife we encounter. We abide by the Ca- those concerned about capsizing, the double kayaks are slight- nadian whale watching regulations which means we do not ly more stable than the singles and we have a variety of both approach killer whales (orcas) any closer than 200 meters singles and doubles on every trip. The likelihood of a capsizing (656 ft) and all other cetaceans no closer than 100 meters is minimal and if it does happen your well-trained guides will be (328 ft). there before you know it to help. To learn more about how we do our best to minimize our im- pacts on whales check out nimmsa.org the North Island Marine What happens if my kayak flips over? Mammal Stewardship Association. Your trip sustainability fees In the rare event of a capsize, all of our guides are trained in helps to fund whale research and conservation efforts through rescue procedures in order to quickly and efficiently get you the NIMMSA fund to which Spirit of the West contributes. back in your boat. At this point, we will take you to the nearest shoreline to change into some warm clothing and carry on with What is the camp setup like? our journey when you are ready. While we are out on the water, Our Hanson Island basecamp is built up with tent platforms, and it is of the utmost importance that the group stays together for rustic driftwood counters in the kitchen for cooking. This site is safety. tucked away in an open forest, and has a gravelly beach that If the weather turns bad? Will I be comfy and warm? faces west to catch the summer sunsets as they bring a long Our weather in the Pacific Northwest is generally pleasant from and exciting day to a close. A comfortable, established site is May through until the end of September. The temperature will the perfect place to base ourselves for exploring the local area. vary slightly depending on which area you visit. Fog is very com- mon on summer mornings, however this nearly always clears Where do we wash and are there toilets? at midday to make way for clear skies and sun. A good rule of There is very little fresh water to be found. Therefore, seawater thumb is to be prepared for any type of weather and you will is your best bet for washing up. Please use biodegradable, stay comfortable. Layering is the key, and it allows you to put on environmentally friendly soap brands. Toilet facilities are not or take off layers while on the water if you need to. common in most wilderness settings, although some areas may have pit toilets. We also carry a portable toilet system. Your What sort of wildlife might we see? guide will generally designate an area that works for ensuring The diversity and abundance of wildlife in the Pacific Northwest your privacy. We are very accustomed to making sure all of our is truly spectacular. From the rich marine life of colourful plants guests feel comfortable and informed – please feel free to ask and invertebrates, seabirds, shorebirds, waterfowl, mink, otter, us any questions you might have, before or during your tour. seals, sea lions, dolphins, and whales, to the land animals of Our basecamps at the Johnstone Strait Ultimate and Whales deer, raccoons, cougars, wolves, and bears, we are bound to & Wilderness Glamping tour offer hot-water showers, hot tubs, see something. and multiple washing-stations. For those with an eye for eagles, take note that they are most Can I bring my drone? prominent in the earlier months before the salmon migration in Drones, if used responsibly, respectfully, and appropriately the late summer/early fall. when around wildlife and other people, are welcome. Please For those keen to see humpback whales- you are in luck! The note all rules as set out by the Government of Canada have population of humpbacks in our area is doing well and we be adhered to. NIMMSA specifies in their code of conduct that are fortunate to often see these whales any time of the year. drones should not approach closer than 200m to orcas and If orcas are your main priority then we recommend traveling 100m to other marine mammals. between mid-July and mid-September. While it is possible to see orcas outside of these times, we see them with the greatest What is the industry standard for tipping my guides? abundance and frequency during this peak period. If you would like to express your appreciation through a gratuity, Please just remember that wildlife is just that wild and we such recognition would be enthusiastically received. The indus- cannot control sightings. That said, the whales are the try standard for tipping is approx. 10% per person of the trip icing on the cake in this stunning, rich and diverse area. cost. All tips received will be collected and disbursed amongst your guides & basecrew by the trip leader. 8 TRAVEL SAFE AND WITH CONFIDENCE

We take care of the details so you can focus on your family, friends, the scenery, and wildlife!

Spirit of the West Adventures took the lead in developing the best practices for the sea kayaking sector in British Colum- bia. This robust plan and procedures combined with extensive training for staff and physical infrastructure all help us to manage for COVID safety. We have a proven safety record – having offered tours in summer 2020 without incident.

GO TO COVID-19 PROTOCOLS SAFETY PLAN FOR SEA KAYAKING

NEW VIDEO: SAFE PADDLING & CAMPING Click here to watch now!

Check out our video to see for yourself our COVID safety precautions in action and what a paddling adventure feels like.

TRAVEL INSURANCE DURING COVID-19

BE PREPARED - PROTECT YOUR TRIP WITH THE RIGHT POLICY

COVID -19 has changed the travel insurance landscape significantly, but there ARE insurance providers who are now covering medical issues, cancellations, and interruptions to travel that are COVID-19 related.

View our guide for Cancel for Any Reason Policies and learn about our $50 per person-credit for purchasing the right insurance.

GO TO INSURANCE GUIDE

9 MEETING LOCATION TRAVEL DIRECTIONS

VIRTUAL PRE-TOUR MEETING TO TELEGRAPH COVE When & where? Via your computer before you leave home Our team will be in contact with you to set up a Zoom (virtual video) pre-tour meeting. This meeting gives us a FROM VANCOUVER (CA) chance to answer any questions you may have, go over the logistics of the tour, and to discuss what to expect. By car/ferry: 6.5 hours We plan this for 7 pm, 3 days before your trip starts, but By air: 2 hours alternate times may be arranged to suit your schedule.

BY CAR/FERRY TOUR START (DAY 1) Drive to the BC Ferries terminal to cross over to Nanai- When & where? mo on Vancouver Island (Horseshoe Bay–Departure Telegraph Cove Marina, BC Bay route). If you are travelling from south of Vancou- At 1:00 pm ver, take the Tsawwassen–Duke Point/Nanaimo route which is closest to the Vancouver airport and US bor- On day 1 of your trip you will meet your guides in Tele- der. The ferry crossing takes approximately 2 hrs. graph Cove at 1 pm on Vancouver Island. (An approx. 5.5-hour drive by car north of Victoria or 4 hours north of From Nanaimo, take Highway 19 North. It will be Nanaimo.) There is a parking and unloading area conve- marked for Parksville, Campbell River & Port Hardy. niently located near the general store and dock entrance. Follow Highway 19 all the way north to the exit to Tele- Please arrive 20 minutes early to allow time to unload, graph Cove (approximately a 4-hour drive). Follow this carry your luggage down to the launching spot, and ar- road for 16km. Stay on asphalt. If you find yourself on range parking (if necessary). gravel or dirt, you have taken a wrong turn.

More detailed information about your tour departure will be discussed at your virtual pre-trip meeting. BY AIR

Fly from Vancouver to Port Hardy (YZT), a scenic one RETURN TIME (DAY 4) hour flight withPacific Coastal Airlines. From Port Har- When & where? dy, you can rent a car or take a 45-minute taxi ride Telegraph Cove by approx. 12:00 pm (approx. CA$100) to Telegraph Cove. Return time can depend on weather and travel condi- Alternatively, you can also fly into Victoria (YYJ), Nanai- tions. We try our best to get you back on time for your mo (YCD), Comox (YQQ), or Campbell River (YBL) and onward travels or to explore more of what Vancouver Is- drive from there. Car rentals are available in all of these land has to offer. airports. 10 TAXI Once you get to Nanaimo or Victoria, take Highway 19 For destinations in and around Port Hardy, including North. It will be marked for Parksville, Campbell River Telegraph Cove, Port McNeill, and the surrounding & Port Hardy. Follow Highway 19 all the way north to area, we recommend contacting the taxi in advance to the exit to Telegraph Cove. Follow this road for 16km. reserve your transfer. Wavin Flags Taxi Stay on asphalt. If you find yourself on gravel or dirt, you have taken a wrong turn.

FROM VICTORIA (CA) BY AIR

By car/ferry | 6 hours You can fly from Seattle to Vancouver with many major By air | 3 hours airlines and from there take a flight with Pacific Coastal Airlines to Port Hardy, which is the closest airport to BY CAR/FERRY Telegraph Cove. From Port Hardy, you can rent a car or take a 45-minute taxi ride (apx. $100). Follow Highway 19 all the way north to the exit to Tele- graph Cove. Follow this road for 16km. Stay on as- If you are looking for the ultimate convenience, charter phalt. If you find yourself on gravel or dirt, you have your own floatplane and arrive in style directly to our taken a wrong turn. remote camps (please contact us in advance) or the surrounding communities. San Juan Airlines offers floatplane flights from Seattle BY AIR and surrounding areas and flies to a variety of destina- tions on Vancouver Island. Pacific Coastal Airlines offers flights from Victoria (YYJ) to Port Hardy (YZT) with a stopover in Vancouver. From Kenmore Air offers floatplane flights from Seattle to Port Hardy, which is the closest airport to Telegraph several locations on Vancouver Island. Cove, you can rent a car or take a 45-minute taxi ride Northwest Seaplanes offers floatplane flights from (apx. $100). Renton, Washington near Seattle to several locations on Vancouver Island. TAXI For destinations in and around Port Hardy, including Telegraph Cove, Port McNeill, and the surrounding BY BUS area, we recommend contacting the taxi in advance to reserve your transfer. Wavin Flags Taxi Buses will help you connect to either flights or rental cars, but there are currently no options to get all the way to Telegraph Cove by bus. FROM SEATTLE (USA) Bolt Bus offers quick and efficient service between downtown Seattle and downtown Vancouver (main By car/ferry | 9 hours bus terminal only). Free Wi-Fi onboard. By air | 3+ hours Quick Shuttle Service offers transportation between various locations in Seattle and Bellingham and var- BY CAR/FERRY ious points in Vancouver, including airports and city centres. If you are driving from Seattle, allow for the full day to get to our area. If you are travelling from south of Van- Bellingham Airporter Service offers service between couver, take the Tsawwassen–Nanaimo route (clos- Seattle Airport and Anacortes Ferry (to Victoria). est to Vancouver airport). If you are coming through Vancouver, take the Horseshoe Bay–Nanaimo route. The ferry crossing takes approximately 2 hrs. See BC Ferries for rates, schedules and reservations (recom- mended). Travellers from the USA can also take ferries from Ana- cortes, Port Angeles, and the Seattle area to Victoria on the south end of Vancouver Island.

11 ACCOMMODATIONS

ACCOMMODATIONS WHILE ON TOUR PORT MCNEILL Spirit of the West Adventures will do our best to make Located a 25-minute drive north of Telegraph Cove for sure you are comfortable and feel at home on your more options before and after your tour. tour. We use high-quality expedition style tents and thermarests and you can rent a sleeping bag with liner BLACK BEAR RESORT from us. The Black Bear Resort offers newly built, comfortable guest rooms with ocean views and is conveniently situ- ACCOMMODATIONS BEFORE & AFTER TOUR ated close to the main shopping centre of Port McNeill, restaurants, and many of the town services. We encourage our guests to stay in Telegraph Cove or Local: 1 866 956 4900, & Overseas: 250 956 4900, in Port McNeill before and after your trip. Please see [email protected], port-mcneill-accommodation.com our list of recommended accommodation in both plac- es and we are happy to discuss other options with HAIDA WAY INN you anytime. The Haida Way is located near downtown Port McNeill and is within walking distance of shopping, the harbour TELEGRAPH COVE and the ferry terminal. They have their own full-service TELEGRAPH COVE RESORT restaurant and pub. Local/overseas 1 250 956 3373 Located in the heart of historic Telegraph Cove, Tele- graph Cove Resort offers a variety of accommodation SPORTSMAN’S INN choices. Options include cabins & historic homes, The Sportsman’s Inn offers harbour view rooms and an dockside suites, and hotel rooms at the new Telegraph accompanying restaurant. Cove Lodge. Camping and RV parking also available. Local & Overseas: 250 956 3354, [email protected] Local & Overseas: 1 250 928 313, info@telegraphcov- eresort.com, telegraphcoveresort.com

“The Best of BC: Wild nature, wonderful people. It “Exceeded expectations, guides were 200%! All facilities doesn’t get better than this!” Alastair were top notch and equipment too! Food and dietary accommodation was superb. Our group had gluten, dairy “Without a doubt the best trip I have ever taken! and fruit allergies, all were well fed (an understate- I’m still in Awe and Wonder.” Henry ment).” Andrea and Rod 12 PACKING LIST

On the Family Orca tour we will be taking a water taxi to If you have your own gear and would prefer to use it on your travel to our campsite. If base camping, space is not limited tour, please contact the office so that we can make sure it to what you can pack in the kayaks, so it won’t be a prob- is suitable and meets safety requirements. The following lem to bring enough to stay warm and dry. The following is a list of suggested items to bring along. If you have any is a list of suggested items that should keep you a happy questions, please don’t hesitate to contact us. camper. The key is to pack into small compact bags which we will provide. We will also provide some tips and tricks for o Your own face mask(s) and hand sanitizer – for packing when you arrive. travelling. We provide you with waterproof storage bags also known o Sleeping bag – A 3-season synthetic bag is rec- as ‘dry bags’. ommended. Down bags will work but please take extra care to waterproof. If you are uncertain about If you prefer to bring your own dry bags, please note the whether or not you have the appropriate bag just largest bag should not be larger than a sleeping bag or 20 give us a call or check with your local outdoor store. litres; several small bags are best. We will provide one 5 If you do not have a sleeping bag or would prefer not litre, two 10 litre and one 20 litre dry bags for you to pack to travel with one, these may be rented for $25 plus into. The 5 litre bag is good for storing small items such as tax. Please reserve in advance. To waterproof your cameras, sunscreen, glasses, etc. The larger ones will be sleeping bag, line a compression sack with a heavy used for storing the rest of your clothing. Please see our duty garbage bag. Press the air out of the bag with suggestions for waterproofing your sleeping bag. your knee and then keep compact with the com- Shoes can generally be packed loose in the kayak. All par- pression sac which can be purchased at any out- ticipants will also pack some of the group gear and food in door shop. This also helps keep your bag small for their kayak. Don’t worry, it always looks like an impossible travel. mountain of stuff to fit in the kayaks, but with some perse- o Wetshoes – A pair that can get wet such as stur- verance and coaching from your guides we always manage dy full strapped sandals (such as Keens, Tevas or to fit everything. Chacos), neoprene booties, crocs, or rubber boots. Closed-toe shoes are recommended due to the TEMPERATURES prevalence of oysters. Please avoid flip-flops/thongs. Please note that our summer temperatures from July until We have a wide range of rubber boot sizes available September are generally quite comfortable with tempera- to borrow free of charge if you don’t have your own tures from 18-30 degrees Celsius / 70-85 degrees Fahr- wet shoes or have limited space in your luggage. enheit. It’s not uncommon to find mid day summers hot o Camp footwear enough to want to cool off in the ocean! June and later – An additional pair of footwear September will have cooler temperatures, and at ANY TIME that you plan to keep dry for around camp. Run- OF YEAR we can have rain & wind, with temperatures oc- ners, trainers or light hikers are great. casionally as low as 13 C / 55 F. So, we say it is best to o Sunglasses & sunscreen (stored in a Ziploc bag) come prepared for any type of weather. – A must for protection from sun and glare off of the water. Safety cords on your glasses are highly PLEASE NOTE WHAT WE PROVIDE recommended. - All kayaks and safety gear o Personal items – Toothbrush, toothpaste, bio- - Tent & sleeping pads degradable soap/shampoo, washcloth, feminine - Waterproof dry bags, travel mug hygiene products, hairbrush, etc. - Small camp pillow with case 13 o Medication – If you are bringing medication please CLOTHING ensure that... 1) The name and expiry date of drug Clothing should be suitable for the time of year, bearing is on the container; 2) You have the detailed instruc- in mind that it could become cold and wet at any time of tions of your dosage and frequency; 3) It is packed year. Layering is the best way to regulate body tempera- in a water and sunproof container; 4) You bring a ture and maintain warmth. We suggest avoiding cotton full extra dosage of your medication in a separate as it has no insulation value when wet. An inner material container to leave with your guide, in case you mis- that wicks moisture from the body and gives a comfort- place or lose yours, or are weathered in. If you are able dry feeling even while wet is the best first layer (Poly- flying, please pack all necessary medication in your propylene, Lycra, Nylon, Polyester). A synthetic material carry-on luggage. such as fleece or pile makes the best second layer to o Mosquito repellent – Insects are not a significant provide warmth. Wool is also suitable. concern in our coastal ecosystem but for those with o Rain jacket & rain pants – For the unexpected nas- sensitivities repellent may come in handy. ty weather. To test your waterproofness – jump in o Bathing suit the shower and see if you stay dry! (we’re serious!) (If you would like to rent/hire raingear from us, please o Ziploc bags & several large garbage bags – We reserve in advance of the tour. Tops and bottoms will provide you with dry bags, but these come in can be rented for $25 plus tax for the set). handy for transporting laundry or wet clothing. o Light windproof jacket (optional) o Small flashlight or headlamp – With spare bat- teries. Headlamps are preferable as they allow for o Hats – sun hat (baseball or full-brimmed hat and hands free operation warm wool/fleece hat for evenings or cooler days o Water bottle – Bike bottles or Nalgene-style bottles o Long-sleeved non-cotton shirt - (synthetic/wool) – 2 o Camera – In a waterproof bag or case, or you may o Long pants – 2 pairs of a quick drying, synthetic use our dry bags. fabric pants (one for paddling, one for camp) Athletic style pants (running or yoga) are generally appropri- o Gloves (optional) – Biking gloves work well to pro- ate. Jeans are NOT recommended for paddling. tect your hands from blisters. If you are really con- cerned about having cold hands, and are paddling o Lightweight long underwear – 2 pairs, helps to in the spring or fall seasons, you may want to invest keep you warm at night or as a base layer during in neoprene gloves or pogies. the day. One set for kayaking and one set which is reserved for sleeping and always stays dry. o Beverages – We supply a wide range of teas and coffee as well as juices. You are welcome to bring o Sweater – A warm wool or fleece sweater along soda pops or alcoholic beverages. Please o T-shirts – 2 note however that we do expect our guests to con- sume alcoholic beverages responsibly and strictly o Shorts – 1 quick dry nylon enforce a no alcohol on the water policy. o Warm socks – 3 to 5 pairs (1 warmer pair for o Fishing gear (optional) – Make sure you have a valid around camp) B.C. fishing license. These can be purchased on-line o Undergarments at https://www.pac.dfo-mpo.gc.ca/index-eng.html o Book or journal ADD-ONS FOR COOLER WETTER FORECASTS: o Binoculars (optional) o A second warm wool or fleece sweater o o Gratuity for your guides – at your own discretion. An extra t-shirt o An extra pair of warm pants o 1-2 additional pairs of socks

SANITATION IN THE WILDERNESS The kayak cuts no grooves and leaves no scars, as it toilet system set up in a private location in conjunction travels freely through the waters. However, on land we with pit toilets when available. We use salt water for wash- must respect our surroundings and be aware of our im- ing as fresh water is limited and reserved for drinking. pact on these environmentally sensitive areas. Your guides will carry a toiletry bag complete with toilet All of our camping sites are in wilderness settings and paper, Ziploc and paper bags as well as hand sanitizer. therefore are basic and rustic. A true wilderness expe- Ask your questions any time! rience. On our expedition style tours we use a portable We are used to making sure everyone feels comfortable. 14 OUR TERMS AND CONDITIONS

This policy applies to reservations made from Oct 15, 2020 onwards. If you reserved your tour before this, the terms and conditions that were included on your tour confirmation apply.

A NOTE ABOUT COVID-19 PRICING We recognize that travel has changed as a result of COVID-19 and we want to assure All tours which take place in Canada are priced and charged in Canadian dollars; you we are here to help you have a safe and wonderful experience. We will work with tours to Chile, the Bahamas and Greenland are priced and charged in US dollars. you to help you find appropriate travel insurance protection for your adventure to give Any foreign currency pricing is only approximate. It is your credit card company or you the peace of mind to travel while protecting your hard-earned vacation dollars. bank who determines your exchange rate on the day your transaction takes place. If We are a small family-run company and really appreciate your understanding that we for some reason you have to cancel and funds are refunded to your card Spirit of the incur many expenses in preparing for these tours and our terms and conditions and West Adventures is not responsible for any differences in exchange rates. Pricing is cancellation policy reflect this. We are happy to provide any paperwork needed for subject to change. your insurance claim if you are unable to join us and you seek to reclaim any retained For all Canadian tours there is an additional 5% Goods and Services Tax (GST). Tours travel or tour costs. that take place outside of Canada are not taxed. Non-tour add-ons (equipment rent- As our thank you to you for purchasing travel insurance, which helps to protect us als, merchandise) must be charged both 5% GST and 7% PST. All tours are also both, we will offer you a $50/per person credit towards your tour cost if you pro- subject to a non-taxed voluntary $20 per person sustainability fee which is donated vide evidence of a valid Cancel for Any Reason (CFAR) Insurance policy that will to research and conservation organizations that work in the areas where we operate. cover your tour costs if you had to cancel as a result of travel restrictions, advisories, quarantine, self-isolation and other COVID-19 related reasons. The credit will be ap- CANCELLATION POLICY plied to the final payment. For a list of policies/coverage that qualify for this credit, Please understand that our trip dates and capacities are limited, and when we accept please click here or call our office for more details.Please note, this insurance needs your reservation we may be turning others away from booking that trip. If you find it to be purchased immediately after reserving your tour to be valid; again, we are necessary to cancel your tour, please let us know as soon as possible. No refunds are happy to help you sort out the details. given once tours have departed. Spirit of the West Adventures Ltd. is not responsible If Spirit of the West Adventures chooses to cancel a tour (NOT for reasons outside of for any additional costs that may arise in the event of a trip alteration or delay caused our control; see force majeure below) then the full amount paid for the tour is refund- by circumstances beyond our control. To avoid confusion, we require written notice able. Please note, expenses outside of the kayaking tour i.e. travel, hotel etc. would of cancellation, by email or mail. The following fees will apply to cancellations and are remain your responsibility and are another reason we strongly encourage purchasing calculated as of the date we receive your written cancellation notice, which can be travel insurance. sent by email or standard mail. In order to participate in our tours you will need to complete and answer sat- isfactorily: Tours that take place in Canada: If you must cancel your tour, your refund is as · COVID – 19 Pre-Screening Questionnaire follows: · COVID – 19 Statement of Understanding - 60 days or more prior to the trip departure date – Full amount is refunded less a $150 · Liability Waiver administration fee (per person). · Medical Information Form - 59-30 days prior to the trip departure date – 50% of total tour price is refunded. Please note that if you exhibit any symptoms of COVID-19 or have been ordered to - Less than 30 days prior to the trip departure date – No refund will be given. self-isolate, you will be immediately isolated from the group and likely removed from Tours that take place outside of Canada: If you must cancel your tour, your the tour. There will be no refunds after tour departure and you will be responsible for refund is as follows: the costs associated with being removed from the tour and any additional expenses - 90 days or more prior to the trip departure date – Deposit is refunded less a $250 incurred as a result. Please contact your travel insurance provider in order to submit a administration fee per person and the guest is responsible for any costs incurred for claim for expenses incurred. cancelling any additional tours or travel arrangements. Please visit our website for more details on the Pre-Screening Questionnaire, State- - 90-60 days prior to the trip departure date – 50% of total tour price is refunded. ment of Understanding and our COVID-19 specific procedures and safety measures. - Less than 60 days prior to the trip departure date – No refund will be given.

Spirit of the West Adventures Ltd. is not responsible for ensuring the appropriate level HOW TO RESERVE YOUR TRIP or amount of coverage is purchased. Please contact your travel insurance provider to Reserving your adventure with Spirit of the West Adventures is simple. Just call 1-800- ensure you have appropriate coverage for your entire trip. If you use a credit card for 307-3982 to speak with one of our friendly and helpful office crew, e-mail your request payment for your tour expenses, you may have trip interruption insurance as part of to [email protected] or reserve your trip on the web through our online reser- your card benefits. This coverage, however, is often a limited dollar amount, may not vation request system. If reserving a private bubble tour, please contact us to have cover COVID-19 related issues and does not usually include cancellation or medical special group rates applied to your reservation. coverage. Please check with your specific card provider to ensure you are adequately If you’re not sure if a particular trip is right for you or you’re looking for more informa- insured. Personal equipment, baggage and valuables (cameras, electronics, jewellery, tion, let us know and we would be happy to answer your questions or put you in touch etc.) are carried entirely at the owner’s risk. Spirit of the West Adventures Ltd. is not with a past guest who has experienced the trip before. responsible for lost, damaged or delayed property. To reserve space on our tours we ask for a deposit as well as a completed reservation Learn more about Travel Insurance here. Spirit of the West Adventures Ltd. reserves form. We require a deposit of 25% on all tours. the right to cancel any trip prior to departure for any reason whatsoever, including but Payment can be made by cheque, money order, Visa, MasterCard, or Interac e-Trans- not limited to insufficient bookings. If we have to cancel a tour due to insufficient book- fer; any processing charges or fees are your responsibility. ings, you may choose between an alternate trip or a full refund. We will inform partici- pants of cancellations due to insufficient bookings at the earliest possible point and no PAYMENT SCHEDULE later than 30 days prior to the tour departure. If the alternate trip chosen is of a lower A deposit to reserve your space on a tour is due at time of booking. For tours that take value than the originally booked, then you are entitled to a refund of the difference. If place in Canada, the balance of your trip cost is due 60 days prior to departure. For the alternate tour chosen is of a higher value, then you will pay the difference in price. tours that take place outside of Canada, the balance of your trip cost is due 90 days If a tour has to be cancelled due to circumstances beyond our control and/or a cir- prior to departure. If you book and pay after the final balance due date, all monies paid cumstance amounting to “force majeure” such as war, threat of war, political instabili- are non-refundable. For your convenience, with your authorization, we automatically ty, riots, civil disturbances, actual or threatened terrorist activity and its consequences, charge your credit card when the balance is due unless otherwise arranged. natural or nuclear disasters, fires, epidemics, health risks and pandemics, acts of God, industrial disputes, unforeseeable technical problems with transport for reasons 15 beyond our control or that of our suppliers, closed or congested airports or ports, the authority of the leader at all times. You need to be aware that group travel may hurricanes and other actual or potential adverse weather condition, and any other involve compromise to accommodate the diverse desires and abilities of group mem- similar events, there will be no refund from Spirit of the West Adventures Ltd. Please bers. We just ask that you welcome your adventure with an open mind and be able to contact your travel insurance provider for details on how to start a claim. Spirit of the laugh and have fun when encountering the unexpected. Spirit of the West is dedicated West Adventures Ltd. is not responsible for expenses incurred by trip participants in to providing safe, environmentally sensitive, well-organized, fun-filled adventures. preparing for a cancelled trip (for example non-refundable advance purchase plane tickets, visa fees, inoculations, equipment etc. or for any additional arrangements for PASSPORTS AND VISAS other travel plans associated with your travel). You must carry a valid passport and/or necessary documentation and have obtained the appropriate visas when travelling with Spirit of the West Adventures Ltd. Please Spirit of the West will make every reasonable effort to contact you as soon as it ensure your passport is valid for 6 months beyond the duration of your trip. It is your appears that a trip may be cancelled. responsibility to ensure that you are in possession of the correct visas for your travels. Spirit of the West Adventures Ltd. does not accept responsibility if you are refused TRIP PREPARATION entry to a country because you lack the correct documentation, or the authorities Once your tour is booked and your deposit is received by us, we’ll send you a detailed deem you unsuitable for entry. document that includes everything that you will need to prepare for your tour including an itinerary, packing list, transportation options, directions, meeting times and fre- ACCOMMODATIONS ON TOUR quently asked questions. For tours outside of Canada, we also include information Tours within Canada: Keep in mind that our sea kayaking tours are a true wilderness about topics such as passports, visas, immunizations and currency exchange. All you experience that can involve camping in established and non-established sites. Our ex- need to bring is your passport, a sense of adventure, your clothing and personal items. pedition style tours involve camping at sites with minimal facilities and rustic surround- Let us know if you’re planning a birthday or anniversary trip. We’ll pack a surprise! ings. Basecamp style tours afford more facilities and comforts. This is all part of what we call an adventure! Tenting and lodging is generally based on double occupancy, DIETARY RESTRICTIONS AND ACCOMMODATIONS however if you are traveling solo we do our best to provide you with your own tent, We need to know as soon as possible about any dietary requirements we should con- please confirm this is possible when making your reservation. sider when planning your trip menu. If you have food allergies or restrictions, we will do our best to accommodate your needs. However, people with severe food allergies Tours outside of Canada: Hotel portions of tours are based on double occupancy. If may need to supply some or all of their own food as we can’t entirely mitigate the you prefer a single room there is an additional $100/night single supplement charge. risk of cross-contamination. Additionally, some specific needs can only be met if we Availability of single rooms may be limited. Single accommodation on the mothership charge you a supplemental menu fee to cover our increased costs. in Chile is not possible. All tenting is also based on double occupancy, however if you are travelling solo we do our best to provide you with your own tent. Please note we are not a peanut- or nut-free facility. On Chile and Bahamas tours the availability of ingredients or restaurant kitchens outside of our control may limit the GRATUITIES type of dietary accommodation we are able to offer. Gratuities are not included in your tour costs. Gratuities are always appreciated. If Note: Pending a detailed discussion about a guest’s specific dietary requirements, you feel the guides and crew have done an exceptional job, tipping is a great way to Spirit of the West Adventures may determine that a person with severe allergies and/ show your appreciation. We also appreciate other expressions of thanks including or dietary restrictions is not suitable for our adventures due to the constraints of pre- cards, letters etc. paring food for groups of people in a wilderness setting.

STORAGE OF PERSONAL AND FINANCIAL INFORMATION MEDICAL & RISK ACKNOWLEDGEMENT/ Due to the nature of our services, it is necessary to collect and store a certain amount LIABILITY RELEASE FORMS of personal and financial information. By providing us with address, personal and fi- Each participant is required to fully fill out the Medical Information Form, Liability Re- nancial information, you consent to the storage of this information for a period of time lease Form, a COVID-19 Pre-screening Questionnaire and Statement of Understand- deemed appropriate by Spirit of the West Adventures Ltd. Personal information in- ing in order to join the tour. Spirit of the West Adventures Ltd. must receive the com- cludes, but is not limited to, your first name, last name, phone number, email address pleted Medical Information Form, Liability Release and Statement of Understanding and billing address and date of birth. Financial information includes, but is not limited at least 30 days prior to tour departure. Please read and understand the COVID-19 to, your card account number, card expiration date and cardholder name. Spirit of Pre-screening Questionnaire as you will be asked to complete the questionnaire the the West Adventures Ltd. is PCI compliant and is committed to ensuring the safety day before or day of your tour departure. of your information.

GUEST RESPONSIBILITY PRIVACY POLICY All guests will be required to complete a Pre-Screening Questionnaire and Statement Spirit of the West Adventures occasionally sends out an e-newsletter and occasion- of Understanding regarding COVID-19. Your honesty in self-reporting on these forms ally area- or activity-specific news that we think you’ll want to hear about. We will as well as compliance with our COVID-19 policies and procedures is required and will assume you agree to email correspondence when you make an e-booking or pro- help to keep us all safe. We highly recommend purchasing travel insurance that vide us with your email in other situations such as competitions, promotions, prize covers medical, interruption and cancellation as a minimum. draws and social media. We will NEVER SELL your email address to any third-par- Although no previous kayaking experience is required on our tours, as with any ad- ty company. We do however sometimes share this information for the purpose of venture there is always an element of risk. While our trips are not considered to be coordinating trip logistics, for example booking airline tickets, arranging travel and overly strenuous or physically demanding, we do require a moderate level of fitness for helping with our marketing efforts. You can unsubscribe at any time by email- and good general physical condition. If you have any physical limitations or concerns, ing or clicking on the links in newsletters. See our privacy policy for more details. please let us know. As we are not qualified to evaluate your level of fitness we ask that you (possibly along with your doctor) determine whether or not you are able to join PHOTOGRAPHIC RELEASE one of our adventures. If you have any special medical conditions, we encourage you Spirit of the West Adventures Ltd, reserves the right to take photographic or film to check with your doctor before you reserve your trip. Please also note that all of our records of any of its tours. Trip members should be aware that Spirit of the West tours take place in remote areas and evacuations can take a great deal of time and Adventures Ltd. may use these photos or film for promotional and or commercial can be expensive. Persons with physical limitations and/or disabilities are welcome on purposes without remuneration to the trip participants. Spirit of the West tours, pending a discussion of any special needs and requirements.

You must also acknowledge that travel with Spirit of the West Adventures Ltd. requires a degree of flexibility and understanding that the trip’s route, itinerary, accommodation Box 569, Heriot Bay, BC V0P 1H0, Canada and modes of transport are subject to change without prior notice due to local circum- Toll free 1 800 307 3982, Overseas 1 250 285 2121 stances. While traveling with Spirit of the West Adventures Ltd. you agree to accept [email protected], kayakingtours.com