2020 ITE-IMSA Conference February 27, 2020 Micromobility in Tempe and Phoenix

1 Agenda

•City of Tempe •GRID, City Ordinance, and SATV License

•City of Phoenix •E-Scooter Pilot Program

2 Tempe Presentation Outline

City-sponsored System (GRiD) Shared Active Transportation Vehicles (SATVs) City of Tempe Strategy Future Considerations

www.bird.co

3 GRiD

Tempe launched in May 2017 Tempe, Phoenix, Mesa 900 bikes (300 in Tempe) 120 stations (32 in Tempe) Hybrid docked system

4 GRiD Performance in Tempe

GRiD Ridership in Tempe 6000

Annual Average 2017 2018 2019 5000 Trips per Month 2.6K 4K 1.7K 4000 E-scooters Dockless bikes Miles per Month 5K 7K 3K arrived 05/18 3000 arrived 12/17 Minutes per Trip 25 20 21 2000 Miles per Trip 1.9 1.8 1.7 1000

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2017 2018 2019

5 GRiD Performance in Tempe

Hubs with under 500 Trips over 15 Months

Out of hub trips

6 Shared Active Transportation Vehicles (SATV)

Several companies operating in Tempe Bikes arrived in December 2017 E-scooters arrived in May 2018 E-bikes arrived January 2019 Do not use docks/racks Wheel-lock technology v. Lock-to technology

7 Dockless Bikes / e-Bikes Currently, no companies Community concerns Blocking sidewalks Unsightly Historically, five companies Needs regulations – no longer in U.S. markets Too many bikes Lime – operating in other cities No restaging necessary – converted fleet to scooters Support concept Zapp – operated scooters and bikes Jump – non-compete with GRiD system

8 Dockless e-Scooters Currently, four companies Community concerns Bird– VC startup, gig economy fleet management Speed and safety Razor - traditional business model, established in 2000, local staff End user parking and travel behavior Spin – VC startup, now owned by Ford, combination gig economy / local staff Blocking sidewalks and ADA areas Wheels – VC startup, combination gig economy / local staff Unsightly Needs regulations Support concept Previous companies: Ofo, Lime, Zapp

9 Understanding Operations

Understand the companies and their technology Continuous evolution of technology and business operations Bikes do not require charging e-Scooters and e-Bikes must be charged, but some have removable batteries Venture capital funded v. Traditional business model Local fleet staff v. minimal fleet staff v. gig economy Meet with the companies and discuss issues, concerns, and potential solutions 10 City Strategy – Ordinance and License

Engineering and Police Transportation Department Department

Traffic Regulatory (user) (operator) Enforcement / Education Enforcement

City ROW Ordinance License

11 City Ordinance

Chapter 7 – Bicycles and Light Motorized Vehicles Eliminated from code and combined with Chapter 19

Chapter 19 – Motor Vehicles and Traffic Pedestrian and Human Powered Vehicles Bicycles, E-Bicycles, and Non-Human Powered Vehicles Electric Personal Assistive Mobility Devices (Segways)

12 Electric Personal Non-Human Powered Human Summary Bicycles E-Bicycles Assistive Mobility Device (Scooters) Powered (Segways) Same rights as vehicles X X X* Allowed on sidewalks+ X*** X**** X*** X X Allowed in bike lanes X X X X Allowed in crosswalks X* X* X* X X Must have a helmet if under 18 X X X Must be 16 or older to operate X X X Allowed on multi-use paths X X** X** X X Lamps (front & back) X* X X X* *Same rights as bicycles *Must dismount *Must have motor disengaged *Must ride with the flow of traffic *Where there is no bike lane and the speed limit is greater than 25mph *Must have front light and rear reflector *Can’t exceed 20mph *Must yield to pedestrians, slow to 5 mph, +Minors, with the consent of, or accompanied by a parent or guardian, may ride on the sidewalk and give an audible signal before passing at all times. Parents and guardians may also ride on the sidewalk when accompanying a minor. 13 City Ordinance

Bikes, e-bikes and scooters… Use a bike lane when one is provided Ride in the street when the speed limit is 25 mph or below Allowed on the sidewalk when there are no bikes lanes available and the speed limit is greater than 25 mph. Exception for minors and parents/guardians accompanying minor. Ride with the flow of traffic Yield the right-of-way to pedestrians; slow down to 5 mph; and give audible signal before passing Riders must be over the age of 16 to operate all non-human powered vehicles (scooters and other electric mobility devices) Riders under the age of 18 are required to wear a helmet

14 City Ordinance

Enforcement begins with Education News release Social media (Facebook, Twitter, Nextdoor, Instagram) Attend events to pass out flyers/bike safety stickers Tempe Today (monthly water bill newsletter) Work with ASU to disseminate information Paid advertising (Spotify, Pandora and web banners) PeachJar – school e-mail system GOHS Bicycle and Pedestrian Enforcement Grant

15 City Strategy – Ordinance and License

Engineering and Police Transportation Department Department

Traffic Regulatory (user) (operator) Enforcement / Education Enforcement

City ROW Ordinance License

16 SATV ROW Use License

Safety Staging . Insurance and liability . ADA compliance . Federal, state and local laws . Acceptable and unacceptable locations Operations  Bus stops . Customer service information  Mill Avenue Data Sharing  Single-family residential property . Real-time API . 24-hour restaging requirement . Mobility Data Specifications (MDS) . Monthly report . Relocation process Fees Operations and Parking Education Plan . Annual fee . Relocation fee . ROW use fee (per SATV per day) www.tempe.gov/satv

17 SATV ROW Use License

GRiD trip heatmap Data management and planning considerations MDS (includes GBFS) In-house v. third-party data aggregation Discuss with your legal staff related to data management and use Helps with license enforcement Helps with transportation planning Future Considerations

An evolving micromobility market Mergers and acquisitions Lyft > Uber > Jump > Sobi Ford > Spin Evolving business models Emerging vehicle types Fixed charging stations ROW value / Curb management State legislations

Source: NACTO, “Curb Appeal” 19 Future Considerations – Mobility Hubs

Mobility hubs extend the reach of transit to community destinations beyond the first and last mile by offering safe and convenient ways to walk, bike, scoot, or rideshare. May include (among others): curbside solutions park-n-ride solutions marked pavement and signage geofence solutions (riding, parking, speed, charging, etc.) GRiD 2.0

Source: SANDAG, “Mobility Hub” 20 Downtown Shared Electric Scooter Pilot Program Institute of Transportation Engineers/International Municipal Signal Association Spring 2020 Conference Developing the Pilot Program

City of Phoenix Community & Bzn. Scooter Vendor Dept Stakeholders Stakeholders Stakeholders

Working Group Team

Downtown e-Scooter Pilot Program Initial Pilot Program Overview

• Three permits issued • Program launch: September 16, 2019 • Six-month pilot • Sidewalk riding prohibited • No ride zones and boundary limits • Nightly scooter pick-up requirement • Designated parking location requirement Designated Parking Locations

• Cannot end ride unless parked at a designated parking location

• Location criteria

• Identified +/- 400 locations

• Created GIS files for vendor

• Installed parking infrastructure Ridership and Micro Mobility Demand

• 5-month data • +/- 4,000 trips / week • 2 trips / scooter / day • 8 minutes / scooter trip • 1 mile / trip

Typical Heat Map Public & Stakeholder Comments

• Dedicated email account, phone number & webpage

• 30 emails / phone calls received

• Most frequent comments • Parking related • Abandoned scooters • Sidewalk riding Observations and Challenges

• Evidence of a shared micro-mobility demand

• Riders quickly adapted to parking requirement

• Challenges with GPS tolerance and limits

• Staff time and cost to continuously manage program Lessons Learned

• To be transparent with stakeholders

• Developing working groups with diverse skill sets

• Determine “geofence” delineations and limits

• Provide a accountability plan Next Steps

• Compile Public Survey Data

• Six-Month Program Summary

• Provide Recommendations

• Determine permanent program Downtown Shared Electric Scooter Pilot Program • Dedicated email account, phone number & webpage • Hotline 602-262-7474 • phoenix.gov/scooters • [email protected] Thank You

Vanessa Spartan, AICP Transportation Planner, City of Tempe - Engineering & Transportation Department [email protected] www.tempe.gov/bikeshare www.tempe.gov/satv Michael Cano, P.E. Traffic Engineer III, City of Phoenix - Street Transportation Department [email protected] www.phoenix.gov/streets/scooters