Received: 14 December 2017 Revised: 28 January 2018 Accepted: 29 January 2018 DOI: 10.1111/isj.12193 RESEARCH ARTICLE Digital innovation: A review and synthesis Rajiv Kohli1 | Nigel P. Melville2 1 Raymond A. Mason School of Business, College of William & Mary, PO Box 8795, Abstract Williamsburg, VA, USA Organizations are under increasing pressure to apply digital technol- 2 Stephen M. Ross School of Business, ogies to renew and transform their business models. A great deal of University of Michigan, Ann Arbor, MI, USA research has examined specific phenomena, such as adoption ante- Correspondence cedents and design methods. However, it is unclear what we know Rajiv Kohli, Raymond A. Mason School of in totality, including what research streams exist, how they fit Business, College of William & Mary, PO Box 8795, Williamsburg, VA, USA. together, and fruitful opportunities for new knowledge develop- Email:
[email protected] ment. We combine scientometric and systematic literature review methodologies to examine 7 dimensions of an adapted theoretical framework: initiation; development; implementation; exploitation; the role of the external competitive environment; role of internal organizational environment; and product, service, and process out- comes. From a macro perspective, we find vastly uneven coverage of research streams, diversity and diffusiveness of research, and knowledge and learning as an underlying conceptual pillar. Com- bined with our summary of each of the 7 research streams, these findings suggest several areas of future research, which we develop by identifying oppositions and tensions. KEYWORDS agency, digital, innovation, scientometrics 1 | INTRODUCTION Organizations are under increasing pressure to apply digital technologies to renew and transform their business models.