Chapter 5 Corporate Governance

71 Messages from Outside Directors and an Outside Audit & Supervisory Board Member 73 Corporate Governance Initiatives 81 Compliance 83 Directors and Audit & Supervisory Board Members 87 Executive Officers

Kao Integrated Report 2020 70 Messages from Outside Directors and an Outside Audit & Supervisory Board Member

Sonosuke Kadonaga Outside Director Chairman of the Board of Directors

I feel that corporate governance at companies has gone opportunities to learn about what is going on at Kao through the concept of organizational design and internally, but I do not let that stop me from stating establishing the scaffolding of frameworks such as the critical opinions at Board of Directors meetings. In number of Board members and composition of the Board addition, as the Chairman of the Board of Directors, I of Directors, and now the emphasis of enhancing try to create an atmosphere that allows the other corporate governance have shifted to the proper operation Outside Directors to give their frank opinions. That of the system. When we delve into how well governance is Kao’s Executive Officers listen seriously to these implemented, you can tell whether the Executive Officers opinions is one of the strengths of Kao’s corporate have the intention of effectively using Outside Directors governance. through the Board of Directors or other avenues. In this At Board of Directors meetings in FY2019, around sense, Kao’s Inside Directors show open-minded attitude ten Executive Officers, who usually do not have much to incorporate the opinions of Outside Directors into interaction with Outside Directors, discussed with us management, and because of this, we have been able to what they are thinking in their day-to-day work on the raise the effectiveness of corporate governance. I hope this shared theme of “how to keep Kao shining in the new remains an integral part of Kao’s culture going forward as Reiwa Era” (Reiwa is the name of the new Japanese well. era with the ascension of the new emperor in May I believe that the role of an Outside Director is to 2019), and we had a lively exchange of ideas. We also ensure that the company is managed properly with had many opportunities to discuss Kao’s long-term integrity. The one word of “Integrity” is difficult to concisely direction in terms of ESG, and many opinions were translate into Japanese, but I think “Walking the right path” given by Outside Directors in the fruitful discussions. in the Kao Way captures it well. When the thinking behind The next mid-term management plan is a major topic execution becomes too focused on the company, the onus of discussion in FY2020, and as part of this, I believe it is on Outside Directors to bring discussions back to placing be beneficial if we can hold discussions on what highest priority on whether proper management is being Kao aims for and what it should transform as well as attained. This responsibility must not be yielded. I also deeper discussions on the human capital strategy. attend Management Committee meetings and have many

71 Kao Integrated Report 2020 I have been attending Board of Directors meetings as an What Kao Aims for Outside Director since March 2019. I have also been given opportunities to participate in internal research presentations and other briefings at Kao, and have opportunities to talk directly with Executive Officers, middle managers and younger employees engaged in planning, research and others as needed. Through these opportunities, I have been able to obtain a large amount of information that will be very useful in considering Kao’s long-term strategy. In addition, the Outside Director serving as chairman of the Board of Directors clearly and Monozukuri Strategy concisely communicates the background to the agenda based on information specific to Kao obtained in advance in Management Committee meetings, visits to worksites Chiaki Mukai and the like, and this makes it easier for us Outside Outside Director Directors to participate in the core discussions. We held multiple discussions on the ESG Strategy, the Kirei Lifestyle Plan at Board of Directors meetings in FY2019.

Kao has products that are beneficial in various settings in Kao’s Corporate Strategy daily life. I would like to see Kao firmly establish the Kirei Lifestyle Plan internally the way the Kao Way has become established, and use its total product strengths to spread Kao-style “Kirei” around the world.

Kao has shifted to ESG-driven management. I believe Kao will continue to effectively practice the “Social” part Performance in FY2019 Performance as it has been doing, and how to incorporate the “Environment” part into daily operations is also being discussed in detail, but the “Governance” that supports this is also essential. Kao has established a robust governance framework, but it is people who actually put it into operation. Internal controls function effectively when people monitor the things in the scope of their responsibility, and will be even more effective when people raise their awareness to also encompass related upstream and downstream areas. From a human Corporate Governance capital standpoint as well, bringing in outstanding people and people with different experiences and values will Hideki Amano create opportunities to generate completely new ideas Outside Audit & Supervisory Board Member from the discussion in day-to-day work. FY2020 is the year to formulate the next mid-term management plan. Together with cross-division coordination, I would like to see Kao create a strong vision for its future goals while engaging in top-down and bottom-up communication.

Kao Integrated Report 2020 72 Corporate Governance Initiatives

Corporate Governance with the Corporate Philosophy at Its Core At Kao, we practice corporate governance that places discussions by the Board of Directors, introducing the corporate philosophy, the Kao Way, at its core and performance-based compensation for executives to with a consistent focus on Innovation, which is one of increase awareness for contributing to mid- to long-term values of the Kao Way. Putting in place systems for business performance improvements and enhanced organizational design and the executive team, as well as corporate value, and establishing committees on a effectively implementing them, are key to maintaining an voluntary basis. In FY2019, to achieve greater diversity effective governance structure. To do this, we revise our in our Board of Directors and further enhance its system of corporate governance as necessary to supervisory function, we increased our Outside address changes in the business and management Directors by one to make their number equal to the environment and pursue the most optimum structure for number of inside Directors and appointed a woman as realizing sustainable growth. an Outside Director. We will continue to implement We have also taken actions in the past to this end, corporate governance able to advance corporate including changing the number of Directors to activate management in both offensive and defensive ways.

Basic Approach to Corporate Governance

Our vision by 2030 is to make Kao a company with a structure and an internal control system, timely global presence. In addition to financial strategies and implement the necessary initiatives and achieve initiatives including financial results, non-financial accountability so that we can swiftly respond to strategies and initiatives should be enhanced. It is changes, realize efficient management that is sound, fair important that the fruits from those strategies and and highly transparent, and continuously enhance initiatives are used as investments for sustainable corporate value. We view accomplishing such tasks as growth. We have announced that we recognize ESG one of our most important management issues. We initiatives as an investment for the future, not as a cost, have been actively engaging in activities to listen to and are promoting them. We consider good corporate stakeholders’ voices and based on input from governance as a prerequisite and a driving force for stakeholders and social trends, we conduct reviews of strongly promoting the achievement of such a goal. Our our corporate governance and implement the necessary basic stance on initiatives related to corporate initiatives and improvements, as needed, in an governance is to set up and operate a management appropriate manner.

WEB Report Concerning Corporate Governance www.kao.com/content/dam/sites/kao/www-kao-com/global/en/about/pdf/governance_001.pdf Please see our corporate website for more information about our corporate governance.

Corporate Governance Reform We have also practiced Innovation, which is one of changes in the business environment as well as social values of the Kao Way, in the area of corporate demands, and will continue to take steps to reform our governance from an early stage. We have pursued governance. creation of the most optimal structure to respond to

73 Kao Integrated Report 2020 Evolution of Kao’s corporate governance What Kao Aims for 1999‒ 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

201 Established the Committee for the Examination of Committee for the Nominees for Directors and Executive Officers Examination of 200 Established the Committee for the Examination of Nominees for Nominees for Chairman of the Board and the President 201 Established the Committee for the Directors and Chief Executive Officer Examination of Nominees for Directors

oar of irectors mers in soi circes are the 1999 2000 2002 200 2012 201 201 nmer of irectors 2 2 18 11 13 7 3 4

Inside Kao’s Outside 2002 2012 2019 Monozukuri Strategy anagement spervisio n 2 3 4

Ait Spervisory oar emers mers in soi circes are the 1999 nmer of emers Full-time 2 Outside 1999 2001 201 1 2 3

201 Evaluation of the effectiveness of the Board of Directors

Evaluation of the Kao’s Corporate Strategy aiting effectiveness 201 Evaluation of the effectiveness of the Audit & Supervisory Board 2019 Evaluation of the effectiveness of the Committee for the Examination of Nominees for Directors and the Compensation Advisory Committee

2000 2002 Established the Advisory Committee

2002 Introduced the Outside Director system

200 Commenced meetings to exchange opinions between Representative Directors and Audit & Supervisory Board Members

2010 Established Standards for Independence of Outside Directors /Outside Audit & Supervisory Board Members

201 Appointed an Independent Outside Director as Chairman of the Board of Directors Performance in FY2019 Performance

201 Began meetings to exchange opinions between Audit & Supervisory Board Members and Outside Directors Compensation for ectives Compensation 200 Established the Compensation Advisory Committee Advisory Committee 201 Participation of Outside Audit & Supervisory Board Members Short-term 2000 ® 200 ® incentive Introduced an EVA performance-based bonus Introduced EVA /sales and ordinary income indicators compensation

Mid- to long-term 2001Introduced a stock option plan 200 Introduced share remuneration 201 Introduced performance-based incentive type stock options share incentive plan compensation Corporate Governance

2001Abolished retirement benefits 201 Revised the Outside Director compensation system to not link to business performance

ection system 2002 Introduced the Executive Officer system 200 Appointed the president and lower positions as Executive Officers 201 Delegation agreement with Executive Officers 200 Established the Department of Internal Audit 200 Established the Internal Control Committee 201 2010 Established the Established the Sustainability Committee ESG Committee

2019 Established the ESG External Advisory Board

Kao Integrated Report 2020 74 Corporate Governance Structure

Shareholders Meeting

ppontentda ppontentda ppontentda 9 1 2 4 Committee for the Examination Audit & Supervisory Directors pnon of Nominees for Directors oaoraton Board Members 7 Independent Outside The Board consists of 4 Independent Directors/Independent Outside The Board consists of 3 Independent dt Outside Directors and Audit & Supervisory Board Members Outside Audit & Supervisory Board 4 Inside Directors Members and 2 Full-time 5 Compensation Advisory Committee Report Board of Directors Audit & Supervisory Board Members pnon for Directors and Executive Officers Chairman Independent Outside Director 7 Independent Outside Directors and Audit & Supervisory Board Directors/Independent Outside Audit & Supervisory Board Members attend the meetings Audit & Supervisory Board Members 3 Representative Directors dt Accounting Auditor Outside Lawyers Compliance Hotline 7 Internal Control 6 ESG pnon ESG External Committee Committee Advisory Board peron oaoraton ore ottee opane ottee Inoraton ert ottee R r anageent ottee dt ottee or Repone are rooton at anageent ottee Accounting Auditor dt 3 Certified Public Management Committee Accountants dt dt epartent o Interna dt Executing Divisions 8 Interna dt ete er Repone or a on Subsidiaries/ oao ne nton orporate nton raton Affiliates Inetgaton dt otng ttendane onerene o dtor or oet rop opane Auditors

1 Audit & Supervisory Board 2 Board of Directors 3 Management Committee Audits the execution of business by Directors Deliberates the management direction including the Makes decisions relating to the execution and others by attending important meetings, management strategy from various perspectives of the mid- to long-term direction and such as meetings of the Board of Directors and including evaluation of risks, and makes decisions strategies as principal members with the the Management Committee, exchanging relating to the execution of business as well as position of Managing Executive Officer or information with Accounting Auditor and internal supervises the execution of business by Directors. higher. Acts to speed up decision- auditing divisions including the Department of making and execution by delegating Internal Audit, conducting interviews at internal wide-ranging authority to the divisions and affiliates and others. Management Committee.

4 Committee for the Examination 5 Compensation Advisory Committee 6 ESG Committee of Nominees for Directors for Directors and Executive Officers Comprising all Outside Directors and Outside Comprising all Representative Directors, all Outside To gain the support and trust of all Audit & Supervisory Board Members, examines Directors and all Outside Audit & Supervisory Board stakeholders, discusses and determines and deliberates the appropriateness and other Members, examine and deliberate the compensation the direction of the group’s activities qualities of Director nominees, including for system and standards for Directors and Executive pertaining to the ESG Strategy, aiming to President and Chief Executive Officer, and Officers, and submit their opinions to the Board of contribute to the sustainable development submits its opinions to the Board of Directors. Directors. of the Kao Group as a company with a global presence and society.

7 Internal Control Committee 8 Department of Internal Audit 9 Accounting Auditor Discusses and determines the direction of the Conducts internal audits on management activities in Deloitte Touche Tohmatsu LLC is the Kao Group’s overall internal control systems to general from the perspective of comply with laws and audit firm appointed as the Accounting ensure the accuracy of financial reporting and regulations, the appropriateness of financial reporting, Auditor based on the Companies Act, achieve cross-organizational integration of and administrative effectiveness and efficiency. It also and for accounting audits based on the functions pertaining to internal control. regularly makes reports to the Management Financial Instruments and Exchange Act. Committee and the Board of Directors.

75 Kao Integrated Report 2020 Attending Members for Meetings of the Board of Directors, the Audit & Supervisory Board and Other Committees ◎ Indicates Chairman of the Board or specified committee. ○ Indicates attending member. Committee for Audit & Supervisory the Examination Compensation Name Board of Directors Board of Nominees for Advisory Committee Directors What Kao Aims for Michitaka Sawada ○ ○ Toshiaki Takeuchi ○ ○ Yoshihiro Hasebe ○ ○ Directors Tomoharu Matsuda ○ Sonosuke Kadonaga Outside/Independent ◎ ◎ ◎ Osamu Shinobe Outside/Independent ○ ○ ○ Chiaki Mukai Outside/Independent ○ ○ ○ Kao’s Nobuhide Hayashi Outside/Independent ○ ○ ○ Audit & Supervisory Board Members

Katsuya Fujii ○ ◎ Monozukuri Strategy Hideko Aoki ○ ○ Hideki Amano Outside/Independent ○ ○ ○ ○ Nobuhiro Oka Outside/Independent ○ ○ ○ ○

Takahiro Nakazawa Outside/Independent ○ ○ ○ ○

(13 persons) (5 persons) (7 persons) (10 persons)

Reasons for Appointment of Outside Directors and Outside Audit & Supervisory Members Kao’s Corporate Strategy

Attendance in Name Reason for appointment FY2019 Board of Audit & Directors Supervisory Board e a a g ee o ngt reated to nternatona orporate anageent geaned ro onoe onderae eperene at oregnaated ontng opan and a ered a te aran - Kadonaga o te oard o retor a an Independent tde retor ne ar 20 ere e a 14/14 ontrted to engagng don tat tranend te ondare o nde and otde retor

e a a onderae eperene and eperte n reaton to goa orporate anageent and tsie irectors a r anageent ae to eet angng need n te ne enronent ndng noeent or an ear n te antenane don o a goa operatng arne opan ere aet noe 14/14 - and reat are te top prort and oer opnon and aae ggeton on atter atera to or grop anageent in FY2019 Performance

an atronat and a dotor e a g ee o eperte n te ent ed and at oard o a retor e ate oer opnon and ggeton eeragng er eperene and ngt a 12/12* - a e a er perpete a a oan on atter atera to or grop anageent

e a an andane o eperene and a g ee o ngt n goa orporate anageent to addre angng need ndng an ear o nternatona eperene n nane and nane ode aar and erng a a anageent eete e te ord o nane a eperenng 12/12* - aa ange n te goa ne enronent and oer aae opnon and ggeton on atter atera to or grop anageent

tsie Ait Spervisory e a eperte a a erted p aontant and eperene erng a e adtor or arge

de opane t oerea operaton at a eadng adtng r and a a g ee o ngt Corporate Governance ano pertanng to goa anageent ganed ro eperene erng a a eer o te teerng 14/14 8/8 oar emers ottee o a eadng nternatona adtng r agned t tat adtng r

a aer e a epert ngt and onderae eperene n orporate ega aar and oro orporate goernane and a a g ee o ngt nto or grop ne ro erng a an 14/14 8/8 a dt peror oard eer o prnpe dar ne 20

e a eperte a a erted p aontant and a een noed n adtng or or arge aaro opane at a eadng adtng r and a a g ee o ngt pertanng to goernane and aaaa nterna ontro at goa opane ndng ro ador or reatng to te ntrodton o -** - aontng tandard and Internatona nana Reportng tandard IR

* The Board of Directors met 14 times in FY2019, and the Audit & Supervisory Board met 8 times. There have been 12 meetings of the Board of Directors since the appointments of Ms. Mukai and Mr. Hayashi. ** Mr. Nakazawa was appointed in March 2020, and therefore has no attendance recorded for FY2019.

Kao Integrated Report 2020 76 Board of Directors

Topics

aor topics iscsse y the oar of irectors in FY2019

First ● Reon o ne ondt dene Second ● trateg uarter ● aaton o te eetene o te oard o retor uarter ● d to ongter trateg ● trateg ● rrent tat o Reear eeopent ● epartent o Interna dt eanna report and top ● ● dt peror oard eer adt report are opane ottee anna report ● erea IR roado report

Third ● oet ne trateg Fourth ● Reear eeopent progre report uarter ● trateg uarter ● trateg ● daned gta enoog trateg ● Interna ontro ottee atte report ● epartent o Interna dt eanna report ● roareodng tat report ● an apta deeopent trateg ● ree don

The agenda for the mid- to long-term strategy included presentations given by multiple Executive Officers and engaging discussions based on them. In addition to the above, each month we have business execution reports from Directors currently serving as Executive Officers, as well as on matters discussed during the Management Committee from the Executive Officer in charge.

Effectiveness evaluation process

Questionnaire to all Directors Feedback the Discussion and opinion Identify issues based on Ongoing activities and all Audit & Supervisory questionnaire exchange at the Board the evaluation results to resolve issues Board Members results of Directors

FY2019 evaation of oar of irectors’ effectiveness

Evaluation and efforts to address issues pointed out in the previous fiscal year and future issues

otng and deeopng goa an apta and dere an apta ae een ded to a ertan etent Human capital aeng a ared ndertandng o te e ong orard deeper don o an apta rereent strategy and deeopent pan aed on or on or te tre ndng ndng and deeopng ong an apta and ng an apta ro eterna ore neear

e need to enane te att o te oard o retor and appaton o oard o retor don n Interactive eeton aed on nterate onaton eteen anageent and eeton a een ponted ot In communication addton to te arng o oard o retor eetng don at ete er eetng and ont report between ete er at oard o retor eetng tat ae een done p to no n 20 tpe management preentaton ere gen ete er on te d to ongter trateg oed on te tre and dret and execution arng o opnon t ete er reated deeper ndertandng on ot de

or e ere peron rered not on or prong te t ao or ang ongong odaton on te operaton de te ner o ntane and peed t negate noraton get reported p to te Internal controls oard o retor ae nreaed t rter proeent are needed n gettng report ro operatona te and n atatng rodon ooperaton oong aead don on te agrond and ore eeent o eent tat ae appened are ao needed

In te oard o retor e ae reated ondton onde to tde retor partpatng n ore don ndng ang te aran an Independent tde retor prode epanaton aot te agrond to te agenda and ree and e don tat tranend te ondare o Inde and tde retor are tang pae In addton t to orte tn and otde apan and te e prode tde retor t opportnte to Other otan noraton n pae apart ro oard o retor eetng In 20 te a et ade or don on te trateg reted n a p dearaton o ntent ong orard e antanng te aae apet o te oard o retor e need to deote ore te to don on te aor dreton o te opan ndng te dter pan te an apta trateg te goa trateg and te trateg

77 Kao Integrated Report 2020 Audit & Supervisory Board What Kao Aims for

Effectiveness evaluation process

Evaluate after referencing the list of focal Create list of focal points by all Audit & Create evaluation results and integrate points and exchanging opinions and Supervisory Board Members into next fiscal year’s audit plan holding discussions

FY2019 evaation of Ait Spervisory oar effectiveness

● dt peror oard eer attend oard o retor eetng adt te anageent deonang proe and te etaent and peentaton o nterna ontro and annone opnon a neear Kao’s

● te dt peror oard eer attend portant eetng ndng anageent ottee and Monozukuri Strategy Interna ontro ottee eetng In addton te proate ondt onte t ntere and ondt re o aated opane tn and otde apan t ape opportnte ao proded or tde dt peror oard eer to partpate aed on te opnon and oent ganed ro tee atte Current status opnon eange are ed t te Repreentate retor and tde retor o Kao and aor dare and dt peror oard eer prode ggeton a neear ● dt peror oard eer engage n ran eange o opnon aed on ter repete eperene and peaaton and te dt peror oard nton eete oera

● pportnte are ao proded at oard o retor eetng to oent on te atte o te dt peror oard Kao’s Corporate Strategy

ae te oong tep to repond e and approprate to ange n te ne enronent and to ne epanon ● ae proate ggeton to enre eetene and een n ter o ot te antenane and operaton Issues o nterna ontro goa ● nane raeor to aee ore eete ntonat or dt peror oard eer o dare ● ontne to onder o to proeed t adt

Compensation System for Directors, Audit & Supervisory Board in FY2019 Performance Members and Executive Officers The compensation system for Directors, Audit & standards for Directors and Executive Officers are Supervisory Board Members and Executive Officers is examined by the Compensation Advisory Committee aimed at (1) securing and retaining diverse and excellent and determined by the Board of Directors. talent to establish and improve competitive advantages; Compensation for Independent Outside Directors (2) promoting prioritized measures for continuous consists solely of a fixed monthly salary. Compensation enhancement in corporate value; and (3) sharing for Audit & Supervisory Board Members also consists interests in common with shareholders. Starting in solely of a fixed monthly salary, and compensation Corporate Governance FY2017, we have introduced a performance-based standards are determined at meetings of the Audit & share incentive plan for our Directors (excluding Outside Supervisory Board. Compensation standards for Directors) and Executive Officers. Serving as a highly Directors, Audit & Supervisory Board Members and transparent and objective remuneration system that is Executive Officers are determined each year after closely linked to company performance, the ascertaining standards at other major manufacturers of performance-based share incentive plan aims to similar size, industry category, and business type as Kao increase awareness of contributing to improvements in using officer compensation survey data from an external our financial performance and corporate value over the survey organization. We do not have a system for mid- to long-term. providing retirement benefits to Directors or Audit & The compensation system and compensation Supervisory Board Members.

Kao Integrated Report 2020 78 Summary of Compensation System for Directors, Audit & Supervisory Board Members and Executive Officers

Base salary Short-term incentive compensation Long-term incentive compensation

Bonus Performance-based share incentive Consolidated net sales/ EVA®-linked part profit-linked part

etho of provision ont deterned n ont o on deterned n aordane t Kao are et are deered tn a orear aordane t roe degree o aeeent o nge aear target target perod oered te rrent dter pan and ran and proded and proded ● ed part eer a et ner o are et ea ear a ed ont ● eroraneaed part eer are et ater te openaton onon o te dter pan n aordane t te degree o aeeent o te target n te dter pan e openaton trtre et at 0 peroraneaed and 0 ed Performance evaation perio

ne ear or ear 202020

● ● vaation ● onodated net ae ● eore net ae tpere Inttte inicator R eaaton ● Inoe opond anna grot ro rot e eng ord ot ta rate and enera and opane dntrate pene ● peratng argn vaation

criteria egree o target aeeent egree o target egree o target egree o earonear er o eeton aeeent aeeent proeent etermination of payot rate Coefficien t e oeent or te peroraneaed part e paot rato deterned tn te range deterned tn te range o 0200 n o 0 200 n aordane t te degree o aordane t te degree o aeeent o aeeent o ea ndator ea ndator

Compensation on aont poton en te paot rato e ear are reneraton aont en te

strctre 00 peroraneaed oeent 00 ● redent and e ete er ● ot 0 to 0 o te ae aar o te poton 0 o ae aar ● ete er t tte 0 o ae aar (except for the President and Chief Executive Officer) ● ter ete er 0 o ae aar igie for provision ● retor ● retor ept or tde retor ● retor ept or tde retor ● ete er ● ete er ● ete er ● dt peror oard eer

* “World’s Most Ethical Companies®” and “Ethisphere” names and marks are registered trademarks of Ethisphere LLC.

Compensation paid to Directors and Audit & Supervisory Board Members in FY2019

Aggregate amont of Amont of remneration y type iions of yen mer of persons Cassification remneration Persons eroraneaed iions of yen ae aar on are nente retor o tde retor 0() 404(71) 264(71) 35(-) 105(-) dt peror oard eer - - o tde dt peror oard eer 6(3) 78(30) 78(30) 0( ) 0( ) ota o tde retor and dt peror oard eer () 482(101) 342(101) 35(-) 105(-) Note: The above numbers of Directors/Audit & Supervisory Board Members include one Director, one Outside Director and one Audit & Supervisory Board Member who resigned at the conclusion of the 113th Annual General Meeting of Shareholders held on March 26, 2019. FY2019 Remuneration for Individual Directors

Aggregate amont of Amont of remneration y type iions of yen ame irector cassification remneration eroraneaed iions of yen ae aar on are nente

taa aada retor 133 82 16 35

Note: Only Director remuneration amounts totaling over 100 million yen are listed.

79 Kao Integrated Report 2020 Activities to enhance monitoring by Directors and Audit & Supervisory Board Members Having members of management go out themselves to sites each year together with Outside Directors and markets, worksite, plants and retail stores and build their Outside Audit & Supervisory Board Members and strive knowledge of local sites is part of Kao’s DNA. To to improve effectiveness through dialogue. What Kao Aims for achieve sustainable and profitable growth, We visit local

Japan

In September 2019, they toured Toyohashi Plant that uses state- of-the-art robotic Kao’s technology. They also Monozukuri Strategy exchanged opinions about the future supply chain. Kao’s Corporate Strategy

China

In July 2019, they toured the Chinese market as well as our offices and plants in China, and Performance in FY2019 Performance exchanged opinions with local staff to deepen understanding for the business strategy.

Indonesia Corporate Governance

In September 2019, they visited chemicals subsidiary’s offices and plants in Indonesia, and exchanged opinions with local employees.

Kao Integrated Report 2020 80 Compliance

Basic Philosophy Kao regards Integrity, the value inherited from its developing human capital with high ethical standards by founder, as the starting point of its compliance activities. conducting ongoing initiatives to enhance We strive to thoroughly ensure compliance mainly by compliance. Through these activities, we aim to create instilling the Kao Business Conduct Guidelines (BCG), workplaces that are easy to work in and where human which is our code of conduct. Viewing the fostering of capital is fully utilized, and make the necessary individual employees’ compliance awareness as the improvements for a sound corporate culture. of management, we are focusing on

WEB Kao Business Conduct Guidelines (BCG) www.kao.com/content/dam/sites/kao/www-kao-com/global/en/about/pdf/compliance_all.pdf Please see Kao’s corporate website for more information about the Kao Business Conduct Guidelines (BCG).

Initiatives to Enhance Compliance

2000– 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

2000–2 002 2003

Philosophy/regulations Revision of Conduct Principles Establishment/revision of Kao Business Conduct Guidelines (BCG)

1998 Establishment/revision of Guidelines Concerning Business Entertainment, Business Gifts and Monetary Offerings for Celebrations or Condolences

2000 Establishment/revision of Guidelines for Offering Benefits to Government Officials

2001 Establishment/revision of Guidelines for Avoiding Conflicts of Interest

2014 Establishment of Anti-Bribery (Anti-Corruption) Guidelines

2000‒2003 2003

report response system Organization and hotline Corporate Ethics Committee Renamed the Compliance Committee

2000 Establishment of Compliance Hotline Acceptance of anonymous report (Since 2000 in , 2007 in Europe and the Americas and 2008 in Asia) (Since 2007 in Europe and the Americas, 2008 in Asia and 2019 in Japan)

2003 Establishment of Compliance hotline by outside lawyer in Japan

2003 Distribution of Integrity Cards (Cards with compliance hotline information) (Since 2003 in Japan and 2009 in Europe, the Americas and Asia)

2020 Establishment of Rules for Operating Compliance Hotlines Trainings/Announcement 2003–2004 BCG Seminar 2005–2020 Stratified trainings (for new employees, mid-career hire employees and managers in Japan)

2006– 2008 Senior manager developmen(t Asia)2009 Workshops(since 2009 in Asia, 2010 in Europe and the Americas and 2011 in Japan)

2012 Refresher training for managers every three years (outside Japan)

2013 BCG refresher test 2016 Compliance Awareness Month measurements Effectiveness 2003 Self-check at each division 2018 Transitioned to risk surveys

2015 Activities to solicit employee opinion 2016 Compliance awareness survey

2007 External evaluations

* Activities throughout the Kao Group within and outside Japan, unless the region is noted.

81 Kao Integrated Report 2020 PDCA Cycle to Continuously Improve Compliance What Kao Aims for PDCA promotion structure PDCA cycle Plan Do

Compliance Committee ● Formulate the activities ● Promote specific activities Compliance Committee Secretariat policy and annual based on the activities activities plan taking into policy and annual plan. consideration the issues ● Establish and revise rules 3【 e】tte and expectation from Plan Do and regulations eaaton society. ●Provide a variety of

training opportunities 1【an】orate ・oard o retor Proactive ● Respond appropriately to atte po ・anageent ottee hotline reports. Kao’s and anna ・dt peror improvement atte pan oard eetng activities Check 【o】eton Monozukuri Strategy ● ntrton o 4【ton】Ident e Internal evaluations and ae Action ● Opinions from the Board of aoe Action Check neear Directors and others ● proeent Identify the issues and ● Issues from risk surveys, etc. conduct improvement ● Compliace awareness survey activities. ● Persons responsible for divisions ● External evaluations ● Feedback from external ● Subsidiary presidents evaluation organizations ● Persons responsible for Compliance Promotion The Compliance Committee creates and implements the activities policy 2【o】ton and annual activities plan taking into consideration the issues and Kao’s Corporate Strategy expectations from society. It identifies further issues based on internal Employees (Japan/Outside Japan) and external evaluations and connects them to improvement activities.

Response Process for Compliance Hotline Reports

Kao has created various systems to find Compliance Committee improprieties at an early stage. We have set up Compliance Committee Secretariat hotlines in all countries and regions, promptly conduct investigations and take corrective measures striving 2 Report 6 eeda ・Intrt to 5 Report to resolve any issues. in FY2019 Performance ondt o netgaton ndng Reports are made quarterly to the Management ・ae Internal hotline system orrete Committee and the Audit & Supervisory Board eare Japan Members on trends in compliance incidents Kao Compliance Hotline (internal) Person responsible for Kao lawyers’ hotline (external third party) including cases reported to the hotlines, the content of Compliance Promotion Kao Consultation Room (external third party) serious incidents, the response to these and other Outside Japan matters, in addition to which a Management Committee ・ondt Integrity Line (internal/external) netgaton 4 summary report of these matters and an annual ・ae orrete eare activities report are also made to the Board of Directors. 1 Report to otne 7 eeda We are strengthening compliance while checking the Corporate Governance Employees Employees (Japan/Outside Japan), appropriateness of the response to hotline reports, (Japan/Outside Japan) third parties of suppliers, etc. sharing issues and discussing countermeasures through the above mentioned reports.

Fourteen consecutive years on one of the World’s Most Ethical Companies® 2020 list We regard being selected as one of the World’s Most Ethical Companies® as an important indicator for the achievement of compliance activities. This award is one of the elements of the evaluation of Executive Officer compensation.

Kao Integrated Report 2020 82 Directors and Audit & Supervisory Board Members (As of March 25, 2020)

Takahiro Nakazawa Hideki Amano Hideko Aoki Yoshihiro Hasebe Outside Audit & Supervisory Outside Audit & Supervisory Full-time Audit & Supervisory Representative Director, Board Member Board Member Board Member Senior Managing Executive Officer

Nobuhide Hayashi Sonosuke Kadonaga Michitaka Sawada Outside Director Outside Director, Representative Director, Chairman of the Board of Directors President and Chief Executive Officer

83 Kao Integrated Report 2020 What Kao Aims for Kao’s Monozukuri Strategy Kao’s Corporate Strategy Performance in FY2019 Performance Corporate Governance

Tomoharu Matsuda Katsuya Fujii Nobuhiro Oka Director, Full-time Audit & Supervisory Outside Audit & Supervisory Managing Executive Officer Board Member Board Member

Toshiaki Takeuchi Osamu Shinobe Chiaki Mukai Representative Director, Outside Director Outside Director Senior Managing Executive Officer

Kao Integrated Report 2020 84 Directors and Audit & Supervisory Board Members (As of March 25, 2020)

Directors

Michitaka Sawada (Date of birth: Dec. 20, 1955) Tomoharu Matsuda (Date of birth: Nov. 15, 1959) Representative Director, Director, Managing Executive Officer President and Chief Executive Officer Apr. 1983 Joined Kao Corporation Apr. 1981 Joined Kao Corporation Jan. 2008 President, Kao (Hong Kong) Ltd. Jul. 2003 Vice President, Sanitary Products Research Laboratories Mar. 2010 Chairman and General Manager, Kao (Taiwan) Corporation Jun. 2006 Vice President, Global Research & Development, Executive Mar. 2013 President, Beauty Care, Skin Care and Hair Care Business Unit, Officer Global Apr. 2007 Vice President, Global Research & Development, Human Health Mar. 2014 Executive Officer Care Jan. 2018 Managing Executive Officer; Senior Vice President, Consumer Jun. 2008 Director, Executive Officer Products, Global; Responsible for Skin Care and Hair Care Business Jun. 2012 Representative Director, President and Chief Executive Officer (current); Responsible for Human Health Care Business (current); (current) Responsible for Fabric and Home Care Business (current); Chairman Jan. 2014 Responsible for Product Quality Management of the Board, Oribe Hair Care, LLC Jan. 2016 Responsible for Corporate Strategy Mar. 2019 Director, Managing Executive Officer (current); President, Jan. 2019 Responsible for Human Capital Development Consumer Products, Global (current); Responsible for Kao Professional Services Co., Ltd. (current)

Toshiaki Takeuchi (Date of birth: Mar. 22, 1959) Representative Director, Senior Managing Executive Officer Sonosuke Kadonaga (Date of birth: Aug. 5, 1952) Outside Director, Chairman of the Board of Directors Apr. 1981 Joined Kao Corporation Mar. 2006 Vice President, Kyushu Office, Kao Customer Marketing Co., Ltd. Apr. 1976 Joined Mar. 2009 Vice President, Corporate Planning, Kao Customer Marketing Co., Ltd. Jun. 1981 Masters in Science in Chemical Engineering, Massachusetts Mar. 2010 Director, Executive Officer, Kao Customer Marketing Co., Institute of Technology, School of Engineering, U.S.A. Ltd. Aug. 1986 Joined McKinsey & Company, Inc., Japan May 2011 Director, Senior Managing Executive Officer, Kao Customer Jul. 2009 President, Intrinsics (current) Marketing Co., Ltd. Jun. 2012 Director, Kao Corporation (current) May 2012 Representative Director, Senior Managing Executive Officer, Kao Mar. 2014 Chairman of the Board of Directors (current) Customer Marketing Co., Ltd. Jun. 2012 Executive Officer Other material position(s) President, Intrinsics Apr. 2013 Representative Director, Executive Vice President, Kao Customer Director, Business Breakthrough, Inc. Marketing Co., Ltd. Outside Director, Chairperson of the Audit & Supervisory Committee, Sumitomo Mar. 2014 Representative Director, President, Kao Customer Marketing Co., Ltd.; Banking Corporation Representative Director, Managing Executive Officer Vice President, Business Breakthrough University Jan. 2016 Representative Director, President, Kao Group Customer Marketing Co., Ltd. (current); Representative Director, Senior Managing Executive Officer (current) Osamu Shinobe (Date of birth: Nov. 11, 1952) Outside Director

Yoshihiro Hasebe (Date of birth: Jul. 30, 1960) Apr. 1976 Joined CO., LTD. (currently, ANA Representative Director, Senior Managing Executive Officer HOLDINGS INC.) Jun. 2007 Member of the Board, ALL NIPPON AIRWAYS CO., LTD. Apr. 1990 Joined Kao Corporation Apr. 2009 Executive Vice President (jomu torishimariyaku), ALL NIPPON Mar. 2008 Director, Research and Development – Fabric and Home Care AIRWAYS CO., LTD. Research – Household Products Research Jun. 2011 Executive Vice President (senmu torishimariyaku), ALL NIPPON Mar. 2011 Vice President, Research and Development – Beauty Research AIRWAYS CO., LTD. – Hair Beauty Research Apr. 2012 Senior Executive Vice President, ALL NIPPON AIRWAYS CO., LTD. Jan. 2014 Vice President, Research and Development – Core Technology; Apr. 2013 Member of the Board, ANA HOLDINGS INC.; President and Vice President, Research and Development – Eco-Innovation Research Chief Executive Officer, ALL NIPPON AIRWAYS CO., LTD. Mar. 2014 Executive Officer, Vice President, Research and Development Apr. 2017 Member of the Board, Vice Chairman, ANA HOLDINGS INC. Mar. 2015 Senior Vice President, Research and Development, Global (current) Mar. 2018 Director, Kao Corporation (current) Jan. 2016 Managing Executive Officer Apr. 2019 Special Advisor, ANA HOLDINGS INC. (current) Mar. 2016 Director, Managing Executive Officer Jan. 2018 Director, Senior Managing Executive Officer Other material position(s) Responsible for Corporate Functions Special Advisor, ANA HOLDINGS INC. Apr. 2018 Senior Vice President, Strategic Innovative Technology, Global (current) Jan. 2019 Responsible for Compliance (current) Mar. 2019 Representative Director, Senior Managing Executive Officer (current)

WEB Standards for Independence of Outside Directors/Audit & Supervisory Board Members of Kao Corporation www.kao.com/content/dam/sites/kao/www-kao-com/global/en/about/pdf/governance_002.pdf

85 Kao Integrated Report 2020 Directors and Audit & Supervisory Board Members (As of March 25, 2020) What Kao Aims for Chiaki Mukai (Date of birth: May 6, 1952) Nobuhide Hayashi (Date of birth: Mar. 27, 1957) Outside Director Outside Director

Apr. 1977 Staff, Department of Surgery, Keio University School of Medicine Apr. 1980 Joined The Fuji Bank, Limited Aug. 1985 Payload Specialist, the National Space Development Agency of Apr. 2007 Executive Officer – Corporate Banking Division #13, Mizuho Japan (currently, the Japan Aerospace Exploration Agency; JAXA) Corporate Bank, Ltd. Jun. 1987 Visiting Scientist, Division of Cardiovascular Physiology, Space Apr. 2009 Managing Executive Officer – Japanese Business Promotion, Biomedical Research Institute, NASA Johnson Space Center Mizuho Corporate Bank, Ltd. Sept. 1992 Research Instructor of the Department of Surgery, Baylor Jun. 2011 Managing Director and Head of International Banking Unit, College of Medicine Mizuho Corporate Bank, Ltd. Apr. 2000 Visiting Professor of the Department of Surgery, Keio Apr. 2013 Deputy President & Deputy President Executive Officer, University School of Medicine (current) Inc.; Deputy President & Deputy Kao’s Apr. 2015 Vice president, University of Science; Senior Technical President Executive Officer, Mizuho Bank, Ltd.; Representative

Advisor, JAXA Director, Deputy President, Mizuho Corporate Bank, Ltd. Monozukuri Strategy Jan. 2016 Corporate Executive Fellow, Kao Corporation Jun. 2013 Director, Deputy President, Mizuho Financial Group Inc. Apr. 2016 Specially Appointed Vice President, Tokyo University of Jul. 2013 Representative Director, Deputy President, Mizuho Bank, Ltd. Science (current) Apr. 2014 Representative Director, President and CEO, Mizuho Bank, Ltd. Mar. 2019 Director, Kao Corporation (current) Apr. 2017 Director, Chairman, Mizuho Bank, Ltd. Mar. 2019 Director, Kao Corporation (current) Other material position(s) Apr. 2019 Senior Advisor, Mizuho Bank, Ltd. (current) Specially Appointed Vice President, Tokyo University of Science Astronaut Other material position(s) Medical Doctor Senior Advisor, Mizuho Bank, Ltd. M.D., Ph.D. Outside Director, Baroque Japan Limited Outside Director, Limited Outside Audit & Supervisory Board Member, JTB Corp. Kao’s Corporate Strategy

Audit & Supervisory Board Members

Katsuya Fujii (Date of birth: Sept. 8, 1957) Nobuhiro Oka (Date of birth: Apr. 5, 1963) Full-time Audit & Supervisory Board Member Outside Audit & Supervisory Board Member

Apr. 1980 Joined Kao Corporation Apr. 1993 Registered as an attorney-at-law, joined Kajitani Law Offices Mar. 2003 Vice President, Investor Relations, Accounting and Finance Apr. 1997 Representative Partner, Takekawa & Oka Law Office Jun. 2011 Vice President, Treasury, Global Oct. 2004 Representative Partner, Takekawa, Oka & Yoshino Law Office Mar. 2017 Full-time Audit & Supervisory Board Member (current) Apr. 2012 Professor, Keio University Law School (current) Oct. 2013 Representative, Oka-Partners Law Office (current) Mar. 2014 Outside Audit & Supervisory Board Member, Kao Customer

Marketing Co., Ltd. in FY2019 Performance Hideko Aoki (Date of birth: Aug. 21, 1954) Jan. 2016 Audit & Supervisory Board Member, Kao Group Customer Full-time Audit & Supervisory Board Member Marketing Co., Ltd. (current) Mar. 2018 Audit & Supervisory Board Member, Kao Corporation (current) Aug. 1982 Joined Kao Corporation Apr. 2007 Vice President, Product Quality Management Division Jun. 2010 Executive Officer Other material position(s) Mar. 2015 Managing Executive Officer Attorney-at-Law Jan. 2019 Responsible for Special Missions Audit & Supervisory Board Member, Kao Group Customer Marketing Co., Ltd. Mar. 2019 Full-time Audit & Supervisory Board Member (current) Outside Director, Yamatane Corporation Professor, Keio University Law School

(Date of birth: Nov. 26, 1953) Hideki Amano (Date of birth: May 30, 1958)

Outside Audit & Supervisory Board Member Takahiro Nakazawa Corporate Governance Outside Audit & Supervisory Board Member Apr. 1976 Joined Arthur Andersen LLP Oct. 1981 Sept. 1980 Registered as Certified Public Accountant Joined PriceWaterhouse Tokyo Jun. 1983 Jun. 1984 Resided in Dusseldorf Office of Arthur Andersen Joined Aoyama Audit Corporation Mar. 1985 Sept. 1992 Representative employee, Inoue Saito Eiwa Audit Corporation Registered as Certified Public Accountant Jul. 2001 Sept. 2011 Vice President (Audit Management), KPMG AZSA LLC; member, Representative Partner, Chuo-Aoyama Audit Corporation Sept. 2006 KPMG Global Audit Steering Group Representative Partner, Arata Audit Corporation (currently, Jul. 2015 Executive Senior Partner, KPMG AZSA LLC PricewaterhouseCoopers Arata LLC) Jul. 2018 Mar. 2017 Audit & Supervisory Board Member, Kao Corporation (current) Director, Nakazawa Certified Public Accountant Office (current) Mar. 2020 Audit & Supervisory Board Member, Kao Corporation (current)

Other material position(s) Certified Public Accountant Other material position(s) Outside Director, FORMS CO., LTD. Certified Public Accountant Outside Audit & Supervisory Board Member, Co., Inc. Outside Audit & Supervisory Board Member, Seiko Holdings Corporation

Kao Integrated Report 2020 86 Executive Officers (As of March 25, 2020)

Michitaka Sawada Osamu Tabata President and Chief Executive Officer Managing Executive Officer

Senior Vice President, Supply Chain Management, Global; Responsible for TCR Promotion

Toshiaki Takeuchi Yoshihiro Murakami Senior Managing Executive Officer Managing Executive Officer

Representative Director, President, Kao Group Responsible for Consumer Products - Customer Marketing Co., Ltd. Business; Representative Director, President, Kanebo Cosmetics Inc.; Chairman of the Board, Limited

Yoshihiro Hasebe Akemi Ishiwata Senior Managing Executive Officer Executive Officer

Senior Vice President, Research and Development, Senior Vice President, Corporate Communications, Global; Global Senior Vice President, Strategic Innovative Technology, Global; Responsible for Compliance

Tomoharu Matsuda Satoru Tanaka Managing Executive Officer Executive Officer

President, Consumer Products, Global; President, Consumer Products, Responsible for Skin Care and Hair Care Business; Americas and EMEA; Responsible for Human Health Care Business; Chairman of the Board, Kao USA Inc.; Responsible for Fabric and Home Care Business; Chairman of the Board, Oribe Hair Care, LLC Responsible for Kao Professional Services Co., Ltd.

Shigeru Ueyama Kenichi Yamauchi Managing Executive Officer Executive Officer

Senior Vice President, Corporate Strategy, Global Senior Vice President, Accounting and Finance, Global; President, Kao America Inc.

Masakazu Negoro Hideaki Kubo Managing Executive Officer Executive Officer

Senior Vice President, Procurement, Global Vice President, Research and Development, Global; Responsible for Research and Development – Core Technology

Yasushi Wada Ryoichi Harada Managing Executive Officer Executive Officer

Senior Vice President, Product Quality Senior Vice President, Enterprise Information Management, Global; Solutions, Global; Representative Director, Chairman of the Board, Vice President, Strategic Innovative Technology, Kanebo Cosmetics Inc. Global

87 Kao Integrated Report 2020 Hiroaki Taki Masaru Takeyasu What Kao Aims for Executive Officer Executive Officer

Senior Vice President, Consumer Products - Senior Vice President, Legal and Compliance, Marketing Emergence, Global Global

David J. Muenz Toru Nishiguchi Executive Officer Executive Officer Kao’s

Senior Vice President, ESG, Global President, Consumer Products, Asia; Chairman of the Board and President, Kao (China) Holding Co., Ltd.; Monozukuri Strategy Chairman of the Board and President, Kao Corporation ; Chairman of the Board, Kao Commercial (Shanghai) Co., Ltd.; Chairman of the Board and President, Kao (Hefei) Akio Matsui Co., Ltd. Executive Officer

Senior Vice President, Human Capital Development, Global; Hiroaki Yamaguchi President, Kao Group Corporate Pension Fund; Executive Officer

Chairman of the Board, Kao America Inc. Kao’s Corporate Strategy Vice President, Supply Chain Management - Manufacturing Plant Center, Global

Hideichi Nitta Executive Officer

Vice President, Supply Chain Management – Demand and Supply Planning Center, Global Atsushi Koizumi Executive Officer

Senior Vice President, Consumer Products - Business Planning and Management, Global Masahiro Katayose in FY2019 Performance Executive Officer

President, Chemical Business, Global; Chairman of the Board, Fatty Chemical (Malaysia) Sdn. Bhd.; Chairman of the Board, Pilipinas Kao, Inc.; Presidente, Kao Chemicals Europe, S.L. Kotaro Nuriya Executive Officer

President, Consumer Products - Bioré Business, Shigeo Nakai Global; Executive Officer Responsible for Consumer Products - New Business Challenging Projects

Vice President, Research and Development – Corporate Governance Performance Chemicals Research, Global; Responsible for Research and Development – Environmental New Business

Motomitsu Hasumi Executive Officer Hideki Mamiya Vice President, Research and Development - Executive Officer Household Products Research, Global; Responsible for Research and Development - Representative Director, Senior Managing Consumer Products Technology Executive Officer, Kao Group Customer Marketing Co., Ltd.

Kao Integrated Report 2020 88