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Collaboration Unifiee de Cisco Cisco Expo Algerie - Mars 2011 Abderrahim MAROUFI - Consulting System Engineer [email protected] Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 1 Cisco Collaboration Portfolio IP Mobile Customer Enterprise Communications Applications Care Telepresence Conferencing Messaging Social Software Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 2 Agenda IP Communications . Cisco Unified Presence - Cisco Unified Personal Communicator . Cisco Unified Messaging . Cisco Unified Mobility . Cisco Unified MeetingPlace . Cisco Unified Management Suite Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 3 IP Communications Types de déploiements Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 4 Types de déploiements CUCM Cluster Applications Applications CUCM Cluster PSTN IP WAN Branch A GK Gatekeeper CUCM Headquarters Cluster Applications Single-site deployment Multisite WAN with centralized call processing Multisite WAN with distributed call processing Single-cluster with distributed call processing Branch B Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 5 Déploiement sur un site centralisé . Tout les utilisateurs sont sur un seul et même site Applications CUCM Cluster RTC Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 66 Déploiement multi site centralisé Applications SRST-Enabled CUCM RTC Router Cluster IP WAN Branch A Headquarters . Tout les sites sont gérés depuis le site central . L‟IOS SRST dans le routeur des sites secondaires prend le « relais » si le site principal est indisponible Branch B Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 77 Déploiement Multisite distribué CUCM Applications Cluster Gatekeeper CUCM Applications Cluster GK PSTN Headquarters B IP WAN GK CUCM Gatekeeper Cluster Headquarters A . Tout les sites sont équipés d‟un Applications CUCM . Les sites distants GK communiquent via Gatekeeper / Gatekeeper full mesh / CUSP Headquarters C Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 88 Remote Sites : SRST Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 9 Disponibilité sites distants Appels externes Cluster CUCM HQ SRST Mode IP WAN PSTN Aix Lyon Clients et partenaires . Suite à la coupure du lien WAN, les appels actifs avec le clients sont maintenus . Utilisation de la numérotation abrégée interne au site ou vers les autres sites . Dimensionnement jusqu‟à 1200 téléphones par passerelle Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 10 Disponibilité sites distants 2 Cluster CUCM Transformation vers +33472922000 HQ SRST Mode 1 appel 2000 IP WAN PSTN Aix Lyon Clients et partenaires . Utilisation de la numérotation normalisée E.164 . L‟utilisateur conserve sa numérotation abrégée vers le site distant ou central . Retour automatique dès rétablissement du WAN Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 11 Cluster et redondance Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 12 CUCM Redundancy and Scalability CUCM Cluster N+1 Redundancy CUCM cluster characteristics: . Appears as one distributed CUCM . Up to 7,500 lines per CUCM server (even under failure conditions) . Maximum of 30,000 lines in a cluster . Maximum of eight call processing servers in a cluster . Except.: mega cluster, requires BU approval (16 sub, 60k ip Presentation_ID phones,© 2006 Cisco21 Systems, servers) Inc. All rights reserved. 13 CUCM Redundancy and Scalability Clustering—1:1 Redundancy (MCS 7845) Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 14 CUCM Redundancy and Scalability 1:1 Redundancy Load Balancing . Lower impact during a failover . All servers underused in normal operation . Cluster still fully used . High availability Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 15 Plateformes Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 16 Supported UC Platforms in CY10 Cisco-branded MCS 7816-I4 MCS 7835-I3 MCS 7825-I4 MCS 7845-I3 Cisco UCS B200M1 Cisco UCS C200M2* MCS 7828-I4 Cisco UCS B200M2* Cisco UCS C210M2* MCS 7816/25/28-I5* *Q4CY10 *Q4CY10, Not committed *Q4CY10 Cisco UCS C210M1 Software-only Equivalent to MCS 7825, 7835 or 7845 MCS 7816-I3/H3 MCS 7825-I3/H3/H4 MCS 7828-I3/H3 IBM x3250-M2 MCS 7835-I2/H2/H2 V02 IBM x3250-M3* IBM x3650-M2 MCS 7845-I2/H2/H2 V02 *Q4CY10 HP DL380G6** HP DL320G5p** **HP end of sale estimated 1HCY11 See www.cisco.com/go/swonly for supported customer-provided servers. Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 17 Comparing UC on UCS with MCS 7800 or Single UCS B200 or C210 2 to 4 MCS 7835/45 with co-residency Single UCS C200 with co- 2 to 4 MCS 7816/25/28 residency (Q4CY10) MCS 7800 UC on UCS + VMware Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 18 Platform selection - accurate . Define appropriate platform using: http://tools.cisco.com/cucst/faces/login.jsp http://tools.cisco.com/cucst/help/ucst_ug.pdf Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 19 Cisco Unified Presence PresenceP Design Session © 2010 Cisco and/or its affiliates. All rights reserved. 20 Cisco Unified Presence 8.5 Features . High Availability (via Server Recovery Manager) . Clustering over WAN . Microsoft Exchange Calendaring via Exchange Web Services (EWS) . AOL Inter-domain Federation via SIP/SIMPLE . Serviceability Enhancements . Additional UCS server support (B & C series) Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 21 Cisco Unified Presence 8.5 Architecture Cisco Unified Presence 8.x CUMA Unified CM AXL/SOAP Unified CM Unified Personal Unified Mobility Sync Agents Communicator 7.x Advantage 7.x Microsoft Cisco Calendar Exchange Agent Expert Desktop Advisor Third Party Open API Unified Application ICM Environment SIP/SIMPLE SIP/SIMPLE SIP Interface SIP Proxy Presence Engine / Instant Message Bridge XMPP Unified Personal XCP Route Fabric Communicator 8.x Third Party XMPP Compliance Third Party XMPP Client (Spark, Adium, Pidgin, Jabber Session Manager Server MomentIM, etc) XDB Instant Messaging Compliance and Expert Cisco Logging Advisor future Agent ODBC PostgreSQL Desktop Jabber XCP Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 22 SIP and XMPP Client Interoperability Cisco Unified Unified CM Presence 8.x CUMA AXL/SOAP Unified CM Unified Personal Unified Mobility Sync Agents Communicator 7.x Advantage 7.x Cisco Calendar Agent Expert Desktop Advisor Third Party Open API Unified Application ICM Environment SIP Interface SIP Proxy All messages, SIP Presence Engine / and XMPP, are routed Instant Message Bridge through the Jabber Session Manager. Unified Personal XCP Route Fabric Communicator 8.x Third Party XMPP Client (Spark, Adium, Pidgin, Jabber Session Manager MomentIM, etc) SIP/SIMPLE Instant Messaging Compliance and XMPP Expert Cisco Logging Advisor future Agent Desktop Jabber XCP Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 23 Cisco Unified Presence Components Unified Mobility Advantage Third Party MeetingPlace/ Open API MeetingPlace Express Cisco Unity/Unity Carriers / Microsoft CUMA Connection other vendors Exchange PBXs IBM Lotus Sametime Cisco WebEx Jabber GoogleTalk Cisco Unified Microsoft Presence 8.5 Unified CM 6.x, 7.x, 8.x LCS/OCS XMPP LDAPv3 WebDAV/EWS LDAP SIP/SIMPLE CTI/QBE CSTA over SIP Unified Personal SCCP Communicator 8.x H.323 Third Party IMAP XMPP Unified Personal SOAP Client HTTP/HTTPS Communicator 7.x JTAPI Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 24 Unified Presence 8.5 XMPP Federation DMZ DMZ Unified Unified Presence Presence 8.x 8.x IBM Lotus Sametime 8.x Adaptive Security Appliance IBM Lotus Sametime Unified Gateway CM Internet Unified IBM Lotus Sametime Presence 8.x Connect Clients Unified Personal Unified Personal Communicator 7.x Communicator 8.x Adaptive Security Domain A Appliance Unified SIP/SIMPLE Presence 8.x XMPP Intercluster Peer Domain B Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 25 Unified Presence 8.5 SIP Federation DMZ DMZ User Communities aol.com, icq.com, aim.com Unified Unified Presence Presence 8.x 8.x Hosted Domains [email protected] Adaptive Security Appliance AOL SIP Access Clearing House Gateway [email protected] Unified Internet Microsoft CM Office Communications Unified Access Server 2007 Presence 8.5 Proxy Unified Personal Unified Personal Communicator 7.x Communicator 8.x Microsoft Office Communicator SIP/SIMPLE XMPP Intercluster Peer Domain A Domain B Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 26 Third Party Open API Existing Interfaces . Cisco Unified Presence existing interfaces Presence/Instant Message Interface SIP/SIMPLE Presence Interface (using HTTPs port 8083) SOAP v1.1 and v1.2 REST (Representational State Transfer) Requires sipproxy.der certificate Configuration Interface (using HTTPs port 8443) SOAP v1.2 only Requires tomcat_cert.der certificate . The application user can log into any node in the Cisco Unified Presence cluster (not tied to any node or subcluster) Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. 27 Application Scenario # 1 Unified Communications enabled Corporate Directory . Corporate Directory to: Presence Pub-Sub . Find a persons contact details enabled App enabled (e.g. Geoloc) . See their role within the business . Maybe identify org structure and who they report to. I wonder is that person free? I wish I could tell! . Where are they right now? . I‟d like to contact them! . Solution:
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