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Consumer Expectation from Online Retailers in Developing E-Commerce Market: an Investigation of Generation Y in Bangladesh
International Business Research; Vol. 8, No. 7; 2015 ISSN 1913-9004 E-ISSN 1913-9012 Published by Canadian Center of Science and Education Consumer Expectation from Online Retailers in Developing E-commerce Market: An Investigation of Generation Y in Bangladesh Syed Mahmudur Rahman1 1 BRAC Business School, BRAC University, Dhaka, Bangladesh Correspondence: Syed Mahmudur Rahman, BRAC Business School, BRAC University, Dhaka, Bangladesh. E-mail: [email protected] Received: June 1, 2015 Accepted: June 15, 2015 Online Published: June 25, 2015 doi:10.5539/ibr.v8n7p121 URL: http://dx.doi.org/10.5539/ibr.v8n7p121 Abstract This paper aims to investigate the expectation from online retailers in the context of Generation Y, as the target market group in Bangladesh. It also examines the similarities and dissimilarities between the global online retail market trend and the target group. Volunteer final year university students conducted face to face survey using structured questionnaires. Primary data was collected using paper-and-pencil method where interviewee completed the form in most of the cases. This research found differences between the expectations of consumers from online retailers and the online market trend in developed countries. Existing issues and directions for future online businesses have been discussed. Most of the males want to purchase ‘Clothing and footwear’ online, whereas ‘Jewelleries and Watches’ is the most desired online product category by females. Two third of Gen Y in Bangladesh is already shopping online with high interest in F-commerce. Online shopping abandon rate is high due to service quality issue. Lowering internet cost is driving the e-commerce growth. -
Consolidated Financial Statements and Management Report for the Parent Company and the Group 2016
Consolidated Financial Statements and Management Report for the Parent Company and the Group 2016 Rocket Internet SE, Berlin Non-binding convenience translation from German Table of Contents Consolidated Financial Statements for 2016 (prepared in accordance with IFRS as endorsed in the EU) comprising: • Consolidated Statement of Comprehensive Income • Consolidated Balance Sheet • Consolidated Statement of Changes in Equity • Consolidated Statement of Cash Flows • Notes to the Consolidated Financial Statements Management Report for the Parent Company and the Group 2016 (Combined Management Report) Audit Opinion Responsibility Statement Consolidated Financial Statements 2016 (prepared in accordance with IFRS as endorsed in the EU) Rocket Internet SE, Berlin Non-binding convenience translation from German Rocket Internet SE Consolidated Financial Statements (IFRS) Consolidated Financial Statements Consolidated Statement of Comprehensive Income ...................................................................................................... 2 Consolidated Balance Sheet ......................................................................................................................................... 3 Consolidated Statement of Changes in Equity .............................................................................................................. 4 Consolidated Statement of Cash Flows ......................................................................................................................... 5 Notes to the Consolidated -
Press Release
Stockholm December 16, 2013 Press Release MTN joins Millicom and Rocket Internet to build Africa’s leading Internet company - Africa’s leading telecommunications firm MTN joins Millicom and Rocket Internet MTN’s into Africa Internet Holding (AIH), a leading internet group in Africa. The three partners will own one third of the company each upon closing. - The agreement exploits MTN’s and Millicom’s highly complementary footprints in Africa with over 220m customer relationships - The investment will fast track the development of AIH while ensuring the company is fully funded until break even. - Agreement paves way for growth of high profile brands such as Kaymu, Jumia, Lamudi, Jovago, Zando, Easytaxi and Hellofood Stockholm, December 16, 2013. Millicom, the international telecommunications and media company (Stockholmsbörsen: MIC) and Rocket Internet have signed an agreement to partner with MTN to develop their African online company AIH. Together the three companies will fast track the development of AIH leveraging on MTN’s and Millicom’s highly complementary footprints in Africa and Rocket Internet’s know-how in online services. Africa Internet Holding will become an associate of Millicom, MTN and Rocket Internet with each partner owning one third of the share capital and having equal representation on the Board of the company. AIH is a leading internet group in Africa, with presence in 13 countries on the continent, including South Africa, Nigeria, Egypt, Morocco, Cote d’Ivoire and Ghana. The company has developed several successful e-commerce ventures in the last 18 months, including Jumia, Zando, Kaymu, Jovago, Lamudi, Carmudi, Easytaxi and Hellofood. In October 2013, Jumia, the leading ecommerce marketplace in Nigeria, Egypt, Kenya, Ivory Coast and Morocco, has been awarded the "Best new retailer launch of the year" at the prestigious “World Retail Awards”, becoming also the first African company to be awarded. -
Adoption of Physical Presence by Pureplay E-Tailers and Its' Impact On
International Journal of Business and Management Invention (IJBMI) ISSN (Online): 2319-8028, ISSN (Print):2319-801X www.ijbmi.org || Volume 10 Issue 2 Ser. II || February 2021 || PP 51-62 Adoption of physical presence by pureplay e-tailers and its’ impact on online purchasing determinants of the Sri lankan Consumer: The case of anythin.lk Aroshan Indujeeva Doctoral Candidate Dr. Ajith Medis Senior Lecturer (Grade 1) Department of Marketing Management University of Kelaniya Abstract Purpose : As per Google India the market potential for e-commerce in Sri Lanka is estimated at LKR 3Bn , approximately 1% of its’ retail market spend, with an annual growth projection of 25-30% p.a until the dawn of 2020. In Sri Lanka e commerce is gaining vast interest yet has failed to generate significant sales as a channel, where it lags at 1% of retail spend whilst globally the share is set at 11%. However, big online retailers have shown increasing interest in offline shopping by heavily investing in brick and mortar stores. Pureplay online retailers such as Warby Parker.com have achieved signifcant incremental sales and successful click conversions after establishing physical presence.. Multiple research conducted in developed nations identify physical presence as having a significant impact on online purchsing intention determinants. Anythin.lk is a pureplay online etailer which also has experienced a similar phenomenon of having significant incremental onlone sales following the establishment of physical presence. This study was commissioned to establish whether physical presence of anythin.lk has a significant impact on the online purchasing intention determinants of the sri lankan consumer. -
SJET) ISSN 2347-9523 (Print) Abbreviated Key Title: Sch
Scholars Journal of Engineering and Technology (SJET) ISSN 2347-9523 (Print) Abbreviated Key Title: Sch. J. Eng. Tech. ISSN 2321-435X (Online) ©Scholars Academic and Scientific Publisher A Unit of Scholars Academic and Scientific Society, India www.saspublisher.com Electronic Commerce in Developing Countries: Challenges and Impact Borget Alfred Anoye, PhD* Department of Mechanical and Energetical Engineering, Institute National Polytechnique Félix Houphouët Boigny (INP- HB), Yamoussoukro, Ivory Coast Abstract: Despite the lack of appropriate electronic payment systems and poor internet Review Article access, more and more African entrepreneurs are entering the e-commerce sector. However, its development remains dependent on greater than before access to the internet *Corresponding author by the population. Several experts predict that Africa will experience the same type of Borget Alfred Anoye technological increase in commerce as in mobile phones. With a rapidly expanding population, the emergence of a large middle class and an increasing number of Internet Article History users, the evolution of virtual commerce seems to be well on the continent. However, the Received: 20.11.2018 lack of customer confidence in the payment system, the logistical challenge or the risks of Accepted: 28.11.2018 fraudulent transactions are likely to constitute obstacles to the development of this new Published: 30.12.2018 digital economy. Nevertheless, even if e-commerce in Africa represents only 2% of the global market, growth prospects remain promising in a continent where everything DOI: remains to be done and built. Ivory Coast is one of the most connected countries in Africa 10.21276/sjet.2018.6.12.4 and has the second fastest mobile connection in the continent. -
108267 Master Digital
E-commerce in Emerging Markets The case of Zalora Indonesia Master thesis Cand.Merc.EBA. International Business (IBS) Copenhagen Business School, 2016 Hand in date: 17.05.2016 Supervisor: Troels Jakobsen Author: Anniken Døvle Number of pages: 77 Average number of characters per page: 2009 Executive summary E-commerce is a booming business, and not only in developed nations. Many emerging economies are experiencing shifts in consumer purchasing patterns from traditional shopping to online shopping. The evolving consumer also uses the Internet to stay connected and access information, increasing the need for companies to communicate with their customers online. This also applies for the leading online fashion retailer in Indonesia, Zalora. The purpose of this thesis is to propose an e-marketing plan for Zalora Indonesia, which can help them further their growth in the market. The e-marketing plan follows the SOSTAC structure, entailing a generation of a situation analysis, objectives, strategies, tactics and control, excluding actions based on the outsider perspective on the company. This e-marketing plan will attempt to figure out what factors stimulate or constrain the growth of Zalora Indonesia, and what e-marketing measures can be carried out to achieve growth in the Indonesian online fashion retail industry. The analysis showed that the Indonesian e-commerce market is still at a relatively nascent stage, where online retail only accounts for 0.6 percent of total retail. The e-commerce forecasts are, however, very promising, with an expected growth in online retail sales of around 60 percent. With Zalora being the largest online fashion retailer in Indonesia, their prospects are highly positive, as long as they optimize their e-marketing strategies. -
Myanmar ICT Sector Wide Impact Assessment
Sector Wide Impact Assessment Mya nmar ICT Sector-Wide Impact Assessment September 2015 for for fiber cables © Myanmar Centre for Responsible Business Responsible for Centre Myanmar © trenches Workers digging The Myanmar Centre for Responsible Business (MCRB) was set up in 2013 by the Institute for Human Rights and Business (IHRB) and the Danish Institute for Human Rights (DIHR) with funding from several donor governments. Based in Yangon, it aims to provide a trusted and impartial platform for the creation of knowledge, capacity, and dialogue amongst businesses, civil society organisations and governments to encourage responsible business conduct throughout Myanmar. Responsible business means business conduct that works for the long- term interests of Myanmar and its people, based on responsible social and environmental performance within the context of international standards. © Copyright Myanmar Centre for Responsible Business (MCRB), Institute for Human Rights and Business (IHRB), and Danish Institute for Human Rights (DIHR), September 2015. Published by MCRB, IHRB and DIHR – September 2015. All rights reserved. MCRB, IHRB and DIHR permit free reproduction of extracts from this publication provided that due acknowledgment is given and a copy of the publication carrying the extract is sent to the headquarter addresses below. Requests for permission to reproduce and translate the publication should be addressed to MCRB, IHRB and DIHR. Myanmar Centre for Responsible Business Institute for Human Rights Danish Institute for 15 Shan Yeiktha Street and Business (IHRB) Human Rights (DIHR) Sanchaung, Yangon, 34b York Way Wilders Plads 8K Myanmar London, N1 9AB 1403 Copenhagen K Email: info@myanmar- United Kingdom Email: responsiblebusiness.org Email: [email protected] [email protected] Web: www.myanmar- Web: www.ihrb.org Web: responsiblebusiness.org www.humanrights.dk or www.mcrb.org.mm Contents EXECUTIVE SUMMARY ................................................................................ -
Mastercard and Jumia Expand Relationship to Accelerate E-Commerce Growth in Africa
Mastercard and Jumia expand relationship to accelerate e-commerce growth in Africa March 29, 2019 Company News, Press Releases Mastercard agrees to become a shareholder in leading e-commerce platform 29th March 2019: Jumia, the leading pan-African e-commerce platform, today announced that Mastercard (NYSE:MA) has agreed, subject to certain conditions, to become an investor and form a strategic partnership to grow e-commerce operations and support the digital transformation of the continent. Currently, e-commerce is nascent in Africa and accounts for less than 1% of total retail volumes. However, there are over 400 million internet users across the continent – amongst the largest in the world – which highlights the vast potential for growth. Under the new agreement, the two companies will look to build on Mastercard’s presence across Africa, bringing its deep knowledge and expertise in payment solutions and technologies to spark new innovations and spur development in new customer segments. As part of the deal, the companies have also agreed to build on their current efforts to accelerate the adoption of electronic payment platforms among consumers and merchants. Sacha Poignonnec, co-CEO of Jumia, said: “We are delighted to strengthen our existing partnership with Mastercard, and consolidate Jumia’s position as the leading e- commerce platform in Africa. This investment highlights the strategic synergies between the two companies, as we both seek to develop the payments ecosystem and drive financial inclusion across Africa.” Jumia and Mastercard first partnered in 2016 with the successful launch of Mastercard Payment Gateway Solutions in several markets. That same year, Mastercard supported Jumia in the launch of JumiaPay, the payment service of the Jumia platform that facilitates transactions for consumers and sellers. -
Agenda of Webinar
Webinar: Thailand Retail Sector: An overview of developments and opportunities for UK companies. Date: Thursday 18 February 2016 from 9:30-10:45 (UK Time), 16:30 – 17:45 hrs. (Bangkok time) Venue: Business Conference Room, 7th Floor, the British Chamber of Commerce in Thailand (BCCT) Agenda: (UK Time) 09:30 – 09:35hrs: Welcome speech and country overview by Mr Marcus Winsley, Director of UK Trade & Investment (UKTI), British Embassy Bangkok 09:35 – 09:45hrs: ‘Retail business in Thailand: Overview and retail Opportunity toward ASEAN Economic Community from 2016’ Presented by Mr Sethaphong Phadungpisuth, Managing Director, Gnosis Company Limited. Gnosis Co Ltd is an international advisory firm specialize in retail and franchise businesses. (http://www.gnosisadvisory.com/about-gnosis/) 09:50 – 10:00hrs: ‘An overview and opportunity of retail business in Thailand as the largest retailer in Thai market and the company’s new project developments towards 2016’; Presented by Mr/Ms. (TBC), Central Group (To be confirmed). Central Group is a family- owned conglomerate holding company in Thailand that is involved in merchandising, real estate, retailing, hospitality and restaurants considered as the largest retailer in Thai market. (http://www.centralgroup.com/) 10:05 – 10:15hrs: ‘E-Commerce opportunity in Thai market especially toward AEC and the company’s focused businesses in Thailand in 2016-17’ Presented by Mr Tom Srivorakul, CEO, aCommerce (Thailand) Co Ltd. aCommerce powers e-commerce in Southeast Asia as a one stop shop for e-retail services including channel management, cross-border management, marketing solutions, tech development, warehousing and fulfilment, last-mile delivery, localized customer service and more. -
Press Release Zalora Launches the Exclusive Bag
PRESS RELEASE ZALORA LAUNCHES THE EXCLUSIVE BAG COLLECTION FROM SOMETIME BY ASIAN DESIGNERS AND JASON WU GREY COLLABORATION The Edie tote bag will be available online across Southeast Asia, Hong Kong and Taiwan Kuala Lumpur, 22 May 2018; ZALORA, Asia’s Online Fashion Destination is proud to announce the launch of the exclusive Jason Wu GREY x Sometime by Asian Designers Edie tote bag on 4th June 2018. Available only via the fashion ecommerce platform in Malaysia, Singapore, Indonesia, Taiwan, Hong Kong, and the Philippines, it is the first international designer collaboration by ZALORA and Sometime by Asian Designers. Designed with practicality in mind, the Edie is crafted vertically with three additional compartments. It closes up with a concealed magnetic hardware, ensuring accessibility and convenience. The tote comes in two sizes and is available in six colours ranging from Slipper, Soft Pink, Creme, Orange, Mustard, and Ultramarine. The Edie tote in Ultramarine, will be exclusive to Taiwan to honour Jason Wu’s birthplace. Jason Wu, who is based in New York, cites the bag’s bold colour block details as reflections of Josef Albers’ square paintings. “The inspiration for the Edie tote comes from my love of mid-century art and architecture,” he said. Pairing the old and the new, he also said that the modern silhouette of the bag truly reflects the timeless sensibility of the collection. Bringing the design to life, Sometime’s Head of Product, Nicole W. said that, “Jason Wu is an extraordinary burst of creative energy in the fashion industry. It was our job to make sure that his design continues to inspire bag lovers and at the same time, for our clientele to own exceptional quality bags”. -
Mobile Money and E-Commerce Partnerships in Southeast Asia
ESTABLISHING SUCCESSFUL MOBILE MONEY AND E-COMMERCE PARTNERSHIPS IN SOUTHEAST ASIA Mobile money and e-commerce: Three areas of partnership in Southeast Asia JULY 2017 GSMA The GSMA represents the interests of mobile The GSMA’s Mobile Money programme works to operators worldwide, uniting nearly 800 operators accelerate the development of the mobile money with almost 300 companies in the broader mobile ecosystem for the underserved. ecosystem, including handset and device makers, software companies, equipment providers and For more information, please contact us: internet companies, as well as organisations in Web: www.gsma.com/mobilemoney adjacent industry sectors. The GSMA also produces Twitter: @gsmammu industry-leading events such as Mobile World Email: [email protected] Congress, Mobile World Congress Shanghai, Mobile World Congress Americas and the Mobile 360 This publication was written by Sophia Hasnain, Series of conferences. Senior Market Engagement Manager, APAC and Francesco Pasti, Senior Manager, Mobile For more information, please visit the GSMA Money Services. corporate website at www.gsma.com Special thanks to Aryan Jain, Lead Analyst, Follow the GSMA on Twitter: @GSMA Mobile Money. THE MOBILE MONEY PROGRAMME IS SUPPORTED BY THE BILL & MELINDA GATES FOUNDATION, THE MASTERCARD FOUNDATION AND OMIDYAR NETWORK ESTABLISHING SUCCESSFUL MOBILE MONEY AND E-COMMERCE PARTNERSHIPS IN SOUTHEAST ASIA Introduction China’s Singles’ Day has become the largest online Southeast Asia is a fast-growing e-commerce region shopping day in the world. In 2016, just as every which has seen a heavy inflow of investment from previous year, online marketplace Alibaba surpassed both existing e-commerce players —for instance, its records both in terms of sales on its platforms and China’s largest e-commerce player, Alibaba, invested transactions processed through its wallet app, Alipay. -
Global Powers of Retailing 2016 Navigating the New Digital Divide
Global Powers of Retailing 2016 Navigating the new digital divide Contents Introduction 4 Global economic outlook 5 Navigating the new digital divide 10 Top 250 Global Powers of Retailing 12 Top 250 highlights 20 Top 10 highlights 23 Geographic analysis 24 Product sector analysis 28 Fastest 50 31 Top 50 e-retailers 34 Q ratio analysis 40 Study methodology and data sources 44 Endnotes 46 Contacts 47 Global Powers of Retailing 2016 3 Welcome to Deloitte Touche Tohmatsu Limited’s (“Deloitte Global”) 19th Global Powers of Retailing report. This report identifies the 250 largest retailers around the world based on publicly available data for fiscal 2014 (encompassing companies’ fiscal years ended through June 2015) and analyzes their performance based on geographic region, primary product sector, e-commerce activity and other factors. The report also provides a look at the world’s 50 largest e-retailers, an outlook for the global economy and an analysis of market capitalization in the retail industry, as well as an introduction to and executive summary of findings from the forthcoming Deloitte Global publication Navigating the new digital divide: A global summary of findings from nine countries on digital influence in retail. 4 Global Powers of Retailing 2016 Global economic outlook In the world of retailing, much attention has lately been focused on the competitive threat to stores coming from online retailing, the challenge of cybersecurity, and the difficulty in deciphering the tastes and price sensitivities of an increasingly fragmented consumer market. Yet through all of these and other issues, one thing remains constant. That is the considerable impact on retailers of economic strength and weakness, of inflation and deflation, and of currency and asset price movements.