Supply Chain Packaging Guide
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Secondary Packaging Supply Chain Standards July 7, 2021 Business Confidential | ©2021 Walmart Stores, Inc. 177 // 338 Secondary Packaging Supply Chain Standards - Update Summary These standards have included multiple clarifications of what is required and what is NOT ALLOWED. These changes have been updated throughout the published standards to provide clarity to suppliers. The pages have been reorganized to provide a better flow. PAGE 2021 UPDATES Changes to Supply Chain Standards 185 SQEP Phase 2 and Phase 3 Defect Description/Definitions Added 202 General Case Markings Updated for Dates, Unprocessed Meats, and Cylindrical Items 210-213 Updated Pallet Standards 218 Update "Palletized Shipments" to "Unitized Shipments" 227 Add Inbound Appointment Scheduling Standard 228 Update TV Test Standards 235-237 Add Direct Store Delivery (DSD) aka Direct To Store (DTS) Standards 239 Update SIOC Standards 240 Add eCommerce Product Specific Requirement Standards 241-244 Add Drop Ship Vendor (DSV) Standards 268 Add Jewelry Distribution Center Standards 269-271 Add Optical Distribution Center Standards 275 Add Goods Not For Resale (GNFR) Standards 277-278 Update Meat/Poultry/Seafood Case and Pallet Label Standards 284 Add HACCP Pallet Placard for GCC Shipments 311-312 Add Frozen Seafood Carton Marking Requirements Appendix D Update Receiving Pulp Temperature Range Business Confidential | © 2021 Walmart Stores, Inc. The examples shown are for reference only. Supply Chain Standards 178 // 338 Table of Contents Supply Chain Stretch Wrap . 219 Produce Shipments . 280 Contact Information . 179 Trailer Loading . 220 Automated Grocery Handling . 281 Walmart Retail Link Resources . 180 Trailer Measurements. 221 Grocery Import Distribution Center (GIDC) . 282 Walmart Distribution Center Overview . 181 Trailer Load Patterns . 222 Grocery Consolidation Center (GCC) . 283 Supplier Quality Excellence Program. 184 Packing Slips and Global Location Number (GLN) 223 General Specifications . 186 Bill of Lading (BOL) . 224 Conveyable and Non-conveyable Cases. 189 Advanced Ship Notice (ASN) . 225 GM Case Markings. 285-311 Case Quality . 190 Inbound Apointment Scheduling . .226 Appendices . 312-330 Pack Types . 192 Product Packaging . 227 Appendix A: FedEx . 313 Case Pack vs Break Pack . 194 Fragile Product Packaging . 228 Appendix B: UPS . 315 Inner Packs and Plastic Bag Safety . 195 Inner Pack - Shoe Packaging and Labeling . 229 Appendix C: ISTA Testing . 316 14-digit Case GTIN (ITF-14) Barcode . 197 RFID Apparel Packaging. 230 Appendix D: Temperature Standards . 321 GS1-128 Barcode. 199 Direct Store Delivery . 234 Appendix E: Previous Updates . 330 General Case Markings . 201 Sellable Unit Marking Requirements . 237 Shrink Pack Tray Case Markings . 202 Ships In Own Container (SIOC) . 238 FAQs and Glossary. 333-338 Case Weight and Hazmat Case Markings . 203 eCommerce Product Requirements . 239 Lihium Battery Case Markings . 204 Drop Ship Vendors . 240 Domestic Shipping Label . 205 DSDC Supplier Requirements . 244 Pallet Labels and Placards . 206 Consolidation Centers . 252 Grocery Pallet Label . 207 Walmart USA and Puerto Rico Case Labels . 257 Item and PO Configurations . 208 Jewelry Distribution . 267 Pallet Standards . 209 Optical Distribution Centers . 268 Slip Sheet Requirements . 213 Pharmacy Distribution Centers . 271 Double Stacking - Inbound. 214 Goods Not For Resale (GNFR) . 274 Double Stacking - Outbound . 215 Cold Chain Compliance Requirements . 275 Unitized Stacking . 216 Meat/Poultry/Seafood Label . 276 Unitized Shipments . 217 Produce Case Label . 278 PDQ Display General Pack-out . 218 Perishable Labeling. 279 Business Confidential | © 2021 Walmart Stores, Inc. The examples shown are for reference only. Supply Chain Standards 179 // 338 Contact Information Walmart Supply Chain Walmart Canada Inbound Compliance Accounts Payable - Stores Direct Ship Vendor DSV Support Walmart Canada Packaging and Labeling 479-273-4089 https://Supplierhelp.walmart.com/s/ [email protected] Accounts Payable - eCommerce Healthcare Distribution Alliance (HDA Guidelines Avery Dennison for bar coding pharmaceutical) 888-499-6377 Deborah Dresher: Miamisburg, Ohio, USA www.hda.org/resources/hda-guidelines-for-bar-coding-in- [email protected] ASN Requirements the-pharmaceutical-supply-chain 479-273-8888 937-865-2937 FDA DSCSA (Drug Supply Chain Security Act) Mónica Rodríguez: Santa Rosa Jauregui, Qro México Carrier Relations www.fda.gov/drugs/drug-supply-chain-integrity/ [email protected] 479-273-6554 drug-supply-chain-security-act-dscsa 442-229-5600 ext. 647 EDI Help Desk IATA and DOT – Pipeline and Hazardous Materials Shelly Yi: Suzhou, Jiangsu Providence, China 479-273-8888 Safety Administration PHMSA eCFR website: [email protected] www.ecfr.gov/cgi-bin Hazardous Materials Transportation +86-512-62628974 [email protected] LTL Traffic Administration Palin Jiang: Nansha, Guangzhou, China [email protected] General Supplier Information [email protected] Walmart Buyer Walmart Stores Packaging and Labeling +86-20-3930-6303 [email protected] Item File Compliance (WERCS Support) Wendy Chen: Fuzhou, Fujian Province, China [email protected] Walmart Stores Inbound Quality Managers [email protected] [email protected] +86-591-8397-7928 Walmart Retail Link Help Desk 479-273-8888 Nicole Zhang: Qingdao, Shandong Province, China Walmart.com [email protected] DSDC DSV questions | Orange S2S labels +86-532-8610-560 [email protected] https://Supplierhelp.walmart.com/s/contact Routing Compliance Package Testing & Returns Drivers [email protected] [email protected] Sam’s Club Packaging Walmart.com Labeling [email protected] [email protected] Traffic Analyst Vendor Compliance Charge-backs 479-277-9560 [email protected] or https://portal.teamsupport.com/GECTransportation GS1 (Global Barcode Standards) www.gs1us.org GS1 Bill of Lading Guidelines www.gs1us.org/industries/apparel-general-merchandise/ workgroups/logistics Business Confidential | © 2021 Walmart Stores, Inc. The examples shown are for reference only. Supply Chain Standards 180 // 338 Walmart Retail Link Resources Purpose of this Manual This manual provides general case quality and case marking requirements for shipping domestic freight into Walmart Distribution Centers. While every effort has been made to provide a clear understanding of our shipping requirements, no single resource is capable of identifying every possible scenario. Use the following resources (found on Walmart Retail Link) to identify other requirements for specific product or technical information not addressed in this manual. Walmart Secondary Packaging Standards Retail Link > Academy > Item Setup & Management > Packaging and Labeling > Packaging Transit Testing Retail Link > Academy > Ordering & Replenishment > Shipping, Routing, Packaging, Labeling > Transit Testing DSD (Direct Store Delivery) Retail Link > Academy > View All Courses> Setting Up Your Business> Setting Up Your DSD Digital Receiving Program DSDC Retail Link > Academy > Ordering & Replenishment > Walmart’s Supply Chain EDI/ASN Retail Link > Apps > Filter Docs "E" > EDI-B2B Fine Jewelry Quality Testing Manual Retail Link > Apps > Product Quality and Compliance>a5 Apparel Accessories Footwear Jewelry: Manuals and Tools>Performance Testing>Jewelry – Walmart USA Fine Jewelry Quality Testing Manual Fine Jewelry Product Development Manual Retail Link > Apps > Product Quality and Compliance>a5 Apparel Accessories Footwear Jewelry: Manuals and Tools>Technical Design>WM Fine Jewelry Product Development Manual Primary Packaging Tool Kits Retail Link > Docs > Filter Docs “P” > Packaging Tool Kits Sam’s Club Packaging Retail Link > Filter Docs "S" > Sam’s Club Packaging Standards Shipping and Routing Retail Link > Academy > Ordering & Replenishment > Shipping, Routing, Packaging, Labeling Supplier Quality Excellence Program (SQEP) Retail Link > Academy > Ordering & Replenishment > KPIs & Metrics > Supplier Quality Excellence Program (SQEP) UPC Requirements Retail Link > Academy > Item Setup & Management > Product Attributes US Product Safety and Compliance Retail Link > Academy > Getting Started > Ethics and Compliance Business Confidential | © 2021 Walmart Stores, Inc. The examples shown are for reference only. Supply Chain Standards / General Requirements 181 // 338 Walmart Distribution Center Overview This following pages include information and specifications for Suppliers shipping domestic merchandise through the Walmart Distribution Network. It is the responsibility of the Supplier to follow these requirements to help ensure that all packaging can sustain the distribution environment from the manufacturer all the way to the store shelf. Walmart Ambient Networks Walmart ambient distribution network includes the • After receiving the freight, cases are placed on pallets • MCC (Manual Consolidation Center) - The Walmart shipment of all items into distribution or fulfillment while in storage. MCC is a high-speed facility that sorts and distributes centers that do not require temperature control. full truckload quantity national orders to the correct • Cases are cross-docked through the RDCs for Walmart DC. Regional Distribution Centers (RDCs) shipment to the stores. RDCs process freight in full pallet quantity, individual • GMC (Traditional General Merchandise Consolidation) • To maximize shipments to the RDCs, cases are removed conveyable case