April-May 2018
Total Page：16
File Type：pdf, Size：1020Kb
DELIVERING BUSINESS ESSENTIALS TO NTA MEMBERS APRIL/MAY 2018 Connecting in Québec Québec’s National Shrines are part of the province’s allure for faith travelers PAGE 19 BLOWN AWAY BY ATLANTIC CITY PAGE 30 FEAST ON FIVE FOODIE DESTINATIONS PAGE 24 CHURROS AND MINSTRELS AND SHAKES ... OH, MY! PAGE 43 Ermitage Sainte-Antoine, one of Québec’s National Shrines 8.375x10.875_NTA_TdB.indd 1 2/7/18 8:26 AM April/May 2018 TIM CARL A new take on street food: Each September, Napa Valley residents celebrate the California harvest by gathering for a meal and drinks around a 1,000-foot long table that is set up in the middle of Calistoga’s Lincoln Avenue. Turn to page 24 to read about five notable food and drink destinations. Features Compass Faith in Québec: 34 Midwest U.S. ‘The perfect destination’ Follow the yellow brick road[s] With its five famous shrines Pioneers, presidents and … hair art? leading the way, the eastern Canadian province is a booming Hop on the covered wagon faith destination. What’s not to bike in Iowa? 19 Here’s to you, Waterloo West South Central U.S. 5 tasty destinations 38 A Texas six-step Patti Nickell takes a look at five top places where food tours, The Old West in western Arkansas culinary festivals, brewery visits Checking in with Cherokee Nation Tourism and other localized experiences allow travelers to get their fill. 41 Latin America 24 Peru’s preeminent archaeological sites C2 PHOTOGRAPHY Seeking sustainable—and memorable— experiences in Brazil Blown away by Atlantic City Three times the fun in Colombia’s Golden Triangle Editor Bob Rouse visited a Cazenave Argentina offers customized Argentina destination he thought he Guanajuato is GuanaWOWto knew, but AC turned the tables on his perceptions—and rolled South Pacific out some wacky weather. 44 30 Safir Tours offers Australia for all Find Hawaiian hospitality with NTA-member hotels NTAonline.com 1 NTA BOARD OF April/May 2018 | Volume 45, Issue 4 DIRECTORS NTA President Executive Committee Pam Inman [email protected] Chair J. Chris Babb Editorial The Group Tour Company [email protected] Editor in Chief Bob Rouse [email protected] Managing Editor Pat Henderson [email protected] Vice Chair Paul Larsen Writer Kendall Fletcher [email protected] Ed-Ventures Writer Gabe Webb [email protected] [email protected] Contributors Adam Hoette; Pam Inman, CTP; Bonnie Lippitt; The Signal Group; Michael Weinberg, CTP Secretary Dennis McDonnell Graphic Design Jeff Quire Alaska Coach Tours [email protected] Advertising Immediate Past Chair President, NTA Services Inc. Kami Risk [email protected] Jay Smith Senior Account Executive/Eastern U.S. & International Beth Engel [email protected] Sports Travel and Tours [email protected] Account Executive/Western U.S. Kelley Burchell [email protected] Account Executive/Central U.S. & Canada Bond Milburn [email protected] DMO Director Frances Manzitto Senior Manager, Marketing Ashley Fish [email protected] Visit Clarksville Billing Inquiries Mary Catherine Dorsett [email protected] [email protected] Tour Supplier Director Jim Magrath PLANNING AHEAD Delta Air Lines To view the 2018 editorial calendar, visit NTAonline.com/advertising. NTA members can [email protected] submit tour product information or editorial queries to [email protected]. And for advertising information, call +1.859.264.6559. Directors AUGUST/SEPTEMBER ISSUE OCTOBER ISSUE Jennifer Adu Wyoming Office of Tourism DESTINATIONS DESTINATIONS [email protected] Coastal California New England Los Angeles, San Diego, San Francisco Connecticut, Maine, Massachusetts, Debra Asberry Great Lakes New Hampshire, Rhode Island, Vermont Women Traveling Together [email protected] Illinois, Indiana, Michigan, Minnesota, Ohio, China and Vietnam Wisconsin India Dan Flores Southwest U.S. City Spotlight: Durango, Colorado Maverick Aviation Group Arizona, New Mexico, Oklahoma, Texas [email protected] SPECIAL COVERAGE Eastern Europe Travel Exchange ’18 (Milwaukee) Edita Krunic Croatia, Czech Republic, Poland, Slovakia, Select International Tours Guide: Theaters and Broadway Shows Slovenia [email protected] DEADLINES SPECIAL COVERAGE Cory Mace Space: Aug. 3 | Material: Aug. 13 Museums North Central Group – Hilton & Guide: Museums Marriott Hotels [email protected] DEADLINES Space: June 1 | Material: June 11 John McGlade Euro River Cruises [email protected] Dave Nitkiewicz PUBLISHED BY NTA SERVICES, INC. Email: [email protected] Experience Grand Rapids [email protected] COURIER (USPS 602270, ISSN 0279-4489)(Vol. 45, Issue 4) published nine times a year by NTA Services, Inc., 101 Prosperous Place, Suite 350, Lexington, KY 40509. Periodicals Postage Paid at Lexington, Kentucky, and Chase Poffenberger additional mailing offices. Subscription rate is $60 per year. Academic Travel Abroad POSTMASTER: Send address changes to Courier, 101 Prosperous Place, Suite 350, Lexington, KY 40509. [email protected] COURIER is the official licensed publication of NTA®, an international trade association of the packaged travel industry. Copyright© 2018, NTA Services, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any Jerry Varner way or by any means, electrical, mechanical, photocopying, recording or otherwise, without written permission of Courier, except for Making Memories Tours quotations made for purposes of a review. All inquiries should be sent to Courier magazine, 101 Prosperous Place, Suite 350, Lexington, [email protected] KY 40509, +1.859.264.6559. Additional subscriptions can be purchased by calling +1.859.264.6559. Printed in USA. Advertising rates are available upon request. For a change of address, subscribers may notify Courier Jim Warren, CTP directly, by email or letter. Anderson Vacations COURIER’S MISSION STATEMENT [email protected] Courier aims to facilitate member-to-member partnering by spotlighting member product and destinations worldwide, to provide information on current industry trends and issues, and to inform members about NTA initiatives, events and benefits. Director at Large Kelly Dean Courier is printed on 100% recyclable material Ottawa Tourism [email protected] 2 April/May 2018 April/May 2018 4 From the Editor 14 The Interview Four delegates from the Tourism Community 6 Voices of Leadership Cares with Jordan event share their 48 Meet the Members takeaways from the trip and the les- Milne Travel | Visit Tucson | sons they learned about the power Zermatt-Matterhorn Tourism | Business and possibilities of corporate social Black Hills, Badlands & Lakes 8 InBrief responsibility. Association Time for Tanzania 16 A surprising approach to better Canada’s record-setting tourism year 50 Introducing … customer experiences Let’s go to Charleston, y’all Visit Galena Country | The Logos Experiential marketing expert Adam Theatre | Marketing Manchester | 9 Relating to Government Hoette offers a perspective on how Frankfurt Rhine-Main Region Funding requests in the proposed the element of surprise can help travel 2019 United States federal budget companies build customer loyalty. 52 Community News could impact the U.S. Visa Waiver Program and the country’s ability to 17 NTA Working for You 54 New Members draw international visitors. Get the latest details on educational sessions at Contact ’18 in Charleston, 55 Ad Index/NTA Events Calendar 10 More to love in the great outdoors and check out three reasons why Learn how America’s National Trails you benefit by registering now for 56 AfterWords System and America’s Wild and Travel Exchange in Milwaukee this Michael Weinberg, CTP, shares how Scenic Rivers are celebrating their November. brownies and Broadway helped him 50th anniversaries in 2018. build relationships that are leading to 18 What’s On business for his four Chicago hotels, Follow your nose including the Palmer House Hilton. Fired up for fossils? Courier has used images existing in the public domain or made available from sources including, but not limited to, Flickr and Wikimedia Commons under a Creative Commons Attribution Generic License. The full text of the Creative Commons Attribution 2.0 Generic License is available at bit.ly/1gDYjzM. Images used may have been altered by cropping or adjusted for contrast, saturation, size, color, clarity or otherwise digitally manipulated to meet design specifications. Courier’s use of Creative Commons and public domain images does not constitute or suggest the licensor’s explicit or implied endorsement of Courier, its content, staff, contributors, advertisers or any other use by Courier. NTA members save up to 34%* on UPS® shipping services The National Tour Association is proud to bring you valuable discounts on the products and services you need. Make the most out of your membership and take advantage of competitive rates available on UPS shipping services. Whether you need your documents or packages to arrive the next day or are looking for an affordable shipping option, UPS understands the importance of speed, reliability, and cost. To save on your UPS shipments, simply: Call: 1-800-MEMBERS (1-800-636-2377) M-F, 8 a.m. - 6 p.m. EST Visit: savewithups.com/nta *See savewithups.com/nta for specific services and discounts. All discounts apply to the effective