Replacement batteries

Hearing Services Department Information for Patients and Relatives

University Hospitals of i NHS Trust Introduction

Replacement batteries for your NHS hearing aid are free of charge. You can collect batteries from any of the hospitals, doctor’s surgeries or health centres listed below (even if you do not attend that particular surgery). If you are unable to collect your batteries in person, a friend or relative may do so on your behalf. Please take your yellow appointment card along with your empty battery packets with you.

Postal service

To receive your batteries by post, simply send your yellow appointment card, along with your empty battery packets and a stamped self-addressed envelope to the following address:

1

Hearing Services Department Leicester Royal Infirmary Leicester LE1 5WW

Please use a stamp suitable for a large letter.

2 Collection of batteries

Age Concern Humberstone Gate Monday – Friday 9am-4pm Leicester LE1 3PJ Telephone: 0116 222 0555

Anstey Surgery 21a The Nook Monday – Friday 8.30am-6pm Anstey Telephone: 0116 236 2531 Leicester LE7 7AZ

Ashby & District Hospital Leicester Road Monday – Friday 9am-4pm Ashby-De-La-Zouch Telephone: 01530 468 500 LE65 1DG

Beaumont Leys Health Centre 1 Littlewood Close Monday – Friday 8.30am-6.30pm Saturday 9am – 11.30pm Leicester LE4 0UZ Telephone: 0116 235 0435

Central Surgery Brooksby Drive Monday – Friday 9am-5pm Telephone: 0844 499 6973 Leicester LE2 5AA

Coalville Health Centre 1 Market Street Monday – Friday 8.30am -12.30pm 1.30pm - 4.30pm Leicestershire LE67 3DX Telephone: 01530 468 590

3 Collection of batteries (continued)

Desford Surgery 54 Main Street Monday – Friday 8am-6pm Desford Telephone: 01455 828 947 Leicestershire LE9 9GF

Evington Medical Centre 2-6 Halsbury Street Monday – Friday 8am-6pm Leicester LE2 1QA Telephone: 0844 477 3587

Dr Wilson & Partners 6A High Street Monday – Friday 8.15am-12noon 2pm-5.30pm Leicestershire LE8 8AJ Telephone: 0116 240 4462

Glenfield Hospital Main Reception Monday – Friday 8am-11pm Groby Road Telephone: 0116 256 3427 Leicester LE3 9QP

Greengate Medical Centre 1 Greengate Lane Monday – Friday 8am-6pm Birstall Thursday 9am-1pm Leicester LE4 3JF Telephone: 0116 267 7901

Hazelmere Medical Centre 58 Road Monday – Friday 8am-6pm Telephone: 0116 277 1666 Leicester LE8 4DN

4 Collection of batteries (continued)

Hearing Services Dept Leicester Royal Infirmary Monday – Friday 8.30am-5pm Leicester LE1 5WW Telephone: 0116 258 5824

Hinckley Hospital Outpatient Area 1 Monday – Friday 9am-4pm Main Reception Telephone: 01455 441 564 Hill Street entrance LE10 1AG

Loughborough Hospital Epinal Way (entrance 2) Monday – Friday 9am-5pm Telephone: 01509 564 333 Leicestershire LE11 5YJ

Lutterworth Group Practice Road Monday – Friday 9am-6pm Lutterworth Telephone: 01455 55 3531 Leicester LE17 4EB

Market Bosworth Surgery Back Lane Monday – Friday 9am - 12.30pm 1.30pm - 5.30pm CV13 0LD Telephone: 01455 290 200

Market Harborough & District Hospital Main Outpatient Reception Monday – Friday 9pm-5pm Road Telephone: 01858 438 135 Leicestershire LE16 9DD

5 Collection of batteries (continued)

Melton St Mary’s Hospital Thorpe Road Monday – Thursday 8.30am - 5pm Friday 8.30am - 4.30pm Leicestershire LE13 1SJ Telephone: 01664 854 900

Merrydale Medical Centre 5 Fulhurst Avenue Monday – Friday 8am-6pm Leicester LE3 1BL Telephone: 08444 778 891

Newbold Verdon Medical Practice St Georges Close Monday – Friday 8am-6pm Telephone: 01455 822 171 Leicestershire LE9 9PZ

Oakmeadow Surgery 87 Tatlow Road Monday – Friday 8am-6pm Leicester LE3 8NF Telephone: 0844 4773 120

Quorn Medical Centre 1 Station Road Monday – Friday 8.30am-6pm Quorn Telephone: 01509 412 232 Leicestershire LE12 8BP

Rutland Memorial Hospital Road Oakham Monday – Friday 8am-6pm Leicestershire LE15 6NT Telephone: 01572 722 552

6 Collection of batteries (continued)

Shepshed Health Centre Field Street Monday – Friday 8am-6pm Telephone: 01509 601 201 Leicestershire LE12 9AL

South Health Centre / Dr Platts & Partners 80 Blaby Road Monday – Friday 8am-6pm Telephone: 0116 278 2028 Leicestershire LE5 2NL

Syston Health Centre Community Office Melton Road Monday AND Friday 2pm - 4pm Telephone: 0116 295 0650 Leicestershire LE7 2EQ

The Health Centre Charnwood Mill Monday – Friday 8am - 6pm Sileby Road Telephone: 01509 410 200 Barrow-On-Soar Leicestershire LE12 8LN

The Limes Medical Centre 65 Leicester Road Monday – Friday 8am - 6pm Narborough Telephone: 0116 286 4421 Leicester LE19 2DU

The Old School Surgery 21A Station Road Monday – Friday 8am - 6pm Kibworth Telephone: 0116 279 2422 Leicestershire LE8 0LN

7 Collection of batteries (continued)

Two Shires Surgery Torch Way Monday – Friday 8am - 5.30pm Market Harborough Telephone: 01858 434 523 Leicestershire LE16 9HL

Uppingham Road Health Centre 131 Uppingham Road Monday – Friday 8am - 6pm Leicester LE5 4BP Telephone: 0116 295 8295

Willowbrook Medical Centre 195 Road Monday – Friday 8am - 6pm Telephone: 0116 243 2727 Leicester LE5 2NL

8 Repair and service appointments

You can make an appointment to have your hearing aid(s) serviced or repaired at your convenience. You may be asked to make a repair appointment in order to assess any further treatment required, or to discuss any other issues that you may have regarding your hearing aid(s). Appointments can be made at the following clinics:

Leicester Royal Infirmary Hearing Services Department Leicester Royal Infirmary Leicester LE1 5WW

Syston Health Centre Melton Road Syston Leicestershire LE7 2EQ

Loughborough Hospital Epinal Way (entrance 2) Loughborough LE11 5YJ

Rutland Memorial Hospital Cold Overton Road Oakham LE15 6NT

9 Repair and service appointments (continued)

Market Harborough & District Hospital 58 Coventry Road Market Harborough Leicestershire LE16 9DD

Hinckley Hospital – Outpatient’s Department Mount Rd (entrance on Hill Street) Hinckley LE10 1AG

Melton St Mary’s Hospital Thorpe Road Melton Mowbray Leicestershire LE13 1S

The Hearing Services Department has a dedicated telephone line in order to book repair appointments at the above named clinics, please state which clinic you would like to attend. The telephone line is currently open on Monday, Tuesday, Thursday and Friday between 9am – 12.30pm. (This may be subject to change.)

Telephone: 0116 258 5120 or Text: 0772 918 8421

10 Any questions?

If you have any questions write them down here to remind you what to ask when you speak to your audiologist.

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Produced: January 2012 Review: January 2014 (Goldson)1124677KR AUD008-0112