July 2016

BRUCE KELLEY President & CEO, EMC

SOS: Business Risks That Aren’t On Your Radar But Should Be 2 B Business Record IOWA | July 2016 IOWA ASSOCIATION OF BUSINESS AND INDUSTRY Iowa Targeted BusPubs_IEDAWhy Iowa9.6x10.75.indd 1 WE SHAREIT. A DISCOVERY, WE SEEWHEN Iowa as the land of opportunity. land Iowa the as sees why innovation out find And iowaeconomicdevelopment.com economy. Visit global the in success for us position and innovation to boost leaders business together Iowa brings products. pipeline with breakthrough their filling businesses, local with institutions share discoveries research to Iowa. Our them to bring with dynamictechnology companies closely so That’s why we’ve working been of tomorrow. today. Wethem want just we’re Sure, jobs the in investing . A CUSTOM PUBLICATION FOR ABI

9/24/15 4:55 PM A CUSTOM PUBLICATION FOR ABI

A VIEW FROM THE TOP

IN PARTNERSHIP WITH Last month, ABI hosted the 2016 hand what it takes to build a company Taking Care of Business Conference from the ground up. Over the years, JULY 2016 in Sioux City. If you weren’t there, you our company has continued to grow, missed one of the best business meet- and I am proud to be leading the team VOLUME 5 | NUMBER 7 ings of the year. Make plans now to join that is now focused on future growth us in Dubuque for the 2017 conference and ongoing success in an ever-chang- June 6-8. You will not want to miss it! ing world. This edition of Business Record For the past 10 years, I have also Iowa focuses on business risks, some had the privilege of being part of the of which may not yet be on your ra- ABI team, as a member company, a dar. Hopefully, you will find value in board member, and now as chair. This INDUSTRY AND BUSINESS OF ASSOCIATION IOWA learning more about this topic and is a team focused on the success of all about ways to manage these risks. Iowa business. The strength of ABI is This edition of Business Record in its members, so thank you for your Iowa also provides my first opportu- investment in and support of ABI. Be- Iowa Association of Business and Industry. “The Voice of Iowa Business since 1903” is the largest business network in the nity to pen this column, as I follow my cause of you, our association enters state (serving as Iowa’s state chamber) with a long legacy of colleague, Paul Gregoire, in the role its 114th year in a position of great advocating for a competitive business climate in Iowa. ABI offers its nearly 1,500 member companies and their employees of ABI chair. Under Paul’s leadership, strength. My goal as chair of ABI is to opportunities to network, learn best practices in lean processes, and because of your support, ABI just continue expanding the association’s workforce, workers’ compensation, controlling health care costs, Lori Schaefer-Weaton employee drug testing, environmental issues and leadership. ABI completed another successful year. incredible record of positive impact works “to foster a favorable business, economic, governmental ABI Chair My goal in the coming months is to on Iowa — from policy, to program- and social climate within the State of Iowa so that our citizens have the opportunity to enjoy the highest possible quality of life.” Agri-Industrial Plastics Co., Fairfield build on that success. ming, to foundation programs, to El- [email protected] In 1978, my father started Agri-In- evate Advanced Manufacturing, and President Michael Ralston dustrial Plastics Co, in Fairfield, Iowa, to the 2017 annual conference sched-

Senior Vice President, Public Policy Nicole Crain with one used machine, four dedi- uled next June in Dubuque. I look Vice President, Member Development and Programs cated employees and a large dose of forward to hearing your ideas about Kathy Anderson ABI Foundation – Vice President, Programs Kay Neumann-Thomas entrepreneurial spirit. Ever since that how we can work together to keep the Communications Coordinator Emily Schettler time, I have had the privilege to work positive momentum going. Thank you Director, Public Policy Jessica Harder with our great employees, seeing first- again for your support of ABI. Bookkeeper/IT Chrissy Blake Membership Coordinator Dorothy Knowles Member Programs Director Holly Mueggenberg ABI Foundation – Director of Development Amanda Nuzum ABI Foundation – Marketing and Programs Coordinator EXPERT ADVICE Jessi Steward Executive Administrative Assistant Michelle Vollstedt Foundation Administrative Assistant Jane Galloway Membership Development Services Gary Nash, Kerry Servas Reduce the risk of social engineering fraud

Iowa Association of Business and Industry 400 East Court Avenue, Suite 100 Des Moines, IA 50309 515-280-8000 or 800-383-4224 Fax: 515-244-3285 Email: [email protected] Web: www.iowaabi.org

A cyberattack is an expensive threat that all one that was previously established, such as those companies, regardless of size or industry, need to from a corporate directory — not one listed in an take seriously. One common way hackers attempt email from the requester. Senior Graphic Designer Brianna Schechinger Graphic Designers Danielle Miller, Lauren Hayes to gain access to a company’s servers, bank infor- Company websites and social media websites Photographer Duane Tinkey mation and other important data is through social may offer thieves more intelligence than you Copy Editor Kurt Helland engineering. Criminals will attempt to trick indi- think. Be cautious with what is posted in terms of Director of Advertising Ashley Holter viduals into giving up important information or job duties or descriptions, hierarchical informa- Senior Account Executives Lori Bratrud, Katherine Harrington, Maria Davis impersonate someone within the company to gain tion and out-of-office details. Scammers look for Director of Strategic Partnerships Carole Chambers access. There are multiple ways for companies to these details to create more targeted messages. Marketing Coordinator Catherine Skepnek protect against social engineering fraud. Additionally, if criminals know you are out and

Director of Operations Jason Swanson Require multiple people to sign off on all wire not checking emails, they could take advantage of Business Manager Eileen Jackson transfers, making sure that more than one set of this and pretend they are you. Accounting Specialist Becky Hotchkiss eyes reviews any potential suspicious activity. Test your employees. Experts can create

Office Manager Laura Stegemann July 2016 Once this policy is established, make sure that it phishing emails to determine how good employ- Inside Sales Representative Alison Damon | Receptionist Amanda Kurovski is regularly enforced and that all employees han- ees are at rooting out these schemes and how well dling funds are reminded of the policy and edu- they are following procedures. These exercises Chairman Connie Wimer Publisher Janette Larkin cated about common warning signs. Look out for can boost employee education and preparation a change in account numbers, expedited requests when they are reviewed in depth afterward, high- Business Record® (USPS 154-740, ISSN 1068-6681) is published by Business Publications Corporation Inc., The Depot at Fourth, 100-4th and requests for unusual amounts. lighting the methods used and their efficacy on Street, Des Moines, Iowa 50309, (515) 288-3336. Contents © 2016 Implement a policy that requires different your employees, and can be used to further tailor Business Record. Published weekly. Annual subscriptions $69.95. Single copy price is $1.75. Copies of past issues, as available, may be forms of authentication. If a request is received training to the vulnerabilities of the workplace. purchased for $4.50 each. Periodicals Postage Paid at Des Moines, by email, a phone call should be required to verify Review your insurance options and have a dis- IOWA Record Business Iowa. POSTMASTER: Send address changes to Business Publications, The Depot at Fourth, 100-4th Street, Des Moines, Iowa 50309. the transaction. Make sure that phone number is cussion regarding coverages/safeguards. 3B 4

B Business Record IOWA | July 2016 IOWA ASSOCIATION OF BUSINESS AND INDUSTRY Emerson discusses hercompany’s marketing efforts. speaker DickVitale; Speaker Steve Rizzo delivered Cupcakes founderJohnnyEarleshares hisunique general session speaker KatherineButtonBell of committee chairKimDidierofDMACCaddresses experience asaserialentrepreneur; Lt.Gov. Kim the crowd; general sessionsspeaker andJohnny Taking Care ofBusinessConference Third Row: (L-R)DMACCPresident RobDenson Fourth Row: (L-R)TheReturn,aBeatlescover Reynolds reacts toa humorous momentduring band, performs during theWelcome Reception; a doseofcomedyduringdayone;conference EVENT REWIND delivers hiscreative introduction ofkeynote Vitale’s speech;Vitale addresses thecrowd. A CUSTOM PUBLICATION FOR ABI JUNE 14-16 |SIOUXLAND Top Row: PopularESPNanalystDickVitale poses with attendeesfollowing hiskeynote speechon Thursday, June16,thefinaldayof2016 Emerson Fisher. Taking Care ofBusinessConference. gavel from outgoingABIchairPaulGregoire of Weaton ofAgri-IndustrialPlasticsreceives the Second Row: (L-R)Attendeesinteract during Casino; incomingABIchairLoriSchaefer- 14, atTheAnthemtheHard RockHotel& the Welcome ReceptiononTuesday, June A CUSTOM PUBLICATION FOR ABI IOWA ASSOCIATION OF BUSINESS AND INDUSTRY AND BUSINESS OF ASSOCIATION IOWA

Top Row: (L-R) Dave Bernstein of State Steel leads a tour of the company’s Sioux City operation; attendees tour American Pop Corn Co.; Jim Nalley of BCC Advisers tries out a golf ball cannon sponsored by Focus OneSource.

Second Row: (L-R): Attendees learn about SEO during an educational escape session put on by Webspec Design; Wes Ehrecke of the Iowa Gaming Association, center, is presented the Leadership for Iowa Award by Rand Fisher of the Iowa Area Development Group, right, and Bill Brown of BrownWinick Law Firm, left; attendees enjoy the Welcome Reception.

Third Row: (L-R) Panelists discuss small business sales opportunities during an educational escape put on by Principal; conference goers pause for a photo during the Mentor Meet-and-Greet.

Fourth Row: (L-R) Jason Gross of Nationwide serves as auctioneer during the ABI Foundation Live Auction; Welcome Reception attendees pose for a July 2016 photo with | oversized Beatles figures. Business Record IOWA Record Business

5B 6

B Business Record IOWA | July 2016 IOWA ASSOCIATION OF BUSINESS AND INDUSTRY TOP TIPS these five tips for making your website more accessible: to lawsuits. ing to accommodate these users can open your business up website’s accessibility? as alternatives to stairs andtext signs, but what about your amples include providing ramp entrances and Braille signs locations accessible to those with disabilities. Obvious ex guidelines for businesses inorder to make theirservices and • • to Braille, voice oreven alarger font size. accordance withtheuser’s needs, translating content so screen readers can process andadjust content in textual description, usually called ‘Alt Text,’ appended cannot view image content. Images should have a Format should alsobe readily available. use, alternative versions using HTMLorRich Text image-based content withinaPDF. IfPDFs are in Eliminate risk and better serve your customers with Your website holds noimmunity to these standards. Fail- Title IIIoftheAmericans withDisabilities Act lays out Image Content: PDF Content: Strategic Legal Advice. Screen readers cannot access the Thosewho are vision-impaired A CUSTOM PUBLICATION FOR ABI >> ACCESSIBILITY & YOUR WEBSITE

- www.globalreach.com/contact you make your website more accessible. ations. Contact Global Reach ifyou are needing guidance as • • colors by including anoption to adjust font size andcolor. impaired can distinguish text colors from background • impaired andthevision-impaired can access it. accompanying text content to ensure that thehearing- needed information. for thosewho are hearing- orvision-impaired to locate website. Redundant orvague titles can make itdifficult users determine what page they are onwithina to describe thecontents ofapage while alsohelping and page titles (alsoknown as heading tags) both serve Design Considerations: Video Content:Video Accessibility isaprocess requiring many, many consider Repetitive Window andPage Titles: Call Us Today! 712.226.4000 www.GoosmannLaw.com 410 5th Street,SiouxCity,Iowa 410 Videos must include audio and Ensure that thevision- Window titles - Iacovos Zachariades [email protected] President andCEO Global Reach A CUSTOM PUBLICATION FOR ABI IOWA ASSOCIATION OF BUSINESS AND INDUSTRY AND BUSINESS OF ASSOCIATION IOWA

Business Risks That Aren’t On Your Radar But Should Be

One key component to running a successful business is identifying potential risks and finding ways in which to manage them. Many risks can be mitigated with vigilance on the part of employers and employees. Preparation also is important, especially for those challenges that have become nearly inevitable, such as a data breach, or those out of an employer’s control, like a natural disaster. “These are things you want to prepare for ahead of time,” said Dutch Geisinger, executive director of the Safeguard Iowa Partnership, BRUCE KELLEY which provides resources and training EMC President & CEO for businesses on safety and emergency preparedness. “You don’t want to be trying to

“... it is critical to devote time and attention to business continuity figure it out as you go during a disaster.” July 2016 As demands on employers’ time and | planning. Being prepared for the unexpected is the best way for a resources continue to grow, some of these risks business to mitigate a disaster, avoid or limit extra expenses, and fly under the radar but could pose serious challenges to companies should an issue arise. protect revenues.” Among them are emergency preparedness and employee theft. Business Record IOWA Record Business

7B 8 B Business Record IOWA | July 2016 IOWA ASSOCIATION OF BUSINESS AND INDUSTRY “Don’t stickyour nameona ... They willbedifferentfor ... JERRY LOGHRY manager ofEMC’s loss prevention a processandidentifythe information team sample andsay you have a each company.” hazards that may affectyou plan. You needto gothrough Cross andeven othercompanies can offer templates and strat laboration between public andprivate entities. pare for, respond to andrecover from disasters through col- 10 years ago to strengthen thestate’s capacity to prevent, pre a company upandrunning inthewake ofadisaster. tifying appropriate partners and redundancies can help keep they have to shut down theiroperations, Geisinger said. Iden- should be enough to get you to push past that fear.” ed by adisaster anddonothave aplan.That terrifying fact tween 40and60percent ofbusinesses fail ifthey are impact biggestbarriers,” said.“However,Geisinger we know that be Iowa Partnership. said Dutch Geisinger, executive director oftheSafeguard an emergency, but many businesses aren’t sure where to start, Loghry said. much more itcosts to recover ifthere isnotaplaninplace,” mal mainstreet businesses—may notfully understand how gency poses to theiroperation. ways recognize thethreat anatural disaster orotheremer Loghry, manager ofEMC’s loss prevention information team. have people dedicated to addressing thoseconcerns, said Jerry significant riskand cost associated withanemergency and limit extra expenses, andprotect revenues.” ed is the best way for a business to mitigate a disaster, avoid or dent andCEO Bruce Kelley. “Beingprepared for theunexpect attention to business continuity planning,” said EMCPresi- our policyholders for years—it iscritical to devote timeand damage, reinforces the message EMC has communicated to ately following that catastrophe, as well as recover from the to its business. team and disaster plan, EMC was able to avoid an interruption Thanks inlarge part to thecompany’s emergency response Des Moines significantly damaged two ofEMC’s buildings. fire three-alarm at thehistoric Younkers building indowntown tance ofhaving anemergency planinplace. InMarch 2014, a EMERGENCY PREPAREDNESS Organizations such as Safeguard Iowa, FEMA, the Red The Safeguard Iowa Partnership was established nearly Small businesses loseanaverage of$3,000 per day when “I thinkthefear of‘How doIbegin?’ isusually oneofthe Creating aplanisanimportant first step to preparing for “The local banker, manufacturer, flower shop—your nor However, smallandmedium-sized businesses don’t al- Large businesses, such as EMC, typically understand the “Our ability to continue to operate inthe days immedi- EMC Insurance Companies knows all too well the impor A CUSTOM PUBLICATION FOR ABI ------Geisinger said. you should be reviewing your emergency response plan, too,” shared withallemployees andpracticed onaregular basis. and get emergency responders to theirlocation should be their car trunkorat home. tasked withimplementing theplanshould keep acopy in addition to having acopy at their workstation oroffice, those ers, andit’s important that additional copies are available. In entire planshould be shared withtop management andown- be communicated to theproper people andbe practiced. The from guidance onfire evacuation to active shooter training. protect it. is at riskofbeing runinto by avehicle andinstall bollards to emergency plan,acompany might identify agas meter that ous situation altogether. For example, while developing an to mitigate certain hazards and hopefully prevent a danger rants andnursing homes, have additional hazards to consider. Loghry said. Entities that serve food, such as schools, restau- from tornadoes andflooding to snowstorms and gas leaks, that occur frequently that businesses should be prepared for, They willbe different for each company.” specific procedures and policies for addressing those hazards. identify thehazards that may affect you, right down to the plan,” Loghrysaid. “You need to go through aprocess and their specific needs. helpful, but it’s important for businesses to customize plansto egies to helpkick-start theplanningprocess. Samples can be more than$50 billion annually. steal repeatedly. Employee theft costs American businesses percent ofallemployees steal at least once, andhalfofthose ny’s best interests inmindcan alsocause significant problems. mitigating certain risks, but thosewho don’t have thecompa- EMPLOYEE THEFT “If you’re changing thebatteries in your smoke detectors, The planitself should be reviewed at least once ayear. Components such as how to evacuate inthecase ofafire Once aplanhas been implemented, itisimportant that it Local public safety agencies can alsoprovide assistance, Preparing anemergency plancan alsoshed light onways In Iowa, there are approximately 30 to 50 common hazards “Don’t stick your nameonasample andsay you have a In fact, theU.S. Chamber ofCommerce estimates that 75 staffAlert members can be thefirst lineofdefense when for. prepared should be businesses hazards common 30 to 50 there are In Iowa,

- A CUSTOM PUBLICATION FOR ABI

Employee theft is a challenge and risk for companies in all an employer should check the company’s insurance coverage industries, even nonprofits. to see what protection the company might have against em- “They are especially at risk,” said Frank Harty, an attorney ployee dishonesty or theft. at the Nyemaster Goode Law Firm. “Everyone involved pre- In most cases it is also prudent to contact law enforce- sumes that, like themselves, volunteers and employees are ment. “They have the ability to do certain things with impu- well-intentioned.” nity that many employers do not,” Harty said. Small and medium-sized businesses are also at risk be- One difficult decision employers must make is whether cause they don’t have the security in place to protect against to pursue charges if an employee theft claim is founded. Of- losses, said Mike McKeown of Arthur J. Gallagher, a risk man- tentimes, the associated costs can be more than the money a agement and employee benefits administration company. company can recover from the employee. Some of the most common forms of employee theft in- One particular form of employee theft companies should clude larceny or embezzlement, skimming, stealing business be on the lookout for is that of intellectual property, Harty said. opportunities and fraudulent disbursements. Those thefts could include everything from client lists to INDUSTRY AND BUSINESS OF ASSOCIATION IOWA There are several ways for companies to protect them- source code or trade secrets. “There are two types of selves against theft: Studies show that such crime is on the rise, but business- • Perform tougher background checks during the es do not view preventing insider fraud as a top priority. employers — those that hiring process. “There are two types of employers — those that have had • Establish a hotline or another way for employees to trade secrets stolen and those who are going to have trade se- have had trade secrets anonymously provide information on potential thefts. crets stolen,” Harty said. An important first step for a company to protect itself • In retail settings, have multiple employees working at stolen and those who against intellectual property theft is to audit its employee agree- once and have refunds or voids witnessed by a second ments and independent contractor agreements to make sure employee or manager. are going to have trade they have the fullest protection under state and federal law. • Implement clear anti-theft policies, and educate Harty says there is some good news. Legislation offers em- secrets stolen.” employees on them during regular meetings. “This ployers a greater level of recourse than they’ve had in the past. shows employees that your company takes this very For instance, the federal Defend Trade Secrets Act of 2016 seriously,” McKeown said. makes stealing trade secrets a federal crime and gives em- FRANK HARTY • Audit employee practices to ensure nothing out of ployers the ability to seize stolen property in some cases. The attourney at Nyemaster the ordinary is occurring. Computer Fraud and Abuse Act offers protection if an em- Goode Law Firm When employee theft is suspected, Harty said there are ployee hacks into an employer’s network or exceeds his or her two things that should occur right away in most cases. First, electronic authorization.

JUST ONE MINUTE.

Success today demands constant learning. Don’t let a day go by where you don’t learn something new.

Make the Tero Learning Minute Challenge part of your professional development

Each day, invest just one minute in reading one Tero social media post on Facebook, Twitter or LinkedIn. Or, enjoy a Tero Blog or YouTube video. Challenge yourself to learn something new about the interpersonal skills that research says account for 85% of professional success.

Just one minute. Visit www.tero.com. Click on the social media icons on the top right corner of the website.

TERO INTERNATIONAL: Providing customized training proven July 2016

to transform people and deliver the results you need. |

Achieve. Lead. Outclass. www.tero.com | [email protected]

515.221.2318 ext. 204 IOWA Record Business Rowena Crosbie, President

9B 10 Business Record IOWA | July 2016

B IOWA ASSOCIATION OF BUSINESS AND INDUSTRY BY THENUMBERS 2016-17 LeadershipIowa University class! There’s stilltimetojoinour Visit www.leadershipiowauniversity.com tolearnmore! Develop positive changeinorganizations, communitiesandthestate. Advance personalassociationswithotheryoungleadersandIowans. Enhance personalteamworkandleadershipskills. Learn aboutissuesandopportunitiestogrow inIowa. During LeadershipIowa University, participantswill: Send yourtopinternsorencourage thecollegestudentsyouknow toapplytoday. no money. Amongthem: business can prepare for adisaster that cost littleor Management Agency (FEMA) offers several ways a organization isprepared intheface ofanemergency. and CPRtraining for key co-workers to helpensure the company to buy a fire extinguisher or provide first aid

procedures andpractice them. • In fact, achecklist from theFederal Emergency Less than$500. Create evacuation and shelter-in-place That’s how much itwould cost a A CUSTOM PUBLICATION FOR ABI communicate withemployees inanemergency. oracall-inemail alert voice recording to protected page onthecompany website, an • software and firewalls. • building isunusable. • others whom you willuse inanemergency. • Set upatelephone call tree, apassword- Use andkeep up-to-date computer anti-virus Decide inadvance what you willdoifyour Create alistofcritical business contractors and ness campaign at www.ready.gov/business. a copy off-site. • peripherals, for insurance purposes. including computer hardware, software and • machinery offthefloorin case offlooding. • Find more suggestions from FEMA’s Ready Busi- Back upyour records and critical data andkeep Create alistofinventory andequipment, Elevate valuable inventory andelectric A CUSTOM PUBLICATION FOR ABI CAPITOL BUSINESS

2017 POLICY PROCESS

At ABI, planning for the next legislative session INDUSTRY AND BUSINESS OF ASSOCIATION IOWA begins as soon as the previous session has adjourned. ABI’s public policy team traveled throughout the state in May to meet with members and discuss the outcome of the 2016 legislative session and priorities for 2017. These regional meetings serve as a starting point for ABI’s policy development process. However, the bulk of the work takes place during the public policy Nicole Crain committee process. Committee meetings, which are ABI Senior Vice President strictly for members only, allow for engagement and Public Policy dialogue with other members on key issues facing Iowa Tailored to YOUR style business leaders. The committee meetings will take place in August, and the more members engage, the bet- ter ABI can represent Iowa businesses during the 2016 election cycle and the 2017 legislative session. Members can contact the ABI office at 515-280-8000 to register. After the policy meetings, the ABI Legislative Com- mittee will meet in September to review committee recommendations and propose association priorities to the ABI Board of Directors. The ABI board will also meet in September to finalize the 2017 Legislative Pri- orities and Policies. A house of worship isn’t just the four

Aug. 2 | Workplace and Product Safety exterior walls of the building. Architectural • Focuses on safety of any business’s most valuable details and beautiful stained-glass resource: its people, as well as the products and services they make and provide. This committee will windows add unique value — and unique address occupational safety, workers’ compensation and liability issues. risks — to the building. That’s why Grinnell Mutual developed its House of Worship Aug. 9 | Employment and Workforce • Focuses on traditional human resources issues, insurance package to protect the place of including health care benefits and the challenges of workforce and skill development, as well as worship and the people within. unemployment compensation issues.

Aug. 10 | Environment Contact your Grinnell Mutual agent • Focuses on air, water and land quality issues for details on our tailored insurance impacting the regulated community, including permitting challenges. packages for businesses like yours. Aug. 16 | Economic Growth July 2016

• Focuses on economic development issues ranging | from workforce and economic development state www.grinnellmutual.com incentive programs to transportation of people and goods.

Aug. 23 | Tax • Focuses on all forms of tax levied on businesses, including property, income, sales and use taxes. IOWA Record Business

11B 12 Business Record IOWA | July 2016 B IOWA ASSOCIATION OF BUSINESS AND INDUSTRY CONGRATULATIONS TO THE CLASS 2015-16 IOWA LEADERSHIP AHEAD OFTHECURVE A CUSTOM PUBLICATION FOR ABI

Bethany Wilcoxon Julie West Anthony Vaughn Dale Vander Berg Emily Toribio JR Textor Alyssa Sundell Megan Sorensen Andy Sokolovich Dave Slade Ryan Sheets Bobbi Segura Wendy Schultz John Schreier Melissa Reade Nicole Peckumn John Osako Jennifer Neumann Humphrey Mwangi Joe Murphy Jeff Menary Matthew McKinney Claire Masker Adam Koppes Matt Joens Ganesh Jayaram Brent Hinders Lance Henning Jason (Jay)Ferris Elizabeth Dawley Brian Crotty Jennifer Crimmins Susan Corrigan Erin Campbell Scott Burns Deb Brown Bret Braafhart Sarah Bey Kelly Barrick NAME

Capital Crossroads PCG Marketing /West Works Alliant Energy Peoples Bank Fareway Stores Inc. Hubbell RealtyCompany DuPont Pioneer Children’s Hospital &MedicalCenter Clinton RegionalDevelopment Corporation Renewable Energy Group University ofIowa, Tippie CollegeofBusiness Iowa Women LeadChange(IWLC) City ofCouncilBluffs The DailyNonpareil Greater CedarValley Alliance&Chamber Kemin Industries Informatics Inc de Novo Alternative Marketing First Resources Corporation Iowa StateUniversity Grinnell MutualReinsurance Company BrownWinick LawFirm National PorkBoard Iowa Farm Bureau Federation Palmer Group SSAB Iowa Inc. Hopkins &HuebnerP.C. Greater DesMoinesHabitatforHumanity Veridian Credit Union Scottish RitePark HDH AdvisorsLLC Citizens CommunityCredit Union St. MartinLandCompany Iowa AssociationofElectricCooperatives Pella Corporation Webster CityArea ChamberofCommerce Iowa DivisionofCriminalInvestigation Eagle View Partners,LC The PrivateBank COMPANY

Des Moines/ Moines Altoona / Steamboat Rock/ Iowa Falls Sioux Center/ Des Moines/Boone Des Moines/West DesMoines West Des Moines /Johnston Council Bluffs/Omaha Clinton / Ames / Iowa City/Iowa City Des Moines/ Council Bluffs/ Council Bluffs/ Cedar Falls /Waterloo Des Moines/ Cedar Rapids/ Cedar Rapids/ Sigourney / West DesMoines/Ames Grinnell / West DesMoines/ Urbandale /Clive Des Moines/West DesMoines Ankeny /West DesMoines Bettendorf /Muscatine Norwalk /DesMoines Ankeny /DesMoines Council Bluffs/ Des Moines/ West DesMoines/West DesMoines Fort Dodge/ Cedar Rapids/ Urbandale /DesMoines Pella / Webster City/Webster City Pleasant Hill/DesMoines Cedar Falls /CedarFalls Johnston / HOME CITY / WORK CITY A CUSTOM PUBLICATION FOR ABI GET TO KNOW

MEET OUR NEWEST ABI MEMBERS Partners in Progress

City of West Des Moines Community and Economic Development, West Des Moines IOWA ASSOCIATION OF BUSINESS AND INDUSTRY AND BUSINESS OF ASSOCIATION IOWA Check Point Software Technologies, West Des Moines NAI Electrical Contractors, Ames Millhiser Smith Agency Inc., Cedar Rapids

Learn more about how ABI membership could benefit your company by visiting www.iowaabi.org/membership/why-abi.

NEED TO KNOW Open your doors for Manufacturing Day 2016

Manufacturing is one of the lead- Advanced Manufacturing partnered ing industries driving Iowa’s economy, with Iowa State University’s Center and it’s an industry Iowa employees for Industrial Research and Service can be proud to be a part of. and Iowa’s 15 community college to Each year on the first Friday in create a National Manufacturing Day October, manufacturers are encour- event in each of Iowa’s 99 counties. Relocating or Expanding? aged to open their doors to students, This year, local partners are again the press and members of the public encouraged to participate in this great ese Are Just a Few of Many Iowa Options to Consider! July 2016

to help them gain a better understand- event. Make connections with school | ing of what modern-day facilities are districts and manufacturing compa- Contact Iowa Area Development Group for Assistance With: really like. nies to host a facility tour, provide • Site & Building Location Services Manufacturing Day, which will demonstrations or offer other ways to take place this year on Oct. 7, is a grow- introduce students and others to the • Financial Incentive Packaging ing grass-roots movement dedicated world of manufacturing. • Project Management & Technical Support to overcoming the shared challenges Contact CIRAS at cirus_mfgday@ facing manufacturers today. iastate.edu for more information. Business Record IOWA Record Business In 2015, the Iowa Association of www.IADG.com 800-888-4743 Business and Industry and Elevate 13B 14 Business Record IOWA | July 2016 B IOWA ASSOCIATION OF BUSINESS AND INDUSTRY Storey Kenworthy |800-622-4536www.storeykenworthy.com break room Ask aboutourexclusivebuyABI longstanding commitment toaginnovation iscentral tooureconomy world grows, eats,andproduces energy andmaterials.Ourregion’s — andanessential ingredient for amore sustainableglobalfuture. Affinity Programbenefits! Central toIowa Iowa’s Cultivation Corridor isimproving theways inwhichthe Groundbreaking new technologyandscience developed in Print Essential totheWorld Free StateWide On All SupplyOrders Delivery Office

cultivationcorridor.org pr omo A CUSTOM PUBLICATION FOR ABI Furniture ABI ExecutiveOpen ABI TaxCommitteeMeeting ABI EconomicGrowthCommitteeMeeting ABI EnvironmentCommitteeMeeting ABI Employment&WorkforceCommitteeMeeting Leadership IowaUniversity,FirstSession ABI Workplace&ProductSafetyCommitteeMeeting Business Horizons AUG. 29 AUG. 23 AUG. 16 AUG. 10 AUG. 9 7-11 AUG. AUG. 2 17-21 JULY Visit www.iowaabi.org andclickthe“Events” tabfordetails onupcomingevents. West DesMoines 1600 JordanCreekParkway Des MoinesGolfandCountry Club 11:15 a.m. Des Moines ABI Office|400E.CourtAve.,Suite100 11:35 a.m. Des Moines ABI Office|400E.CourtAve.,Suite100 11:15 a.m. Des Moines ABI Office|400E.CourtAve.,Suite100 11:15 a.m. Des Moines ABI Office|400E.CourtAve.,Suite100 Des Moines 11:15 a.m. Des Moines ABI Office|400E.CourtAve.,Suite100 Pella Central College CALENDAR OFEVENTS A CUSTOM PUBLICATION FOR ABI EMBARRASSED EXECUTIVE ADVISORY COUNCIL

Steve Cassabaum 21st Century Rehab

Todd McDonald Q. What data security strategies should ATW Training Solutions

your business consider implementing Jim Nalley BCC Advisers today, to protect it in the future? Matthew McKinney Attorney, BrownWinick Law Firm Paul Drey [email protected] Brick Gentry P.C. INDUSTRY AND BUSINESS OF ASSOCIATION IOWA

Open your industry’s latest trade publication, are carefully crafted communications aimed at de- A. attend a business conference or simply scan the ceiving the recipient and gaining access to a com- Debi Bull news, and data security will undoubtedly be dis- pany’s sensitive information. To the untrained eye, BrownWinick Law Firm cussed. While your industry is certainly discussing today’s phishing attempts often appear to come the issue, is your business’s leadership team simi- from your business’s IT team (directing a trusting larly discussing data breaches and properly prepar- employee to download a required “patch”) or from Mike O’Donnell ing for what FBI Director James Comey recently the leadership team (directing an employee to CIRAS stated is not an “if” for businesses, but a “when”? open, complete and return a “form” contained in an Here are three items your business can immedi- attachment). The “patch” and “form,” however, are ately consider for purposes of being prepared: not as described, but rather, malicious code that Rob Kane can compromise even the most advanced infra- CliftonLarsonAllen 1. Knowledge is Power; Understand Your Risks. structures. These sophisticated attacks can trick nearly anyone in an organization. However, with You cannot protect what you do not know. Con- proper and ongoing training, employees can identi- Derek Bleil sequently, it is critical for businesses to take time fy phishing attempts and quickly become a strong EMC Insurance and fully understand their digital footprint. Care- defense in the daily fight against unauthorized ac- fully assess digital assets, where they reside, who cess (internal and external) to digital assets. has access, how access is (or isn’t) restricted, the Michael Teachout various degrees of data sensitivity, and what virtual 3. Develop an Incident Response Plan. Focus OneSource and physical protections are in place to protect the data. For instance, because a server with remote Emergencies never occur at convenient times. access can present an easier target for hackers, is As such, if a breach occurs, it is critical that your Iacovos Zachariades it vital for your business that all sensitive informa- business have an incident response plan in place Global Reach tion remain on a remote-access-enabled server? to ensure an orderly and timely response. For in- Conversely, could your business still operate (and stance, if a data breach occurs over a weekend, does significantly reduce its risks) by placing top-level, IT have appropriate contact details and a call tree Juli Jenkins highly sensitive information on a secure server that to follow? Who will your business rely on for: (1) LMC Insurance and Risk is not susceptible to the risks of remote access? technical expertise in stopping the breach, investi- Management gating the scope of the attack and patching the vul- Holly Poort 2. Employees Are Your First Line of Defense. nerability, all while preserving records and other evidence; and (2) legal expertise in complying with Manpower Hackers are increasingly targeting human state and federal notification and related require- weaknesses and vulnerabilities, rather than patch- ments, including requirements specific to your Michele Farrell able weakness in a company’s IT infrastructure. industry? A properly prepared incident response Measured Intentions Specifically, through a deceptive practice known plan will include each of these items along with as “phishing,” today’s sophisticated hackers aim to numerous others. Put another way, just as when prey on employees who may easily, unknowingly your business is forced to respond to a fire or flood, Lance Gardner and voluntarily give up keys to your business’s time is always of the essence in a data breach, and Principal castle by merely clicking a link, downloading a file a carefully prepared incident response plan can en- or opening an email attachment. Notably, today’s sure you’ll be prepared to respond in a timely and phishing attempts are no longer blatantly obvious orderly manner. Stephen Fry (being sent by the “Prince of Nigeria”). Rather, they Spindustry Digital July 2016

Alan Richardson | Transition Point Business Advisors ARE YOU AN ABI MEMBER? CHANCES ARE THE ANSWER IS YES.

ABI is Iowa’s oldest and largest business network, representing almost 1,500 businesses of all types and sizes Greg Shireman Wellmark, Inc. employing over 310,000 Iowans in all 99 counties. If you are not sure if your organization is a member of ABI,

contact Dorothy Knowles at 515-235-0568 or [email protected]. IOWA Record Business

15B 16 Business Record IOWA | July 2016 B IOWA ASSOCIATION OF BUSINESS AND INDUSTRY 6960 BizRecord-9.6x10.75.indd 1 for membersto protect theirsmilesandkeep themhealthy. of dentists, prompt answers and personable service, we make it easy the state’s leadingdentalbenefitsprovider. With thelargest network A healthy smileisapowerful thing.Itdeserves DeltaDentalofIowa, A CUSTOM PUBLICATION FOR ABI deltadentalia.com 1/8/16 2:11 PM