LATROBE AND KENTISH COUNCILS

INFORMATION PACKAGE FOR APPLICANTS

Position: Manager Corporate and Business Services

Employment Status: Full-Time (5-Year Fixed Term Contract)

Department: Customer and Business Services

Applications Close: Monday, 18th January, 2021

Contents General Application Information ...... 3 Position Advert...... 4 Position Description ...... 5 Employment Information ...... 10 Information about the Latrobe Municipality ...... 12 Information about ...... 12 Information about the Kentish Municipality ...... 13 Information about ...... 13 Organisational Overview ...... 13 Information about Resource Sharing ...... 15

2 | Page General Application Information two interviews may be required.

Thank you for your interest in the Upon an applicant accepting the role, advertised Manager Corporate and unsuccessful applicants will be notified in Business Services position with the writing (email where possible). Latrobe and Kentish Councils. Pre-Employment Checks Application Format All positions will require pre- All applications must consist of the employment checks of prospective following four documents: employees because of the nature of duties and responsibilities attached to 1. Application Form the positions. 2. Cover Letter – 1 Page Limit 3. Resume including up to 3 referees These checks may include a conviction – 4 Page Limit check and/or identity check, and will 4. Response to ‘Selection Criteria’ include a reference check and medical outlined in the position check including a drug screen. description – 5 Page Limit. Applicants who do not agree to these Applications will not be checks should indicate this in their considered if Selection Criteria application cover letter. are not addressed. Selection on the Basis of Merit Lodgement Latrobe and Kentish Councils are Applications may be submitted online via equal opportunity employers. All the Kentish or Latrobe Website (preferred applications will be assessed against method): the same criteria. Selection will be www.latrobe.tas.gov.au/notice-board/job- based on highest merit for the position, vacancies past experience and ability to perform

. www.kentish.tas.gov.au/council/employment the advertised position

Or Via Email: Further Information [email protected] Questions should be directed to Gerald Monson, General Manager, Or Via Mail: on 0417 384 722. Private and Confidential The General Manager For further information on either Kentish Council Council, please refer to the websites PO Box 63 at www.latrobe.tas.gov.au or SHEFFIELD TAS 7306 www.kentish.tas.gov.au

Closing Date for Applications: Monday 18th January 2021 at 4.00pm

Please note: Applications that are not received by the closing date will not be accepted.

Process Applicants will be notified in writing (email where possible) of the receipt of their application.

Post shortlisting applicants will be advised if they are required for interview. Up to

3 | Page Position Advert

Latrobe and Kentish Councils are seeking a Manager Corporate & Business Services to join the General Manager in leading the management team of both Councils.

In this role you will be required to have proven ability and achievement in leadership and strategic thinking, have substantial relevant experience and a demonstrated ability in the development and delivery of a complex range of services.

This is a fantastic opportunity for a person who leads by example, thinks strategically, builds relationships, makes decisions, is creative and innovative and is committed to continuous improvement.

The successful applicant will work closely with the General Manager in further developing and implementing the formal Shared Services Agreement which operates between the two Councils.

Applications: To apply, visit either Council website to obtain an Information Package. Applications are to be lodged online and are to be received by 4pm on Monday, 18 January, 2021.

4 | Page Position Description

Kentish and Latrobe

Councils

POSITION DESCRIPTION

Position Title: Manager Corporate and Business Services Department: Customer and Business Services Reports to: General Manager Work location: Kentish and Latrobe Council areas Status: Full-time (5-year Fixed Term Contract) Classification: Executive Officer Level 3 Date: 18 December 2020 This position is a shared position between the Kentish and Latrobe Councils. Whilst the primary employer is Kentish Council, the position requires provision of services to both Councils as needed/directed.

PRIMARY OBJECTIVE To provide visionary and effective leadership to the Corporate and Business Services areas of the Councils. The Manager Corporate and Business Services will lead a team of professionals to ensure there is the provision of high quality corporate support to both Councils in the areas of:

• Financial Services • Customer Service • Records Management • Information Technology and Management • Economic and Community Development • Contracts and Procurement • Strategic Planning • Budgeting and Cost Control • Risk Management.

KEY FUNCTIONS • Assist the General Manager and both Councils in developing and meeting their strategic objectives for the Latrobe and Kentish communities. • Provide quality advice to the Councils, the General Manager and staff.

5 | Page • Foster a responsive and customer service orientated approach for all service delivery. • Embrace innovation, technology, and sustainability in delivering the objectives and key responsibilities of the role. • Ensure the Councils comply with the statutory requirements of the Local Government Act 1993 and relevant legislation. • Provide a mix of ‘hands-on’ leadership and management, in the provision of quality advice to the Councils.

ACCOUNTABILITIES Corporate & Business Services • Encourage the team to embrace and explore innovative systems and processes to improve and advance both Councils operations. • Drive improvements in efficiency and effectiveness through further advancing shared services and collaborative practices between the two Councils. • Encourage and assist staff to reach their full potential and ensure they have a clear understanding of both Councils expectations through effective consultation, leadership and commitment to human resource management principles. • Provide critical analysis of existing systems and processes to identify opportunities for improvement. • Ensure activities, functions and responsibilities are carried out in accordance with statutory obligations and legal procedures, minimising exposure to risk and litigation. • Encourage a strong commitment to responsive and friendly customer service, in all dealings with the community. • Provide oversight in relation to all contracts and procurement undertaken by the Councils. • Ensure programs and services are delivered in line with both Councils Annual Plans and are provided within budget limitations. • Assist in further developing both Councils reputations as professional, responsive, customer driven organisations within their respective local communities, the local government sector and at other levels of government both State and Federal. Council and Executive Support • Provide accurate, timely advice to the Councils, Council Committees, General Manager and the Executive Leadership Team ensuring the respective Councils decisions are promptly and effectively actioned/implemented. • Research issues and prepare concise reports and correspondence for the Council and the General Manager. • Prepare reports and presentations as necessary, including at times on matters which may be considered a complex. Governance and Statutory Compliance • Ensure the Councils comply with their obligations under the Local Government Act 1993 and other relevant legislation.

6 | Page • Provide information and advice to the Councils in relation to their governance obligations under the Local Government Act and other relevant legislation. • Ensure both Councils meeting agendas and reports are complete, accurate, are to an appropriate standard and comply with legislative requirements. • Develop and review governance related policies and procedures. • Ensure the Councils fulfil their obligations under the Right to Information Act 2009. • Coordinate the preparation of both Councils Annual Reports, Annual Plans and Budget Estimates. Other Functions • Provide support to the operation of the various Committees operating across both Council areas. • Manage the effective delivery of information systems including the continued implementation of TechOne across both Councils. • Ensure the effective delivery of the Council records management functions. • Oversight of the Council’s insurance program. • Ensure appropriate systems are in place to control all risk exposure and actively drive improvements in risk management practices. • Develop and coordinate activities associated with Business Continuity Plans for both Councils. Work Health & Safety • Ensure all work practices are carried out in a safe manner and in accordance with the Council work health and safety policies and procedures.

ORGANISATIONAL RELATIONSHIPS

REPORTS TO: General Manager

DIRECT REPORTS: Team Leaders in the areas of Customer & Administrative Services, Economic & Community Development, Financial Services, Information Technology, Business Services

INTERNAL LIAISONS: Executive Leadership Team All staff Mayor and Councillors – Latrobe Mayor and Councillors – Kentish

EXTERNAL LIAISONS: Community Members Ratepayers Politicians Community and Business Groups

KNOWLEDGE AND SKILLS Judgement and Decision Making • Proven ability to undertake key responsibilities of the position.

7 | Page • Ability to solve problems to achieve the objective of the position within resource constraints. • Exercise judgement when dealing with complex or technical issues. • Provide excellent customer service to all areas of both Councils, the community and external stakeholders.

Specialist Skills and Knowledge • Knowledge of operating arrangements in a local government environment and context. • Demonstrated financial management skills and knowledge. • Understanding of business planning, risk management and information technology and services. • Sound understanding of public relations. • Skilled in the use of computer applications. • Capacity to address continuous improvement and the development and implementation of new and innovative work practices. Organisational • Demonstrated supervisory experience in a local government, commerce, or the public sector environment. • Knowledge of Microsoft based applications and particularly advanced spreadsheeting abilities, together with the TechOne (or similar) accounting system environment. • Experience/understanding of the value of financial management reporting processes including the preparation of budgets and financial statements. • Compliance with all legislative requirements and business practices. • Exceptional and effective interpersonal skills with the ability to consult, negotiate and resolve issues. • Proven ability in time management and the provision of assistance to others in setting priorities, ensuring specific timeframes and allocated tasks are met in a timely manner. • Ability to work independently and take ownership to resolve issues and influence service delivery outcomes. • Capacity to formulate and communicate a vision and clarity of direction. • Proven ability to work within a team, and being able to coordinate and develop policies and procedures effectively. • Being able to manage multiple tasks effectively with a degree of flexibility within a dynamic changing workplace environment. Interpersonal • Ability to gain co-operation and build effective working relationships with key internal and external stakeholders. • Demonstrated experience in the management of a team and the ability to source cooperation from others to achieve goals and objectives. • Ability to identify, discuss and resolve issues at all levels of the organisation.

8 | Page • Demonstrated positive and proactive attitude, enthusiasm and ability to motivate, encourage and lead others by example. • Demonstrated experience in managing staff performance. • Use initiative and act professionally, with honesty, integrity and confidentiality. • Demonstrated ability to work within tight timeframes and regularly monitor deliverables.

Change Management • Ability to recognise issues and use own initiative to identify and implement solutions. • Being able to promptly respond to changed circumstances and make sound decisions to ensure the ongoing efficient and effective delivery of key deliverables. • Adhere to all legislative requirements and business practices.

SELECTION CRITERIA 1. Extensive relevant experience at a senior management level

2. Demonstrated experience in managing multi-discipline staff and budgets.

3. Knowledge of how long term financial planning, budget preparation, budget control, accounting standards and financial reporting operates in a local government context.

4. A record of achievement in a leadership role involving areas such as strategic planning, financial management, ICT, customer services, economic and community development.

5. Possess a high level of management and leadership skills including the proven ability to provide direction, mentoring and support to a multi-disciplinary team of people working in a highly visible area which requires quality results often within tight timeframes.

6. Demonstrated interpersonal skills, which facilitate interaction, co-operation and trust with relevant groups and individuals including both internal and external stakeholders, and the ability to negotiate and resolve conflict when necessary.

7. Knowledge and understanding of the Australian political system and the roles and responsibilities which apply to the local government sector.

8. Relevant tertiary and post graduate qualification in a financial or business discipline.

9. Ability to interpret legislation and standards which apply to local government.

10. Political acumen, political sensitivity, and confidentiality.

9 | Page Employment Information

SALARY This position is classified in the Executive Officer Stream, and carries an over-award salary band of $120,000 - $140,000. The salary paid will be within the level range according to the incumbent’s skills, qualifications and experience.

TERM The position is offered on a full-time five-year fixed term contract.

AWARD Local Government Industry Award 2010

ENTERPRISE AGREEMENT Kentish Council Enterprise Agreement 2015

LEAVE ENTITLEMENTS Annual leave Four weeks annual leave based on ordinary hours of work.

Annual leave loading Annual leave loading of 17.5% calculated on the employee’s minimum weekly rate of pay in addition to payment for annual leave provided.

Long Service Leave 90 days after 10 years continuous service based on ordinary hours of work.

Personal leave Pro-rata of 10 days each year based on ordinary hours of work. Personal leave may be used when the employee is; • Absent due to personal illness or injury; or • Required to provide care to a member of the employee’s immediate family or household who is ill or injured and requires such care.

SUPERANNUATION Employer superannuation contributions of 12.5% of the employee’s ordinary time earnings (as per the Australian Tax Office definition).

Employer contributions may be directed to any complying superannuation fund of the employee’s choice. If no choice is made by the employee the Council will direct the employer contributions to TasPlan Superannuation as the default fund for Council employees.

Employees may make voluntary personal superannuation contributions to their chosen fund, either by salary sacrifice out of pre-tax income, or out of post-tax income.

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VEHICLE A Council vehicle may be provided for business and reasonable personal use under a lease back arrangement subject to negotiation.

TRAINING AND DEVELOPMENT Latrobe and Kentish Councils provide opportunity for employees to develop through the provision of training through in-house and external training courses or through study assistance for employees undertaking relevant qualifications. Access to training is determined by consultation between the employee’s manager and the employee.

MEDICAL ASSESSMENT Comprehensive pre-employment medical examinations are an integral step in the recruitment and selection process.

PROBATION PERIOD The appointment to this position is subject to a probationary period of 6 months.

11 | Page Information about the Latrobe Municipality The Latrobe Municipality is located in the north-west of and shares a municipal boundary with Kentish Council, Devonport City Council, and . The Municipality covers a total area of 600 square kilometres including the townships of Latrobe, Port Sorell, Shearwater, Hawley, Wesley Vale, Sassafras, Moriarty and Tarleton.

The Municipality is one of the fastest growing residential areas in Tasmania, has an estimated population of 11,097 and of the 29 local government areas, Latrobe is one of ten projected to show the strongest growth over the next ten years.

There are six primary schools and two high schools in the Municipality and the Mersey Community Hospital is situated in Latrobe.

Information about Latrobe Council The Latrobe Municipality comprises over 6,395 properties and the Council has an estimated income of $20.5M. Council’s 2020/21 Annual Plan and Budget and the Council’s Strategic Plan are available from Council’s website www.latrobe.tas.gov.au

Council employs around 55 staff in managing and delivering a wide range of services including urban stormwater drainage, roads, recreation and park facilities, waste management, building and environmental services, community development and economic development. Major facilities owned by Council include Port Sorell Community Centre and Camp Banksia, Australian Axemans Hall of Fame, Latrobe Recreation precinct comprising sports ovals, sports stadium, gymnasium and swimming pool and skate park.

12 | Page Information about the Kentish Municipality The Kentish Municipality is located in the north-west of Tasmania, slightly inland from the coast. Kentish covers a total area of 1,187 square kilometres and has a population of approximately 6,481.

The landscape ranges from lush rural farmland to spectacular mountain scenery. One of Tasmania’s key visitor attractions, , is located in the municipal area, as is the world standard Lake Barrington Rowing Course. Mount Roland watches over the town of Sheffield (population 1,538) which has developed as the “Town of Murals”. The other major towns are Railton the “Town of Topiary” (population 1,231) which has a cement manufacturing industry and Wilmot “Valley of Views” (population 395). There are a number of outlying areas throughout the municipality with evocative names like Paradise, The Nook, Nowhere Else & Promised Land that are also visitor attractions.

Sheffield is the major commercial, retail and administrative centre for the Municipality. Local industries include agriculture, tourism and manufacturing.

Information about Kentish Council The Kentish Council’s purpose is to serve the people of the Kentish municipality. It is Council’s responsibility to undertake and be accountable for the planning, direction and management of resources to meet the present and future needs of the community.

The Kentish Municipality comprises over 3,678 ratable properties and the Council has an estimated income of $12.1M. Council’s 2020/21 Annual Plan and Budget and the 2014 – 2024 Strategic Plan are available from Council’s website www.kentish.tas.gov.au

Council employs around 35 staff in managing and delivering a wide range of services including urban stormwater drainage, roads, recreation and park facilities, waste management, building and environmental services, community development and economic development. Facilities owned by Council include a Medical and Health Centre, local halls and sports grounds and parks.

13 | Page Organisational Overview

14 | Page Information about Resource Sharing Kentish and Latrobe Councils value collaboration and partnerships both within and outside their municipalities. As part of their business models, the councils have entered into a resource-sharing arrangement.

A resource-sharing business model allows both councils to deliver services and outcomes for their respective communities in a cost efficient and effective manner. Partnerships of this nature enable the communities to gain benefits that may have been otherwise unattainable.

The resource-sharing arrangement is governed by a Memorandum of Understanding which articulates all the terms and conditions for the parties to abide by. The arrangement has been and will continue to be managed on the basis of value to each Council.

Since the inception of the resource-sharing arrangements in 2010, the number of resources shared has steadily grown. The resources shared have typically been those which require more substantial investment, ranging from senior management roles, specialist roles or in securing plant, equipment and systems. Other opportunities for a mutual gain from a shared commitment, input and output have also been realised.

Kentish and Latrobe Councils are also seeking opportunities to develop partnerships with other Councils to build further on the benefits of this business model, provided all parties involved with Council receive value and gain as a result.

Both Councils have recently commenced an Embedding Shared Resources Program. The Program will; • establish common policies, systems and ways of working between the two Councils • Identify economies and efficiencies through cash savings and service uplift • Ensure the workforces of both Councils meet the current and future needs of their communities in terms of numbers, skills and attributes • Mitigate the risks of critical services required of the Council in the two communities being unable to be delivered • Develop common, simplified ways of working.

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