Banyule Business logo colour breakdowns
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BANYULE BUSINESS GUIDE WE’RE HERE FOR YOU
Banyule Council supports »» Celebrate business achievement and excellence a strong and successful via the Northern Business local economy, where Achievement Awards and the businesses prosper. Banyule BestBiz Awards. The Plan also outlines our Banyule City Council’s commitment to support thriving Economic Development Unit strip shopping precincts through are a dedicated team that is the activities of our 11 local traders committed to supporting you to associations, which deliver a range establish and grow your business of marketing and management in Banyule, this includes acting activities across Banyule’s vibrant as a point of contact for business shopping precincts. enquiries, the provision of economic data, and connecting people and organisations Last updated March 2017 through events and networking. For the latest news and information Our Business support visit www.banyulebusiness.com.au commitments are outlined in For further information about our Economic Development this guide or business support Plan 2015 – 2020, which states services please contact: specifically that we will: Economic Development Unit »» Continue to provide a broad Banyule City Council range of events to meet the needs of Banyule businesses; PO Box 94, Greensborough »» Provide a small business advisory service and VIC 3088 digital business support in Ph: 9490 4222 collaboration with partners; [email protected] »» Identify targeted support for new businesses, enhance @banyulebusiness communications and promote the importance of small banyulebusiness business; and
Cover Images LEFT: Vogue Bomboniere, Yallambie ABOVE RIGHT: Lower Plenty Veterinary Clinic MIDDLE: Max’s Burgers, Montmorency BOTTOM RIGHT: Economic Development Units Business Breakfast CONTENTS
01 Banyule at a Glance 4
02 Support and Information for Businesses 8
Information and Referral 9 Demographic Information 9 Banyule Business Website 9 Training and Business Development 9 Business Networking Opportunities 10 Business Awards 10 Business Advisory Service 10 Co Working 10 Banyule Nillumbik LLEN 11 Local Procurement Opportunities 11 Business News 11
03 Supporting our Retail Centres 12
04 Other Assistance provided through Council 14
Building 15 Development Planning Unit 15 Working from Home 15 Community Planning 16 Health Services Unit 16 Waste Collection 17 Local Laws Unit 17 Strategic Planning Unit 17
05 Useful Business Links 18
06 Starting a Business Checklist 20
07 Contact Us 22 Upper Heidelberg Road, Ivanhoe
01 BANYULE AT A GLANCE Wollert Mernda
Roxburgh South Morang
MELBOURNE Epping AIRPORT University Hill Broadmeadows Diamond Creek
Gladstone Park Greensborough Glenroy
Reservoir Eltham ESSENDON AIRPORT
Coburg Yarra River Preston Heidelberg Brunswick Northcote Ivanhoe MELBOURNE NORTHERN SUBREGION Roxburgh South
MELBOURNE Epping Northern subregion boundary AIRPORT University Hill City of Banyule boundary Broadmeadows Diamond Creek Road network Gladstone MELBOURNE Park CENTRALGreensborough BUSINESS Rail network (including stations) Glenroy DISTRICT Tram network Reservoir Open space/parkland ESSENDON Eltham AIRPORT Waterway Coburg Health precinct Yarra River Preston Education node Heidelberg Banyule activity centre Brunswick Northcote Ivanhoe
BanyuleMELBOURNE is located in Melbourne’s north-east, CENTRAL BUSINESS betweenDISTRICT 7 and 21 Kilometres from Melbourne’s Central Business District.
The City covers an area of The three main activity areas approximately 63 square of Greensborough, Heidelberg kilometres. The City of Banyule and Ivanhoe contain a diverse is bounded by Nillumbik mix of retail businesses as well Shire in the north and as a broad range of service north‑east, Manningham City industries. Heidelberg is also in the south‑east, the Cities of home to a regionally significant Boroondara and Yarra in the health precinct. Approximately south, and Darebin City and the 80% of businesses are located City of Whittlesea in the west. outside these activity centres, including significant numbers of home‑based businesses.
5 BANYULES ECONOMY
IMPORTANT STATISTICS
GROSS REGIONAL POPULATION LOCAL JOBS PRODUCT 126,232 46,552 $4.65bn (ABS ERP 2015) (NIEIR 2015) (NIEIR 2015) LOCAL EMPLOYED LARGEST INDUSTRY BUSINESSES RESIDENTS HEALTH CARE AND SOCIAL 9,990 64,290 (NIEIR 2015) (NIEIR 2015) (ABS 2015)
EMPLOYMENT BY INDUSTRY
LARGEST THREE INDUSTRIES IN BANYULE (In 2014/2015 in relation to Full time Equivalent (FTE) employment)
13,697 4,634 5,121
Healthcare & social assistance Education Retail trade & training
IN COMBINATION, THESE THREE INDUSTRIES ACCOUNT FOR OR
23,452 50.4% PEOPLE IN TOTAL OF THE WORKFORCE
6 REGISTERED BUSINESSES
PROPORTION OF REGISTERED BUSINESSES IN CONSTRUCTION (as a % of total registered businesses) 19.7% 16.8%
Banyule Victoria
The Construction industry had the largest number of total registered businesses in the City of Banyule,
VALUE ADD
THREE MOST PRODUCTIVE INDUSTRIES IN BANYULE (In 2014/2015 $1,073M $322M $303M
Healthcare & social assistance Education Retail trade & training
7
Austin Hospital, Heidelberg The Britex Group, Bundoora
02 SUPPORT AND INFORMATION FOR BUSINESSES SUPPORT AND INFORMATION FOR BUSINESSES
INFORMATION AND REFERRAL BANYULE BUSINESS WEBSITE The Economic The latest local business information can be viewed Development Unit through Banyule City Council’s provides a first point of business website located at contact for local business www.banyulebusiness.com.au and acts as an important The Banyule business website link between the Banyule includes: business community, »» Calendar of events and various government programs organisations and »» Free monthly e-bulletin subscription regional developement »» Access to local shopping organisations. information »» The latest in federal, state and DEMOGRAPHIC INFORMATION local business support services There are close to 10,000 »» Access to local products businesses that call Banyule home. and services A community and economic »» Business profiles profile for Banyule can be obtained through Banyule’s TRAINING AND BUSINESS DEVELOPMENT business website at Banyule is committed to building www.banyulebusiness.com.au the knowledge and capacity These profiles are regularly of all businesses and as such updated to reflect changes in provides a number of training our local resident population, programs for free or at a minimal industries, jobs and infrastructure. cost. Topics include (but are not limited to) online marketing, facebook, twitter, e-commerce, finance and business planning.
9 BANYULE BUSINESS GUIDE
BUSINESS ADVISORY SERVICE In collaboration with the Box Hill Business Enterprise Centre and the Cities of Manningham and Whittlesea, Banyule Council offers a free monthly small business advisory service. Economic Development Units Women in Business Lunch Through the service businesses can book in for a free one-on- BUSINESS NETWORKING OPPORTUNITIES one confidential session with an experienced business advisor From Business breakfasts with a wealth of experience in to BestBiz Awards events, areas including (but not limited Banyule Council facilitates and to) marketing, business planning, supports a variety of business financial management, website networking opportunities where development and more. local businesses are provided with the opportunity to meet and establish connections with CO WORKING like‑minded businesses. Banyule is proud to support Banyule digiDECL, a progressive BUSINESS AWARDS and affordable co-working office space located in The The BestBiz Awards were Mall, Heidelberg West. The co- established to promote and working space is managed by recognise Banyule businesses Melbourne Innovation Centre and and reinforce the benefits of is ideal for start-up businesses, shopping, eating and doing freelancers, micro-businesses and business locally. As a people’s other professionals who would choice awards program, the otherwise work from home. Co- community vote for their working provides the opportunity favourite Banyule businesses in to network and gain knowledge each of the eight categories and from others who use the space. an additional Mayoral Choice Award. The BestBiz Awards For more information on digiDECL is just one of the many ways call 0423 760 103, email Council supports prospective and [email protected] or visit www.digidecl.com.au established businesses, helping them to thrive in Banyule.
10 SUPPORT AND INFORMATION FOR BUSINESSES
THE BANYULE NILLUMBIK LOCAL LEARNING EMPLOYMENT NETWORK (BNLLEN) The BNLLEN works in partnership with business and industry to improve education, training and employment outcomes for young people aged 10-19, particularly those young people who are at risk of disengaging or who have already disengaged from education and training and are not in meaningful employment. If your business can support a young person through work experience, traineeships or Daniel Flynn, Thankyou Group apprenticeships contact the Banyule / Nillumbik LLEN BUSINESS NEWS call 9431 8000, Want to be kept up to date on email [email protected] or the latest local business news visit the website www.bnllen.org.au and opportunities? LOCAL PROCUREMENT OPPORTUNITIES The Economic Development Unit Banyule City Council’s produces a monthly e-bulletin Procurement Department which provides information regularly advertises tenders to on the latest business news purchase goods, services and and training programs. This is major works. To access a list of a great way to be informed of advertised tenders and tender current issues and opportunities. documents online, visit Council’s To register please visit eTendering system. www.banyulebusiness.com.au www.banyule.vic.gov.au/Business/ Tenders
11 Yuppy Puppy Dog Grooming Services, Macleod
03 SUPPORTING OUR RETAIL CENTRES SUPPORTING OUR RETAIL CENTRES
Banyule City Council Manager to coordinate the has a successful association’s activities and act as a key point of contact program of support for between Council and the retail centres, in the association (including its broader form of a Special Rates membership base). and Charges Program. Our Traders Associations for the retail centres are:
Delivered in partnership with »» Bell Street Mall Traders traders associations, these Association programs not only market »» Eaglemont Traders Association and promote the local offer, but act as a catalyst for »» East Ivanhoe Traders investment and coordination of Association activity. The broader marketing »» Greensborough Chamber and promotional activities that of Commerce these schemes deliver can »» Heidelberg Central Traders include community events, Association competitions, newsletters, »» Ivanhoe Business Association advertising and business networking opportunities. »» Lower Plenty Traders Association These initiatives encourage commerce, retail and professional »» Macleod Traders Association activity and employment in »» Montmorency Traders our retail centres. Our special Association rate and charge schemes are »» Rosanna Traders Association considered a model nationally »» Watsonia Traders Association for funding contributions and associated support. Trader Association contact details Each special rate scheme is and information for your local overseen by an incorporated centre can be accessed through the traders association that has Banyule Business Website at appointed a part time Centre www.banyulebusiness.com.au
13 Bell Street Mall streetscape upgrade, Heidelberg
04 OTHER ASSISTANCE PROVIDED THROUGH COUNCIL OTHER ASSISTANCE PROVIDED THROUGH COUNCIL
BUILDING DEVELOPMENT PLANNING UNIT Banyule Building Permits and Development Approvals Inspections (Banyule BPi) is a Before you start a new business, well-established building permit construct a new building, change provider, committed to providing the way land or buildings are quality, value and service in used or add signage you may building surveying. need to apply for a planning We offer an efficient service permit. A new use may also within the metropolitan require consideration of the car Melbourne area, with staff parking requirements. committed to facilitating To determine the relevant the smooth running of your requirements for your business, Building Permit assessment it is highly recommended that and inspections. you speak to a staff member in Our experienced building Council’s planning area early in surveyors are readily available your planning stage. to offer expert advice regarding General information is also Building Regulation requirements available on Council’s website when building, demolishing www.banyule.vic.gov.au or renovating. Additional statutory services WORKING FROM HOME include building complaint Planning controls exist to make investigation and enforcement, operating a business from home provision of building information, easier, however some restriction as well as assessments for do apply. dispensation of the Building Regulations 2006 and for Report Please contact our Planning Unit, and Consent under Section 29A. who will happily speak with you and can forward a copy of the For more information, go to current requirements. www.banyulebpi.com.au or email [email protected]
15 BANYULE BUSINESS GUIDE
COMMUNITY PLANNING The Community and Social Planner can offer advice and ideas about how to make your business more accessible to the wider community. In particular to Council’s community consultation session, Watsonia people with a variety of access needs will benefit from good HEALTH SERVICES UNIT access to streetscapes and The Health Services team footpaths including older adults, aims to promote and maintain people with vision impairment, high standards of public health people pushing prams and and wellbeing. strollers, traders and delivery personnel. Good Access = Easy Our Environmental Health Access = Return Business. Officers (EHOs) conduct a range of activities with businesses People with disabilities make within the municipality. For food up almost one in five of businesses our officers support Banyule’s population, a figure them in meeting their legislative requirements and minimise the that is higher than commonly risk of food safety risks, through realised. This is because much services including regular of disability is not obvious. inspections/assessments, food However it means that sampling, education, actioning people with disabilities form food recalls and responding to a significant market segment. customer complaints about food Attention to the physical safety, including investigations of layout of your premises, some outbreaks and food borne illness. provision for phone or online For Public Health & Wellbeing orders, and a welcoming Health Act registered premises attitude from you and your (Beauty, Skin Penetration staff, will go a long way Premises and Accommodation towards making your business facilities) our officers assist attractive. Contact the social them to meet their legislative and disability planner at requirements also through the provision of regular inspections, Banyule Council. education and responding to customer complaints.
16 OTHER ASSISTANCE PROVIDED THROUGH COUNCIL
STRATEGIC PLANNING UNIT The Strategic Planning team initiates Council’s place-based planning. Banyule’s places are dynamic and used by many, so our place-based planning looks at many social, environmental Johnathan a Hair, Rosanna and economic aspects to help create great places for people WASTE COLLECTION to live, work and play. Local businesses can utilise Banyule Councils commercial In Banyule our neighbourhoods waste collection service. surround changing centres. Businesses are supplied with The team creates and reviews 240 litre wheelie bins that structure plans for these centres, are collected weekly. General with a focus on our “Big 3” at information is available on Heidelberg, Greensborough Council’s website and Ivanhoe. Banyule’s sensitive www.banyule.vic.gov.au environments, heritage and landscapes are equally important LOCAL LAWS UNIT and Council takes a considered approach to guiding growth Municipal Laws is responsible towards preferred places – for enforcing a wide range of our centres. All of council’s Local Laws and Legislation place‑based plans are on Council’s which includes State Acts and website www.banyule.vic.gov.au Regulations. They are happy to provide advice and information to assist businesses with obtaining permits for outdoor street furniture, product displays and A-frame footpath signage.
17 BANYULE BUSINESS GUIDE
USEFUL BUSINESS LINKS
BANYULE CITY COUNCIL EMPLOYMENT, WAGES AND www.banyule.vic.gov.au WORKPLACE INFORMATION www.banyulebusiness.com.au Fair Work Australia: www.fairwork.gov.au BUSINESS LICENCES, INTELLECTUAL Federal Department of Employment PROPERTY AND FAIR TRADING and Workplace Relations: www.employment.gov.au Business Victoria Licence and Information Service: www.services.business.vic.gov.au/ ENVIRONMENT, SUSTAINABILITY licences/prod/start AND POLLUTION Consumer Affairs Victoria: Carbon Compass: www.consumer.vic.gov.au www.carboncompass.com.au Intellectual Property Australia: Environment Protection www.ipaustralia.gov.au Authority Australia: Small Business Commissioner: www.epa.vic.gov.au www.sbc.vic.gov.au Sustainability Victoria: www.sustainability.vic.gov.au BUSINESS PORTALS Federal Government Business Portal: EXPORT, TRADE AND INVESTMENT www.business.gov.au Austrade Australia: State Government Business Portal: www.austrade.gov.au www.business.vic.gov.au Department of Foreign Affairs and Trade: BUSINESS GROUPS www.dfat.gov.au Export Victoria: Australian Industry Group: www.export.business.vic.gov.au www.aigroup.asn.au Invest Victoria: Victorian Employers Chamber www.investvictoria.com.au of Commerce: www.vecci.org.au
18 USEFUL BUSINESS LINKS
FUNDING AND GRANTS STATISTICS AND RESEARCH Australian GrantsLINK directory: Australian Bureau of Statistics: www.grantslink.gov.au www.abs.gov.au IBIS World: INDUSTRY www.ibisworld.com.au Department of Industry, Innovation, and Science: SMALL BUSINESS MENTORING www.industry.gov.au Banyule Business: www.banyulebusiness.com.au INFRASTRUCTURE Small Business Mentoring Service: Department of Transport: www.sbms.org.au www.transport.vic.gov.au Property Council of Australia: TAXATION www.propertyoz.com.au Australian Taxation Office: www.ato.gov.au REGIONAL DEVELOPMENT State Revenue Office Victoria: Melbourne’s North (North LINK) www.sro.vic.gov.au www.melbournesnorth.com.au Northern Business Achievement TOURISM Awards: www.nbaa.com.au Destination Melbourne www.destinationmelbourne.com.au RETAIL Australian Retailers Association: www.retail.org.au Mainstreet Australia: www.mainstreetaustralia.org.au
19 BANYULE BUSINESS GUIDE
STARTING A BUSINESS CHECKLIST Here are our suggestions when starting a business in Banyule.
[ ] Contact an Economic Check with Councils Local Laws Development Officer to unit regarding permits for the see how Council can assist following; your business Footpath Trading [email protected] [ ] [ ] Placement of chairs and [ ] Book a time to see a business tables on footpath, for mentor to discuss your outdoor eating business in a free confidential 45 minute one-on-one session [ ] Display of A-frame [email protected] (freestanding) advertising board on footpath [ ] Consider attending business training workshops to [ ] Display of Goods on footpath maximise your business (by shopkeeper) knowledge www.banyulebusiness.vic.gov.au [ ] Itinerant Trader
[ ] Check the Small Business [ ] Miscellaneous Permit, Victoria website for a range of per Event templates and information on Busking starting a business [ ] www.business.vic.gov.au [ ] Street Stall
[ ] Determine your business Check with Councils Planning unit name www.asic.gov.au regarding permits for the following;
[ ] Find out what Council [ ] Home based business permits may be required [ ] Signage www.banyule.vic.gov.au [ ] Parking requirements [ ] Premises and land use
20 STARTING A BUSINESS CHECKLIST
HiCity, Bellfield
Check with Councils Health Check with Councils Leisure and Services unit regarding a permits Culture Services unit regarding a for the following; permit for the following;
[ ] Food businesses (including [ ] Personal and group training handling and sale of food) [ ] Festivals and events [ ] Skin care and beauty
[ ] Hairdressers [ ] Access Retail [ ] Tattoos and piercings leasing information www.vsbc.vic.gov.au
[ ] Develop a business plan and marketing plan www.business.vic.gov.au
[ ] Understand your taxation obligations www.ato.gov.au/business
21 HOW TO CONTACT YOUR COUNCIL
For all enquiries or information Postal Address: about any Council services: PO Box 94, Greensborough Telephone: 9490 4222 VIC 3088 Email: [email protected] Office Hours of Opening: Website: www.banyule.vic.gov.au Monday to Friday 8.30am-5.00pm Fax: 9499 9475 Interpreter service: If you need an interpreter, please If your hearing or speech is impaired, contact TIS National on 131 450 and you can call us through the National ask to be connected to Banyule Relay Service on 133 677 (TTY) or Council on 9490 4222. 1300 555 727 (ordinary handset) and ask for 9490 4222.
22 How to contact your Council For all enquiries or information about any Council services: Telephone: 9490 4222 Email: [email protected] Website: www.banyule.vic.gov.au Fax: 9499 9475 If your hearing or speech is impaired, you can call us through the National Relay Service on 133 677 (TTY) or 1300 555 727 (ordinary handset) and ask for 94904222. Postal Address: PO Box 51, Ivanhoe 3079 DX 97904 Ivanhoe Council Service Centres: Ivanhoe: 275 Upper Heidelberg Road Rosanna: 44 Turnham Avenue Greensborough: Level 1, 1 Flintoff Street (inside WaterMarc) Office Hours of Opening: Monday to Friday 8.30am-5.00pm Rosanna - Wednesday night until 7.00pm Interpreter service: If you need an interpreter, please contact TIS National on 131 450 and ask to be connected to Banyule Council on 9490 4222.