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Trend Micro™ Scanmail™ for Domino™ Administrator's Guide (Linux

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Trend Micro™ Scanmail™ for Domino™ Administrator's Guide (Linux TM ScanMail 3 for DominoTM Proactive Antivirus and Content Security for the Domino Environment Administrator's Guide Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the Administrator’s Guide, which are available from the Trend Micro Web site at: www.trendmicro.com/download/documentation/ NOTE: A license to the Trend Micro Software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. Maintenance must be renewed on an annual basis at the Trend Micro then-current Maintenance fees. Trend Micro, the Trend Micro t-ball logo, and ScanMail are trademarks or registered trademarks of Trend Micro, Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. This product includes software developed by the University of California, Berkeley and its contributors. All other brand and product names are trademarks or registered trademarks of their respective companies or organizations. Copyright© 1997-2007 Trend Micro Incorporated. All rights reserved. No part of this publication may be reproduced, photocopied, stored in a retrieval system, or transmitted without the express prior written consent of Trend Micro Incorporated. Document Part No. SDEM33439/71102 Release Date: November 2007 Protected by U.S. Patent Nos. 5,951,698 and 5,889,943 The Administrator’s Guide for Trend Micro™ ScanMail™ for Domino™ introduces the main features of the software and provides installation instructions for your production environment. Read through it before installing or using the software. Please refer to Getting Support for technical support information and contact details. Detailed information about how to use specific features within the software is also available in the Help Database and online Knowledge Base at Trend Micro’s Web site. Trend Micro is always seeking to improve its documentation. If you have questions, comments, or suggestions about this or any Trend Micro documents, please contact us at [email protected]. Your feedback is always welcome. Please evaluate this documentation on the following site: www.trendmicro.com/download/documentation/rating.asp Contents Contents Preface What’s New in Version 3 ................................................................1-xiii Audience .......................................................................................1-xviii Document Conventions .................................................................1-xviii Chapter 1: Introducing Trend Micro ScanMail and ScanMail Suite for Domino 3 Product Overview .............................................................................. 1-2 ScanMail for Domino 3 Standard features .................................... 1-4 ScanMail for Domino 3 Suite features .......................................... 1-5 How ScanMail works .................................................................... 1-6 ScanMail components .................................................................... 1-7 Types of Scans ................................................................................... 1-7 Real-time mail scanning ................................................................ 1-8 Real-time database scanning .......................................................... 1-8 Manual and scheduled database scanning ..................................... 1-9 Understanding Policies, Rules, and Filters ...................................... 1-10 ScanMail rules ............................................................................. 1-11 ScanMail filters ............................................................................ 1-12 ScanMail Protection Strategy ........................................................... 1-13 Planning for a policy-based antivirus and content security protection ..................................................................................... 1-13 Planning to implement rules and filters in a policy-based environment ................................................................................. 1-14 Chapter 2: Installing ScanMail for Domino Planning for ScanMail Deployment ................................................... 2-2 Testing ScanMail at One Location ..................................................... 2-3 Preparing for a test deployment ..................................................... 2-3 Selecting a pilot site ....................................................................... 2-4 Creating a rollback plan ................................................................. 2-4 Deploying and evaluating ScanMail .............................................. 2-4 Upgrading from ScanMail 2.5x or 2.6x ............................................. 2-4 Recommended System Requirements ................................................ 2-5 iii Trend Micro™ ScanMail™ for Domino™ Administrator’s Guide Installing ScanMail .............................................................................2-8 Pre-installation tasks ......................................................................2-8 Installing ScanMail in a non-English environment (i5/OS and OS/400 platforms only) .............................................................................2-12 Setup modes .................................................................................2-13 Setup options ................................................................................2-13 Running a wizard-based installation ............................................2-13 Running a silent installation .........................................................2-26 Running a console-based installation ...........................................2-30 Starting the Domino Server ..............................................................2-43 ScanMail for Domino and other antivirus products .....................2-45 Registering and Activating ScanMail ...............................................2-45 ScanMail Activation Code ...........................................................2-45 Obtaining a ScanMail Activation Code .......................................2-46 Activating ScanMail ..................................................................2-46 Convert to a full version ............................................................2-47 Renew ScanMail maintenance ..................................................2-47 Testing Installation with EICAR ......................................................2-49 Checking the ScanMail Files and Folders ........................................2-49 Chapter 3: Installing Control Manager Agent for ScanMail Installing the Control Manager Agent for ScanMail ..........................3-2 Upgrading from ScanMail 2.5x or 2.6x .........................................3-2 Pre-installation tasks ......................................................................3-3 Obtaining the public encryption key (E2EPublic.dat) ................3-4 Setup modes ...................................................................................3-4 Running a Wizard-based Installation .................................................3-5 Running a Console-based Installation ..............................................3-14 Verifying a Successful Control Manager Agent Installation ...........3-23 Checking the Control Manager Agent for ScanMail Files and Folders ..............................................................................................3-24 Chapter 4: Getting Started with ScanMail Understanding the ScanMail Interface ...............................................4-2 Getting Help While Using ScanMail ..................................................4-3 Running a Manual Scan After Installation .........................................4-3 Adding ScanMail Database Icons to the Notes Workspace ...............4-4 Signing ScanMail Databases with a Different ID ..............................4-4 Defining Access and Roles to ScanMail Databases ...........................4-5 iv Contents Accessing ScanMail Databases .......................................................... 4-7 Accessing ScanMail databases using a Notes Client ..................... 4-7 Accessing ScanMail databases using a Web browser ................... 4-9 Limitations when accessing ScanMail databases using a Web browser ...................................................................................... 4-10 Set the Internet password for ScanMail database access through a Web browser ............................................................................. 4-10 Accessing other ScanMail databases through the Configuration database ........................................................................................ 4-10 Chapter 5: Configuring Scan Tasks Planning for a Policy-based Antivirus and Content Security Protection ........................................................................................... 5-2 How policy-based protection works .............................................. 5-3 Managing Policies .............................................................................. 5-4 Creating policies ............................................................................ 5-4 Modifying policies ......................................................................... 5-6 Deleting policies
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