FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
Top Up , Buy a Plan, Sign Up or Upgrade Click on the box below for more details
TOP UP $30 PROMOTION PREPAID PLAN OVERVIEW OR MORE PROMOTIONS PROMOTION
BRING A SPOT FRIEND PROMOTIONS PROMOTION
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
BMOBILE CHRISTMAS PROMOTION OVERVIEW
1. What is the BMOBILE CHRISTMAS Promotion 2020?
The BMOBILE CHRISTMAS Promotion 2020 invites new and existing prepaid bmobile customers to participate and earn a chance to win any of the following prizes:
ENTRY METHOD PRIZE Draws Purchase a Prepaid Month Plan $50,000 Cash Monthly
Top Up $30 or more Dinner on a Yacht Purchase ANY prepaid plan Monthly for 2 persons
Purchase a prepaid plan valued at Kitchen $100 or more Makeover valued Fortnightly @ $20,000 Top Up $30 or more Groceries valued Purchase ANY prepaid plan Weekly @ $2,000
Top Up $30 or more Gift cards for Weekly Purchase ANY prepaid plan online services
Top Up $30 or more Laptops/Tablets Purchase ANY prepaid plan Weekly with WiFi/LTE
Top Up $30 or more Home delivery Purchase ANY prepaid plan from restaurant, Weekly valued @ $400 Top up $30 or more Free service for 1 Weekly year
2. What is the promotional period? The promotion begins on November 16, 2020 and ends on January 08, 2020
3. How will the winners be chosen? Customers have lots of opportunities to win in this promotion:
Weekly winners: The winners will be chosen from the pool of qualifying entries for that week.
Fortnightly: The winners will be chosen from the pool of qualifying entries for that fortnight.
Monthly: The winners will be chosen from the pool of qualifying entries for that month.
End of Promotion: The winners will be chosen from the pool of qualifying entries for entire promotional period
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
4. When will the draws for the weekly prizes occur? The draws will take part on dates specified below:
START END DRAW DATE Mon 16th November 2020 Sun 22nd November 2020 Mon 23rd November 2020 Mon 23rd November 2020 Sun 29th November 2020 Mon 30th November 2020 Mon 30th November 2020 Sun 6th December 2020 Mon 7th December 2020 Mon 7th November 2020 Sun 13t December 2020 Mon 14th December 2020 Mon 14th December 2020 Sun 20th December 2020 Mon 21st December 2020 Mon 21st December 2020 Sun 27th December 2020 Mon 28th December 2020 Mon 28th December 2020 Sun 3rd January 2021 Mon 4th January 2021 Mon 4th January 2021 Friday 8th January 2021 Mon 11th January 2021
5. When will the draws for the Fortnightly prizes take Place? Fortnightly Prizes will be drawn on the following dates:
START END DRAW DATE Mon 16th November 2020 Sun 29th November 2020 Mon 30th November 2020 Mon 30th November 2020 Sun 13th December 2020 Mon 14th December 2020 Mon 14th December 2020 Sun 27th December 2020 Mon 28th December 2020 Mon 28th December 2020 Fri 8th January 2021 Mon 11th January 2021
6. When will the draws for the monthly prizes take place? Monthly prizes will be drawn on the following dates: START END DRAW DATE Mon 16th November 2020 Sun 13th December 2020 Mon 14th December 2020 Mon 14th December 2020 Friday 8th January 2021 Mon 11th January 2021
7. When will the draws for the end of promotion take place? End of promotion prizes will be drawn on the 12th January 2021.
8. How will I know if I have won a prize? If you participated in the Bmobile Christmas promotion 2020 and are a winner, you will be contacted by a bmobile representative on the mobile number or alternate contact number, which was used to register for the promotion/service.
9. If I win, can I give my prize to someone else? Prizes are non-transferable.
10. How will I know which prize I have won? The bmobile representative will advise you of your prize, the date on which it can be collected and the location. You will be required to present a valid national ID to collect prize.
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
11. Can someone else collect my prize for me? If you are unable to come to collect your prize, you must send a letter of authorization and a copy of your identification with the person designated to collect the prize on your behalf. The person MUST have a valid national ID to collect on your behalf.
12. Can employees of TSTT or their family be eligible to win prizes? TSTT employees and immediate family members are not eligible to win a prize in any of the categories.
13. Can someone win more than one Prize? No, customers cannot win more than one Prize. 14. How can I get more information about this promotion? You can get more information on this promotion through any of the following means: Visit our website www.bmobile.co.tt Visit bmobile’s Facebook page http://facebook.co/bmobile Contact us at 824-8788, from any number Contact us at *100, from your bmobile phone
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
PREPAID TOP UP $30 OR MORE PROMOTION
1. What is Bmobile’s Christmas Top Up P Promotion? Bmobile’s Christmas Top Up Promotion offers all prepaid customers who Top up $30 and more, the chance to WIN one of the following prizes weekly: Groceries Valued at $2,000 Gift cards for online services Laptops/Tablets with Wifi/LTE Home Delivery from restaurant valued at $400 Dinner on a Yacht for two (2) persons Free service for 1 year
All customers also earn a chance to win the Grand Prize of $50,000 CASH.
2. What is the duration of the promotion?
This promotion will run for the period 16th Nov. 2020 – 8th Jan. 2021
3. How do I qualify for this promotion?
You can choose to participate as detailed below to be eligible for the draw.
• At any top up reseller Top up $30 • Via the bmobile online top up app and more • On the website - www.bmobiletopup.com
N.B. Voice and Data Bligh are not included in this promotion
4. How do I know that I have qualified for the weekly draw?
Customer who have been selected for the weekly draw would receive the following message:
Congrats! You have been entered into the weekly draw to win CASH, Groceries, free Service for 1 Year, Laptops and so much more.
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
5. How many times can I top up during this promotion to be eligible for the draw?
You can top Up as many times as you like to increase your chances of being a winner.
6. Can I qualify more than once for this promotion?
Yes, you qualify each time you top up $30 or more. Top Up each week, for more chances to win.
7. What is bmobile Online Top Up?
This service allows anyone who resides in Trinidad and Tobago or abroad to go to the bmobile website - https://www.bmobiletopup.com/ or the bmobile top up app and send credit to any Bmobile prepaid number.
Online Top Up provides convenient way to top up, without having to go to a store:
● Your friends and family abroad can send top up to you. ● You can send top up to yourself or any other prepaid number, while you are abroad. ● You can send top up to yourself, while you are in Trinidad and Tobago.
8. How do I purchase bmobile Online Top Up? Online Top Up can be purchased in the following ways:
● On the bmobile website: https://www.bmobiletopup.com/ ● From the bmobile top up app, which can be downloaded via the Play Store and App store
9. What do I need to use bmobile Online Top Up? ● An active Bmobile Online Top Up account, which is a simple registration process. ● A valid credit card, MasterCard, VISA, Amex, or PayPal account. ● An active prepaid Bmobile number that will receive the top up. ● A valid email address. 10. Am I limited to one top up per day?
You can top up as many times as you like during the promotion. However, certain restrictions may be applied by your credit card company. For example, credit card transactions may be limited to three (3) per day.
11. How will I be contacted if I win?
You will be contacted via the mobile number that was Top Up with the credit. Further instruction will be given at the time of the call. All customers must be 18 years and over with valid ID to be eligible to win.
12. Whom do I contact if I need assistance or have queries about this promotion? For assistance or queries, please call our Customer Service Center at 824-TSTT (8788), option 2 or dial *100, or visit our website www.Bmobile.co.tt or visit Bmobile’s Facebook page http://facebook.com/bmobile for more details.
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
PREPAID PLAN PURCHASE PROMOTION
13. What is Bmobile’s Christmas Prepaid Plan Purchase Promotion? Bmobile’s Christmas Plan Purchase Promotion offers all prepaid customers who purchase prepaid plans a chance to WIN one of the following prizes: Groceries Valued at $2,000 Gift cards for online services Laptops/Tablets with Wifi/LTE Home Delivery from restaurant valued at $400 Dinner on a Yacht for two (2) persons Free service for 1 year Kitchen Makeover for 4 winners $50,000 CASH for 2 winners
Kitchen Makeover and cash prizes are exclusive to customers who purchase plans valued at $100 or more during the promotional periods
14. What is the duration of the promotion?
This promotion will run for the period 16th Nov. 2020 – 8th Jan. 2021
15. How do I qualify for this promotion?
You can choose to participate as detailed below to be eligible for the draw.
• Dial *123# from your mobile device Purchase a • Purchase a plan online at www.bmobiletopup.com prepaid plan • Purchase a plan via the bmobiletopup app
N.B. Voice and Data Blighs are not included in this promotion
16. How do I know that I have qualified for the weekly draw?
Customer who have been selected for the weekly draw would receive the following message:
Congrats! You have been entered into the weekly draw to win CASH, Groceries, free Service for 1 Year, Laptops and so much more.
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
17. How many times can I purchase a plan during this promotion to be eligible for the draw?
You can buy a plan as many times as you like to increase your chances of being a winner. When you buy a prepaid month plan, you increase your chances to win the Kitchen Makeover or $50,000 Cash.
18. Can I qualify more than once for this promotion?
Yes, you qualify each time you purchase a plan. When you purchase month plans, you will also increase your chances to win the Kitchen Makeover or $50,000 Cash.
19. How do I purchase a plan online?
This service allows anyone who resides in Trinidad and Tobago or abroad to go to the bmobile website - https://www.bmobiletopup.com/ or the bmobile top up app to purchase a plan or send a plan to any Bmobile prepaid number.
The website or app provides convenient way to buy a plan, without having to go to a store:
● Your friends and family abroad can send a plan to you. ● You can send a plan yourself or any other prepaid number, while you are abroad. ● You can send a plan to yourself, while you are in Trinidad and Tobago.
20. What do I need to purchase a plan online? ● An active Bmobile Online Top Up account, which is a simple registration process. ● A valid credit card, MasterCard, VISA, Amex, or PayPal account. ● An active prepaid Bmobile number that will receive the top up. ● A valid email address. 21. Am I limited to one plan purchase per day?
You can purchase as many times as you like during the promotion. However, certain restrictions may be applied by your credit card company. For example, credit card transactions may be limited to three (3) per day.
22. How will I be contacted if I win?
You will be contacted via the mobile number that was Top Up with the credit. Further instruction will be given at the time of the call. All customers must be 18 years and over with valid ID to be eligible to win.
23. Whom do I contact if I need assistance or have queries about this promotion? For assistance or queries, please call our Customer Service Center at 824-TSTT (8788), option 2 or dial *100, or visit our website www.Bmobile.co.tt or visit Bmobile’s Facebook page http://facebook.com/bmobile for more details.
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
PREPAID SPOT PROMOTIONS
Everyone wins with the Bmobile Christmas Promotion this year. 1. What is the bmobile Prepaid Spot Promotions During the Christmas promotional period (16th Nov 2020 – 8th January 2021) there will be special short term offers where all prepaid customers would be rewarded with free bmobile service. Everyone wins with the bmobile Christmas Promotion this year.
2. Who can qualify for this Promotion? NEW & EXISTING Prepaid customers can qualify for the promotional offers.
3. What rewards do I receive when participating in bmobile Spot Promotions Qualifying participants can receive one of the following rewards: Bonus Credit to call Bmobile mobile and landline numbers Additional Data Bundles Discounts on Prepaid Plans
4. How do I participate in bmobile Spot Promotions? Customers can participate in the bmobile spot promotions by completing a specific activity, which will be communicated to customers on the promotional date.
5. Who can I contact if I have a query about one of the spot promotions? For assistance or queries, please Call our Customer Service Center at 824-TSTT (8788), option 2 or dial *100 Visit our website www.Bmobile.co.tt Visit Bmobile’s Facebook page http://facebook.com/bmobile
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
Prepaid Bring a friend Promotion
1. What is the bmobile Prepaid Bring a Friend Promotion
The bmobile Prepaid Bring a Friend Promotion has been introduced to reward existing customers with credit and discounts on prepaid plans. Existing customers have to simply refer their contacts and encourage them to switch to bmobile.
2. What is the promotional period?
The promotion begins on November 16, 2020 and ends on January 8, 2021.
3. How does it work?
A bmobile customer (referrer) invites their circle of friends and family to switch to bmobile prepaid. The referral signs up online or in store and provides the name and mobile number of the referrer. The referral completes the switch to bmobile The referrer and the referral begin to enjoy the benefits of the Bring a Friend promotion.
MAKE MONEY AND SAVE MONEY!
NO RISK, ONLY RETURNS
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
4. What are the benefits of the bmobile Prepaid Bring a Friend Promotion?
Two categories of customers benefit in the Bring a Friend Promotion:
Existing customers New customers switching to bmobile
A. Benefits for Existing Prepaid Customers
The bmobile Prepaid Bring a Friend Promotion offers Existing Prepaid customers the following bonuses:
$25 top up credit for each customer successfully switched to bmobile.
Percentage discount off their prepaid plan purchases for 6 months for each customer successfully ported in during the promotion. The maximum discount which will be applied to any one customer is 50%.
BRING MORE, EARN MORE!
For example, an existing bmobile customer who refers 5 customers will receive $125 credit and a 50% discount on the $349 month plan. The customer will save $175 and only pay $175 for the next 6 months.
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
B. Benefits for Customers switching to bmobile
The bmobile Prepaid Bring a Friend Promotion offers customers switching to bmobile the following bonuses:
One Month Free Service Discounts on Prepaid Plan for 3 months (see below):
Plan Details Existing Percentage New SAVINGS Plan Discount Plan Fee Fee
• Unlimited Data • Unlimited bmobile talk $99 • Unlimited Global texts Week • Free FB & Whatsapp $99 25% $75 $72 Plan Messaging • Free News • 175 Anywhere minutes
• 25 GB Data • Unlimited bmobile talk • Unlimited Global texts $215 • Free FB & Whatsapp Month $215 50% $108 Messaging $324 Plan • Free News • 200 Anywhere minutes • 1 GB Roaming Data
• Unlimited Data • Unlimited bmobile talk • Unlimited Global texts $349 • Free FB & Whatsapp Month $349 25% $262 Messaging $261 Plan • Free News • 400 Anywhere minutes • 3 GB Roaming Data
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
5. What are some of the key features of the discounted prepaid plans?
Unlimited Texts to both local and international destinations Anywhere minutes can be used to call other local networks and call USA, UK, Canada, Hong Kong, Ireland, China and India Fair Usage applies to Data, local and international calls, messaging and news sites FB and WhatsApp messaging are available for local and roaming usage FB & WhatsApp is restricted to chat, does not include voice or video calls News sites include Trinidad Express, Trinidad Guardian, Trinidad Newsday, CNN and BBC International calls to USA, UK, Canada, Ireland, Hong Kong, China, India are included in plan 1 GB of roaming data is available on $215 month plan and 3 GB on the $349 month plan for use while roaming
6. How many subscribers can I refer on the bmobile Prepaid Bring a Friend Promotion?
The bmobile Prepaid Bring a Friend Promotion allows an unlimited number of referrals but the maximum discount permitted would be 50%.
N.B. A minimum of one (1) confirmed completed referral is required to access any discount required on the bmobile Referral Plan.
7. How can referrals sign up for the bmobile Prepaid Bring a Friend Promotion?
You can sign up for the bmobile Prepaid Bring a Friend Promotion by the following: Visit our website https://bmobile.co.tt/switch-to-bmobile/ Visit any of our bmobile Channel Partner stores
N.B. The referral must know their referrer’s mobile number to complete the transaction.
8. When will the referrer receive their free credit?
The referrer will receive their free credit within 48 hours after successful completion of the switch to bmobile. Each time that one of their friends or family completes the switch, they will receive credit. The referrer will receive a text message when the credit has been added to their account.
9. Is there a limit to the number of referrals that any bmobile customer can make?
No, there is no limit to the number of referrals or to the credit that you can receive. Simply invite all of your friends and family to switch to bmobile.
FREQUENTLY ASKED QUESTIONS BMOBILE CHRISTMAS PROMOTION
10. How can I get more information about this promotion?
You can get more information on this promotion through any of the following means: Visit our website www.bmobile.co.tt Visit bmobile’s Facebook http://facebook.co/bmobile Visit bmobile Instagram – bmobilelifeison Contact us at 824-8788, from any number Contact us at *100, from your bmobile phone For mobile queries call our Customer Service Center at 824-TSTT (8788), option 2 or dial *100.