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Visit www.natoa.org for the full conference agenda, session topics, Plan to join us in San Francisco as we move speakers, off-site events, networking opportunities and MORE. toward a nation of Gigabit Communities! Announcing The National Association of Telecommunications Officers & Advisors (NATOA) 2011 Annual Conference: Two full-day pre-conference seminars: • Using Broadband to Deliver Local Government Savings Gigabit Communities • Advanced Training in FinalCut Pro and Photoshop September 21 – 23, 2011 Featuring keynote presentations from: The Hilton San Francisco Financial District San Francisco, CA

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Visit www.natoa.org for the full conference agenda, session topics, Plan to join us in San Francisco as we move speakers, off-site events, networking opportunities and MORE. toward a nation of Gigabit Communities! Editor’s Note Congratulations EDITORIAL DIRECTOR Scott DeGarmo PUBLISHER To the Top 100 Nancy McCain [email protected]

Corporate Editor, BBP LLC Steven S. Ross Broadband Companies [email protected]

Editor Masha Zager The Top 100 winners are not resting on their [email protected]

ADVERTISING SALES laurels – they’re pushing the limits of broadband. Irene G. Prescott [email protected]

Marketing Specialist ompiling the Broadband Com- • The Bristol Virginia Utilities FTTH Meredith Terrall munities [email protected] Top 100 list is an eye- network is so instrumental in its re-

DESIGN & PRODUCTION opening exercise. Even though I gion’s economic development that the Karry Thomas C report on broadband news year-round, company provides 50 percent of the Contributors Joe Bousquin full-time, every July I’m amazed by the funding for Bristol’s economic devel- David Daugherty, Korcett Holdings Inc. Richard Holtz, InfiniSys amount of innovation and creativity in opment department. W. James MacNaughton, Esq. this field – and the impossibility of pay- Henry Pye, RealPage • Motorola Mobility’s new Televation Bryan Rader, Bandwidth Consulting LLC ing adequate attention to all of it. device can distribute live TV to any Robert L. Vogelsang, Broadband Communities Magazine The list could easily include 150 com- connected IP devices in a home. BROADBAND PROPERTIES LLC panies, and most entries could easily be • New broadband routers from both Ac- PRESIDENT & CEO Scott DeGarmo twice the length they are. (I had the un- tiontec and Genexis support 1 Gbps SENIOR VICE PRESIDENT enviable task of paring the list and the CHIEF FINANCIAL OFFICER speeds on home networks. Himi Kittner descriptions down to manageable size. • G4S Technology is constructing the VICE PRESIDENT, Many insightful comments by industry BUSINESS & OPERATIONS Rural Nebraska Healthcare Network, Nancy McCain executives were also left on the cutting- a 750-mile fiber optic medical net- Audience Development/Digital Strategies room floor.) Norman E. Dolph work that will span 12 counties. Even in a down economy, these com- CHAIRMAN OF THE BOARD • The 3M One Pass Mini cable pathway Robert L. Vogelsang panies continue to push broadband to VICE CHAIRMAN lets providers take fiber from a build- The Hon. Hilda Gay Legg new frontiers, offering a steady stream ing hallway into a living unit with BUSINESS & EDITORIAL OFFICE BROADBAND PROPERTIES LLC of new products and services. The much- 1909 Avenue G minimal disruption. Rosenberg, Tx 77471 cited “innovation gap” is nowhere in evi- 281.342.9655, Fax 281.342.1158 dence here. • DIRECTV broadcast the first Major Www.broadbandcommunities.com I’d like to point out just a few of the League Baseball All-Star game in 3D. varied achievements you’ll find men- • SureWest is capitalizing on its fiber tioned in the Top 100 article. optic network by using it to provide wireless backhaul. It announced • Municipal FTTH provider LUS Fi- agreements with national wireless ber partnered with the University of carriers to provide service to 360 cel- Louisiana to give students and faculty lular towers. direct connections from their home Broadband Communities (ISSN 0745-8711) (USPS 679- 050) (Publication Mail Agreement #1271091) is published 7 services to the university network. I have to agree with Ric Johnsen, times a year at a rate of $24 per year by Broadband Properties • The SARDANA project, in which senior vice president for broadband at LLC, 1909 Avenue G, Rosenberg, TX 77471. Periodical post- age paid at Rosenberg, TX, and additional mailing offices. Tellabs is participating along with CommScope, one of this year’s Top 100 POSTMASTER: Please send address changes to Broadband university researchers and France broadband companies, who told us, “It is Communities, PO Box 303, Congers, NY 10920-9852. CANADA POST: Publications Mail Agreement #40612608. Telecom, is developing a WDM- an exciting time to be in the broadband Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2. PON architecture that will radically industry.” Copyright © 2011 Broadband Properties LLC. All rights increase the capacity and reach of reserved. broadband networks. The project won the Global Telecoms Business Innovation Award for 2011. [email protected].

4 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011

Table of Contents

DEPARTMENTS Cover Story

Editor’s Note . 4 Advertiser Index. . . . 104 The Broadband Communities Bandwidth Hawk . 8 Calendar ...... 104 Top 100 Companies of 2011 | 38 A BBC Staf Report These 100 great companies are critical to the buildout of fiber to IN THIS ISSUE the home and other advanced broadband networks. Provider Perspective What Is PCOs’ Cheesecake? | 10 Market Strategies By Bryan J. Rader ■ Bandwidth Consulting LLC Q&A With Itzik Weinstein, Telco Systems | 88 The Cheesecake Factory restaurant chain offers many dishes, but Telco Systems’ new CEO talks about the company’s growth strat- there’s only one it’s famous for. Private cable operators, take note. egy – and the opportunities for service providers in today’s market. Metrics Community Broadband The Metrics Advisory Group | 12 Broadband After Google | 90 By David Daugherty ■ Korcett Holdings Inc. By Craig Settles ■ Industry Analyst, Speaker, Author A new industry advisory group aims to help owners and ISPs de- Would-be fiber communities that aren’t named Kansas City are liver broadband more effectively in multifamily housing. considering the other options available to them. Fiber Deployment Roundup Technology The Roundup Moves Online | 14 Fiber-Handling Essentials for By Masha Zager ■ Broadband Communities Next-Generation Networks | 93 Highlights from the Fiber Deployment Roundup blog. By Matt Brown ■ JDSU Why proactive inspection is the cornerstone of fiber-handling best Property of the Month practices – and how to do it right. Village on the Parkway, Orem, Utah | 16 By Joe Bousquin ■ Broadband Communities Design FTTH Networks for the Future | 96 Four hundred students on a fiber-to-the-unit network were un- By David Stallworth ■ OFS happy – until InfoWest solved their problem in a day. Make sure the fiber you put in your network today will support the services of tomorrow. The Law Building Access as a Hidden Asset | 22 Broadband Apps: Video By Carl E. Kandutsch ■ Attorney The Frontiers of Video | 98 Two recent court decisions give owners new tools for unlocking the By Masha Zager ■ Broadband Communities value of their building access. Consumers expect more from video services than they used to. These new solutions help service providers meet the challenges. Summit Coverage Broadband: The Next Level | 26 A BBC Staﬀ Report Using broadband to build communities was a topic that took center stage at Summit 2011.

ABOUT THE COVER

New York artist Irving Grunbaum celebrates the Top 100 Companies of 2011.

6 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Updated Ad 2011:Layout 1 3/31/2011 3:19 PM Page 1

Puzzle Solved! After30yearsand900,000accesslines,BrianSchrandhasapassionfor buildingfibernetworks.Thechallengeofbuildingahigh-performancenetwork– ontimeandwithinbudgetwasacomplexpuzzlethatdidn’tseemtohave ananswer. HeknewwhenhesawtheClearviewCassette,thatitwasan industry-changingtechnologythatcouldreducethecostoffiberdeploymentin thecentraloffice,OSPandaccessnetwork. AndyBetscher,fieldoperationsspecialistatCincinnati Bellconcurs,“ThesimplicityoftheClearviewCassette anditsabilitytobeinstalledintodifferentenclosures givesourtechnicianstheeaseandefficiencyweneedto significantlyminimizelaborcost.” JoinusthefirstTuesdayofeverymonthatwww.FiberPuzzle.comforalive web-baseddiscussiongrouponfiberchallenges–andsolutions.Andtogetour takeonafiberdeploymentpuzzleyou’recurrentlyfacing,dropBriananoteat [email protected].

Solvingthe fiberpuzzle,12-portsatatime.

800.422.2537 www.ClearfieldConnection.com www.FiberPuzzle.com 1101010010_THE_BANDWIDTH_HAWK_0101101011 The Downside Of Broadband Caps The U.S. is becoming less technologically competitive worldwide. Penalizing users will make things worse. Here are other ideas for funding needed broadband networks.

By Steven S. Ross ■ Broadband Communities

ho will create the software width hawks should be more concerned tions side. We expect that most Taiwan- and services of the future, the that caps, especially caps that don’t grow ese companies will have to enhance their Winnovative apps that bring as bandwidth demands grow, will stifle software engineers as soon as possible.” value to networks? Innovators in coun- innovation now and stifle bandwidth They’ve already started. The largest tries with widespread, fiber-borne, high- growth in the future. communications company, Chunghwa bandwidth availability? Or Americans? Telecom, has already brought fiber to WATCH TAIWAN Over the past year, cellular and land- more than 2 million of Taiwan’s 8 mil- line operators have begun to put tiered This was brought into sharp focus for me lion households and will connect an- pricing into practice. The more bits are when I visited Taiwan in June. Compa- other 4 million in the next two to three nies based in this country of 23 million moved, the higher the cost. Carriers years. It is not planning broadband caps. make at least 20 percent of the computer point out, correctly, that only 1 to 3 per- Taiwan’s Industrial Technology equipment consumers use worldwide. In cent of all customers bump up against Research Institute is pushing for more key communications sectors, Taiwan the limits, and by hogging bandwidth cloud computing facilities as well. I saw is the world leader: It produces 84 per- they make networks harder to manage an “instant” server farm housed in three cent of WLAN equipment, 70 percent and thus make life more difficult for mobile trailers parked under the protect- the vast majority of users. Carriers also of cable customer-premises equipment ing shade of a simple fabric roof. Just add complain about “free riders,” companies (CPE), 63 percent of DSL CPE and half a fiber point of presence and turn it on. like Netflix and Google that stimulate of all WiMAX hardware, along with al- About 10 percent of the exhibitors bandwidth use without having to build most all laptops. at last year’s giant Taipei International their own networks. Dr. Pao-Chung Ho, a top official Electronics Show (TAITRONICS, colo- Consumer advocates note, also cor- at Taiwan’s Institute for Information rectly, that once a network is built, the Industry, the manufacturers’ nonprofit cated with the Broadband Taiwan show) marginal cost of moving those extra bits trade association, told me that Taiwan showed software rather than hardware. is close to zero. True, local carriers may has to move forward quickly. “We focus This year the show, held October 10–13, have to pay the national carriers they too much on [equipment for] Microsoft will have even more software on display. connect to, if the nationals have to move [operating systems],” he said. “But five or There will be 20 international forums; too many of the locals’ bits. But pro- six years from now, ARM and Android about 900 exhibitors are expected. viding raw bandwidth already offers a [will dominate]. University professors are To compete, the United States needs higher margin now than video or voice. now teaching iOS, too, so we are chang- a system that forces today’s free riders And as only fiber to the home can offer ing, but not quickly enough. Vendors to pay more of the cost of the robust essentially limitless bandwidth, all other focusing on Windows machines, includ- networks they depend on. In exchange, network technologies, whether landline ing Acer, ASUS and Quanta, have more network providers must be more trans- or wireless, are stressed by the few per- than 1,000 software engineers, far more parent about their true costs. The FCC cent of users who push the limits. than other [Taiwan-based] companies. is asleep at the switch, and Congress is One could argue that users are by- Last week, we ran a briefing on Windows poised to make things worse. Wake up, passing the physical limitations of cellu- 8 … enhancements on the communica- America! v lar systems by using landline-connected Wi-Fi and that cable companies will eventually get to FTTH by splitting About the Author DOCSIS nodes as needed. But the argu- Contact the Hawk at [email protected]. ment isn’t just about technology. Band-

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BA4760.goal.Summit.indd 1 6/7/11 2:06 PM

Job #: BA4760 File Name: BA4760.goal.Summit.indd Server info: TWC Description: Print Ad Size: LIVE: TRIM: 7.875” x 10.75” BLEEDS: .125” Colors: CMYK FINAL 6/7/2011 PUB: Summit Comments: Provider Perspective What Is PCOs’ Cheesecake? Private cable operators need a “signature dish” that will drive sales year after year.

By Bryan Rader ■ Bandwidth Consulting LLC

hat is the “cheesecake” for pri- By 1992, the company went public were good. It became PCOs’ version of vate cable operators (PCOs)? and continued its compound annual cheesecake, the one menu item that was WWhat is the one item on the growth rate of 27 percent through 2005. unique, special and very profitable. menu (product list) that drives property Founder David Overton said recently in Of course, over the past 10 years, the owners to sign new service agreements Fortune, “I wanted a unique concept industry has had to adapt to new cus- or renew existing agreements? Scraping with the broadest and deepest menu in tomer demands and new technologies away all the offerings and features, what casual dining. It’s a big part of what at- to remain competitive. This is similar to is that one thing? tracts guests.” what The Cheesecake Factory has had to I mention cheesecake because that’s All from a single cheesecake made do as well – keep modifying the menu the one item on the menu that keeps for the boss. to bring ’em in to eat more cheesecake. bringing customers into The Cheese- Maybe the industry needs to go back time to Update the Cheesecake cake Factory’s nationwide chain of res- and look at its own version of cheese- taurants year after year. Once the only So, what’s a PCO’s cheesecake? Think cake. Maybe PCOs should attempt to menu item, it’s now the special point of about the casual dining menu; it now recreate the expanded basic service that difference for the company. Although has lots of different dishes – basic, lite, has been so popular for so many years. The Cheesecake Factory has built an expanded, HD, Spanish, international, But rather than offer it as they once did, entire operation with hundreds of menu locals only, premiums, broadband, they should modify it to fit into today’s items, the cheesecake still drives cus- phone, security, and on and on. But tomers to return. (I like the ridiculously does one item stand out among all of competitive world. big salads, too.) these products? Is there cheesecake? What if the 50- to 70-channel pack- How this company was founded For years, PCOs lived on solid basic age could be delivered over broadband is an interesting story. In the 1950s, cable packages. They customized 50- to to any connected device in an apart- Evelyn Overton found a recipe for 70-channel packages to meet the needs ment? What if this traditionally unique cheesecake and made one for her hus- of specific resident profiles. The formula offering were updated for today’s con- band’s boss. He liked it so much that he was used by most operators with a large sumer? In a highly competitive world, asked her if she could make more cakes degree of success: Offer local channels, a wouldn’t that be effective in capturing to give as Christmas gifts. In a short community channel and a large variety a strong percentage of customers? Reli- while, she was making cheesecakes in of cable channels in one solid package. able, affordable, convenient, desirable. her basement every day in Detroit, and Customers had no need for digital boxes Something to think about for PCOs. her husband was delivering them to res- unless they wanted more services. Keep expanding the restaurant menu taurants in the evenings. This one product – often referred (large product mix) but also promote By 1975, the wholesale cheesecake to as basic or expanded basic – drove one special cheesecake item (solid basic business, which by then was based in the industry’s growth throughout the cable package over broadband) to re- Los Angeles, hit a slow growth period. 1980s, 1990s and early 2000s. Pen- main competitive. Evelyn’s son David suggested opening etration rates were high, and margins Now, I’ll have a slice of that! v a restaurant to bring people in and sell them more cheesecake. The company found a location in Beverly Hills and About the Author opened the first Cheesecake Factory. Bryan Rader is CEO of Bandwidth Consulting LLC, which he founded in 2007 to In a few years, it opened several more assist providers with their performance in the multifamily market. Prior to starting restaurants in California and saw tre- Bandwidth Consulting, he founded and ran private cable operator MediaWorks for mendous growth in its customer base. 10 years. You can reach Bryan at [email protected] or at 636-536-0011. Cheesecake was jumping out of the case Learn more at www.bandwidthconsultingllc.com. by the slice.

10 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011

The Metrics Advisory Group Multifamily broadband experts plan to form an industry advisory group to help owners and service providers work together more effectively.

By David Daugherty ■ Korcett Holdings Inc.

or the second year, the Broad- Internet service providers also face • Service level standards band Properties Summit hosted increasing competitive pressure. They • Low-voltage audit checklist for ac- Fa panel on metrics for broadband become frustrated when MDU own- quisitions. service delivery in multifamily housing. ers or their agents select service provid- The consensus at the meeting was Panelists included Ian Davis, founding ers based largely on price and are then that the work product of such an orga- partner, Davis Craig & Taylor; Greg disappointed when services do not meet nization would be useful to owners, op- McDonald, director of telecommuni- residents’ expectations. Moreover, the in- erators and service providers and could cations, Camden Property Trust; John herent conflict of business interest in the ultimately lead to much better under- LaBelle, project manager for residential development of standards is driving own- standing and delivery of acceptable ser- technology, Peak Campus; and Scott ers and service providers farther apart. vice. Participation in this group will be a Casey, vice president of information The panel, meeting as an exploratory valuable networking activity but will re- technology, Education Realty Trust. I group, agreed that establishing mutually quire a significant commitment of time served as moderator. acceptable standards for design, installa- and resources from founding members. The panel also met separately to dis- tion, operation and support of (cellular) cuss the formation of an industry ad- voice, video and data services could help Next Steps visory group that would help assemble control costs, manage residents’ expec- At the next conference call for those who basic information and, in some cases, tations and improve relations among participated in the exploratory discussion standards for the design, delivery and service providers and owners/operators. in Dallas and a few others, we intend to support of voice, video and data ser- “If service providers and MDU op- form a working group charged with vices. Based on attendees’ responses to erators cannot develop meaningful met- the Summit session, the panel thought • Developing the mission statement rics to define acceptable service, the in- there was sufficient interest to further and preliminary set of objectives for dustry is doomed to compete on price,” explore the formation, organization and the advisory group says Steve Ross, corporate editor of operation of such an advisory group. • Researching available sources of in- Broadband Communities. “This effort A byproduct of this column has been formation to avoid duplicating exist- will take a while to bear fruit and will the growing interest in establishing bet- ing resources have to be a living document, constantly ter dialogue among developers and ser- • Determining the structure and legal revised as technology advances.” vice providers. Inconsistent designs and organization of the group operational philosophies pose problems Participants in the exploratory dis- • Deciding on the type, publication for builders, especially when they must cussion all favored beginning with mod- and endorsement of group work deal with multiple service providers. est goals, including defining the organi- products. zation, formation and operation of the Until recently, problems were man- Although a number of session at- industry advisory group and developing ageable because the requirements for de- tendees offered to help with this com- basic information on such topics as livering quality video services remained mittee, additional participants are wel- fairly consistent from one service pro- • Infrastructure design come. If you have any comments or vider to the next. The delivery of data • Wire installation and maintenance would like to contribute, please drop me services, however, is significantly more • Service competitiveness a note. v complex and must be more rigidly con- trolled to achieve acceptable standards. Residents make no distinction among About the Author voice, data and video. They expect David Daugherty is the founder and CEO of Korcett Holdings. He can be reached the same quality of service from each, at [email protected]. Korcett Holdings is dedicated to the development and deploy- namely fast response time and impec- ment of next-generation managed service solutions. cable reliability.

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Copyright © 2011 ADTRAN, Inc. All rights reserved. ADTRAN and Total Access are registered trademarks of ADTRAN, Inc. CN1018A080111BBP TheThe RoundupRoundup MovesMoves OnlineOnline By Masha Zager ■ Broadband Communities

he Fiber Deployment Roundup has been a regular household word. feature in this magazine for several years. At the To keep up with these fast-moving developments, T time we began listing deployments, there weren’t Broadband Communities moved the Roundup to a blog, many to report. Since then, the number and variety of so we can report on deployment news in a more timely new fiber-to-the-home projects, in the United States fashion. Be sure to visit the blog at www.bbcmag.com and around the world, increased enormously. High-pro- or subscribe to our Twitter feed at www.twitter.com/ file projects such as Verizon FiOS, Google Fiber for Com- bbcmag to be alerted to new postings. The print maga- munities, Chattanooga EPB Fiber Optics and Australia’s zine will continue to feature longer profiles of notewor- National Broadband Network began generating excite- thy deployments. ment about the potential of fiber. “Gigabit” became a Check – MZ out the new Fiber Deployment blog on BBCmag.com Deployer Spotlight for timely news From the Fiber Deployment Roundup about FTTH projects. North American Deployers Bell Aliant www.aliant.ca Cimarron Telephone Company www.cimtel.net Pulaski-White Rural Cross Telephone Company www.crosstel.net Telephone Cooperative www.pwrtc.com Farmers Telephone Cooperative www.ftc-i.net QCOL www.qcol.net Gervais Telephone Company www.gervaistel.com SaskTel www.sasktel.com Sonic.net www.sonic.net GVTC www.gvtc.com Waterfront Toronto/ www.waterfrontoronto.ca, H&B Communications www.hbcomm.net Beanfield Metroconnect www.beanfield.com Halstad Telephone Company www.halstadtel.com West Kentucky and Tennessee Telecommunications Hickory Telephone Company www.hky.com Cooperative www.wktelecom.coop Home Communications www.hometelco.net WiredWest www.wiredwest.net JBN Telephone Company www.jbntelco.com Xfone www.xfoneusa.com Kit Carson Electric Cooperative www.kitcarson.net La Jicarita Rural www.lajicarita.com International Deployers Telephone Cooperative China Telecom www.chinatelecom-h.com Palmetto Rural Telephone Cooperative www.prtc.coop CityFibre Holdings www.cityfibreholdings.com Pend Oreille Public Utility District www.popud.com EVO www.evo.bg/ Peoples Rural Telephone Cooperative www.prtcnet.org Telenor Norway www.telenor.com

Vendor Spotlight From the Fiber Deployment Roundup

Alcatel-Lucent www.alcatel-lucent.com Nokia Siemens www.nokiasiemensnetworks.com Atlantic Engineering Group www.aeg.cc Networks Calix www.calix.com Pulse Broadband www.pulsebroadband.net Clearfield www.clearfieldconnection.com TCS Communications www.tcscomm.com Microsoft www.microsoft.com Tetra Tech Construction Services www.tetratech.com Mountain Power www.mountainpower.com WESCO www.wesco.com Construction Zhone Technologies www.zhone.com

14 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011

Village on the Parkway, Orem, Utah

By Joe Bousquin ■ Contributing Editor, Broadband Communities

This month, we showcase Village on the Parkway, a student-housing community in Orem, Utah, that is linked to the 16- city municipal network UTOPIA and receives services from InfoWest, based in St. George, Utah. Our thanks to Julie Paul- son, Jonathan Crump and Jamie Brotherton of UTOPIA, Randy Cosby of InfoWest and David Pestana of Edge Creek LLC for their assistance in preparing this feature.

or David Pestana, partner at Edge Creek LLC, keeping up in Village on the Parkway had a great fiber-to-the- Fthe tech-amenity race can be a double-edged sword. Offering ultra-fast unit network – but the Wi-Fi system didn’t take speeds bundled with an all-inclusive rent package certainly attracts residents. advantage of it. Result: 432 unhappy students. The downside is that when an amenity is included in the rent, residents have a tendency to blame the owner when However, the service provider that were hopelessly slow. something goes wrong. Edge Creek inherited with the property “If you don’t give them good, fast That was true at Village on the Park- soon faced financial challenges, and a wireless, they’ll let you know about it way, a 432-bed, off-campus, student- technical glitch slowed down the net- right away,” Pestana says. “That’s ex- housing community in Orem that serves work for Village on the Parkway’s data- tremely important to our students.” both Utah Valley and Brigham Young starved students. Though the network The problem turned out to be the Universities. When Edge Creek bought was capable of a total throughput of 730 single – and congested – wireless access the property in 2008, it was already con- Mbps, students started complaining – point that served the property. Although nected to UTOPIA, the municipal fiber vocally – that their wireless connections it was commercial-grade and offered optic network deployed by the 16-city Utah Telecommunication Open Infra- structure Agency, one of the largest of its About the Author kind in the country. As an open-access Joe Bousquin is a contributing editor to Broadband Communities and a journalist network, UTOPIA offers multiple ser- with more than 15 years’ experience writing about finance, real estate and technology. vice providers the opportunity to deliver You can reach him at [email protected]. services over its all-fiber infrastructure.

16 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 that serves student residents who attend Utah Valley University and Brigham Young University. Greenfield or retrofit? InfoWest retrofit- ted a wireless network over an existing fiber infrastructure that was installed by UTOPIA when the property first opened in 2006. Number of residential/commercial units: 72 residential units housing six students each, plus one office. High-rise/mid-rise/garden style? Three- story mid-rise Percent of units occupied: Up to 100 per- good coverage, it tapped into a single Students pay the equivalent of just cent from late August through mid- 10 Mbps pipe. Because students used $10 a month for their 10 Mbps x 10 April. All residents attend either Utah wireless access much of the time, the Mbps connections. For Pestana and Valley University or Brigham Young dedicated 10 Mbps wired connections the students at Village on the Parkway, University. From mid-April through to their individual units were largely un- though, it’s really just the speed that mid-August, the community has ap- used. “We weren’t utilizing more than matters. He notes, “We’ve got other proximately 75 percent occupancy. 80 percent of our bandwidth,” Pestana properties that get 30 Mbps total, while says. “UTOPIA and InfoWest helped us we’re at 730 Mbps here.” Each suite has Time to deploy: The original build for understand that.” a dedicated 10 Mbps, and so does the UTOPIA to install the network dur- InfoWest is the competitive local ex- office and common area. ing construction took approximately change carrier that Edge Creek called in In addition, because InfoWest made six weeks. When the community once its inherited contract expired. The clear through its marketing that it was switched to InfoWest in Decem- company is one of 12 service providers responsible for addressing any service ber 2010, all 73 units came online that offer Internet and other data ser- problems, residents have stopped calling within one day. vices over UTOPIA. the owner about Internet issues. Date services started being delivered: Although InfoWest wasn’t the cheap- “When you don’t hear from them, December 15, 2010 est among those providers, according to you figure that’s a good thing,” Pestana Pestana, its service has been smooth, re- says. Technology liable and, most important, fast since it Now, Pestana and the residents’ par- Jamie Brotherton, UTOPIA’s operations started serving Village on the Parkway ents – most of whom pay the rent for their manager, and Julie Paulson, UTOPIA’s late last year. “Even when we compare children – can all sleep better at night. it with our other properties throughout communications manager, provided the the state, InfoWest and the UTOPIA Vital Statistics following responses. network are killing it here,” Pestana Property Description: Village on the How does fiber get to the property? The says. “There’s just no comparison.” Parkway is a student-housing apart- property is connected to UTOPIA. After InfoWest installed a dedicated ment community in Orem, Utah, Orem is a UTOPIA member city. wireless access point for each of the property’s 72 six-bed suites in a single day, Pes- tana stopped getting 3 a.m. calls when- Property of the Month Highlights ever his residents pulled all-nighters. As a bonus for his predominantly Latter-day Village on the parkway Saints residents, InfoWest provided a safe-surfing filter to weed out malware • This student-living community in Orem, Utah, was built in 2006 and adult-content sites, something that and purchased by Edge Creek LLC in 2008. turned out to be highly marketable to his • InfoWest provides data services to residents over the UTOPIA residents’ check-writing parents. fiber network. Each unit has its own fiber connection. “Some of the bishops in the community had voiced concerns,” Pestana says. • The Wi-Fi overlay installed by InfoWest makes use of the fiber “We feel – and our parents feel – this is connection to each unit. just a much safer environment for our • Vendors include Ubiquiti and Allied Telesis. students.”

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 17 a unique WPA2 key for each of the Retail service providers such as InfoWest can use 73 units. Each apartment’s wireless access point – a Ubiquiti AirRouter the fiber optic “runways” that UTOPIA provides, – is connected directly to the fiber access portal and authenticates with and complexes such as Village on the Parkway our internal ISP systems via Point-to- have an affordable fiber optic option. Point Protocol over Ethernet (a specification for connecting multiple users on an Ethernet LAN to a remote site), allowing us to log, monitor and To help others understand UTO- verts the fiber signal into an electric control usage. Each router also dis- PIA, we frequently use the Salt Lake current that can travel over copper. tributes the wired bandwidth to a 12- International Airport as an analogy. The gateway is a 100 Mbps-capable port switch in the unit’s closet, which Salt Lake City owns and operates active Ethernet portal with six RJ-45 is used to distribute Ethernet to vari- the runways, towers, terminals, and copper ports. ous ports in each unit. so forth, but nobody flies “Salt Lake What is the FTTH technology? This is an City Airlines.” Why is Salt Lake City How much square footage did you have active Ethernet deployment. in the airport business? The answer to dedicate to the network inside the is intuitive to most businesses and How did you deal with wiring and plug building? The Allied Telesis equip- homeowners: If Delta, United, Fron- access within the units? UTOPIA ran ment with uninterruptible power tier, SkyWest, Southwest and other metal conduit from an aboveground supply typically requires about 1.5 airlines each had to build an airport transition point to the side of the square feet of wall space. It was in- to serve customers in Utah, the cost building and then extended PVC stalled in existing utility closets or to fly there would be significantly conduit through utility chases lead- equipment rooms. more expensive, and far fewer op- ing to each unit. We sealed each pene- Services tions would be available. tration with commercial-grade, room Randy Cosby, vice president of Info- UTOPIA provides the fiber op- temperature vulcanizing (RTV) seal- tic “runways” for member cities. It ant and National Fire Protection As- West, provided the following responses. does not offer retail services, just as sociation–rated firestop. Does the building have triple-play ser- Salt Lake City International Air- Have you provided wireless signals within vices? Not currently, although the port does not have an airline. The units? UTOPIA does not deploy infrastructure would certainly allow result is similar. Companies such as wireless solutions. However, Info- for it. InfoWest can use our fiber optic run- West deployed a separate, remotely Are there other technology amenities? There ways, and complexes such as Village managed wireless access point with is wireless access in all common areas. on the Parkway have an affordable fiber optic option. UTOPIA is a 100 percent fiber An optical network terminal distributes optic network. At Village on the fiber bandwidth in each unit. Parkway, each of the 73 units has a separate strand of fiber that runs to a high-speed switch in the unit; this allows the InfoWest and UTOPIA network operation centers to monitor each apartment unit as a separate address. How is fiber distributed inside the building? Fiber runs from UTOPIA’s Network Operations Center to Village on the Parkway. Inside the building, a dedicated fiber strand runs through PVC conduit to each of the student suites. Inside each unit, UTOPIA has placed an Al- lied Telesis AT-iMG606 Intelligent Multiservice Gateway, which con-

18 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Also, because UTOPIA is an open- access system, residents or the prop- Each unit has its own wireless access point, a Ubiquiti AirRouter. erty owner could contract with other providers for additional services. Who is the wireless service provider? InfoWest. Do residents have a choice of service providers? Because only one of the six copper handoffs at the access point is currently being used, individual tenants are free to contact and purchase additional services from any UTO- PIA provider. However, student residents pay for InfoWest service as part of their student access at Village on the Park- If residents have an issue or a techni- rent. The cost per unit on a bulk-rate way are much lower. cal challenge, whom do they call? contract from UTOPIA is the most InfoWest provides free support to the How did the owner set up the multiple affordable option for both the ten- residents and works in cooperation choice capabilities? UTOPIA provi- ants and owner. Typical residential with UTOPIA or the local building sions each of the six copper handoffs customers who receive InfoWest ser- management to solve problems with to be used by different providers. If a vices over UTOPIA pay $27.95 per wiring, power and so forth. month for a 10 Mbps up, 10 Mbps resident signs a contract with a pro- down connection in addition to a vider, the provider submits an order Business $25 per month fee to their local util- to UTOPIA, which then activates Jonathan Crump, UTOPIA’s director of ity company. The bulk-rate fees for the additional port. sales, responded to these queries.

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July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 19 Onsite Experience/ InfoWest plans to replicate this deployment in Lessons Learned What was the biggest challenge? housing complexes in the UTOPIA service area. It Jamie Brotherton, UTOPIA: Coordi- nating all the elements to ensure a has also adapted the model to non-UTOPIA areas. smooth transition to InfoWest service while being able to monitor and support this large an installation. Who owns the network? Who paid for What has the return been on this imple- Although there are only 73 units in what? Originally, UTOPIA paid for mentation, in dollars or otherwise? this community, each unit houses the deployment of fiber and elec- From the InfoWest perspective, six students, which means we service tronics to all multiple-dwelling-unit we are able to show this as a suc- more than 420 users at this complex. properties. Village on the Parkway cessful implementation that we plan We developed scripts and tools to did not pay for the infrastructure to replicate in other housing com- help us mass-configure wireless rout- when it was installed more than five plexes in the UTOPIA service area. ers, map the complex and coordinate years ago under the agency’s original We have also adapted this model to with UTOPIA and our systems. build-out plan. non-UTOPIA complexes in south- What was the biggest success? Newer UTOPIA deployments ern Utah. David Pestana, Edge Creek: Where other require the property owner to have The main concern of the com- providers have struggled, InfoWest “skin in the game,” but eight of the plex owners was better support and has come in with a good track re- 16 UTOPIA cities have provided consistent service. They didn’t want cord to provide a fast, reliable and financing to properties using a con- to be the first-line support, and they smooth-running system. They tractual utility enhancement (CUE). were finding themselves in that po- weren’t the cheapest provider we With CUE financing, UTOPIA in- sition with the previous provider. could have gone with, but it’s been stalls fiber and electronics to each We also were able to provide a ser- worth it. There was also the one-day unit, and the property owner repays vice that automatically filters adult transition. InfoWest installed pre- the city over either a 10- or 20-year websites and malware as part of the configured access points in every term. The contract has the same le- package, which is an attractive offer- unit, verified and repaired any con- gal status as a utility contract. If ing to the parents of Village on the nectivity or wiring issues and then the property owner sells the prop- Parkway’s student residents. The fil- tested Internet speed and reliability. erty during the contract period, the tering is nearly identical to that used What would you say to owners who want contract transfers at closing to the at Utah Valley University, the local to deploy a similar network? What is- new property owner, just as a water college that the majority of the resi- sues should they consider before they get connection or other municipal ser- dents attend. started? vice would. However, the loan does UTOPIA has learned that de- David Pestana, Edge Creek: Make sure not encumber the property with a ploying fiber directly to each unit you’re dealing with a full-service lien, as traditional financing would. provides the best return on invest- provider that can support the net- CUE financing allows UTOPIA in ment for a complex owner. Even work it’s offering to your residents. most cases to install the needed in- though the initial cost may be higher Ask yourself whether residents are frastructure and still provide a com- than other deployment methods, the getting access just to a network or petitive return on investment for cost is quickly recovered because of to the necessary services and support the community. higher customer satisfaction, which that should come with it. UTOPIA maintains ownership results in far fewer customer com- of the infrastructure. This benefits How did the vendor interact with resi- plaints, truck rolls and other prob- property owners because UTOPIA dents during installation? lems. maintains and repairs the fiber and Randy Cosby, InfoWest: InfoWest worked electronics, just as any city maintains Each unit at Village on the Park- with building maintenance to ac- its own streets and water systems. way is provisioned for 10 Mbps, and cess each unit. We provided printed InfoWest and UTOPIA can deliver instructions for accessing the wire- Are services automatically included in the 10 Mbps to each unit independently. less network as well as instructions rent? Yes So if unit 57 is using its 10 Mbps for contacting our technical support If residents are billed directly, who handles 24/7, units 56 and 58 are not af- team. It was done at the beginning billing and collection? Any additional fected. If unit 57 needs 100 Mbps, of a winter break, so the impact was services purchased by a tenant are the residents can purchase the addi- pretty minor for the students – most billed directly to that tenant by the tional 90 Mbps through the complex of them were home for the holidays service provider. owner, InfoWest or another provider. when we installed. v

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he eclipse of exclusivity as a model for broadband services in A Florida court found that a condo association Tmultiple-dwelling-unit (MDU) communities requires property owners had a right to terminate without cause a cable and homeowners associations (HOAs) to understand the legal issues surround- contract negotiated by the developer. ing property access. This article sum- marizes recent litigation concerning two issues that frequently arise in disputes Section 718.302(1) of Florida’s con- right to cancel covered contracts. (Un- over a provider’s right to access private dominium statute deals with contracts der Section 718.302(4), a condominium property for the purpose of serving entered into by a condo association that developer must relinquish control over MDU residents: the statutory right in provide for the operation, maintenance the association at the time when unit most states of a condominium owners or management of the condo association owners other than the developer elect a association to unilaterally terminate an or property serving the unit owners of majority of the members of the board of unexpired bulk service agreement en- the condominium. administration of the association.)1 tered into by the condominium devel- According to this section, once unit For unit owners or an association to oper and an MDU owner’s right to al- owners other than the developer have as- terminate a contract, a service provider low a competing provider to access and sumed control of the association, or once need not be in default. Nor is there any utilize existing inside wiring installed by unit owners other than the developer requirement for the unit owners or as- the incumbent provider. own not less than 75 percent of the vot- sociation to prove the contract is un- ing interests in the association, the unit conscionable or includes unreasonable Condo Associations’ owners may cancel any covered contract provisions, or for the service provider to Right to Terminate entered into prior to the assumption of be reimbursed for capital expenditures Most states have provisions in their con- control of the association by unit own- invested in the condominium property dominium statutes that allow an owners ers, as long as such unit owners have a for the provision of services. Rather, the association, after control over the con- supermajority of at least 75 percent of contract may be unilaterally cancelled dominium’s government body is trans- the voting interests in the association, at will and without cause, and the ser- ferred from the developer to a voting other than voting interests owned by the vice provider is not entitled to damages majority of condominium owners other developer. There is no time limit on this for breach of contract or to recover its than the developer, to cancel service agreements entered into by the developer prior to such transfer of control. These About the Author provisions were enacted to protect unit Carl Kandutsch holds a Ph.D. from Yale University and a J.D. from the University owners and condominium associations of Washington. A former FCC lawyer, he currently has a private legal practice and from contracts that are not on market is a principal at ComGroup Associates LLC, a consulting firm that represents profes- terms, were made with an affiliate of the sionals in the multifamily real estate industry with regard to telecommunications developer (self-dealing), are of extraor- matters. You can reach Carl at [email protected] or 207-659-6247. Find out dinarily long duration or are difficult to more at www.kandutsch.com. terminate based on poor service.

22 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 T h e L aw costs. Needless to say, providers incur significant risk when they invest capital Courts tend to interpret contract-nullification based on agreements with a Florida condominium developer (or condominium provisions in condominium statutes association prior to the transfer of control), as these are considered contracts liberally in favor of unit owners. for the management of condominium property and are therefore covered by Florida’s condominium statute. This argument is appealing because tion 718.301(1). “Because the agreement That assumption was tested in it straightforwardly relies on the plain provided for the cable television service Comcast of Florida L.P. v. L’Ambiance meaning of the words used in the stat- for all unit owners, the cost was part of Beach Condominium Association Inc., ute. Section 718.302 seems to be pri- the monthly maintenance fee, and the 17 So.3d 839 (Fla. 4th DCA, Aug. 26, marily directed at property management service provider was required to service 2009), decided by the Florida State and maintenance contracts, in response and maintain the cable television, we Court of Appeal, Fourth District. to the historical reality of self-dealing conclude that the agreement was one for In 2002, prior to incorporating the relationships between condominium the ‘operation, maintenance, or manage- owners association, the developer en- developers and property management ment’ of the cable television services.” tered into a broadband services agree- and maintenance companies. The fact The court’s holding in Comcast of ment with Comcast’s predecessor, con- that the statute elsewhere refers specifi- Florida L.P. v. L’Ambiance Beach Con- veying to that provider an easement to cally to “service contracts” clearly dem- dominium Association Inc. means that install its cables in the condominium onstrates that the Florida legislature un- at least in Florida, bulk cable service complex and the right to provide cable derstood the difference between service agreements fall squarely within the cat- television services under a bulk billing contracts and management or mainte- egory of developer contracts that may be arrangement. The agreement included nance contracts in the context of condo- nullified by majority vote of unit owners minium regulation. a statement that it “may be terminated under the state’s condominium act. Fur- The court rejected Comcast’s argu- prior to expiration of its term subject to thermore, the fact that the court rejected ment. According to the majority, the fact conditions and regulations required un- Comcast’s no-frills, plain-language in- that the agreement required Comcast to der 718 of the Florida Statutes.” Rely- terpretation of the statute illustrates operate and maintain its cable system at ing on the agreement, Comcast installed the tendency of courts, and not only in the complex meant that the cable service wires and lock boxes and provided cable Florida, to interpret contract-nullifica- agreement was a contract providing “for television services to all units. operation, maintenance or management tion provisions in condominium statutes Following incorporation of the home- of … property serving the unit owners.” liberally in favor of unit owners. owners association and transfer of con- Moreover, another section of the statute, Condominium associations ought to trol to the unit owners, the association 718.115(1)(d), provides that the cost of familiarize themselves with applicable voted to terminate the agreement, rely- cable television service provided via a statutes to understand their legal rights ing on section 718.302(1). Comcast filed bulk billing arrangement is considered and powers vis-à-vis cable operators that a complaint for declaratory relief, breach a common expense, and common ex- provide substandard services under bulk of contract, trespass and permanent in- penses include “expenses of the opera- billing arrangements. These rights and junctive relief. Following a trial verdict tion, maintenance, repair, replacement powers may include not only the right to in the association’s favor, Comcast ap- or protection of the common elements get rid of an underperforming provider pealed and lost. and association property.” but also the power to use nullification Comcast’s primary argument was In other words, even if the Com- rights to force a renegotiation of an unex- that Section 718.302(1) did not authorize cast service agreement was not, by its pired bulk agreement on terms more fa- the association to cancel the agreement terms, a contract for the management, vorable to associations and unit owners. because a cable television service contract maintenance or operation of condo- is not an agreement “that provides for op- minium property, the fact that it was a MDU Owners’ Right to Access eration, maintenance or management of bulk agreement meant that by paying Existing Inside Wiring a condominium association or property the monthly bulk cable service fee, the Sycamore Management Group LLC, et serving the unit owners of a condomin- association was in fact paying for the al. v. Coosa Cable Company Inc., No. ium.” In support of this argument, Com- operation, maintenance or management 1080667, 2010 Ala. Lexis 8 (Ala. Jan. cast pointed out that other sections of the of common elements – and therefore, 22, 2010) demonstrates how MDU statute, 718.115(1)(d), 718.301(4)(n) and the Comcast service agreement was, by owners may leverage assets that they 718.3025(4), specifically refer to “service implication, a contract for the operation may not realize they possess to extract contracts,” and section 718.302 refers to and maintenance of property serving new value from competitive cable and “management contracts.” unit owners within the meaning of sec- telecommunications providers.

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 23 T h e L aw what the parties intend, such a contrac- Whether inside wiring is identified as a fixture of tual provision may well be decisive.2 However, Coosa had no contract the real estate or as a trade fixture may determine with Sycamore or the preceding owner of Maple Village. Coosa’s trade fixture to whom it belongs – the owner or the provider. argument failed for two reasons: First, the coaxial cable installed inside the walls could not be removed without The Maple Village apartment com- the existing wiring, and in the absence serious damage to the property. That plex was built in 2004. During construc- of an enforceable property access agree- implied that Coosa intended its installation, Coosa Cable, the franchised cable ment, all its remaining claims would tion of wiring to be permanently affixed operator, installed at its own expense a collapse like a house of cards. to the building. complete cable distribution system, in- Sycamore and DirecPath argued that Second, a trade fixture is, by defini- cluding inside wiring and equipment, the in-building wiring, even if installed tion, property of a tenant, and there was and used the system to provide services in the past by Coosa, constituted a fix- no landlord-tenant relationship between to residents on an individual subscrip- ture of the real estate and therefore was Sycamore and Coosa. Therefore, the tion basis without an access agreement the property of Sycamore. Coosa argued trade fixture exception did not apply, with the owner. that the wiring constituted a “trade fix- and the inside wiring was ruled a fixture In 2007, the property was sold to ture” and was therefore the personal to the real property owned by Sycamore. Sycamore Management Group, which property of Coosa. Conclusion did what new owners of acquired as- A fixture is personal property that is sets ought to do – namely, conduct a attached or affixed to real estate with the In the age of nonexclusivity, in which due diligence review to assess how the intention that it become a permanent competition is king, opportunities value of the asset might be enhanced fixture to the realty. The common law abound for homeowners associations with regard to existing cable and tele- has developed certain indicia of “inten- and MDU owners to leverage existing communications arrangements. The tion” in this context that are applied to assets and unlock new value vis-à-vis fact that there was no ongoing right-of- the facts in any given case to determine broadband services providers. As the cases discussed in this article suggest, entry agreement with Coosa presented whether an item constitutes a fixture. such opportunities may arise from an an opportunity to negotiate such an Once deemed a fixture, the item is con- informed use of existing statutes or reg- agreement, including financial com- sidered part of the real estate and is the ulations or from the recognition that ex- mitments, with either Coosa or an al- property of the party that owns the real isting assets, such as in-building wiring, ternative provider. Sycamore signed an estate. have value that is not being realized. exclusive access agreement with Direc- By contrast, the concept of a trade In the current economic downturn, Path, a private cable operator, and under fixture amounts to an exception to the owners associations, property manag- the agreement, DirecPath agreed to pay rule of fixtures. A trade fixture is an ers and owners can benefit by educat- Sycamore a monthly share of its revenue item affixed to real estate for the specific ing themselves about opportunities that derived from residents of Maple Village. purpose of enabling a tenant to perform may lie right beneath their noses. v The new agreement allowed DirecPath a trade or profession and that can be to use the existing inside wiring to de- removed without permanent damage Endnotes liver services to residents. to the real property. A trade fixture re- 1 Under Section 718.302(2), the law sets a time In response, Coosa sued both Syca- mains the personal property of the party limit within which covered contracts must be more and DirecPath for tortiously in- that installed it even if the installation canceled. Any covered contract entered into by a developer, or by an association prior to terfering with the cable operator’s con- involves attachment to real property. the time when unit owners other than the tractual relationships with its resident The obvious way for a cable or tele- developer elected a majority of the board, are subscribers and won at the trial court. communications provider to reserve deemed ratified unless rejected by a majority of the voting interests of unit owners other DirecPath was specifically enjoined inside wiring installed by the provider than the developer within 18 months after from accessing and using Coosa’s exist- from fixture analysis is to insert into the unit owners other than the developer elect a ing cable plant, including inside wiring. access agreement a provision specify- majority of the board of administration of the Sycamore and DirecPath appealed, and ing that the wiring is and remains the association. 2 However, even a contractual provision the case found its way to the Supreme personal property of the provider and may not settle the issue. See Metropolitan Court of Alabama. may not be construed as a fixture to the Cablevision v. Cox Cable Cleveland, 604 The crucial issue in this litigation real estate. If the classification of prop- N.E.2d 765 (Ohio App. 1992)(provision in concerned ownership of the existing erty as a fixture is ultimately a matter subscriber agreement allowing cable operator to remove “equipment” from premises upon inside wiring: If Coosa could not legiti- of the parties’ intentions and a contract termination of agreement does not imply that mately claim an exclusive right to use is, among other things, a declaration of inside wiring is not a fixture to the realty).

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BBProp_Alpha World_Full pg_6.2011 1 6/29/11 5:02 PM Broadband: The Next Level Deployment is only the first step. At Summit 2011, speakers and attendees wrestled with taking broadband to the next level.

A BBC Staff Report

ike previous Broadband Properties subsidies, how to integrate broadband sibilities for broadband use. Summits, Summit 2011, held in into economic development projects Third, the FCC and the agencies LDallas in April, was packed with and how to promote broadband adop- that administer the broadband stimulus information about how to build broad- tion and use by those on the wrong side program have challenged providers and band networks and deliver and market of the digital divide. local governments to maximize broad- services to communities. For the first The discussion was not limited to band adoption and use and to integrate time, however, much of the program the economic development program, broadband into the delivery of govern- dealt with what might be called the next however. There are several good reasons ment and social services. The conditions level: What happens after the fiber is for everyone in the broadband world to of stimulus grants call for tracking and in the ground, the buildings are wired think more about broadband’s uses and measuring the benefits of broadband and the equipment is in place? How can potential. First, a great deal of advanced networks, training programs and other broadband be used to build communi- broadband has now been deployed – stimulus-funded projects. ties and change lives for the better? As enough for people to become aware Finally, those who have already in- Geoff Daily of FiberCorps put it, “Fiber that its transformative effects are real, may open the door, but how do we step to wonder why they are not universal, vested in advanced broadband are think- through it?” and to consider what additional effects ing about how they can maximize their One reason for this next-level focus might be possible. returns on those investments. As many was Summit 2011’s daylong program Second, the proliferation of mobile articles in this magazine have pointed on broadband and economic develop- devices and networks – along with the out, income from triple-play services – ment, chaired and organized by telecom convergence of wired and wireless net- the original incentive for building these attorney Jim Baller. Speakers looked at works – has altered the way people in- networks – may turn out to be only a the issue from many different angles – teract with and even think about the small part of the benefit that both pro- among them how to allocate broadband Internet and opened up many new pos- viders and property owners reap.

Four Pillars of Multifamily Technology Pillar 1: Customer Acquisition A key issue we all face is poor-quality Ashley Glover, executive vice president, data feeds. You want people to come to multifamily solutions, RealPage: If you’re your website, not to third-party affiliate not thinking about your virtual storefront marketing sites that scrape the Web and as much as the physical one, you’re behind don’t keep the availability data updated, the times. People are looking for you on fresh and current. We’re looking to tech- the Web. How do you get people to your nology platforms to eliminate those guys website? Internet listing services will cost from our website. you money, but you can grow your market Price Optimization in lower-cost ways by leveraging the power of search engines Glover: A lot of properties are priced by comparative shop- to take people there in a way that is more organic. ping; technology has now enabled price aggregation at an Cameron Etezadi, senior vice president and chief infor- unpredecented level. Our company leveraged the transac- mation officer, UDR: You can play a numbers game or a tional data we see through property management systems to quality game – that is, take a lot of low-cost leads or a few generate price recommendations. About 5 to 10 percent of high-quality leads. Optimize for whatever is important to the market is using pricing tools today – this technology has your business. not yet reached critical mass.

26 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Coming Soon: The IP Connected Home Bob Bickerstaff, vice president, AT&T:Soon, we’ll integrate not only the telephone, Internet and TV but many other devices in the home as well. This will be a whole new way of managing the home. Security cameras and door locks can be managed remotely – residents can see visitors and let them in, even if they’re not at home. Power consumption, lighting and other home services can be centrally managed. The most revolutionary change in the coming years will be telemedicine – and the IP connected home enables this. More and more medical services can be delivered in the comfort of one’s own home, and the result is a great improvement in lifestyle. We want to partner with property owners to bring these services forward.

Etezadi: The curse of “big data” is that it’s hard to deal with, tom. A little more risk in the applicant pool may mean a lot but the blessing is that you can get some good information of people. and react faster and more effectively. We change our pricing The alternative is to drop the scoring model, then close daily! It’s become more like airline pricing – we may never the box once the queue is filled up. You can ask for extra de- get quite that close to real-time data, but the closer we get, posit or rent to mitigate the risk. It’s like limiting frequent- the better off we are. flier seats on the airplane – you don’t want to fill up the whole plane with frequent fliers. Screening Technology Using Technology to Attract Customers Glover: One benefit of screening technology is that it lets Etezadi: We’re still trying to figure out what’s important to you enforce the policies you want to enforce, and you can customers. Location is still important, but amenities are im- also get fair-housing reporting. We’re using this technology portant, too. Talking to customers is the best way to find to help fill occupancy-challenged properties. People used to out. Social networking helps us get better understanding of drop their scoring models to accept more applicants, but likes and dislikes, but you have to be careful with fair hous- the risk is that you suddenly accept a whole tranche at bot- ing issues. David Cardwell, vice president, capital markets and technology, National Only One Piece Multi-Housing Council: The Council did of the Puzzle a survey five years ago about voice, video and data systems. At the end, they asked, Adam Bruns, managing editor of “How much does technology affect your Site Selection: Economic develop- decision to rent?” Less than 2 percent said ment is about who’s getting the that it had any influence. I think that if high-capital-investment, high- we did the survey again, there would be a different response. job-count prospects, especially with high wages. You can get Tom Nugent, national sales director, caught up in your project being Verizon Enhanced Communities: It’s the project – you start to think time to redo that survey. I believe tech- that getting that fiber ring established is the proj- nology does make a difference. It might ect. But from an economic development point of not be as important as location or price, view, it’s getting the plant that’s relocating. It’s but it is a differentiator. We’re working Ford investing in facilities. with several property owners and manag- In the corporate site-selection world, the need ers to embed technology in mobile appli- for speed is how fast you can get the company up cations so they can be found via Android Market or iTunes. and operating. Utility infrastructure, which encom- Customers can see floor plans, access cameras on sites, all passes broadband availability, is tied for the fifth the way through signing a lease. How much more powerful most important factor. All the different sectors, would it be if at the leasing office, instead of handing out including specialists in broadband and transporta- brochures, you downloaded a mobile application that has tion, need to get together and converse about how all the same information? This could enhance leasing by at- they can contribute to attracting projects. tracting the right residents. I do a demo on an iPad, and gee whiz, I’m lucky if get the iPad back.

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 27 Driving Broadband Adoption: Meet People Where They Are Kelley Dunne, CEO, One Economy: One hundred million Americans do not have broadband at home. Broadband is no longer an option but an economic imperative – it enables more effective job hunting, it makes labor markets more efficient, it improves health and education, it allows new inventions, new goods and services and new processes. Driving broadband adoption drives the demand for broadband services. What can we do to achieve the goal of 95 percent adoption? The good news is that we have an opportunity as a connected community to break those barriers down. It’s easier to sit back and say that it’s someone else’s job, but it’s not – it’s everyone’s job. We must all work together. One Economy and its partners are matching government BTOP funding with corporate funding. Even before the BTOP project, we focused on measuring results and sustainability. In many One Economy projects, the carryover from free introductory Internet service to paid service exceeds 60 percent – that’s one type of deliverable we can measure. We try to meet people where they are. Right now, most people have cellphones. Applications such as re- minders to take pills are great for reducing medical costs. Wireless technologies have a lower cost of entry. You can come online at a slower speed and graduate to higher-speed models. Safety, security and energy management are all parts of the ecosystem, too, and these applications also help sustainability. Although we started in urban areas, we’re now also working with our partners in rural areas of West Virginia and North Carolina, where new 4G wireless technologies running on 700 MHz are enabling enormous opportunities to cover rural Americans far more effectively than has ever been done before.

Steve Sadler, vice president, strate- customers. But if there’s high staff turnover on a property, gic business services, Post Apartment how do you know new people are able to use this technol- Homes: For the last two years, we’ve been ogy? That’s why we’re seeing increased adoption of online trying to adopt online leasing as an op- training and learning management systems. Managers can tion. Recently, we launched the Post Open confirm their people did the training and took the test. Door website, where prospective customers can take virtual tours, fill out applica- Cellular Service tions, go through screening and almost Sadler: Cell service is biggest issue we have to deal with to- completely lease the apartment. There’s also a mobile applica- day. We have prospects who look at the bars on their phones tion. We don’t want that to be the primary means of leasing, and say, “Show me something else.” You’d think providers but we want people to do things in the way that’s most com- would be all over this because it’s affecting their customers. fortable to them. Technology is definitely a tool that’s helping It’s very expensive to fix, and I can’t charge for it. us generate more leases and higher-quality leases. Nugent: Cellular is very much a challenge. Affluent com- Glover: E-leasing is here. The technology is not even new. munities don’t want cell towers; people there are looking It’s very stable, and we’re not getting questions back from to get away from work. In high-density networks, Verizon

Reform USF to Encourage Broadband Adoption Charles Benton, chairman and CEO, Benton Foundation: Cost is an issue in broadband adoption, but it’s not the only one. Device literacy, search literacy, even basic word literacy can be barriers as well. Broadband pilot programs are leading the way to overcoming these barriers. For example, North Carolina has created a model pathway for reform of the USF Lifeline assistance program through NC LITE-UP. Eligible households receive equipment and a year of technical assistance with different levels of adoption support – 100 percent of their monthly service, 50 percent or none – and different levels of training. There’s ongoing data gathering to see what works best. We’re trying to adopt this excellent model in Illinois.

28 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 The Common Vision Is Human Aspiration Rey Ramsey, CEO of TechNet and We focused on a common vision – one of human founder of One Economy: I think aspiration. I’ll never forget the focus group in Los An- we’re asking the wrong questions geles where we asked people why they were taking and fighting the wrong fight. We’re courses on how to use computers. The overwhelming arguing about the size and scope answer was, “I know my kids need it, and I want to of government, but the question get it for them.” Now, that’s human aspiration. When should be, “What is required for we stop listening to the basics of human aspiration, America to be successful?” we fail. In Egypt and Tunisia, aspirations were pushed The most important card for us to play is the po- down, but they rose again. tential of what technology can mean for America. We’re in a global competition, and China may catch Using Technology in up with the U.S. in terms of gross domestic product the Learning Environment sooner than we anticipated. We used to count on the TechNet has launched ConvergeUS, a new nonprofit. higher-wage jobs always being in the U.S., but that’s [ConvergeUS is co-chaired by Ramsey and Twitter no longer true. There’s a shortage of engineers, and founder Biz Stone.] We’re converging energy and ef- we don’t have enough engineers graduating to fill the fort around social issues – we’ll identify three issues jobs we have. Why can’t community colleges and his- and three organizations a year, rally around those torically black colleges turn out more engineers? Why causes, and bring intellectual capital and dollars. Our aren’t there more women engineers? How do you win first goal is reading by grade 3. Studies show that low- a game when half the team sits on the bench? income kids enter school at a disadvantage because Broadband is fundamentally important for our they haven’t been exposed to enough words. They country. We have rural areas with no broadband, fall behind each year, and by third grade they fall off and we have urban areas where people don’t use it. the cliff. If we’re going to take advantage of broadband, let’s “How much are we spending?” is the wrong ques- start with these questions: “What is our vision? What tion. The question we should ask is, “Where do we is the purpose of broadband?” want to be?” We haven’t yet figured out how to use We shouldn’t make the mistake of thinking we can technology smartly in the learning environment. just get things into people’s hands and all the prob- If you lend your expertise and help to a social issue, lems will be solved. The FCC has an adoption plan, it’s good business; today’s early adopters are your next and it’s a good start, but it can’t do it alone. customers. But we’re bound together by more than One Economy started in 2000 with four people in commerce – we’re also bound by human aspirations. a basement. We thought that if we put technology in If you look at life, everybody is born an artist. the hands of local people, they would do something There’s one overarching trick to life – you get only one special with it. People told us the computers would be canvas. In the fight for what the vision of America is, I stolen and not used, but we kept plugging away, and believe fundamentally that we’re in it together. That’s now the group operates in 14 countries and 35 states. what technology and broadband enable. is looking at fixed wireless for voice and data services. It is book amenities (reserve a barbecue, find a baby-sitter). Help extremely expensive, and a lot of green building materials make staff-to-resident or resident-to-resident connections. make it more difficult. Nugent: How do you develop connections without dictat- Pillar 2: Customer Retention ing them? Give residents a platform [such as Verizon Con- cierge], and allow connections to blossom. Let groups form Glover: Technology self-service is one way to retain resi- for wine drinking or soccer playing. Let a resident use a mo- dents. Not just placing service orders but paying online, see- bile phone to place a ticket for a leaky sink and understand ing the bill, setting billing options, even driving renewals that it will be addressed in a convenient way. Help residents through the portal. The resident portal is a 24/7 service por- connect with local pizza shops and flower shops so when it tal; it creates a better and cheaper customer service model. comes time to renew their leases, they think of the com- Etezadi: If a resident makes six connections in a commu- munity as home. Start layering on other types of amenities nity, renewals increase – so give residents every channel to they can view by placing elevator cameras, pool cameras make more connections. Make it easy to request service or and more.

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 29 Of course, there are compliance and privacy Where Do We Need issues across the board. How do you make sure the Best Broadband? cameras aren’t pointed at residents? How do you comply with CALEA? Everything has to be man- Blair Levin, society fellow, Aspen Institute: aged, so use providers that are reputable. Every great economic development initiative will be accomplished over broadband. Payment Technology The first thing holding us back is that we Sadler: Our bill payment system is online. obsess about the wrong thing. Most Ameri- Residents can see their statements and charges cans think, “How do we get a lot more through the mobile application or portal. We also broadband to rural American homes?” But plan to add utility bill details. the low-hanging fruit is in the use case – we Etezadi: Accepting electronic payments is better could improve education and health care for your float and more convenient for residents, so much more by effectively using the broadband platform. but giving residents the choice is important. Peo- We need to focus on how to use it better to do those things ple are all about choice. where the public sector dominates. Second, we constantly think everyone should have broad- Glover: At the point of lease, find out how resi- band everywhere at the same price. This is holding back eco- dents want to be communicated with. Do they nomic growth. The same was true for telephone and electric- prefer social media or text messages or email? ity. From an economic development perspective, it’s a bad This makes the renewal conversation more so- idea. A lot of critics say the National Broadband Plan isn’t phisticated from an online perspective. UDR visionary enough because it doesn’t call for 100 Mbps to all partnered with us on an online incentive-based American homes or for 1 Gbps to all. What we really need is to renewal, where they upsell amenities and offer a understand the market segments. If you look at the opportu- discount for early renewal. It’s a very personalized nities for using gigabit networks, we want research hospitals conversation, but all online. to have more than that; we want libraries to have a gigabit. We should ask ourselves where we need the best networks. Starbucks vs. the Apple Store Glover: One of our clients on the West Coast Connect People, Not Real Estate is transforming its leasing offices to a Starbucks We spend the majority of our money connecting real estate model, with couches, lighting, dog bowls and instead of people. We spend way too much money connect- music. The client wants residents to feel comfort- ing second-home communities. Eighty percent of the people able meeting a friend there, having a cup of coffee below the poverty line contribute to the Universal Service or having a business meeting. There are a couple Fund and get not a penny for it. of computers in the back of the room. A leasing We have to be smart about the allocation of resources. Let’s get rid of textbooks and agent hidden in the back behind the wall comes replace them with e-books. It makes the educational experience more dynamic and more personalized. But how much speed is needed for an e-book? Less than 4 Mbps. So let’s make sure the educational output is less unequal – we don’t need to spend $300 billion to do that. But we’re not going to be able to do that by spending outlandishly in areas that don’t help education or economic development. It doesn’t bother me that we won’t have gigabit networks everywhere by next year. It both- ers me that we won’t have them almost anywhere. BBC corporate editor Steve Ross: FTTH networks in MDUs could support many of the building management systems that now run on proprietary networks.

30 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Google Thinks Big With a Gig Megan Stull, telecom policy coun- review of all nominations very seriously. Last month sel, Google: We filed comments at we announced the selection of Kansas City, Kan. the FCC outlining our vision: installing broadband fiber as part of every Why We Chose KCK federal infrastructure project and We chose Kansas City for three reasons: First, it was a deploying fiber to libraries, schools location where we could build quickly and efficiently. and public housing. Most signifi- Kansas City has great infrastructure, and it knew how cant was our proposal to create test to work at Google speed. Second, we wanted to make beds to demonstrate the power of making ultra-high- real impact on the community. Third, we wanted to speed broadband available to everyone. develop strong relationships with the local govern- [Google cofounder] Sergey Brin agreed that the ment and the community, and we hope that Kansas test bed idea was fantastic. He asked, “If we think this City will be a model of how a community can benefit is so important, why are we asking the government from next-generation infrastructure. to do it instead of doing it ourselves?” In February We could not be more delighted or excited to 2010, we announced plans to “think big with a gig.” work with government and local institutions to help We stated our intention to build an ultra-high-speed develop the gigabit applications of the future. Just as network to serve up to 500,000 people in the United the shift from dial-up to broadband Internet access States, offering speeds at a competitive price point. led to Netflix, Skype and YouTube, we think ultra- We issued a request for information to commu- high-speed broadband will lead to new and unpre- nities, and the response was overwhelming. Nearly dictable applications. 1,100 communities reached out, and their enthusiasm We are thrilled by the interest the inititative gen- went far beyond what we expected. Communities erated. We are happy that fiber became a front-and- and citizens created websites, ran races, changed their center topic of conversations in communities. And names, made videos and engaged in other activities. we’re thrilled that people now recognize the role of All these efforts were noticed by us, and we took the broadband in economic development. out to greet people but goes away if he’s not needed. The cli- goes up, so do take rates for technology and for higher Inter- ent wants to use the office to build community. net speeds and prime TV channels. In the other model – the Apple Store model – the office has a bank of computers where the company wants you to lease online, transact online or even just use the computers. Broadband Less Leasing agents are out there but only to facilitate. They steer customers to terminals to enter their own information. Peo- Available in ple like doing that because they’re more comfortable giving Low-Income Areas their information to a secure system than to an unknown person. These companies create an aura around technology. Nicol Turner-Lee, Ph.D., VP and Nugent: Technology in a leasing office is more than just director, Media and Technology a façade. It’s selling a lifestyle for the whole community. Institute, Joint Center for Political Everything customers can access is just as simple and easy. and Economic Studies: Our recent The emotional purchase is certainly there, and the more you analysis of NTIA broadband data can humanize that through environmental or technological showed broadband availability by changes, the more likely you are to create a sense of home. place, race and income. In South Carolina, access to broadband Driving Traffic to the Portal service is becoming much more Nugent: The more relevant content you can put out, the ubiquitous, but there is less market competition and better. Offering the ability to post classified ads or use a lower adoption in lower-income areas. The study did unified wallet to access flowers, pizza or table reservations not find a nexus between race and broadband – in drives traffic to the portal. It’s not just a necessary evil to pay other words, there was no deliberate redlining. But the bill. The leasing office can also drive traffic by changing many black areas still have no access, and in those its message from “You must sign up for this” to “This is a areas the economic outcomes are poor. benefit of living here.” When the usage of concierge services

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 31 Broadband Availability is Important, but Utilization is Critical Michael Curri, founder and CEO, omy. Availability is important, but utilization is critical. Strategic Networks Group (from the In Dallas, I heard numerous times that as broad- SNG blog): Representatives from a band coverage is now increasing with ARRA projects, majority of states gathered on April the question that often now gets asked is: “What is 28 for the Summit program dedi- the broadband problem?” cated to “Broadband and Economic This question should be reframed. Legislators, Development: A Hard Look at Job economic development officers and those working Creation from all Angles.” with broadband agencies should respond: Broadband stimulus dollars went mostly to un- • Do you want local businesses to be more produc- served and underserved geographies. A very small tive and able to compete in the global economy? portion of the stimulus funds had anything to do with • Do you want to keep local jobs? actual broadband use – and in those cases, the pro- • Do you want youth to have the opportunity to grams were designed around basic training. have high-paying local employment? So the broadband stimulus program focused on • Do you want your region to be more resilient to spreading the wealth to achieve availability, with the shocks and enhance quality of life? result that most states are using coverage as their end- game. However, coverage does not necessarily beget The answers are inevitably yes, but without broad- adoption, and adoption does not beget utilization. band utilization, such desired outcomes are unlikely. We all believe that broadband drives job creation, Although some regions and communities have opportunities, etc., but we cannot necessarily assume the organic capacity to take advantage of broadband, that “build it and they will come” is a sound strategy. most require planning, strategies and the promotion In fact, I think most of us would agree that, for many and utilization of e-solutions to leverage broadband communities and regions, it isn’t. So why is it that we infrastructure. This is a transition and a restructuring leave that as the cornerstone to our economic devel- process. It is needed – in fact critical – to ensure that opment through broadband strategy? modern regions can compete in the global economy. Economic development and broadband agencies What Is the Broadband Problem? as well as policymakers need data, strategy, action- Building broadband networks is a necessary but not able economic development plans, constituent and sufficient condition for economic impacts. It is the stakeholder buy-in, and ongoing monitoring and act of utilization – of leveraging broadband – that analysis to put their communities and regions in a po- is at the heart of modern economic development. sition to compete in the global economy. Uncovering Whether the objective is retaining existing businesses existing barriers to current utilization of e-solutions and jobs, promoting business growth or improving by households, businesses and civic organizations the quality of jobs, e-solutions and online processes makes possible the development of a road map to are the critical enablers that allow a community or accelerate and optimize measurable and sustainable region to successfully participate in the digital econ- socioeconomic gains at a regional level.

Etezadi: Some people don’t want to interact with their Sadler: If portals are well built and have good content, most neighbors, and others do. Encourage people to use the people can go to them and get the information they need. concierge product to find out what’s going on in the com- This helps shift operational costs. munity, such as offers from local businesses – you can find Cardwell: The efficiencies are there for both parties. There things that are reasonably appealing to a large swath of the are a lot of things we as owners get out of technology for community. In some properties, the average resident logs on residents. a few times a day, in others, it’s once or twice a month. It Pillar 3: Property Management varies with demographics and region. Etezadi: We use the RealPage end-to-end suite to manage Nugent: Region and demographics are important, but if the the resident life cycle. We can slice and dice: How am I portal is positioned as an amenity, usage rises regardless of doing in the Pacific Northwest? How am I doing in Hous- age or region. ton? We get a better perspective on how things are moving.

32 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 More Investment in Broadband Is Needed Dr. Kenneth Peres, economist, Com- types of broadband policies: Horizontal policies ex- munications Workers of America: pand access to broadband, including high-capacity Previous measures of economic de- networks for universities and big businesses, and velopment focused on jobs, GDP, close the digital divide. Vertical policies focus on max- wealth and productivity. Today, we imizing broadband’s benefits to education, health also need quality-of-life and sustain- care, public safety. Finally, diagonal policies cut across ability metrics. Economic develop- the silos – for example, creating emergency response ment involves not just income but systems that link first responders with traffic control also health, education, political voice and security. and hospitals. This is the time for investment, not disinvestment. This discussion is taking place in the midst of the most significant jobs crisis since the 1930s. In 1938 and 1939, Britain insti- tuted austerity measures, and the economy ground to stagna- tion. We should invest in infrastructure, including broadband infrastructure; we should invest in talent, including broadband skills; we should invest in innovation, including research and development in broadband. We need to make sure that prosper- ity is widely shared and not just concentrated in the top 1 percent of the population. We should consider three Kyle McNamara, Verizon global energy and utilities practice: Verizon envisions home energy management integrated with broadband and smart-grid networks.

Build Communities With Broadband Robert Bell, cofounder, Intelligent fiber-connected 1,500 homes, then a few thousand Community Forum: The Pew Inter- more – and suddenly there were multiple providers. net and American Life project did a Nuenen’s one big employer, Philips, moved to Am- three-year study about how young sterdam. So the city capitalized an organization called people actually use digital media. Brainport, which does open innovation. Brainport, They discovered the vast majority which is a membership organization, asked its mem- are using it to connect to people bers what they needed and what they could offer. It they already know. These broad- matched up a private business, Paradigit, which had band tools are used to build communities, and that’s IT expertise, with a school district that lacked IT ex- important because how well the community works pertise, to support the one-laptop-per-child program. ultimately determines how economically successful it The private company gets a new line of business serv- is. We’re social animals, and we have to solve the chal- ing the school district, and the school district gets its lenges in front of us together. problem solved. The money stays in the community The city of Nuenen in the Netherlands had an in- and builds quality of life in the community. Multiply cumbent provider with no great incentive to invest; it that by 70 or 80 and you’ll begin to see the impact wanted to milk its copper network. Then the govern- of Brainport. [Editor’s note: Brainport produces more ment put up a pot of money for a Knowledge City and than half the patents in the Netherlands.]

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 33 It’s Not About the Applications – It’s About the Applications Geoff Daily, executive director, Fi- ects. We’re building a render farm to offload jobs and berCorps: How do we close the gap access higher render levels so students can do ad- between rhetoric and reality? Fiber vanced work. may open the door, but how do we We’re working on a health information exchange step through it? In Lafayette, La., initiative. Because social infrastructure matters most, we created a new nonprofit, Fiber- the most important task is to get the hospitals and Corps. We have the resources, the doctors and testing facilities to agree to share data. desire and the fiber. Businesses located in Lafayette will have lower health We found that it’s not about the care costs because of this initiative. applications; it’s about the applications. Too often we We’re also working on new social architectures for talk about software – how to use videoconferencing, organizing assets – Appsquad is a database of people for example. We need to talk more about how to ap- that should lower the cost of innovations. We’re hold- ply this software to solve community problems. ing events to pull together cross-sector groups. Fi- FiberCorps facilitates demonstration projects that nally, the goal is to make Lafayette an innovation hub identify needs and solve them. For example, hun- and a test bed for new applications. We’ve moved dreds of kids are using 3D modeling programs in from “we need fiber” to “we need fiber to do what’s high school. Because their computers aren’t power- happening in Lafayette.” We’re reorganizing the com- ful enough, they were stuck doing lower-level proj- munity to take full advantage of the potential of fiber.

There’s a tremendous cost savings if we don’t have to deposit Glover: The resident manager used to be mostly a book- checks. We can put all the accounts payable clerks in one lo- keeper. If you move those functions off the property, you can repurpose site personnel away from administration to cation and take advantage of efficiencies of scale and special- customer-service functions. You can regionalize peak de- ized people. We’re keeping our books in a centralized ERP mands and maintenance and have people go around to system. Specialization is a tremendous source of savings. properties instead of calling contractors in.

Fiber-Powered School Project Raises Graduation Rate Scot Rourke, CEO, OneCommunity: years for big projects that include rural telemedicine, We had the naïve vision of leveraging broadband training, adoption and use, and access for technology to transform the Cleve- 30,000 households. land region. Completely unaware of We don’t worry a lot about providers; we worry the challenges of the telecom indus- more about the demand side and adoption – how try, we thought we could transform to remove all the barriers and accelerate the benefits it overnight. Everyone will embrace of broadband. Government is woefully behind in the information technology, and all our adoption of technology. If you provide talents and problems will be solved! We found it tools, governments become rewarding broadband to be challenging, culturally and otherwise. customers, and we can reinvest the revenues back After seven years, we have 2,000 sites. There are into other areas that need help. schools, libraries and governments in our fiber net- We raised private funds and built fiber to the work. We have a strong earned-income stream and schools, trained the teachers, refurbished computers innovative technology that targets the digital divide. for schools, brought in software for student assess- We offer ad-supported public Wi-Fi, which we’re try- ment and learning systems, and created internships ing to make sustainable. We operate an open-access for kids. As a result, graduation rates rose more than network in partnership with private-sector phone 10 percent. We brought doctors into classrooms virtu- and cable companies. ally, and 500 kids graduated and can now fill gaps in We’ve attracted $150 million in the last several health care.

34 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 TV Everywhere benefits MDUs Brian Venable, director of domestic the first two months. The major benefit for owners network distribution, HBO: Though and property managers is that residents are happy 92 percent of viewers use TV as their because they can get content when they want it. main source of video content, they also use desktops, laptops, DVDs, Property Owners Look Tech-Savvy mobile phones and tablets. For the Michael Lee, director of commercial month of March 2011, 144 million sales and marketing, DISH Network: Americans watched 4.5 million on- In an MDU, offering TV Everywhere line video streams, or 14.8 hours each. At same time, affects residents’ perceptions of they watched 35.6 hours per week on regular TV. how technically capable the prop- Because of content rights issues, TV Everywhere is erty owner or manager is. In addi- moving slowly from the consumer’s perspective, but tion, as more adopters take TV Ev- there are already many choices for consumers. We are erywhere, we can begin removing looking to address this for our customers as well. HBO monitors in public venues. I’m not sure I’d want to sit GO is a streaming service with 1,400 hours of the best and watch what someone is forcing me to watch in and latest shows, plus bonus features. It’s available the laundry room or pool area. I’d prefer to watch my on the Mac and the PC (and, as of May, on the iPad, own content on my iPad or iPhone. iPhone and Android platforms) and offers parental As more customers seek online content, whether controls, season passes and social aspects. Interactive linear or stored, we do have to be concerned about TV is becoming a reality – you’ll have the ability to bandwidth utilization. DISH’s approach is technol- click and learn more about the show. We’re currently ogy-based: We acquired Move Networks, whose tech- working with our distributors to make sure all our cus- nology allows us to adapt IP streams to to select the tomers have access to GO. best possible compression and delivery mechanism, regardless of the pipe. Silverlight, Adobe and other Bill Revell, vice president, national adaptive streaming technologies are also available. MDU sales and services operations, Comcast: There’s nothing to David Schwehm, senior director of indicate that massive cord cutting national sales, Time Warner Cable: is taking place. The kind of experi- Our iPad application is designed to ence you want to have watching stream live video. For two weeks, we entertainment programming gen- were the number one downloaded erally means the big screen. When application from the App Store. The researchers took traditional linear application must be used within the subscription TV away from a bunch of families for 60 customer’s home, within range of days and gave them access to HULU and other over- the Wi-Fi router. Our expectation is the-top services, the results were unbelievably sup- to grow this offering. It’s been received well; 300,000 portive of the current model. It’s very challenging to copies have been downloaded, and people are clam- find the content you want, when you want it, through oring for it. the over-the-top model. Over the next two to five TV Everywhere benefits a property manager years, we’re not going to see an abandonment of the because it provides mobility within apartments. traditional way of watching video content. Handling authentication in a bulk situation is klugy, Still, access to video content [on other screens] is though – because the owner is the customer, resi- also something consumers want. Our Xfinity iPhone dents don’t know the account number. Our new way application was downloaded 1 million times within to authenticate customers will be address-based.

Sadler: Leasing people are not accountants. They should be hinges. We’re becoming better operators by using supply doing what they’re good at – taking care of customers. We pay chain management and asset tracking with QR codes [2-D bills internally and don’t let properties touch any of that stuff. bar codes]. Technologies that enable centralized purchasing The data we collect is better, and we’re analyzing it better. and compliance can minimize inventory (how many spare Etezadi: Centralizing also leads to savings in compliance refrigerators do I need to keep on site?) and make a bottom- and purchasing. You can get bulk rates on faucets and door line impact.

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 35 Customers Demand Broadband From Municipal Utilities Desmarie Waterhouse, telecommu- essential service. nications representative, American Broadband access has many of same characteris- Public Power Association: We’re a tics as electricity. Businesses need it to compete, folks trade association representing 2,000 need to be proficient at it, and where it’s not available, municipal utilities. An increasing businesses will leave. Employment opportunities and number of our members are enter- access to health care depend on it. But obtaining ac- ing the broadband space. There are cess to connectivity poses challenges. two categories – broadband for in- Two Examples ternal services (SCADA, AMR, municipal data networks) Bristol Virginia Utilities was one of the first municipal and external retail services via FTTH, HFC and wireless. utilities to provide broadband. Today, it serves 65 per- Because businesses are ready to pull up and leave cent of the population and is planning to expand. It unless broadband is available, a lot of customers – lo- has attracted two major employers with 1,500 jobs cal chambers of commerce, businesses and residents that pay twice the local average wage, as well as – are now demanding that their utilities enter the maintaining businesses that were already there. It has broadband space. Our members don’t just wake up created new revenue streams and income taxes. It’s one day and say, “Let’s do broadband.” Rather, the util- been a big boon for Bristol. ities are approached to consider looking at this pos- Lafayette Utilities System serves a larger commu- sibility to support education, make their communities nity of 120,000. After a series of impediments and law- more competitive and improve the quality of life. suits, it built FTTH and attracted a call center. There are parallels between electrification and Businesses won’t magically come because of broadband deployment. A hundred years ago, peo- broadband, but broadband can help keep businesses ple said electricity was not really required. Private- where they are. Utilities are using their systems for util- sector companies were providing it to urban areas, ity purposes, and schools and hospitals serve as an- and the rest of the country was left behind. Commu- chor tenants. They also work closely with commercial nities decided to enter the space – they had a choice customers, who are glad they are in the space. It’s very of being left behind or providing themselves with an important that they are not precluded from doing so.

Pillar 4: Green Living Sadler: To begin to have a reasonably good green initiative, you have to collect data. What’s the energy consumption on house accounts or on vacant units? There’s tremendous opportunity in deregulated markets to really effect serious cost savings and budget control, but you have to know what you’re working with. The second problem is that everybody and his brother has a better mousetrap. There’s a ton of smoke and mirrors. You have to collect data and evaluate products. We did the low-hanging fruit early; now we’re finding things that save residents money but don’t save us money – such as water-saving devices for toilets. Etezadi: We sell those and make the residents pay for them. One package that’s hugely popular for us is a green Lawrence Brickman, managing partner, CloverLeaf Digital: Because it helps build community, package, which includes compact local content is an important differentiator for a communications service provider.

36 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 fluorescent lights, an automatic thermostat and water-flow case than an amenity for now. reducers. It’s very inexpensive, at $15 per month, and resi- Sadler: Several plug-in hybrids are coming out in 2012. Go dents see immediate cost savings on their utility bills. through your property and see how many Priuses there are, Glover: You can offer a green package at the time of lease – it and that’s a good indication of the demand for plug-ins. doesn’t have to wait for renewal. We’ll install electricity and Etezadi: Putting a car charger in a greenfield property is water-saving devices for $10 to $15 extra per month. It’s a cheaper than retrofitting it later. Plan for infrastructure up- way of shifting the cost to the person who experiences the grades ahead of time. v benefit and to market ourselves as a green community.

Car Chargers Sadler: We designed car chargers for electric cars in our new communities, and it’s more complicated than one might think. You need to start seriously thinking about it, or you will soon have orange extension cords all around your property. What kind of station do you use? Are there reserved spaces? What’s the ROI on investment? The stations can be networkable with the greater GE network, so residents can MARK YOUR CALENDAR see where to charge their cars while they’re shopping. It’s April 24 – 26, 2012 $4,000 to $5,000 for the device, plus electricity. Managing InterContinental Hotel – Dallas resident expectations is interesting. Addison, TX Etezadi: We are also doing this in new communities. It’s For more information visit bbcmag.com worth points for LEED certification, and it’s good thing to or call 877-588-1649. do, but there’s not a lot of demand yet. It’s more of a show-

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 37 Building a fiber-connected community requires vision and expertise from service providers, equipment vendors, distributors, integrators, designers, engineers, construction companies and many others.

A BBC Staff Report

he Broadband Communities ing services; one builder of long-haul builds, such as early-stage support or Top 100 list celebrates companies and middle-mile fiber; and one founda- lower-cost Internet backhaul. that contribute to the magazine’s tion. T To be listed among the Broadband mission of “Building a Fiber-Connected Communities Top 100, organizations World.” In 2011, BBC honors the pio- SELECTION CRITERIA In selecting the Top 100, the editors may be based anywhere in the world but neers of fiber to the home along with must do business in North America. Be- looked for organizations that advance more recent entrants. Though the in- cause more than 700 organizations de- the cause of fiber to the premises in one dustry is more than a decade old, it is ploy FTTH in the United States today, of several ways: still vital and growing. In fact, growth deployers on the list must be either roll- today is often driven from the ground • Deploying FTTP networks. We ing out fiber on a large scale or showing up, as individuals and businesses learn looked for large or ambitious deploy- business innovation on the fiber front. about and demand the benefits of ments and innovative business plans. The only service provider added to the fiber connections. • Helping others deploy networks by list this year, Comcast, just announced The contributions of the companies supplying key hardware, software, an ambitious deployment of business fi- on this list are varied. Some offer out- design, construction, integration and ber services in 20 major markets. standing FTTH services; others market other value-added services. Corporate size and form are not im- advanced electronics, innovative fiber • Introducing innovative technologies, portant. Although giant multinational optic cables, new methods for putting even if the technologies had not been corporations are well represented on the fiber in the ground or into buildings, commercially deployed at the time list, small start-ups have also appeared. or new ways to provision, market and the list was compiled. We’re always Several municipal fiber operators are manage services. Solution vendors, dis- on the lookout for technologies that listed this year, as is a private founda- tributors, design and engineering firms, change the rules – by reducing early tion that helps jump-start many FTTH service providers and many others work deployment costs, for instance, or projects. together to bring the benefits of true making builds significantly cheaper Although some of the Top 100 com- broadband to communities across the overall. panies focus entirely on fiber to the United States. • Providing key conditions for FTTP premises, most deliver or support a mix The 12 companies added to the Top 100 list this year represent all parts of this ecosystem. They include one service About the Authors provider; four equipment vendors; one BBC’s Top 100 list was researched by Marianne Cotter, Rachel Ellner and Kassandra software vendor; one distributor; three Kania and overseen by editor Masha Zager, with recommendations and advice from firms that specialize in various combina- corporate editor Steve Ross. Suggestions for next year? Email [email protected]. tions of planning, design and engineer-

38 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

2011 ADDITIONS TOP 100 AT A GLANCE TO THE Network Planning, Design, Engineering, Top 100 List Construction, Installation...... | 48 • Allied Fiber Fiber and Fiber Cable...... | 50 • Blandin Foundation Network Testing, Monitoring and Management Services...... | 52 • Comcast Passive Network Components...... | 62 • Genexis Customer-Premises Equipment Other Than • Lite Access Network Interface Devices...... | 69 • Mapcom Systems • MasTec Network Management Solutions...... | 70 • MRV Communications Fiber-to-the-Home Electronics...... | 72 • NEO Fiber Video Distribution Equipment...... | 74 • Power & Tel Supply Test and Measurement Equipment...... | 76 • Pulse Broadband Video Programming Aggregators (Linear, VoD and Interactive). . . . | 80 • Superior Essex Private Cable Operators and Telecom Amenity Providers...... | 83 of broadband technologies. For some, MAKING A DIFFERENCE for yourself. broadband represents only a small part As in previous years, the key tiebreaker Let us know about organizations – of their business. In making these selec- question was this: Will this company large and small – that you think might tions, we considered how important they make a difference in the fiber broadband make a difference a year from now. Your are to advancing true broadband rather industry in the coming year? To put it nominations have led us to a number of than how important broadband is to another way: Would the industry suffer companies we might not otherwise have them. if this company did not exist? Judge known about.

Company Web Address Phone Description 3M Company/ www.3M.com/telecom 800-426-8688 Interconnection, fiber management Communication Markets and facilities protection products for Division broadband networks Actiontec Electronics www.actiontec.com 408-752-7700 Broadband customer-premises equipment A-D Technologies www.adtechnologies.com 800-847-7661 Systems for installing and protecting cables ADTRAN www.adtran.com 256-963-8000 Solutions for FTTx, DSL, Carrier Ethernet, mobile backhaul and IP business networks ADVA Optical Networking www.advaoptical.com 888-340-4885 Optical+Ethernet systems for long- haul, metro core, backhaul and access networking, including WDM-PON Advanced Media www.amt.com 954-427-5711; Distributor of fiber optic transmission Technologies (AMT) 888-293-5856 equipment, headends, IP and QAM set-top boxes, cable modems AFL Telecommunications www.AFLglobal.com 864-433-0333; FTTx electronics, outside plant, fiber 800-235-3423 optic cable, video and wireless solutions, network management platforms, fusion splicers, test equipment, training, system integration Alcatel-Lucent www.alcatel-lucent.com 908-582-3000 Fiber and copper broadband access equipment, IPTV solutions, network management tools, fiber cable, connecting hardware and accessories

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 39 BROADBAND COMMUNITIES

Company Web Address Phone Description Allied Fiber www.alliedfiber.com info@allied Dark fiber, colocation facilities fiber.com Allied Telesis www.alliedtelesis.com 408-519-8700 IP and Ethernet-based broadband access solutions Alpha Technologies www.alpha.com 360-647-2360 Power solutions for communications networks ARRIS www.arrisi.com 678-473-2000; Equipment for cable operators, including 866-362-7747 RFoG and GEPON solutions Astec Underground www.astec 865-408-2100; Trenchers, vibratory plows and directional underground.com 800-527-6020 drilling equipment AT&T, AT&T Connected www.att.com/ Voice, video, data and wireless services for Communities communities residential and business customers Atlantic Engineering Group www.aeg.cc 706-654-2298 Design and construction services for FTTP, smart-grid, metro-area and wide-area networks Aurora Networks www.aurora.com 408-235-7000 Products supporting cable providers’ migration to advanced HFC, Fiber Deep and FTTH networks BEC Technologies www.bectechnologies.net 714-890-0201; Broadband gateways for FTTH 972-422-0877 deployments Blandin Foundation www.blandin 877-882-2257 Grant-making, community leadership foundation.org development and public policy programs Blonder Tongue www.blondertongue.com 732-679-4000; Headend and distribution equipment, Laboratories 800-523-6049 encoders, systems design and engineering BVU Authority www.bvu-optinet.com 276-669-4112 Broadband voice, video and data services; consulting services Calix www.calix.com 707-766-3000; Broadband access platforms for fiber 877-766-3500 and DSL networks, outside plant, service management software Charles Industries www.charles 847-806-6300 Fiber optic distribution pedestals and industries.com enclosures, extended-reach DSL systems CHR Solutions www.chrsolutions.com 713-351-5111 BSS/OSS solutions, EF&I services, IT managed services Cincinnati Bell www.cincinnatibell.com; 513-397-9900 Telephone, data, video, wireless and data www.cincinnatibell.com/ center colocation services Fioptics Cisco Systems www.cisco.com 770-236-5000 FTTH hardware, set-top boxes, cable modems, headends, network management systems Clearfield www.clearfield 763-476-6866; Fiber distribution systems for inside plant, connection.com 800-422-2537 outside plant and access networks Columbia www.ctcnet.us 301-933-1488 Broadband network planning, design, Telecommunications implementation and project management Corporation (CTC) Comcast Corporation www.comcast.com 215-286-1700 Broadband video, phone and Internet services; video programming

40 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

Company Web Address Phone Description CommScope www.commscope.com 828-324-2200; Broadband access solutions, cable and 800-982-1708 connectivity products, subscriber-premises connectivity and wireless integration solutions Connexion Technologies www.connexion 919-535-7329 Design, customization and management technologies.net of telecommunications networks Corning/Corning Cable www.corning.com; 828-901-5000 Optical fiber and cable, cabinets and Systems www.corningcable splitters, fiber connectors, splice and test systems.com equipment Design Nine www.designnine.com 540-951-4400 Broadband planning, design and project management DIRECTV www.directv.com 888-777-2454 Satellite TV services to residential and business customers; network installation and integration DISH Network commercial.dish 800-454-0843 Video packages for business, hospitality network.com and multifamily housing Ditch Witch www.ditchwitch.com 800-654-6481 Construction equipment for laying fiber Emerson Network Power www.emersonnetwork 440-246-6999; Outside-plant enclosures and equipment, power.com 800-800-1280 power systems and services EPB www.epb.net; 423-648-1372 Voice, video, data and smart-grid services www.epbfi.com provided over a fiber optic network Ericsson www.ericsson.com 972-583-0000 VDSL2 and FTTx solutions, cables and interconnect products, network management tools, switches, IPTV middleware ETI Software Solutions www.etisoftware.com 770-242-3620 Software for subscriber management, flow-through activation and provisioning EXFO www.exfo.com 418-683-0211; Telecom test and service assurance 800-663-3936 solutions Finley Engineering www.fecinc.com 417-682-5531 Network design and engineering services Foxcom www.foxcom.com 609-514-1800 Fiber optic MDU distribution systems, satellite signal transport over fiber G4S Technology www.g4stechnology.com 402-233-7700 Network design, construction and maintenance Genexis www.genexis.eu 609-751-5810 Customer-premises equipment for FTTH networks, service provisioning software Google www.google.com 650-253-0000 Deployment and operation of citywide open-access, fiber-to-the-home networks Graybar www.graybar.com 800-GRAYBAR Fiber connectivity and test equipment, (472-9227) VAR services Great Lakes Data Systems www.glds.com 800-882-7950 Billing and provisioning software for video and broadband services Greenfield Communications www.egreenfield.com 949-248-8898 FTTH design, construction and service provision

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 41 BROADBAND COMMUNITIES

Company Web Address Phone Description GVTC Communications www.gvtc.com 800-367-4882 Video, high-speed Internet, security monitoring, local and long-distance telephone and advanced data services Harmonic www.harmonicinc.com 408-542-2500; Video delivery solutions 800-788-1330 Hiawatha Broadband www.hbci.com 888-474-9995 Voice, video, data and wireless services Communications over high-speed networks IneoQuest Technologies www.ineoquest.com 508-339-2497 Video quality and service assurance solutions JDSU www.jdsu.com 408-546-5000 Fiber optic communications components and testing equipment KGP Logistics www.kgplogistics.com 800-755-3004 Value-added distributor of products for outside plant, central offices, datacomm, transmission, customer premises and broadband Leviton Manufacturing www.leviton.com 718-229-4040 Premises wiring, outside plant, central- office solutions and home-automation products Lite Access Technologies www.liteaccess.com 604-247-4704 FTTH microduct technologies and blown- fiber solutions LUS Fiber www.lus.org; 337-993-4237 Voice, video, Internet and intranet services www.lusfiber.com delivered over an FTTH network Mapcom Systems www.mapcom.com 804-743-1860 Geographical operations system software, database administration, training and consulting MasTec www.mastec.com 218-785-3030 Construction and maintenance of communications networks Michels Corporation www.michels.us 920-583-3132 Fiber optic network planning, design and construction Miniflex www.miniflexusa.com 330-495-2296; Solutions for fiber protection, 888-99MFLEX management and installation Montclair Fiber Optics www.montclairfiber.com 608-831-4440 Optical splitters, CWDMs, WDMs and amplifiers Motorola Mobility www.motorola.com/ 847-523-5000 Video and broadband access solutions, mobility home entertainment, home networking, mobile devices, set-top boxes, data access devices MRV www.mrv.com 919-554-3532 Optical Carrier Ethernet, optical transport WDM, network integration and managed services Multicom www.multicominc.com 800-423-2594 Distributor of broadband products for end-to-end communications solutions; design; VoIP services Multilink www.gomultilink.com 440-366-6966 Network power supplies, enclosures and cabinets, fiber distribution, cable management, enclosures, raceways

42 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

Company Web Address Phone Description NEO Fiber www.NEOfiber.net 970-309-3500 Consulting, design, engineering and construction services for middle-mile and last-mile fiber networks OFS www.ofsoptics.com 770-798-2000; Optical fiber, optical cable, fiber 888-342-3743 management and connectivity products; splicers; network design services On Trac www.ontracinc.net 423-317-0009 FTTx consulting, design and installation services Optimum Lightpath www.optimum 877-LIGHT Ethernet-based data, Internet, voice, video lightpath.com PATH and managed services Pace International www.paceintl.com 507-288-1853; Distributor of products and services for 800-444-7223 commercial-grade satellite TV, cable TV, home theater and audio Power & Tel Supply Co. www.ptsupply.com 800-238-7514 Distributor of active and passive fiber optic equipment, test gear, IPTV and home networking solutions Preformed Line Products www.preformed.com 440-461-5200 Cable anchoring and control hardware and systems, fiber optic and copper splice closures, high-speed cross-connect devices Prysmian www.prysmian.com 803-951-4800; Optical fibers and telecommunications 800-713-5312 cables Pulse Broadband www.pulsebroadband.net 314-825-2154 Turnkey solution for building and operating FTTH networks Quanta Services www.quantaservices.com 713-629-7600 Design, construction, installation and maintenance of broadband networks SDT www.sdt-1.com 601-823-9440 Telecommunications infrastructure services, including structured cabling, EF&I services, design and engineering Senko Advanced www.senko.com 508-481-9999 Fiber distribution and connectivity Components equipment Smithville www.smithville.net; 812-876-2211 Residential broadband services and www.smithvilledigital.net fiber connectivity for businesses and government agencies Steeplechase Networks www.scnets.com 413-229-0030 Network application aggregation, back- end support Sumitomo Electric www.sumitomo 919-541-8100; Optical fiber cable, fiber management, Lightwave electric.com 800-358-7378 cable assemblies, fusion splicers, test equipment, interconnect assemblies and components Superior Essex www.superioressex.com 770-657-6000 Fiber and copper cable products SureWest Communications www.surewest.com 866-787-3937 Video, voice and data services delivered over fiber-to-the-home, hybrid fiber- coaxial and DSL access networks Suttle www.suttleonline.com 800-852-8662 Structured cabling solutions, FTTx enclosures and connectors

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 43 BROADBAND COMMUNITIES

Company Web Address Phone Description TE Connectivity www.te.com 610-893-9800 Fiber optic cabling and connectivity equipment Team Fishel www.teamfishel.com 614-274-8100; Utility construction and network 800-347-4351 installation services Telco Systems www.telco.com 800-227-0937 Carrier Ethernet and Ethernet FTTH solutions Telect www.telect.com 509-926-6000; Network power management, outdoor 800-551-4567 enclosures, optical connectivity, cables and patch cords, cable management, home networking Tellabs www.tellabs.com 630-798-8800 Wireless and wireline access networking equipment, digital cross-connects, managed access, network management, optical networking TeraSpan Networks www.teraspan.com 877-VI-FIBER Microtrenching fiber optic deployment solutions Tetra Tech www.tetratech.com 626-351-4664 Network assessment and planning, project management, property rights acquisition, zoning and permitting, design and engineering, operations and maintenance Toner Cable Equipment www.tonercable.com 215-675-2053; Distributor of video distribution 800-523-5947 equipment, fiber optic and coax cable, fiber links and systems, passives, connectors, tools, test equipment, amplifiers TT Technologies www.tttechnologies.com 800-533-2078 Trenchless equipment, including piercing tools, guided boring tools, pipe bursting systems, winches, drills UniTek Global Services www.unitekglobal 267-464-1700 Engineering, construction management, services.com command and control centers and installation fulfillment services Vantage Point Solutions www.vantagepnt.com 605-995-1777 Engineering and consulting services for telecom service providers Verizon Communications, www.verizon.com; 800-VERIZON TV, Internet and phone services delivered Verizon Enhanced www.verizon.com/ over an all-fiber network; applications for Communities communities amenity management, home control and home telepresence Vermeer Corporation www.vermeer.com 641-628-3141; Horizontal directional drilling equipment, 888-837-6337 utility and pedestrian trenchers and plows Walker and Associates www.walkerfirst.com 800-925-5371 Distributor of products and services for deploying communications networks Zhone Technologies www.zhone.com 510-777-7000; Multiservice broadband access equipment 877-946-6320 integrating FTTx, Ethernet in the First Mile and wireless access technologies ZyXEL Communications www.us.zyxel.com 714-632-0882; Customer-premises equipment, Ethernet Corporation 800-255-4101 switches, VoIP equipment

44 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

“We knew that the 1 Gbps capacity had to be there before people could start creating applications that could utilize the capacity. If we open the door to allow smart people to be smart, they usually take advantage of it.” – David Wade, executive vice president and COO, EPB

3M Company/Communication Markets Division A-D Technologies www.3M.com/telecom www.adtechnologies.com 800-426-8688 800-847-7661

Key Products: Interconnection, fiber management and Key Products: Integrated system of materials and equipment facilities protection products for broadband networks for installation and protection of telecom and other cables

Summary: For more than 50 years, global customers have re- Summary: A-D Technologies supplies fiber optic conduit and lied on 3M solutions to connect and protect their infrastruc- related products to the telecom/data, cable TV, power and other ture. The 3M Communication Markets Division connects markets. Customers include Verizon, AT&T, Cablevision, Tel- mex and Time Warner Cable. Based in Knoxville, Tenn., A-D smart grids to smartphones, wind farms to server farms, green- Technologies operates 15 manufacturing plants in the U.S., In- field to brownfield and wireline to wireless networks. This year, dia, Mexico and the Czech Republic and sells products in more the company introduced the newest addition to its One Pass than 60 countries. A predecessor company, Dura-Line, devel- family of products, the 3M One Pass Mini Fiber Pathway. The oped the first ducts for installing and protecting fiber optic One Pass Mini is a low-profile, single-fiber cable pathway solu- cables; it introduced a complete line of fiber optic MicroDuct tion designed to take fiber beyond the hallway into a living products in 2001 and followed up in 2007 with FuturePath, unit discreetly and with minimal subscriber disruption. The a fast, inexpensive, green method of bundling as many as 24 Communication Markets Division is headquartered in Austin, MicroDucts. In January 2011, A-D Technologies acquired the Texas. 3M’s revenue for 2010 was $26.7 billion. assets of Bore Flex Industries, a manufacturer of pipes and conduits. A-D has revenue of more than $400 million and more than 2,000 employees.

Actiontec Electronics www.actiontec.com 408-752-7700 ADTRAN www.adtran.com Key Products: Broadband customer-premises equipment 256-963-8000

Summary: Actiontec Electronics develops broadband-pow- Key Products: Solutions for FTTP, FTTN, FTTC, DSL, ered solutions that connect people to the Internet, applications Carrier Ethernet, mobile backhaul and IP business and content. The company’s products, including high-speed networks bon- ded VDSL2 gateways, DSL modems, home networking Summary: ADTRAN, based in Huntsville, Ala., has a portfolio solutions and gigabit Ethernet fiber routers that enable broad- of more than 1,700 solutions for use in the last mile of telecom- band HDTV to be distributed to multiple devices in the home munications networks. Widely deployed by carriers and enter- over coaxial cable, are deployed by some of the largest telecom prises, ADTRAN solutions enable voice, data, video and Inter- carriers in North America. In 2010, the company announced net communications across a variety of network infrastructures. that its latest broadband router, which supports in-home net- ADTRAN solutions are currently in use by every major U.S. working speeds up to 1 Gbps wired and 300 Mbps wireless, service provider and many global ones, as well as by thousands would be deployed in Verizon’s 150 Mbps downstream, 35 of public, private and governmental organizations worldwide. Mbps upstream FiOS offering. Founded in 1993, Actiontec is Recent innovations include the Total Access 1108VP, a sealed headquartered in Sunnyvale, Calif., and maintains branch of- outside-plant FTTx solution that enables operators to provide fices in Colorado Springs, Shanghai and Taipei. 100+ Mbps of triple-play services into MDUs and single-family

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 45 BROADBAND COMMUNITIES neighborhoods, extending the reach of Gigabit Ethernet deploy- around the world. In 2010, AMT added the Motorola Mobil- ments where pulling fiber to each service location is impracti- ity Passive Optical LAN (POL) solution to its VAR program cal or not cost-effective. The company also expanded its FTTH in North America and Latin America. AMT resellers can now line with a portfolio of advanced active Ethernet solutions. provide POL technology and associated design, deployment and ADTRAN sales for 2010 were approximately $404 million. support capabilities, offering an alternative to traditional enterprise LAN networks. Located in Deerfield Beach, Fla., AMT is a subsidiary of ITOCHU International, the North American subsidiary of ITOCHU Corporation of Japan.

AFL ADVA Optical Networking www.AFLglobal.com www.advaoptical.com 864-433-0333; 800-235-3423 888-340-4885 Key Products: FTTx electronics (PON, point-to-point Key Products: Optical+Ethernet systems for long-haul, and DIRECTV MFH3), wireless solutions, network metro core, backhaul and access networking, including management platforms, fiber optic cable, fiber and copper WDM-PON interconnect products, optical connectivity, outside-plant hardware, fusion splicers, test equipment, training, system Summary: ADVA Optical Networking specializes in Ethernet integration optical transport, providing solutions for telecom providers, financial institutions, health care organizations, government Summary: Founded in 1984 and headquartered in Spartan- agencies and research and education networks. It offers products burg, S.C., AFL is a manufacturer and service provider enabling for carriers building metro fiber rings, metro and regional core delivery of voice, video and high-speed data communications. networks, access backhaul networks and cellular backhaul. The Its product line includes fiber optic cable, connectivity, fiber FSP 150CC-825, which provides gigabit Ethernet over fiber, is management, outside-plant closures, demarcation devices, Fu- designed for delivering retail Ethernet services to businesses; jikura fusion splicers, NOYES test equipment and The Light the FSP 3000 WDM-PON solution provides high-bandwidth Brigade training and education. AFL plans, designs, imple- fiber-to-the-building connectivity for residential and business ments and maintains communications networks, offering solu- applications. In business more than 15 years, ADVA Optical tions for MDU and master-planned-community networks as Networking serves almost 300 carriers and more than 10,000 well as for telephone, cable TV and wireless providers; utilities; enterprises worldwide. It markets and sells its products world- hospitality companies and enterprises. As a DIRECTV master wide through a dedicated direct sales force, OEMs, value-added system operator, AFL offers end-to-end solutions that include resellers and systems integrators. Headquartered in Munich, access to DIRECTV programming and services, along with Germany, and trading publicly in Europe, ADVA Optical Net- bandwidth management and conditional Internet access solu- working reported 2010 revenue of more than $400 million and tions, for MDUs, master-planned communities and hospitality employs more than 1,200 people worldwide. and university applications. AFL also provides mesh wireless solutions for MDU, municipality, hospitality and enterprise Advanced Media Technologies (AMT) applications. A division of Fujikura Ltd., AFL has more than www.amt.com 3,300 employees. It has manufacturing, sales and adminis- 954-427-5711; 888-293-5856 trative offices located in the U.S., the U.K., Germany, Japan, Mexico and China. Key Products: Fiber optic transmission equipment, headends, IP and QAM set-top boxes, cable modems

Summary: Advanced Media Technologies (AMT) is a value- added reseller of high-performance broadband products with a complete line of products for CATV, IPTV and FTTH. AMT specializes in prebuilt headends that range from small DSS sys- Alcatel-Lucent tems to fully digital, high-definition headends. It offers products www.alcatel-lucent.com from such leading manufacturers as Motorola, Amino, Blonder 908-582-3000 Tongue, ZeeVee, ATX Networks, Pacific Broadband Networks, EGT, RGB Networks, Adtec, Drake, Olson Technology and Key Products: Wireline and wireless broadband access Emcore. Customers include major cable companies in the U.S. equipment, IP routing platforms, optical switching and and Latin America as well as telcos, private cable operators and transport solutions, next-generation network and IMS entertainment and multimedia content delivery companies solutions, IMS applications, IPTV solutions, network

46 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

management, service integration capabilities, optical Allied Telesis fiber, connectivity hardware and accessories, right-of-way www.alliedtelesis.com solutions 408-519-8700

Summary: Alcatel-Lucent is a leader in fixed, mobile and con- Key Products: IP switching and Ethernet access platforms verged broadband networking and IP technologies, applica- that provide connectivity over fiber, copper or wireless for tions and services. The company benefits from the technical service provider and enterprise networks and scientific expertise of Bell Labs, one of the largest innova- Summary: Allied Telesis sells secure IP/Ethernet access solution powerhouses in the communications industry. One-third tions for the enterprise and service provider markets. Founded of fixed-broadband subscribers around the world are served in 1987 as Allied Telesyn Inc., the company later changed its through access networks that use Alcatel-Lucent technology, name to Allied Telesis. It is part of the Allied Telesis Group, including xDSL, VDSL, GPON and point-to-point fiber. The headquartered in Bothell, Wash., and Tokyo, which operates company claims the second-highest market share (18 percent) in 60 countries with globalized R&D and vertically integrated in worldwide terrestrial optical networking for the 12 months ISO 9000 manufacturing. Allied Telesis’ end-to-end FTTx that ended December 31, 2010, and the highest market share solutions, which include both PON and point-to-point ac- (20 percent) for the fourth quarter of 2010. For 2010, it led the tive Ethernet, deliver up to 1 Gbps to customer premises. The market in GPON and DSL ports deployed with 32 percent company’s indoor and outdoor iMG multiservice gateways are and 39 percent, respectively. With operations in more than 130 designed for residential, MDU and business applications, and countries and 79,000 employees, Alcatel-Lucent reported rev- its operating and unified management software work across enue of $21.2 billion in 2010. Incorporated in France, it has switching, carrier access and service gateway products to facili- executive offices in Paris and in Murray Hill, N.J. tate emerging content and services. Allied Telesis technology was used in the first two commercial deployments of IPTV, and today the company is pioneering ecofriendly technology that enables data virtualization, IP video security and over-the- top video applications in addition to the IP triple play. The Allied Telesis Group had net sales of $441.6 million in 2010.

Allied Fiber LLC Alpha Technologies Inc. www.alliedfiber.com www.alpha.com [email protected] 360-647-2360

Key Products: Dark fiber, colocation facilities Key Products: Power solutions for communications networks, including power supplies, surge suppressors, Summary: Allied Fiber, based in New York City, is building enclosures, batteries, inverters, status monitors, generators a nationwide, carrier-neutral, dark-fiber network that will con- and critical-facility power systems nect subsea landing points, cell towers, data centers, carrier hotels, colocation huts, enterprise buildings, schools and gov- Summary: Founded in 1976, Alpha Technologies is a supplier ernments with long-haul and short-haul fiber. The first phase of of power products to the broadband communications industry construction will connect New York City with Ashburn, Va., worldwide. Alpha’s products provide critical power condition- ing and emergency backup to cable, FTTH, wireless and other and Chicago. This network, which Allied Fiber owns and will networks, helping operators meet goals for overall network re- operate, is intended to address the need in the United States for liability. Customers include major cable television system op- increased broadband access, wireless backhaul, data center dis- erators, telecommunications service providers and full-service tribution and lower-latency communications services. To meet communications providers in more than 50 countries. With the ever-increasing bandwidth demands of wired and wireless more than 1,000 employees, Alpha currently has sales and ser- access networks, Allied Fiber is employing advanced fiber optic vice centers in the U.S., Canada, Europe, the Middle East, Chi- cables in its multiduct system. The Allied Fiber team includes na and Australia. Alpha Technologies is a member of The Alpha experts in communications, network construction and finance, Group, a global alliance of independent companies dedicated to all of them dedicated to building and providing access to an creating powering solutions for communications, commercial, abundant supply of dark fiber where it is most needed. industrial and renewable-energy markets.

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 47 BROADBAND COMMUNITIES

ARRIS www.arrisi.com Network Planning, Design, 678-473-2000; 866-362-7747 Engineering, Construction, Key Products: Access and transport equipment, Installation network management software, cable modem (Excludes companies that provide these services only for termination systems, modems, gateways, networks they will own or manage. In this and subsequent tables, Top 100 companies are in bold.) on-demand video and interactive advertising platforms, universal edge QAMs, video encoding Company Name Web Address and processing, whole-home DVR AFL Telecommunications www.AFLglobal.com Atlantic Engineering Group www.aeg.cc Summary: ARRIS’s broadband solutions support IP BVU Authority www.bvu-optinet.com video and high-speed data services, voice, on-demand CHR Solutions www.chrsolutions.com content, targeted advertising and network and work- Columbia Telecommuni- www.ctcnet.us force assurance. The new FTTMAX RFoG solution cations Corporation (CTC) can serve between 32 and 64 subscribers from a single Communications Test www.ctdi.com fiber, using splitters or optical taps, on networks that Design Inc. (CTDI) span up to 20 km between headend and subscriber. Corning Cable www.corningcable Systems systems.com This architecture allows EPON to be implemented Design Nine www.designnine.com later over the same fiber network; the combination DSI Technologies www.dsifiber.com of RFoG with Gigabit EPON enables video delivery Emerson Network Power www.emerson over fiber through a traditional RF headend. ARRIS networkpower.com is headquartered in Suwanee, Ga., and operates R&D Fiber-Tel Contractors www.fibertel centers in the U.S., Ireland and China as well as a contractors.com worldwide network of sales and support. With more Finley Engineering www.fecinc.com than 1,900 employees, the company reported 2010 G4S Technology www.g4s technology.com revenue of $1.1 billion. Gibson Technical Services www.gibsontech.com HunTel Engineering www.htleng.com Astec Underground InfiniSys Electronic Architects www.electronic www.astecunderground.com architect.com Inteleconnect www.inteleconnect.com 865-408-2100; 800-527-6020 J&R Underground www.jrundergroundllc.com Kabel-X USA www.kabelxusa.com Key Products: Trenchers, vibratory plows and KGP Logistics www.kgplogistics.com directional drilling KiS Communications www.kis-comm.com LTS Group www.ltscompany.com Summary: Astec Underground manufactures and Michels Communications www.michels.us markets underground construction equipment used Mid-State Consultants www.mscon.com to construct, maintain and repair telecommunica- MPNexlevel.com www.mpnexlevel.com tions networks, including basic copper and fiber op- Multicom www.multicominc.com tic plant and cable television systems. Product lines NEO Fiber www.neofiber.net include Astec utility trenchers and horizontal direc- OFS www.ofsoptics.com tional drills as well as Trencor heavy-duty mechani- On Trac www.ontracinc.net Pulse Broadband www.pulsebroadband.net cal chain trenchers and specialty rock excavation ma- Quanta Services www.quantaservices.com chines. Recently the company introduced the Astec Source Technology www.source-t.com RT600, a powerful, mid-size trencher designed for Spectrum Engineering Corp. www.spectrumeng.com trenching chores in tight residential settings. Cus- Steeplechase Networks www.scnets.com tomers include small contractors operating single TCS Communications www.tcscomm.com trenchers; large utility providers and contractors with Team Fishel www.teamfishel.com fleets of underground construction equipment; hori- Tellabs www.tellabs.com zontal directional drilling specialists and contractors Tetra Tech www.tetratech.com Turnkey Network Solutions www.tkns.net building giant cross-country pipelines. Headquar- UniTek Global Services www.unitekglobal tered in Loudon, Tenn., with 150 employees, Astec services.com Underground is one of 15 companies owned by As- US Metronets www.usmetronets.com tec Industries, which had revenue of $771.3 million Vantage Point Solutions www.vantagepnt.com in 2010.

48 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

AT&T, AT&T Connected Communities Summary: Aurora Networks, founded in 1999 and headquar- www.att.com/communities tered in Santa Clara, Calif., specializes in helping the cable industry evolve to support next-generation services. It is the only Key Products: Voice, video, and data services for residential pure-play optical transport solution provider focused solely on customers cable operators. Its solutions include digital return and Node PON technology and Fiber Deep and RFoG architectures. The Summary: AT&T Inc. is a communications holding company company’s node platform, introduced in 2002, is optimized based in Dallas, Texas, that employs more than 260,000 people worldwide. With more than $124 billion in revenue for 2010, for scaling bandwidth through support for multiple segmen- AT&T is a leader in delivering IP-based services to residen- tation technologies. Its Fiber on Demand solution provides tial and business customers in the United States and around dedicated Ethernet services, and its RFoG, RFPON (RFoG the world. As of the end of first quarter 2011, AT&T U-verse plus PON) and Node PON solutions support migration to the services were available to 28 million living units. U-verse all-IP world. Aurora’s T1/E1 pseudowire access implementa- TV is the fastest growing TV provider in the U.S., with 3.2 tion achieved all three Metro Ethernet Forum certifications million U-verse TV customers in service. In addition, AT&T (MEF-9, MEF-14 and MEF-18) for both T1 and E1 interfaces. has 1.9 million U-verse Voice connections and 3.7 million U- Recent product introductions include a digital return solution verse High Speed Internet customers. Through AT&T Con- that doubles return-path capacity by using recently reclaimed nected Communities, the company works with regional and broadcast television spectrum and a chassis-based OLT mod- national multi- and single-family builders, developers, real es- ule that complements the company’s node-based OLT. tate investment trusts, apartment ownership and management groups and homeowners associations to provide residents with BEC Technologies next-generation communications and entertainment solutions. www.bectechnologies.net AT&T Connected Communities recently announced that it 714-890-0201; 972-422-0877 will provide services over a fiber-to-the-premises network at Centennial Village, a state-of-the-art multiple-dwelling com- Key Products: xDSL multiservice gateways, FTTH optical munity in Oak Ridge, Tenn. network terminals, home networking and MTU/MDU solutions Atlantic Engineering Group Summary: BEC Technologies supplies advanced broadband www.AEG.cc network solutions for next-generation IP services. BEC designs, 706-654-2298 manufactures and markets broadband equipment for ADSL, Key Products: Design and field engineering, aerial and ADSL2+, VDSL2, VoIP, GPON, active Ethernet, HomePlug underground construction, professional services for AV, HPNA, Wi-Fi, centralized CPE management and auto- FTTH and smart-grid networks configuration, rugged industrial Ethernet and smart-grid solutions. BEC solutions have been deployed by more than 160 Summary: Atlantic Engineering Group (AEG), founded in U.S. service providers that range from rural and independent 1996, designs and builds fiber communications networks. This providers to multistate telephone companies. With offices in outside-plant specialist is headquartered in Braselton, Ga., but Plano, Texas, and Huntington Beach, Calif., BEC is the U.S. it deploys in-house personnel and on-site project managers subsidiary of Taiwan’s Billion Electric Company, which was globally. AEG performs project management, business mod- established in its current form in 2004 but has roots going back eling, service planning, engineering, underground and aerial to 1973. Billion operates in 22 countries and serves more than construction, splicing, premises installation, headend activa- 250 carriers and service providers worldwide. tion, testing and many other professional and technical services. The company has completed design or build commissions Blandin Foundation for more than 100 networks, including more than 30 fiber- www.blandinfoundation.org to-the-home projects as well as many HFC, metropolitan and 877-882-2257 wide-area networks. Clients include municipalities, electric utilities, cooperatives and government agencies. Key Products: Grant-making, community leadership development and public policy programs Aurora Networks www.aurora.com Summary: A private foundation based in Grand Rapids, 408-235-7000 Minn., the Blandin Foundation has been dedicated since 1941 to strengthening communities in rural Minnesota. Its Broad- Key Products: Optical transport products that support cable band Initiative, launched in 2003, helps rural communities operators’ evolution from hybrid fiber-coaxial to advanced educate citizens about the need for ultra-high-speed broadband HFC, Fiber Deep and RFoG architectures and plan and execute a variety of broadband projects. Through

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 49 BROADBAND COMMUNITIES

“Fiber is not just another way to get broadband to the home. While it does provide the ultimate bandwidth capacity, it also enables service providers to innovate their business by offering a whole new range of services to the end customer. With this innovation, FTTH rollout creates new sources of revenue and stimulates both global and local economies.” – Gerlas van den Hoven, CEO, Genexis this initiative, the foundation has published informational Summary: Bristol Virginia Utilities was the first municipal guides; sponsored conferences and educational events; sup- utility in the United States to deploy an all-fiber network and ported many feasibility studies for the development of robust, offer the triple play of video, voice and data services. BVU is high-speed broadband networks; supported implementation of a municipally owned system that provides electricity, water, broadband applications from schools, health care facilities and wastewater and fiber optic telecommunications and informa- other institutions to home-based users; and helped spur broad- tion services to Bristol, Va., the nearby town of Abingdon and band adoption in rural communities. The foundation currently Washington County. These combined systems employ 158 peo- leads the Minnesota Intelligent Rural Communities coalition – ple. BVU OptiNet, a nonprofit division of BVU, was launched a group of educational, job training and economic develop- in 2003 to provide digital cable, telephone and high-speed ment organizations – in a BTOP-funded program to enhance Internet services; it now serves more than 9,000 customers in southwestern Virginia. BVU FOCUS is a consulting, opera- broadband adoption and use by small businesses, unemployed tions and management venture of BVU. With 55 employees, 35 residents and local governments; support community broad- of whom operate a remote facility in Mooresville, N.C., BVU band initiatives; and promote high-value broadband applica- FOCUS assists other municipalities in meeting their commu- tions in health care, education, government and business.

Blonder Tongue Laboratories Fiber and Fiber Cable www.blondertongue.com 732-679-4000; 800-523-6049 These firms supply optical fiber for fiber access deployments. Key Products: Video headend and distribution equipment, both analog and digital; encoder products; systems design Company Name Web Address and engineering AFL Telecommunications www.aflglobal.com Belden www.belden.com Summary: Blonder Tongue Laboratories, based in Old Bridge, N.J., provides comprehensive solutions for the provision of con- CommScope www.commscope.com tent contribution, distribution and video delivery to homes and Corning, Corning www.corning.com, businesses. Customers include system operators and integrators Cable Systems www.corningcable that serve the cable, broadcast, satellite, IPTV, institutional systems.com and professional video markets. With 60 years of experience Ericsson www.ericsson.com and 162 employees, the company designs, manufactures, sells General Cable www.gepco.com and supports a portfolio of standard- and high-definition digi- Nexans www.nexans.com tal video solutions as well as core analog video and high-speed OFS www.ofsoptics.com data solutions for distribution over coax, fiber and IP networks. Optical Cable Corporation www.occfiber.com Net sales were $30.5 million in 2010. Prysmian www.prysmian.com Sumitomo Electric www.sumitomo BVU Authority Lightwave electric.com www.bvu-optinet.com Superior Essex www.superioressex. 276-669-4112 com Telect www.telect.com Key Products: Broadband voice, video and data services; Timbercon www.timbercon.com consulting services

50 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES nities’ needs for telecommunications, information services and buffer-tube fiber, and the Buried Distribution Optical open-ar- traditional utility operations. BVU provides 50 percent of the chitecture fiber pedestals offer a lower-cost alternative. Charles funding for Bristol’s economic development department and is Universal Broadband Enclosures (CUBE) provide environ- deeply involved in promoting the area’s economic development. mental protection of remotely deployed electronics for wireless backhaul, AMI/AMR, DSLAMs and other applications. In the last year, the company expanded its manufacturing facilities and made substantial equipment investments to increase design and production capabilities for CUBE metal cabinets. Charles Industries is a privately held company headquartered in Rolling Meadows, Ill., is ISO 9001 and TL 9000 registered Calix and supports the “Buy American” initiative. www.calix.com 707-766-3000; 877-766-3500

Key Products: Broadband access platforms for fiber and DSL networks, including multiservice access platforms, Ethernet service access platforms and nodes, OLTs and ONTs, outside plant, network and services management CHR Solutions software, value-added software as a service www.chrsolutions.com 713-351-5111 Summary: Calix’s Unified Access portfolio of broadband communications access systems and software enables com- Key Products: Billing/operations support solutions; engineer, munications service providers to deploy virtually any service furnish and install services; IT managed services to residential and business subscribers over fiber- and copper- based network architectures. Calix has more than 900 com- Summary: CHR Solutions provides services and solutions to munications service provider customers worldwide and is wide- tier-three communications service providers around the world. ly recognized as the North American leader in deployments of It is a comprehensive, single-source provider of business consult- fiber access and multiservice access platforms to non-RBOC ing, engineering, back-office software and IT managed services. customers. Prior to 2011, Calix shipped more than 8 million CHR’s team of industry experts helps clients grow revenue, reports to more than 500 North American and international duce costs, improve operations, manage risk and align technology. In recent news, CHR Solutions announced that it joined customers. In September 2010, it announced the acquisition the application developer program for Microsoft Mediaroom, of Occam Networks, another provider of access network solu- the leading IPTV platform worldwide. CHR serves more than tions; the deal was finalized in February 2011. Headquartered 900 clients and employs approximately 500 team members. in Petaluma, Calif., Calix had 2010 revenue of $287 million. Headquartered in Houston, the company has 13 offices and two network operating centers in seven states and two countries.

Charles Industries www.charlesindustries.com 847-806-6300

Key Products: Outside-plant fiber optic distribution pedestals and enclosures, fiber terminals and interconnects, Equipment shelters and cabinets extended-reach DSL systems designed, built, wired and delivered Summary: Charles Industries designs and manufactures bur- on time for your equipment needs. ied distribution pedestals and remote cabinet enclosures for fiber optic applications. The company, which serves telecommunications, CATV, municipal, utility and government ser- • www.thermobond.com vice providers, introduced nonmetallic fiber pedestals in 2001 1-800-356-2686 and continues to provide new solutions for nearly all fiber deployment architectures. Its Fiber Distribution Point pedestals offer closed-architecture protection for ribbon fiber and loose

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 51 BROADBAND COMMUNITIES

“While the economy as a whole continues to try to find its way out of the last recession, we feel that the core drivers of the broadband industry – end-user demand for bandwidth and stimulus spending – will continue to drive our industry forward. We are very optimistic about our future as well as the industry as a whole.” – Kirk Smith, vice president of corporate development, SDT

Cincinnati Bell more than 30,000 Cincinnati and northern Kentucky house- www.cincinnatibell.com holds subscribed to the Fioptics product suite. In addition, the www.cincinnatibell.com/Fioptics company supplies data center colocation services with fully Phone: 513-397-9900 redundant power and cooling solutions to enterprise customers in the Midwest and Texas. To complement the colocation Key Products: Telephone, data, video, wireless and data products, Cincinnati Bell also offers such information tech- center colocation services nology solutions as managed services and technology staffing. Summary: Headquartered in Cincinnati, Ohio, Cincinnati Cincinnati Bell’s revenue in 2010 was $1.4 billion. Bell provides integrated communications solutions – including local, long-distance, data, Internet, entertainment and Cisco Systems wireless services – to households and businesses in greater www.cisco.com Cincinnati. Cincinnati Bell’s fiber-based services, branded as 770-236-5000 Fioptics, include advanced high-speed data, digital television Key Products: and telephone service. Fioptics Internet offers speeds up to 100 Active Ethernet, RFoG and RF video overlay Mbps, currently the fastest available in the Cincinnati area. solutions for fiber-to-the-home deployments; digital set- Fioptics TV includes an expanded selection of high-definition top boxes and accessories; cable modems; wireless routers; and digital channels as well as parental-control features, DVR, headend equipment; network management systems whole-home DVR and video on demand. As of March 2011, Summary: Cisco’s Ethernet FTTH, or active Ethernet solution, which has been deployed globally, includes Ethernet access switches, aggregation routers and optical network ter- Network Testing, Monitoring minals. The company’s Prisma D-PON solution delivers an and Management Services FTTH option for cable service providers by enabling a PON architecture in the outside plant while maintaining existing Company Name Web Address HFC back-office systems, providing for incremental FTTH AFL Telecommunications www.AFLglobal.com growth on a future-flexible, low-maintenance architecture. Alcatel-Lucent www.alcatel- lucent.com Cisco also supplies set-top boxes and cable modems, transmis- Aricent www.aricent.com sion networks for home broadband access and digital interac- CHR Solutions www.chrsolutions.com tive subscriber systems for video, high-speed Internet and VoIP Communication www.cts1.com networks. In January 2011, the company launched Cisco Vid- Technology Services eoscape, an open platform that uses the cloud, the network and Emerson Network Power www.emerson client devices to deliver new video experiences over the Inter- networkpower.com net. Cisco Systems, headquartered in San Jose, Calif., reported Ericsson www.ericsson.com revenue of $40 billion in 2010. The company has about 68,000 IBBS www.ibbs.com employees worldwide. Korcett Holdings www.korcett.com Source Technology www.source-t.com Steeplechase Networks www.scnets.com Tellabs www.tellabs.com

Continued on Page 61

52 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Get connected M A R K Y O U R C A L E N D A R S at the summit April 24 – 26, 2012 (Tuesday – Thursday) April 24 – 26, 2012 InterContinental Dallas InterContinental Hotel - Dallas

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ENjOYED LEARNING AbOUT TRENDS, DIRECTIONS A LOT OF EFFORT INTO pRESENTATIONS GREAT INSIGHT, EDUCATION “The Broadband Communities Summit “It’s obvious that all speakers put a lot of effort into their provides a great source of information. presentations. I enjoyed them all and loved the mix.” AND NETWORKING – Lori Reeves, Vice President, Property & Building Solutions I really enjoyed the discussion of trends “This Summit provided great insight, education Forest City and future directions.” and networking.” – Steve Belter, President – Brian Pagnella, Senior Consultant Indiana Dataline HELpS YOU STAY Broadband Realty Advisors AHEAD OF THE GAME A WEALTH OF TOpICS TO CHOOSE FROM “This Summit is a great way for people to stay ahead of the game and understand competition.” “The Summit was very well organized, with a wealth of topics to choose – James Sherry, Technical Services from. The Rural Broadband Program had outstanding speakers!” ADVA Optical Networking – Marion Ware, Executive Director Carroll Media Center

KNOWLEDGEAbLE, HELpFUL SpEAKERS “The Summit provided a great speaker lineup. They were A OVERVIEW OF INDUSTRY TRENDS sincere believers of broadband, experienced and helpful.” “The speakers were informative and engaging. – Bill Vallee, Broadband Policy Coordinator They provided a great overview of industry trends.” State of Connecticut – David Girvan, Networking & IT Specialist OFF THE CHARTS FOR QUALITY United Electric Coop AND CONTENT “Broadband Communities Magazine has become OppORTUNITIES TO MEET essential reading for those of us in the fiber FOLKS IN THE FIELD THE NUTS AND bOLTS OF bROADbAND community in the United States, and this year’s “This was a very thought-provoking event with great “For a rookie like me, this Summit provided the nuts and Summit was off the charts for quality and content.” opportunities to meet folks in the field.” bolts of broadband.” – Jim Baller, President – Matt Schmit, Broadband Consultant – Bryan George, Senior Operations Manager The Baller Herbst Law Group, PC University of Minnesota Venterra Realty Here’s what attendees are saying about the 2011 Summit! Make plans to attend the 2012 Summit now.

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Jim baller daniel o’connell henry Pye bryan rader Graham richard Galen updike President President VP, Residential Technology Solutions, CEO President Telecom Development Manager The Baller Herbst Law Group, PC Fiber-to-the-Home Council NA Velocity Advisory Services Bandwidth Consulting LLC Graham Richard Associates LLC Government Information Technology RealPage, Inc. Agency, State of Arizona The Official 2012 BrOadBand SummiT chairmen leading the Way to Bring You the new and re-energized Summit for 2012

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broadband Expanded, a reGular venue for the Summit iS the trends impacting up-to- induStry leaderS economic leadinG event for the-minute Developers and property owners attending the Summit include development content representatives from such organizations as: network builderS • Essex Property Trust • Fairfield Residential • Holiday Retirement All new • Choice Property Resources • Tonti Properties • American Campus Communities New insights and deployerS • The Trump Organization • Inland American Communities • Archstone-Smith agenda, • Trimarchi Property Management • Related Companies • Forest City into consumers’ • Avalon Bay Communities • Equity Residential • Camden Property Trust speakers and The Broadband Communities Summit is the leading • Post Properties • United Dominion Realty Trust • AIMCO • AMLI Residential broadband leaders. venue for information on digital and broadband • Capstone Real Estate Management • Colonial Properties Trust demands New State technologies for buildings and communities. With a • Waterton Residential • Michelson Realty • BRE Properties • Edward Rose Companies • Riverstone Residential Group • Verde Apartment Communities • Atticus Real Estate of the Industry focus on residential properties, developments and • BH Management • Buckingham Companies • E & S Ring Management Corporation Address municipalities, the Summit has become a must- • Flournoy Properties • JMG Realty • Pulte Homes • The Michelson Organization for Property attend event for network builders and large-scale • The Roberts Companies • Westdale Asset Management and many others. Owners and wholesale buyers and users of broadband Broadband providers in attendance include the major incumbents – telco, cable and satellite – plus private technologies, equipment, and services. cable operators, rural telcos, competitive overbuilders, municipalities, and more. Economic development professionals, state broadband officials and community broadband activists are also well represented.

April 24 – 26, 2012 - DAllAs introducing the new 2012 Start planninG now for Summit 2012 mdu chairmen and advisory Panel This year’s event will Programs now being once again be hosted at planned involve: Expanded the InterContinental 2012 enhanced Multi-housing Program • The latest broadband Hotel – an excellent Cornerstone An Agenda Developed by Industry Leaders property strategies of cities and hotel in a vibrant communities owner neighborhood full Awards and advisory of superb dining and • Lessons learned from Keynote Mdu co-chairmen: other attractions. others – what to emulate board and what to avoid Luncheon The InterContinental is • Sessions on getting your convenient to the two customers and constituents main airports in Dallas Steve Sadler New on board with your plans. – DFW and Love Field Vice President, Ancillary Services program on – and adjacent to • Panels on increasing the ROI of your buildings. Post Apartment Homes, LP • Roundtables on improving the appeal of open-access Addison Airport, ideal Steve Sadler has been with Post Properties, a developer and operator of upscale your properties. for private aircraft. multifamily apartment communities, for over 10 years and brings to his current networks position 24 years of telecommunications experience. His experience ranges from It’s the leading event Who Should Attend: design, specification, and cost estimation of communications infrastructure systems for network builders Attendees include those involved in the design and to the implementation of integrated voice, data, and video networks. He has national and deployers. development of community networks, including: responsibility for ancillary services contracts, energy management and procurement, Post’s in-house utility billing system and strategic oversight of the branded Post Smart • Real Estate Developers • Property Owners The Summit is widely recognized as the number structured wiring system. one venue for information on digital and broad- • Independent Telcos • Municipal Officials band technologies for buildings and communities. • Private Cable Operators • Town Planners Mr. Sadler chairs Post’s Green Committee and also works on various local and national • Economic Development Professionals apartment association initiatives. He earned a B.S. from Georgia Southern University. • Architects and Builders • System Operators Activities and Sessions Include: • Investors • Utility Organizations • Newest Case Studies on How Broadband • System Integrators Spurs Economic Development cheryl barraco • Applications to Generate Profits for Director of Telecommunications Network Operators Avalon Bay Communities, Inc. Expanded • Awards for Today’s Leading Broadband Cheryl Barraco joined AvalonBay Communities in 1997, bringing more than 15 years Communities • World-Class Keynoters networking of sales and marketing management experience to the multifamily industry. At Ava- • Evening Receptions and opportunities Panel sessions lonBay, which develops, acquires and manages high-quality apartment communities Networking Events in high barrier-to-entry markets, Ms. Barraco is responsible for developing telecom- with student and munications strategies and managing successful project execution. She also leads MDU residents and coordinates ancillary-related projects between third-party service providers, Exhibit Hall AvalonBay’s construction department and AvalonBay’s property management to and evening sharing insights ensure a positive customer service experience and seamless deployment of broad- Register Early band capabilities. to Receive cocktail on their broadband Major Discounts needs and Ms. Barraco holds a Bachelor of Science in Business Administration from the University receptions of Missouri St. Louis, where she graduated magna cum laude. Registration Opening Soon challenges

The 2012 advisory Panel of Property owners Includes:

Mark bershenyi Michael Greene ryan McGrath Karen Seemann Director of Contracts Sr. Director – Business Services Chief Operating Officer Director Ancillary Income Archstone Smith Greystar Asset Plus Corporation Essex Property Trust

Mark A. Bershenyi is director of contracts As senior director of business services with Ryan McGrath oversees all divisions of Asset Ms. Seemann is responsible for developing for Archstone, a Denver-based owner and Greystar, Michael Greene is responsible for Plus, focusing on daily operations, strategic and creating value through ancillary income developer of upscale apartment communi- oversight of the company’s revenue man- management and development of the com- programs. Her responsibilities include in- ties. Since joining Archstone in 2005, he has agement program and other specific ancil- pany’s core culture. He holds CCIM and CPM house collections, negotiation and selection focused on developing partner relationships lary services, including the development of designations and is a licensed real estate of telecommunications, Internet and other for video, voice and data services used by Archstone residents a video and data advisory services platform for property man- salesperson and an active member of ULI. He has been recog- service providers. Ms. Seemann is also responsible for the util- as well as growing the company’s ancillary income and national agement clients. Michael has 24 years of industry experience in nized as a JPM Top 30 Under 30 and one of Texas’ CRE Rising ity recovery program, renters insurance program and investi- accounts program. He previously spent more than 20 years in senior asset and property management capacities with several Stars. Prior to his work at Asset Plus Companies, he earned his gating new services and products for possible implementation telecommunications working in a variety of management roles institutional firms, including a pension advisor, REIT and sav- Series 7 License while working in the investment banking divi- companywide. Ms. Seemann joined Essex in 1998 as the gener- encompassing both sales and operations. ings bank. He earned a BBA from Texas Christian University and sion of Goldman Sachs. He holds degrees from Vanderbilt Uni- al manager of Bunker Hill Towers in downtown Los Angeles and Mr. Bershenyi holds a master’s degree in public administra- an MBA from University of Texas at Arlington. A licensed real versity and the London School of Economics. has headed up the ancillary income department since 2000. tion from the University of Colorado. estate broker in nine states, he holds the CPM designation of Previously, she was a commercial property manager with PM the Institute of Real Estate Management. Realty Group for 15 years, managing office, retail, industrial and brian McIntire medical buildings throughout Southern California. Jeffrey bond Director of Information Technology Vice President, Ancillary Services Michael hallbrook Buckingham Companies Related AVP of Business Development Mid-America Apartment Communities Brian McIntire is in charge of information technology solutions for Buckingham’s development, construction and prop- Scott casey Michael Hallbrook is responsible for the cre- Woodrow Stone erty management divisions. This includes financial, operational, Vice President ation and implementation of new value-add- Vice President, Client Services training and human resource applications as well as low-voltage Education Realty Trust ing opportunities for MAA, which owns and Pinnacle Family of Companies design and negotiations of video and Internet revenue share manages 129 communities with 34,000 units. Scott Casey oversees all technology-related and bulk agreements. The critical infrastructure improvements He manages MAA’s third-party partnerships, oversees all tele- aspects of corporate and property initiatives at Buckingham that he has completed include installation of com strategy and relationships and directs the ancillary ser- for Education Realty Trust, one of America’s a new corporate data center and a wide-area network, server vices department. largest owners, developers and managers of virtualization, disaster recovery and hardware and software Prior to joining MAA, Mr. Hallbrook spent four years as the di- letitia Y. Tucker collegiate housing. From 2000 through 2003, standardization. McIntire has more than 20 years of experience rector of real estate for White Horse Capital, a Memphis-based Director of Ancillary Services he was CIO and senior vice president of Orange Lake Resort & in information technology, including positions with Sprint, U.S. student housing firm. He holds a B.S. in criminology from Ar- UDR Inc. Country Club in Orlando Florida. He began his career at Arthur Robotics/3Com and other companies. He holds a bachelor’s de- kansas State University and an MBA from Christian Brothers Andersen in 1990, where he was director of technology. He gree from the Indiana Institute of Technology. Letitia Tucker joined UDR Inc. in January 2011 University. worked nationally with the firm to develop software initiatives, and is responsible for managing partnership small business consulting services and new IT policies and pro- strategies and the growth of ancillary ser- cedures. Kent Mcdonald Steve Merchant vices income. She has more than 17 years of Vice President of Ancillary Services Vice President of Revenue Strategy multifamily housing, legal and operations AIMCO Equity Residential management experience and has facilitated the development, Jorge de cárdenas construction and service monitoring of more than $30 billion Sr. Vice President Information Technology, Kent McDonald serves as vice president of Steve Merchant leads a team that builds and dollars’ worth of multifamily housing and commercial real es- American Campus Communities Ancillary Services for Apartment Investment implements initiatives to increase Equity Res- tate development. Previously, Ms. Tucker held management and Management Company, a real estate idential’s revenues. His areas of responsibility positions at Borden Capital Management Partners, Capmark Fi- Jorge de Cárdenas is responsible for infor- investment trust headquartered in Denver. include revenue partnerships with cable and nancial Group Inc. (formerly GMAC Commercial Holdings) and mation technology at American Campus Ancillary Services generates ancillary in- telephone companies, banks, rental insur- BBVA Compass Bank. She earned her bachelor’s and master’s Communities Inc. Prior to joining American come and provides supplemental services to residents through ance companies and other service providers; bad debt collec- degrees in business and finance from Mount Vernon Nazarene Campus, he was director of product manage- partnerships with national vendors. Services include utilities, tion; customer intelligence gathering and analysis; resident University. ment for emerging technologies at Visa. Mr. telecommunications, laundry and vending and other partner retention training; interactive marketing; and the company’s de Cárdenas began his career developing software for NASA at affiliations. Ancillary Services negotiates all communications resident portal. Prior to joining Equity Residential, Mr. Merchant Lockheed Engineering and Science. He was also cofounder and service provider agreements for AIMCO residents and works has also held positions at Sears and Bain & Company. He has a principal consultant of Everest Technologies Inc., an oil and gas with AIMCO’s Construction Services and Property Operations bachelor’s degree from the University of Kansas and an MBA IT consulting firm that was sold to SAIC Inc. Mr. de Cárdenas re- groups to implement resident communications. from the Wharton Business School at the University of Penn- ceived a B.S. in computer science with specializations in math- Mr. McDonald has been with AIMCO since 1999. He earned a sylvania. ematics and management from Texas A&M University. bachelor’s degree in 1995 and a master’s degree in 2001. Secure your seat today by calling 877-588-1649, To exhibit or sponsor, contact: Irene Prescott at or visit our website at www.bbcmag.com [email protected], or call 505-867-2668 Formerly Broadband Properties

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your central Technology, Finance, Law and marketing. cus on the big picture by simplifying Management ent. Corning Cable Systems helps you fo are family and the Enhanced NUMBER OF MUNICIPAL FTTP SYSTEMS TOPS 100 office design process. The Eclipse® Hardwd jumper routing for efficient fiber managemou to optimize ntative • No. 4 Frame (EMF) offer superior cable ane product families, Corning allows y • Vol. 32 7/22/11 10:47 AM faster. By offering two versatile hardwar our Corning Cable Systems sales represe May/June 2011 your network’s capabilities. Contactolutio y ns can help you get to the big picture to learn how our central office s e gift at offers.corning.com/BBP2011 BBC_July11_Covers.indd 3 Formerly Broadband Properties 6/10/11 11:53 AM • original Research • trusted Reports Find out more and register to win a fre 527_bbpmag.indd 1 • Latest trends • industry news

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Q&A With Tom Nugent, Verizon Enhanced Communities www.bbpmag.com • 877.588.1649 BROADBAND COMMUNITIES Continued from Page 52 Clearfield development, network design, network deployment, RFP de- www.clearfieldconnection.com velopment and negotiations with private-sector providers. 763-476-6866; 800-422-2537 CTC also provides support for strategic planning, engineering, network design, business planning and application preparation Key Products: Fiber distribution systems for the inside plant, for federal and state broadband grants. Using its expertise and the outside plant and access networks independence, the company develops business-case analysis and business plans; evaluates the advantages and lifetime costs Summary: Headquartered outside Minneapolis, Minn., Clearfield designs and manufactures the FieldSmart fiber man- of different technology and business models; makes indepen- agement platform, which includes a fiber crossover distribution dent recommendations; explains conclusions to policymakers system for the inside plant, a fiber scalability center for the out- and decision makers; oversees vendor selection, construction, side plant and a fiber delivery point series for access networks. and integration; and verifies project status and project comple- The three product lines are built on the Clearview Cassette, an tion. CTC is headquartered in the Washington, D.C., area and integrated 12-fiber management system that can be replicated has satellite offices in many other states. wherever required in the network. For environments requiring only a few fibers, Clearfield offers the Clearview xPAK cassette, the foundation of the FieldSmart small-count delivery series. Clearfield’s new CraftSmart product line provides physical fiber protection, completing a turnkey passive solution from central offices or headends to customer premises. CraftSmart Comcast Corporation fiber protection pedestals are designed to Telcordia’s GR-13- www.comcast.com CORE, and its fiber protection vaults are designed and quali- 215-286-1700 fied to Telcordia’s GR-902-CORE. Clearfield, which has 136 employees, is a public company with revenue of $24.3 million Key Products: Broadband video, phone and Internet services; for the year ending September 2010. video programming

Summary: Comcast Business Class service provides advanced communications solutions to small and mid-sized organizations. Its new fiber-to-the-business offering, Metro Ethernet, now available in more than 20 major U.S. markets, provides scalable bandwidth from 1 Mbps up to 10 Gbps. Comcast Cable Columbia Telecommunications Corporation (CTC) is one of the nation’s largest phone providers to residential and www.ctcnet.us business customers and is the nation’s largest Internet provider. 301-933-1488 Its Xfinity TV service offers tens of thousands of entertainment Key Products: Fiber and wireless broadband network design, options on demand and online, along with apps that enable cus- assessment, review and implementation; business plan tomers to watch, search, discover and share TV shows and mov- development; market and industry planning; technology ies whenever and wherever they want. Comcast is the majority planning; integration of smart-grid, institutional, public- owner and manager of NBCUniversal, which owns and operates safety and public-facing network requirements broadcast and cable networks, local television station groups, television production operations, a major motion picture com- Summary: Founded in 1983, CTC is a technology and energy pany and theme parks. Comcast, headquartered in Philadelphia, consulting firm that provides business and engineering con- had $37.9 billion in revenue in 2010. At the end of that year, the sulting services for public-sector and nonprofit clients nation- company employed 102,000 (including part-time workers), of wide. Its expertise includes feasibility analysis, business plan whom 86,000 were associated with the cable business.

“Just like the life-changing infrastructure projects of the past, when we built state-of-the-art electric, highway and railway systems, FTTH has the potential to be this generation’s great infrastructure legacy for connecting our country, even in rural America.” – Bill Shreffler, CEO, Pulse Broadband

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 61 BROADBAND COMMUNITIES

CommScope multiple fiber architectures and with such technologies as DPoE www.commscope.com (DOCSIS Provisioning of EPON), RFoG and HFC node seg- 828-324-2200; 800-982-1708 mentation. In February 2011, CommScope became a private company after it was acquired by The Carlyle Group. Key Products: Optical and RF solutions, including a complete EPON and RFoG FTTH offering; cable and connectivity products, including fiber, coax and twisted- Connexion Technologies pair cables, fiber enclosures, conduit, subscriber-premises www.connexiontechnologies.net connectivity and wireless integration solutions 919-535-7329

Summary: Founded in Hickory, N.C., more than 30 years ago, Key Products: Design, customization and management of CommScope has revenue in excess of $3 billion. The company telecommunications networks designs and manufactures infrastructure solutions for broadband, enterprise and wireless communications networks and Summary: Connexion Technologies customizes and manages has played a role in nearly all of the world’s most advanced tele- state-of-the-art communications networks in single-family, communications networks. CommScope is the largest manu- multifamily and high-rise communities nationwide. It designs facturer of coaxial and fiber cable for hybrid fiber-coax applica- its networks to optimize the communications experience and tions and is a major supplier of subscriber-premises connectivity the value of properties for residents and property owners. Con- products and rugged conduit products serving the communi- nexion Technologies is not a service provider; rather, it manag- cations industry. CommScope’s BrightPath Optical Solutions es a suite of providers that offer entertainment and communi- (BOS) is an end-to-end FTTx solution that can be used with cations applications, including enhanced television, telephone,

Passive Network Components These companies provide distribution frames, cross-connect panels, splitters, enclosures, connectors, duct, conduit and related equipment for fiber access networks. Company Name Web Address Company Name Web Address 3M Company/ www.3M.com/ Leviton Manufacturing www.leviton.com Communication telecom Lite Access Technologies www.liteaccess.com Markets Division Miniflex www.miniflexusa.com A-D Technologies www.ad Montclair Fiber Optics www.montclairfiber.com technologies.com MRV Communications www.mrv.com AFL Telecommunications www.aflglobal.com Multilink www.multilinkone.com Alliance Fiber Optic Products www.afop.com OFS www.ofsoptics.com Belden www.belden.com Optelian www.optelian.com Calix www.calix.com Opterna www.opterna.com Channell Commercial www.channellcomm.com Optical Cable Corporation www.occfiber.com Corporation Preformed Line Products www.preformed.com Charles Industries Ltd. www.charles Prysmian www.prysmian.com industries.com Radiant Communications www.rccfiber.com Clearfield www.clearfield SENKO Advanced www.senko.com connection.com Components CommScope www.commscope.com Sumitomo Electric www.sumitomo Corning Cable Systems www.corningcable Lightwave electric.com systems.com Suttle www.suttleonline.com Emerson Network Power www.emerson TE Connectivity www.te.com networkpower.com Telect www.telect.com Ericsson www.ericsson.com Tellabs www.tellabs.com FiberZone Networks www.fiberzone- TeraSpan www.teraspan.com networks.com Timbercon www.timbercon.com General Cable www.gepco.com Westek Electronics www.westek.com Harmonic www.harmonicinc.com Zhone Technologies www.zhone.com

62 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

Internet and other services, over carrier-neutral networks. ponents that enable high-technology systems. The company is Based in Cary, N.C., the firm ranks 18th on Triangle Busi- distinguished by sustained investment in R&D, more than 160 ness Journal’s Fast 50 list of the fastest-growing privately held years of materials science and process engineering knowledge companies in the Raleigh-Durham area. It was established in and a distinctive collaborative culture. Corning Cable Systems, 2002 to target greenfield developments with fiber to the home based in Hickory, N.C., develops and manufactures optical ca- but has broadened its market to include existing properties. It ble, hardware and equipment designed to make FTTx deploy- operates in all major markets. ments faster, easier, more reliable and less costly. Corning Cable Systems Evolant Solutions deliver tip-to-tip product and service offerings for FTTx, CATV and wireless applications; these preconnectorized solutions have revolutionized the way FTTx networks are deployed. The OptiTap Connector has become the industry standard in preconnectorized, environmentally hardened technology. The ClearCurve product suite, based on Corning, Corning Cable Systems ultrabendable optical fiber, opened the way for cost-effective installation of fiber-to-the-home networks in MDUs and other www.corning.com; www.corningcablesystems.com deployments. Consultants and network designers have access 828-901-5000 to a variety of design tools and resources as part of Corning’s Key Products: Optical fiber, optical fiber cable, FTTH FTTxpert Program. The Total Access Program provides design, engineering, furnishing and installation companies with the cabinets, splitters, terminals, connectors, cable assemblies, tools necessary to ensure successful FTTH and wireless deploy- MDU products, other telecommunications hardware and ments, and the Connected Community Program helps home- equipment, splice and test equipment, engineering services builders and developers market FTTH to consumers. and training

Summary: Corning developed the first commercial fiber optic cable for communications in 1970 and remains a world leader in specialty glass and ceramics, creating and manufacturing com-

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 63 BROADBAND COMMUNITIES

Design Nine Key Products: Video packages for business, hospitality and www.designnine.com multifamily housing 540-951-4400 Summary: DISH Network offers triple-play services for mul- Key Products: Broadband planning and feasibility studies, titenant buildings, single-family neighborhoods, hospitals and network business and financial planning, broadband assisted-living properties. Services range from low-cost bulk project management, broadband network design, network programming delivered to an entire complex to customized buildout and operations planning and design triple-play accounts for each resident’s upgrade choices. DISH Network delivers high-definition, international, movie and Summary: Design Nine offers broadband planning and engi- sports programming packages, together with advanced tech- neering services, including fiber and wireless network design, nology that includes 1080p VoD and TV Everywhere. In April grant-writing assistance, needs assessment and broadband net- 2011, DISH completed its acquisition of Blockbuster, which work buildout assistance to communities, developers and local will allow it to expand its delivery offerings. Headquartered in governments. Design Nine also specializes in financial model- Englewood, Colo., DISH Network has more than 14.2 million ing, business planning and legal and organizational design of satellite TV customers. A publicly traded company, it posted community broadband systems and project management. The $12.64 billion in revenue for 2010. firm’s network designs include open-access and open-service broadband networks. Headquartered in Blacksburg, Va., De- sign Nine is currently working on projects in Virginia, Mis- Ditch Witch souri, Massachusetts, Minnesota, New Hampshire and New www.ditchwitch.com Mexico. Current projects include assisting New Hampshire 800-654-6481 FastRoads with a stimulus-funded middle-mile and last-mile buildout in 22 towns in rural New Hampshire; managing a Key Products: Construction equipment for laying fiber buildout of 138 miles of fiber and a $3 million data center for Summary: the Rockbridge Area Network Authority; and serving as proj- Ditch Witch dates from 1949, when its founder in- ect lead for the Eagan, Minn., plan to provide an open-access vented a workable compact trencher. The Ditch Witch organi- fiber network to local businesses. zation specializes in the design and manufacture of high-quality underground construction equipment. It sells trenchers, vibratory plows, backhoes, electronic tracking and locating DIRECTV tools, horizontal directional drilling systems, drill pipe, down- www.directv.com hole tools, vacuum excavation systems, excavator-tool carriers, 888-777-2454 mini skid steers and the Zahn family of power utility equipment. Ditch Witch Financial Services offers a variety of financ- Key Products: Satellite TV services to residential and ing and lease options. Recent product launches include a high- business customers; network installation and integration frequency locating system, an economy-size vacuum excavator, Summary: Headquartered in El Segundo, Calif., DIRECTV a compact drill and new ground-penetrating radar. The Ditch delivers satellite TV service to residential and business cus- Witch organization’s manufacturing headquarters is located in tomers with an increasing focus on multifamily solutions. Perry, Okla., and has more than 1,000 employees. Its equip- DIRECTV’s distribution technologies for the multiple-dwelling ment is distributed through a worldwide dealer organization. market include MFH2, which uses single-wire, multiswitch technology, and MFH3, now known as IPAdvantage, an IP-based solution designed for larger properties. MFH2 and MFH3 can be implemented as a single-headend, single roof- mounted dish solution. In the U.S., DIRECTV offers its 18.6 million customers more than 160 HD channels, theater-quality sound (where available), exclusive sports programming, and ad- Emerson Network Power vanced technology such as DVR scheduling and whole-home www.emersonnetworkpower.com DVR. New services include national 3D channels and the first 440-246-6999; 800-800-1280 3D broadcast of the MLB All-Star game. The company also expanded its DIRECTV Cinema service to more than 400 Key Products: AC and DC power, outside-plant enclosures, pay-per-view titles. DIRECTV revenue, including its U.S. and precision cooling systems, embedded computing and Latin American operations, was $24.1 billion in 2010. power, integrated racks and enclosures, power switching and controls, monitoring and connectivity

DISH Network Summary: Emerson Network Power, a business of Emerson, commercial.dishnetwork.com is a global leader in enabling business-critical continuity – the 800-454-0843 assurance that critical technology investments will not fail be-

64 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES cause of power loss – from grid to chip for telecommunications Summary: Ericsson is the world’s largest provider of telecom- networks, data centers, health care facilities and industrial fa- munications technology and services. Its IP networking solu- cilities. Based in Columbus, Ohio, Emerson Network Power tions include broadband access equipment, passive fiber solu- provides solutions and expertise for AC and DC power and tions and comprehensive service offerings. Ericsson’s IP-based precision cooling systems, embedded computing and power, copper and fiber network solutions, including the EDA 1200 integrated racks and enclosures, power switching and controls, P2P and DSL, EDA 1500 GPON and WDM-PON, are now infrastructure management and connectivity. The company’s part of more than 150 FTTx networks around the world. solutions for supporting communications network infrastruc- Overall, Ericsson equipment is found in more than 1,000 net- ture include outside-plant enclosures and equipment, NetSure works in more than 180 countries, serving more than 2 billion DC power systems and turnkey services. subscribers. More than 40 percent of the world’s mobile traffic passes through Ericsson networks. The networks Ericsson manages for operators serve more than 800 million subscribers around the world. With more than 27,000 patents, Ericsson has one of the industry’s most comprehensive intellectual property portfolios. The company was founded in 1876 and has global headquarters in Stockholm and North American headquar- EPB ters in Plano, Texas. Ericsson has more than 91,000 employees www.epb.net, www.epbfi.com worldwide and generated net sales of $28.2 billion in 2010. 423-648-1372

Key Products: Voice, video, data and smart-grid services ETI Software Solutions provided over an all-fiber optic network www.etisoftware.com 770-242-3620 Summary: EPB, the municipal utility of Chattanooga, Tenn., has provided affordable electric power to the Chattanooga area Key Products: Software for subscriber management, flow- since 1935 and now serves 170,000 homes and businesses in a through activation and provisioning 600-square-mile area that includes eight counties in Tennessee Summary: Since 1992, ETI Software Solutions has delivered and Georgia. In 2000, it launched EPB Telecom to provide billing and operational software solutions to telecommunica- business communications solutions, becoming the second- tions, broadband and satellite service providers worldwide. largest business communications company in the Chattanooga ETI’s products integrate back-office systems with FTTH and market. In 2008, EPB began building a fiber-to-the-home IPTV technologies, allowing instantaneous provisioning and network powered by Alcatel-Lucent’s GPON technology and billing of voice, video and data services. The company’s flag- launched EPB Fiber Optics in 2009 to provide symmetrical ship product, Triad, provides out-of-the-box automated provi- Internet, voice and video services throughout its service area, sioning support for FTTx, IPTV and softswitch technologies urban and rural. EPB also uses its fiber optic network as the preintegrated with solutions from multiple vendors, including backbone for its smart grid, which will increase power reliabil- Alcatel-Lucent, Calix, Cisco, MetaSwitch, Microsoft, Miner- ity, reduce outages, improve operational efficiency and offer va, Motorola and Nokia Siemens Networks. Triad’s modules energy tools and resources for electricity customers. Last year, include order entry and rating, work order management and EPB made 1 Gpbs broadband service available citywide in scheduling, reporting and billing. Subsystems such as customer- Chattanooga to both residential and business customers, help- premises equipment inventory, PPV/VoD management and ing to position Chattanooga as an innovation and technology reporting can also be managed via Triad technology. ETI is a hub and to further economic development opportunities. privately owned company headquartered in Norcross, Ga.

Ericsson EXFO www.ericsson.com www.exfo.com 972-583-0000 (North America) 418-683-0211; 800-663-3936

Key Products: Deep-fiber access portfolio, including GPON, Key Products: Telecom test and service assurance solutions WDM-PON, point-to-point and DSL products; Micronet and Ribbonet blown-fiber systems for FTTx; IPTV Summary: Headquartered in Quebec City, Canada, EXFO middleware and encoders; network management services provides test and service assurance solutions for wireless and

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 65 BROADBAND COMMUNITIES wireline network operators and equipment manufacturers. tion markets. For the MDU market, Foxcom offers point- EXFO accounts for an estimated 35 percent of the market for to-multipoint distribution platforms for triple-play services. portable fiber optic test devices, but its broad product range Its BSmarTV suite, used in more than 500,000 U.S. homes, includes solutions for developing, installating, managing and delivers HDTV, voice and broadband data via a single wire. maintaining converged, IP fixed and mobile networks from A recent introduction to the BSmarTV suite is the Compact the core to the edge. Technologies supported include 3G, 4G/ product line, anchored by a transmitter that can transport up LTE, IMS, Ethernet, OTN, FTTx and more. In April 2011, to 5 L-band signals over a single fiber using CWDM technol- the company launched EXFO Connect, a suite of cloud-based ogy. The Compact products, designed for deployments where software applications designed to interoperate with EXFO’s space is at a premium, offer virtually plug-and-play installation established base of smart test platforms. EXFO has a staff of with significant reduction in cost per home. Foxcom’s corpo- approximately 1,700 in 25 countries that support more than rate headquarters and its research and development are based 2,000 telecom customers worldwide. In fiscal 2010, it reported in Israel, and it also has offices in the U.S., the U.K. and South revenue of $228.1 million. Africa. Foxcom employs more than 50 people, with the majority in research and development.

G4S Technology (formerly Adesta) www.g4stechnology.com 402-233-7700

Finley Engineering Key Products: Design, construction and maintenance of www.fecinc.com communications networks and electronic security systems 417-682-5531 Summary: Headquartered in Omaha, Neb., with 13 regional Key Products: Network design and engineering services offices throughout the U.S., G4S Technology is a systems integrator and project manager for security systems and advanced Summary: Founded in 1953, Finley Engineering Company has communications networks, including SONET, IP/Ethernet, more than 300 employees in 10 offices nationwide and is one DWDM/CWDM, wireless, last-mile and broadband. G4S of the largest telecom network design companies in the United Technology specializes in last-mile and broadband solutions States. The company specializes in end-to-end engineering for ILECs, CLECs, utilities, municipalities, large integration consulting for telecommunications, wireless, cable television firms and rural associations and has deployed more than 2 mil- and electric power transmission and distribution networks, as lion miles of fiber in more than 200 metropolitan and rural well as project management and right-of-way services. Finley areas. Recent projects include a contract with Slic Network develops standard design criteria for clients’ projects and fol- Solutions to design and construct an FTTH network in St. lows through with detailed designs, construction documents, Lawrence County, N.Y., and the Rural Nebraska Healthcare contracts, contract administration and materials lists. Once a Network, a 750-mile, $18 million fiber optic medical network project is under way, Finley can provide construction obser- that will span 12 counties in western Nebraska. Adesta’s rev- vation and project management. It has completed more than enue in 2010 was $117.4 million, and its employee count was 6,500 miles of FTTH projects and passed more than 35,000 above 400. homes with fiber.

Genexis Foxcom www.genexis.eu www.foxcom.com 609-751-5810 609-514-1800 Key Products: Customer-premises equipment for FTTH Key Products: Fiber optic MDU distribution systems for networks, service provisioning software video, voice and data; satellite downlink signal transport over fiber Summary: Genexis focuses on the development, manufacturing and marketing of active equipment for FTTH networks. Summary: Foxcom, a division of OnePath Networks found- The company has three product lines: The FiberXport line of ed in 1993, provides RF over fiber solutions to MDUs and customer-premises equipment has a modular design that pro- to the professional satellite earth station and video distribu- vides easy upgradeability from fiber termination only to any

66 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES service configuration or from one service configuration to -an ployment of next-generation networks even after Google’s se- other. The CORE product line of customer-premises equip- lection in early 2011 of Kansas City, Kan., and Kansas City, ment, introduced this year, supports WDM-PON and gigabit Mo., as its fiber communities. (Additionally, Google installed speeds. Genexis Automatic Provisioning System (GAPS) is a small beta-test network in Stanford University faculty hous- software used for remote management of Genexis CPE devices. ing, and it holds the possibility of future FTTH deployments Genexis customers include operators of open-access networks open.) Google expects to start providing services in the two around the world. Based in Eindhoven, Netherlands, Genexis cities in 2012, and it has promised to share with the public has offices in Germany, Spain and the U.S. Genexis, which is what it learns about new techniques for fiber deployment and a member of the European FTTH Council and employs 40 about next-generation applications. Headquartered in Moun- people, posted revenue of $15 million in 2010. tain View, Calif., Google has pioneered much of the software that makes the Web usable. Its 2010 revenue, derived primarily Google from Web-based advertising, was $29.3 billion. www.google.com 650-253-0000 Graybar www.graybar.com Key Products: Deployment and operation of citywide open- 800-GRAYBAR (472-9227) access, fiber-to-the-home networks Key Products: Fiber connectors, couplers, housings, panels, Summary: In 2010, Google drew public attention to the splice trays, fusion splicers, cleaners, test equipment, benefits of fiber to the home when it announced that it planned VAR services to build and operate open-access, 1 Gbps-capable networks in one or more U.S. cities. The announcement energized broad- Summary: Graybar, a Fortune 500 company, specializes in band advocates throughout the country, inspiring more than supply-chain management services and is a leading North 1,100 communities to apply to become Google Communities. American distributor of components, equipment and materials Many of these communities have continued to pursue the de- for several industries. With net sales of $4.6 billion in 2010,

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“Many challenges face telecoms – small and large alike – as the United States unevenly advances toward the goal of 100 Mbps broadband by 2020. The businesses, industries and people of the United States will be best served by more consistent and ‘real-world’ actions by the FCC. While the current National Broadband Plan holds many good objectives, actions proposed by federal agencies may well undercut rural and other areas in broadband development and create a real, unfortunate and lasting digital divide for economic advancement.” – Darby McCarty, president and CEO, Smithville

Graybar employs about 8,000 people at nearly 240 distribution pay-per-view can be used along with other billing software, and centers throughout the U.S., Canada and Puerto Rico. It is one it interfaces with most headend equipment and set-top boxes. of North America’s largest and oldest employee-owned compa- GLDS also sells hosted solutions for providers that choose not nies. Established in 1869, Graybar stocks and sells hundreds to run billing and provisioning systems in-house. of thousands of items from thousands of manufacturers and can procure, warehouse and deliver almost any kind of electri- Greenfield Communications cal, communications or data product, component or service. www.egreenfield.com Fiber connectivity solutions represent a fast-growing area in 949-248-8898 its catalog. Through its distribution network and value-added services, including kitting and integrated solutions, Graybar is Key Products: Fiber optic and low-voltage design, helping its customers power and network their facilities. construction and operations; service provider for voice, video, high-speed data and community Intranet services

Summary: Based in Southern California, Greenfield Com- munications was formed in 2001 to provide turnkey fiber- to-the-home solutions for developers of new master-planned residential communities and MDUs. In addition to providing Great Lakes Data Systems triple-play services over fiber in a number of communities, www.glds.com Greenfield has construction and maintenance contracts with 800-882-7950 the University of California, Los Angeles; the University of Southern California and the city of Pasadena, Calif., for fiber Key Products: Billing and provisioning software for cable optic design, cabling and communications services. TV, Internet, VoIP, VoD, pay-per-view and other broadband services

Summary: Great Lakes Data Systems was founded in 1980 by cable professionals to meet the need for reliable, intelligently designed billing software. Its customers are primarily small to mid-sized cable companies that range from start-up operations GVTC Communications to systems with more than 250,000 subscribers. GLDS serves www.gvtc.com more than 300 operators, including private cable operators and 800-367-4882 fiber-to-the-home providers. The company’s two largest offices are in Carlsbad, Calif., and Beaver Dam, Wis., but it operates Key Products: Video, high-speed Internet, security in 49 states and 40 countries worldwide. Key products include monitoring, local and long-distance telephone and WinCable, for cable billing and subscriber management, and advanced data services WinVoIP, which can provision, import, consolidate, manage, report and bill call detail records from most integrated VoIP Summary: GVTC offers high-speed Internet, digital ca- vendors’ packages. The GLDS SuperController II add-on for ble TV, phone service and home security monitoring in a

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2,000-square-mile area serving far north San Antonio, the Harmonic Hill Country and part of south-central Texas. The company www.harmonicinc.com has passed the halfway mark of a five-year, $35 million FTTH 408-542-2500; 800-788-1330 expansion project and is replacing copper lines with fiber con- Key Products: Video delivery solutions nections. To date, GVTC has connected more than 230 sub- divisions with FTTH. When the project is complete in 2013, Summary: Harmonic’s infrastructure powers the video econ- about two-thirds of GVTC’s 2,000-square-mile area will have omy. Its products help content and service providers create, access to FTTH. This year, GVTC introduced an 80/20 Mbps prepare, and deliver differentiated video services for television Internet tier, the fastest available in southern Texas. In addi- and new-media platforms, addressing the growing demand for tion, GVTC recently launched a home networking service and delivering high-definition and on-demand video to any device. comprehensive technical computer support over an Internet Video delivery over fiber is supported with the MAXLink vid- connection. GVTC has 220 employees, and its revenue for eo optical amplifier, which provides an RF video overlay using 1550 nm signal transport. Harmonic’s customers include many 2010 was $77.2 million. leading broadcast, cable, satellite, Internet, mobile and telco providers, including Cablevision Systems, Charter Communi- cations, Comcast, Cox Communications, DIRECTV, Echo- Star, Hearst-Argyle, Insight Communications, Sinclair Broad- casting, Time Warner Cable and Yahoo in the U.S. as well as tier-one providers in Europe, Latin America and Asia. In 2010, Harmonic acquired Omneon, a provider of video production Customer-Premises Equipment and playout solutions for media producers. Headquartered Other Than Network Interface in Sunnyvale, Calif., the company operates R&D, sales and systems integration centers worldwide. In 2010, Harmonic, Devices which has about 1,100 employees, reported revenue of $423.3 These companies provide set-top boxes, modems, million. routers, residential gateways, home networking gear and related equipment. Hiawatha Broadband Communications www.hbci.com Company Name Web Address 888-474-9995 Actiontec www.actiontec.com Advanced Digital www.adbglobal.com Key Products: Voice, video, data and wireless services over Broadcast high-speed networks Alcatel-Lucent www.alcatel-lucent.com Amino www.aminocom.com Summary: Founded in 1997, Hiawatha Broadband Communi- ARRIS www.arrisi.com cations (HBC) is a competitive provider that offers residential, BEC Technologies www.bec business and wholesale television; Internet access; telephone; technologies.net and media production services in southeastern Minnesota. Cisco Systems www.cisco.com Wireless services were added in 2009. HBC operates both hy- Comtrend www.comtrend.com brid fiber-coax and fiber-to-the-home networks. This year, the D-Link www.dlink.com company announced that it is moving forward to provide full EchoStar www.echostar.com fiber-to-the-home service in Red Wing, Lake City, Plainview, Entone www.entone.com Elgin, Dover and Evota – the most ambitious expansion pro- Leviton Manufacturing www.leviton.com gram in its history. HBC provides a video service selection of Motorola Mobility www.motorola.com/ more than 100 TV channels (including high-definition pro- mobility gramming), digital music, pay-per-view where available and NETGEAR www.netgear.com/ extensive local programming produced by HBC Productions. Ruckus Wireless www.ruckuswireless.com Digital video service is available in nine service areas. The com- Pace www.pace.com pany has 80 employees, nine (soon to be 15) retail communities Telco Systems www.telco.com and a wholesale division. Annual revenue is $17 million. Telect www.telect.com Technicolor www.technicolor.com Tilgin www.tilgin.com ZyXEL Communications www.us.zyxel.com

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IneoQuest Technologies Summary: Headquartered in Faribault, Minn., KGP Logis- www.ineoquest.com tics has provided the telecommunications industry with supply 508-339-2497 chain and distribution services for more than 30 years. The company’s national distribution network, which includes seven Key Products: End-to-end video quality and service regional distribution centers and eight product manufacturing assurance solutions facilities, provides fiber and copper factory-terminated cable; Summary: IneoQuest’s solutions audit, monitor, analyze and troubleshoot video from the headend to set-top box and across multiple devices, including television, Internet and mobile de- Network Management Solutions vices. The IQPinPoint platform encompasses video test and These companies provide OSS or software for analysis solutions, including the Cricket family of intelligent network monitoring, optimization, provisioning, video network probes that enable video network operators to service management, subscriber management, analyze, debug and resolve video quality and MPEG errors. billing and related functions. Established in 2001, IneoQuest is a privately held company based in Mansfield, Mass. It has international sales operations Company Name Web Address in Europe, Asia and Latin America. For FY2010, IneoQuest ADTRAN www.adtran.com had revenue of $44,018,424. Advance Fiber Optics www.ospinsight.com Alcatel-Lucent www.alcatel-lucent.com JDSU Allot Communications www.allot.com www.jdsu.com Amdocs www.amdocs.com 408-546-5000 Anritsu www.anritsu.com Arbor Networks www.arbornetworks.com Key Products: Fiber optic communications components and Aricent www.aricent.com testing equipment ARRIS www.arrisi.com Bivio Networks www.bivio.net Summary: JDSU provides test and measurement solutions Calix www.calix.com and other optical products for telecommunications service Capanis Networks www.capanis.com providers, cable operators, network equipment manufacturers CHR Solutions www.chrsolutions.com and enterprises. Its portfolio of optical communications solu- Cisco Systems www.cisco.com tions includes attenuators; circulators; couplers; splitters; wave- Comarch www.comarch.com length-division multiplexers; detectors/receivers; subsystems for Communications Data Group www.cdg.ws transmission, amplification and wavelength management; cir- Comverse www.comverse.com cuit packs and optical test platforms. All are designed to enable COS Systems www.cossystems.com agile optical networks – systems that can be managed remotely ECI Telecom www.ecitele.com and respond dynamically to changes in network traffic patterns Ericsson www.ericsson.com as demand increases. JDSU is also a leader in the evolution of ETI Software Solutions www.etisoftware.com 40G and 100G networks, offering both optical components Great Lakes Data Systems www.glds.com and test equipment. In May 2010, JDSU completed acquisition Harmonic www.harmonicinc.com of the Network Solutions Division of Agilent Technologies for Highdeal (SAP) www.highdeal.com $164 million. Based in Milpitas, Calif., JDSU had more than HP www.hp.com/go/ism 5,000 employees in April 2011. Revenue was more than $1.36 IBBS www.ibbs.com billion for the fiscal year that ended August 31, 2010. Logisense www.logisense.com Mapcom Systems www.mapcom.com MetaSwitch www.metaswitch.com Openet www.openet.com Procera Networks www.procera networks.com KGP Logistics Sandvine www.sandvine.com www.kgplogistics.com Telcordia www.telcordia.com 800-755-3004 Tellabs www.tellabs.com TraceSpan www.tracespan.com Key Products: Products for the outside plant, central Weird Solutions www.broadband office, datacomm, transmission, customer premises and provisioner.com broadband

70 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES custom assemblies; assemble, wire and test services; and en- Summary: Lite Access Technologies designs and supplies gineer, furnish and install services. KGP Logistics distributes blown-fiber and microduct solutions for telecom deployments voice, video, data and wireless products from more than 1,500 that range from last-mile to long-haul networks. It provides its manufacturers, ranging from basic communications craft tools technology in connection with certified construction partners and supplies to broadband network equipment. Markets served and certification programs. The company’s FTTH solutions include RBOCs, independent telephone companies, munici- and cable-in-duct technologies have been adopted globally for palities, public utilities, contractors, installation companies, microtrenching, aerial deployments and other applications. In OEMs and Internet service providers. partnership with organizations worldwide, Lite Access Tech- nologies has provided connectivity for Olympic events; telecom providers, including Bell, Rogers, Allstream, NTT and Telmex; a FTTH deployer at Stanford University; distributed antenna system providers, including government and military; and fiber-to-the-building installations totaling more than 1.5 million business and homes. Founded in Richmond, British Leviton Manufacturing Columbia, Canada, in 2003, Lite Access Technologies is pri- www.leviton.com vately owned and employs 12 people globally. 718-229-4040

Key Products: Premises wiring, outside plant, central-office LUS Fiber solutions and home-automation products www.lusfiber.com 337-993-4237 Summary: Leviton Manufacturing is the largest privately held global provider of data connectivity solutions, electri- Key Products: Video service including IPTV, phone service cal wiring devices and lighting energy management systems. including local and long distance calling areas, and The company’s network solutions division provides complete Internet access with a community Intranet delivered over copper, fiber and power solutions to meet data infrastructure an FTTH network requirements for enterprise, data center and service provider Summary: LUS Fiber, the first community-owned, all fiber op- networks. Leviton delivers network infrastructure solutions for tic network in Louisiana, is operated by Lafayette Utilities Sys- high-speed systems that support government, education and tem, a department of the Lafayette, La., consolidated govern- health care facilities; mixed-use towers and private networks. ment. The utility, which has operated a wholesale fiber network The company has more than 20 years of experience developing since 2002, began offering triple-play services to residents and innovative solutions for high-speed networks and offers a full small businesses in 2009. The citywide network was completed line of custom-configurable products along with layout and de- in 2010 and now passes all the premises in this city of about sign support services for data centers. 120,000. LUS Fiber involved the community to an unusual degree in planning its network and services, holding a series of Lite Access Technologies public forums to discover what local residents and businesses www.liteaccess.com wanted; it continues to seek innovative ways to provide benefits 604-247-4704 to the community. Recently, LUS partnered with the Univer- sity of Louisiana at Lafayette in a peering arrangement that lets Key Products: FTTH microduct technologies and blown- students and faculty have direct connections from their home fiber solutions service to the university network. Residential Internet access is

“Advances in video distribution technology have enabled residents of apartments, condos and coops to experience the full breadth of video entertainment services. … Living in a large apartment or condo complex no longer means consumers have to settle for only one provider for video entertainment and telecommunications services. DIRECTV believes in supporting choice for MDU residents and building owners.” – Mike Olson, vice president, MDU Sales, DIRECTV

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 71 BROADBAND COMMUNITIES available at symmetrical speeds up to 100 Mbps, and all sub- erational data from external billing, accounting, GPS tracking, scribers have access to a 100 Mbps peer-to-peer intranet. element management, vehicle tracking and network monitoring applications. Its fiber tools facilitate network design, implementation and management, allowing providers to manage fiber alone or integrate the management of fiber and copper networks, and its circuit tools enable management of physical and logical circuits across networks. Circuits and fiber networks are shown from the central office to customer premises Mapcom Systems and all points in between. M4’s workforce tools give immedi- www.mapcom.com ate geographic reality to trouble tickets and service orders. The 804-743-1860 system provides instant views of available fiber and capacity; customizable reports show available and in-use fiber. Since Key Products: Geographical operations system software, 1971, Mapcom has worked with independents, cooperatives, database administration, training and consulting fiber communities and campus telecommunications providers across the U.S., Canada, Central America and the Caribbean. Summary: Headquartered in Richmond, Va., Mapcom Sys- tems is the developer of M4 Solutions, a map-based geographical operations system software suite for telecom providers. MasTec M4’s open-systems approach facilitates map-based views of op- www.mastec.com 218-785-3030

Key Products: FTTx deployment, outside-plant cabling, Fiber-to-the-Home Electronics copper and coax cable systems, joint trench systems, MDU installation, splicing and testing, systems These companies provide active optical equipment integration, inside-plant construction and installation, for fiber access networks, including RFoG nodes. ongoing maintenance Company Name Web Address Summary: MasTec has installed countless miles of CATV sys- ADTRAN www.adtran.com tems, and its expertise now extends to next-generation wireless, ADVA Optical Networking www.advaoptical.com wireline and broadband networks. MasTec works with net- Alcatel-Lucent www.alcatel-lucent.com work development teams to design headend-to-home systems. Allied Telesis www.alliedtelesis.com The company constructs a wide variety of residential, commer- ARRIS www.arrisi.com cial and MDU networks, securing easements and coordinating ATX Networks www.atxnetworks.com with municipalities as necessary. Its crews perform scheduled Aurora Networks www.aurora.com updates and emergency repairs both overhead and under- BEC Technologies www.bectechnologies. ground and are on call 24/7 to correct service interruptions net quickly. Revenue for 2010 was $2.3 billion, of which nearly Calix www.calix.com half was in the communications field. Cisco Systems www.cisco.com Commscope www.commscope.com Michels Corporation ECI Telecom www.ecitele.com www.michels.us Enablence www.enablence.com 920-583-3132 Ericsson www.ericsson.com Genexis www.genexis.eu Key Products: Fiber optic network design, engineering Hitachi Communication www.hitachi-cta.com and construction, including outside-plant construction, Technologies America structured cabling and fiber splicing and testing Motorola Mobility www.motorola.com/ mobility Summary: In business since 1959, Michels Corporation, based MRV Communications www.mrv.com in Brownsville, Wisc., has been involved in the construction of Olson Technology www.olson- communications networks since 1963. Today, its Michels Com- technology.com munications division serves all sectors of the communications ReadyLinks www.ready-links.com industry, ranging from local telephone companies, broadband Telco Systems www.telco.com and cable TV providers to the education and enterprise sectors. Tellabs www.tellabs.com Services include plowing, trenching, splicing, terminating, Zhone Technologies www.zhone.com testing, aerial line construction, directional boring, rail plow- ZyXEL Communications www.us.zyxel.com ing, cable installation, site work and FTTx solutions. Mi-Tech Services, another division of the company, is a full-service en-

72 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES gineering firm whose FTTx services include cable restoration, Motorola Mobility outside-plant planning and design, project management and www.motorola.com/mobility right-of-way acquisition. In 1983, Michels was one of the first 847-523-5000 companies to construct fiber lines. Today, it constructs thousands of miles of fiber optic and broadband networks each year. Key Products: Video and broadband solutions for FTTH, DSL, HFC, home entertainment and home networking; smartphones, tablets, set-top boxes, data access devices Miniflex www.miniflexusa.com Summary: In January 2011, Motorola split into two compa- 330-495-2296; 888-996-3539 nies, Motorola Mobility and Motorola Solutions. Motorola Mobility, headquartered in Libertyville, Ill., with approxi- Key Products: Solutions for fiber protection, management mately 19,000 employees and 2010 revenue of $11.5 billion, and installation designs and manufactures wireline network equipment as well Summary: Established in 1994 and based in Suffolk, U.K., as mobile devices, wireless accessories, set-top boxes and video with a U.S. office in Uniontown, Ohio, Miniflex designs and delivery systems. Its fiber solutions include GPON central- manufactures optical fiber installation systems and products office and customer-premises equipment, a passive optical LAN for FTTx implementations in homes and offices. Miniflex enterprise solution and an RFoG solution for cable operators. products offer a cost-effective way to protect and manage opti- In the first half of 2011, Motorola Mobility acquired Dream- cal fiber. The product range includes protective tubing, rug- park to allow the continued expansion of its cloud-based Me- gedized cables, installation systems and ancillary products. dios software suite. With the company’s recent acquisition of StifFlex tubing offers protection against crushing and kinking 4Home, it now provides operators such as Verizon with the of fibers and hazardous tensile loads while limiting bends to ability to offer home-control and home-monitoring services. an acceptable radius. Because of its rigid flexibility and buck- New Motorola Mobility products include Televation, a broad- ling resistance, pigtails made from 3mm StifFlex can be eas- band device that works with a Wi-Fi router to distribute live ily installed in FTTH deployments by pushing them into mi- TV to any connected IP devices in a home. croducts as an alternative to blowing or pulling fiber. Miniflex has provided fiber protection products for British incumbent MRV Communications BT since 2005 and established a U.S. subsidiary in 2008. In www.mrv.com 2010, it announced a strategic partnership with Clearfield in 919-554-3532 the North American market. Key Products: Optical communications network infrastructure equipment and services

Summary: MRV provides equipment and services to telecommunications service providers, enterprises, and municipalities worldwide. Its solutions enable the delivery and provisioning of Montclair Fiber Optics next-generation optical transport and Carrier Ethernet services www.montclairfiber.com over any fiber infrastructure. MRV’s communications systems 608-831-4440 include the OptiSwitch line of compact Carrier Ethernet switching platforms, which offer carrier-grade Ethernet services with Key Products: Optical splitters, CWDMs, WDMs and high availability, enhanced quality of service, security, TDM amplifiers circuit emulation and support for Ethernet operation, admin- Summary: Established in 1995 and based in Middleton, istration and maintenance. The company also provides optical Wisc., Montclair Fiber Optics is an established OEM supplier communications components, including fiber optic transceiv- of passive and active optical components for FTTx, telecom, ers for metropolitan, access and FTTP applications. Customers and CATV advanced networks. Passive components include include carriers and service providers, mobile operators, utilities PLC and fused biconic splitters, WDMs, CWDMs, DWDMs, and transportation providers. Located in Chatsworth, Calif., attenuators and connectivity hardware. Active components in- MRV posted 2010 revenue of $263 million. clude high-power amplifiers/EDFAs, optical transceiver modules, RFoG mini optical nodes and OEO converters. The com- Multicom pany develops, designs and integrates fiber optic components www.multicominc.com to meet customer-specific applications. This year, Montclair 800-423-2594 Fiber Optics announced the addition of RFoG mini optical nodes 200c and 300c series for delivering digital or analog vid- Key Products: Fiber optic components from headend to end eo and high-speed data services over advanced HFC networks. user, including FTTH actives and passives, fiber optic

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cable, transmitters, receivers, amplifiers, nodes, attenuators, and regulatory issues can include feasibility analysis, busi- enclosures, splitters, fusion splicers, and tools; CATV ness planning, financing, project management, grant compli- products; hospitality and VoIP solutions and services ance, program management and appraisal, material and asset management, negotiation of interconnection agreements, and Summary: Established in 1982, Multicom is a full-line stock- management of vendor contracts and relationships. Based in ing distributor and manufacturer of products for end-to-end Glenwood Springs, Colo., NEO is a privately held, woman- integration of voice, data, and video over fiber, coax and cop- owned business. Its team members have constructed fiber optic per. Its multimillion-dollar inventory includes more than networks for more than 45 citywide developments, telephone 13,000 products from more than 270 major manufacturers. and cable TV providers, real estate developments and munici- Multicom provides all active and passive components required palities representing more than 150,000 homes with high-end for complete FTTH end-to-end solutions, including RFoG. broadband capabilities. The company’s newest addition to its fiber optic product line is a wavelength-division multiplexer for use in two-way and high-density MDU, FTTH and RFoG networks, as well as OFS other fiber-based data, video and voice networks. Multicom www.ofsoptics.com sells retail and wholesale VoIP services through its Mconnect 770-798-2000; 888-342-3743 subsidiary, as well as a complete HDTV hospitality solution Key Products: Optical fiber; optical cable; fusion splicers; that includes a 24/7 active monitoring and issue-resolution ap- fiber management and connectivity products for homes, plication accessible from a smartphone. Multicom is headquar- businesses and MDUs; network design services tered in Orlando, Fla., and maintains sales offices, rep agencies and subdistributors throughout the Americas. Summary: OFS, a Furukawa company, designs, manufactures and supplies optical fiber, optical fiber cable, specialty photo- Multilink nics and optical connectivity solutions. Headquartered near www.gomultilink.com Atlanta, Ga., OFS is a global provider with facilities in North 440-366-6966 Key Products: Network power supplies, enclosures and Video Distribution Equipment cabinets; fiber distribution and cable management solutions; MDU enclosures; raceway and pathway solutions Company Name Web Address ARRIS www.arrisi.com Summary: Multilink, founded in 1983, is a manufacturer of ATX Networks www.atxnetworks.com telecommunications network components that has expanded Aurora Networks www.aurora.com to become a worldwide supplier and integrator of end-to-end BigBand Networks www.bigbandnet.com solutions. The company’s customers include independent tel- BLANKOM www.blankom-usa.com cos, RBOCs, utilities, local-area network providers and cable Blonder-Tongue www.blonder TV MSOs. Its products are designed to meet the needs of both Laboratories tongue.com legacy plant and new technology applications; new product de- Casa Systems www.casa-systems.com velopment targets fiber optic–based solutions, including new Cisco Systems www.cisco.com hinged overlay molding for FTTH deployment in MDU build- DIRECTV www.directv.com ings. Also new is the company’s Downspout Raceway product Echostar www.echostar.com line, which hides cables or conduits on the side of a building in Ericsson www.ericsson.com a product that looks like a downspout. Based in Elyria, Ohio, Foxcom www.foxcom.com Multilink is privately owned and has 158 employees. Harmonic www.harmonicinc.com Motorola Mobility www.motorola.com/ NEO Fiber mobility www.NEOfiber.net Multidyne Video & www.multidyne.com 970-309-3500 Fiber Optic Systems Olson Technology www.olson- Key Products: Feasibility analysis, business planning, technology.com financing, project management, grant compliance, Radiant Communications www.rccfiber.com program management and appraisal services RGB Networks www.rgbnetworks.com R.L. Drake www.rldrake.com Summary: NEO provides consulting, design, engineering Visionary Solutions www.vsicam.com and construction services for deployers of middle-mile and ZeeVee www.zeevee.com last-mile fiber networks. Consulting on business, marketing

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America and Europe and sales offices around the world. The Key Products: Ethernet-based data, Internet, voice, video and company’s heritage, which goes back to Alexander Graham managed services Bell and the original Bell Labs, includes pioneering research and development in fiber optics. In 2001, Japan-based Furu- Summary: With headquarters in Jericho, N.Y., Optimum kawa Electric acquired OFS from Lucent Technologies. OFS Lightpath, a division of Cablevision Systems Corporation, pro- brands include ultra-bend-insensitive EZ-Bend optical cables vides Ethernet-based communications solutions for large and for MDU and in-home wiring applications; FOX Solution, mid-sized businesses in the New York metropolitan area. The an end-to-end fiber connectivity solution; the V-Linx Spool company’s reliable, resilient and scalable fiber-to-the-business- & Play solution for MDUs; FITEL fusion splicers; full-spec- premises network extends more than 4,400 route miles and is trum AllWave FLEX ZWP bend-optimized fiber; ORBITAL connected to more than 4,500 buildings. Recent service in- fiber management cabinets; and all-dry Fortex DT and Accu- troductions include next-gen hosted voice, interactive patient Ribbon DC cables. OFS also helps optimize network designs care, low-latency optical transport service and 40 Gbps optical with its OptiCost FTTx Modeling Services. Last year, it intro- transport service. The company serves customers in the health duced the first gel-free ADSS cable and new tunable laser tech- care, government, education, finance and media/entertain- nology. Furukawa Electric reported revenue of $11.4 billion in ment sectors. It counts 70 percent of the hospitals in its foot- fiscal 2010 (ending March 31, 2011), about $120 million from print as customers. Optimum Lightpath’s revenue for 2010 was its telecommunications businesses. $284 million.

Pace International www.paceintl.com 507-288-1853; 800-444-7223

Key Products: DISH Network content, hardware and On Trac associated materials and accessories; EchoStar ViP-TV www.ontracinc.net solutions; hardware and tools for commercial-grade 423-317-0009 satellite TV, cable TV, home theater and audio; tools Key Products: Fiber splicing, FTTH installation, commercial and kitting services; meters and test equipment; QAM installation, MDU design/installation, consulting, system distribution equipment; fiber products; billing and back- audits, inventory management, project management, office support services safety training Summary: Pace is an automation and procurement special- Summary: Based in Tennessee, On Trac provides services for ist with expertise in supporting communications systems the FTTH industry that include FTTH splicing, mainline worldwide. As a hardware and content distributor for DISH fiber splicing, commercial installation and MDU design and Network and an EchoStar IPTV reseller, the company offers installation. Professional services include consulting, system complete video solutions for telcos, ISPs and system operators. audits, inventory control and project management. On Trac’s Support services for private cable operators include system de- principal service areas are in Tennessee, Georgia, Texas, Indi- sign, DISH Network receivers and equipment and back-office ana and Louisiana. Customers include telephone companies, services. Pace also carries communications hardware and tools utilities and municipalities. Recent installations include Au- from major vendors, along with a lineup of products sold under burn Essential Services in Auburn, Ind.; Bristol Tennessee Es- its brand, MVP. Founded in 1972, Pace operates from its head- sential Services in Bristol, Tenn.; Clarksville Department of quarters in Rochester, Minn., and through facilities in Denver Electricity in Clarksville, Tenn.; Dalton Utilities in Dalton, and in Ningbo, China. Ga.; and GVTC in New Braunfels, Texas. On Trac has connected more than 100,000 premises to FTTH networks using Power & Tel Supply both aerial and underground drops, mainline fiber splicing and www.ptsupply.com bidirectional testing. 800-238-7514

Key Products: Active and passive fiber optic equipment, test gear, IPTV and home networking solutions

Summary: Power & Tel distributes products that are needed to build and maintain fiber networks, including fiber optic Optimum Lightpath cable, OSP material, splicing equipment, electronics and test www.optimumlightpath.com gear. It also distributes IPTV and home networking solutions. 877-LIGHTPATH Power & Tel’s customer base includes service providers, the

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 75 BROADBAND COMMUNITIES contractors that work with them and entities large enough to outs. Recent product offerings include a 1,728-fiber armored maintain their own communications networks. The company ribbon cable, the highest fiber count cable ever installed in also provides third-party logistics as well as product design and North America. Prysmian also offers ADSS and OPGW cables integration services through a strategic alliance with Madison that can be used by FTTH and middle-mile builders that have Group. Founded in 1963, Power & Tel Supply is a private- access to electrical utility poles or transmission infrastructure. ly owned, family-run business, headquartered in Memphis, With its recent acquisition of Dutch cable producer Draka, Tenn., with locations in the U.S., Canada, Mexico, and Brazil. Prysmian has overtaken Nexans to become the world’s largest cable maker. Prysmian’s sales in 2010 exceeded $4.5 billion.

Preformed Line Products www.preformed.com Pulse Broadband 440-461-5200 www.pulsebroadband.net 314-825-2154 Key Products: Cable anchoring and control hardware and systems, fiber optic and copper splice closures, high-speed Key Products: Turnkey solution for rural electric cooperatives cross-connect devices and underserved communities to build FTTH networks and operate advanced telecom services Summary: Founded in 1947, Preformed Line Products is an international designer and manufacturer of products and Summary: Pulse Broadband’s FTTH solution for rural elec- systems used to construct and maintain overhead and under- tric cooperatives is based on a distributed-tap architecture that ground networks. PLP’s customer base includes telecommunications network operators, cable television and broadband service providers, power utilities, corporations and enterprise Test and Measurement networks, government agencies and educational institutions. Headquartered in Cleveland, Ohio, the company operates do- Equipment mestic manufacturing centers in Rogers, Ark.; Albuquerque, N.M.; and Albemarle, N.C. PLP serves worldwide markets Company Name Web Address through operations in Australia, Brazil, Canada, China, Eng- 3M Company/Communication www.3M.com/ land, Mexico, New Zealand, Poland, South Africa, Spain and Markets Division telecom Thailand. Net sales for 2010 were $338.3 million. AFL Telecommunications www.afltele.com Anritsu www.anritsu.com Applied Instruments www.appliedin.com Corning Cable Systems www.corningcable systems.com EXFO www.exfo.com Fluke www.fluke.com Prysmian GAO Tek www.gaotek.com www.prysmian.com IneoQuest www.ineoquest.com 803-951-4800; 800-713-5312 JDSU www.jdsu.com SENKO Advanced www.senko.com Key Products: Optical fiber and telecommunications cables Components Summary: Headquartered in Milan, Italy, with U.S. head- Spirent Communications www.spirent.com quarters in Lexington, S.C., Prysmian has multiple production Sumitomo Electric www.sumitomo facilities worldwide and supplies most of the world’s largest Lightwave electric.com telecom operators with products that include optical fiber, op- Sunrise Telecommunications www.sunrise tical cable, copper cable, FTTx passive solutions, premises/data telecom.com cable and connectivity hardware. With subsidiaries in 39 coun- Symmetricom www.symmttm.com tries, Prysmian has 56 plants in 24 countries; eight research Tektronix www.tek.com and development centers in Europe, North America and South Trilithic www.trilithic.com America; and more than 12,000 employees. Prysmian’s proj- Westek Electronics www.westek.com ects range from individual municipalities to large-scale roll-

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“The industry is finding new ways to deploy fiber using cost-effective, environmentally friendly and low-impact solutions to cities around the world.” – Michael Plotnikoff, CTO, Lite Access Technologies Inc. is less costly to build and maintain than traditional fiber archi- working in all 50 states and in Canada. Revenue for 2010 was tectures. As part of its service, Pulse designs the fiber network, $3.9 billion. manages construction and optionally offers voice, video and data services. It also manages a customer contact center that provides order entry and customer service. The deployer, in return, receives a share of revenues from end users. Pulse’s turnkey fiber solution provides small markets with the bandwidth to offer the same voice, video and high-speed data products that are available in urban markets. In the last 12 months, Pulse has SDT begun design and construction work on more than $120 mil- www.sdt-1.com lion worth of FTTH projects in Missouri, New Mexico and 601-823-9440 Minnesota that will bring advanced broadband and telecom Key Products: Telecommunications infrastructure services, services to more than 36,000 underserved homes. In 2010, the including structured cabling; engineer, furnish and install company, which has 18 employees, had revenue of $5 million. services; design and engineering

Summary: Headquartered in Brookhaven, Miss., with 200 employees, SDT provides a diversified package of services to telecommunications carriers, developers and integration providers. SDT supports many facets of network planning, design, development, installation, test, turn-up and maintenance on Quanta Services all network environments from ultra-long-haul fiber networks www.quantaservices.com to FTTx, wireless, LAN and others. Over the last year, SDT 713-629-7600 has also been involved in numerous fiber-to-the-cell-site projects. With its integrated project delivery strategy, SDT can take Key Products: Design, construction, installation and individual products from its separate business units (outside- maintenance of broadband fiber optic, copper, coaxial plant engineering and construction, inside-plant and wireless cable and wireless networks services, real estate and right-of-way, and managed services) Summary: Quanta offers turnkey broadband installation and bundle them as turnkey solutions. In association with its and maintenance services for inside- and outside-plant facili- strategic partner, Clearion Software, SDT has pioneered the ties and residential and commercial FTTx networks. Services use of GIS in fiber network design, which greatly reduces the include rack installation, engineering and design, long-term time to engineer and design networks, speeds network build- site and system planning, project management, procurement out and achieves cost savings for owners. and warehousing, infrastructure construction, headend and central-office installation, content acquisition, marketing and premises installation. Customers include AT&T, Verizon and many other leading service providers. In January 2011, Quanta announced that its Sunesys and Blair Park Services subsidiaries were awarded a $118.5 million contract to design and install a SENKO Advanced Components 1,600-mile statewide fiber optic network in Pennsylvania for a www.senko.com coalition of Pennsylvania colleges and universities, research and 508-481-9999 health care organizations and economic development entities. Quanta also leases point-to-point communications through fi- Key Products: Fiber distribution panels, network access ber optic licensing to provide private networks for educational terminals, fiber protection equipment, fiber cleaning and health care institutions and enterprises. Headquartered in and inspection equipment, splitter modules, couplers, Houston, Texas, Quanta has approximately 14,000 employees attenuators, connectors and adapters

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“Broadband will continue to be essential in changing the way people around the world live. Ericsson envisions a Networked Society in which there will be 50 billion connected devices by 2020. Because subscribers perceive the quality of their network primarily through their experience with the access network, that is where operators are able to offer different levels of revenue-generating services.” – Michael Gronovius, head of product marketing, IP Edge & Broadband Access, Ericsson

Summary: SENKO Advanced Components develops, manu- is active in telemedicine and telehealth initiatives, particularly factures, markets and distributes more than 1,000 fiber optic in rural areas. Smithville also provides videoconferencing so- products for the telecom and datacom industries worldwide. lutions, including customized mobile videoconferencing carts Its Intelligent Building Solution facilitates the distribution of and room systems, video call bridging, ISDN transcoding, advanced, high-bandwidth services, such as HDTV and tele- and recording and streaming services, in addition to software medicine, within commercial buildings, multifamily build- and hardware. ings, hotels, hospitals and educational institutions. Founded in 1997 and headquartered in Boston, SENKO Advanced Com- Steeplechase Networks ponents is a subsidiary of SENKO Group in Japan. It has 1,500 www.scnets.com employees and is privately held. 413-229-0030

Key Products: Network application aggregation, back-end support

Summary: Steeplechase Networks is a software and services provider that partners with network operators to aggregate and Smithville deliver applications and content for public and private com- www.smithville.net munity networks throughout North America and Asia, in- www.smithvilledigital.net cluding municipal networks, ILECs and others. Steeplechase’s 812-876-2211 back-end support and technology enable network operators to deliver advanced Web services that make the communities Key Products: Telephone, long distance, Internet, they serve healthier, greener and smarter. Steeplechase selects managed services, cellular, home security services, and tests best-in-class network equipment and value-added ser- videoconferencing; design, construction, installation vices, including essentials such as remote backup and restore and maintenance of broadband fiber optic and wireless services as well as special-interest features such as energy man- networks agement, gaming networks, video services, online music les- Summary: Founded in the 1920s, privately owned Smith- sons and medical monitoring. In the last year, the company has ville is now Indiana’s largest independent telecom company, expanded beyond North America to offer services in India and with 235 employees. Smithville is deploying FTTH services Thailand. Based in Massachusetts, Steeplechase was founded to more than 30,000 businesses and residences in the southern in 2005 and is privately held. half of the state, offering speeds up to 100 Mbps, some of the fastest connectivity available in Indiana. The company’s sub- Sumitomo Electric Lightwave sidiary, Smithville Digital, provides fiber-based connectivity, www.sumitomoelectric.com data consulting, network management and managed services 919-541-8100; 800-358-7378 for businesses, university campuses, biotechnology companies, health care providers and government offices in southern and Key Products: Optical fiber, optical fiber cable, fusion central Indiana. Smithville Digital has expanded fiber access to splicers and accessories, connectivity solutions, splitters hospitals and statewide health care networks, utility and wire- and other network components, Air-Blown Fiber less companies, technology parks and technology incubators, infrastructure systems, network solutions for carriers, financial institutions and industrial operations. The company MDUs, data center and enterprise networks

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Summary: Established in 1984, Sumitomo Electric Lightwave Lite Loose Tube OSP Fiber Cable product line. Located in is a subsidiary of Sumitomo Electric Industries, a global leader Atlanta, Ga., the company, which has 1,000 employees, has in communications and information technologies. Sumitomo manufacturing facilities in Brownwood, Texas; Tarboro, N.C.; Electric Lightwave develops and manufactures outside- and and Hoisington, Kan. inside-plant optical fiber and connectivity solutions for carrier, telco, broadband, FTTx, wireless, municipal, utility, gov- SureWest Communications ernment/military, data center and enterprise networks. The www.surewest.com company continues to introduce new technologies to its array 866-787-3937 of bend-insensitive, zero-water-peak and non-zero dispersion fibers and to expand its Lightwave Network Products and Key Products: Video, voice and data services delivered over Air-Blown Network Solutions divisions with advanced solu- fiber-to-the-home, hybrid fiber-coaxial and DSL access tions, including FutureFLEX Air-Blown Cable. Other recent networks product introductions include MPO field-installable connectors for customized on-site terminations, 576-fiber dry rib- Summary: SureWest, headquartered in Roseville, Calif., has bon cable and 36-fiber flat drop cable. Innovations expected more than 131,000 residential customers and 16,000 business later this year include the industry’s first and most advanced customers in the Greater Sacramento and Kansas City regions. touch-screen, dual-heater splicers and additional new optical As of March 2011, SureWest had passed more than 149,000 fibers. Growing demand for Sumitomo’s products and services of its 312,000 marketable homes with fiber; its FTTH offer- in Central and Latin America has led the company to increase ing features symmetrical Internet speeds of up to 50 Mbps. In its presence in these areas. Worldwide sales of communications 2010, the company launched Advanced Digital TV service in and information systems for Sumitomo Electric Industries the Sacramento region. The service, powered by Microsoft Me- amounted to $2.7 billion in 2010. diaroom IPTV middleware, includes features such as whole- home DVR. SureWest also entered into wireless backhaul agreements with several national wireless carriers to provide service to 360 cellular towers. SureWest, which has about 800 employees, posted revenue of $243.5 million in 2010.

Superior Essex Suttle www.superioressex.com www.suttleonline.com 770-657-6000 800-852-8662

Key Products: Fiber and copper cable products Key Products: Structured cabling solutions; FTTx enclosures and connectors for premises voice, data and video Summary: Superior Essex manufactures and supplies outside- equipment; xDSL splitters; home networking products plant and indoor fiber optic cable and copper cable products. The company supplies many of the largest telecommunications Summary: Founded in 1910, Suttle manufactures communi- service providers in North America, and its cable products are cations connectivity products for major service providers and installed in thousands of enterprises around the globe. It re- installers. Suttle supplies a complete premises connectivity of- cently introduced a line of FTTH closures as well as the Dri- fering for voice, data and video communications with advanced

“As access speeds – even triple-play services – become commoditized, broadband service providers will need to look for new ways to grow revenue and differentiate themselves. We expect practical ‘smart home’ applications such as energy management, home health and home automation to take center stage, and broadband providers will extend their reach further inside the connected home, deploying ‘smart’ residential gateways instead of simple modems.” – Brian Henrichs, chief business development officer, Actiontec

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“Operators interested in protecting video revenues should develop a fully integrated over-the-top strategy that allows them to offer premium IP video content that rivals that from Netflix and Amazon. Over-the-top services will be one of those ‘if you can’t beat ’em, join ’em ’ kind of products that all subscribers will someday want. Figuring out how to monetize this and integrate it into your existing service offering will be critical.” – Garrick Russell, president, Great Lakes Data Systems xDSL, FTTx and home networking technologies. Headquar- Key Products: Fiber optic cabling and a complete range of tered in Hector, Minn., Suttle is a wholly owned subsidiary FTTH equipment between the central office and customer of Communications Systems Inc. The company’s quality man- premises agement systems are ISO 9001 and TL9000 registered. Summary: TE Connectivity is the result of a merger between the former Tyco Electronics’ Network Solutions division and ADC Telecommunications in early 2011. The company is a global supplier of infrastructure components and systems for communications service providers, building networks and energy providers. Products include connectors, above- and below- TE Connectivity ground enclosures, heat-shrink sleeves, cable accessories, surge www.te.com arrestors, fiber optic cabling, copper cabling and racks for cop- 610-893-9800 per and fiber networks. The fiber optic product line includes a complete range of products needed to cover the network functions between an optical line terminal and an optical network Video Programming Aggregators terminal. TE also supplies passive electronic components to (Linear, VoD and Interactive) communications and other markets. In 2010, TE had sales of $12.1 billion, of which $2.4 billion was in communications- Company Name Web Address related equipment, in more than 150 countries. The company Accedo Broadband www.accedo expects ADC to add about $1.2 billion to its 2011 revenue. broadband.com Avail Media/TVN www.availmedia.com Cloverleaf Digital www.cloverleaf digital.com Comcast Media Center (HITS) www.comcast mediacenter.com Team Fishel CSI Digital www.csidigital.net www.teamfishel.com DIRECTV www.directv.com 614-274-8100; 800-347-4351 DISH Network commercial. dishnetwork.com Key Products: Utility construction and network installation 4Com www.4com.com services National Cable www.cabletvcoop.org Television Cooperative Summary: With more than 75 years of experience in the tele- National Rural Telecom- www.nrtc.coop communications industry, Team Fishel specializes in the design munications Cooperative and construction of last-mile residential fiber optic networks. Satellite Management Services www.smstv.com Customers include telecommunications and broadband commu- Skyway Connect www.skyway nications providers, gas distribution companies, electrical utility connect.com companies, government agencies, public and private enterprises, Telechannel www.telechannel.tv commercial and residential developers, general contractors and educational institutions. Team Fishel’s Corning-certified FTTx

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“Just as broadband supplanted dial-up in consumers’ homes, Metro Ethernet is quickly overtaking T1 and other legacy services as the preferred technology for business communications. This new technology is designed to help organizations compete and win using a fast and scalable digital platform and is a secure, reliable and cost-effective solution for mid-sized businesses’ data needs.” – Bill Stemper, president, Comcast Business Services designers and network engineers work closely with customers Summary: Telect provides connectivity, power, outdoor enclo- to design optical access architecture, secure rights-of-way and sure, equipment rack and cable management solutions for global municipal permits, and coordinate with developers and other communications networks. With nearly 30 years of experience utilities. By designing residential duct systems and using joint- in development and innovation for layer 1 communications trench installation techniques, Team Fishel provides cost-effec- network infrastructure, Telect provides physical-layer solutions tive FTTx delivery systems and new revenue opportunities for from the central office or data center to the outside plant and greenfield deployments. Established in 1936, Team Fishel now into the home. Telect’s central-office communications solutions has 28 offices nationwide and 1,000 “teammates,” or employees. include fiber optic distribution panels and frames, copper con- The company is headquartered in Columbus, Ohio. nectivity products, cable management, Ethernet patching systems, power distribution, equipment racks and cabinets, and superstructuregldsad-qrtrpageFINAL.pdf and cable rack. For 6/18/09 outside-plant 10:39:16 applications,AM Telco Systems www.telco.com 800-227-0937

Key Products: Carrier Ethernet access products, including active Ethernet CPE gateways, demarcation devices, aggregation and multiservice switches

Summary: Founded in 1972 and based in Mansfield, Mass., Telco Systems, a wholly owned subsidiary of BATM Advanced Communications, offers multiservice Carrier Ethernet access and demarcation solutions. The product suite includes MEF-C certified solutions for commercial Ethernet services, residentialM services and mobile backhaul applications. The company’s active Ethernet FTTH offering includes the EdgeGate 483 outdoorY CPE gateway with dual 1 Gigabit uplinks. In 2011, Telco Sys-CM tems acquired ANDA Networks’ product portfolio, which ex-MY pands the company’s offerings to include MEF-certified TDM-CY over-Ethernet solutions. BATM reported revenue of $120.6 CMY million in 2010. K

Telect www.telect.com 509-926-6000; 800-551-4567

Key Products: Fiber optic and copper connectivity solutions, network power management, equipment racks and cabinets, outdoor enclosures, cable management systems, superstructure and cable rack, cables and patch cords, WWW.GLDS.COM 800-882-7950 [email protected] home networking solutions

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“We believe that ‘big broadband,’ meaning 100 megabit to gigabit services, is going to quickly become the standard connection in American homes and businesses. Video in all its forms, especially a growing use of business videoconferencing, is driving the demand for this bandwidth.” – Dr. Andrew Cohill, president and CEO, Design Nine

Telect offers enclosures and power systems, small-form-factor Summary: TeraSpan’s Vertical Inlaid Fiber (VIF) system and multifunctional connectivity platforms, and distribution changes the way fiber optic networks are deployed by reducing and connectivity solutions for rural carriers. Headquartered in costs, maximizing versatility and minimizing environmental Liberty Lake, Wash., with 600 employees, Telect also operates impact while accelerating time to market. The company offers facilities in Plano, Texas, and Guadalajara, Mexico. a complete range of products that includes conduits, fiber optic cables, tools and fittings designed specifically for microtrenching in the outside plant. TeraSpan’s robust VIF system is field- Tellabs proven in more than 20 countries and is scalable to meet pres- www.tellabs.com ent and future network requirements. 630-798-8800

Key Products: Wireless and wireline access networking Tetra Tech equipment, digital cross-connects, managed access, www.tetratech.com network management, optical networking 626-351-4664

Summary: Tellabs is fast evolving from a company based on Key Products: Services to communications providers, traditional switched-circuit TDM telephony into a major play- including network assessment and business planning, er in the optical and mobile networking markets. Some 43 of program and project management, property rights the top 50 global communications service providers use Tel- acquisition, zoning and permitting, design and labs optical, mobile, business or services solutions. Customers engineering, and operations and maintenance include telecom service providers, independent operating companies, MSO/cable TV providers, enterprises and government Summary: Based in Pasadena, Calif., Tetra Tech employs agencies in more than 90 countries. In addition to GPON and 12,000 people in 330 offices worldwide. Tetra Tech provides Carrier Ethernet solutions for service providers, Tellabs offers consulting, engineering, program management, construction a GPON-based optical LAN for enterprises. Tellabs also par- and technical services to the resource management and infra- ticipates in the SARDANA project, which is funded in part by structure markets. In addition to providing water, environ- the European Commission and was awarded the Global Tele- mental and energy solutions, Tetra Tech helps develop and de- coms Business Innovation Award for 2011. SARDANA’s goal ploy wired communications systems. It plans, designs, permits, is to radically increase the capacity and reach of broadband constructs and maintains cellular, coaxial cable and fiber optic networks through using WDM-PON. Based in Naperville, networks. In 2010, Tetra Tech had revenue of $2.2 billion. Ill., Tellabs employs about 3,400 workers, more than a third of them outside the United States. In 2010, Tellabs generated Toner Cable Equipment sales of $1.64 billion. www.tonercable.com 215-675-2053; 800-523-5947

Key Products: Digital television systems and solutions, integration of digital headends, conditional access systems, MPEG encoders, digital signal processing products, fiber optic cable, fiber links and systems, FTTH, coaxial cable, TeraSpan Networks passives, connectors, tools, test equipment and amplifiers www.teraspan.com 877-VI-FIBER Summary: Toner Cable Equipment is a large stocking distributor of television signal distribution equipment used by the cable tele- Key Products: Microtrenching fiber optic deployment vision industry, private cable operators, the hospitality industry, solutions government and educational facilities and business broadcasters.

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“Broadband service providers are demanding speed, agility, cost controls and, above all, performance from their vendors.” – Cheri Beranek, president and CEO, Clearfield

It has provided large systems and educational facilities with hun- Key Products: Trenchless equipment, including piercing dreds of headends. Toner offers solutions for TV signal distribu- tools; guided boring tools; pneumatic, static and lateral tion over fiber, coax and unshielded twisted pair. Equipment for pipe bursting systems; pipe ramming tools; bentonite the digital transition includes QAM demods, digital processors mixing systems; constant-tension winches; directional and MPEG encoders. Toner Cable is the largest distributor of drills; mini directional drill rigs equipment for more than 110 manufacturers, including Adtec, Summary: Blonder Tongue, Pico Macom, RL Drake, Olson Technology, TT Technologies specializes in trenchless technol- Ortel, Sadelco, Middle Atlantic, Cablematic, Sencore and Fiber ogy, beginning with pneumatic boring tools. Today, with more than 200 patents worldwide, TT supports trenchless applica- Options. Founded in 1971, Toner Cable Equipment offers ex- tions for pipe pulling, pipe ramming, pipe bursting, sliplining pertise in international technical standards, formats and require- and directional boring. Its customers are primarily contractors ments. In addition to its headquarters in Horsham, Pa., Toner and municipalities. In FTTH applications, trenchless tools has divisions in the U.K. and Latin America. and methods from TT Technologies help avoid costs associated with traditional open-cut construction in residential areas. The TT Technologies company offers a nationwide network of regional customer ser- www.tttechnologies.com vice offices and distribution locations. It also presents compre- 800-533-2078 hensive, hands-on training seminars at its corporate offices in

Private Cable Operators and Telecom Amenity Providers These companies specialize in working with communities of various kinds to provide telecommunications networks and/or services over fiber, copper or wireless. Company Name Web Address Company Name Web Address Access Media 3 www.am3inc.com InnCom Cable www.icubedinc.com AiroLink Communications www.airolink.tv MDU Communications www.mduc.com Airwave Networks www.airwave- Multiband www.multibandusa.com networks.com American Cable Services www.americable.us Pavlov Media www.pavlovmedia.com AT&T Connected www.att.com/ Prime Time Communications www.primetime Communities communities communications.net BroadStar Communications www.broadstar.com Private Cable Systems www.pvtcable.com Campus Technologies www.campus Pulse Broadband www.pulse technologies.net broadband.net Connexion Technologies www.cnxntech.com Road9 www.road9.net Consolidated Smart www.consolidated Systems smart.com Satellite Management Services www.smstv.com Crystal Clear Technologies www.crystalclear Spot On Networks www.spoton technologies.net networks.com DirecPath www.direcpath.com Steeplechase Networks www.scnets.com Front Door Networks www.frontdoornet.com TCI www.tcintegration.com Greenfield Communications www.egreenfield.com Verizon Enhanced www.verizon.com/ Hiawatha Broadband www.hbci.com Communications Communities communities HLS Communications www.hls Westel Fiber www.westelfiber.com communications.com Ygnition Networks www.ygnition.com

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 83 BROADBAND COMMUNITIES

“It is apparent that community and service provider leaders now understand the importance of planning for what happens after the network is turned up. That is the biggest change we have noticed recently: There is much more thought and planning going into the back-office and operations systems and procedures. The level of customer service and network performance is what sets these [fiber] networks apart.” – John Granger, president and CEO, Mapcom

Aurora, Ill., as well as regional shows, seminars and demonstra- staff of 140, VPS provides a full range of services, including tions throughout North America each year. professional engineering, outside-plant engineering services, strategic planning, technology evaluations, network architec- UniTek Global Services ture design, regulatory studies and feasibility studies. It has www.unitekglobalservices.com worked on FTTP, wireless, data and transport networks as 267-464-1700 well as IPv6 network transitions and IPTV implementations. Consulting services also include cost studies, budgeting, fore- Key Products: Engineering, construction management, casting, acquisition reviews and USF/NECA reviews. VPS re- command and control centers and installation fulfillment cently completed a landmark analysis of more than 400 FTTP services projects that resulted in a model for predicting the costs of deploying fiber to rural U.S. communities. Summary: UniTek Global Services is a provider of infrastructure services, including engineering, construction manage- Verizon Communications ment and installation fulfillment services, to companies in Verizon Enhanced Communities the telecommunications, broadband cable, wireless, two-way www.verizon.com radio, transportation, public safety and satellite industries. www.verizon.com/communities The company has built FTTH networks throughout North 800-VERIZON America. In the last year, it was named a key vendor for the XFONE PRIDE network, a stimulus-funded project that will Key Products: Verizon FiOS services, including TV, Internet bring FTTP with a WiMAX service-extension overlay to the and phone, delivered over an all-fiber network; application Texas Plains and southern Louisiana, and it was also awarded a services for amenity management, home control and home multimillion-dollar contract for FTTH engineering and con- telepresence struction services in connection with Bell Aliant’s buildout of fiber to more than 85,000 homes in Canada. UniTek also re- Summary: Verizon Communications, headquartered in New cently announced a three-year, $30 million contract for the York City with its operations center in Basking Ridge, N.J., is a maintenance of a national carrier’s telecom network. Head- Dow 30 company that delivers communications, information quartered in Blue Bell, Pa., UniTek now has a combined work- and entertainment services. Verizon markets FiOS services over force of more than 5,400 people working in more than 106 its fiber-to-the-premises network. As of April 1, 2011, Verizon locations throughout the United States and Canada. In 2010, had passed 15.8 million premises with fiber in 12 states and UniTek Global Services reported revenue of $402.2 million. the District of Columbia and had 4.3 million FiOS Internet customers and 3.7 million FiOS TV customers. FiOS Inter- Vantage Point Solutions net service offers residential connection speeds up to 150 Mbps www.vantagepnt.com downstream and 35 Mbps upstream, and FiOS TV offers 605-995-1777 more than 535 digital channels along with multiroom DVR and other advanced features. Verizon Enhanced Communities Key Products: Telecom engineering and consulting services signs access, service and marketing agreements for FiOS with for telecom service providers owners and developers of single-family home developments, high-rises, privatized military housing, off-campus student Summary: Vantage Point Solutions (VPS), based in Mitchell, housing and small and medium-sized commercial properties. S.D., is an engineering services and telecommunications con- The FiOS-enabled suite of applications services, including Ve- sulting company that serves telecom service providers. With a rizon Concierge, delivers services to end users through strategic

84 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 BROADBAND COMMUNITIES

“Next-generation IP solutions will require more innovation to meet the demands of varying broadband market segments.” – D’Andre Ladson, technical marketing manager, BEC Technologies partnerships with providers, from wellness monitoring to en- rectional drill product line, which can install communications ergy management and premises security monitoring. Verizon lines underground without excavation or trenching to mini- has more than 194,000 employees and generated consolidated mize environmental disruption. More recently, Vermeer intro- revenue of $106.6 billion in 2010. FiOS-related revenue was duced a microtrencher system that can install fiber optic lines $7.5 billion. into a roadway in one quick and efficient pass.

Vermeer Corporation www.vermeer.com 641-628-3141; 888-837-6337

Key Products: Horizontal directional drilling equipment, utility and pedestrian trenchers and plows Walker and Associates www.walkerfirst.com Summary: Located in Pella, Iowa, Vermeer Corporation is 800-925-5371 a manufacturer of underground installation equipment. The company’s involvement in the fiber optic installation industry Key Products: Products and services for deploying began in 1991 with the launch of its Navigator horizontal di- communications networks

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 85 BROADBAND COMMUNITIES

“Our goal is to enhance our community through providing access to fast, reliable broadband service at affordable rates. We were happy to partner with the University of Louisiana to provide this unique solution [giving students and faculty direct connections from home to the university network] because it provides such a huge benefit to so many in our community.” – Amy Broussard, marketing representative, LUS Fiber

Summary: Headquartered in Welcome, N.C., Walker and carrier-grade FTTx platform, the MXK, is accompanied by a Associates is a distributor of network products. It offers cus- suite of smart ONTs. In February 2011, the company launched tom network deployment kits; engineer, furnish, install and the FiberHome portfolio, which includes its existing FTTH test services; virtual warehousing; and integration. Its products access solutions and new FTTN, FTTC, FTTB and FTTP support essential carrier service delivery technologies, includ- solutions. The FiberCell portfolio, launched in March 2011, ing FTTx, IP, WiMAX, wireless backhaul, optical transport, adds a mobile backhaul solution. Zhone is headquartered in Ethernet over copper, WDM, digital cross-connect and more. Oakland, Calif., and its MSAP products are manufactured in Walker, which was established in 1970, provides sourcing, the United States in a facility that is emission-, wastewater- and stocking and order-management services to more than 1,500 CFC-free. With more than 350 employees worldwide, Zhone telecommunications service providers and resellers, including posted revenue of $129 million in 2010. independent carriers, competitive service providers, wireless service providers, utilities and governments. Fiber deployments constitute a growing part of Walker’s offerings. Walker is a certified woman-owned small business and is TL9000 certified.

ZyXEL Communications www.us.zyxel.com 714-632-0882; 800-255-4101

Zhone Technologies Key Products: Broadband access gateways, routers, www.zhone.com wireless, powerline and HPNA home networking, 510-777-7000; 877-946-6320 MEF-certified Ethernet switches for fiber deployments, indoor and outdoor WLAN APs and controller systems, Key Products: Telecommunications equipment for all-IP next-generation firewalls, VoIP adapters, LTE multiservice broadband access, including multiservice platform integration of FTTx, Ethernet in the First Mile Summary: ZyXEL Communications, founded in 1989, is and wireless access technologies a manufacturer of broadband connectivity and networking products. Its FTTH offering includes both active Ethernet Summary: Zhone Technologies’ all-IP multiservice access and EPON solutions, and it offers service providers a complete solutions serve more than 750 network operators worldwide. range of multiservice broadband wireless gateways and rout- With the company’s integrated portfolio of MSAP, FTTx, ers, connected-home and entertainment devices and SMB net- EFM and Wi-Fi access technologies, providers can deliver working solutions. Headquartered in Hsinchu, Taiwan, ZyXEL residential and business broadband, fixed and mobile voice, has its North American headquarters in Anaheim, Calif. Glob- advanced video and entertainment and mobile backhaul over ally, the company has more than 3,000 employees and sells its copper, fiber and wireless infrastructures. Zhone’s flagship products in more than 150 regional markets in 70 countries. v

86 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 “Lighting the Economy” September 26–30, 2011

Walt Disney World Swan & Dolphin

North America’s biggest and best The #1 Learning and Networking fiber to the home event! Opportunity of the Year for…

• More than 130 exhibitors displaying • Independent telecoms and other broadband the latest FTTH technologies providers that are “future-proofing” their networks • Dozens of learning sessions, panel discussions and presentations on FTTH topics • FTTH equipment manufacturers and other broadband solutions providers looking to • Best practices and success stories from showcase their latest products builders and operators of FTTH networks • Engineering, outside plant, consulting • Hands-on demonstrations of and construction firms who are deploying FTTH equipment in our FiberZone next-generation networks • Content and application providers who are staking their success on the almost unlimited bandwidth that FTTH networks can provide

Co-located with

A Furukawa Company MARKET STRATEGIES Q&A With Itzik Weinstein, Telco Systems Providers can benefit by adopting a more service-oriented approach, says Telco Systems’ new CEO.

elco Systems has been a pioneer BBC: Are you looking at supporting of Ethernet as carrier technology smart-grid applications in the utility Tsince the early 1980s and was an market? early supplier of active Ethernet technol- IW: No, we’re not targeting the smart ogy for fiber to the home. For the last grid [applications for managing the several years, it has focused on Metro utility’s own infrastructure] but rather Ethernet and mobile backhaul solutions utilities that are building separate com- for business and wireless applications, munications infrastructures to provide which the company believes present business services and mobile backhaul. the greatest opportunities for the tel- These utilities already have the fiber, cos, cable providers, municipalities and power and real estate they need to of- utilities it serves. Today, Telco Systems fer these services. In the case of mobile is working on reintegrating residential backhaul, mobile providers pay for the services back into the mix so its custom- infrastructure, and in some cases the ers can operate converged networks that utilities actually actually rent space to offer a complete range of access services. mobile providers on the existing micro- The company’s emphasis on business wave towers they use for utility commu- services is evident from its recent product nications. In this way, mobile backhaul announcements. Since fall 2010 alone, basically becomes a cash cow for the Telco Systems introduced a service man- Itzik Weinstein, CEO, Telco Systems utilities. agement platform and a related support K-PowerNet [a subsidiary of elec- program for simplifying service deploy- as president and CEO of ECtel, a pro- tric utility KAMO Power] is using our ment in Carrier Ethernet and MPLS edge vider of revenue management solutions demarcation solution to provide mo- networks; launched a 40G switch blade to the telecommunications industry. bile backhaul in Oklahoma and Mis- that enables Metro Ethernet, 4G mobile souri. And we already have multiple Broadband Communities: You’ve and other applications; certified its Eth- utility customers and service providers held senior positions with technol- ernet demarcation device to work with across the U.S. that are offering services ogy companies as varied as VocalTec, CableLabs’ DPoE specifications; and up- to schools, hospitals, firefighters and which made magicJack a household graded its mobile backhaul solution with other organizations. IEEE 1588v2 technology, which ensures name, and Intel. What attracted you highly precise timing and synchroniza- to Telco Systems? BBC: What kinds of utilities are get- tion over packet-based networks. Itzik Weinstein: The main reason I ting into this business? In spring 2011, to extend both its joined the company was its focus on IW: Mostly cooperatives and municipal product line and its customer base, the growth. There’s a lot of room to grow in utilities but also some larger companies. company bought the assets of ANDA two directions – growing the portfolio For example, we have a solution with a Networks, a vendor of primarily copper- of offerings on one side and the installed subsidiary of Duke Energy. We see this based Metro Ethernet solutions. base of customers on the other side. as a growth area because they are getting Recently, Broadband Communi- Growing our portfolio involves provid- stimulus money, so it’s a good target for ties had the opportunity to speak with ing a full, managed solution from the us. They are leasing towers to the incum- Itzik Weinstein, who was named CEO core to the end user – giving the customer bents and getting quite good money out of Telco Systems in May. Though Wein- an option to manage services all the of that. We definitely see them as one of stein is new to the company, he has more way. The other side involves penetrating our growth areas in the U.S. – and not than 20 years’ experience in the telecom new areas, such as the utility market – just in the U.S. but in other countries and high-tech industries, most recently growing into new niches. as well.

88 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 MARKET STRATEGIES

BBC: What new types of customers do you hope to reach with your acquisition of ANDA? A multiservice approach is needed because IW: The acquisition of ANDA will let residential services, business services and mobile us grow into serving tier-one customers in the U.S. We’ll continue to ride on backhaul will all run on the same infrastructure. ANDA’s relationships with these customers and try to offer our [fiber-based] products to these customers as well. In backhaul; now we’re building a strategy BBC: What differentiates service- general, before we acquired ANDA, for approaching FTTH on the active oriented solutions from network de- our main focus was on tier-two and side and integrating it into the solution. vices? tier-three carriers, and we’ll continue to We actually see more opportunities IW: A service-based approach gives cus- pursue those also. There was also a lot on the fiber-to-the-home side now that tomers the ability to configure services of synergy between our product lines – Google is pushing gigabit networks. and sell services and focus on what they ANDA focused on Ethernet over copper, And in the Middle East and Europe, sell in a simple manner. You have to look which we didn’t have at Telco Systems. we see utilities building strategies to at the network as a managed service; you have to be able to configure end-to-end provide services to residential markets. BBC: Are you still operating in the services and define and provision quality In the past, we invested in active Eth- active Ethernet market? of service. Again, we see this as a multi- IW: We haven’t done much investment ernet customer-premises equipment, but service approach to residential services, in new residential products recently, now we’re approaching the market as business services and mobile backhaul but now we’re starting to look at the a solution provider, not just a provider because all those applications are going access market as multiservice: busi- of customer-premises equipment. With to run on the same infrastructure. We ness services, mobile backhaul and also [the technology we’ve added in the last have the management tools to support residential. We paid a lot of attention few years], we now have a solution to ap- this approach – and that’s really an ad- to business services, and then to mobile proach the market in this way. vantage for us. v

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July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 89 Community Broadband Broadband After Google Many communities are determined to move ahead with FTTH projects – with or without Google.

By Craig Settles ■ Industry Analyst, Speaker, Author

oogle’s quest to find the ideal community in which to build a Powell, Wyo., was able to reach break-even point Ggigabit network set off a frenzy as more than 1,100 cities and towns quickly and make its network open access. vied for digital manna from California. What happened to those broadband dreams after the two Kansas Cities to the network but also entice their cus- bined efforts of tiny Winthrop (popula- (Missouri and Kansas) came away with tomers to subscribe. In addition, it re- tion 1,400) in Sibley County, five other the gold? cruited businesses to move to Powell or People often find creative ways to towns in Sibley County and one in next- expand operations there. keep big dreams alive. The communities door Renville County qualify as a truly described in this article are at different According to Ernie Bray, the founder rural broadband project. Together, these points along the broadband path, but all and CTO of US MetroNets, valuable towns and surrounding rural areas have are determined to take their broadband marketing support was provided by its just 7,500 residences and businesses, and future into their own hands. infrastructure partner, Calix. He says, they intend to bring fiber to all of them. “They helped fund local advertising of The RS Fiber project was born of Powell, Wyo. FTTH benefits and promotional mate- sheer frustration. For more than two and Powell, Wyo., would have been a good rials and helped plan and implement the a half years, these communities pleaded candidate for a Google Fiber Commu- network kickoff event.” with providers to partner with them on nity, but it decided to build a fiber-to- The city gave TCT exclusive rights to a high-speed network, offering to put up the-home network in 2006, well before provide services over the network for six the money for the network themselves Google’s program was in place. With a years or until the network became cash- and allow the provider to keep most of population of around 5,500 in a county flow positive, though the city owns the the retail revenues. Yet the best broad- whose population density is four people network. The contract offered incentives band these towns currently receive is per square mile, the town had a diffi- for TCT to reach the break-even mark DSL service at 256 Kbps downstream cult time getting incumbents to provide quickly, relinquish exclusivity and al- and 128 Kbps upstream. high-speed broadband services. low the city to have a true open-access The communities decided the only Powell’s answer was to partner with network. (This occurred in 2010.) In ad- way to get broadband was to build it two private companies. One is US dition, TCT was obligated to cover the themselves. They received a grant in MetroNets, a Utah-based broadband costs if the network didn’t break even – a strategy firm that brings together engi- critical provision that removed financial 2010 to do a feasibility study and evalu- neers, telecom lawyers, top municipal risks to taxpayers. ate options. Mark Erickson, city ad- bond counsel, a municipal investment ministrator and economic development banker and traditional business plan- Sibley and Renville agency director of Winthrop, reports, ners. The other partner is Tri County Counties, Minn. “Our analysis determined we can break Telephone (TCT), a regional provider Powell is representative of small-town even if we get a 70 percent consumer that serves Cody, Wyo., and other America, but in Minnesota, the com- take rate by year four, even if subscribers nearby communities. US MetroNets ensured that the network design and buildout cost mod- About the Author els would survive intense scrutiny and Craig Settles is an industry analyst, a broadband strategy consultant delivering on- persuade a strong service provider to be site training to private- and public-sector organizations and a cofounder of Com- the network’s anchor (lead) provider. It munities United for Broadband. Follow him on Twitter (@cjsettles) and his blog, secured firm commitments from institu- Fighting the Next Good Fight. tions that they would not only subscribe

90 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Community Broadband select only two of the voice/video/data triple-play [products].” Revenue from commercial subscribers would represent WiredWest plans to connect 47 Massachusetts extra profit. towns to the middle-mile infrastructure that the The seven communities, along with the two counties, formed a joint powers Massachusetts Broadband Institute is building. board (a cooperative is not a legal option in Minnesota). As a joint powers board, the group has the low-interest bonding networks should improve the business apply for grants, contract with providers authority granted to cities that is criti- cases for FTTH in the areas they serve. and take other actions. cal to making the project affordable. The However, who will build the last-mile communities plan to initially offer VoIP, infrastructures for broadband access, Sunriver, Ore. 20 Mbps symmetrical Internet access and how it will be done, is still unclear. One of the most interesting communi- and an 80-channel television lineup. WiredWest proposes to resolve this issue ties to submit an application to Google They also hope to link the towns and ru- in Massachusetts with a massive com- was Sunriver. Set in central Oregon, this ral areas with a 100 Mbps intranet. munity partnership. unincorporated community is clearly ru- Erickson and his constituents be- Forty-seven towns voted to become ral and has only 4,200 residents. How- lieve they have two viable options: sign- members of WiredWest, formally a “co- ever, it is a year-round resort. “We’re an ing a capital lease with an option to buy operative of municipal light plants” – a affluent community, mainly residential, or issuing 30-year bonds to build and designation created by a 100-year-old and we don’t have a lot of businesses,” own the network outright. Either op- law that enables towns to distribute their says Dick Luebke, chair of the telecom- tion must be approved by 55 percent own electricity. They will collectively munications task force for the Sunriver of constituents. Whichever option they create a last-mile network to link up with Owners Association. “The majority of choose, the communities will find a the 1,300 miles of BTOP-funded middle- our residents are retirees, but we have a company to operate the network. mile fiber being built by the Massachu- growing number of telecommuters who “We’re requiring the provider we setts Broadband Institute (MBI). work for nearby Apple, Oracle, Boeing choose to bring certain things to the net- “We submitted the Google applica- and, recently, Facebook.” work,” states Erickson. “We want them tion for a gigabit network though we The local cable company rebuffed to come with programming skills and a didn’t fit their ideal density goals,” says the owners association when it asked desire to educate school districts, busi- Monica Webb, co-chair and spokesper- the company to replace its old coax nesses and other constituents on how son for WiredWest. “We felt it was worth cables with fiber to the home. The as- to maximize the network. They need to it to try.” However, rather than waiting sociation subsequently told the cable find ways to make broadband relevant for Google to announce the winner, company that Sunriver would not renew for connected communities. This will WiredWest funded the initial phase of its its agreements after they expire in 2015. increase the number of customers on the broadband project last year through an As a not-for-profit, the Sunriver Own- network. We’ll even help the big provid- MBI grant, regional planning agencies, ers Association can either partner with a ers build a business case for using our individual and corporate donations and single private-sector company to operate network. If they end up competing with pledges of in-kind services. “Everyone’s an FTTH network or build and operate us, that’s fine, too. We’ll have a fast car, consensus was that control of Internet ac- a network solo. Sunriver is also consid- and they’ll have draft horses.” cess needed to stay in hands of the com- ering forming a co-op with some of the WiredWest, Western munity,” continues Webb. “Private pro- adjacent homeowners associations. Massachusetts viders just cherry-pick the best areas and Luebke says Sunriver eagerly jumped Western Massachusetts offers further offer empty promises to everyone else.” on the Google opportunity. “We’re proof that there is strength in numbers Though the group hasn’t decided on small, but we get a million visitors a and that economies of scale can result a final operating structure, it will likely year. We have 40-year-old cable infra- from partnerships among small towns create a public-private partnership of structure, and our telephone systems and rural communities. In this case, the some type. WiredWest has established are just as old. We didn’t want to stop partnership vehicle is a community co- a board of directors with one member and wait for incumbents to get around operative, WiredWest, which may form from each town. A seven-member ex- to us, so we decided to get gigabit infra- public-private partnerships with one or ecutive board handles smaller decisions structure and do it ourselves.” However, more providers. and brings recommendations for major like WiredWest, Sunriver didn’t wait for A number of BTOP stimulus grants decisions to the larger board. In addi- Google to announce a winner. Luebke’s were awarded for middle-mile proj- tion, the board will hire a manager to task force has been laying the ground- ects that will link anchor institutions take charge of day-to-day operations. work for a network for quite a while. throughout a county or region with fi- Once the cooperative officially launches “We want to be just like Chattanooga, ber infrastructure. These middle-mile in July, it will have the legal authority to where whoever wants a gig can buy it –

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 91 Community Broadband

a profit. Yet when we try to enter into “We want to be just like Chattanooga, the space, they’re not happy. The biggest issue, though, is money. Under normal where whoever wants a gig can buy it,” says the conditions, we’d have more flexibility in finding ways to pay for a network, but telecom task force chair for Sunriver, Ore. in 2009 we saw tax revenues, as well as help from the state, nose-dive.” The city is not without internal re- and we plan to beat Kansas City to the gigabit network, Topeka, Kan., offi- sources. It has quite a bit of fiber that punch,” he says. cially changed its name to Google for was put in place in 2001 and is capable According to Leubke, several service a month. Although the intensity of its of gigabit speed. Biswell would love to providers and other private firms appear desire for super-fast broadband hasn’t emulate Santa Monica, Calif., which re- seriously interested in making financial waned after its nearby neighbor won the duced its municipal telecom costs with investments in the community’s net- prize, Topeka has not progressed as far an institutional fiber network and then work. “Because we’re a resort, we have down the broadband path as some other provided low-cost services to businesses high take rates for cable and satellite former contenders. Topeka’s situation over excess fiber. However, following services,” states Luebke. “We’re some- might, in fact, be typical of quite a few this path would be an uphill struggle. what isolated, we have few options, and other Midwestern cities and towns. “We tried a wireless initiative after people can afford to subscribe. A pre- “We get caught between big provid- Google came in with its contest, but [an liminary analysis from others involved ers that are holding us hostage and the incumbent provider] went to the City with FTTH indicated we’re looking at challenges of most cities hammered by Council, upset.” It was a subtle reminder a four-to-seven-year ROI.” the economy,” says Mark Biswell, di- of the $1 million donation the provider rector of information technology for had made to the local college. Topeka, Kan. the city of Topeka. “Incumbents have Community broadband proponents In one of the most memorable public- a monopoly, but they’re not willing to in Topeka believe that at some point, the ity stunts by a city bidding for Google’s make the investment until they can see city will have to make a move to build a fiber network and face the consequences from incumbents for the benefit of the citizens. In this regard, Topeka echoes the sentiments of other cities that missed out on the Google network. “Munici- pal broadband is a pro-business, pro- community endeavor. It’s not about their shareholders, it’s about our constituents,” declares Winthrop’s Erickson. WiredWest’s Webb concludes, “If constituents want to ensure that they have last-mile solutions that are future- proof and universal, community-run initiatives need to be done. We see the urgent need for near-universal, robust broadband with huge capacity, so communities need to create coalitions, either alone or with local providers.” Biswell sees the younger generation of Topekans as key to moving the ball forward there. “We have a grassroots group, Think Big Topeka. Its members are really into technology. Synergy from that group could put political pressure on the Council. They got a lot of mo- mentum going with the Google application. It’s hard to keep this synergy going, but if you want broadband badly enough, you have to keep pushing forward until you get it.” v

92 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Technology Fiber-Handling Essentials For Next-Gen Networks Traditional methods of handling and testing optical fiber can be dangerous in fiber-rich networks, new research shows.

By Matt Brown ■ JDSU

s demand for data continues to rectly every time. It will eliminate the increase, so does the penetration installation of contaminated fibers and Aof optical fiber into networks. optimize network performance. Although fiber’s contribution to net- An OPM Isn’t Enough work performance is indisputable, fiber Currently, the only tool most fiber tech- connectors are widely recognized as nicians consider essential is an OPM, physical networks’ most problematic el- which measures the energy in an opti- ements. Troubleshooting statistics show cal fiber and lets technicians determine that fiber endface contamination is the whether enough power exists to support number-one cause of poor network per- an application and whether the attenua- formance and that mating (splicing or tion of the link meets specifications. otherwise connecting) contaminated An integrated OPM/inspection device.. However, testing fiber signal strength fibers is the primary cause of permanent was deemed insufficient after trouble- optical component damage. technicians use most commonly, with a shooting statistics revealed contamina- The increased reliance on fiber in fiber tool. An integrated OPM/inspection as the number-one cause of poor next-generation networks and its nega- tion device can be used systematically physical network performance. Manu- tive potential when contaminated make to meet established International Elec- facturers of high-bandwidth equipment and their installation teams were the first to discover the impact of contamination on network performance. Their experi- A single microscopic particle on a fiber endface ence revealed that even the best clean- can become permanently embedded in the fiber manufacturing practices could not prevent microscopic particles from entering core, causing back reflection and optical loss. sealed bags and slipping under dust caps, creating the potential for contamination even in brand-new components. proper fiber handling critically impor- trotechnical Commission (IEC) fiber- Just one microscopic particle on a tant. Administrators and technicians inspection standards. fiber endface can become permanently must become proficient at conducting Equipping technicians with a tool embedded in the fiber core during mat- systematic, proactive inspection at every based on IEC standards provides them ing. Once embedded, such a particle stage of fiber handling. Proactive inspec- with systematic procedures and pass- causes significant back reflection and insertion loss – two primary causes of tion is the cornerstone of fiber-handling fail criteria that are key to ensuring that proactive inspection is carried out cor- poor network performance. best practices, as it is the only way to ensure that no contaminated fiber is ever installed into a network. About the Author To overcome intrinsic barriers to Matt Brown is responsible for product management of JDSU’s fiber inspection and systematic proactive inspection, a best test products. He has 13 years of experience in the fiber optic industry and has au- practice is to replace the optical power thored national and international standards. Reach him at [email protected]. meter (OPM), currently the tool fiber

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 93 Technology

The impact of contamination on Proactive Inspection Model network performance and the benefits This simple inspection process ensures that fiber endfaces are clean prior of systematic proactive inspection led to to mating connectors: practical research by the International Electronics Manufacturing Initiative. 1 Inspect: Use a microscope to inspect the fiber. If the fiber is dirty, go to The findings of this research became step 2. If the fiber is clean, go to step 4. the pillar for the international standard 2 Clean: If the fiber is dirty, use a cleaning tool to clean the fiber endface. IEC-61300-3-35. 3 Inspect: Use a microscope to reinspect and confirm that the fiber is This standard specifies visual inspec- clean. If the fiber is still dirty, go back to step 2. If the fiber is clean, go to tion procedures and pass-fail criteria that step 4. must be used to achieve the measurable 4 Connect: If both the male and female connectors are clean, they are benefits associated with proactive in- ready to connect. spection. Equipping technicians with a model based on this IEC standard is key to ensuring that proactive inspection is carried out correctly every time. Making the connection between the benefits of proactive inspection of optical fiber and the bottom line is easy. Companies that have adopted proactive inspection on a large scale have mas- sively reduced the need for troubleshooting and have lowered operating costs, showing that the operational benefits of proactive inspection clearly outweigh the costs. Adopting proactive inspection Inspecting fiber endfaces before mating them is a well-established best practice. also reduces network downtime and maintenance costs. Keeping a network active and users online improves pro- Because microscopic particles on time they handle a fiber is essential to ductivity. In addition, because proactive a fiber can go undetected by an OPM, network performance. inspection ensures that network components operate at their highest level of testing alone before mating is not In the absence of systematic proactive performance, it can optimize signal and enough. The only way to ensure that inspection, administrators run the risk of network performance, prevent network a fiber is truly clean before mating is installing dirty fiber that impairs optical damage and protect equipment and through proactive visual inspection us- signals and decreases network perfor- technology investments. ing a microscope designed specifically mance. Mating dirty fibers carries the for inspecting optical fiber. additional risk of embedding dirt into Barriers to Proactive the fiber, which can permanently dam- The Case Inspection for Proactive Inspection age the fiber and the connected network In spite of these considerable benefits, equipment. This may lead to network With microscopic contamination always proactive inspection is not systemati- interruption later, when fiber repolishing a possibility even in new fiber compo- cally practiced. In 2008, approximately nents, the full potential of a low-loss fiber or replacement becomes necessary. 60,000 OPMs were sold, compared with connection is realized only when techni- Worse, when the damage done to approximately 7,000 optical inspection cians ensure prior to a fiber’s first mating fiber by embedded dirt is discovered devices. These figures reflect the first that no contamination is present. This is only after the fiber has been installed in barrier to proactive inspection: cost. possible only through microscopic visual costly network equipment, replacing or This includes both the cost of purchas- inspection of every fiber, every time, be- repolishing the fiber is not always an op- ing optical fiber inspection devices and fore it is mated – the definition of sys- tion. This makes troubleshooting costs, the cost of the time required to add tematic proactive inspection. asset damage and network downtime proactive inspection to the optical fiber Anyone familiar with the physical exponentially higher. However, with handling process. layer of a network understands the po- systematic proactive inspection, fiber Although they are real, these costs tential for contamination once a fiber is can almost always be cleaned. This com- are significantly less than the costs of in the network environment. Because pletely eliminates the potential for fiber reactive inspection that result from poor of this potential, technicians’ practicing contamination, network downtime and network performance. This fact, cou- systematic proactive inspection every permanent equipment damage. pled with the financial and productivity

94 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Technology benefits of proactive inspection, should This is the only way to ensure fiber will generation networks and its potential compel network administrators to make be free of contamination and defects and for damaging network performance efforts to overcome these barriers. perform optimally within the network. when contaminated makes systematic To overcome barriers to systematic A dual-microscope design is a key proactive inspection essential to next- proactive inspection, network admin- advantage. Dedicating one microscope generation network performance. It also istrators and technicians should adopt to male connectors and one to female makes obsolete the current practice of integrated OPM/inspection devices and connectors saves technicians time and using only an OPM when testing fiber. a proactive inspection model based on es- effort by allowing them to inspect both Adopting an integrated OPM/in- tablished IEC fiber inspection standards. sides of a connection without changing spection device and a proactive inspec- This will help ensure consistently opti- tips. This configuration also provides a tion model based on IEC fiber inspec- mized network performance. safe “parking lot” for male connectors tion procedures and pass/fail criteria is Integrating an OPM with a video during fiber handling or testing. critically important. inspection monitor, a probe microscope The proactive inspection model pro- Replacing the OPM with these two and a patch cord microscope facilitates motes the visual inspection procedures fiber essentials will fully equip network and pass/fail criteria set forth in the quick and easy inspection of connector technicians and drive them to system- IEC-61300-3-35 visual inspection stan- endfaces. It integrates testing and in- atically practice proactive inspection ev- dard. By guiding technicians who have specting procedures, thus driving and ery time, reinforcing best practices and varying levels of expertise in the proper enabling best-practice fiber handling. avoiding bad ones, no matter what level implementation of proactive inspection, Two hand-held microscopes for inspect- of fiber expertise technicians have. the addition of this procedure to fiber- ing both female (bulkhead) and male handling essentials ensures that proac- The widespread adoption of the (patch cord) connectors, as well as other tive inspection is performed correctly fiber-handling best practice of system- optical devices, creates a real workflow every time. atic proactive inspection will eliminate advantage while ensuring that both sides the installation of contaminated fibers of each connection are inspected and Summary and optimize the performance of next- cleaned before the fibers are connected. Fiber’s increased penetration in next- generation networks. v

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 95 Technology Design FTTH Networks For the Future Deploying zero-water-peak fiber in an FTTH network will allow the use of additional wavelengths to meet future bandwidth demands.

By David Stallworth ■ OFS

roject yourself a decade into the future: The FTTH network you Pdesigned 10 years ago has been operating nicely, and you have been growing bandwidth and applications to match demand by adding more wavelengths. To meet increasing demand, you begin to use wavelengths in the 1360–1460 nm E-band, hoping to further boost consumer bandwidth and add new services, only to find that the new system will not work. Upon investigating, you discover that there is too much optical loss for the system to function in the E-band, which you are using for the first time. Why did this happen? Could you have done anything to avoid this problem? Chart 1: Water-peak loss in a single-mode fiber This situation may sound far-fetched, but it could occur if you are not careful which includes the “water peak,” where of the silica material used. With some about the specifications you use for fiber absorption of hydroxyl (OH-) ions into manufacturing processes, hydroxyl ion and network elements. In fact, this prob- the light-carrying core of the fiber his- absorption causes a continuing increase lem can happen today. Optical transceiv- torically has caused high attenuation of in fiber loss over time because of the ers operating in the E-band are already up to and beyond 1 dB/km, a loss more chemical reactions between hydrogen widely available and can help today’s than three times greater than is normal. and atomic defects in the fiber. Chart 1 networks cost-effectively support higher Because the hydroxyl ion is a constitu- shows this water peak for wavelengths of bandwidths and new applications – ent of water, the added loss it causes is 1360 nm to 1460 nm. as long as the fiber in the network has termed the water peak. The standards organizations are low loss in the E-band. This article of- Loss causes a signal to deteriorate as aware of this problem and try to avoid fers a solution for avoiding this potential it travels along fiber. The farther a sig- using the E-band spectrum when they problem. nal travels, the more it deteriorates. The assign wavelengths for new services such amount of loss depends on how the fi- as 10G-PON. However, this avoidance The ‘Water Peak’ ber was manufactured and on the purity scheme cannot work forever. Fiber is capable of virtually unlimited bandwidth. In theory, it can carry multiple terabits of data, and if the optical About the Author loss of the fiber is low enough, high data David Stallworth is the design and product manager at OFS, a manufacturer of opti- rates can be supported over practical cal fiber and connectivity solutions. You can reach him at 770-798-2423 or by e-mail distances. at [email protected]. The difficulty is in the fiber’s E-band,

96 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 Technology

total cost of building an outside-plant network, ZWP fiber costs are negligible. Chart 3 shows the typical low loss of ZWP fiber in the E-band and across the spectral bands used for single-mode optical systems. A word of caution: Be very careful about the type of fiber you deploy in your network. Not all fiber is the same. If you do not specify fiber type in a request for quotes, the lowest bid is likely to be for a fiber whose cladding is made of natural quartz, a material that most of the industry abandoned in the 1990s in favor of synthetic silica, a purer form of glass. In addition, some manufacturers offer a low-water-peak (LWP) fiber and may imply it will stay low forever. Time can offer the only proof of this claim – and time is the problem. No one wants to find out 10 years down the road that fiber installed at considerable expense in the ground or on poles does not perform as expected. Chart 2: Possible service offerings in the E-band Network owners should ensure that the fiber they put in place will support easy, cost-effective upgrades. They The wise authors of the standards (ZWP) fiber. Fibers with ZWP perfor- should not have to worry about whether know that bandwidth growth and wave- mance have E-band loss of <=0.31 dB/ the fiber will handle additional wavelength consumption in single-mode op- KM at 1383 nm after the hydrogen ag- lengths. Zero-water-peak fiber helps put tical fiber will continue, and they have ing test specified in the ITU standard. specified that E-band wavelengths may these worries to rest by offering between ZWP fiber is competitively priced and 12 percent and 22 percent lower loss in be used in metro or access applications. can help a service provider avoid the Examples of currently available E-band the E-band than LWP fiber, enabling 12 drastic situation of having to place new equipment are coarse wavelength- percent to 22 percent longer reach and fiber cable to fully utilize the E-band division multiplexing systems operat- 25 percent to 50 percent greater network v ing at the 1371 nm, 1391 nm, 1411 nm, wavelengths. In fact, compared with the coverage area. 1431 nm and 1451 nm wavelengths. Future WDM-PONs or stacked TDM- PONs may also operate at these E-band wavelengths. Manufacturers whose optoelectronics use the E-band include Cisco, Telco Systems, Transition Networks and many others. If these optoelectronics are connected by fiber that exhibits high and growing loss in the E-band, problems may occur. Chart 2 shows some of the services that can be offered using E-band wavelengths and the elevated E-band loss that makes standard single- mode fiber practically unusable at these wavelengths. Fortunately, there is a solution to overcome this limitation. Several fiber manufacturers now offer a solution called zero-water-peak Chart 3: Zero-water-peak fiber has no additional loss in the E-band.

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 97 VIDEO The Frontiers of Video Remember when TV was just TV? Today, creating converged applications, delivering TV Everywhere, finding a competitive edge in the Netflix era and distributing local content are just a few of the challenges for video providers.

By Masha Zager ■ Broadband Communities

TV as the Center “I’ve always had a notion of multiscreen convergence, where the TV would be- Integrating televisions with other home-based come an integral center for all things,” says Brandon Brown, CEO of Zodiac devices paves the way for such new applications Interactive. “Now, for the first time, we’re starting to see the realization of as viewing email attachments on the TV screen that vision.” and using iPads as remote controls. Though PCs have been integrated with mobile devices since the first Black- Berry was released, televisions, for the most part, have remained in splendid iso- scriber’s television, and the subscriber – ad to obtain additional information – lation. Today, they are being integrated still at the TV – emails a response back is a “logical candidate for multiscreen into an ecosystem in which they can to the sender’s mobile phone. convergence,” says Brown. Today, this share information with other devices. In another example, a subscriber re- type of advertising is migrating from the Zodiac Interactive is one of the cords a movie on her home DVR, starts Web to television screens, but consum- companies trying to hurry that integra- watching it on TV at home, puts it on ers who click on ads might prefer receiv- tion along. Its middleware platform, pause and resumes watching on an ing the follow-up information on their PowerUp, helps operators build and iPhone in a cab, then finishes watching smartphones. manage multiscreen services and cus- it on an iPad at a hotel – all seamlessly, Some PowerUp customers are work- tomizable widgets. Though the software without having to search for the point ing on extending interactive advertising is network-independent, much of Zo- where she stopped watching. to multiple devices. Brown says, “If us- diac’s work has been helping providers One service provider used PowerUp ers simply want more information, that integrate DOCSIS with IP networks. to create an app that lets subscribers use can be as basic as supplying an email ad- PowerUp’s Advanced Messaging Sys- mobile devices as remote controls for dress they’d like it sent to. If they want tem transforms digital streams from one their televisions. Still other applications to interact right now about what they’re protocol to another, creating multiscreen include addressable and targeted adver- seeing, there are a couple of options – converged experiences. All transforma- tising, t-commerce, click-to-call, voting, they can initiate a one-on-one electronic tions occur in a clientless state – that is, polling, caller ID, DVR search, movie conversation with the provider via on- the processing infrastructure exists in guides and local search. line chat or VoIP, or TVCallMe [a Zo- the cloud, and no software is required on diac application currently being piloted] client devices. Brown explains, “It must The Future of Interactive can engage a third option, which initi- be client-independent, or there will be Advertising ates a direct conversation with the sup- unacceptable limitations.” Interactive advertising – clicking on an plier via the phone.” Convergence in Action Brown offers a simple example of the About the Author kind of application that PowerUp en- Masha Zager is the editor of Broadband Communities. You can reach her at masha@ ables: A photo emailed from a mobile bbcmag.com. phone is received and displayed on a sub-

98 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 VIDEO

If consumers respond positively to T-commerce could include some cal to think that if this guy is watching interactive TV advertising – and many unlikely-sounding products. “The abil- this event and focused on this rider, he’s observers think they will – then adver- ity to roll out a nationwide campaign interested in cycling, in this individual tisers should be willing to pay more for for Colgate toothpaste exists,” Brown rider, and probably in the type of prod- these ads. The Dallas-based research firm says. “They probably wouldn’t sell you a ucts this rider endorses … and no doubt Parks Associates forecasts that interactive tube of toothpaste [via the TV], but you you could go tenfold deeper.” TV advertising revenues will grow from could click for a 10 percent-off coupon Another frontier for Zodiac is gam- close to zero in 2010 to $4 billion in against a new product they’re releasing. ing. The company just announced a 2014. This could represent a major new That coupon would arrive on your cell partnership with Canadian cableco Vid- source of revenue for service providers. phone via email.” eotron to introduce an interactive, multi- The logical next step, Brown says, is Widgets and Games platform games portfolio for its nearly to extend interactive advertising from 2 million subscribers, whether they are TV-based widgets that deliver stock information gathering to actual transac- inside or outside the cable footprint. “It’s news, sports scores and other personal- tions, or t-commerce. “It’s a natural for ized information are also evolving to be- similar to TV Everywhere but with gam- shopping channels. Right now, there’s a come more interactive. Zodiac built an ing,” Brown says. “Imagine a business two-device transaction – the enticement application on the PowerUp infrastruc- executive traveling. … Now he’d like to secure the merchandise is presented on ture to support the Tour de France, a to continue playing Texas hold ’em or TV, and then you have to go to another large, multiday event with many partici- join a game room that he and his friends device – the phone or the PC – for the pants. The application allowed users to started a couple of days ago. He’s out of transaction. It makes sense to be able to select particular information and con- the cable company’s footprint, but he still do this through a single device, instanta- tent they wanted to see – for example, has access to everything he’s entitled to.” neously, to capitalize on human nature they could follow their favorite riders or Though Videotron’s revenue model and the desire for instant gratification. keep an eye on a particularly exciting had not been anounced at press time, “The more instantaneous it is, the segment of the course. Brown expects gaming applications of less resistance there is, and the more “Sporting events lend themselves this type to be offered on a combined real-time and dynamic the process is, well to this,” Brown explains. “If you advertising and subscription basis, with the greater the transaction completion can zone into specific aspects that en- enough free games offered to get users rate will be. The object is to reduce the tice you, for advertisers, that’s the pot of interested and premium games available barriers to where they’re all eliminated.” gold at the end of the rainbow. It’s logi- only to subscribers. Meeting the Over-the-Top Challenge An enormous challenge for service pro- single platform that allows operators to Not only devices but also protocols, viders, according to Duncan Potter, serve both types of infrastructure.” encoding schemes and other technolo- chief marketing officer for the Swedish Of course, managed and unman- gies are proliferating. Many of them are video solutions provider Edgeware, is aged networks are still separate today, proprietary, complex and continually “moving from an environment where and converging them is no easy task. For evolving. “The number of potential assets they can manage everything and make example, in managed networks, IP video you’re going to have to manage will make decisions to an unmanaged environ- is distributed by multicast (one-to-many your head spin,” says Potter. He is confi- ment where they’re competing with ev- distribution), but unmanaged networks dent that open standards will ultimately eryone on the planet.” use the less efficient unicast (one-to-one) prevail – but not any time soon. “How Potter asks, “How do you actually method. Convergence is difficult also many decades did it take to get the basics generate any form of advantage when because user expectations of managed of the Internet sorted out?” he asks. subscribers are using Internet band- networks continue to increase. “We have Edgeware’s solution avoids adding width instead of going to the set-top box different expectations of game consoles complexity to video headends. Its serv- to access premium service?” and 52-inch TVs,” Potter says. ers, usually placed at DSLAMs, can de- The competitive edge for service providers, Potter believes, lies in delivering a high quality of experience – and deliver- Featured Vendors ing it not only to subscribers’ televisions but also to devices from game consoles to Edgeware...... www.edgeware.tv iPads to smartphones. “There’s a massive Envivio...... www.envivio.com convergence of managed networks with Visionary Solutions ...... www.vsicam.com unmanaged networks,” he says. “We be- Zodiac Interactive...... www.zodiac.tv lieve that it encourages, in the future, a

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 99 VIDEO liver IPTV and cable services over managed networks and also deliver WebTV and HTTP adaptive-streaming-based services over TCP unmanaged networks. They distribute content using popularity-based algorithms to conserve bandwidth. The most popular content is served locally, less popular content is served regionally and “long-tail” or new content is distributed from the core data center. By using the Edgeware solution, service providers can guarantee quality of service for both managed and unmanaged video. Potter says, “People are not going to pay for ... YouTube videos, but they are likely to look at premium services – high-quality video delivered to the TV and other devices.” Such arrangements would not violate net neutrality rules if implemented properly, in Potter’s view; subscribers can choose to pay for pre- Edgeware’s distributed solution enables differentiated services over unmanaged networks. mium access to differentiated services. In addition, an opportunity exists ment to make video distribution work.” make more sense than signing up with a for operators to sell premium viewing This approach is beginning to catch global content distribution network. capability back to OTT providers as on in Europe, where language groups Distributed video delivery “could a wholesale service. Once an operator are limited to relatively small geographic solve a huge [number] of problems,” builds a distributed video network, Pot- areas. For a Dutch-language OTT pro- Potter says. “The key is to build a highly ter says, it has most of the infrastructure vider, for example, distributing content effective infrastructure that can be used it needs for a wholesale network. “You via a Netherlands-based service pro- to offer both regional and wholesale ser- have to do session management, asset vider – especially one that can guaran- vices and that doesn’t require a massive management and bandwidth manage- tee high-quality video streaming – can infrastructure overhaul.” Challenges for TV Everywhere The battles over content rights unleashed of attention in the last few months. How- ally be resolved either in the boardroom by TV Everywhere have received plenty ever, these conflicts – which will eventu- or in the courtroom – aren’t the only hurdles on the way to developing profitable multiscreen offerings. Significant technical challenges exist as well. For example, how can a service provider make sure its video streams are always properly formatted to appear on any device a subscriber owns? In the past, decoding was typically performed at headends, and decoding to a new format always required more headend equipment. Because headend equipment is expensive to buy and cumbersome to adjust, this model has become unwieldy as devices with video screens proliferate. Envivio, whose multiscreen solutions are used by more than 200 service providers worldwide, addresses this Envivio’s approach to delivering TV Everywhere services problem by outputting all video streams

100 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011 VIDEO in a common format with five bitrates that range from 250 Kbps to 2 Mbps. Decoding for a specific device should be The streams are not decoded to device- specific formats until they reach the performed at the network edge, not the headend. edge of the network – the exact location varies, but in general, providers try to decode as close to users as possible. ing multiple headends is also an expen- ers to choose which devices to support Bob Stockwell, director of market- sive proposition. in any particular location. ing and communications at Envivio, Rather than build an additional Stockwell explains, “They can make explains, “When you decide to add ad- headend for a new end-user device, a those choices based on demographic ditional packaging, you don’t have to service provider adds an Envivio ap- information they gather – for example, build a headend to do it. … You want pliance with formatting and encryp- iPhones and iPads have more impact on to move it away because [the headend] tion appropriate to the specific device it the coasts.” This flexibility also allows is such a delicate creature that you don’t wishes to support. This approach is ex- providers to develop device-specific ad- want to touch it.” Building and power- tremely flexible because it allows provid- vertising opportunities.

AndoverTV Delivers Video Over Fiber Andover, Mass., is a town with a do-it-yourself spirit, shut it off, it defaults back to the first channel.” and one place where that spirit is expressed is in local- However, this system was far from ideal. For example, access television. The town set up a nonprofit organization, when an event in one part of town was followed immedi- AndoverTV, in 2008 to take over and run the public/ ately by another event in another part of town, the station educational/government (PEG) station previously operated by Comcast. The community participates enthusiastically had to set up two independent feeds and switch manually in producing content for the station. Members of the local from one to the other. Murphy was determined that the new senior center produce a popular show called “There’s Some- thing About Andover,” and high school students in the TV production class create videos for the station that Wess Mur- phy, executive director of AndoverTV, calls “quite good.” The town also took the initiative in 2007 to build a fiber optic network (I-net) to connect all its municipal buildings – library, town hall, police and fire headquarters, schools and more. The fiber network replaced an antiquated coaxial cable network that MediaOne – at that time the only cable company operating in Andover – installed in 1996. Instead of the 2 Mbps that the 20-year-old system offered, the town suddenly found itself with 12 strands of gigabit-capable fiber. “It’s benefited education, security, and communications between police and firefighters,” Murphy says. The I-net also proved to be a boon for AndoverTV when the PEG station was given the use of one of the six local area networks. Migrating to IP To transport programming over the new network, AndoverTV had to migrate from its old, analog production system to an IP-based system. Murphy could not find any other nearby PEG station that had made as radical a transition, so he was on his own when looking for solutions. He did have some specific requirements, however. AndoverTV produces programming at meeting sites all over town, including the local high school, the town hall, the library and the safety center. The original RF system was set up, as most such systems are, so that one channel would override another. Murphy explains, “You simply turn on your modulator when the meeting begins, and when you

July 2011 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 101 VIDEO

system should handle multiple channels more gracefully. He “We ingest DVDs, VHS, DV tape and whatever else up says, “We wanted a system where we could originate at any into the server, and it records those as MPEG-2 files,” Mur- of six sites and broadcast over any of three channels and do phy explains. “We no longer run tape or DVD for playback; it all with a remote digital switch.” The solution he devised it’s all on a hard drive now.” was ingenious, inexpensive and possibly unique. This setup is effectively upside-down from the normal configuration for this type of equipment. A typical instal- An Upside-Down Deployment lation – usually in a hotel or hospital – consists of a single The station and its video feeds are organized in a hub-and- encoder/decoder and multiple receivers. AndoverTV, which spoke configuration. AVN210 encoders from Visionary has multiple points of origination (meeting, event and stu- Solutions are installed at five of the spokes – four meeting dio locations) and a single collection point (where video locations from which AndoverTV regularly broadcasts and is sent to the cable and phone companies) uses multiple the town clerk’s office, which maintains a government- encoder/decoders and a single receiver. access bulletin board. Incoming signals from the encoders Migrating to the new system streamlined the station’s op- are decoded at the hub, then routed as analog video and eration and eliminated the noise and interference that plague audio over copper cable to Comcast and Verizon, which long-distance analog transmission. In addition, the encoders broadcast the station. A laptop computer at each field loca- are cost-efficient enough to be installed permanently at each tion dials into a Leightronix NET164 video router, which location along with Panasonic robotic cameras, microphones automatically handles all the switching, making sure remote and an equipment rack with switchers and mixers. feeds are received as needed and the correct programming Using permanently installed systems allows the station goes out on each channel for broadcast. At the studio (lo- to hire and train high school students to serve as camera op- cated at the high school), a sixth and larger encoder, the erators and technicians for town meetings. A student tech- Visionary Solutions AVN220, transports recorded pro- nician can simply walk in, power up the system and begin gramming for the public channel to the hub. A Leightronix the broadcast. “It’s résumé material for them,” Murphy says, Nexus video server handles all prerecorded materials. “and we don’t have to work at night.”

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Advertiser Page Website September Adtran 13 www.adtran.com 18 – 22 BICSI Fall Conference & Exhibition Advanced Media Technologies 21 www.amt.com MGM Grand Hotel & Convention Center Alpha Technologies 25 www.alpha.com Las Vegas, NV Broadband Communities 37, 53-59, 60, 85, 92, 95, 101, 102, 104 www.bbcmag.com 813-979-1991 Clearfield, Inc 7 www.clearfieldconnection.com www.bicsi.org

Comcast Inside Front Cover www.comcast.com 26 – 30 Corning Cable Systems Back Cover www.corning.com/cablesystems FTTH Conference & Expo Design Nine 67 www.designnine.com Walt Disney World Swan & Dolphin Hotel Orlando, FL ETI Software Solutions 19 www.etisoftware.com 613-226-9988 Fiber Instrument Sales 89 www.fiberinstrumentsales.com/ www.ftthconference.com rentals FTTH Conference 87 www.ftthconference.com October Great Lakes Data Systems 81 www.glds.com 2 – 5 Comptel Plus Mapcom Systems 15 www.mapcom.com Gaylord Palm Hotel & Convention Center Multicom, Inc 63 www.multicominc.com Orlando, FL NATOA 2, 3 www.natoa.org 877-978-7083 Power & Tel Supply 1 www.te.com/rapid www.comptel.org

Pulse Broadband Inside Back Cover www.pulsebroadband.net 24 – 27 Suttle 37 www.suttleonline.com 4G World Telco TV 103 www.telcotvonline.com McCormick Place Chicago, IL Thermo Bond 51 www.thermobond.com 617-259-2300 Time Warner Cable 9 www.timewarnercable.com www.4gworld.com Walker & Associates 11 www.walkerfirst.com Zhone Technologies, Inc. 5 www.zhone.com November 7 – 9 NMHC Apartment Operations & Technology Conference & Exposition Hilton Anatole Dallas, TX 202-974-2300 www.nmhc.org

April 2012 24 – 26 Broadband Communities Summit InterContinental Hotel – Dallas Addison, Texas 877-588-1649 www.bbpmag.com

104 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | July 2011

Corning Cable Systems helps you focus on the big picture by simplifying your central office design process. The Eclipse® Hardware family and the Enhanced Management Frame (EMF) offer superior cable and jumper routing for efficient fiber management. By offering two versatile hardware product families, Corning allows you to optimize your network’s capabilities. Contact your Corning Cable Systems sales representative to learn how our central office solutions can help you get to the big picture faster.

Find out more and register to win a free gift at offers.corning.com/BBP2011

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