2012 Cruze Structural Analysis (Rocker Panel) • Problem Statement • Goals • The Rocker Panel Assembly • The NAAA Structural Damage Policy • Recommended Solution • References • Contact Information • On a NAAA Standards Committee call, a concern was raised about the proper interpretation of rocker damage on the new Chevy Cruze. • Apparently the LT and LTZ versions have a metal rocker outer panel that sounds like an extension of the floor pan. There is no inner rocker panel, just the outer. • Auctions out there are confused as to how to call damage to the rocker. • Analyze the 2012 Chevy Cruze structure • Identify any variances between NAAA recognized structural components vs. Chevy Cruze Structure • Recommend balanced disclosure strategies for all stakeholders

Vehicle Specifics • Structure type is unitized (Unibody) • Structural design does not differ across various trim packages. • Area of concern no different than majority of unitized structures. • Rocker panel assembly consists of both ‘inner’ and ‘outer’ sheet metal.

Left inner rocker panel Right Inner rocker panel Right Outer rocker panel

Floor Pan Assembly Pinch weld (connects rocker panels) Inner Rocker Remove and Replace Inner Rocker Remove and Replace (continued) Inner Rocker Remove and Replace (continued) Inner Rocker Remove and Replace (continued) Inner Rocker Remove and Replace (continued) Outer Rocker Remove and Replace Outer Rocker Remove and Replace (continued) Outer Rocker Remove and Replace (continued) Outer Rocker Remove and Replace (continued) Outer Rocker Remove and Replace (continued)

• Policy clearly outlines both rocker panel disclosure requirements • Inner Rocker • Disclose any existing or repaired damage including replacement. • Replacement may qualify for alternative (Certified Structural Repair) disclosure as per the policy. • Outer Rocker • Disclose replaced outer rocker panels only. • No disclosure required for existing or repaired damage. • Inspect the as any other Unibody frame • The NAAA Structural Damage policy is sufficient for the frame type. • Use the Remove and Replace specifics as guidelines for the inspection • Inspect exterior for irregular gaps in panels and paint or body repair defects. • Inspect interior for turned bolts and paint or body repair defects. • (2011). Chevrolet. The 2012 Chevrolet Cruze. Retrieved November 10, 2011, from http://www.chevrolet.com/cruze-compact- car/?seo=goo_|_2008_Chevy_Retention_|_IMG_Chevy_cruze_|_Chevy_cruze_|_ chevy_cruze&utm_source=Google&utm_medium=cpc&utm_campaign=Retention- Chevy-Chevy_Cruze&utm_content=Search&utm_term=chevy_cruze • General Motors (2010). Service Information. Chevrolet Cruze US/ version Rocker Inner Panel Replacement . Retrieved November 10, 2011, from http://genuinegmparts.com/pdf/vehicles/Chevrolet/Cruze/2011/12%20Rocker%20I nner%20Panel%20Replacement.pdf • General Motors (2010). Service Information. Chevrolet Cruze US/Canada version Rocker Outer Panel Replacement . Retrieved November 10, 2011, from http://genuinegmparts.com/pdf/vehicles/Chevrolet/Cruze/2011/13%20Rocker%20 Outer%20Panel%20Replacement.pdf • National Auto Auction Association (2011). Arbitration Policy. NAAA Structural Damage Policy. Retrieved November 10, 2011, from http://www.naaa.com/pdfs/NAAAArbitrationPolicy_Jan2011.pdf • Pictures courtesy of Hendrick Chevrolet of Gwinnett, Duluth, Georgia • Matt Arias • Director, Operational Excellence (Manheim Arbitration) • (678) 645-2182 or [email protected]