INSIDE! WHY A SOFTWARE MIGRATION CAN FAIL ... AND HOW TO STOP IT! $7.00 U.S. INTERNATIONAL

® SPECTRUMSPECTRUMTHE BUSINESS COMPUTER MAGAZINE NOVEMBER/DECEMBER 2005 • AN IDBMA, INC. PUBLICATION appyappy HolidaysHolidays fromHH Spectrum to you! H INTERNATIONAL

® SPECTRUMNOVEMBER/DECEMBER 2005 appy WEBONOMICS: OPEN SAYS ME How does OpenOffice, the open appy 28 source software that you can use without coughing up hundreds of dollars per workstation, really stack up against Microsoft Office? BY MELVIN SORIANO

to you! RFID — JUSTIFYING THE ROI If you can’t believe how much an RFID implementation can cost, take a look at this breakdown of costs and how it could pay HolidaysSpectrum 6 fromH off for your company. BY NATHAN RECTOR WHY THE MIGRATION TO A NEW SOFTWARE APPLICATION 26FAILS ... AND HOW TO STOP IT! Costs involved in a failed software migration can be immeasurable. Here are some tips to help you avoid the pitfalls. BY ROBERT R. COLTUN

REVELATION TECH TIPS: CONVERTING, MIGRATING OR 18 FRONT-ENDING APPLICATIONS AND DATA FOR USE WITH OPENINSIGHT Learn about Revelation’s new Character to OpenInsight (CTO) interface, a set of features that allows MultiValue developers to take an account save of an existing application and restore the saved account as an application within OpenInsight. BY ROBERT CATALANO

THEN... AND NOW — KEYSTONE: 30 YEARS OF DELIVERING 42 MULTIVALUE APPLICATIONS TO THE PUBLIC SECTOR Starting out as a Microdata Reality dealer, Keystone Information Systems has grown to be a cor- nerstone of the public education, local government, and public safety vertical markets, while retaining the value of MultiValue database management systems.

TECHNICAL UPDATE: JBASE INTERNATIONAL ENABLES 22DATA AT REST ENCRYPTION WITH DREM As demand for data security continues to rise, organizations are starting to require that critical data be encrypted inside corporate databases. jBASE has a new solution with the intro- duction of the Data at Rest Encryption Module (DREM), which requires no appli- cation code changes.

HISTORY OF MULTIVALUE: SPECTRUM’S 25TH DEPARTMENTS 38ANNIVERSARY — THE HALL OF FAME Growing from a user group meeting to a worldwide enterprise with trade shows and confer- 4 From the Inside ences in the U.S., London, and Australia, International Spectrum is an event that has covered a lot of ground over the last 25 years. Spectrum looks back 31 New Products at the exhibitors and show events that contributed to the making of the MultiValue industry. is a registered trade- AL SPECTRUM ATIO N A Inc. All TECHNICAL UPDATES FROM MULTIVALUE DBMS INTERN 12PROVIDERS Partners HealthCare Systems goes live with a ultiValue is a trademark of IDBM new system built on InterSystems’ CACHE post-relational database. Via mark and M Systems adds enhancements and new features to the Quantum VS other registered trademarks and trademarks are the myViewpoint business intelligence product. Raining Data inks marketing agreements with Sun Microsystems and Stonewall Networks. Northgate property of the respective trademark holders. Information Solutions lands new deals to provide technology solutions.

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 3 [ FROM THE INSIDE] INTERNATIONAL

SPECTRUM® 25 Years NOVEMBER/DECEMBER 2005 GUS GIOBBI Chairman

MONICA GIOBBI 94 Shows President and Counting... NICHELLE JOHNSON Editorial Manager

When we started thinking about the 25th long as we're in the neighborhood, let's go TECHNICAL ADVISORY BOARD Anniversary Spectrum Show a year ago, we discuss it." Henry Eggers, Independent Consultant said, "Let's do one article in each issue After taking a closer look, "in the neigh- Tim Holland, Holland Consulting between now and the show that serves up a borhood," in this case, was an eight-hour Bruce Johnson, Tag Consulting nostalgic snapshot of the past." Sort of a flight away. I also remember one time flying Ronald H. Jones, Ron Jones Consulting "Let's look back to see where we've been; from San Diego to Heathrow, getting off Nathan Rector, Natec Systems maybe we'll learn something about where the plane and going straight to the Olympia Bryan Shumsky, Revelation Software we're going." Exhibition Centre for setup. We had come Melvin M. Soriano, Eagle Rock Information Systems One of the biggest questions was, "Count- a long way from the stomach-turning jitters of booking 200 rooms at Caesar's Lake MISSION STATEMENT International Spectrum ing regional shows, how many Spectrum magazine’s editorial mission is to be the premier independent source of Tahoe in 1982. I had visions of cement useful information for users, developers, and resellers of MultiValue data- shows altogether have we produced?" We shoes back then if we didn't come up with base management systems, open systems business database solutions, didn't know the answer, but we knew it was and related hardware, software, and peripherals. Published bimonthly, the goods. International Spectrum provides comprehensive coverage of the products, a lot. We also wondered how many compa- companies, and trends that shape the MultiValue marketplace as well as the computer industry at large — helping its readers get the most out of nies have exhibited at Spectrum shows over The list of companies that exhibited at their business computer systems. the past 25 years and what could be said Spectrum shows over the years was stag- about them? gering. We found 550 and at that we're not sure we found them all. When you look at So that was the task we took on for this this list, it will conjure up memories. Some issue. What we found was interesting to say comments you'll find yourself muttering MV.ENTERPRISE Mentor Pro the least. are: "Remember that guy — he was a jerk. MO/E MULTIVerse We first looked at how many Spectrum Remember that company — that was a big Native PICK shows had been produced. We had never company back then. Remember that com- PCVerse PICK OA done that before, and guessed it would be pany — what a stupid name! Remember tm about 50. We were way off — it turns out that company — they should have had it Power95 that there have been a total of 93 Spectrum all! Remember that company — I wonder R91 REALITY shows over the past 24 years. The Long what happened to them?" AP/PRO Beach show in March will be the 94th. There's probably limited value in publishing That explains why even though we take the data contained in this archival article, RPL them all very seriously, we've become except that as I've always said, "Spec- MV•BASE somewhat blasé about travel and the trum's activity is a mirror of what's IDBMA’s International Spectrum is published six (6) times per year at the logistics of producing a smooth-run- happening in the MultiValue market at subscription price of $40.00 U.S. in the U.S.A.; $45.00 U.S. in any point in time." When we Canada and Mexico; $50.00 U.S. for other countries. Single copy ning event. I remember having a rates are $7.00 U.S. in the U.S.A. and Canada, and $9.00 U.S. in conversation in Sydney not that looked at the data, it brought all other countries. International Spectrum is published by IDBMA, Inc., back memories of the ebb and 715 J Street, Suite 301; San Diego, CA 92101; Tel: 619/515-9930; many years ago when General Fax: 619/515-9933 E-Mail: [email protected]; Website: flow of our market as the http://www.intl-spectrum.com. Copyright 2005 International Data- Automation wanted us to con- base Management Association, Inc. All rights reserved. Reproduction sider doing a Spectrum show in inevitable waves of prosperity in whole or in part, without written permission, is prohibited. and rough times came along. Singapore. We said, "Well, as PRINTED IN USA • ART AND DESIGN: CP Design; 619-246-6878; San Diego, CA

NEWS RELEASES/UNSOLICITED ARTICLES International Spectrum is eager to print your submissions of up-to-the-minute news and feature stories complementary to the MultiValue marketplace. Black and white or color photographs are welcome. Although there is no guarantee a submitted article will be published, every article will be con- — GUS GIOBBI, CHAIRMAN, IDBMA, INC. — sidered. International Spectrum retains all reprint rights.

[email protected] International Spectrum is a registered trademark and MultiValue is a trade- mark of IDBMA Inc. All other registered trademarks and trademarks are the 4 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 property of the respective trademark holders.

RFID Justifying the ROI BY NATHAN RECTOR

I’ve been talking about RFID for the past year at the Interna- tional Spectrum Shows, as well as in my articles, and to those of you who signed up for the Spectrum Webinar in November. During all of these, I’ve alluded to the costs of implementing an RFID project.

I can’t see your faces when you are reading my articles, but when I talk about it at the Spectrum shows, I see a lot of shocked faces. Most people don’t believe me until I start adding up the expenses for them.

As IT people, we don’t always have to think about ROI other than the project will cost X and the sales it will bring in is Y. RFID is not as simple as Y - X = profit, and I’ve yet to see a really good formula you can use to generate the ROI of RFID.

Because of this, you have to look at several factors, including the nebulous “soft profit” from personnel savings and efficiency gains, over-stock/out-of-stock savings, and the advantage of the collected data. Continues on page 8

6 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 International Spectrum’s 2005 Webinar Series

Webinar #7 Thursday, December 1, 2005 Using Excel Pivot Tables to Analyze Your MultiValue Data Presenter: Jim Paul, President, Northec Consulting

Webinar #8 Thursday, December 8, 2005 Radio Frequency Identification RFID) – What / Why / How? Presenter: Nathan Rector, President, Natec Systems

Webinar #9 Thursday, January 12, 2006 Using Your MultiValue Data with Excel and Word Presenter: Nathan Rector, President, Natec Systems

Webinar #10 Thursday, January 19, 2006 Using Your MultiValue Data with Excel and Word Presenter: Lee Burstein, President, Dynamic Systems

Webinar #11 Thursday, January 26, 2006 Sarbanes-Oxley After the Rush Presenter: Susan Joslyn, SJ+ Systems Associates

TO LEARN MORE VISIT www.intl-spectrum.com

INTERNATIONAL SPECTRUM I 715 J Street I Suite 301 I San Diego, CA 92101 Tel: 619-515-9930 I Fax: 619-515-9933 I E-mail: [email protected] The Company To place this article’s information into a more real-world situation, let’s cre- The first ate a theoretical small manufacturing RFID company.This company, called Justifying the ROI “Tracey’s Quilts,”supplies custom Continued from page 6 quilts.We’ll assume that 100 quilts are question made a day, and they are shipped out Compliance the next day (five quilts per box). If you are looking at RFID due to com- To top it off, we’ll also assume there you need to pliance issues, then you really don’t are no seasonal ups and down, and have much choice, and are looking for the company never has supply chain the least expensive way to imple- shortages. I know, it’s unrealistic— ask is do ment.All I can say is, take a stepped every business has ups and downs approach to implementation. and supply chain shortages—but hey, you need Even though you have to implement it, ... this is just theoretical. that doesn’t mean you won’t see a ben- efit in doing it. RFID doesn’t only help Quilt Prices: $25.00 an open or your customers, but also helps you. Quilt Costs Closed or Open System? Raw Costs: $15.00 per Quilt closed The first question you need to ask is Manufacturing Costs: $5.00 per Quilt do you need an open or closed sys- tem? An open system is one where Gross Profit: $5.00 per Quilt system? your customers or vendors want to use your RFID tags in their environment.A closed system is when your company For those purist, business majors, I’m will be using RFID in-house for manu- sure you can see a lot of holes in my facturing and inventory controls. numbers and assumptions, but bear with me, I’m trying to make this as Closed systems will cost less because simple as possible. you have more control over the envi- ronment the tags will be read in.You If you have made it this far without a can find the readers and tagging sys- glazed over look, and are laughing at tem that work for you in-house. my simplistic example, please email me. I wouldn’t mind a better real- When you start with an open system, world example. then you have to deal not only with the tags and readers for your in-house Adding It Up system, but also for how your cus- Now comes the scary part for most tomers are going to be using the tags. people ... and where I get most of the You also need to decide which tags will shocked looks in my seminars.The initial work best for your customers. If you cost for the RFID hardware. need to use EPC tags, then you’ll need “Tracey’s Quilts” has two warehouse to sign up for a GTIN number.The reg- doors and they need to keep track of istration fees can vary per company. the location of each quilt in the manu- In my example, I’ll use an open sys- facturing process. Each quilt will go tem, using EPC tags. I’m also assuming through multiple workstations before I already have a GTIN number. it is packaged and shipped.

8 INTERNATIONAL SPECTRUM SEPTEMBER/OCTOBER 2005 Please keep in mind that these num- another. Let’s start with some benefits Workstations: bers can vary depending on the types based on your sample company: of hardware you pick, and where you Cutting: 1 purchase your hardware. Sewing: 2 Production Time Efficiencies QA: 1 Once you have the hardware, you Since each workstation has a differ- have the development costs and test- Shipping: 1 ent person working at it, you can ing costs. Let’s assume this will take keep track of how long a quilt is at Dock Doors: 80 hours at $25.00 an hour. a workstation.This allows you to Receiving: 1 keep track of each employee’s effi- ciency ratings and if specific prod- Shipping: 1 Development: $2000.00 ucts or lots require more labor to Total Start-Up: $19,966.00 be charged for them. Each workstation will have a handheld As you watch each quilt go through RFID reader, and the shipping door the manufacturing process, you will have an RFID portal. I’m going to I’ll bet your first response is:“Yeah. I notice that there is a bottleneck at assume that none of our vendors are can’t afford that.”Bear with me for a one of the sewing stations.You then NOT providing RFID systems, and little bit longer.The next section will look at why,and find out that the per- the receiving door will not be used help you convince your management son at that station is taking a coffee for shipping.This allows me to not that this is required. break every 30 minutes.After a little require an RFID reader at the personnel adjustment, you find you receiving door. Benefits can increase your production from I will also NOT be keeping track of Most benefits are not seen immediate- 100 quilts a day to 120 quilts a day. ly, but come over time as more data is my raw materials with RFID tags to Another possible bottleneck is collected. Obviously, the benefits to start with. I will only keep track of found at the cutting station.You find one company won’t be the same for the quilts we are making. that 40% of time spent on each quilt is at the cutting station. If you add another person to the cutting sta- Dock Doors: $4000.00 x 1 = $4000.00 tion, then you can reduce the time Workstation: by 1/3, increasing the number of quilts by 12. Reader: $550.00 x 5 = $2750.00 If you tried to do time estimates PC: $600.00 x 5 = $3000.00 using barcodes or time sheets, your ======production people would spend $ 5,750.00 more time filling out information than doing their actual work. Printers: Cut Station: $5000 = $5000.00 Reduction of Data Entry Errors Shipping: $5000 = $5000.00 Every company has some kind of data entry during the production ======cycle. Most of the time, the informa- $10,000.00 tion is collected and passed on to Tags: your data entry or accounting department.This means data collec- EPC Item Tag: $0.09 x 2000 = $180.00 per month tion on paper or keyboard which is EPC Shipping Tag: $0.09 x 400 = $36.00 per box per month prone to entry errors by the user. ======Not all data entry errors are errors $216.00 in the data. Sometimes the data is just incomplete.

Continues on page 10

INTERNATIONAL SPECTRUM SEPTEMBER/OCTOBER 2005 9 If I just look at the increase in produc- SpotLine tivity that I have gained, the numbers change from the following:

RFID Tracey’s Quilts Justifying the ROI Sales: $650,000 per year Continued from page 9 If you assume that 1% of all data entry has COGS: $390,000 errors,how much time would you save? Labor: $130,000 Shipping Errors ======Every company has shipping errors. Gross Profit: $130,000 Either shipped to the wrong place, incomplete orders, or placement on Terminal Supplier After performance the wrong truck. Text Based improvements: This costs time and money, and Sales: $858,000 per year Thin Clients sometimes customers. By tagging boxes and items in boxes, you can COGS: $514,000 have alert systems in place that will Labor: $171,600 SpotLine Inc. tell the user when a box or item is ======4000 Bridgeway Suite 304 in the wrong place before it is Sausalito, CA 94965 Gross Profit: $172,400 Tel: 1 415 332-1679 shipped. 1 888 827-1836 (toll free in USA) You also now have a guaranteed www.spotline.com means of tracking when a shipment Summary was dropped off.This allows you to Each company will have different ben- deal with calls from customers efits, and equate a different value to PICK about not getting items. them.The one thing to remember is There have been a few companies that you are not likely to see the PROFESSIONAL that used to have customers that immediate ROI, or where you will see Don’t make the mistake of placing would call them up and say they the ROI come from. your career in the hands of just ANY search firm. We are professionals who didn’t get an item.The companies The main area I have seen ROI come understand the importance of CONFI- would just ship out a replacement from is productive reports and less DENTIALITY and RESPECT of a job since it was cheaper than arguing. search, and our database of clients is shipping errors. If you have already one of the largest in the country. With RFID as part of their shipping, implemented an RFID project, I would Unlike the rest, we will work in YOUR they know for sure that something best interests’ to help you further your like to hear where the ROI is showing career. Because of our dedication and was shipped, when, where, and up in your company. is professionalism, we are recognized as what truck. the leaders in the PICK/UniVerse/Unida- ta placement industry in the Tri-State area and throughout the U.S. So if you are tired of putting yourself at the ROI NATHAN RECTOR, mercy of the rest. OK, technology usually lasts for five a regular contributor CALL THE BEST! Contact... years, but since RFID is changing so to Spectrum, is owner quickly, let’s assume three instead. Matt Hart of Natec Systems, a con- Prorating the initial costs over three EXECU-SYS, LTD years you get: sulting firm specializing 1 Penn Plaza, Suite 3306 in D3, AP and R83 envi- New York, NY 10119 (212) 967-0505 Initial Cost: $6655.00 per year ronments and custom (800) 423-1964 x 302 Tag Costs: $2592.00 per year programming. He can be reached at Fax: (212)947-8593 [email protected] or Email: [email protected] ======www.natecsystems.com. Consultants Needed Nationwide Total: $9247.00 per year

10 INTERNATIONAL SPECTRUM SEPTEMBER/OCTOBER 2005

Technical Update

What’s Happening in the World of MultiValue Database Management System Providers

Via System s Adds Enhancements and New Features to Quantum VS myViewpoint 1.0.9

Query Column Heading Title Wrapping The enhancement permits the user to Via Systems' Quantum VS myViewpoint wrap the description text in a column is a low-cost, graphical business heading, making it more meaningful. Customizable query column widths intelligence solution, delivering the have also been added to help manage features and the business intelligence the overall "look and feel" and usability you need for tactical decision making. of queries. Query Totals Manipulation Automatically monitoring your key busi- The enhancement permits the user the ness performance metrics, myViewpoint choice of displaying query Totals and instantly alerts decision makers of any Sub Totals at the top of the query.This is particularly useful when there are business activity not meeting expectations many rows of data. In these circum- — via your PC — enabling exceptional stances needing to scroll to the foot of a query to view totals is not user- data mining to offending transactions. friendly.

Following are some of the new features Saving Graphical Output available in Release 1.0.9. Properties This enhancement enables graph prop- erties to be saved.The feature also per- mits more than one graph per query to be opened, enabling the user to toggle between the graphs and the query.

12 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 Raining Data Corp. Signs Two-Year Marketing Agreement With Sun Microsystems

Inks OEM Agreement with Stonewall Networks Raining Data Corp. has signed a two-year joint marketing agreement with Sun Microsystems. The agreement provides for Raining Data and Sun Microsys- tems to integrate and jointly sell, market and promote on a worldwide basis the following products:TigerLog- ic XDMS Enterprise Server, Raining Data's TigerLogic Edge Server, Raining Data's ePharma Application Suite Graph Scroll Bars and Sun's Java System RFID Software and other components of the Java Enter- prise System. This enhancement permits the user to invoke vertical and horizontal scroll- The company also announced a multiyear OEM Software License Agreement bars in graphical output. This is appli- with Stonewall Networks.The agreement provides for Stonewall Networks to cable when the graphical output embed TigerLogic XML Data Management Server v2.5 for Linux in the Cor- cannot be displayed in the selected nerstone Security Policy Server. window and is invoked by the user at Stonewall Network's Cornerstone Security Policy Server offering brings syn- runtime. ergy to multivendor network environments by providing a single point, net- work-wide security policy management.This method allows for a centralized, Fit to Size consistent,and secure application of network security policies to all managed This enhancement will re-size the cur- security devices.The Cornerstone Policy Server employs an innovative use of rently selected graph to fit in the avail- XML to control both inventory and data. Its patented technology uses XML able window.This option is invoked by database and XSLT data transformation and SAX-like tag oriented processing. either clicking the "spyglass" icon in Stonewall Networks is an IT security product company;its main product,Cor- the toolbar, or by a "right-mouse" click nerstone Security Management Platform, provides a total security manage- on the selected graph which displays ment vision for enterprises. the menu option. Raining Data's Fiscal 2006 Second Quarter Results Output Field Tab Interface Raining Data Corp. also reported its financial results for the second The enhancement to the user interface quarter of fiscal year 2006. Net revenues for the three- and six-month now incorporates a button to access periods ended September 30, 2005, were $4.6 million and $9.9 million the table properties in the "Output as compared to $5.1 million and $10.3 million for the same three and Fields" tab, eliminating the need to six-month periods in the prior year.The company's quarter and year-to- right click. date operating loss was $0.5 million and $0.4 million for the three- and six-month periods ended September 30, 2005, and $0.3 million and Output Field Properties $0.4 million for the three- and six-month periods ended September 30, The enhancement provides the user with 2004, respectively. Loss per share was $0.04 for the current year quar- an "at-a-glance" view of query output field ter as compared to $0.03 in the prior year quarter and was $0.05 for properties. Bold icons or descriptive text the six-month periods ended September 30, 2005 and 2004. are used to display the setting of each Cash balance was $10.1 million at September 30, 2005, compared to field property in the query. $8.6 million at September 30, 2004.Working capital was $4.3 million at September 30, 2005 up $0.6 million from $3.7 million at September Drill-Down via Graphical 30, 2004. The company computes working capital as total current Hotspots assets less current liabilities. Embedded "hotspots" within a graph, Earnings before interest, taxes, depreciation and amortization (EBITDA) enables the user to click and drill- for the quarter was negative $0.5 and negative $0.3 million for the three down to underlying data. and six months ended September 30, 2005, as compared to $0.5 and $1.1 million for the same periods in the prior year, primarily as a result Continues on page 14 of increased R&D expenditures of $1.1 million in the current year. INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 13 Northgate's services and solutions will Technical Update enable the council's planning depart- ment to: • Streamline its business processes and maximize efficiency; • Provide simple, relevant and up-to- date planning information to the public; • Track the progress of all building and planning projects; • Respond to customer queries more effectively; • Ensure all new building projects Lands New Deals adhere to the latest regulations; • Manage its address data effectively through a flexible Gazetteer; • Measure performance in order to High Peak Selects Northgate to focus on Best Value. Transform Planning and Building Control Service Northgate's Land Charges system will also speed up the processing of local High Peak Borough Council is working land charge searches, allowing users to in partnership with Northgate Infor- record enquirer details, review fees mation Solutions, a leading provider of received and track the progress of software and managed searches across departments. services to the public services and utilities Mike Morris, Client Programme Man- “Our work with markets, on a project to ager at High Peak Borough Council, deliver radical improve- commented: High Peak will ments to its planning "We are excited about the transforma- and building control tion our agreement with Northgate increase efficiency service. will deliver for our customers and staff. Customers will benefit from a Northgate is providing faster and more comprehensive serv- new and upgraded tech- and deliver ice, and staff will benefit from a higher nology solutions which, quality working environment." together with new busi- a better service ness processes,will deliv- David Meaden, managing director of er a more efficient and Northgate Public Services, added: to citizens.” effective service for High "We are delighted to be providing both Peak's citizens and consultancy and a range of solutions to -David Meaden, managing director employees alike. High Peak Borough Council, demon- of Northgate Public Services The Council has selected strating the range of Northgate's capa- four of Northgate's lead- bility in this area. Our work with High Peak will increase efficiency and deliv- ing solutions — Plan- er a better service to citizens." ning, E-Planning, Building Control and a Gazetteer — as well as a new Land According to Northgate Information Charges system.All components will be Solutions, its task is to enhance public fully operational by March 2006. value through the intelligent use of

14 INTERNATIONAL SPECTRUM SEPTEMBER/OCTOBER 2005 people and technology,and to share in Northgate's Revenues and Benefits enabling them to answer queries more the economic and social benefits that solution provides staff with quicker, efficiently; this brings. more user-friendly systems, enabling then to offer a more streamlined serv- Automated systems reducing the In the U.K., Northgate works with four ice in calculating council and business need for manual intervention in day-to- out of five local authorities and every taxes, and delivering council tax and day processes, enabling more staff to police force. Its Gazetteer, Building housing benefits to citizens. be available to citizens. Control, Planning, E-planning and Land Charges solutions are part of North- This project is part of an overall per- Paul Darby,head of financial services at gate's leading range of land and hous- formance upgrade for Durham City Durham City Council, said: Council which includes the opening of ing products used across the U.K. to “We have been steadily working on the new Cityinfo Centres, the "one support councils in delivering a better improving our performance year on stop shops" for information,advice and service to citizens. year, and we see this upgrade as a big assistance on a range of matters includ- ing revenues and benefits. step on the way to achieving the high- Northgate to Provide Durham est levels of customer service.The sys- with Integrated Revenues and Over 89,000 citizens are set to benefit tems that Northgate are implementing Benefits Solution from these performance improve- will enable us to spend less time on rou- Northgate Information Solutions also ments with advantages such as: tine tasks, and more time focusing on secured a new contract worth over Electronic customer services, enabling citizens' needs within the community." £700,000 to provide a new revenues revenues enquiries and transactions to and benefits system for Durham City be handled via the Internet; Council.The contract, spread over five years,will enable Durham to manage its Providing up-to-the-minute informa- Continues on page 16 service more effectively and efficiently. tion to staff members quickly and easily,

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 15 an IT strategy calling for the new appli- cation to utilize object architecture.The high performance and scalability Technical Update CACHÉ is delivering for a wide variety of Partners applications also contributed to the selection of CACHÉ as the database foundation for the new system.“CACHÉ is the underlying database for many of Partners HealthCare Rolls Out our clinical applications,”Flammini said. Enterprise Master Patient Index “InterSystems is recognized for technol- System Built on InterSystems’ ogy innovation and our working part- nership has been highly successful for CACHÉ Database more than a decade.” Delivering Major Patient Safety Benefits “The EMPI application effectively pro- Across Population of Three Million vides a crosswalk of patient information across multiple sites,”Flammini explained. Core patient demographics and informa- tion about patient visits is stored in the InterSystems Corp. announced that Maximizing Care Delivery With EMPI database. Because the EMPI estab- Partners HealthCare System Inc. has Advanced Object Technology lishes a patient's identity across the Part- gone live with a new Enterprise Mas- CACHÉ delivers high performance, ners network, a physician in any location ter Patient Index (EMPI) system built massive scalability and innovative can access critical patient data from mul- on InterSystems’CACHÉ post-relation- object technology that were key driv- tiple institutions seamlessly. “The physi- al database. ers in the decision to cian has complete build a new EMPI sys- access to the patient's The leading database provider in tem in-house, accord- in-network history.This healthcare, InterSystems develops CACHÉ ing to Steve Flammini, results in significant and markets the CACHÉ post-relation- Partners CTO. “Our delivers high benefits in terms of al database and the Ensemble univer- previous system, built performance, patient safety across a sal integration platform. InterSystems on traditional relation- population of about offers a broad set of MultiValue exten- al database technolo- massive three million that we sions for CACHÉ, which were intro- gy, had been running serve.” duced at the International Spectrum for about a decade,”he scalability and The fast performance 2005 trade show. These extensions explained. “Basically, innovative object enable the migration of MultiValue of the CACHÉ-based we took all of the les- application has proven applications to CACHÉ and bring the technology that sons we learned over key to handling the high full range of CACHÉ object and SQL the life of that system, volume of information development technologies to Multi- were key drivers identified all of the requests received on a Value developers. new capabilities we in the decision to 24 x 7 basis.Typically,the Recognized worldwide for the ability wanted,and the results EMPI system responds were the specifications build a new EMPI to leverage innovative information to more than 20 million for a new 'dream sys- technology, Partners is an integrated system in-house. service requests from tem,'” he said. other applications and delivery system that offers patients a more than 100,000 continuum of coordinated high-quali- The ability to cus- transactions each day. ty care. The system includes primary tomize the application for Partners’ care and specialty physicians, com- specific needs was one key element in While the system has been running on a munity hospitals, the two founding the decision to bring EMPI system production basis for only about three academic medical centers, specialty development in-house.In addition,the months, “the move from a purchased facilities, community health centers, robust CACHÉ object technology and application to a CACHÉ-based applica- and other health-related entities. capabilities fulfilled criteria based on tion developed and maintained in-house

16 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 is already perceived as an organizational lege to work with their IT staff on this A free, fully functional, no-time-limit success,”according to Flammini.“Benefits initiative.” copy of CACHÉ can be downloaded such as more rapid system response, or requested on CD from the Inter- faster access to rich data, the ability to About InterSystems Systems Web site. prioritize enhancements and customiza- Headquartered in Cambridge, Massa- tions in the most optimal way possible, chusetts, InterSystems Corp. (www. About Partners HealthCare and having complete control over the InterSystems.com) has served the Partners HealthCare System Inc. development cycle are likely to deliver a needs of IT organizations and inde- rapid return on our technology invest- pendent software vendors for more (www.partners.org) is an integrated ment,”he added. than two decades. InterSystems' inno- healthcare delivery network. Massa- “It is well recognized that EMPI sys- vative products, the CACHÉ post-rela- chusetts General Hospital, Brigham tems are central to the realization of a tional database and the Ensemble and Women's Hospital, Faulkner Hos- seamless electronic medical record universal integration platform, enable pital, McLeans Hospital, Newton- the rapid creation and fast integration across a healthcare community. EMPI Wellesley Hospital, Spaulding of high-performance applications. systems are highly complex and Rehabilitation Hospital and North extremely challenging to develop and Over four million people use mission- Shore Medical Center are among the implement,” noted Paul Grabscheid, critical applications based on InterSys- major institutions comprising Part- InterSystems vice president of Strategic tems' software. Twenty five regional ners HealthCare. is Planning, “and Partners has set a new offices serve application developers standard for healthcare technology and integrators around the world, and innovation with its new CACHÉ-based 24 x 7 support is provided for all Inter- EMPI implementation. It's been a privi- Systems products.

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 17 [REVELATION TECH TIPS]

By Robert Catalano, Revelation Software Converting,

Migrating,or Front-ending Applications and Data for Use with OpenInsight

t Revelation Software, product development and enhancement is an ongoing,continuous process.Since I began writing this series of A articles,we at Revelation Software have developed a Character to OpenInsight (CTO) interface. With this new set of features, built into OpenInsight release 7.2 and above, MultiValue developers will be able to take an account save of their existing application and restore the saved account as an application within OpenInsight. All files will be created in a specified location,all dictionaries will be converted as best as possible,and character-based programs will be able to compile and run “as is” under a VT100 emulation.

In this article we will address converting an existing MultiValue application called MYAPP to OpenInsight using the Character to OpenInsight (CTO) interface as well as using the forms designer to create a graphical interface to that application.

18 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 dictionary,” and system tools like ED, As discussed in our previous article, Character to BASIC, LIST/SORT,etc.) data is stored externally from the appli- cation and may exist anywhere on the OpenInsight (CTO) The CTO interface can be invoked The CTO interface supplements the network. For our sample conversion from a terminal emulator using telnet, GUI interface that is synonymous with we will create a folder called or directly from the Windows com- MYApp_Data located on our server. OpenInsight. Both the GUI and CTO mand prompt. Figure 1 is a screen shot The dictionaries and data from our vir- interfaces communicate with the Rev- of the OpenInsight character interface tual ACCOUNT-SAVE will be restored elation OpenEngine (the “heart” of the logged in to the SYSPROG application. database environment).Therefore both to this folder. Utilizing the line editor interfaces have access to all the files and programs stored in the database, and can interoperate to some extent. Rather than drawing Windows or Linux Desktop graphical forms, how- ever, the CTO handles the processing of traditional multivalue PRINT,INPUT, etc., statements (including, of course, support for cursor movement and screen attribute control). In addition, the CTO emulates an environment and tools that are familiar to the traditional MultiValue developer and user (includ- ing a command line prompt, support Continues on page 20 for PROCs and Paragraphs, a “master FIGURE 1

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INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 19 Converting, Migrating, or Front-ending Applications and Data for Use with To complete our conversion process, OpenInsight we now need to compile our BASIC Continued from page 19 programs so that they can run within OpenInsight as a character applica- provided by the CTO interface as how the ACCOUNT-RESTORE process tion.The source code from our original shown in Figure 2, we create a conver- automatically converted correlatives application is passed through a pre- sion record called MYAPP*TRANSLATE and conversions to OpenInsight cal- compiler and then compiled for use in the master dictionary table (MD). culated columns. within OpenInsight. The OpenInsight CTO interface also provides support for PROCs and Paragraphs.

FIGURE 2

Next, as shown in Figure 3, we will select our virtual tape and proceed with the ACCOUNT-RESTORE. The CTO interface supports the multivalue FIGURE 5 terminal control language (TCL). Example of PROC output Going GUI Now that our application has been converted “as is” to OpenInsight, the next step is to convert the existing program to a graphical format. This is accomplished using the form designer tool within OpenInsight.This tool cre- ates graphical forms using the data dic- tionaries that were converted during the ACCOUNT- RESTORE process. FIGURE 3

After the restore is completed, our MYAPP application has been created within OpenInsight. Our dictionaries and data have been converted to OpenInsight and are now ready for use with our Form Designer and Report Builder tools. Figure 4 depicts

FIGURE 4

20 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 basis. In fact, you can have a mixture of character and graphical forms all with- in the same application. In the first article of this series (July/August 2005), we posed the fol- lowing questions:“What is involved in converting another MultiValue applica- tion to OpenInsight?”, “How do I uti- lize OpenInsight as a graphical front-end to my existing MultiValue application?” and “How can I migrate my data for use within an existing OpenInsight application?” FIGURE 6 I hope that this series of articles Example of BASIC output has answered these questions and demonstrated a clear path to converting, migrating or Conclusion front-ending your existing appli- cation for use within OpenIn- Now, the choice is yours: sight. If you have any questions, with OpenInsight’s CTO please feel free to email me at interface you can run your [email protected] is existing character-based application “as is” and migrate to a graphical FIGURE 7 Creating a form using interface on an “as needed” the form designer tool

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 21 Technical Update

Demand for Data Security Continues to Rise; jBASE International EnablesDREM Data at Rest Encryption with The Problem · Unscrupulous employees stealing As demand for data security continues customer and other valuable data from to increase, organizations are begin- the installed systems ning to encrypt critical data inside corporate databases. Prior Solutions and Their Weaknesses Industry requirements and the emergence of laws and The jBASE jBASIC programming lan- jBASE International regulations requiring data guage has for some time had the ability to encrypt data strings using its recently announced the protection mean that private information such as medical “encrypt” and “decrypt” functions. availability of its Data records, social security and However, these have proved inade- customer credit-card num- quate for most VARs. Not because they at Rest Encryption bers, payroll/benefits data, don’t work, but because each and every program that requires encryp- Module (DREM), a driver’s license numbers and more need to be kept secure. tion and decryption must be changed! powerful new jBASE Each and every dictionary item that These requirements for data wants to display decrypted data must cross-platform facility at rest encryption are driven be altered! Many end-user applications because of external pressures require thousands of changes to pro- that supports 128 bit from: gram code and dictionary items.This is encryption and · Government regulations and time consuming and costly and in non-compliance penalties via many instances leads to poor perform- decryption of data at such laws as HIPAA, Sarbanes- ance as well as costly debugging and Oxley and the Patriot Act quality issues. Then, of course, there the file system level are the real-world considerations not · Competitive risk to Value addressed by these functions, such as without the need for Added Resellers (VARs) from the fact that some users are allowed to application code other software vendors offer- see the data in its decrypted state ing encryption within their when running ad-hoc queries at TCL changes! application while others are not. For example, just · Payment card industry and because the doctor can view a bank requirements for encryp- patient’s medical record does not tion for companies doing busi- mean that this private information ness with them should be open to viewing by a differ- ent user (such as the receptionist). Continues on page 24

22 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005

been determined and the necessary Technical Update user groups within the Unix or Win- dows environment have been created.

Continued from page 22 DREM Doesn’t Need the Program These limitations not only impact programming required. There is no Source Code to Make It Work jBASE but also affect other MultiValue ongoing administration. This makes DREM particularly appeal- database vendors that only offer the ing to companies that require encryp- And how do you encrypt an applica- same capability to encrypt and tion, yet do not have or have lost the tion if source code for some programs decrypt strings of data using functions source code. The implementation of has been lost or destroyed? jBASE’s within the programming language.The data at rest encryption has zero impact data at rest encryption technology is amount of work required to encrypt on application programming or the also the solution to this quickly grow- and decrypt comprehensively, accu- modification of dictionary items, and ing problem.Programs will not need to deployment is easy. rately and efficiently using nothing be recompiled, so the lack of source more than encrypt and decrypt func- code is not an issue. tions will at best be time consuming, With DREM There Is No Ongoing Administration costly and disruptive! At worst it could DREM Is Scalable DREM will not increase administrative be inadequate and put the company at The algorithms used by DREM include overhead. Once the file is encrypted risk. The impact could possibly be as file compression of the encrypted files and the access groups are assigned the large as the year 2000 COBOL prob- and the caching of frequently refer- project is complete. lems were for mainframes for those enced large records. Although a small users requiring encryption. number of files may increase in size, DREM Requires No User Inter- The real-world situation is even worse other files get even smaller.As a matter vention for VARs with large installed bases of fact, we have seen real-world cases There is no need for a user to know because not only does the VARs appli- where some files shrank to be about anything about encryption. Company 30% smaller because of jBASE’s encryp- cation require change, but each indi- management can be secure in the tion technology. And that means 30% vidual customer’s customized knowledge that they are meeting stan- less disk activity for reads and writes. programs require change. dards that will pass audit requirements. All encryption and decryption will The DREM Solution cause some performance overhead. DREM Is Developer Friendly DREM offers an immediate solution DREM minimizes this overhead to a far There is no need for a developer to that enables organizations to instantly greater degree than just using the understand the encryption process.All gain the security benefits of encryp- encrypt and decrypt functions provid- the developer needs to know is the tion while avoiding a massive enhance- ed with the MultiValue database. fields and or the files that require ment project. Developers and users can encryption and to create those files choose fields within individual files or DREM Is Flexible with the CREATE-EFILE verb. entire files to be encrypted and DREM offers automatic whole file or decrypted without any involvement field encryption as defined by the user DREM Allows for Individual and/or Group Designated Users from jBASE International. DREM also during installation. It also offers selec- Companies can choose which users see allows them to choose which users are tive viewing of encrypted data on a the decrypted data on a file-by-file basis. allowed to see the decrypted data with- file-by-file basis based on individual in a given file, no matter which tool is users or groups of users. DREM Is Value Priced used to view that data. DREM Deploys Quickly and Easily End users must compare the cost of With DREM your company will not lose In most cases,the entire set of files that changing all programs and dictionary customers (and lost customers means needs to be encrypted can be convert- items, delayed new projects, and the lost revenue) because of the inability to ed within hours without changing any use of outside consultants with the encrypt their systems in a timely man- programs or dictionaries. Setting up competitive price of DREM. It will be ner. DREM allows a system to be fully the policies of which users can see easily concluded that DREM is the and comprehensively encrypted and which data within these files takes most cost effective solution by far compliant within hours. There is no minutes once user permissions have available on the market today.

24 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 DREM Was Created Using jBASE The DREM jEDI intercepts the applica- that normally can be completed in a jEDI Technology tion’s open/read/write/delete/clearfile few weeks rather than months. jBASE This unique jBASE innovation enables calls to/from the data source and per- International is very price competitive developers to achieve seamless inte- forms the necessary encryption/decryp- for companies migrating to jBASE as gration with foreign databases and tion and security functions at that level. the additional expenditure in acquir- external functions. The published The interface provides a consistent view ing jBASE licenses to replace the interface provides a common set of of all I/O to the calling program and to incumbent database licenses is taken rules and syntax to access any database the rest of the system. DREM works into consideration. Users will also find or data source. By means of specific jEDI seamlessly to deliver capabilities for that the ongoing support rates are drivers, jBASE BASIC I/O statements can securely and efficiently managing data at some of the lowest in the industry. rest encryption. DREM gives access to access and manipulate any jBASE file as As well as getting access to DREM, the files by using all existing jBASE utili- well as any other database such as Ora- there are other advantages to switching ties, verbs, application programs and dic- cle,SQL Server and DB2 as simply as they to jBASE. jBASE runs on the operating tionaries without the can access standard system, not in a virtual environment as There is no need to modify them. jBASE files or other MV do competing products. Basic pro- Existing records can be database files (UniVerse, grams are actually converted to C code encrypted, and encrypt- UniData, D3, Cache etc). and run as native applications on the need for a ed records can be The encryption and operating system. Files are stored with- decrypted as easily as decryption of data files in the native file system. jBASE pro- creating a new file with is treated by jBASE as a developer to vides a flexible, robust and open the appropriate encryp- normal read or write to architecture allowing users to expand tion definitions and the standard jPLUS (files into whichever areas of technology using the COPY verb. greater than two giga- understand the they wish without disrupting the core And DREM requires no bytes) or j4 files. elements of either the application or changes to the applica- the data models.With the introduction The jEDI system also encryption process. tion code, providing the of the mv.NET product, jBASE has fur- provides a number of system is jBASE Release 4 ther redefined the boundaries and other useful generic compliant. facilities to the applica- All the developer allows applications to be easily opened to the mainstream world with a com- tion developer, such as jBASE Release 4 plete Microsoft development infra- transaction boundary Interestingly for users of needs to know is structure encompassing all the features support across multi- other MultiValue data- of Visual Studio (VS2005 compatibility ple databases and sec- base products, it will also just released). is ondary indexing. The the fields and or often take much less Transaction Journaling time and be far less cost- product uses the jEDI ly to migrate an applica- interface to log transac- the files that require tion to jBASE rather For more information, visit www.jBASE.com tions to just about any than to change the code device for any and all for encryption capabili- encryption and to data sources. All work ties. Migrating to jBASE seamlessly with DREM. has been performed or email [email protected]. jBASE Interna- In addition, the jEDI create those successfully and quickly architecture is ideal for by many users in the sites that require their past with tools being tional will also be showcasing DREM at the investment in their files with the available to assist in application to be main- making the migration tained while being able process easy and effec- CREATE-EFILE International Spectrum shows throughout the to work with DB2, Ora- tive. The changing, test- cle or other RDBMS ing and installation of and use DREM encryp- verb. migrated applications tion technology. on jBASE is an exercise U.S. Check the jBASE Web site for details.

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 25 Why the Migration to a New Software ApplicationFails

and How to Stop It!

BY ROBERT R. COLTUN

I am compelled to write this article that upper management had made all things that had been lacking in the cur- due to a brief encounter I had a few the decisions in selecting the software, rent application. weeks ago. I was walking through a and users had been largely ignored. What I heard next really shocked me. I client’s office, and I overheard a dis- heard that upper management stated, cussion by several employees that they “They are going to use whatever the were extremely unhappy with the I was astounded to project group says is the best package ... new software being installed by the period.”In addition,it was stated that the company. It seems that the company find out that upper employees would use “whatever we had purchased a new application management had decide, whether they like it or not, and which it felt was superior to the exist- they have absolutely no say-so in the ing application. The existing applica- made all the matter at all.”I have to tell you that what tion had been in use for several years, I really found funny was that later in the and the users knew better than anyone decisions in selecting day, while in another portion of the the shortcomings of this application. office, I overheard the project lead dis- These employees were frustrated the software, and cussing the installation of the new appli- because they were the first depart- cation and how well it was going. I ment designated to use the new appli- users had been largely almost choked. cation, yet they had never been One of the most important involved in the selection process. ignored. functions is the formation of I really do not take pride in listening to a project team. other people’s conversations,but I was It seems that neither the employees extremely intrigued by what I was nor the managers of the department There are many tasks that need to be hearing from this group of users. As I were ever asked what they would like identified and performed once you listened in,I heard several points being to see in the new application. I even decide that a software migration is discussed that I just could not believe heard that they tried to speak and pro- needed in order for a company to happened. I was astounded to find out vide input as to what they needed ... expand and adjust to the ever-chang-

26 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 ing requirements of the marketplace. ware to do what you actually needed it that does not go over,maybe the vendor In accomplishing these tasks, there are to do in the first place. In this case, you will allow you to bring a team in to work certain critical functions that must be may even have to start from “square on a version of the software in his office. adhered to. I believe that one of the one” to fix the problem. I’ve seen this If you take the time to test-drive the most important functions is the forma- happen to companies in the past, and product, you may be amazed as to the tion of a project team that will oversee have watched these companies spend functionality or lack thereof that the the process. The project team for this years trying to get out of this type of application really has. Commonly task needs to be top-notch—they need mess. Some companies never recover. known as benchmark testing, it is very to be the cream of the crop within the The snowballing effect could impact important in determining if a software company; and the CEO, CIO and/or owners, employees, and stockholders, product will perform adequately. CTO must be able to trust the deci- as well as other affiliated companies. sions that the project team finally Don’t forget the users within agrees upon.If you don’t have the right There are a myriad of tasks your organization. people for this, you’d better get them. that need to be accomplished. Bad decisions at this stage can make or All I can do is stress is that you don’t break your organization. Once the project team has been take anything for granted. Don’t forget formed and the departments consult- the users within your organization.The Let’s not forget that there are many ed, there are a myriad of tasks that way you believe they are working and functions that this team will have to need to be accomplished when doing their jobs may not be what they oversee in order to successfully preparing to upgrade/migrate to a new are actually doing. As an organization upgrade/migrate to a new system.The system.The team needs to address the grows, its need for new and different members of this team need to work shortcomings of the current system. It software products also expands. Never closely together with one another as should also review the hardware infra- underestimate your workers and what well as be liaisons to the different structure. A hardware and software they can provide in the way of infor- departments that may be affected by vendor list needs to be compiled.Ven- mation. Once the decision to this migration. There are many times dor requirements should be reviewed. upgrade/migrate is made, the ensuing that higher-level management loses Other companies using the product process will be extremely complicat- track of the daily functions that are should be contacted and interviewed ed. It is better to take a little extra time being performed by its employees.This as to how the software is performing when performing the tasks involved can happen for several reasons, but we for them. Knowing the average num- than jumping in and pushing it won’t get into that here. ber of users on these systems will also through. If you do push it through Secondly,all the departments that will be provide you with some good informa- without doing your homework, you affected by the new system need to be tion. The other companies using the will find that your organization will allowed to supply input as to what their software should be able to supply you pay for it down the road. needs really are. If you do not take the with information that reflects the num- One last bit of advice is that you don’t time to speak with all the different ber of transactions that are being put people in charge of the task/proj- departments, you may find that you may entered on these systems on a daily, ect who think they know everything or may not have made the correct deci- weekly and monthly basis. If your and are unwilling to ask questions sions when trying to determine whether anticipated numbers exceed those of and/or take advice from others. the new application has all the function- other users, the software may not be Nobody knows everything, and the ality necessary for the organization. able to actually meet the requirements people involved in this or any project of your organization. Look,no matter how well the process is should not be so cocky as to ignore the performed for selecting a new applica- Once you have narrowed down your input of the expected users of the new tion, you are probably going to find out selections, you should see if the soft- system as well as their managers. is that the software performs only about ware vendor would allow you to install This article is dedicated in loving memory to Mag- 80% of what you really need it to. If you a version of the software and test-drive it num, my faithful dog and long-time companion, who ignore the employees in the organiza- before actually agreeing to purchase it.If passed away in September 2005. tion who will be using the software,you may find that you have purchased a ROBERT R. COLTUN is the president and CEO of Mount package that may not fit your needs. Olympus Systems Inc., developer of Zeus Data Management soft- Costs involved in fixing “unusable” soft- ware for IT professionals, and a lecturer/vendor at trade confer- ware could be immeasurable. In some ences throughout the United States, Europe, and Australia. He has instances, the problems may become so been active in the computer industry for over 20 years. large that you can never get the soft-

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 27 [ WEBONOMICS] I’ve avoided it. I’ve looked Microsoft and endorse the OpenOffice software package. away. When it morphed away So in the spirit of studying this anti- Microsoft cabal, I’ve written this column from its origins, I thought that using the OpenOffice package. If you already use it, or you don’t mind paying it exemplified how open-source the licensing fees for Microsoft Office, then just move on. You can probably move on as well if you’re prone to illicit software can be unreliable and software piracy. Let me describe to you some of the features of the package and prone to “short-termism.” see if it makes sense to you.

How Does the Open Source OpenOffice OPENStack Up Against Microsoft Office?

SaysBY MELVIN Me SORIANO

But when a monster company like First of all, it’s free. Free as pirated soft- Google decides to buy some time on ware. Only it’s truly open source and its dance card, I figure it’s time to you’re allowed to use it without coughing return to the floor and check things up hundreds of dollars per workstation. out. And that’s what happened this Of course, that means you don’t have a fall. Google announced a partnership tech support line to call, but if that’s not with Sun Microsystems to take on

28 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 though not with the sort of second- guessing attitude that sometimes comes through in Word. For example, that incredibly annoying grammar checker doesn’t exist in Writer. ’Nuf said. The native formats include the various MS Word versions, StarWriter (from SUN), plain text and HTML. You can CREDIT CARD INTEGRATION read and write to these formats rather easily. Going through the toolbar choices and menu options, everything, Seamless Integrations into POS, including mail merge and macros Order Entry and e-Commerce Single or Multiple Merchants come with this thing. TCP/IP - Secure Internet I haven’t seen any of my MS Word doc- Single or Multiple Modems uments maligned by Writer. It looks Your Clearinghouse or Ours good and performs fairly quickly. I VAR Partnerships Figure 1 think that if there’s one area you may have problems with,it will be the Visa MasterCard AMEX macros. They don’t work the Discover Diners JCB same.To be frank, it works better Debit Cards Custom in OpenOffice, but we’re talking compatibility here. The only fea- ture that I might miss would be the outlining functionality. One area that can be frustrating 1-866-796-7600 is the keystroke mapping. It’s rea- [email protected] sonably close to what MS Word www.TotaLinkcc.com does, but the menu looks just dif- ferent enough to perhaps disturb you or the office assistant. I can WEAVER CONSULTING hear it now:“I cannot format my Your Source for: font.”Well, that’s because you for- Figure 2 mat the “Character,”not the “Font.”See ¥ 200+MultiValue UTILITIES! Figures 1 and 2. ¥ HARDWARE & REHOSTING something you usually do anyway, then Instead of MS Excel, we now look at it’s definitely something to consider. Calc. Now, I’ve seen my fair share of ¥ SOFTWARE & PROGRAMMING Now that we understand the biggest serious Excel-heads; they wear ties or difference between OpenOffice and pearls and yet probably would look ¥ ANALYSIS, DESIGN, TRAINING Microsoft Office, let’s see what fea- right at home with pocket protectors. tures are there or aren’t there. I doubt they’ll find Calc similar enough. For most people, though, Calc Authorized Dealer/Partner for: First, to make it easy for you to do your offers a rich grab bag of features that Raining Data own evaluation, feel free to download stand up against Excel any day. Monolith Corporation a version from www.openoffice.org; Accusoft Enterprises the PC version is 73Mb so you’ll need Calc opened up my spreadsheets, and Zumasys either a broadband connection or a lot except for some occasional formatting JBSi more patience than me. issues,the only real problem was in the And Others use of pivot tables.Assuming most peo- Then there are a few components that ple have never heard of that feature, See our catalog, tips, hints & more: fluff out the package, but I’ll look at the most users will feel comfortable with www.weaver-consulting.com ones usually found in offices: word pro- or write/call for free catalog Calc. The menu navigation actually cessing, spreadsheet, and presentations. Email: [email protected] makes more sense than MS Excel.This Let’s take a look at word processing really begs a question:who is Microsoft first. The MS Word alternative is called talking to when they spend hundreds WEAVER CONSULTING Writer and, yes, it is compatible with of millions on their user interfaces? 4553 Calumet Court Word.As I type this, the automatic spell Shingle Springs, CA 95682-9378 checker is correcting and suggesting, Continues on page 30 530/676-6052 ¥ Fax 530/676-5675

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 29 OPENSays Me Continued from page 29 One thing that’s really helpful and is built right into Writer and the entire OpenOffice suite is the easy export to Adobe’s PDF format. No need to bring in an external product or Adobe tool; just save it out and you’re set. Lastly, the alternative to MS Power- Point is Impress. It’s easy to use and sometimes more intuitive. It’s lacking a few minor bells and whistles, but to me they’re almost negligible because Impress has a feature which I simply love. It’s got an extra export format: Macromedia’s Flash.You can take your MS PowerPoint presentation and turn it into a highly attractive Flash anima- tion for your Web site. Slick. For the most part, considering the price, OpenOffice is an amazingly good product with exceptionally good compatibility.The MS import capabili- ties are quite good.As an alternative for those who may want to do work on the road or at home but aren’t inter- ested in paying large fees to Microsoft,

INTERNATIONAL it’s easily a strong and effective soft- ware package for most people.

® On top of that, the beta version has SPECTRUMSPECTRUMTHE BUSINESS COMPUTER MAGAZINE more features coming, including ª improved speed and new functions. For the tech-minded, OpenOffice is - written in C++ and is based on the e tra idea that the functionality is support- Havex you seen it? ed through APIs which are transparent and open, and the natively saved file Everyone’s talking about it, International Spectrum formats are based on XML. ª e-xtra, the new e-newspaper. Check it out.You might find a way to save a dime or two. is Look for e-xtra, on the first and the fifteenth of each month. This e-newspaper has timely industry news, hot topic, classified ads, and things of interest heard on the MultiValue grapevine. MELVIN M. SORIANO works at Eagle Rock Information • Let us know what you’ve heard on the grapevine that you Systems (ERIS), an Internet think we should look into. Application Service Provider • Let us know what’s new at your company that you’d like other and WebWizard/MultiValue people to know! Developer. ERIS has deployed • Find out how to add e-xtra punch to your International enterprise-wide solutions on most Spectrum Magazine ad with a complementing ad in International MultiValue platforms and operating Spectrum’s e-xtra. systems. HTM-Mel can be contacted at • Take advantage of placing an inexpensive classified ad in [email protected] and visited at International Spectrum e-xtra. www.eriscorp.com. You can always call him directly at ERIS’s Pasadena, Calif., Get your FREE subscription at www.intl-spectrum.com offices: (626) 535-9658.

30 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 new Web browser interface, the speed of interactive MITS Report is easy to reporting even against large install, configure and use. amounts of data. Multiple reports may be processed MITS Report includes a against this cached data, Management user-based security model resulting in a much lower so that users may access Information Tools impact on the day-to-day only the appropriate infor- Introduces MITS operational system. Report—an Intuitive, mation. This model allows Interactive Report organizational manage- MITS Report is scalable and ment to set a level of data flexible enough to handle Generator access security so that large transaction volumes Using state-of-the-art individual users may be (millions of source records) technology, MITS Report productive and yet not be and many interactive users. allows users to view exposed to information It is possible to deploy and manipulate reports that is outside of their area MITS Report on the exist- from their operational of responsibility. ing operational system or a products separate server, whichever systems in seconds, With other basic report best fits the business even with large amounts generators, modifying an requirements. of source data. existing report requires Management Information that the system repeat the Management Information Tools Inc., the developer of significant time consuming Tools has nearly 10 years of MITS, the leading OLAP and resource intensive experience offering enter- Business Intelligence Solu- tasks of selecting, retriev- prise reporting solutions, tion for the MultiValue ing and sorting data from and thousands of MITS database market, intro- the operational OLAP Business duces MITS Report, an system. Because Intelligence sys- interactive report genera- of the advanced MITS tems have been tor developed to meet technology of installed world- today's organizations' need MITS Report, Report fills the wide. The the user can upcoming release for flexible, affordable need to have a reporting. MITS Report is sort, filter and of MITS Report is designed to be fast, result- change columns simple way to an exciting time ing in a true interactive quickly —with- for long-time reporting experience. out the need to produce basic supporters of Because of the easy to use re-query the MITS and the Web-browser interface data from the reports from entire MultiValue even non-technical users operational sys- existing market. The can access information tem. This product has been quickly and efficiently. removes the organizational well received by repetitive pro- early viewers who MITS Discover (the new cessing burden data. have provided name for the internationally from the opera- valuable input. renowned full-featured tional system. MITS OLAP Business Intelli- Plus, with just “Our software gence system) continues as the click of the mouse, the engineers are dedicated the solution for in-depth resulting data can be entirely to developing and dynamic data analysis. exported to Microsoft Advanced Reporting and MITS Report fills the need Excel, Adobe PDF and Business Intelligence tools to have a simple way to other popular file formats. for the MultiValue market produce basic reports from and beyond,” comments existing organizational MITS Report uses cached Pat Gilbrough, president, data. With the intuitive data retrieval to optimize Continues on page 32

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 31 Continued from page 31

new Management Information Tools. “As a result, our Sierra Bravo Expands Features of clients may confidently MultiValue-Integrated Online Store implement the most effi- cient, effective and time Sierra Bravo, based in Bloomington, Minn., has expand- proven solutions available. ed the standard feature set of its integrated online We take pride in our prod- store offering to include real-time integrated package ucts and have spent a great tracking and shipping rate calculations with the major amount of time working with carriers. The integration is done using real-time XML our resellers and end users Web services that combine information from the exist- to develop our software to ing business system with information provided by the provide next-generation user online to obtain immediate and accurate rate cal- technology. We are excited culations. with the positive feedback that we have already been “Online shoppers are getting accustomed to having the receiving from the early shipping charges presented to them at the time of pur- reviews of MITS Report by chase,” said Luke Bucklin, president of Sierra Bravo products MITS resellers and end users. Corp. “We developed software to connect to the major Presently engaged with carriers directly to provide instant and accurate infor- introducing this next-genera- mation online.” tion report tool's functionali- “Our clients are always concerned about finding the ty into the marketplace, the best way to handle this, so we invested in a solution company is very encouraged that works for everyone,” said Bill Brakeman, Sierra and pleased to receive the Bravo's director of business development. strong acknowledgement that this powerful product far About Sierra Bravo Corp. exceeds anything they have Sierra Bravo Corp. is a Web solution developer dedicat- seen in the marketplace.” ed to serving businesses using legacy “green screen” systems as well as developing standalone Web solutions Management Information using a variety of technologies and environments such Tools will release MITS as Oracle, SQL Server, PHP, Java and Microsoft .NET. Report in early 2006. The Visit www.sierra-bravo.com for more information. product is being intro- duced at a number of industry forums beginning Reporting and Business this month. Interested par- Intelligence for the Multi- ties are encouraged to visit Value database market. the MITS Web site at Founded in 1996 and www.mits.com for more headquartered in Seattle, Wyse Launches information or contact a Wash., its products are Industry's Fastest, MITS representative at used by thousands of end Sleekest New 888-700-6487 (888-700- user organizations, MITS) or by email at Thin Client resellers and systems inte- [email protected]. grators worldwide. MITS Wyse Technology, the systems are firmly global leader in thin com- About Management puting, has introduced the Information Tools entrenched in a wide range of business areas, Wyse S10 thin client, the Management Information including manufacturing, newest and most powerful Tools Inc., developer of the distribution, retail sales thin-client solution renowned MITS OLAP and services, education, designed for the Citrix Business Intelligence sys- government, healthcare, Access Suite. The Wyse tem (now known as “MITS insurance as well as many S10 joins the Wyse S-class Discover”), is the leading other industries. family of ultra-compact thin developer of Advanced clients, designed for cus-

32 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 What Would Happen to Your Business in a Disaster? Hurricane Katrina Causes Businesses to Re-examine Disaster Recovery Options

(ARA) - Imagine losing your computer or PDA and not having any of the information backed up. How long would it take you to reconstruct that information? What would you do in the meantime? Losing your personal informa- tion is devastating enough, but now imagine that you are a businessperson whose company has been hit by a natural or man-made disaster, destroying all your records and the ability to process transactions. Your business would grind to a halt, perhaps never to recover. Smart business executives know that protecting their company's data and the ability to process that data is vital to business success. Unfortunately, it is all too easy to adopt the mentality that “it will never happen to my company” — until it does. “The bottom line is how long can you afford to be out of business?” asks Mark Hansen, chief technical officer of MarquisNet, a global provider of disaster recovery services. “For most companies, the answer is 'not very long.'” When a company is out of business, both customers and employees are adversely affected. Hansen cites the example of companies shut down by Hurricane Kat- rina. “Many of those businesses will never open their doors again,” he says. “That means someone has lost a business and a lot of people will be looking for new jobs to support their families.” Having an emergency plan in place gives businesses a competitive edge by ensuring that the company's work is not disrupted during a disaster, and that it

COURTESY OF ARA CONTENT always has immediate access to important data. “We can serve as a fully cus- tomizable Disaster Recovery Hot Site (DRHS),” explains Hansen. “In the event of a disaster, we provide alternate workspace, telecommunications capabilities and IT resources needed to reconnect employees to critical business information.” Located in Las Vegas, away from natural disasters often experienced on the U.S. coast line, the facility is five minutes from the airport, providing easy access to clients, yet not in the airport's flight path. It is equipped with N+1 redundancy, meaning every system in the facility has a backup, including air condi- tioning and power sources. “Although we pride ourselves on our state-of-the-art facility, it is our knowledge base that truly sets us apart from other disaster recovery firms,” says company founder and CEO Derek LaFavor. “With more than 20 years of data center experience, we're able to anticipate our clients' needs.” While natural disasters like Hurricane Katrina or technical failures like the recent power outage in Los Angeles are the type of incidents that come to mind when discussing disaster recovery, Hansen knows that it doesn't take an act of nature to shut down a business. “We recently helped a client whose office lease was terminated early. While that may not sound too bad, the company had just one week's notice from its landlord. They needed a place immediately for computers and staff,” says Hansen. “We were able to set up the business temporarily in our facility while they found a new location. Continuity is key in business, and we provide the infrastructure that makes that a reality for our clients.” For more information, visit www.marquisnet.com or call (702) 897-1076.

tomers who require simple By leveraging the new 5.0 performance benchmarks runs faster than most high- and straightforward thin version of Wyse Thin OS, for applications connected end competitive thin computing in a sleek, com- formerly known as Wyse to a Citrix Presentation clients and up to 16 times pact form factor. Blazer, the Wyse S10 Server. Performance bench- achieves high scores on marks suggest that the S10 Continues on page 35

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 33 new BlueFinity Breaks New Ground With mv.NET for Visual Studio 2005 BlueFinity International announces mv.NET Version 2.1.0 for .NET Framework 2.0/VS2005 beta2, the latest version of its .NET-centric developer's toolset. mv.NET is designed to provide the MultiValue developer with a comprehensive solution to the challenge of creating .NET-based applications requiring access to MultiValue databases. Following the official Microsoft release of VS2005, BlueFinity will release an mv.NET version which is not only fully compatible, but which also leverages many of the new features which VS2005 brings to the .NET developer community. “VS2005 is a very important release for Microsoft and we mv.NET is believe it will herald the start of mass .NET adoption in the market,” states David Cooper, senior developer at BlueFin- designed to ity. “Given that our business is enabling .NET for the Multi- Value developer, it was obviously very important for us to

products provide the embrace VS2005 from the outset. To that end, we have been working on a VS2005 version of mv.NET for awhile MultiValue and we are now in a position where we already have cus- developer tomers using mv.NET with VS2005beta2.” Along with the support for VS2005 will come a number of with a other significant new features, for example, enhanced RAD- comprehensive oriented drag and drop support within mv.NET's VS add-in component; support for new MultiValue platforms; support solution to the for additional controls within the Binding Objects (databind- ing) component; new back-end database connectivity challenge of options and many others. creating Cooper feels that the MultiValue market will have an extremely positive reaction. “The MultiValue community is .NET-based characterized by a measured adoption rate of new technol- ogy,” he says. “However, .NET has been with us now in a applications serious way for a good two or three years, so many Multi- Value developers are at the stage where .NET is looming requiring large on their technology radar scope. When people see access to the incredible ease with which .NET combined with mv.NET can boost their development productivity and MultiValue effectiveness, we believe the argument to adopt this tech- nology will be compelling.” databases. The next release of mv.NET will be the start of a series of releases aimed at introducing a range of additional appli- cation development productivity tools built upon the solid, performant foundation that mv.NET already possesses. The VS2005 IDE allows the add-in author to create components which integrate in a much tighter and compre- hensive manner than VS2003. Cooper concludes, “You can bank on mv.NET squeezing out every ounce of benefit from these new capabilities, making the VS2005 IDE an even more nat- ural, effective, productive, and comprehensive application development envi- ronment for all MultiValue developers.” For more information, visit www.bluefinity.com.

34 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 Continued from page 33 faster than Linux-based Fully stateless operation Management, Wyse Tech- vehicle to Citrix's Access thin clients—at a fraction with no data stored locally nology. “Our customers Suite elegantly achieves of the cost. are demanding true PC this objective.” “Wyse's new S10 thin performance and interac- As a result, end users can client is an important tivity with the security, Wyse S10 systems are utilize the Wyse S10 to advancement for business- manageability, reliability powered by Geode micro- access the familiar es implementing thin com- and TCO benefits afford- processors from AMD and Microsoft Windows plat- puting environments,” ed by traditional thin deliver an optimal balance form with virtually no per- said Ricardo Antuna, vice clients. Using the Wyse of cost and performance, formance loss, while IT president of Business Line model S10 as the access departments gain the secu- Continues on page 36 rity, reliability and control that come with choosing Wyse Thin Clients.

“As more businesses choose the Citrix Access Platform and the power of secure, on-demand access Viságe to corporate applications, the demand for higher per- The Most Modern and Cost Effective Tool formance, cost-effective Available in the MultiValue Market and superbly designed devices is growing strong- ly,” said David Jones, cor- porate vice president, Business Development and Corporate Affairs, Citrix. “Wyse Technology, as a Choose the MultiValue long-standing, strategic Citrix partner, offers a com- Development Environment plete range of state-of-the- That Has All The Tools! art access devices. The S10 raises the bar to new levels • Rapid Application Design of functionality and value, • Business Intelligence greatly improving both the • Report Generator user experience and overall • email Processor ROI model for our mutual • Forms Generator customers.” • Fax Gateway The new Wyse S10 with the new Wyse Thin OS 5.0 delivers exceptional per- formance including:

Multiple sessions with seamless windows Appliance-like plug-and- Take a FREE Viságe play installation and config- Test Drive Today at uration www. stamina.com.au Straightforward client imaging that requires only a standard FTP server Viságe

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 35 Continued from page 35

new allowing the S10 to maxi- with offices worldwide, public Web access. This mize ROI and payback for Wyse has been No. 1 in capability means that customers selecting thin thin-client market share for developers can build Web clients for their thin com- the last eight years, enjoys applications for public con- puting infrastructure. a close partnership with sumption utilizing the Citrix Systems, and has DesignBais forms designer “Our long-term collabora- been named Microsoft and know that they will tion with Wyse is enabling “Embedded Partner of the work on all well-known innovative thin computing Year” for three years. Wyse browser types. Some of solutions for users world- customers include FedEx, DesignBais's standard fea- wide, providing a range of Best Buy (Canada), Quaker tures are not supported by options for both the enter- Foods, and Gold's Gym. all browser types, but the prise and high-growth restricted feature set pro- nation markets,” said Erik For more information, vides more than enough Salo, director of marketing, visit the Wyse Web site at functionality to design and AMD Microprocessor Solu- http://www.wyse.com or build public-access Web tions Sector Embedded call 1-800-GET-WYSE. sites. This exciting new

products Group. “Based on development provides a AMD's high-per- “one-stop” development formance, low platform for browser-based power AMD “Our customers are business applications and Geode GX public Web-access require- processors, the demanding true PC ments. Users still only need Wyse S10 thin performance and to know MultiValue to take client provides advantage of DesignBais's users with excep- interactivity with the complete Web-develop- tional computing ment environment. capabilities and security, manageability, performance.” reliability and TCO DesignBAIS supports the creation of design tem- About Wyse Technology benefits afforded by plates. These design tem- plates allow for creation of Wyse is the No. 1 traditional thin clients.” a standard user interface vendor that the that can be easily applied world's largest -Ricardo Antuna, vice president throughout an application businesses and of Business Line Management or its modules. With drop- institutions trust down top menus and side- for scalable thin- bar menus as a standard client computing solutions. feature, user navigation is Wyse provides the hard- simple and intuitive. ware, software, and servic- es that shift computing DesignBAIS was developed complexity to the network, to create enterprise appli- reducing cost, liberating IT DesignBais Intro- cations, not only one-off departments from unneces- duces Cross-browser forms. It provides a zero sary support and mainte- Compatibility for client deployment solution. nance functions, Public Web Access There are no HTA's, plug- empowering users to be ins or installs at the client more productive in their DesignBAIS, a functionally side. Internet Explorer 6 or jobs, and protecting and rich toolset that allows above is the only require- improving access to critical developers to design and ment for extended func- information and business create enterprise-wide tionality, WC3 compliance applications. Headquar- Web-based applications, makes applications avail- tered in San Jose, Calif., recently added cross- able on all compliant browser compatibility for browsers.

36 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 A conversion toolset from great feature that helps fields (or entire sections) The glossary is linked to a SB+ is provided to make make DesignBais applica- on a DesignBais form. user or user group, so you moving applications to tions behave the way that can have one user on Eng- Optional Side-Menu the Web even easier. Internet users expect. Construct lish and another in Chi- nese on the same system. Date Format Con- The designer now has the trolled by Browser ability to completely hide Tab Index Navigation Other Developments We have changed Design- the side menu on a DesignBais now enables Bais to extract the pre- DesignBais form. This fea- the designer to create a Graph support for ferred date format from ture has been developed forms Tab or Entry index for the browser. This will par- as a result of a number of every input field on a This facility enables the ticularly help ASP type requests from DesignBais form. Again this is in designer to add Graphs operations where users developers. There is now response to a number of to forms that are generat- may access the Design- a menu type on the menu requests from DesignBais ed from basic code on the Bais applications with dif- definition named “Hidden developers. You can now server. The Graph controls ferent date formats. Side Menu” that governs customize the tab/cursor utilize the browser's stan- this function. movement to help make dard functionality, so Case Based Form data entry easier. This there is no need to install Sections Multiple Language feature helps make any software on the client The DesignBais form sec- Support DesignBais a useful data to utilize this feature. tion construct has been DesignBais now has multi- modified to allow func- language support via its entry tool for the Hyperlink Buttons tionality similar to a Case simple-to-use Glossary “heads-down” user. DesignBAIS has intro- statement. This provides a construct. Terms used on For more information, duced a new style of but- very powerful way to con- forms can be replaced by ton that provides the please visit www.design- trol the enabling, dis- language equivalents to bais.com. designer with a Hyperlink abling and even hiding of help give applications a style button. This is a truly international flavor.

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 37 History of MultiValue Spectrum’s 25th Anniversary The Spectrum Hall of Fame 25 years after the first Spectrum show was produced is as good a time as any to take a nostalgic look back at shows past — the various locales and the sheer num- ber of shows that emanated from what began as a user group meeting.Those first few years cemented the show's status as the premier meeting place for the MultiValue industry as well as served as learning experiences.At the first show at Caesar's Lake Tahoe, a huge blizzard trapped all participants at the hotel for the duration of the show,clearing just in time to let delegates go home.The second year, a misunderstanding with the head count for the buffet left many attendees hungry and venting to show management. Learning from past experiences, management moved the show to Reno, Nev., the next year.

Since then, show venues have ranged from Las Vegas to Anaheim — the birthplace of the MultiVal- ue industry — to London and Australia.As the MultiValue market expanded, so did the show, spawning a series of regional shows across the United States, where local companies, developers, VARs and end users could have the opportunity to convene and share the most current MultiValue technology and education.

Continuing the evolution of Spectrum, the conference has recently become even more accessible to end users through the new Spectrum Webinar series, offering up-to-the-minute education on the hottest technologies out there. Just as MultiValue technology has undergone many adaptations to extend the life of legacy systems, Spectrum has kept apace—offering a true reflection of what's happening in the MultiValue market at any given time.

Looking back at the number of exhibitors, it's evident how much the market has changed over the span of 25 years. Many companies are memories, but they are still a part of MultiValue's history and made a contribution in some way.To commemorate the show's 25th year, Spectrum salutes each exhibitor that participated in a Spectrum show and marks the milestone of each show held.

38 INTERNATIONAL SPECTRUM SEPTEMBER/OCTOBER 2005 Over 500 companies have exhibited at Spectrum Shows over the past 25 years. Here's the list. How many can you spot that still exist in some form or another? How many names from the past caused you to flash back to a different time?

Have a recollection that stands out in your mind? Email [email protected] with your recollection and the most interesting might just win a prize at the 25th Anniversary Show in Long Beach in March.

1Mage Software Automatic Progamming Inc. Computervision Service Eagle Rock Information Systems 3D Tek Information Systems Automation Consultants Comtrol Easteck 4i Solutions AWA Concept Systems Easy Computing Company AASD Pty. Axis Information Concurrent Computer Eaton Software Abacus Bakken Software Continental Credit Insurance Ebeling Associates, Inc. Abbasoft Technologies Bantam Computers Inc. Continuous Cartridge Edgcore ABC Computers Baseline Services Cornerstone Data EDI Able Abest Best Power Technology Cosmos EDP of America Ability+ Software Better Results Courseware Technology Electro Rent Accounting Plus BGL Computers Creative Integration EMJAY Acctex BHA Systems Creative Synergy Encore Computer Corp. Accusoft Enterprises .Binary Star Development Crescendo Wesleyan Entrinsik Inc. Active Data Bluebird Systems Cromwell Business Systems Epicor Adapso Bryce Data Systems CTS Network Systems Ergo-Nomic, Inc. Addept Buckles Smith Electronics CUE-BIC Systems Escom ADDS Displays Division Bull HN Information Systems Cuebic Systems, Inc. Esprit ADDS/NCR Burns Consulting Group Dan Ell Consulting Everex ADPI Business Automation, Inc. Data & Telephone Technologies Ever-On ADVALOREM C. Hoelzle Associates Data Acquisition Evolution Computer Systems AdvancedWare Corp. C.Itoh Systems Data General Corp. Exide Electronics Advent Online Knowledge Cableworks Data Star Software EZ Software Products AIFP Cambex Database Designs Associates F. W. Davison Alcyona Computer Group Capital Software Database Trends and Applications Facts Services Allerion Capricorn Data Datamedia Fairhurst Computer Systems Allied Computer Cargile & Associates Datatech Depot Feedback Systems Alpha Microsystems Carnation Software Dataview Corporation Fenlon Computing Services Alpine Computer Sales Catalina Software Dataworks First Choice Personnel Alternative Technology CCS Datec Fisk Communications Altos CDBMA DATEC Fitzgerald and Long American Computer Connection CDI Information Systems Datel Fletcher Computer Services American Computer Technics Central Data Deliberate Systems Flexsys American Power Conversion Cherokee Systems Delsoft/Hamamatsu Flextech Anacomp Chesapeake Software Deltec Corp. FMP Systems Apex Computer CIE Systems Dennis & Schwab, Inc. Fujitsu Microsystems Apple Computer Citadel Computer Systems DesignBais International Fusionware Applied Information Systems Clegg Driscoll Devcom GA Services Apscore International Clientbase Corp. Dickens Data Systems GAeXpress Apscore North America Climax Computer Digicorp Gardner Limited Aptron Cobra Systems Digilogic Gates/FA Distributing Archford CodeWriter Industries Digital Equipment Corp. General Automation Archon Group Coffman Systems Digital Linguistics GIJ Systems Ardent Software Cogent Information Systems Digital Products/IBS GP Solutions ARIX COMP USA DISC Greystone Technology Armascan Technology, Corp. Compass Computer Solutions Disc International Ltd. Group Three Electronics Aropa Corp. Comprehensive Computer Services Discount Laser Guardian Computer Ashwood Computer Compu Dynamics Diversified Computers Gull Associated Computer Solutions P/L Computech Incorporated DMCONS Hall Business Systems Ltd. Aston Technology Ltd. Computel DTR Business Systems Hall-Mark Electronics A-Teq Systems Computer Associates International Dultch Hassett & Associates Atkin Jones Computer Service Computer Distributors Inc. Dunhill of Portland Helios Systems Aurotech Computer Factors Ltd. Duplication Technology Helix Autofold Computer Remarketing Corp. Eagle Manufacturing and Technology Hershey Technology

Continues on page 40

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 39 Over 500 companies have exhibited at Spectrum Shows over the past 25 years. Continued from page 39

Hewlett-Packard Liberty Integration Open Systems Accounting Software Sahen International, Inc. The Camry Group Inc Hitech Systems Liberty Software Corp. Operating Systems Support San Diego PICK Users Group The Computer Clinic Houston Data Center Link Technologies, Inc. OPSYS Sanderson Computers The Portable Source Human Interface Tech. Loft Systems Orange County Business Journal Sandri Technologies The Software Exchange I/O Innovations Lorien Systems OSR SANYO/ICON The Software Firm IBC Technologies LPS Computer Service P&S Software Scan Net The Software Group IBM Magic Software Pacific Data Products Scan Optics The Systems House ICL Australia Mainstream Technologies Paragon Voice Systems Seattle Data Systems The Ultimate Corp. IMG Consultants Pty. Management Analysis Corp. Paul Scott Consulting Seattle OS The Very Last Word Impact Business Systems Management Information Tools PC Health Security Two Third Coast Technologies Impact Data Corp Marquee Systems PC Specialists Senertech Information Solutions THOR Agency, Inc. In/Sync Data Products Maverick Systems Peak Computer Sequent Computer Systems Timeslice Ltd. IN2 Groupe Siemens MBS Perelandra Sequoia Systems, Inc. Tincat Group Inc. Infinitetivity McDonnell Douglas Information Personal Workstations Sherman Royce Stevens Tingley Systems, Inc. Information Access Technology Systems Pertec Silver System TLC Communications Information Solutions, Inc. MECA Pick Products P/L Simdell Ltd. Tokyo Cobra Informix Software Meier Business Systems Pick Professionals, Inc. SixCESS Software Toledo & Associates Ingram Micro Merisel Pick Systems SJ+ Systems Associates Toltec Systems Innovative Systems Merit Digital Systems Corp. PICKTel SKP Electronics Total Computing Solutions Instant Data Systems Metron Timeclock Pioneer Standard Softac Corp. Toucan Computers Integrated Applications Micro Edge Pixel Innovations SoftPac Corp. Tridata Technologies Integrated Network Service Micro Publishing Pixius Software Academy Trilogy Integris Micro Seconds Point Information Network Software Concepts Trimdata Corp. Interactive Data Machines Ltd. Micro Systems Integration Power Solutions Software Consortium Tristalee P/L Interactive Inc. Microage Powr-Con Software Co-op, Inc. Tri-Sys Interactive Systems Microdata Corp. Prelude Systems Software Exchange U2 LOGIC Intermec Microdyne Premiere Systems Support Softwise UGI Software International Information Systems MICROGEN Price Waterhouse Solid Logic UHL Software Interpac Millenium Computer Systems Prime Computer, Inc. SpeakEasy Software Ultradata Interstate Network Services Millsoft Inc. Print Control Specialized Business Solutions Unidata InterSystems Corp. Mini Business Systems Process Controls Spectra Logic UNIPIX Software P/L Intertechnique MIPS Procom-Multi USA SRP Computer Solutions Unison Technology Ltd. IntoX MISI Company, Ltd. Professional Recruiting Stamina Software Unisys Intuitive Technology Modular Information Systems Program Source Stauffer Information Systems Universal Computers Limited Irvine Computer Modular Information Systems Progressive Systems Sterling Software UNIWARE PTY LTD ITT Modular Software PROMARK Strategic Alternatives Inc. UNIX World J. Glaser & Company Modular Software Corp. Promerica Inc. Strategy 7 USC Software Systems JA Computing, Inc. Monolith Prosoft-Mein Stratus Computer Userbase Systems Jakus Associates Motorola, Inc. Prospectus IT Recruitment Stride Micro Valtronix James B. Thompson & Associates Mountainside Software Pro-Tech Structured Software Solutions VantagePoint Software jBASE International Moxon Pulsar Systems Inc Suaro Data Systems Varmark JES & Associates MultiSoft Business Systems Pyramid Technology Sun Microsystems Varsity Computing JET MultiSource Quetzal Systems Sunergos Software Vecmar International JMJ Online Myers Computing Solutions Qume Corporation Sweet Micro-Ware Vertex Software Job Match Natec Systems R Computer Symbol Technologies VIA Systems Jonas Consulting Ltd. Nationwide Electronics R.O. I. Syngineering Synergetic Data Systems Visual Pick Jones Business Systems NCE RAG Software Synex Systems Corp. Visual Systems Joyce Fillingham NEC Raining Data Syscomp Vitek Systems Kelly/Lloyd Associates New England Computer Systems RAM Software Sysmark Information Systems Vmark France Ltd. KEO/SOFT International Corp. New Horizons Learning Center Rasmussen Software System Builder Technologies VMark Software KEYNET NIS RB Price Company System Migration Solutions Vmark UK Ltd. Keystone Information Systems, Nixdorf RC Electronics Systems Management, Inc. V-Systems Inc. Norand Report Manager Systems Resource Group Weaver Consulting Kirkland Information Systems NorthEast Data Systems Repton Data Systems Support Services Web Control UK Ltd. KODE Ltd. Northgate Information Solutions Reseller Management T DATA PTY LTD Weblink USA Kore Technologies Northtec Consulting Results Tandem Computers Western Automation Labs Kraft Enterprises Northwest Information Systems Revelation Software Target Data, Inc. Western Telematic KRM Software Novadyne Rexon Business Systems TAU Engineering Wicat KTS Business Systems NSA Technologies Rimage Corporation TECH SWAP Windsor Electronics Inc. LA Cellular OReilly & Associates, Inc. Robec Distributors Techcom KSH Winnix Software Laguna Software Off The Shelf Software ROI Syngineering Technical Resource Group Wizard Software Laser Cycle OHM Systems ROI Systems Teleports Data Systems WordMARC International Laser Plus Oliver Sales O/S Tech Royce Digital Systems, Inc. Televideo Systems WPDS Laser Source ONgroup RTW Incorporated Terminal Choice WriteSoft Lazarov Online Data Processing S & S Software Texas Instruments Wyle Laboratories Learning Sciences On-Line/AAA Power S.C.O.R.E. Texsoft Wyse Technology Learnsoft Corporate Training Opal Software Sable Associates The Business Manager X-Mark LGW Consultants Open Computing Systems Saguaro Data Systems The California Computer Zumasys, Inc.

40 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 25 Years! Almost 100 Spectrum Shows have been held over the past 25 years. Here’s the list from the beginning until today. How many have you attended?

If you think you may hold the record for the most Spectrum shows attended, email [email protected]. You might just win a prize at the 25th Anniversary Show in Long Beach in March.

1982 Caesar's Palace - Lake Tahoe, NV 1993 Red Lion Hotel - Seattle, WA 2000 Meadowlands Hotel - Meadowlands, NJ 1993 Convention Center - Anaheim, CA 2000 Disneyland Hotel - Anaheim, CA 1983 Caesar's Palace - Lake Tahoe, NV 1993 Crowne Plaza Ravinia - Atlanta, GA 1993 Omni Mandalay - Irving, TX 2001 Meadowlands Hotel - Meadowlands, NJ 1984 MGM Grand - Reno, NV 2001 Hyatt Hotel - Cincinnati, OH 1984 Heathrow Penta Hotel - London, ENG 1994 Convention Center - San Diego, CA 2001 Hilton Sea-Tac - Seattle, WA 1984 Centerpointe - Sydney, AUS 1994 Marriott Hotel - Ft. Lauderdale, FL 2001 Itasca, IL 1994 Oak Brook Hyatt - Oak Brook, IL 2001 Tiara Hotel - Waltham, MA 1985 Marriott - New Orleans, LA 1994 Holiday Inn Crowne Plaza - Los Angeles, CA 2001 Disneyland Hotel - Anaheim, CA 1985 Novotel Hotel - London, ENG 1994 Sheraton - Hasbrouk Heights, NJ 1985 Centerpointe - Sydney, AUS 2002 Dallas, TX 1995 Convention Center - Anaheim, CA 2002 Cincinnati, OH 1986 MGM Grand - Las Vegas, NV 1995 Holiday Inn O'Hare - Chicago, IL 2002 Radisson - Berkeley, CA 1986 Holiday Inn - Paris, France 1995 Hilton Hotel - Meadowlands, NJ 2002 Saddle Brook, NJ 1986 Novotel Hotel - London, ENG 1995 Hyatt - San Jose, CA 2002 Seattle, WA 1986 Southern Cross Hotel - Melbourne, AUS 1995 Meydenbauer Center - Seattle, WA 2002 Boston, MA 2002 Peachtree Hotel - Atlanta, GA 1987 Concorde Plaza - Paris, France 1996 Meadowlands, NJ 2002 Oak Brook Hyatt - Oak Brook, IL 1987 Olympia Centre - London, ENG 1996 Crowne Plaza - Natick, MA 2002 Hyatt Islandia - San Diego, CA 1987 Centerpointe - Sydney, AUS 1996 Sheraton - Rosemount, IL 1987 Bally's - Las Vegas, NV 1996 Marriott - St. Louis, MO 2003 Norwalk Marriott - Norwalk, CA 1996 Red Lion Inn - Portland, OR 2003 Cincinnati, OH 1988 Convention Center - Anaheim, CA 1996 Marriott Airport - San Francisco, CA 2003 Red Lion Inn - Bellevue, WA 1996 Westin Peachtree - Atlanta, GA 2003 New Jersey 1989 Convention Center - Washington D.C. 1996 Grand Hyatt - San Diego, CA (3) 2003 Thistle Lancaster Gate - London, ENG 1996 Convention Center - Anaheim, CA 2003 Hyatt Islandia - San Diego, CA 1990 Convention Center - Anaheim, CA 2003 Manley Pacific - Sydney, AUS 1997 Meadowlands Hotel - Meadowlands, NJ 1991 Convention Center - Anaheim, CA 1997 Riviera Hotel - Las Vegas, NV 2004 Novotel Hotel - London, ENG 2004 Star City Casino - Sydney, AUS 1992 Convention Center - Anaheim, CA 1998 Marriott - Philadelphia, PA 2004 Le Meridien at Rialto - Melbourne, AUS 1992 Red Lion Hotel - San Jose, CA 1998 Riviera Hotel - Las Vegas, NV 2004 Stardust Hotel - Las Vegas, NV 1992 Red Lion Hotel - Bellevue, WA 1992 Sheraton Century Center - Atlanta, GA 1999 Crowne Plaza Hotel - Meadowlands, NJ 2005 Hyatt Regency - Cincinnati, OH 1999 Dallas, TX 2005 Holiday Inn Sea-Tac - Seattle, WA 1993 Oak Brook Hyatt - Oak Brook, IL 1999 Seattle, WA 2005 Hyatt Islandia - San Diego, CA 1993 Sheraton Tara Hotel - Natick, MA 1999 Wyndham Hotel Northwest - Chicago, IL 1993 Marriott Hotel - Cincinnati, OH 1999 Nugget Hotel - Reno, NV 2006 Hilton - Long Beach, CA 1993 Marriott Hotel - Saddle Brook, NJ

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 41 Then... and Now Then... Keystone Information Systems has roots going

back to the earliest days of the MultiValue market.

The company was founded by Judson (Judd) Van

Dervort Sr. as a local distributor and value-added

reseller of Microdata Reality minicomputers in

1975. Van Dervort was working with a profes-

sional services company named Keystone Com-

puter Associates when it signed on as an original

Microdata dealer in 1974. When the company

wanted out of the dealership, Van Dervort found

venture capitalists to put up seed money and

founded Keystone Data Systems in 1975

(International Spectrum, May/June 2004) as a

dealer for the Philadelphia territory. Keystone: 30 Years of Delivering MultiValue Applications to the Public Sector

42 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 In 1980, he sold his exclusive market- in local government led to KOPS, a ing rights back to Microdata, used the line of integrated public safety dis- money to buy out his partners, and patch, records management and signed on as the first reseller of Prime detention management modules. INFORMATION. He renamed the com- Continuing its forward momentum, ¨ pany Keystone Information Systems PRC Keystone acquired the mid-range local and made Maple Shade, N.J. (10 miles government business unit of EDS, Get It Right From outside of Philadelphia), the headquar- which had formerly been a competi- the Source. ters.Van Dervort also has the distinc- tor, Infocel Inc.This acquisition tion of being one of the co-founders Want control over the changes increased Keystone's local government of VMark Software, which put PICK you make to your software? clients substantially, as well as its client with UNIX, resulting in UniVerse. geography, and added more software PRC can help you get it The company installed its first finan- products and another office in right — and keep it secure. cial accounting software for a subur- Raleigh, N.C. For U2/MultiValue and ban Philadelphia public school district SB+ environments In addition to its software applica- around 1979.According to Keystone, tions, Keystone has always maintained Problem Reporting that was the genesis of the continu- a strong base of non-public sector Change Control ously evolving SKOOLS software pack- clients for which it provides technical Project Management age. Student administration modules consulting, hardware and network Time Tracking soon followed. In 1981, Keystone maintenance services, the company Test Management established a presence in the local said. Over the years, Keystone has Deployment government niche. Its solid fund built its reputation as one of the Rollback accounting and human resources soft- nation's most experienced consulting Audit ware was selected by a New Jersey houses in the areas of MultiValue data- county government, expanding the base management systems, IBM prod- SJ+ Systems Associates company's products into the LOGIC www.sjplus.com ucts, and related PICK environments. line. In 1987, Keystone's involvement 954•796•9868 Continues on page 44

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 43 Fax this form to (619) 515-9933 Then... and keep and Spectrum magazines Now Continued from page 43 coming FREE for 1 year!!

NAME TITLE Now... COMPANY 30 years after its founding, Key- ADDRESS stone is still going strong, finding CITY STATE ZIP nationwide success with its public

PHONE FAX sector software applications. It

E-MAIL WEB SITE has more than 200 clients in 21

SIGNATURE DATE

(All questions must be answered. Incomplete forms will not be processed. Complimentary subscriptions are limited to U.S. addresses.) states, Canada and Puerto Rico.

1. What is your job function/title? Keystone offers a turnkey Principal/Owner Sales/Marketing President/GM/CEO Programmer/Analyst approach to its clients' information MIS/DP Manager Purchasing Controller/Financial Consultant solution needs. In addition to a VP/Department Head Other ______standard set of application software 2. Is your company a (check one): Computer System Supplier Dealer/OEM/VAR Software House products developed and main- Consultant End User Other ______tained by Keystone, the company 3. What MultiValue Databases does your company use? (check all that apply) D3 Native MultiValue Reality Other______also provides all hardware, net- jBASE uniData UniVerse uniVision work design, network installation, 5. What major business/industry most clearly describes your company? Accounting Medical Direct Marketing Legal application software modification, Banking/Finance Dental Construction Retail data conversion, training, Education Insurance Other ______

maintenance and support. Train- 6. What are your firm’s approximate gross annual sales? Under $500,000 $500,000 - $1 million ing can be conducted on-site or in Over $1 million - $5 million Over $5 million - $10 million Over $10 million - $25 million Over $25 million - $100 million Keystone's classrooms in Maple Over $100 million - $500 million Over $500 million FREE SUBSCRIPTION IS 9/05 Shade or Raleigh.

44 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 Backed by Time-Tested U2 To this day, IBM's U2 (UniVerse and UniData) are the foundation of Key- stone's applications.Applications and tools such as Microsoft Office and Crystal Reports can be interfaced with Keystone applications through technology standards such as ODBC, SQL and DDE. In the public education market, Key- stone offers SKOOLS, an integrated suite of applications software whose modules include financial manage- ment, human resource, and student administration.Addressing the needs of medium to large school districts, SKOOLS is mature, accumulating its business logic over many years from various school districts with a variety of requirements. The SKOOLS system ties together all departments, district-wide, yet the modules can be implemented in such a way that a district can gradually grow into using the entire suite. SKOOLS runs centrally, providing real time data integrity and up-to-the- moment information for decision sup- port for district-level personnel. Features include: site-based manage- ment in both financial and student administration, with the ability for users to requisition against a school's ware that was developed for local complete LOGIC system streamlines accounts as a first step in an approval governments with populations financial, human resource and munici- process, and site-based student registra- between 10,000 and 1,000,000.The pal administration areas of a govern- tion and local man- ment organization. It is designed agement of student to allow government organiza- data with appropri- tions to seize and maintain con- ate district controls. trol of their operations by using All programs and interactive, transaction-oriented data relevant to a processing. Features include particular system site-based management, user user are displayed security and centralized control, based upon that user-defined function keys and user's unique system code tables, on-line help, instant identification. editing and data verification.The easy-to-use ad hoc inquiry facility LOGIC (Local Gov- makes an infinite variety of ernment Informa- reports available to all users. tion and Control) is local government administrative soft- Now that Keystone founder Judd Van Dervort has retired, he will Continues on page 46 be able to spend more time with his 10 grandchildren.

INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 45 QM, A New Approach the surface, in the computer business, to MultiValue that goal can be quite complicated. Then... Nevertheless, Keystone works hard to Only $119 per user 10 year upgrades just $30 make it happen every time. Over 75 Proven for 4 years and Now percent of its new client leads come Thousands in use from existing clients.According to Key- Continued from page 45 U2/Prime Compatibility stone, it's able to accomplish its mission D3 extensions Keystone's On-line Public Safety Network Ready by integrating state-of-the-art applica- (KOPS) software is a comprehensive, Remote files tions software with the very best of Client/server API integrated suite of applications devel- breed products and services available in oped to meet the needs of public Useful bundled items: the industry.Another key to its success AccuTerm + GUI safety agencies nationwide. It is a is partnering with leaders in hardware, Coyote Web Server true multi-jurisdictional, multi-agency

Companion GUI/Web 4GLs product whose modules include: operating systems and database soft- OpenTPH $30/user ware, including IBM, Microsoft, Hewlett Neucleus $72/user Computer Aided Dispatch - a versa- Packard and Compaq. Supported Platforms: tile dispatch and event tracking sys- Windows 98, XP tem for police, sheriff's department Windows NT, 2000, 2003 and fire/EMS agencies, incorporating BSD, Linux OpenQM 911 interfaces, status mapping and Latest News: Van Dervort Sr. Steps Down GPL on Linux w/ source mobile systems' integration. After 30 years of leading his startup Records Management System - a company,Van Dervort Sr. has stepped EasyCo.com summary or incident-based report man- agement system that is fully integrated down, leaving the reins to his son Jud- 800-470-2756 with CAD and mobile reporting. son Van Dervort Jr. and assuming the position of chairman of the board. His Fire Information Reporting System plans call for being involved in the (FIRS) -- a complete NFIRS 5.0 compli- company as needed for special tasks, ant fire report management system. NEEDED but he will not be involved in day-to- Keystone's Narcotics/Intelligence day operations.“I started the compa- PICK PROGRAMMERS Tracking System (KNITS) -- a compre- ny just over 30 years ago when I was for Florida, California, Atlanta hensive undercover operations intelli- New Jersey, Nashville, Denver, 35,”he commented.“I am now 65 and gence tracking system. N. Carolina, S. Carolina, Texas, the time is right for me to retire. Philadelphia, St. Louis, Michigan, and New York City Civil Process - a complete warrants I have enjoyed leading Keystone management system for serving all through the many different phases of 1-800-949-5423 types of civil papers. Chuck Okeson, Software Search its existence, but I am looking for- 770-934-5138 • FAX: 770-939-6410 JAILS -- a state-of-the-art detention ward to retirement.” management system for both adult Van Dervort Jr. has been with Key- [email protected] and juvenile detention facilities. stone for 18 years, holding positions The KOPS software interfaces to a in sales, sales management and busi- number of sub-systems including E- ness administration.Taking on the Have a new software 911, NCIC/SCIC,Automatic Vehicle responsibility of president,Van Der- product for the Locator (AVL), Mug Shots, Fingerprint- vort Jr. remarked,“I am looking for- ing, Status Mapping, Station Toning, ward to the challenges ahead with MultiValue market? Alpha Pagers, MDT/Laptops (multiple the capable team we have assembled. mobile vendors) and Netclock's syn- Combine the power of your AD in Keystone will continue to work with Spectrum magazine with a marketing chronized clock system. campaign to one of our qualified email lists! our clients to become the premier Happiness is a provider in each of our select market It’s more affordable than you think. Mission Statement segments and geographies.” is Keystone's mission statement is sim- Call 619-515-9930 for a free quote today. ple: to make its clients happy. Beyond Source: Keystone Information Systems

46 INTERNATIONAL SPECTRUM NOVEMBER/DECEMBER 2005 For more information or to register online visit www.intl-spectrum.com AL SPE TION CTR NA UM ER S T H O IN W E ’ H th S

T

NIVERSAR AN Y

Mark Your Calendar Today and Plan to Attend the Spectrum Show of the Decade! Celebrating 25 Years of Bringing the International MultiValue Community Together

INTERNATIONAL SPECTRUM 2006 MULTIVALUE CONFERENCE & EXHIBITION Monday, March 6, 2006 I 2nd Annual Application Software Challenge Tuesday - Friday, March 7-10, 2006 I 25th Annual International Spectrum Show Long Beach Hilton Hotel I Long Beach, California Early-bird registration discounts now available on www.intl-spectrum.com