Translation - Supported Languages List

Intrado

100 Enterprise Way, Suite A-300

Scotts Valley, 95066

800-920-3897 www.schoolmessenger.com Contents

INTRODUCTION ...... 3

TRANSLATION SUPPORT LIST ...... 3

QUESTIONS? ...... 8

SCHOOLMESSENGER SUPPORT ...... 8

©2019 Intrado. All rights reserved. [12052019]. May not be reproduced without express written permission. 2 Introduction

Depending on your account settings, Communicate’s translation feature allows you to translate English email, phone and text messages into over 100 languages. Use this list as a guide to let you know what languages are available for which message types.

Note: In addition to your district’s account settings, translation availability will also depend on which communications platforms (Twilio or Syniverse) and short code your district is using.

Translation Support List

Important: SMS text messaging (a free feature) is not active by default on your SchoolMessenger Communicate account and requires special setup. Ensure you're using the correct short code by checking with Support.

= fully supported

= not supported

= partially supported

• SMS: Supported on short Codes 64779 and 67587. Not supported on short Codes 88544, 68453 and 724665.

= partially supported

• Fully supported but characters may not render accurately.

Language ISO Code Email Text-to-Speech SMS

Afrikaans af

Albanian sq Amharic am Arabic ar

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Armenian hy Azerbaijani ar

Basque eu Belarusian be

Bengali bn Bosnian bs Bulgarian bg

Catalan ca Cebuano ceb

Chinese (simplified) zh-CN (Mandarin)

Chinese (Traditional) zh-TW

Corsican co

Croatian hr Czech cs

Danish Dutch nl English en

Esperanto eo Estonian et

Finnish fi French fr Frisian fy

Galician gl Georgian

German de

Greek el

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Gujarati gu Haitian Creole ht

Hausa Hawaiian haw

Hebrew iw Hindi hi Hmong hmn

Hungarian hu Icelandic is

Igbo ig Indonesian id Irish

Italian it Japanese

Javanese jw

Kannada kn Kazakh kk

Khmer km Korean ko

Kurdish ku

Kyrgyz ky

Lao lo

Latin Latvian lv

Lithuanian lt

Luxembourgish lb

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Macedonian mk

Malagasy mg

Malay ms

Malayalam ml

Maltese mt

Maori mi

Marathi mr

Mongolian mn

Myanmar (Burmese) my

Nepali ne Norwegian no

Nyanja (Chichewa) ny

Pashto ps Persian fa

Polish pl

Portuguese (Portugal, Brazil) pt

Punjabi

Romanian ro Russian ru

Samoan sm

Scots Gaelic gd Serbian sr

Sesotho st

Shona sn

Sindhi sd

Sinhala (Sinhalese) si

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Slovak sk Slovenian sl

Somali so Spanish es

Sundanese su Swahili sw Swedish sv

Tagalog (Filipino) tl

Tajik tg

Tamil ta Telugu te Thai th

Turkish tr Ukrainian uk

Urdu ur

Uzbek uz Vietnamese vi

Welsh cy

Xhosa xh

Yiddish yi

Yoruba yo

Zulu zu

Why is the language I want on this list but isn’t available when I try to translate my message in Communicate?

This can happen for a number of reasons:

©2019 Intrado. All rights reserved. [12052019]. May not be reproduced without express written permission. 7

1. The language code wasn’t included in your data import.

2. This language isn’t enabled for your account.

Please reach out to our support teams to correct the issue.

Questions?

If you have any questions, please contact your SchoolMessenger Project Manager or Customer Solutions Engineer prior to proceeding.

SchoolMessenger Support

Phone: 800-920-3897

Email: [email protected]

©2019 Intrado. All rights reserved. [12052019]. May not be reproduced without express written permission. 8