2012

the

Crucialfor undergraduates Guide

All you need to know to settle into student life at Manchester

Have you registered yet? Turn to page 6 to find out how. Contents Welcome to Manchester Welcome to Manchester 1 Congratulations: you’re coming to The University And look out for “If only I’d known…” boxes, Diary dates 2 of Manchester! Well done on all your hard work containing the sighed wishes of current Manchester – and a warm welcome to what we hope will be students on things they would loved to have known Checklist 1: Before you arrive 3 your much-loved home for the duration of your before coming to Uni – so that you will know and can benefit accordingly. Checklist 2: Welcome Week 13 undergraduate studies with us – and perhaps beyond. Crucial guide to student life 29 Distance learners With our proud tradition of academic excellence, Good to know 50 If you are starting your studies but won’t be outstanding opportunities to boost your career physically located in Manchester, take a look at our The small print 52 prospects and personal development, and one of dedicated advice and guidance for distance learners the world’s most exciting cities on our doorstep, on The Crucial Guide Live: Campus map 54 we’re confident that you’ve made the right www.studentnet.manchester.ac.uk/crucial-guide decision in choosing The Accommodation map 56 – and we look forward to you becoming part of our thriving community. International students Coming to Manchester from outside the EU? What’s so Crucial? Please read this guide in conjunction with the International Students’ Arrival Guide, which This Crucial Guide for new undergraduate students will you’ll also receive from us and which you’ll find Copies are available in Braille, help you to: further reference to in this guide. 1. Prepare for coming to University, with tips on what larger print (please specify font you need to do before you arrive, including our guide to type and size required), or on CD. the all-important registration process Check your inbox 2. Settle into University life, discovering everything you The weekly My Manchester newsletter will keep If you require a copy of this Guide, need to do when you arrive, with plenty of useful advice you up to date with relevant University news, advice 3. Discover the top tips which are Good to Know and and information around important periods such as or certain sections of it in an help you get a head start - aspects of University life you exams, and help provide you with the knowledge to might want to look into once you are settled, in Year 1 have a really great student experience. alternative format, please contact and beyond You’ll find handyCrucial Checklists, to help you get the Student Communications organised and keep track of what needs to be done, plus office 0161 275 2073. Crucial Features on different aspects of student life.

1 Diary dates

The academic year Welcome Week Semester 1 Welcome and Orientation 17 September 2012 - 27 January 2013 (for international students) Checklist 1: Break 13 - 16 September 2012 14 December 2012 - 14 January 2013 Make sure to refer to your International Students Arrival Guide Before you arrive Semester 2 for more information 28 January 2013 - 8 June 2013 Start of Year Fair Break 18 - 19 September 2012 Apply for University accommodation 4 22 March 2013 - 15 April 2013 Marquee outside University Place (map Check your vaccines 4 Exams ref 37), Oxford Road site A sample of all the University’s services Confirm your attendance 5 Semester 1 in one place, including signing up for 14 - 25 January 2013 a local GP Register and pay your fees 6 Semester 2 Student Fair Plan your journey to Manchester 10 16 May 2013 - 5 June 2013 18 - 19 September 2012 Learn more about student life 12 Academy 1 and Students’ Union Re-examinations (campus map ref 68 and 78) 19 - 30 August 2013 Find out about the Students’ Union, The more you get done before you arrive on campus, sign up for societies and get some amazing deals and freebies the more you can enjoy that all important first week of term. Sport, Health and Activity Fair 18 - 19 September 2012 Welcome Week is an important time to allow you to Students’ Union, Oxford Road settle in, feel at home, and get a sense of what to (campus map ref 68) expect during your time as a student - with plenty of Find out more about all the great fun along the way. sports teams, clubs, and sign up for activities Complete the simple tasks on this pre arrival checklist, then you are safe to relax and really start enjoying your first days as a Manchester student.

2 3 Checklist 1:

Apply for University accommodation Confirm your attendance

By the time you get this guide, You need to let us know To set up your account, Tell us you’re coming most of you who are planning to Find out more… you will need: live in University accommodation that you are definitely Once you’ve completed IT sign For full details of our first-year accommodation guarantee for UK/EU • Your date of birth will already have applied for your students: http://tiny.cc/accomm-guarantee coming to Manchester. up, you’ll need to confirm your preferred hall of residence. Well The first step is taking a • Your University of Manchester attendance. You will receive an For all accommodation-related information for international students, email explaining how to do this. done for being so prompt, and we moment to set up your ID number (listed in all look forward to welcoming you to please refer to your Arrival Guide. communications that you have This is an important step towards your new home. To discuss any special accommodation requirements: new student IT account. received from the University’s registering (see pages 6-9) and formally becoming a member of the If you have yet to apply, don’t delay Speak to/email one of our advisors using our contact details (see below). Admissions team) Set up your student University. any longer – we need to receive For information on privately rented accommodation options: You will receive your own unique your application by Friday 31 IT account www.manchesterstudenthomes.com username and password, which August in order to guarantee you If you haven’t already done so, you can then use to confirm your a place. For student-run online groups relating to your hall of residence: the first thing to do is complete attendance at the University. You can apply online today: Search on Facebook: IT sign up. This will allow you to checklist: www.manchester.ac.uk/ www.facebook.com confirm your attendance and will As with all log-in details, you should Set up your student IT accommodation/application- also give you access to our extensive protect your personal data by not account sharing these with anyone else. procedure IT facilities, including your own Confirm you’re coming University email account. For University regulations around Contact us computer use, see to Manchester The Accommodation Office, University Place, Oxford Road 1. You will receive an email – to http://tiny.cc/ITrules checklist: Campus map ref: 37 your personal email address – from Apply for University tel +44 (0)161 275 2888 the University letting you know that accommodation by email: [email protected] an IT account has been created for 31 August www.manchester.ac.uk/accommodation you. You cannot sign up until you receive this message. 2. You can then get online at: www.manchester.ac.uk/itservices/ Check your vaccines itaccountmanager

In the last few years, incidences of If you are unsure whether or not mumps and measles in teenagers you are already covered, please Find out more… and young adults have increased check with your doctor or your local Mumps Advice across the UK. To protect our Child Health Records Department http://tiny.cc/health-mumps student community, we therefore before coming to university. If you advise you to get a Meningitis C have any difficulty in getting the vaccination and a second MMR vaccines, contact the Patient Advice (Measles, Mumps and Rubella) and Liaison Services – checklist: vaccination before coming to tel +44 (0)161 219 9451. Check your university, if you have not already Please note that the vaccines are not vaccinations record done so. recommended if you are pregnant.

4 5 Checklist 1:

Registration

How to register Ten steps If you’re paying your Becoming a member of the University Go to www.manchester.ac.uk and Online registration consists of ten own tuition fees… follow the link to register, you will steps. Online card payment then log in to http://my.manchester. 1 2 3 4 ac.uk using your central username Steps one to nine require you to You will need your credit/debit and password (generated during IT confirm and update information card – and your UK bank account STEP 1: Complete STEP 2: Confirm STEP 3: Register online and STEP 4: Pick up your Sign Up – see p5) and select the ‘My about you, your contact details and details if you wish to pay your fees IT Sign Up (see p5) your attendance arrange payment of tuition student card (see p14) Services’ tab. your course. in instalments. (see p5) fees (see below) You should be able to complete You should also read the To pay in full, click ‘Pay Now’ or online registration simply by information explaining what the to pay in instalments, click ‘Pay University will do with your personal *Please note that you won’t be able following the instructions as they by Instalments’. If you choose to What is registration? When to register information and your rights in to register with us until you have appear on-screen. pay by instalments, you will pay connection with the Data Protection Registration* is a crucial part You will receive an email from the set up your student IT account and one-third of your fees now, and A green ‘completed’ tick will appear Act, as well as the University’s of becoming a student of the University, inviting you to register confirmed your attendance at the set up a direct debit to pay two as you finish each section. At the declaration statements – by ticking University. It’s an online process that – please don’t attempt to do so University (see page 5). more instalments on specified requires you to confirm personal before you get this. end of each step, click on ‘Continue the box in step 9, you agree to dates. If you prefer to give us this details, check course information with registration’ to move onto the abide by the University’s statutes, information over the phone, ring and pay – or make arrangements You can register, at your own pace next step. ordinances, regulations and by-laws. the registration helpline (see ‘Need and at a convenient time, between See p52 for more details. to pay – your tuition fees. top tip Although the process is relatively Help’ on p9). You are not a member of the Monday 3 September and the While registering, do not quick, you don’t need to complete Bank drafts and cheques University and can’t access any of deadline of Sunday 30 September. Important: Updating your If you do not complete registration use the back button on it all at once – log out at any time our services – including attending contact details If you want to pay by bank draft, by this date, you will be liable for your browser – use the using the ‘Sign out’ link in the lectures – until you register. Please be aware that you are cheque, or traveller’s cheques a late payment charge of £50.00. button provided on the top right hand corner and all the responsible for keeping all (sterling), you will need your Failure to complete registration by screen instead, to avoid sections you have already completed your contact details up-to- University of Manchester ID the 31 October will result in the losing information. will save automatically. date throughout your time at number, your bank draft or late payment charge increasing to Please note, however, that if you are University. You can do this at any cheque and UK bank account £200.00. required to set up a direct debit you time by logging into details (if paying by instalments). We advise you to register early, will need to finish all the steps in this http://my.manchester.ac.uk. You can pay by visiting the Main before you come to Manchester. section for the details to be saved. It’s particularly important to make sure your term time Library and Distance learning and address is correct, as the venues once you arrive (see ‘key modular-based courses University tells certain local venues’ on p9). If you are a distance learner, Councils if you are exempt from or are taking a modular-based paying Council Tax. Check your email course, and want to pay your The University will use your tuition fees in instalments, you Step ten is the payment of your @student.manchester.ac.uk will be unable to complete step tuition fees. The following section email address to send you 10 of your registration online. explains how you can do this. communications, so please make Contact us if you need advice. sure you check it regularly.

6 7 Checklist 1:

Registration

Bank transfer If Student Finance If your employer/ Key venues Need help? Find out more… For information on how to pay your England, Student government/sponsor is Main Library* Registration helpline About registration: tuition fees by bank transfer, see: Finance Wales, Student paying your fees… (campus map ref 55) If you have any problems while http://tinyurl.com/ http://tinyurl.com/UoMpayment Finance Northern Ireland, Monday – Friday registering, call our registration UoMregistration If you are a sponsored student, 3 - 28 September helpline: +44 (0)161 306 5544. It is If you have already made a bank Student Awards Agency you need to give us details of your About tuition fees, including transfer and this is not displayed Between 9am and 5pm, or open 9am - 5pm, Monday to Friday for Scotland, or the NHS sponsor as soon as possible and throughout September, and methods of payment: on step 10, contact the registration we will invoice them for your fees. Saturday 15 September http://tinyurl.com/ helpline (see opposite page). are paying your fees… 11am – 3pm and 11am – 3pm on Saturday 15 If you haven’t already, you should September. UoMtuitionfees At step 10, your account will be email your sponsorship letter to Sunday 16 September For additional registration International students displayed, showing the tuition fee [email protected], 12pm – 5pm Online FAQs information relating to international or fax to +44 (0)161 275 7860 We have a list of registration FAQs Be aware that opening a bank you are due to pay in the ‘Student *Please note: Between 13 - 28 Sept students, please see your account after you arrive in Contribution’ box. It will reflect before Tuesday 31 July 2012. on our ‘Knowledge Base’ that may international Arrival Guide the Main Library is a student card answer your query – see: the UK may take some time any sponsorship or School grant To find out more about what collection venue only, do not bring – bring enough funds with you have been awarded. If your www.manchester.ac.uk/ information should be included on your sponsorship letter at this time. servicedesk you to last for the first two sponsorship is not displayed, you this document, please refer to: weeks in Manchester. For more can email a copy to sponsorletters@ http://tinyurl.com/ Whitworth Hall Building Email checklist: (campus map ref 50) information on UK banking, see manchester.ac.uk, or fax to +44 UoMsponsorshipinfo Email us at Register with your Arrival Guide. (0)161 275 7860 before Tuesday 31 Monday - Friday [email protected], or the University by July 2012. At step 10, your account will be 13 - 25 September use our online contact form: displayed, showing the tuition fee Between 9.15am – 5pm, and 30 September After this date you should bring a www.manchester.ac.uk/ you are due to pay in the ‘Student Saturday and Sunday copy of your sponsorship letter to selfservice/contactus Arrange payment of Contribution’ box. It will reflect any 15 and 16 September the Main Library between 3-12 your tuition fees sponsorship or school grant you 11am – 5 pm Other useful email addresses: September or Whitworth Hall have been awarded. from 13-25 September (see ‘Key For general tuition fee enquiries: Venues’ page 9). If your sponsorship is not What happens next? [email protected] displayed, you should bring Once you’ve successfully registered a copy of your sponsorship For queries about sponsors and online, all you need to do when you sending in copies of sponsor letters, letter to the Main Library or arrive at the University is pick up Whitworth Hall once you arrive if your tuition fees are being paid by top tip your student card – see p14. a sponsor: UK students – make sure (see Key Venues on opposite [email protected] you have given your National page). Insurance number to your For prepayments of tuition fees and funding body. Without it, your queries: grant / loan won’t be released, [email protected] and your tuition fees won’t be paid.

8 9 S PP T T LIVESEY STREET RR G E GOULD STREET E I I E E N N R R RREET

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O O A62 ET R E SHUDE HILL RIDGWAY ST STR T C The Deva EL I AP W GEORGE LEIGHET STREET C ET CH VCathedral I E LLE RE Centre T DANTZIC ST TR E T CATEATON ST H E S CH WOODWARD STREET MINNSONSON S BBLA Y GROV M IP ST STEPHEN STREET L P A G SO T WEYBRIDGEEN RD ROAD C R SS E HAAMM K E O RE F A L T RRI T B S IA Arndale A EY RS N S ST ST MARY’S Shopping C R CHAPEL STREET CORPORATION STREET T O E CHURCH ST E A J CARRUTHERS STREET E Centre E T N R S

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E John Rylands CROSS STREET S U YORK STREET C T BOOTH STB FOOUN A Library D DUCIE STREET NNE IL G L R E CHARLOTTE ST Y E W A POLLARD STREET T Town Q GARTSIDE STREET LLOYD ST MINSHULL STREET A U N A DEANSGATE Hall NICHOLAS ST DUCIE STREET C Y STST Police O QUAY STREET MOSLEY STREET A HAMPSONHAMPSON ST Granda CHORLTON STREET L T Plan your journey to Manchester BOOTLE ST A O Station Central S TV Studios Y N S T T D CHAPLETOWN STREET R Library O EE EVERY STREET PETER STREET O STORE STREETSTREET T U ADAIR ST P SACKVILLE STREET N R N WINDMILL ST D

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Science and Industry MOUNTMOUNT STREET STREET E STS E T By train By coach T E R T ET PALMERSTON STREET T T R M S E Coach Piccadilly L L LOWER BYROM ST E E conveniently located in a central, IVE Y T TRAVIS ST RP E Station H OO L L RO S FAIRFIELD STREET The University is close to both The National Express Coach service AD O well-connected part of the UK, with Manchester M T WATSON STREET SST F R British TEMPERANCE STREET R GREATGR BRIDGEWATERCentral ST E W BARING ST A EA W O Manchester Piccadilly and Oxford is often cheaper than train travel H T B T TRAVIS ST DAWSON ST O Council plenty of transport options to get R S WHITWORTH STREET O W IDG L T EW P Palace S A E Y C A T TER A H A T S H GRANBY ROWC ALTRINCHAM STREET O H Road train stations. Call the 24-hour and has a discount scheme for S TR C Theatre O W you here safely. A

OOT EET K YY C C N N P VVI L N L A

O T E A T E I I E I C ET S E L E S E RREE N B T L NORTH WESTERN ST passenger information service +44 students: ST R SST M1 3BB E S T L W S E U S T T TTLLE WHITWORTHW S WEST E L HITW TE LB S C E A O R E L TH TSRTERE RRL S A R N T H O CCH T O A T A R (0)8457 48 49 50, or check online: tel +44 (0)8717 81 81 78 R M M LITTLE PETER ST O E D By air G Deansgate S

Oxford RoadOXFORD ROAD L E S K E O

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E S OON ST TT N D I www.nationalrail.co.uk www.nationalexpress.com/coach LLOCK STREET T N SS O E I NNI T N R GRG C U S G E Served by most major airlines, R K HULME ST T A R EAE S A57M S ARDWICK GREENTTT NORTH A E T E T R O T D EAS H Fare discounts J R EE C Manchester International Airport is R G A E T A I By road C Y E R D D H ELLESMERE ST K IT T W S C IC EE O VV N S ET HULME ST CHESTER STREET Sugden GROSVENOR ST W K conveniently situated about 10 miles TRE A G OO D RE Sports Centre NN • A 16-25 Railcard entitles you to A57M E EN

S S S A57M O S HIRE ST NORTH ST HIRE Manchester is well served by the H south of the University. Frequent CHESTER ROAD N O R U I A34 O T R

A H E

discounts on tickets (full-time C K HIGHER CHATHAM ST D M AY IN S motorway network. Use the Google H ES ANCUNIAN W trains, bus and coach services run R C GROSVENOR ST C T T O C E A57 S A N N N S HYDE ROAD R O E T mature students are also eligible Y S M R HYDE ROAD S T O B L K C UL B5117 D Maps ‘Get Directions’ service to T N A HHULM T from the airport to the city centre JJACKSON R E I U O UPPER BROOKN STREET O T Q N C E C for this railcard): H Apollo Theatre H L R K plan the best route. R E and taxis are also available. V E O P O A A LOXFORD STREET A O www.16-25railcard.co.uk A S F B D R S D O T S HHIGHER CAMBRIDGE S BOOTH ST EAST www.google.co.uk/maps U U Find out more on the airport’s T I R T N G O S T D D H A OA E D R A D CE R BRUNSWICK STREET MALLOW RST OY ROSAMOND ST W A R website: • Advance Fares are often much O C O R Y K

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IT L M F A C A BOOTH ST WEST O C N www.manchesterairport.co.uk ROYCE ROAD B A E cheaper, if you can plan ahead: SatNav N R Visitors R D R C E DEVONSHIRE ST ID DDINE S E G R Centre I BONSALL STREET O N R www.nationalrail.co.uk/ E E S A CCRESCENT Oxford Road campus postcode: D R E T OAO P LLE R R A A P E I D D times_fares/advance.html N E International arrivals R T A34 RRDA M13 9PL B IC E N BRIDGEFORD ST BRUNSWICK STREET O E D C

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L O DOVER STREET L P For details on our arrival services L S D PLYMOUTH GROVE • Some cheap fares on national Sackville Street campus L A STRETFORD ROAD S C A RESCENT R R

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service, please refer to your O S C V

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T GRAFTON STREET O L CHICHESTER ROAD L R R O P • Virgin Trains’ Best Fare Finder ET EYS LAN H G H E W S E O N Arrival Guide. E EE EST E T N R R N

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Plan your journey to CECIL STREET H SHREWSBURY STREET DEN O D MMA L AAD C ARK ACOMB STREET O www.farefinder.virgintrains.co.uk ROAD LLLOYD DDENMAENMARK R Manchester MAHER GARDENS T WES ANE SS L QUINNEY C MO REESS CENEN T PRINCESS PARKWAY HATHERSAG top tip PRINCESS ROAD E ROAD S LD TREET O Consider cycling for advice on bike security and B MOSS LA SELWORTHY ROAD T NE EAST OXFO RABY STREET E B5117 RD exclusive discounts for cyclists. MAINE RD P E W LAC Manchester’s campus is part of R E I

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quick and environmentally friendly S

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SEDGEBOROUGH ROAD in advance, to ensure it can be R WESTERLING WAY E

mode of travel during your WHALLEY ROAD E GREAME STREET GREAT SOUTHERN ST T CLAREMONT ROADT time at University. See page 40 carried.

CARLTON ROAD

10 11 Checklist 1: “Even though I have a full loan, I have always worked during the summer to earn some extra money”

Student life

Rachael Sherrington, There are a huge number of buses running up and down Oxford “If only I’d known…” MSc Neuroscience Road from town to Fallowfield A few things some of our and further that this is the choice Checklist 2: current students wish they had of transport for most people. You known before they arrived at can buy weekly passes, but the the Manchester: annual pass has worked out as the Welcome Week best value for me, so that is what “… all of my flatmates had I’ve done since first year. already met on Facebook Pick up your student card p14 through the ‘Richmond Park’ Although I don’t think I am very group – I didn’t even know it Explore online p15 sporty, I have made good use of the existed!” fun exercise classes available. This Register with local health services p16 year I have student membership for the Aquatics centre, which has an “… registering online before Free bus around campus p17 In my first year I lived in a mixed, Olympic sized pool as well as a gym. you get to Manchester is self catered flat in Oak House, possible and loads quicker.” Plenty of friendly staff and Enjoy Welcome Week! p18 which was a great way to meet I was fortunate enough to be students will be wearing people. My first week was nerve- able to get a full loan to pay for Explore your surroundings p20 “… to enjoy Welcome Week ‘ask me’ badges to show wracking but my flatmates were my degree, but I have also always (getting around, food and drink, campus, Learning more, I wasn’t aware how they are happy to help you all very friendly and sociable. We worked during the summer to earn important it was.” out whenever you need it. Commons, the Library, the Students’ Union) all went out together nearly every a bit of extra money and my parents night, and spent the days walking have been able to help me out with Learn more about student life p28 around Fallowfield, finding out some of my accommodation costs. “… everyone else is trying to where to do our food shopping and find friends too – have the which restaurants we wanted to My most important advice for new confidence to speak.” Welcome Week is a whirlwind of activity – with the Student try. But later on in my studies I have students is to make sure you keep Fair and an array of special events ran by your School or halls moved into private halls closer to on top of your work throughout the this is a great time to find out more about your course and University – this means I am much year, there just isn’t time to catch University resources available, as well as get to know your way closer to my labs and the library, up if you leave it until deadlines around the campus and the city. which is great when dealing with or the exam period. And if you the increased workload. like studying on campus, at exam If you find yourself becoming overwhelmed, stop, take a times study spaces can get very deep breath, and then refer back to this checklist to reassure busy – don’t underestimate how yourself of how much you have got done. just getting there nice and early can make a difference. I’d also Remember there will always be friendly people around to help recommend getting involved with and advise you if you need it – just ask. Look out in particular course events and societies, as it’s a for the staff and students wearing purple ‘ask me’ badges or great way to meet people. sweatshirts to show they are happy to help you out.

12 13 Checklist 2:

Pick up your student card Explore online

Why? Opening Opening hours – Internet in halls Online health Opening Venue hours – Weekend Once you’ve registered*, you can dates Students living in University halls of and safety course weekdays 15-16 September pick up your student card, which residence – and in some privately We want to make sure that all gives you access to the University 3 - 28 Sept Sat 15 Sept: managed halls – can join our Hornet our students stay safe during their checklist: libraries and some buildings. Main Library (Please note: 11am – 3pm internet service. This enables you to studies. We have designed a short Get online in your hall (55 on campus Payments will only be 9am – 5pm access the internet via the network Sun 16 Sept: on-line induction course for each Collecting your student card will map) accepted here until socket in your bedroom. Hornet 12 September) 12pm – 5pm student to complete during their Take the online also release any funds you may be users receive dedicated support expecting from the Student Loans first couple of weeks on campus H&S course Joule Library Sat 15 Sept: from a team of staff living in halls – – you should allow one hour to Company. Your payment should 11am – 3pm and setting up the service is usually Choose your arrive in your bank account three Until 12 Sept 3 - 12 Sept 11am – 4pm complete it. (1 on campus quick and easy. course units to four working days after you Sun 16 Sept: map) 1pm – 6pm If you have any queries or problems pick up your card, but funds will You will need: completing it, contact your School. only be released after Monday 17 Joule Library Sat 15 Sept: 1. Your username and password, The course will be available on September 2012. 11am – 3pm Blackboard, your online learning From 13 Sept 13-28 Sept 9am – 4pm supplied during IT Sign-Up (see p5) (1 on campus environment, which can be Where and when? Sun 16 Sept: map) 1pm – 6pm 2. A suitable computer and network accessed via You can collect your student card cable – for more details, see: http://my.manchester.ac.uk Sat 15 Sept: from any of the locations shown. http://hornet.manchester.ac.uk 10am – 5pm Choosing course units (Fallowfield 13 -18 Sept 9am – 5pm Sun 16 Sept: campus) If you have a choice of units, your International student 10am – 5pm School will advise you on how to check in top tip 13 - 25 Sept Sat 15 Sept: Protect yourself. Make sure chose your options. Collect all the documents you Whitworth (Please note: This 11am – 5pm your computer is secure and need quickly and easily at the Hall venue is for both 9.15am – 5pm All course units have related (50 on campus making payments keep your personal details International student check Sun 16 Sept: materials available in Blackboard. map) and collecting safe by following our five-step in. That means you only have student cards ) 11am – 5pm security plan: However, don’t worry if you can’t to queue up and show your http://hornet.manchester. see much in Blackboard during passport and documentation ac.uk/security Welcome Week – your enrolment once. International student on units may not yet be complete, check in venue and dates So make sure you check in checklist: and that is to be expected. before going to collect your Whitworth Corridor, Pick up your student Contact your School for further Student ID card, and then you Whitworth Hall (51 on campus card help and advice about enrolments, will have everything you need map) and search the help and support on to start enjoying your time in 3 - 28 Sept http://my.manchester.ac.uk for Manchester. Weekdays 9am - 5pm *Not registered yet? See p6. more information about Blackboard. And Sat and Sun 15 - 16 Sept

14 15 Checklist 2:

top tip Register with local health services Free bus around campus The 147 Oxford Road link bus is free to University of We want you to stay fit and healthy Optician Manchester students travelling while you’re with us, so make sure International students between the Students’ Union you can access local health services You, your spouse and your It’s a good idea to get your eyes building on Oxford Road and by registering with them as soon as children (but not visiting tested regularly. You can choose the Sackville Street site. possible. relatives) may be entitled to any local optician you like – shop Bus stops are marked on the free medical health care if you around to find the best deals. map below. At Sackville Street, Doctor register with a local doctor. The University’s Vision Centre offers the bus stops underneath the railway bridge, near the main We do not have a doctor’s service at Check out your Arrival Guide for a range of services, including eye gatehouse. the University, so you must register more information. examinations, glasses and contact with a local doctor to receive NHS http://tinyurl.com/ lenses: To use the free service, show treatment in Manchester. UoMarrivalguide www.visioncentre.manchester.ac.uk your student card (see p14). Until you get this card, cut out Finding a doctor Macdonald Manchester Hotel and use the temporary bus Dentist Lists of local doctors are available pass on the inside back cover from: We encourage you to register with a top tip of this guide. local NHS dentist, so you can access You might be able to save For full details, including • Local post offices treatment for a small fixed charge. money on the cost of service updates, please visit: National Health Service (NHS) www.route147.co.uk • The Students’ Union Advice Find one online: www.nhs.uk/servicedirectories charges under the NHS Low Centre Income Scheme. Complete Free emergency treatment is the NHS form HC1 to apply, • NHS Choices website – use your Travelodge term-time address postcode to available from the University Dental available from Jobcentre Plus search: www.nhs.uk Hospital, or you can contact the offices, NHS hospitals, or by 24-hour emergency dental hotline: contacting the Department Ibis 0845 601 859. of Health on 0845 610 1112. www.cmft.nhs.uk/dental.aspx Your doctor, dentist, or optician may have one, too.

Holiday Inn Express checklist: Register with a local doctor Register with a local dentist Find a local optician

16 17 Crucial Guide 2012 DPS.pdf 1 15/05/2012 10:12

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18 19 Checklist 2:

You’ll soon get the hang of the University campus, which is based around two main sites on Sackville Street and Oxford Road. Start at the Visitors’ Centre in University Place on Oxford Road (see p22) – pick up a campus map here, if you don’t already have one, and start exploring.

Explore your surroundings: Explore your surroundings: Getting around Food and drink Cycling Trams Food and drink Other eateries on campus Need disabled on campus A popular cheap and healthy Metrolink trams link Manchester parking? top tip Run independently of the University transport option for many students city centre with Salford, Eccles, Whether you want a substantial Top up your Student Card catering services, but handily based – the area around the University Altrincham and Bury – with further If you are a blue badge holder, meal, a snack to go, or somewhere with money to spend on in on or near campus, are: is very flat, there are cycle lanes links currently under construction. bring it to the University car to sit and relax with a coffee and any FoodOnCampus outlet Christie’s Bistro – housed in the around campus and plenty of Find out more: parking office for a free permit cake, there’s plenty of choice across around the University. Recieve University’s impressive Christie cycle parking is available. Visit the www.metrolink.co.uk for University-owned car parks campus. extra discounts and beneifts, Building: Student Safety pages in this guide and a designated parking space and make sure you are never www.chancellorshotel.co.uk/ for advice on keeping your bike safe Taxis near to where you study. The caught short when you need a christies from thieves. Disability Support Office (DSO) sandwich again. Sharing taxis with friends can be a top tip can help you to arrange this. Visit www.foodoncampus. Couture at The Manchester cost-efficient way of getting from Reduce your impact on Buses/trains Access is not guaranteed if you manchester.ac.uk for up to Museum: A-B, especially on a night out. the environment and buy don’t have the blue badge, but date deals and dsicounts. www.couturemanchester.com Many local timetables are available Always use licensed black cabs or a a University HugMug – a help may still be available – in the Advice Centre of your reputable mini cab firm. Booking in reusable cup for hot drinks The Gallery Café at the Whitworth contact the DSO: Students’ Union. advance means less queuing at taxi or soup, available at all Art Gallery: www.manchester.ac.uk/dso in the Simon building (campus map ranks in the city centre, and building University-run cafés. It reduces 59). www.themoderncaterer.co.uk For detailed route, fare and a rapport with a firm you recognise waste, and saves you 20p on Herbi Vores – handy vegetarian timetable information as well as The Café in the new Alan Gilbert and trust means you know who to every drink or soup purchased. café by the entrance to the Main a great journey planner tool, visit Learning Commons (campus map call should you ever leave any of Library. the Greater Manchester Passenger your property in a taxi by mistake. 63) opens until late and offers Transport Executive (GMPTE): Please note – only ever use a mini checklist: University venues freshly made salads and sandwiches. Source at Owens Park Hall of tel: 0871 200 2233 cab you have booked, otherwise Get a campus map and Residence, Fallowfield Our FoodOnCampus service A good breakfast is a great way to www.gmpte.com you are not insured. stroll around operates a host of restaurants and start the day - great value cooked The Students’ Union has various Different bus companies will offer Use your free 147 bus cafes across campus, catering for all breakfasts available on campus until bars and cafes, serving hot food or Private vehicles meals on the go. See pages 26 and competitive priced bus passes you pass for Welcome dietary requirements and is proud to 11am daily. can buy on a daily/weekly/term time We advise against bringing a car boast Fairtrade status for its ethically 27 for more details. Week – see see inside You’ll also find more than 30 great basis - expect to pay around £10 for to University – parking on campus sourced products. back cover cover value coffee shops and cafes in a weekly pass. Stagecoach attend is both extremely limited and For quick and tasty, hot buildings across campus, ensuring the Students’ Union Fair at the start expensive, and the routes most international cuisine, go to Eats you’re never far from a hot drink of term to sell discounted annual commonly travelled by students are checklist: Restaurant in University Place: the or snack. bus passes. well covered by public transport. Top up your Student largest eatery on campus with a Card with money to specials menu that changes daily To find out more about spend on food as soon – and a chef in action on the wok, FoodOnCampus outlets including as you arrive making noodles to order. locations, opening times and offers, visit: Hot-topped salads and freshly made www.manchester.ac.uk/ pizza are the specialities in Potter’s, foodoncampus

20 21 Checklist 2:

Explore your surroundings: Campus Alan Gilbert Learning Commons

University Place Student Services Centre The A focal point at the heart of the Located on the street leading to the The University’s museum has a University campus, this modern Main Library, the Student Services historic focus on natural history, building is the location of many a Centre (SSC) (map ref 57) is a features many changing exhibitions lecture and tutorial, as well as being central point for information and and is a real asset for many home to the main refectory EATS, a advice. It provides a wide range of humanities and science students. cafe, shop and the Visitors’ Centre services, and is the place to go for Open to the general public, it’s free (campus map 37). help with any practical matters of to visit. university life. www.manchester.ac.uk/museum

This iconic £25m building has only Developed through consultation As students are at the very heart of just opened – and so you will be with our Students’ Union, to ensure the Learning Commons – this space among the first students to use it. it meets your needs, this innovative will be a true reflection of you and new building is amongst the first of your aspirations for the future. It offers a flexible and stimulating its kind in the country. space in which you can learn and And as you would expect, the relax, containing 1,000 study spaces To provide inspiration for building includes a new cafe to help and 400 computers, with wi-fi everybody studying and working keep you sustained. throughout. in the Learning Commons, its Main Library The University Precinct Centre The Martin Harris Centre fabric and facilities will celebrate Learning spaces are flexible and You’ll soon become familiar with the Containing cafés and sandwich for Music and Drama the University’s rich heritage of include a mix of individual and open University’s Main Library (campus shops, a bookshop, newsagents, Part of the School of Arts, Histories achievement and innovation. plan with 30 bookable rooms. map 55), which will probably play convenience store, hairdressers, and Cultures, this centre hosts Students have created designs a crucial role in your studies (see and several banks – this student- diverse arts events spanning music, A dedicated team of Library staff reflective of the Manchester p24). Not to be confused with the focused shopping centre is worth drama, literature and dance, which are on hand to give you all the help experience, which will be printed historic and famous John Rylands investigating (campus map 30). all students may attend and enjoy. and support you need. Best of all, onto the walls, doors and glass Library Deansgate, in the centre of www.manchester.ac.uk/ it is open 24/7, so you can use it panelling of the learning spaces for Manchester, which houses Special martinharriscentre whenever it suits you best. everyone to see. Collections – also well worth a visit.

22 23 Checklist 2:

Explore your surroundings: Discover the Library The University of Manchester Getting to know back, either online, by phone or by Searching for journal Contact us Library is recognised as one of the coming into the Library. “If only I’d known…” UK’s largest and finest academic the Library articles The University of Manchester Library Fines “… to go to the Library as libraries. We offer a huge range Browse the website: Here you can Journal articles are where Oxford Road, Manchester M13 9PP Avoid fines by returning or soon as possible and find the of resources, both printed and find video tours, ‘how to’ guides, researchers write about their work, tel +44 (0)161 275 3751 renewing books in good time. Fines areas for all of my subjects.” electronic, with friendly and helpful powerful search tools, access to discuss recent research findings and www.manchester.ac.uk/library for late returns range from 20p per staff across a variety of locations to online reading lists for your course, critically review existing work. You Campus map ref: 55 day to 50p per hour. You can pay get you started. subject pages and full details of all can access articles from over 41,000 “… to find out how to reserve fines in a number of ways, including the Library’s wide range of services: different publications. A special books, what ‘HD’ is, etc.” The Library has nine sites across online. www.manchester.ac.uk/library guide has been written to help you campus, plus The John Rylands http://tiny.cc/libraryfines find what you need: “… to find out who my top tip Library in the city centre. The new Talk to staff: Library staff are on- Making requests http://tiny.cc/find-articles subject librarian was. I Out of hours Learning Commons offers flexible hand to offer help and advice on If we don’t have what you need, could’ve contacted them Contact the Library day or and modern learning spaces and is all Library services – ask them any we may be able to borrow it from Printing/photocopying when I had some library night with the Out of Hours open 24/7. questions you have. elsewhere for you. There is a small questions.” Service Desk. It’s available 24 You can print from any computer The Main Library on Oxford Road charge of £2 per item. hours a day, 7 days a week: Borrowing books in any of the libraries. Prices vary is the most heavily used, and has http://tiny.cc/document-supply Library tel: 0161 275 3751 according to size and quality. See IT “… the Library is open 24/7 the largest collection of books. IT Service Desk tel: How to borrow Services, p42-43. during exams.” Depending on your subject area, Use the ‘Library Search’ function on Find your PIN 0161 306 5544 you may use some of our smaller the Library website or student portal Your library PIN will allow you to Your student card also acts as your “… the Library has many site libraries– this will be explained to locate items. If a book is already use a number of Library services printing and photocopying card. zones for different purposes – during your library induction. out on loan, you can reserve it, securely. To find out or change Load credit simply and easily online eg silent zones, social zones.” using the ‘Reserve This Item’ option. your PIN, visit via the epayments system: Use the self-service facilities in the http://my.manchester.ac.uk http://tinyurl.com/UoMepayment “… to take advantage of checklist: Library to borrow and return your and go to the Library section, or the online library resources, top tip books. ask a member of staff. Some buildings with PC clusters also Check your reading lists Don’t forget your have coin operated machines to especially when the actual student card Loan periods Finding reading lists load your student card with credit Library is very busy.” Buy credit for Your Student ID card doubles Normal loans are for four weeks. for printing, or photocopying. If you photocopying /printing as your Library card, and Shorter loan periods range from You can view reading lists for your would like help using these credit- “… to get books out early you will need to enter all seven days to three hours for books course, which contain links to loading machines for the first time, if there’s a lot of people on the libraries, borrow books in very high demand. If someone books, journal articles and other simply ask a member of library staff. your course, otherwise you and use the printers and else reserves a book you have on resources your tutor expects you Find out more about photocopying may not get them before the photocopiers. loan, the Library may recall it by to study. To access the ‘Link2Lists’ in the Library: deadline.” sending you an email. service, visit the Library website: http://tiny.cc/photocopying www.library.manchester.ac.uk/ Renewals searchresources/link2lists Unless they are recalled, you can renew your loans at any time up to and including the day they are due

24 25 Checklist 2:

Explore your surroundings: The Students’ Union

you, why not start your own? There students and any one can stand to The Students’ Union Entertainment SU officers is plenty of help and support to help represent their fellow students. and leisure In the centre of University campus you along the way. Activities & Development Officer Tommy Fish Any student can submit ideas to on the bustling Oxford Road is the The Students’ Union is a registered There are a number of volunteering improve student life which will be Campaigns and Citizenship Officer Khalil Secker main Students’ Union building, the charity; any profit made from our and fundraising opportunities. taken to a Student Union, University Community Officer Kaz Dyson place where student life is amplified. sales of food, drink, and clothing at You can join Student Action or of Community assembly. A panel of all goes directly back into improving Diversity Officer Saad Wahid This accessible, student led, RAG (raising and giving). If you are students decide which ideas should services for you. democratic space provides interested in media opportunities, be adopted to improve student life. Education Officer Luke Newton everything you need to get the most the Union offers the opportunity Whether it’s a quick sandwich from General Secretary Nick Pringle our of your time at University. At the to get involved in newspaper, radio The Advice Service the Grab & Go, a sit down meal at Wellbeing Officer Cat Gray Union, students make the decisions, and TV. If you are interested in The Bar, or a fair trade latte from The Advice Service is based on the Women’s Officer Tabz O’Brien-Butcher run the societies, plan the events helping to organise the biggest Biko’s Café, the Union has a range ground floor of the Students’ Union and there are plenty of employment student festival in Europe, you could of food and drink to suit all tastes Contact email: [email protected] building on Oxford Road. Full-time opportunities including part time get involved with the Pangaea and budgets. and intern opportunities. planning team. For all this and advisors provide independent and more, make sure you attend the confidential advice and information You can also visit one of the city’s From taking advantage of the Student Fair in the Union during tailored to the needs of students. four favourite music venues – the volunteering, employment and Welcome Week. Check out our The service is comprehensive, Academy 1,2,3 and Club – for the checklist: community engagement projects, website for a full list of activities. covering all areas of welfare advice hottest music from around the Visit the Welcome Week fair – find out more about the the Students’ Union are focussed on from funding to housing and world. societies, activities, buy your student bus pass and get ensuring that you leave University Student Voice specialising in academic appeals and loads of free stuff. with more skills and experience than disciplinary issues. Contact us when you arrive. The Union plays a crucial role in You can book an appointment, or Buy your ticket for the Welcome Party – guaranteed to ensuring the student voice is heard, just drop-in. tel +44 (0)161 275 2930 be the highlight of your first week. Student Activities whether that’s about making University of Manchester improvements to the library or a Drop in: 9.30am - 4.30pm Students’ Union Contact your course representative or, better still, Getting involved in an activity or course or even affecting change at weekdays including vacations. become one yourself and represent your course mates. joining a society is the best way to Oxford Road site, national government. The main role Tel: +44 (0)161 275 2930 meet people with similar interests, Steve Biko Building Join a student society at the welcome week fair or of the Students’ Union is to help the Email: [email protected] try something new and impress (68 on a campus map) online. If there isn’t one you want to join you can start University make decisions that are in future employers with your extra- Manchester M13 9PR your own. the interests of students. The Union curricular achievements. acts as the voice of students. Sackville Street site, Grab a copy of the student newspaper and tune in to Offering over 250 societies run Every year, a group of students FuseFM. by students – from Archaeology (9 on a campus map) are elected as the Leadership of to Amnesty, Bangra to Buddhist, Manchester M60 1QD Get your NUS extra card which entitles you to discounts the Students’ Union and have Politics to Panto – the Union has all around the world. Its costs £12, of which £4 goes responsibility to guide the work of something for everyone. And if you directly back to the Union to improve services. The Union and make bright ideas can’t find a society that interests happen. They are voted in by

26 27 Checklist 2: “If things don’t turn out how you originally wanted, it can still end up as an amazing experience”

Student life

Joana Calado, The social side of The University of Manchester is great – there are “If only I’d known…” Second year, Biomedical a huge number of societies, and “… cycling into uni is much Material Science in my first year it felt like I tried Crucial guide to faster than the bus in the them all. This year I have settled morning.” on Raising and Giving (RAG) which is the fundraising arm of the student life Students’ Union. I am also involved “… how important in production at the student TV internships and other station, which is a lot of fun. involvement in extra- Student Charter p30 curricular activities are.” I thought I should try things I had Studying at the University p34 never done before – so I have “… classes at the Armitage tried trampolining and kickboxing, Sport and fitness p36 Centre are drop-in, so you I’m from a small town in Portugal, and now I take part in the Sports don’t have to pay for the so moving to a city as big as Volunteer Scheme, which helped me Money matters p38 whole semester.” Manchester was a bit intimidating. get my level two swimming teacher Staying safe p40 I soon learned my way around by qualification. I use this qualification not being scared of getting lost – in one of my part time jobs, “… you can experience down IT services p42 just asking directions and talking to teaching swimming at a local club. days.” people. Student support p44 I also work part time for the “… it’ll go really fast.” Although I didn’t get the University, engaging with If things go wrong p48 accommodation I originally wanted prospective and current students in in my first year, it ended up being a range of ways, like giving campus an amazing experience. I lived in a tours. This work is great, because For many undergraduates, student life is their first step small, catered, all girls hall. Living it’s based on campus and I can into an independent lifestyle. For others, it contains in catered accommodation is great, fit it around my studies. I found quirks and features unlike any other working, home, or because you get to know all the out about the job through the cultural environment they may have known. other students really well, in fact, Careers Service, and they are also we soon all felt like a big family. In helping me find an internship at the Learn all the facts, advice and sources of support the first week my halls organised a moment, with things like writing a available to guide you successfully through every busy schedule, with scavenger hunts marketing focussed CV even though aspect of your student life. and nights out, which really helped my background is firmly science everyone settle in and get to know based. Not quite sure what to expect? Make yourself familiar one another. with the Student Charter and find out what the If I could give new students one tip, it would be to make the most of University pledges to provide for you, as well as what is everything available but to make it expected from each and every student. suit you – make sure you find the right balance between studying and socialising!

28 29 Crucial guide to student life

Student Charter

One of the University’s three core goals is “To The Charter provides an overview of the Manchester 1 Our learning experience 2 Personal and academic provide a superb higher education and learning experience and refers to regulations, policies and experience to outstanding students, irrespective procedures; it is not a detailed personal agreement Together we will: development of their backgrounds, and to produce graduates or contract and is not legally binding. • Mutually commit to hard work and a desire to Together we will: distinguished by their intellectual capabilities, achieve our best. employability, leadership qualities, and their ability The Charter was approved by Senate in May 2012 • Actively engage with all learning opportunities and ambition to contribute to society”. Our Student and we will review its content and implementation As a student I will: with the aim of constructively challenging and annually. If you would like to make any comments broadening one another. Charter, developed jointly by the University and the • Attend, and prepare for, all my scheduled teaching Students’ Union, is an important part of how we or suggestions on the Charter then please email: [email protected]. sessions and other learning events, such as As a student I will: establish and maintain clear mutual expectations induction and meetings with academic advisors. for the experience of all students: undergraduate, • Engage as an independent learner and take Letty Newton • Complete all my assignments and submit on time. responsibility for achieving my potential as a postgraduate taught and postgraduate research. Students’ Union General Secretary 2011/12 It sets out what we can expect from each other as • Know that I am free to declare any issues that will Manchester student. partners in a learning community. Professor Dame affect my learning experience (such as illness or • Prepare for the world of work and monitor my UMSU President and Vice-Chancellor disability), so that I can be supported correctly. development of knowledge, skills and personal attributes. As a University we will: • Provide you with an excellent student experience As a University we will: based upon personalised learning. • Ensure you have access to a range of opportunities “A university is a scholarly community. to improve your skills and employability, and It exists to foster the disciplined • Organise teaching and timetables to enhance the learning experience, creating a sense of academic encourage you to engage with such opportunities. pursuit of truth.” identity and providing prompt information via My • Ensure that you have a diverse range of extra- Professor Alan Gilbert (1944-2010) Manchester. curricular activities on offer through both the University President and Vice-Chancellor • Treat you as a partner in the planning and University and the Students’ Union, and encourage operation of your teaching programme. you to take part in those activities. • Keep the curriculum up to date and use our • Prepare you for citizenship and leadership in a research, where feasible and appropriate, to inform diverse, global environment. the curriculum. • Provide you with opportunities to reflect upon your • Support you in your studies through academic personal development. advice, providing prompt and useful feedback on • Ensure that all of our spaces are fit for purpose and assessments, and opportunities for discussion of provide a safe study environment. this feedback. • Provide you with access to careers information, • Ensure you have access to advice, counselling and guidance and support until two years after you’ve other specialist support services (such as support if graduated. you are a disabled student) for the duration of your time at the University.

30 31 Crucial guide to student life

Student Charter

3 Communicating and 4 Respecting and valuing 5 Being part of our community “When our relation to the community is fully realised, it will be seen that the interacting with each other each other of Manchester Together we will: health, the happiness, and the consequent Together we will: Together we will: • Be a positive and responsible part of our local powers of every individual, concern not • Communicate with openness, respect and honesty, • Study and work in an environment where people community, respecting the views of our neighbours and the communities in which we live together. only his own life, but also affect the whole exemplified by transparency and constructive embrace and value diversity and are committed to community of which he is a member.” dialogue. equality of opportunity. • Live, study and work in an environmentally As a student I will: • Respect each other and treat each other fairly at all sustainable way. Marie Stopes (1880-1958) times, free from discrimination and harassment. Author, Palaeobotanist, Campaigner and Pioneer • Keep up to date with, and respond in a timely As a student I will: manner to, University and UMSU communications. As a student I will: • Behave in a responsible manner and act as an • Engage in feedback mechanisms that seek to • Conduct my academic studies in an honest and ambassador for the University. The University of Manchester evaluate my learning experience. professional manner, including not plagiarising. Oxford Road • Express my views to student representatives and • Comply with the regulations, policies, and As a University we will: Manchester officers of the Students’ Union so that they can procedures of the University and the Students’ • Ensure that a range of safe, well-maintained and M13 9PL represent me effectively. Union. fairly priced University accommodation is available United Kingdom • Abide by the requirements of professional to you and foster a sense of community at each www.manchester.ac.uk bodies, where my studies are accredited by such venue. As a University we will: Royal Charter Number RC000797 professional bodies. • Provide you with information to help you plan • Offer advice to you about living in non-University your studies, including transparent information on accommodation. contact time and the likely cost of studying on your As a University we will: programme. • Provide you with opportunities to fulfil your • Use appropriate technology to teach and social responsibilities through peer support, wider communicate with you, where available and when engagement with the community, and extra- “Working hard and having ambition are it enhances your learning experience. curricular activities such as volunteering. qualities that all the staff and the students • Provide you with full, accurate and accessible • Ensure an accessible environment for you. at Manchester cultivate and share.” information about the University, its facilities, programmes and regulations. Holly Hunter (2009) • Work in partnership across the University to set Music student and deliver consistent levels of service for you. • Demonstrate high professional standards when “Don’t talk about what you are going to interacting with you. do, do it. That is the Manchester habit.” • Listen to you and respond to any concerns Sir Edward Abbott Parry (1863-1943) regarding your learning in a timely manner. Judge and dramatist • Respond in a fair, timely and transparent manner to academic complaints and appeals.

32 33 Crucial guide to student life

Studying at the University

A university degree puts you in Seminars Workshop, laboratory, Computers and Assessment control of your learning to a far “If only I’d known…” greater extent than a school or More informal discussion groups or studio sessions online learning Formal examinations, coursework “… preparing for seminars college education does. You are with your tutor and a smaller group assignments, projects, essays, Some courses involve practical There are lots of computer clusters does half the work for exam encouraged not just to work of fellow students on a set topic. presentations and more – work sessions in which you can on campus (see p42) where you revision.” hard to fulfil set tasks and meet Short presentations are sometimes put theory into practise – and then can work on coursework, whether understanding the format of deadlines, but also to become an required. These usually relate to a perhaps write up results, or present you need to type an essay, or different types of assessment is active, independent learner, capable particular course unit. them. use specialist software for your important, as well as the content. If “… not to listen to people of organising your own time and you’re unsure of what you’re being who say you don’t need to go Tips: Always read and prepare subject. Our virtual learning system, workload. Tips: If you don’t make mistakes, asked to do, ask the lecturer who to lectures!” beforehand. Don’t be afraid to Blackboard, offers a wide range of you can’t learn from them. Don’t be useful resources for flexible study has set the assessment. You’ll be trained to think both ask for clarification – if you don’t afraid to experiment. and interaction with students on “… the importance of intelligently and independently; understand something it’s likely your course, and may also be used checking the University email to read widely around a topic and you’re not alone. for assessment. account.” research it thoroughly; to reflect on top tip ideas you encounter and to analyse Tutorials top tip Tips: If you have any problems Exam periods and assessment and describe them. deadlines will come round “… referencing is a useful These small group sessions are often Our most successful students using computers for your work, faster than you might think – thing to get your head used to bring together material are proactive. They seek speak to your academic advisor, or You may also experience the don’t get caught unprepared. around.” from several course units, so that out and discover the many to the IT Support person in your following: As soon as you have details you can understand the links fantastic learning resources faculty. For more on IT Services, of dates and deadlines, draw “… how motivated you need between the different parts of your and opportunities Manchester see p42-43. Lectures up a study diary to help the to be to learn alone – it’s subject. has to offer – not only in Lecturers deliver information to libraries, laboratories and Private study most of the time you have. different from school.” many students in a formal lecture Tips: Come prepared to share your lecture theatres, but also via Go online for more advice on Read widely on your subjects, theatre setting. Notes are usually ideas. Tutorials give you the chance work experience, student improving your study skills: “… not to leave printing until make notes, research, write and provided – however, these will not to develop your communication and societies, career development http://tinyurl.com/ the last minute.” revise outside of formal teaching. cover everything. thinking skills. programmes, industrial UoMstudyskills placements, voluntary work, You’ll also need to plan your overall “… about the ‘discussions’ Tips: Listen carefully. Make your Small group work local community groups and learning schedule. own notes. Follow up on any online tab on Blackboard as a way of more. And they ask questions. Tips: Take a look at resources indicated in the lecture. You may be set to work with a team Problems? finding answers to FAQs for Seek, and you shall find… www.skills4study.com, which of fellow students on an assigned or Your academic advisor is your my course.” offers useful advice on developing chosen task. first point of contact for any study skills. Ask your academic problems you might have – “… how much time goes into Tips: Communication is at the heart advisor for tips. however, plenty more sources researching a good essay.” of good teamwork – talk to each of support are open to you. See other! Student Support p44-47. “… it’s important to keep lecture notes up to date, or you can get really behind in January.”

34 35 Crucial guide to student life

Sport and fitness

An active body aids an active Fitness/wellbeing University facilities City facilities Contact us brain – so all the sports and fitness Manchester sporting classes activities, clubs, facilities and Armitage Site: The University’s The 2002 Commonwealth Games achievements SPORT – Head Office opportunities that the University We run a wide range of health, ‘home of sport’ in the heart of the legacy lives on in the excellent William Kay House, 333 Oxford has to offer can help you to excel fitness and wellbeing classes every student community in Fallowfield. sports facilities that Manchester has The University of Manchester is Road, Manchester M13 9PG in more ways than one. We advise week, ranging from high-energy Includes a sports hall, multi-activity to offer. These include: regularly seen as one of the top tel +44 (0)161 275 6991 you to take part in some form rooms, squash courts, grass pitches, ten Universities for Sport. aerobics, kickboxing and circuit Manchester Velodrome [email protected] of physical exercise at least three five-a-side pitches, cricket pitches training, to more relaxing yoga, www.nationalcyclingcentre.com In 2011-12, we ranked 8th www.manchester.ac.uk/sport times a week. Don’t worry if you’re and two floodlit, international pilates and tai chi. in the British Universities and Campus map 69 not ‘sporty’, as our wellbeing standard, artificial turf pitches. Manchester Tennis and Football Colleges Sport League (BUCS). programmes offer something for Beginner’s courses in a variety The fitness gym has also just been Centre at City of Manchester everyone – and there’s a social of sports, including badminton, extended and refurbished with Stadium Earlier this year, rowers Graeme aspect to our clubs, too. squash and swimming, will soon brand new equipment. http://tinyurl.com/tennis-football Thomas and Zak Lee-Green both have you up to speed with the basic made an impression at the GB top tip Memberships available online: National Squash Centre and Feeling inspired but unsure SPORT Manchester technique. Rowing Trials for the London http://www.sport.manchester.ac.uk/ Regional Athletics Centre where to start? www.sport.manchester.ac.uk/sport 2012 team selection. Both are If your focus is on fun with a little facilities-and-membership www.manchestersportandleisure.org Come along to the Sport and supported by Sports Scholarship. competition thrown in, our new Activity Fair during Welcome Support the very best Sugden Centre: Based on campus, Halls Sport programme and Chill Factore – indoor snow slope Week to find out everything student athletes just off Oxford Road. Offers Manchester alumni Mike Rock Campus Leagues are ideal for www.chillfactore.com you need to know about excellent value for money on gym who also qualified for the 100m beginners and those who want to joining one of our Athletic High performance athletes in all memberships, fitness classes, sports Salford Watersports Centre Butterfly in the Olympics this play recreationally. The next step Union or Campus Sport teams. sports may be eligible for additional halls, squash courts and five-a-side www.salford.gov.uk/ summer. is one of our 42 Athletic Union support. This could range from pitches. watersportscentre clubs, in which you can compete financial contributions towards Also Blaire Hannan, Paralympic more seriously, representing the competition expenses, to one-on- Manchester Aquatics Centre: Volunteering transition squad for Sailing, University against other institutions. one strength and conditioning Based on campus this unique facility carried the London 2012 All abilities are welcome; it’s sessions with our in-house expert. boasts two Olympic-sized (50m) opportunities in sports Olympic Torch through her home town of Bristol. enthusiasm that counts. To find out more, contact our Sport swimming pools, as well as a fitness Get involved with the local Development Manager: suite, fitness classes and sauna community while gaining valuable [email protected] facilities. life skills in a fun, sporting / tel +44 (0)161 275 5304. environment with our Sports Find out more about all our facilities: Volunteer Scheme. We offer http://www.sport.manchester.ac.uk/ placements with local sports clubs facilities-and-membership and host many events that need support from volunteers. You could be a coach, perhaps gaining coaching accreditations, or a referee, event organiser, cheerleader – even our lucky mascot, the Purple Bug!

36 37 Crucial guide to student life

Money matters

Budgeting Financial support Scholarships Individual courses may have other sources of funding, such as NHS Typical expenditure for 2012-2013* Don’t let money worries spoil for UK/EU students and bursaries bursaries for medical degree courses Tuition fees (Home/EU) £9,000 your time as a student. Work out Find out more about the packages The University is launching a new – your School will provide you with a sensible budget before the year available to you: range of scholarships/bursaries for details. Accommodation: Self-catering £4,400 starts and, if you have a shortfall, 2012 entry. think about a vacation or part- • Students from England: Sources of Meals (based on a budget of £35 per week) £1,450 time job – you might pick up some www.direct.gov.uk/ UK students will automatically be financial advice Books and stationery £390 valuable new skills along the way. studentfinance assessed for a Manchester Bursary The University Careers Service can tel 0845 300 5090 of up to £3,000 in the form of fee/ The University’s Student Services Clothes (including warm clothing and footwear) £390 help you find work that suits your accommodation discounts and Centre and the Students’ Union • Students from Wales: Local transport £520 schedule. cash bursaries. If you are living in Advice Centre are both useful www.studentfinancewales.co.uk University accommodation you will sources of financial support Other general living expenses (eg photocopying and See the tables opposite for a basic tel 0845 602 8845 be asked to express a preference for and advice, including details on printing, laundry, phone calls, consumables, entertainment, £1,450 breakdown of costs for a first-year a fee or accommodation discount scholarships and bursaries. See the sports, cooking equipment, etc) UK undergraduate for the academic • Students from Scotland: when you register. Student Support section of this year 2012-13, and typical income. www.saas.gov.uk Total £17,600 guide, starting page 44. As well as money for tuition fees, a tel 0845 111 1711 EU students may qualify for a fee discount of £2,000 but will need single student is advised to have the • Students from Northern Ireland: to request a financial assessment Providing your bank details amounts suggested here for each www.studentfinanceni.co.uk Typical income for 2012-13* in order to be considered for the Whilst studying at University you academic year (40 weeks) to cover tel 0845 600 0662 food, accommodation and basic award. may become eligible to receive Household Household Household a financial award, for example income income income transport. If you bring your family, Students from the EU may be Awards will be assigned to your Income a stipend, bursary, prize etc. £25,000 £35,000 £60,000 you must have at least 50% more eligible for higher education record by mid-November. Please Therefore, in order to speed up per year per year per year available. maintenance support if you satisfy register your bank details on your the payment process, we ask certain residence criteria in the UK financial award summary, so that Home UG loan for all our students to submit their £3,875 £4,784 £3,575 and Islands – follow the link for EU scholarships/bursaries can be paid International students UK bank account details online. maintenance (max) students on to you. For lots more financial advice Please follow these detailed Home UG www.direct.gov.uk/ £3,250 £1,432 £0 dedicated to the needs of studentfinance Find out more: instructions: http://tinyurl.com/ maintenance grant students from outside the EU, http://tinyurl.com/UoMfunding UoMprovideyourdetails see your Arrival Guide. Bursary/scholarship £3,000 £1,000 £0 Payment of The University also has an Access loans and grants to Learning Fund, designed to help UK students who need extra Home UG loan for fee Up to £9,000 Up to £9,000 Up to £9,000 Student maintenance loans and financial support because they have top tip grants will be paid directly into Try the Brightside-UNIAID higher than expected costs, such your bank account once you have student calculators for help in £19,125 £16,216 £12,575 as single parents, or because they Total registered with the University and planning your budget: (max) (max) (max) encounter an unexpected financial collected your student card. Make emergency, such as experiencing a www.studentcalculator.org.uk * NB These figures are only intended as a guide – all students have different sure your funding body has your burglary. www.studentcalculator.org.uk/ needs, priorities and entitlements to the maintenance grant and student loans. bank details. Find out more: international Your family may top up your income, or you may chose to work part-time. http://tinyurl.com/supportfunds

38 39 Crucial guide to student life

Staying safe

Personal safety are surrounded by, and how may Insecurity thefts Halls of residence Find out more… local people are here to help you Leave your property lying around If you’re staying in University Check online for forthcoming Manchester has incidents of crime out. just like any other big city, and if unsupervised even for a moment accommodation, you will be given crime reduction events, update If ever you feel threatened or and a thief may walk off with it. advice on safety and security when and advice: http://tinyurl.com/ you are unfamiliar with an area that able to identify you as the rightful vulnerable, then the Safe Zone This is most likely to happen when you arrive. In every residence a crimereductionevents can be quite a scary thought. owner if they recover it. stickers identify the businesses as you feel comfortable in a familiar team of wardens and tutors work To report a crime or However, The University has a a place with friendly staff trained The University offers a free bike environment – unfortunately just throughout the evenings, nights non-emergency incident: dedicated team of security staff in how best to help and support marking service to all students, in because you often visit a particular and weekends. There are some tel 101 on campus, and by taking a few you. Search ‘Manchester Student which: café or study frequently in the simple steps you can take to keep simple, sensible precautions on your Safety’ on facebook page for more library, it doesn’t mean there are no yourself and others safe: In an emergency: • A unique serial number is etched part you can help to keep yourself information. thieves about. 999 (for Emergency Services) safe and secure. onto the frame in a highly visible • If you have swipe access to your Cycle security location building, don’t hold the door open +44 (0)161 306 9966 for people when you come in and (for University Security) Cycling is a great way to get around • Your personal/cycle details are out – they might not be residents. Manchester on a budget – but recorded and entered onto a top tip • Lock your door when not in your Crimes that may affect make sure your bike isn’t an easy University database to enable our room, even if you are elsewhere students on campus are dealt target for thieves. Avoid poor security officers to check them in the flat, and also whilst you are top tip with in this section, but for lots quality cable locks or old D-locks • The information is also entered sleeping You should insure your more useful safety advice for that can be easily cut through with onto the national property personal property against By simply looking after your your life in Manchester, see: bolt cutters. database www.immobilise.com, • If you are at all concerned about loss or theft. Shop around www.manchester.gov.uk/ valuables, you will save yourself the someone or something, contact – Endsleigh Insurance has • Subsidised lock scheme – all which the Police check when they StudentSafety hassle of cancelling credit cards, security great student discounts and students at the University of recover missing property paying for replacement keys, losing is recommended by the NUS, Manchester are eligible to buy a Check online (web address on essays, etc. Take the item with you, but you may get a better deal silver standard ‘D’ lock (RRP £35) For advice page to the right) for details of or make sure someone you know is for you through your bank or Safe Zones for reduced cost at £15: and enquiries: forthcoming ‘crime reduction’ looking after your property until you another insurance agent. http://tinyurl.com/bikelockscheme Student Safe Zones provide a events where your bike can be return. Do not ask someone you The Greater Manchester Police run network of safe places where you If you are living in halls, • Use/buy ‘lockable’ fixtures to marked don’t know to do this, as they may fortnightly events on a Monday in can access guidance, support and check to see if your protect your bike wheels and seat not be around when you get back. University Place (building number 37 practical help, should you feel you insurance is included in your instead of quick-release fittings. Register all on the campus map) need it. accommodation fees. You your property might also be able to cover • Don’t assume your rickety old They can also be contacted at To help all students living in your belongings more cheaply bike is safe – thieves go for all The immobilise service is available all other times, including during Manchester feel more comfortable by extending your family’s makes, models and conditions. to register all your valuable items vacations, via phone or email: –perhaps if you finish a shift at work current household insurance. for free, from laptops to mobile late, or suddenly find yourself in Bike marking Non emergency phones. If your items are registered an unfamiliar area – the Safe Zone tel +44 (0)161 856 4466 on a database, it makes it much initiative has been put in place If your bike is lost or stolen, you’re easier to report a theft or log an Greenheyes Police Station to highlight the large amount of unlikely to see it again unless it is on insurance claim, as well as helping [email protected] friendly reputable businesses you a database to which the Police have access, as otherwise they won’t be the Police to return recovered stolen property. www.immobilise.com 40 41 Crucial guide to student life

IT services

Once you set up your student IT Online student resources University computers Personal computers Printing IT support account (see p5), you will receive a unique username and password. My Manchester provides quick More than 3,000 PCs across Connecting your own computer Each PC cluster has printing Contact our IT Service Desk for any These allow you to access our wide and easy access to various University campus, and in some halls of to the University network is free facilities, which you can use on IT-related problems you have at the range of IT facilities and services services, including your email, residence, are available for you to of charge. If you have a personal a ‘pay per page’ basis. A central University. Telephone support is across campus, and our online your personal file storage space, use. Many have extended opening computer or laptop, you can use printing account is automatically available 24 hours a day, 365 days learning environment, Blackboard. your P-drive, University news and hours, including at weekends. our network via a wired connection set up for you along with your a year*. calendars, and Blackboard (see These link directly to the high- in halls of residence (see p15). IT account. You can buy further Your student IT account below). You need your username speed campus network, giving you When on campus, you can connect printing credits in units of 50p, tel: +44 (0)161 306 5544 and password to log into the portal. access to My Manchester, standard to the University’s WiFi via your £1 and £2 from print kiosks www.manchester.ac.uk/itservices/ All students have a secure file http://my.manchester.ac.uk University software, the internet and laptop, smartphone or tablet (eg around campus, or use our online contacts storage space on the University printing services. iPad). ePayments system. Or drop by a help desk and see us network – known as your ‘P-drive’ – Blackboard is the University’s face to face: where you can save files and backup virtual learning environment, which To find your nearest PC Keep your computer secure with a For more information, including 1st floor, Main Library (Blue 1), or E your work. You can access this from you can access via My Manchester cluster, look out for the strong password, personal firewall locations of payment kiosks and floor, Joule Library, Sackville Street any University PC you log into (look from anywhere with an internet PC cluster icon on the and good anti-virus tool, and by how to print wirelessly, see: building. for the ‘My Documents’ folder), or connection. You can find course campus map, or visit: installing security updates as soon www.manchester.ac.uk/itservices/ from any computer with an internet materials, submit coursework and www.manchester.ac.uk/ as they are available. Find out more: printing *Out of hours the Service Desk is connection via My Manchester. communicate with your lecturers itservices/pc www.manchester.ac.uk/itservices/ operated by Northumbria University, and and fellow students online. Don’t secure-it reported back to IT Services who will offer You also have your own University worry if you can’t see much further assistance, if required. email account. Check this in Blackboard initially, as your IT access for all regularly, as the University will use Be mindful of spam enrolment on units may not yet be If you have a disability, the it to email important information complete. Contact your School for University has specialist Please don’t give people outside to you. Most students use Outlook top tip further advice. hardware and software to suit the University access to student Live, allowing you to access your You can opt for your email particular needs, as well as the email addresses or send emails emails anywhere online, and also address not to be included on option of a customised desktop. to large groups of fellow access an additional 25GB of free, the University’s external address Find out more: students. You can find out how online storage through Microsoft book by logging into www. www.manchester.ac.uk/ to set up your spam filtering for SkyDrive. This is a useful area for manchester.ac.uk/itservices/ itservices/accessibility your email account at saving non-academic files, to avoid itaccountmanager. However, www.itservices.manchester.ac.uk filling up your P-drive too quickly. it will still be visible internally unless you specifically request Find out more: otherwise. www.manchester.ac.uk/itservices/ studentmail

42 43 Crucial guide to student life

Student support

Our multitude of support services Counselling support Aletrnatively, you can email Anyone can be a course Administrative support Careers support can help you with almost any [email protected], representative; make sure your voice problem or query you may have University life is busy and exciting which is confidential and won’t is heard by participating! The Student Services Centre is Even though you are just starting – the only difficulty you may – but can sometimes be worrying reveal your email address. This Search ‘Course Reps’ at the place to visit if you have any University life, it’s never too early experience at first is in knowing or stressful, especially if you have service is open all year round and www.manchesterstudentsunion.com administrative queries. Student life to start planning for the future – which service to approach for what concerns in your life outside the you are guaranteed a response can involve a lot of form filling and especially in today’s competitive jobs issue. University. If this happens to you, within 48 hours. You can also Peer support documentation, especially in the market. Your Careers Service offers don’t suffer alone. volunteer for Nightline, for details early weeks, and we will try our best expert advice and guidance, and can Your academic advisor is generally a of this and more, please visit the As well as Nightline and course to simplify this for you. You can find point you to exciting opportunities University Counselling Service good place to start with enquiries – Students’ Union website: representatives, other student-run us just off Burlington Street (map ref that will boost your job prospects. but this section will also help point services are available if you would Free, confidential help is available http://tinyurl.com/UoMnightline 57) on the way to the Main Library. Visit the careers website for job you in the right direction for any rather have support from your from trained counsellors with any There is also a satellite centre in the vacancies, special training sessions specific queries you may have, and peers. These include: personal problems affecting your Support in university Joule library on Sackville Street (map and events throughout the year. See for general information that may be work or wellbeing. We also run accommodation Peer mentoring ref 10). p50 for more details. useful to you. www.manchester.ac.uk/careers group sessions and workshops Many disciplines across the We can sort out questions All University-owned for those who feel uncomfortable University offer you the chance to concerning registration, student Academic related accommodation has a team of IT support with the idea of a one-to-one get support and guidance from cards, tuition fees assessment or information residential pastoral staff who can conversation, or simply want to older students, to help make payment, Council Tax exemption, See p42-43 for information on arm themselves with some useful give you general help and support, The Student Guidance Service the transition into University life and all sorts of documentation, online services and resources, and information on subjects such as well as providing a local point of offers impartial advice and smoother and easier. These schemes such as academic transcripts or on IT support. as reducing stress, coping with contact in case of an emergency at information on any matter that are student-led, to ensure they meet student loans, grants and awards. academic pressures, or building night and over the weekends. When concerns your academic career. This your needs. We can also help with queries International support confidence and self-esteem. you arrive, look out for events that might include University matters, www.tlso.manchester.ac.uk/ about examinations, graduation Tel: 0161 275 2864 your pastoral team will arrange to Our International Students’ Advice such as course interruptions, students-as-partners ceremonies, degree certificates and www.manchester.ac.uk/ introduce themselves to you. Team, based in the Student Services withdrawals, or changes; or numerous other general enquiries. counselling www.accommodation. The Students’ Union Centre, provides advice and personal matters outside the You can contact us with your manchester.ac.uk Advice Centre information to all our international University that may be affecting enquiry, or make requests and carry Nightline This centre provides professional students on diverse topics, including your academic progress. The service out certain tasks yourself via Course support help and advice across various immigration issues, work permits, is open Monday to Friday 10am to http://my.manchester.ac.uk. The Part of the Students’ Union, issues, from emergency loans, finance, funding and academic or 4pm and is based on the first floor Your academic advisor is your first walk-in service and student phone this student-run listening and to contraceptive advice, personal problems. of University Place (campus map information service offers port of call for any queries regarding accommodation issues and various line are both available Monday to 37). anonymous, non-judgemental and your course. academic matters, including Friday. See contact details for the Student www.manchester.ac.uk/sgs non-directive support every night of Services Centre (above), or email We also have course complaints and appeals. No Opening hours: term, between 8pm to 8am. If you [email protected]. representatives, students who appointment necessary. It is based Mon, Wed, Thurs and Fri: 9am - 4pm are feeling like you want to talk, are chosen by their peers to meet in the Steve Biko Building, first Tues: 10 - 4pm you would like some information or For full information on support for regularly with academic staff to floor, and is open Monday to Friday Contact: don’t know who to speak to, you international students, including make sure your education is of 9.30am-4.30pm all year round. The Student Services Centre can always call Nightline. They don’t details on English language courses, the highest quality. Their work Tel +44 (0)161 275 2947 Burlington Street (campus map 57) judge and they’ll never tell you what see your Arrival Guide. feeds into and is supported by the Search ‘Advice’ at tel +44 (0)161 275 5000 to do. The phone number is on the Students’ Union representatives www.manchesterstudentsunion.com [email protected] back of your student card. from each faculty, too. www.manchester.ac.uk/ssc 44 45 Crucial guide to student life

Student support

Disability support help and support to deal with issues ‘Manchester Student Parents and Legal support Religious support Support for care leavers relating to drug and alcohol abuse. Carers Network’ is a dedicated Staff in the Disability Support It also provides medical certificates Facebook group for University of (in term-time only) Our student population is drawn If you are leaving or have recently Office can help any student with of fitness for employment and Manchester students. The network If you have any legal or associated from all cultures and religious left care, you may benefit from a additional needs arising from hobbies. is also a Students’ Union Society, problems, you can get free, beliefs. A number of chaplains of New Student Advisory Meeting. a medical condition, a physical so look out for their stall at the confidential advice from our Legal diverse faiths are available if you In this meeting we will make sure The service is open Monday to or sensory disability, a specific Students’ Fair. Advice Centre, run by the School want to talk through difficulties, that you have accessed all the Friday, 9.00am to 4.00pm. You can learning difficulty such as dyslexia, of Law. Following an appointment, to explore issues of faith, or are financial support you are entitled self-refer, or be referred by your The International Society at William or a mental health problem that clients will be advised in writing on looking for information about local to, that your accommodation needs School or another support service: Kay House on Oxford Road runs a affects their study. We can arrange their legal position and what steps faith communities: are catered for, and will answer any http://tinyurl.com/UoMhealth weekly Women and Families group: assessments, assist with applications to take next. Cases are not taken questions you may have. To arrange for funding support, and discuss http://tinyurl.com/UoMfamilies • St Peter’s House for the Anglican, a meeting in complete confidence, Please note that this service is not a beyond written advice, although appropriate study aids and special Baptist, Methodist and United contact the Student Guidance doctor’s surgery. You should register You can get more information the centre may be able to make examination arrangements, if Reformed Church denominations: Service (details at the start of this with local healthcare services when about local childcare providers, referrals to other agencies. The necessary. All enquiries are treated www.stpeters.org.uk section). you arrive at the University (see schools, funding for childcare and a centre runs regular clinics in the in confidence. p16). range of related topics online: areas of employment law, landlord • Avila House for the Roman Contact: http://tinyurl.com/ and tenant law, small claims and Catholic chaplaincy: The Disability Support Office (DSO) Childcare support UoMstudentparents police complaints. www.rc-chaplaincy-um.org.uk 2nd Floor, University Place (campus top tip If you have family responsibilities, Information on child-related Contact: • Hillel House for the Jewish map ref 37) We want to keep you up there are nursery facilities situated matters is also available from the Legal Advice Centre chaplaincy: tel +44 (0)161 275 7512 to date with all the most conveniently close to campus. Students’ Union Advice Centre and tel +44 (0)161 306 1264 / 275 7976 tel +44 (0)161 226 1139 minicom +44 (0)161 275 2794 important and relevant Places for children aged between the Student Guidance Service (see [email protected] text 07899 663 512 • The University of Manchester information from the six months and five years are above). http://tinyurl.com/ Islamic Society maintains campus University, and help you get [email protected] available year-round, on weekdays, UoMlegaladvice prayer facilities for Muslim the most of our variety of http://tinyurl.com/UoM-DSO from 8.30am to 5.30pm. Due to students in the MacDougall support services. Every week high demand for some age groups Centre and the Sackville Street of term the My Manchester Health support (particularly under-two year-olds), Building: newsletter will come straight there may be a substantial waiting Occupational Health Services offers www.manchesterisoc.com to your inbox – we know you confidential care and support on list. are busy, but please take the health and safety issues that may The Students’ Union also has time to glance over it – there • Dryden Street Nursery be relevant to your course and your societies for many major religions: (campus map 62) might be some information ability to study. Services available www.manchesterstudentsunion.com tel +44 (0)161 272 7121 that makes all the difference include: emergency care if you admin.drydenstreetnursery@ to your student experience! are taken ill on campus; travel btconnect.com health advice; contraceptive and sexual health services, including • Echoes Nursery the availability of emergency (campus map 6) contraception and free condoms; tel +44 (0)161 306 4979 and health promotion, including [email protected]

46 47 Crucial guide to student life

If things go wrong

The University is proud of and Complaints Harassment Academic appeals If you wish to lodge an appeal, committed to ensuring the high you are strongly advised in the first standard and quality of our If you have a complaint with any The University aims to promote a We are committed to safeguarding instance to raise the matter with the top tip programmes of study, services and aspect of your academic life, we learning and working environment your interests in relation to the appropriate member of staff in your The University and your facilities for you, our students. advise you to follow our procedure that values diversity and promotes process by which decisions relating School – eg your tutor, supervisor, Students’ Union strongly We recognise, however, that on for student complaints, as follows: inclusion for all our students to your academic status or progress or course director. Only if the matter recommend you take full occasion things may not go as well and staff. We take any form of are reached. We therefore have remains unresolved should you seek advantage of the Union’s Step 1: Seek to resolve your as we would hope. If this happens, harassment, discrimination, or a procedure that you may use to to undertake the formal appeal expertise and resources when complaint informally – raise it we need to know what may have bullying very seriously. appeal against a decision of a board procedure, in which case you should dealing with these kinds of promptly and directly with the gone wrong in order to resolve of examiners, a progress committee, submit a formal written statement formal procedures – even staff concerned (whether they be Our ‘Dignity at Work and Study’ the issue and take any appropriate a graduate committee or equivalent setting out the grounds of your if all you want is someone academic or administrative staff in initiative provides support to action to improve our services and committee whose decision relates to appeal to the appropriate faculty knowledgeable and impartial your School, or staff working in the anyone who finds themselves facilities accordingly. your academic status or progress. officer within 20 working days of to attend an appeal board or service or facility about which you either subjected to or accused of notification of the result or decision meeting with you. are complaining). We hope – and this behaviour. A team of trained Please note that it is not possible against which you are appealing. find – that most complaints can be harassment advisors is available to for you to contest the academic The Students’ Union is more resolved at this stage. provide confidential support and or professional judgement of the Full details of the appeals procedure than a place to socialise, it is a top tip information, and mediation can also examiners and their decisions. are available online: political body run by Officers The University’s Mediation Step 2: If your complaint is not be arranged, if desired. In other words, you may not http://tinyurl.com/UoMappeals elected to represent you and Service is open to students who dealt with to your satisfaction via appeal simply because you are your needs to the University. want to address a situation or informal procedures, you can make Contact: dissatisfied with the outcome of If you wish to use one of the problem they are experiencing. a formal complaint. Complete a The Equality and Diversity Office your assessment. There are four procedures outlined here, but would This may be with another copy of our complaints form, which tel +44 (0)161 306 5857 very specific grounds on which an welcome some advice or guidance, student on your course or in is available online, together with full equalityanddiversity@manchester. appeal might be lodged, as follows: you could contact the appropriate halls, or it might concern a details of the complaints procedure: ac.uk officer in your faculty. You can find member of staff. For more http://tinyurl.com/ www.manchester.ac.uk/aboutus/ a. Extenuating circumstances exist their details in the Crucial Guide Live: information contact UoMcomplaints equalityanddiversity of which, for good reason, the http://tinyurl.com/ 0161 306 5874 or email board of examiners were not UoMusefulcontacts Submit the form to the relevant [email protected]. aware, and which may have faculty officer or service manager, as affected the decision appropriate (see http://tinyurl.com/ UoMusefulcontacts for relevant b. Administrative error or procedural contact details). irregularity in the assessment process c. Bias on the part of one or more examiners d. Unsatisfactory supervision in respect of a research dissertation, thesis, or equivalent work

48 49 Good to know

Start your University Pick a career At the end of the year, register to Investigate Consider study abroad Find out more… take part in an accredited course career as you mean to development unit in Year 2, which will count accommodation Thinking about study abroad may Contact the Study Abroad Unit go on, and make the opportunity toward of your degree and boost for Year 2 seem premature when you’ve only (tel +44 (0)61 275 3053 or email most of your important your employability: just got here, but if you want to [email protected]), or We don’t need to tell you how Ideally, you should start looking for apply for an exchange scheme in browse information in the Study first year of study. competitive the graduate jobs • Manchester Leadership accommodation for your second your second year (which is when Abroad Library (ground floor of market is these days – but we can Programme: Combines academic year as early as January. Make most exchanges take place), you the Rutherford Building, campus Find a part-time job tell you that your Careers Service learning with community your first port of callManchester need to get onto it almost as soon map ref 45, open 9.00am-5.00pm runs plenty of events and services volunteering to help you develop Student Homes, a University-run A part-time job can be a welcome as you arrive in Manchester. Mon-Fri). that can put you on the right leadership and other practical service that co-ordinates private boost to your finances, as well as www.studyabroad.manchester.ac.uk career path and get you noticed by skills, as well as greater social sector housing for students: European exchanges (via the to the work experience section graduate employers. awareness: Erasmus scheme) are available with For more details on all these on your CV. It’s also a good Manchester Student Homes www.manchester.ac.uk/mlp universities across the continent. regulations, please see way to develop team-working, • Activate your CareersLink Unit 1-3 Ladybarn House The Worldwide Exchange www.studentnet.manchester.ac.uk/ communication and other skills. account to search for careers • Career Management Skills: Accommodation map ref 110 programme offers exchanges crucial-guide/regulations Around 50% of students work events and vacancies, including Work with employers to develop tel +44 (0)161 275 7680 with countries including the USA, part-time, in jobs ranging from retail part-time jobs and work various useful skills applicable in manchesterstudenthomes@ Canada, Australia, New Zealand, and customer service to web design experience, and to set up your both the working environment manchester.ac.uk Hong Kong, Singapore, South Korea and translation. If you plan to work email alerts: and in job-hunting: www.manchesterstudenthomes.com and Latin America. part-time, you need to manage your www.manchester.ac.uk/ www.manchester.ac.uk/ hours so the job does not conflict careerslink careers/cms International students Do I need a foreign language? with the demands of your degree. Not necessarily. You may need • Get thinking about your career Find out more about these and Students from outside the to speak the language for some Our Careers Service advertises and decide what to do next other services, including careers EU may be eligible to live in European exchanges, and for Latin part-time jobs for students on its in three minutes with Careers talks, workshops, fairs and employer University accommodation America and Seoul, but many website, as well as offering useful KickStart: presentations, at: throughout their degree, in exchanges involve teaching in advice on part-time jobs in general, www.manchester.ac.uk/ www.manchester.ac.uk/careers which case you must apply for English, even in universities based and other vacancy sources: careerkickstart second-year accommodation by in non-English-speaking countries, http://tinyurl.com/UoMparttime February. See Arrival Guide p32 such as the Netherlands. • See a careers consultant for advice for more on accommodation. on your options and next steps www.careers.manchester.ac.uk/ students/services/

50 51 The small print

Keeping up-to-date Student regulations Work and attendance of Dignity at work Health and safety Freedom of information students (General Regulation XX) Your responsibilities under the with admin As a registered student of The and study Health and Safety at Work etc. Act The University’s obligations under Compulsory work and attendance Many of the administrative University of Manchester, you How the University expects you to 1974, as well as the University’s the Freedom of Information Act requirements, and the risks of not processes which affect your student agree to comply with the rules behave in respect of harassment, responsibilities and policies. (FoIA), and its Publication Scheme meeting them. life are carried out online – eg and regulations under which bullying and discrimination, and See p5 for how to complete the (PS), which is a list of all the the University and its students information routinely made available registration (see p6), the publication Library (General Regulation XVI) what you can do if you believe you online H&S induction. of examination timetables and must operate. The principles have been a victim of harassment, to the public. Library services and facilities Data protection (Ordinance XIV) arrangements for graduation. This underpinning these are set out in bullying or discrimination at available to you and the terms of How the University will use your Copyright (Ordinance XIV) is why you have a responsibility to the University’s Statutes, Ordinances University. use, including the risk of disciplinary personal data in accordance with Rules of copyrighted material and access the My Manchester portal and Regulations. See also ‘Harassment’ under If action if these terms are not the Data Protection Act 1998, the risks of infringement. and your email on a regular basis Things Go Wrong’ p48-49. The main rules and regulations that observed. including disclosure to third parties, for important notices and updates. Intellectual Property (IP) you should be aware of are listed and your rights to check and correct Conduct and discipline of Examinations and assessments (Ordinance XIV) below, full details of which can be information held. In exceptional circumstances, students (General Regulation XVII) (General Regulations XII) Your intellectual property rights over alternative arrangements can be found online: Expectations of proper student Details of the University examination www.studentnet.manchester. work you create as a student – and made – contact the Student Services conduct. and assessment regulations are Got a query regarding the exceptions to this. Centre for advice (see ‘p45). ac.uk/crucial-guide/regulations given in the appropriate degree use of your personal data? Computer use/misuse (General Your degree regulations regulations and supplemented by Contact the Records Regulations XIV and XV) your course handbook. Your academic progress and the Expectations of using University Management Office: award of your degree is governed computer facilities, monitoring and Results of assessment Room G011, John Owens by general degree regulations, risks of misuse. Assessment results may be withheld Building (campus map 48) supplemented by specific if you are in debt to the University. tel +44 (0)161 275 8111 regulations relating to your degree, See also ‘Academic appeals’ under If which are set out in your course Things Go Wrong’ p44-45. handbook. Complaints (General Regulation Registration and payment of XVIII) fees (General Ordinance XVI) The student complaints procedure: What it means to register as See If Things Go Wrong p44-45. a student and under what circumstances your registration may Students’ Union (Ordinance XVII) end. Membership of the Students’ Union To find out how to register online, and what that entails, including see p6. details on opting out.

52 53 Granby Row 1 Oxford Road Station Sackville Street Piccadilly Princess Street Station Granby Row cluster Railway Viaduct 3 Charles Street 2

Multi-Storey The Gatehouse Car Park A Sackville Street 5 6

To CityTo Centre Altrincham Street BBC 7 8 cluster 11 9 10 13 12 16 14 15 17 Sackville Street

Brook Street

Mancunian Way 20

Mancunian Way A57(M)

Oxford Road

22 Sydney Street A34 Campus map Grosvenor Street 85 23

York Street

24 A34 Upper Brook Street

1 Sackville Street Building 32 St Peter’s House/Chaplaincy 65 Mansfield Cooper Building Aquatics 25 Centre 2 Lambert Hall 33 Crawford House Lecture Theatres 66 Rosamond Street West

Royal Northern Campus Buildings 3 Fairfield Hall 34 Prospect House 67 Samuel Alexander Building College of Music 27 26 89 6 Echoes Day Nursery 35 Humanities Bridgeford Street 68 Students’ Union Oxford Road Booth Street West 28 Under Construction 7 Paper Science Building 36 (also at number 9) Booth Street East 29 8 37 University Place 69 William Kay House 33 University Residences 30 cluster Multi- 31 Storey Car Park 9 Barnes Wallis Building / 38 Waterloo Place 70 Dover Street Building Principal Car Parks 34 B Students’ Union / 39 Kilburn Building 71 Michael Smith Building 32 Multi-

Higher Cambridge Street Bus Stops Wright Robinson Hall 40 Information Technology Building 73 Avila House RC Chaplaincy Storey 40 Car Park 35 36 39 D 38 10 Moffat Building 41 Dental School and Hospital 74 Holy Name Church cluster Railway Stations Wilton Street 46 Bridgeford Street

11 The Manchester Conference 42 Martin Harris Centre 75 AV Hill Building Oxford Road cluster Bollards cluster 43 Centre and Weston Hall for Music and Drama 76 AQA 41 45 37 92 93 42 44 Upper Brook Street Coupland Street Visitors Automatic/Electrical Barrier 12 Pariser Building 43 Coupland Building 1 77 Ellen Wilkinson Building Centre 52 47 49 cluster 53 Rear 54 13 Staff House Sackville Street 44 The Manchester Museum 78 The Academy Quadrangle Manual Barrier 14 The Mill 45 Rutherford Building 79 48 51 Burlington Street Old Brunswick Street PC clusters Quadrangle Brunswick Street cluster 15 Morton Laboratory 46 80 Horniman House 91 56 57 55 cluster 50 Burlington 58Street To Ardwick & 16 Manchester Interdisciplinary 47 Coupland Building 3 81 The Manchester Incubator Building The Carling Apollo

B5117 61 59 60

Biocentre - John Garside Building 48 John Owens Building 82 Whitworth Park Pencroft Way Lloyd Street 63 Dover Street Manchester Lime Grove Science Park Dover Street 17 George Begg Building 49 Beyer Building Halls of Residence 69 Portsmouth Street (See inset map) 70 88 Burlington Street 64 66 Street Rumford 18 Faraday Tower 50 Whitworth Hall 83 Grove House 65 67 73 68 91 Williams 72 House 19 Faraday Building 51 Whitworth Building 84 The cluster 71 74 Car Park G 62 Manchester Greenheys 20 Ferranti Building 52 Williamson Building 85 Opal Hall cluster Science Park Acker Street Kilburn 22 Sugden Sports Centre 53 Roscoe Building 86 Core Technology Facility Car Park 77 cluster Rutherford House y House a W D 78 Car E Cecil Street ft

e o v v Park r 76 75 c 23 Oddfellows Hall 54 Schuster Building 87 Denmark Building a n s cluster e Contact 79 Upper Brook Street P Enterprise St G Theatre reet House 24 Grosvenor Halls of Residences 55 John Rylands University Library 88 Carys Bannister Building Synergy House

25 Materials Science Centre 56 Schunck Building Burlington Rooms 89 Chemical Engineering Dilworth Street Car Park 80 81 86 26 Manchester Business School East 57 Student Services Centre and Analytical Sciences - Cecil Street F Denmark Road Grafton Street Lloyd Street Grafton Street Skelton Nowgen House 27 Bowden Court 58 Christie Building James Chadwick Building Centre Wellcome Trust Clinical Research 82 Facility 28 Ronson Hall 59 Simon Building 91 McDougall Centre Acomb Street 83 29 Manchester Business School West 60 Zochonis Building 92 Jean McFarlane Building Nelson Street

30 Precinct Shopping Centre 61 Chemistry Building 93 George Kenyon Building Manchester Sat Nav Burnleigh Street Royal Eye Central Manchester Hospital Denmark Road University Hospitals Sackville St postcode M1 3BB Harold Hankins Building 62 Dryden Street Nursery and Hall of Residence NHS Foundation Trust Oxford Rd postcode M13 9PL Devonshire House 63 Learning Commons

Oxford Road Dulcie Grove 87 31 Crawford House 64 Environmental Services Unit Denmark Road Manchester Royal Infirmary 84

To Fallowfield and Victoria Park Halls of Residences

Hathersage Road

St. Mary's Post Hospital Office To Fallowfield and Victoria Park Halls of Residences Accommodation map >>>

54 55 OXFORD ST

City Piccadilly Centre STREET 3 FAIRFIELD A6469 WHITWORTH ST 2 WHITWORTH ST W LONDON ROAD GRANBYSACKVILLE ROW ST

Oxford Road CHARLESPRINCESS ST ST11 9

A57 (M) MANCUNIAN WAY

MANCUNIAN WAY ARDWICK GRN STH 22 HGR CAMBRIDGESugden ST Sports Centre GROSVENOR ST 24 B5117 JACKSON CRESENT 85 27 28

UPPER BROOK STREET BOOTH ST E HYDE ROAD 93 A57 37 BRUNSWICK ST BOUNDARY LANE BONSALL ST BOOTH ST W Accommodation STOCKPORT ROAD CAMBRIDGE ST Office OXFORDBRUNSWICK ROAD ST

A34

A5103 PLYMOUTH GROVE A6 GREENHEYS LANE 80 GRAFTON ST

82 SWINTON121 GR DENMARK RD B5117 Victoria ANSON RD HATHERSAGE RD Park Accommodation mapB5219 MOSS LANE EAST HATHERSAGE RD 108 DAISY BANK ROAD Building key OXFORD PLACE CONYNGHAM RD UPR PARK RD 104 105 LWR PARK RD 102 Want everyone to know you are a Manchester student? 103 PRINCESS ROAD 106

37 Accommodation Office ALEXANDRA ROAD Rusholme 101 Check out our range of official University gifts, clothing and 109 Allen Hall 107 DENISON RD merchandise. 120 Armitage Sports Centre KENT RD WEST DICKENSON ROAD CLAREMONT ROAD

YEW TREE ROAD 111 ST LLOYD UPPER The official University hoodie is undoubtedly our most popular 27 Bowden Court 106 Burkhardt House at HulmeWITHINGTON ROAD Hall NORMAN RD item, and is available in a selection of colours and sizes. BIRCHFIELDS ROAD 101 Canterbury Court BRIGHTON GR

A5103 YEW TREE ROAD 109 You can buy online before you arrive at

119 Chancellors Hotel and Conference Centre LLOYD STREET SOUTH PLATT LANE www.manchester.ac.uk/giftshop, or visit the GiftShop in 102 Dalton Ellis Hall Fallowfield 111 OLD HALL LANE WHITWORTH LN

CHANCELLORS WAY 3 Fairfield Hall 112 116 University Place (campus map 37). 114 117 117 Firs Villa cluster 115 120 Armitage 93 George Kenyon Hall 119 Sports Centre 118 Find out more on the Crucial Guide Live: 24 Grosvenor Group of Halls WILBRAHAM ROAD YEW ROAD TREE MOSELEY ROAD 113 www.studentnet.manchester.ac.uk/crucial-guide 80 Horniman House Chancellors 105 Hulme Hall Manchester EGERTONHotel and Conference MAULDETH ROADWEST Student Homes Centre CHORLTON 2 Lambert Hall ROAD 113 Linton House

D A O R E E R T W E Y 115 Oak House KINGSWAY MAULDETH ROAD 85 Opal Hall MAULDETH ROAD WEST

104 Opal Gardens BARLOW MOOR ROAD D A O R D O O W S R R A P

114 Owens Park PARSONAGE ROAD WITHINGTON N O T R U B WILMSLOW ROAD PRINCESS ROAD 103 Pankhurst Court WILMSLOW

116 Richmond Park OR AD HS NACVDE I D A O R 28 Ronson Hall

112 Sheavyn House ROAD 22 Sugden Sports Centre D A O R N O T R U B The bearer of this card is a student of LAPWING LANE 107 108 St Gabriel’s Hall The University of Manchester. L A P W IN G L A N E 121 Victoria Hall Please allow them free passage on the 147 bus between

11 Weston Hall BARLOW MOOR ROAD Sackville Street and Oxford Road from 12 September 2012

82 Whitworth Park PALATINE ROAD F O G L A N E to 23 September 2012.

F O G L A N E 118 Woolton Hall WILMSLOW ROAD 9 Wright Robinson Hall D A O R D O O W S R R A P Registrar and Secretary

KINGSWAY

PALATINE ROAD DIDSBURY

7

56 @WelcomeUoM News, events and info for new students. Tweeting throughout Aug-Oct 2012.

The University of Manchester Oxford Road Manchester M13 9PL tel +44 (0)161 306 6000 www.manchester.ac.uk

Royal Charter Number RC000797 DW839 06.12