ANNUAL REPORT 2015 OUR MISSION: OUR VISION: To provide a comfortable and supportive home America’s first healthcare hospitality house, away from home for patients and their families setting the standard for compassionate guest care. Member of the Healthcare Hospitality Network 2015 BOARD Dear Friends of Kevin Guest House: OF DIRECTORS As I reflect on the past year and the work we have accomplished together, I am humbled by the Executive Board generosity of our donors, volunteers and friends in the community. Together we opened the doors to Kevin Durawa Kevin Guest House, providing an environment of comfort and dignity to patients and families in need President of lodging. The compassionate support that we have been able to offer is simply because of friends like you. Timothy Vaeth Vice President In 2015 we launched the first year of a three-year strategic plan. Our goals lay the foundation to build James Bandoblu for our long-term future: Secretary 1. Improve the house operations to enhance the quality of service for our guests and donors. 2. Expand our donor and volunteer programs, providing meaningful ways to get involved. Douglas Muth 3. Better educate the community on the mission of the house, rebranding the Treasurer organization to better align our goals and bring forward a consistent message. Members 4. Diversify our fundraising efforts to provide for our long-term financial stability through key initiatives: Marla Coniglio a. Continue our $3 million capital campaign to expand our campus and to better Audrey Czesak serve our guests. John Fenski b. Enhance fundraising efforts to support increasing operational costs once the Thomas Garvey Judith Gorino physical expansion is complete. Maureen Kelly Robert Marinucci By identifying these goals and looking to the future, we are poised to respond to the growth of the Steve McGlone surrounding Buffalo Niagara Medical Campus. With early projections of patients and visitors to the Bonnie Polakoff medical campus increasing from 500,000 to 2 million annually by the close of 2018, Kevin Guest Richard Schott Jamie Scotland House is in a position of exciting growth. Michael Vaughan Matthew Whitehead In order to provide for our long-term future, in April 2015 the Board of Directors approved the Geanne M. Zanatta purchase and renovation of 766 Ellicott Street. This 1888 brick Victorian home is situated immediately to the south of the Main House and will allow us to overcome critical challenges facing our campus: KEVIN GUEST - Make the KGH campus handicap accessible for the first time in our history with the HOUSE STAFF installation of an elevator on the rear of the new property. - Keep larger families together, introducing four family suites with four to five bed spaces each, Lynsey Zimdahl Weaver and private bathrooms. Executive Director - Meet the growing demand for our lodging by doubling the number of guests that we can host each year; and meet the demand for transplant patients needing a safe place to recover with the Pamela Chrzanowski introduction of two additional recovery apartments. Development Director Kate Heidinger Kevin Guest House is committed to continuing to provide a comfortable and supportive home away Campaign & from home for patients and their families visiting the Buffalo area for medical care. Because of you we Development Officer are welcoming guests like Jerry, Cal, and the many others who have called Kevin Guest House their Courtney Jensen “home away from home.” Thank you for making our work possible. House Manager & Volunteer Coordinator In gratitude, Jeffrey Davis Building & Grounds Alana Winnert Resident Manager Lynsey Zimdahl Weaver Executive Director 1 HISTORY OF KEVIN GUEST HOUSE Kevin Guest House, named for 13-year-old Kevin Garvey, is the result of a kind-hearted family honoring their young son’s legacy. Claudia and Cyril Garvey of Sharon, PA came to Roswell Park Cancer Institute to help Kevin battle leukemia. While the Garveys had the financial means to stay in a hotel, they witnessed families sleeping in their cars or hospital waiting rooms. Shortly before Kevin’s death in January 1972, Mr. and Mrs. Garvey purchased the property located at 782 Ellicott Street, saving the home from impending demolition. With the support of volunteers and donations from the community they renovated the house and welcomed their first guest on July 26, 1972. Jun 5, 1958 Kevin Joseph Garvey born Jan 5, 1972 Garvey’s complete the purchase of 782 Ellicott St. Jul 28, 1971 Garvey’s arrive to Roswell Park Cancer Institute for Kevin’s treatment of leukemia Jul 26, 1972 Kevin Guest House opens, welcoming its first guests 1990 Kevin Guest House joins the National Association of Hospital Hospitality Houses, 1974 now known as Healthcare Hospitality Network. Inspired the opening of Ronald McDonald House Charities following a visit to Kevin Guest House by Early 1990’s James Murray of the Philadelphia Eagles. Development and opening of first transplant recovery apartments in the country. Kevin Guest House begins accepting guests from all area hospitals, serving their first heart transplant guest from Buffalo General Medical Center. Nov, 2014 Board approved and purchased property at 766 Ellicott Street 2015 Kevin Guest House rebrands, highlighting values including: • Bringing families together • Acting with compassion • A culture of volunteerism • A commitment to quality and progress • Providing an environment of comfort & dignity • Partnering with the WNY healthcare community 2016 Renovation of 766 Ellicott Street to provide additional guest rooms and accessibility: Kevin Guest House book published 2017 Redevelopment of Kevin’s Way; Official opening of 766 Ellicott St. 2 Our goal is to raise EXPANSION CAMPAIGN FOR KEVIN GUEST HOUSE To continue to provide the highest quality of service to the most guests in need, the Board of Directors $3 million to support has approved the Expansion Campaign for Kevin Guest House. This campaign includes the purchase and renovation of 766 Ellicott Street and marked an opportunity to substantially increase the footprint of the construction costs, Kevin Guest House campus. This includes the introduction of four larger family suites with private baths, and two transplant recovery suites. An elevator will be constructed in the back of the house, making Kevin Guest increased operating House handicap accessible for the first time since opening in 1972. expenses, and provide In addition to the four suites and two apartments, several common spaces will be introduced. A work station will enable guests to have a private space to conduct business related to their medical stay, or for some for our endowment. guests, will allow them to continue to work, pay bills, or attend to life at home during extended stays. 3 EXPANSION IN PROGRESS AMOUNT RAISED AMOUNT LEFT TO RAISE THROUGH 2015 FROM 142 AND COMPLETE EXPANSION DONORS $1,415,309 $1,584,691 s Property at 766 Ellicott Street acquired by Kevin Guest House in Spring 2015. Welcomed past s board members for a reunion and sneak peek tour in November 2015. Curtis Johnson is an electrician from Marlow, GUEST STORY Georgia. Having traveled to Western New York in the summer of 2015 to work on a jobsite, Curtis found himself riddled with headaches Curtis Johnson that simply wouldn’t go away. He checked into Orleans Community Health Hospital in Medina where scans found a tumor on his brain. Curtis was transferred to Buffalo General Medical Center where he underwent multiple brain surgeries. His mother drove to Buffalo from her home in Alabama so she could stay by his side. It was a tearful but exciting day for her when Curtis came out of his first major surgery! Curtis would spend nearly a month on-and-off at Kevin Guest House recovering from additional surgeries. He would be discharged but would be required to stay nearby to continue follow-up care. His girlfriend Karen would stay with him and help with recovery. Today Curtis is feeling well and his scans giving him positive news. Nightly dinners helped Curtis during his stay, from the comforting food on the table to the support found in new friends, he truly found Kevin Guest House to be his “home away from home.” 4 TOTAL NUMBER OF 2015 BY THE NUMBERS GUESTS SERVED: 1,056 LONGEST STAY IN 2015: TOTAL NIGHTS 81% STAYED: OCCUPANCY RATE* 4,778 Higher than national average, accounting 158 NIGHTS for last minute cancellations.” Across the USA: Alabama WHERE ARE Arizona California GUESTS Connecticut COMING FROM? Florida New York State: Georgia Idaho Illinois Kentucky Maryland Massachusetts New Jersey North Carolina North Dakota Ohio Hospital: Pennsylvania Other South Carolina 2% 2% Catholic Health System Tennessee Veteran’s Affairs Health1% Texa s Vermont Virginia Washington 45% West Virginia Great Lakes Health 50% Roswell Park Around the World: Cancer Institute Canada China Germany India AVERAGE NUMBER OF GUESTS TURNED AWAY DUE TO LACK OF Kuwait SPACE, FAMILIES LARGER THAN ROOMS CAN ACCOMMODATE, 400 LACK OF HANDICAP ACCESS, AND OTHER GUEST NEEDS. VOLUNTEER HOURS: TRANSLATED TO DOLLARS AMOUNT SAVED IN LODGING & MEALS BY GUESTS: Calculated from 2015 federal per Estimated 5,000 SAVED: $115,350 diem costs for lodging and meals Calculated from 2015 Independent Sector Volunteer Value at $23.07 per hour. $783,592 at $164 per person, per night. 5 STATEMENT OF ACTIVITIES Year ended December 31, 2015 with comparative totals for 2014 2015 2014 ASSETS Cash . $251,483 $680,953 Prepaid expenses . $775 $1407 Investments, at fair value. $263,654 $446,822 Pledges receivable, current portion. $170,475 $111,600 OCCUPANCY RATE* Property and equipment, at cost: Land . $5,000.00 $5,000 Land Improvements. $137,793.00 $137,793 Building and equipment Building and improvements . $1,789,211.00 $995,461 Furniture and equipment. $95,163.00 $95,163 Total ................................................. $2,027,167.00 $1,233,417 Less accumulated depreciation .