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ICT for Immigrants Overview of Digital Support Initiatives for/by Immigrants and Ethnic Minorities in the EU27 S. Kluzer, A. Hache, and C. Codagnone EUR 23566 EN - 2008 The mission of the IPTS is to provide customer-driven support to the EU policy-making process by researching science-based responses to policy challenges that have both a socio-economic and a scientific or technological dimension. The "e-Inclusion: be part of it!" campaign is organised by the European Commission. More information on this action is available at http://ec.europa.eu/information_society/einclusion. The European Commission bears no responsibility for, nor is it involved in, the events, documents or other manifestations associated or claiming to be associated with the campaign, unless indicated otherwise. European Commission Joint Research Centre Institute for Prospective Technological Studies Contact information Address: Edificio Expo. c/ Inca Garcilaso, s/n. E-41092 Seville (Spain) E-mail: [email protected] Tel.: +34 954488318 Fax: +34 954488300 http://ipts.jrc.ec.europa.eu http://www.jrc.ec.europa.eu Legal Notice Neither the European Commission nor any person acting on behalf of the Commission is responsible for the use which might be made of this publication. Europe Direct is a service to help you find answers to your questions about the European Union Freephone number (*): 00 800 6 7 8 9 10 11 (*) Certain mobile telephone operators do not allow access to 00 800 numbers or these calls may be billed. A great deal of additional information on the European Union is available on the Internet. It can be accessed through the Europa server http://europa.eu/ JRC 48588 EUR 23566 EN ISBN 978-92-79-10652-1 ISSN 1018-5593 DOI 10.2791/58447 Luxembourg: Office for Official Publications of the European Communities © European Communities, 2008 Reproduction is authorised provided the source is acknowledged Printed in Spain Preface This report is one of the outcomes of the study “The potential of ICT for the promotion of cultural diversity in the EU: the case of economic and social participation and integration of immigrants and ethnic minorities” carried out by the Joint Research Centre – Institute for Prospective Technological Studies (JRC-IPTS) on the request of DG Information Society and Media, Unit H3 (eInclusion) of the European Commission. IPTS designed, oversaw and continuously interacted with the consortium which did most of the study's field work during 2008. The consortium was made up of IDC Italia Srl (main contractor), Milan Polytechnic University, Fondation Maison des Sciences de l’Homme – TIC-Migration, University of Bremen - Institut für Medien Kommunikation und Information, Universidad Sevilla – Laboratorio de Redes Personales y Comunidades, and Sheffield Hallam University – Culture, Communication and Computing Research Institute. First, the study surveyed a wide range of ICT-based initiatives carried out for and/or by immigrants and ethnic minorities (henceforth IEM) in all EU27 Member States. An in- depth analysis then followed of national policies, supply and demand aspects and case studies of specific experiences of ICT and digital service adoption and use by selected IEM groups1 in four countries: France, Germany, Spain and the UK. A foresight workshop later explored trends, challenges and policy options, leading to the preparation of the the final report on the study. The study's results will be published in the following six reports, which will be available at: http://is.jrc.ec.europa.eu/pages/EAP/eInclusion.html o Overview of digital support initiatives for/by IEM in the EU 27 o Country and case studies on ICT uses for/by IEM (DE, ES, FR, UK) o The potential of ICT for the promotion of cultural diversity in the EU: final report The case studies available in the four country reports are listed below: Fighting the digital gap: eGovernment and the role of the public sector in improving ICT access and literacy The Education without Borders Network: ICT as a Tool for Bottom-Up Integration France IEM and the Matrimonial Web: Economic Aspects The relevance of digital media/ICT for social integration and economic participation of IEM living in a low-income neighbourhood (Neue Vahr Nord, City of Bremen) The relevance of digital media/ICT for managing local mobility in migrant groups Germany Conditions of occupational success in the IT business – the case of Turks The role of Internet shops in the articulation of local immigrant communities: Ecuadorians in Vera Online Romanian and Bulgarian Communities Spain Small-scale enterprises, ICT and innovation by immigrants and ethnic minorities in Andalucía Bangladeshi Youth and Cultural Shomiti UK Yorkshire Safe Oxford Ethnic Minority Business Service 1 The groups selected by the research partners have been: Bangladeshi (UK), Bulgarians (ES), Ecuadorians (ES), Indians (FR, UK), Moroccans (FR, ES), Polish (DE, UK), Romanians (ES), Russians (FR, DE), Turks (DE). 3 Table of Contents Preface ....................................................................................................................... 3 Executive Summary.................................................................................................... 9 1. Introduction........................................................................................................ 13 2. Goals, scope and results of the survey.............................................................. 15 1.1 Picturing the diversity of initiatives in the EU 27......................................... 15 1.2 Selecting the “initiatives” ............................................................................ 16 1.2.1 IEM as target group............................................................................. 16 1.2.2 Role of ICT.......................................................................................... 18 1.2.3 Types of ICT-related activities............................................................. 18 1.3 Other results of the survey ......................................................................... 21 1.3.1 Timing of the initiatives........................................................................ 21 1.3.2 Geographic scope of the initiatives ..................................................... 22 1.3.3 Lead entities, collaborations and funding ............................................ 22 1.4 Aims of the initiatives and the Riga goals................................................... 23 Final Considerations................................................................................................. 31 Annex I - Data gathering approach and sources................................................... 35 Annex II - Short presentations of all cases (by country)........................................ 37 AUSTRIA........................................................................................................... 41 All inclusive .................................................................................................... 41 HELP & Integrationsfonds.............................................................................. 42 ICE................................................................................................................. 44 WISTI............................................................................................................. 45 BELGIUM .......................................................................................................... 46 Alphanumérique............................................................................................. 46 ATEL.............................................................................................................. 47 DO IT! ............................................................................................................ 48 EEE - Easy E spacE ...................................................................................... 49 EPN ............................................................................................................... 50 MAKS............................................................................................................. 51 BULGARIA ........................................................................................................ 52 iCentres for Roma eIntegration...................................................................... 52 CZECH REPUBLIC ........................................................................................... 53 Work in Czech ............................................................................................... 53 CH@VE ......................................................................................................... 54 DENMARK ........................................................................................................ 55 IT Competence Upgrading............................................................................. 55 5 kvinde.finfo.dk................................................................................................ 56 finfo.dk ........................................................................................................... 57 FINLAND ........................................................................................................... 58 Infopannk i ...................................................................................................... 58 Mundo............................................................................................................ 59 Selko-e..........................................................................................................
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