PA Leadership Charter School 1332 Enterprise Drive West Chester, PA 19380 [email protected] 412.828.3331 ext.1510 Fax: 412.828.3109

Request for Reimbursement for Internet Services

PALCS reimburses one Internet connection per family for basic high-speed cable or DSL service only. To qualify for reimbursement, the internet service must be one of our Approved Providers List. Reimbursements are issued for the current school year only (when school is in session). PALCS does not reimburse for Internet service during the months of July and August.

Advisory on Internet Service Providers: • Wireless Internet service (delivered through mobile phones, Wi-Fi hubs, wireless USB cards, or satellite) provides inconsistent Internet speed and connectivity. These inconsistent and often low speeds make quality engagement with the online PALCS education platform challenging. PALCS cannot endorse their use and does not provide reimbursement for these services.

In order to receive Internet reimbursement: • A completed and signed Internet Service Provider (ISP) Request for Reimbursement Form must be submitted to PALCS at the beginning of each school year -- no later than October 31 of the current school year. The ISP Request for Reimbursement Form should be completed, scanned, and emailed along with a scanned copy of one complete, itemized Internet service bill to [email protected]. • The Internet service bill must include the pre-printed name and address of the person being billed, along with the detailed charges page. This bill must be dated after July 1 but no later than September 30 of the new school year (essentially, a bill from July, August, or September). • Please note that snapshots of a cable bill do not usually work; it is strongly recommended that families scan the bill and email it as an attachment. • Your Internet reimbursement will be based on that submitted bill from July, August, or September.

Reimbursement will be paid: • Only on the basic Internet high speed/DSL charge up to $50.00 per month. PALCS reserves the right to determine the basic reimbursement amount from the submitted bill in accordance with the available service area rates. This information will be compiled from Pennsylvania Internet Service Providers.

Newly enrolled students may qualify for additional reimbursements: • Set-up fees for incurred by families who do not have service (PALCS reserves the right to determine the reimbursement amount from the submitted bill); • Installation of cable to be run by the ISP provider to the student’s workstation. A receipt for this service must be submitted for reimbursement (maximum reimbursement = $150.00).

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The following charges will not be paid by PALCS: • Enhanced high speeds and service packages that are not described above or necessary for education • Enhanced feature lines • Taxes, surcharges and fees • Rental or purchase of equipment, or router • Wire maintenance • Internet security • Late fees, reconnection fees, etc., that are not incurred as a result of PALCS action or inaction and/or that are not in any way connected with required courses or the provision of education to students.

Reimbursements will be distributed two times during the year: • The months of September-December will be reimbursed in Spring (typically April-May). • The months of January-June will be reimbursed in late Fall (typically late November- December). • Important Note: Reimbursements will not be issued if outstanding materials/invoices have not been returned or paid.

Important Note: • A new ISP Request for Reimbursement Form along with a new bill must be scanned and emailed any time there is a change of address or change in their Internet plan (rate change, provider change, etc.). Failure to report these changes could result in a delay of receiving your reimbursement.

For students who enroll after the start of the school year: • The reimbursement cycle will begin upon receipt of a copy of the Internet connection bill for the first full month of the student’s enrollment. For new enrollments, internet bills must be dated within 60 days of the student’s enrollment date. The cut-off date for qualifying for a month of reimbursement is the 15th of each Month. For example: If a student enrolls before the15th of the month, his/her Internet connection will qualify for reimbursement for the month; if a student enrolls after the 15th of the month, his/her Internet connection will not qualify for reimbursement for the month.

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