Blackberry 10 Is BETTER on VERIZON 4G LTE

BlackBerry 10 is BETTER ON VERIZON 4G LTE. BlackBerry 10 OS, version 10.2.1 continues to build on the BlackBerry 10 platform for the Z10 devices.

LOCK SCREEN MESSAGE PREVIEW CUSTOMIZED QUICK SETTINGS • Lock Screen becomes interactive and • Customize options and toggles to suit your provides real-time information when specific needs it arrives • Offers an easy-to-find switch between • Each notification icon becomes a touch personal/work perimeter point allowing the user to check any notification type, whether it’s email, BBM • Available Quick Setting Options Include: or text messages - Show or hide shortcuts for Location, • Swipe right and left on the notifications Tethering, Hotspot, NFC and Flight Mode, section to change between Message Flashlight , Device Monitor and much more Preview and standard lock screen view - Quick Settings allow you toggle the • Customize notifications based on feature on and off or jump straight to the accounts and message priority setting page for the desired feature

SIMPLIFIED PHONE UI OFFLINE READING MODE • A refreshed UI makes answering / declining • Browser offline reading mode allows you to the incoming call simpler save the current page for later viewing, with • A new dedicated “Reply Now” icon appears or without network connection when your phone rings so you can send a quick • Use the “Save Page” option to create an response via BBM, SMS or E-Mail to incoming offline copy call when you are too busy to pick up. • Send an SMS directly from the Call Log to calls you missed • Call your contact back directly from the BlackBerry Hub • Dial by Name for Q10, physical keyboard users will have the ability to initiate phone calls by dialing the name of the intended party on the Dial Pad

PREFERRED CONTACT SYNC • You can now choose the sync source for your contacts ensuring you IMPROVED CALENDAR UI always have the most up-to-date • Be more efficient with WebEx contact details Integration, go-to-date quick access • Sources include Corporate address and category synchronization book, Gmail, Hotmail, etc

LTE is a trademark of ETSI. BlackBerry®, BBM™ and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. © 2014 Verizon Wireless. 0114-G8684 1 2 3 4 5 BLACKBERRY CHANGES

SMS & EMAIL GROUPS “DELETE PRIOR” AND “DELETE ON” • Create groups for fast, efficient communication • Specify from where a message is deleted • Delete options now include: Handheld Only, Mailbox & Handheld and Prompt

DEVICE MONITOR COPY & PASTE IMPROVEMENTS • Details on battery usage, impact of apps • Shortcut menu with icons to help copy, paste, on battery life and memory use select all, etc • Stats about CPU, mobile network and Wi- Fi connections

ANDROID RUNTIME PINCH TO PRIORITIZE • New Android Native Support adds support for running native • Never miss an important message versions of Android JellyBean applications in APK format without • Pinch the Hub to view Priority Hub items the need to convert • Customize pinch gesture for Unread or • Applications using Android Bluetooth® SPI’s are now supported Flagged messages • Android application can integrate with BlackBerry Share Targets

APK INSTALLATION • Install APK files directly from the browser, email or File Manager • Tap APK file to install, and the wizard will walk you through installation

LEVEL 1 NOTIFICATIONS • Sources include Gmail, Hotmail and Corporate Address Book • Ability to set level 1 notification using account filters within Hub • New screens for incoming call and speed dial from home • Level 1 notification can override currently selected • Offers dial by name and SMS from call log notification profile • Improved handling of multiple phone lines for wireless and VoIP • Contact Notification allows customizing options for phone, SMS, • Create groups for fast, efficient communication e-mail on a per-contact basis

BLACKBERRY ENTERPRISE SERVICE 10 ACTION BARS • Offers more control with additional policies for • Floating Action Bars minimize number of steps needed to better safeguarding complete tasks • Additional IT policies for granular control, email domain whitelist and blacklist support • Lock screen behavior for IT policies SOFTWARE UPDATES • Option to set corporate lock screen message • Initiate software update, even if you’re not connected to the • Improved browser password authentication for intranet Internet sites access • Box and Dropbox clients must now be approved for deployment from BES ENTERPRISE FEATURE SUMMARY • Improvements to BlackBerry Balance include Productivity - Access to personal content • Stay on top of important messages - Includes Camera pictures for file uploads to internet sites • Customize Notifications on a per-contact basis - Easier access to Work Browser - Set notifications to Level 1 (override current profile) • SMS & PIN Logging with SMS Intercept • Floating Action Bars reduce number of steps needed to - SMS & PIN Logging allows IT administrators to log all SMS and complete tasks PIN messages using the BlackBerry Enterprise Service 10 IT • Get more done with improved Calendar UI, WebEx integration, Policies go-to-date quick access and Microsoft calendar categories - SMS Intercept allows IT administrators to append a corporate synchronization. disclaimer to all SMS messages sent from a BlackBerry connected to the BES. The feature is controlled using IT Policies Security • Certificate Management & Wireless Synchronization • Offers Industry Leading Advanced Data at Rest - Administrators can configure BlackBerry Enterprise Service Protection (ADARP) 10 to enable wireless synchronization of S/MIME and VPN • Multiple security domains within the Work Space certificates • Data in Work Space can be locked in File System • 2nd factor authentication ties key encryption outside ADARP information EXCHANGE ACTIVESYNC Communication • ActiveSync 14.1 is now supported • Offers more ways to make and take calls • Choose the sync source for contacts for the most current details

Also New to the BlackBerry Z10 are features of BlackBerry 10 OS Version 10.2.

PRIORITY HUB ATTACHMENT VIEW

• Access the most relevant, time sensitive • Takes the hassle out of finding and information first and respond faster to viewing attachments never miss an opportunity • Switch to attachment view to see • Priority Hub learns what conversations attachments across all your messages, or and people are most important, and filter by conversation and account prioritizes messages accordingly • Find files, documents and photographs quickly without finding the exact message

BBM NATURAL SOUND W/SCREEN SHARE BBM NOW

• Delivers a more natural and realistic sound for BBM™ Video • Chat on BBM while browsing the web, watching a video or and Voice Conversation between smartphones running working on a document BlackBerry 10. • Talk with friends regardless of what phone they use with BBM • Ideal for instant communication and quick decision making for iOS and Android with colleagues • Respond quickly to important messages, or provide a quick • Hear the tone in voices for better understanding and more answer without stopping what you’re doing confident communication • Bring others in to live experiences like meetings and events with BBM Video and share what’s on your screen

AUTOMOTIVE INTEGRATION BLACKBERRY PHONE: REPLY NOW • Voice Control • Let callers know you’re tied up by using - Keep working, even while traveling, Reply Now to send a quick message back with the following voice controls when you can’t chat - Enhanced voice control in all • Offers a quick and polite response when Bluetooth-enabled vehicles you don’t have time to take a call - Read, compose and send BBM messages audibly - Designed for no-look and hands-free operation, helping keep you safely connected and responsive • Vehicle –specific apps - Get apps specific to your car - Dedicated channel in BlackBerry World ADAPTIVE SHARING & for apps and content from your NEW SHARE TARGETS auto maker • Learns your sharing habits, including who - Find a dealership and schedule you share with and how you share car services • Frequent sharing destinations are - Integrate BlackBerry maps integration suggested visually • Intelligent Automotive Detection • New Share Targets - Recognizes the make of the vehicle - Share to Meeting Participants when connected - Share via QR Code - Share via Wi-Fi Direct

VOICE CONTROL & ACCESSIBILITY FEATURES BLACKBERRY CALENDAR “I WILL BE LATE” • BlackBerry Voice Control • Inform meeting participants that you’re running late with the - Read your last message, search your phone or find new “I will be late” option in BlackBerry Calendar information online - Developers can use voice control to introduce new experiences to their applications • Screen Reader - Aids in accessibility for those with visual impairments and is available in BlackBerry World • Closed Captions / Subtitles - Closed Caption support has been added for those with hearing impairments. - Available in the Web Browser and Media Player

| For step-by-step instructions on how to perform the download, please visit www.vzw.com/blackberryz10support |