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Family History Center Operations: United States and Canada (August 2013) "You Are Called to Represent the Savior

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Family History Center Operations: United States and Canada (August 2013) Family History Center Operations: United States and Canada (August 2013) "You are called to represent the Savior. Your voice to testify becomes the same as His voice, your hands to lift the same as His hands. His work is to bless His Father's spirit children with the opportunity to choose eternal life. So, your calling is to bless lives. "Your call has eternal consequences for others and for you. In the world to come, thousands may call your name blessed, even more than the people you serve here. They will be the ancestors and the descendants of those who chose eternal life because of something you said or did, or even what you were. "The Lord will guide you by revelation just as He called you. You must ask in faith for revelation to know what you are to do." (Henry B. Eyring, "Rise to Your Call," Ensign, Nov. 2002, 76) FamilySearch is a trademark of Intellectual Reserve, Inc. and is registered in the United States of America and other countries. All other trademarks are the property of their respective owners. Published by The Church of Jesus Christ of Latter-day Saints Salt Lake City, Utah ©2013 by Intellectual Reserve, Inc. All rights reserved Printed in the United States of America English approval: 7/2013 PD10048360 This document may be copied and downloaded for incidental noncommercial Church or your own personal use. ©2013 by Intellectual Reserve, Inc. All rights reserved. This document may be copied and downloaded for incidental noncommercial Church or your own personal use. Family History Center Operations: United States and Canada (August 2013) Contents Chapter 1: Supporting Priesthood Leaders and Members. 9 What do I discuss with the high councilor?. 9 What goals should we set?. 9 How can we support priesthood efforts?. 9 How do we work with missionaries?. 10 How do we work with patrons?. 11 How can we create a discovery environment for patrons?. 14 Chapter 2: Communication. 15 What is LDSMail?. 15 What is the monthly report?. 15 How do I keep my information current?. 16 How do I keep center information current on CDOL?. 16 How do I register for the newsletter?. 17 How can we promote the center?. 18 Chapter 3: Staffing and Training. 19 How do we organize center staff?. 19 What are the dress standards?. 20 Can the center use Church and FamilySearch logos on publications?. 21 How do we train staff?. 21 Who do I coordinate and work with in the stake?. 21 Chapter 4: Facility and Resources. 25 How do priesthood leaders request a new center or relocate a center?. 25 How do we order new furnishings and equipment?. 26 How do we maintain the room, furnishings, and equipment?. 28 FHC Operations: United States and Canada (August 2013) v How do we repair NMI 2020 microfilm readers?. 29 What signs are available for centers?. 30 What safety and security procedures should we have?. 31 What is considered as inappropriate behavior?. 31 Can a community group use the center for meetings?. 31 What research materials can we acquire?. 31 What copies can patrons make?. 32 What inventories should we keep?. 32 Can a center accept donations?. 32 If we are cleaning out the center, what do we keep, and what do we discard?. 34 What do I do if I need more space?. 38 Can priesthood leaders move equipment and computers from one center to another?. 38 What do we do when priesthood leaders decide to close a center?. 38 Chapter 5: Computers and Printers. 39 How do we order computers and printers?. 39 How do we order printer cartridges?. 39 What software should we have on center computers?. 39 What is the FHC Portal?. 42 Can patrons connect to the Internet?. 43 How do we determine fees for printouts?. 44 How do we repair computers and printers?. 44 How do we replace computers and printers that have been stolen or damaged?. 44 Chapter 6: Finances. 45 What goes into an annual budget request?. 45 What are the guidelines for handling money?. 45 What financial records should we keep?. 46 What fees can we charge?. 46 Chapter 7: Microfilm Ordering. 47 How does online film ordering work?. 47 What are the status definitions in the online film ordering system?. 49 What do we do with online film ordering?. 49 How are film ordering prices established?. 50 How do I handle microfilm ordering problems?. 50 Copyright and Trademarks. ? Chapter 8: FamilySearch Libraries. 53 vi FHC Operations: United States and Canada (August 2013) Quick start for new directors. 53 Administration. 54 Budget and staffing. 56 Safety and security. 57 Financial procedures. 58 Cash storage. 59 Coin-operated machines. 59 Church unit checking account. 59 Setting up a Church unit checking account. 60 Making deposits with a Church unit checking account. 61 Paying for items. 61 Writing checks. 61 Reviewing the Church unit financial statement. 62 Handling returned checks. ..
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