Module 4: Troubleshooting Hardware and Device Drivers
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Version Information Product Name Microsoft® Intellimouse® Optical
Version Information Product Name Microsoft® IntelliMouse® Optical Product Version Microsoft IntelliMouse Optical 1.1a Mouse Version Microsoft IntelliMouse Optical 1.1a Product Dimensions Mouse Length 4.97 inches (126 millimeters) Mouse Width 2.68 inches (68.1 millimeters) Mouse Depth/Height 1.54 inches (39.3 millimeters) Mouse Weight 5.20 ounces (147 grams) Cable Length 72 +5.5/-0 inches (1830 +140/-0 millimeters) Compatibility and Localization Interface USB and PS/2 Compatible Operating Systems • Microsoft Windows® 7, Windows Vista®, and Windows XP (excluding Windows XP 64-bit) • Macintosh Mac OS X v10.2-10.5.7 Top-line System Requirements For a Microsoft Windows-based PC: Requires a PC that meets the requirements for and has installed one of these operating systems: • Windows 7, Windows Vista, or Windows XP (excluding Windows XP 64-bit) • USB or PS/2 port • Microsoft IntelliPoint software version 7.0 For a Macintosh PC: • Macintosh Mac OS X v10.2-10.5.7 • USB port • Microsoft IntelliPoint for Mac software version 7.0 IntelliPoint mouse software provides drivers and support for the customization features. Compatibility Logos • Compatible with Microsoft Windows 7 • Certified for Microsoft Windows Vista • Mac logo • USB Certified logo Software Localization For a Microsoft Windows-based PC: Microsoft IntelliPoint software may be installed in Simplified Chinese, Traditional Chinese, English, French, German, Italian, Japanese, Korean, Brazilian Portuguese, Iberian Portuguese, or Spanish. If available, standard setup will install the software in the default OS language. Otherwise, the English language version will be installed. For a Macintosh PC: Microsoft IntelliPoint for Mac will install in English, French, German, Italian, Japanese, Brazilian Portuguese, and Spanish. -
RETAIL POCKET GUIDE Windows Devices Our Customers Should and Can Expect More from Todays Windows Devices
RETAIL POCKET GUIDE Windows Devices Our customers should and can expect more from todays Windows devices. Below are some reasons as to why a customer should get excited about Windows and what makes a modern device. Thin & light with With the latest technol- Designed around flexible designs that ogy, so you have the you. Your handwrit- suit your personali- speed you need to do ing. Your voice. Your ty and your needs. the things you want Phone app and more. 2-in-1 Convertible Latest Intel 8th Gen CPU Voice 2-in-1 Detachable SSD or eMMC Windows Hello Ultra Slim Intel Optane + HDD Windows Ink <18mm for all dis- play sizes Thin bezel Precision Touchpad Cortana Metallic finish (PTP) Windows Mixed IPS display 802.11ac 2x2, BT 4.0+ Reality Backlit keyboard 8+ hours of battery life Why do Solid-State Drives (SSD’s) matter? 3X faster 5X faster 32% longer To wake from sleep To start on average Battery life on average Windows Demos Below are a few of the latest demos in the Windows October update that you can show to your customers. These demos are all built around saving people time as they use their PC. Screen SketchSketch -- Snip.Snip. InIn aa snap. snap. Step 1 Head to Screen Sketch Step 2 Free-form snip Step 3 Rectangular snip Step 4 Full screen snip OneDrive FilesFiles OnOn--DemandDemand - Save spacespace && accessaccess allall your stuff. accessStep 1 Head all to yourFile Explorer stuff Step 2 Click on OneDrive Step 3 See the icons next to your files Step 4 Right click and select storage option. -
Version Information Product Name Microsoft® Intellimouse Optical
Version Information Product Name Microsoft® IntelliMouse Optical Product Version Microsoft IntelliMouse Optical 1.1 Product Dimensions Mouse Length 4.97 inches (126 millimeters) Mouse Width 2.68 inches (68.1 millimeters) Mouse Depth/Height 1.54 inches (39.3 millimeters) Mouse Weight 5.20 ounces (147 grams) Cable Length 72 +5.5/-0 inches (1830 +140/-0 millimeters) Compatibility and Localization Interface USB and PS/2 Compatible Operating Systems • Microsoft Windows® XP, Windows 2000 Professional, Windows Millennium Edition, Windows 98 and Windows NT® 4.0 • Macintosh Mac OS X versions 8.6-9.x and versions 10.1-10.3.x (excludes Mac OS X version 10.0) Top-line System Requirements For a Microsoft Windows-based PC: • One of the following: • Windows XP with Pentium 233 MHz or higher processor and 128 MB of RAM • Windows 2000 Professional with Pentium 133 MHz or higher processor and 128 MB of RAM • Windows Millennium Edition or Windows 98 with Pentium 133 MHz or higher and 32 MB of RAM • Windows NT 4.0 with Service Pack 6 or later with Pentium 133 MHz or higher and 64 MB of RAM • 25 MB of available hard-disk space • USB port or PS/2 port (USB requires Windows XP, Windows 2000, Windows Millenium Edition, or Windows 98) • CD drive For a Macintosh PC: • Macintosh Mac OS X versions 8.6-9.x and versions 10.1-10.3.x (excludes Mac OS X version 10.0) • 15 MB of available hard-disk space • USB port • CD drive Compatibility Logos • Designed for Microsoft Windows XP, 2000, ME, 98, Windows NT • Mac logo Software Version Microsoft IntelliPoint software, version 4.12 or higher, is required in order to enjoy full product functionality including scroll wheel and button programmability. -
Version Information Product Name Microsoft® Wireless Optical Mouse
Version Information Product Name Microsoft® Wireless Optical Mouse 5000 Product Version Microsoft Wireless Optical Mouse 5000 v1.0 Mouse Version Microsoft Wireless IntelliMouse® Explorer 2.0 Receiver Version Microsoft Wireless IntelliMouse Explorer Receiver 2.0 Product Dimensions Mouse Length 4.98 inches (126 millimeters) Mouse Width 2.85 inches (72.5 millimeters) Mouse Depth/Height 1.72 inches (43.8 millimeters) Mouse Weight 5.29 ounces (150 grams) includes 2 AA alkaline batteries; typical battery weight may vary Receiver Length 4.40 inches (112 millimeters) Receiver Width 2.77 inches (70.5 millimeters) Receiver Depth/Height 1.33 inches (33.7 millimeters) Receiver Weight 3.60 ounces (102 grams) Receiver Cable Length 60 inches +6/-0 inches (1524 millimeters + 152/-0 millimeters) Compatibility and Localization Interface USB and PS/2 compatible Operating Systems • Microsoft Windows® Vista™, Windows XP, and Windows 2000 service pack 4 • Macintosh Mac OS X versions 10.2-10.4 (excludes Mac OS X version 10.0-10.1) Top-line System Requirements For a Microsoft Windows-based PC: • Requires a PC that meets the requirements for and has installed one of these operating systems: Windows Vista, Windows XP, or Windows 2000 service pack 4 • 45 MB of available hard disk space (install 100 MB) • USB port or PS/2 port • CD drive • Microsoft IntelliPoint software, version 6.1 For a Macintosh PC: • Macintosh Mac OS X versions 10.2-10.4 (excludes Mac OS X version 10.0-10.1) • 15 MB of available hard disk space (install 30 MB) • USB port • CD drive • Microsoft IntelliPoint for Mac software, version 6.1 Compatibility Logos • Certified for Microsoft Windows Vista • Mac logo • Certified USB logo Software Localization For a Microsoft Windows-based PC: Microsoft IntelliPoint software may be installed in Simplified Chinese, Traditional Chinese, English, French, German, Italian, Japanese, Korean, Brazilian Portuguese, Iberian Portuguese, or Spanish. -
Version Information Product Name Microsoft® Wireless Keyboard
Version Information Product Name Microsoft® Wireless Keyboard 2000 Keyboard Version Microsoft Wireless Keyboard 2000 Transceiver Version Microsoft 2.4 GHz Transceiver v7.0 Product Dimensions Keyboard Length 17.6 inches (447 millimeters) Keyboard Width 7.29 inches (185 millimeters) Keyboard Depth/Height 1.77 inches (45.1 millimeters) Keyboard Weight 24.3 ounces (690 grams) includes 2 AAA alkaline batteries; typical battery weight may vary Transceiver Length 1.83 inches (46.54 millimeters) Transceiver Width 0.62 inches (15.75 millimeters) Transceiver Depth/Height 0.31 inches (7.85 millimeters) Transceiver Weight 0.18 ounces (5 grams) Compatibility and Localization Interface USB 2.0 Compatible Operating Systems • Microsoft Windows® 7, Windows Vista®, and Windows XP (excluding Windows XP 64-bit) • Macintosh Mac OS X v10.4-10.6.X Top-line System Requirements Requires a PC that meets the requirements for and has installed one of these operating systems: For Windows-based PC: • Windows 7, Windows Vista, or Windows XP (excluding Windows XP 64-bit) • 100 MB Hard Drive Space • USB Port • CD Rom • Microsoft IntelliPoint v8.0 and Microsoft IntelliType Pro v8.0 For Macintosh PC: • Mac OSX v10.4-10.6.X • 30 MB Hard Drive Space • USB Port • CD Rom • Microsoft IntelliPoint v8.0 for Macintosh and Microsoft IntelliType Pro v8.0 for Macintosh Compatibility Logos • Compatible with Microsoft Windows 7 • Mac logo • Universal Mac logo • Certified USB logo Software Localization For a Microsoft Windows-based PC: Microsoft IntelliPoint software and Microsoft IntelliType Pro software may be installed in Simplified Chinese, Traditional Chinese, English, French, German, Italian, Japanese, Korean, Brazilian Portuguese, Iberian Portuguese, or Spanish. -
Conditions De L'operation
CONDITIONS DE L’OPERATION «Frais de port gratuits sur les périphériques Microsoft» Article 1 : Conditions de l’opération Opération livraison gratuite en Informatique sur les périphériques Microsoft du lundi 31/10/2011, à 11h au lundi 07/1/2011, 10h. La livraison est entièrement gratuite pour toute commande contenant uniquement un ou plusieurs produits éligibles à l’opération et livrée en mode Colissimo. Si votre commande contient d’autres articles non concernés par l’opération, la livraison de ces derniers reste soumise à frais de port. Le montant des frais de port correspondant aux produits éligibles à l’opération reste offert, dans les conditions décrites ci-dessus. Offre valable exclusivement pour les livraisons en France Métropolitaine et Corse. Article 2 : Liste des produits éligibles à l’offre Tous les produits suivants sont éligibles à l’opération : SKU LIBELLE GENRE 2AA00003 Microsoft LifeChat LX-2000 Casque et Micro JUG00002 Microsoft® LifeChat¿ LX-3000 Casque et Micro J5D00008 Microsoft Arc Keyboard Claviers B2L00006 Microsoft Comfort Curve K2000 Claviers 2VJ00007 Microsoft Wireless Keyboard 80 Claviers B2M00002 Microsoft Natural Erg. 4000 Claviers E6K00005 Microsoft Wireless Keyboard 20 Claviers 3TJ00005 Microsoft Comfort curve keyboa Claviers YMC00004 MS Wireless Keyboard 3000 Claviers 2LF00005 Microsoft Wireless Desktop 800 Claviers CYD00002 Microsoft Bluetooth Number Pad Claviers J5D00008SOU Microsoft Arc Keyboard Ensemble claviers et souris M7A00005 Microsoft Wireless Optical 700 Ensemble claviers et souris XSA00006 MS -
Microsoft® Surface Arc Mouse
Microsoft® Surface Arc Mouse Name Information Product Name Microsoft® Surface Arc Mouse Mouse Name Microsoft Surface Arc Mouse Product Dimensions Mouse Length 5.17 inches (131.3 millimeters) Mouse Width 2.17 inches (55.0 millimeters) Mouse Depth/Height 0.56 inches (14.3 millimeters) Mouse Weight 2.91 ounces (82.5 grams) includes 2 AAA alkaline batteries; battery weight may vary Compatibility and Localization Interface • Bluetooth® Low Energy compatible 4.0 / 4.1 / 4.2 / 5.0 Operating Systems1 • Operating system: Windows 10/8.1/8 1Device must support Bluetooth 4.0 or higher. support.microsoft.com. Compatibility Logos • Windows 10 • Bluetooth Logo Customizable features available for Windows Requires Mouse and Keyboard Center software installed on a PC that meets the requirements and has one of these operating systems: • Microsoft Windows 10 / 8.1 • 150 MB of available hard disk space You must accept License Terms for software download at microsoft.com/accessories/downloads. Broadband required. Added charges may apply. Software Localization Software Localization Microsoft Mouse and Keyboard Center software may be installed in Simplified Chinese, Traditional Chinese, English, French, German, Italian, Japanese, Korean, Brazilian Portuguese, Iberian Portuguese, Russian, or Spanish. If available, standard setup will install the software in the default OS language. Otherwise, the English language version will be installed. Tracking Technology Mouse Tracking System Microsoft-proprietary BlueTrack™ Technology Imaging Rate Dynamically adaptable -
Arc Touch Bluetooth Mouse App Download Microsoft Mouse and Keyboard Center Is a Must-Have App You May Not Know Exists
arc touch bluetooth mouse app download Microsoft Mouse and Keyboard Center is a must-have app you may not know exists. Microsoft always has some weird ways of doing things. The Windows 10 OS and app situation is in a transition phase going from Win32 to UWP, but not all things are converted yet, and some apps are buried on Microsoft's site – the exact thing the Store is supposed to solve. If you use Microsoft mice or keyboards like the new Surface Arc Mouse you will want to get the Microsoft Mouse and Keyboard Center app. It's free and adds some key features to this – and other – mice and keyboards. What is Mouse and Keyboard Center? Think of the Microsoft Mouse and Keyboard Center as advanced settings for some Microsoft-branded peripherals. It's a classic Windows app that comes in 32- and 64-bit versions (most of you will opt for 64-bit). Unfortunately, if you are running Windows 10 S like on the new Surface Laptop, you cannot download and install this Microsoft app. As to when Microsoft decides to port it over to Windows 10 natively, or, use the Desktop Bridge to put it in the Windows Store is unclear. In Windows 10 users can find many of the mouse options under Settings > Devices > Mouse . These settings include primary button assignment, how many lines to scroll, and how the mouse wheel scrolls. Some mice – like Microsoft's new Surface Arc Mouse – have additional abilities like enabling "Scroll inactive windows when I hover over them," which is not found with other mice. -
Microsoft Wireless Mobile Mouse 6000 Driver Download
microsoft wireless mobile mouse 6000 driver download Which devices are supported by Microsoft Mouse and Keyboard Center? The latest Microsoft Mouse and Keyboard Center supports several versions Microsoft mice and keyboards. Select one of the following headings, and it'll open to show you a list of supported devices: Arc Touch Bluetooth Mouse. Arc Touch Mouse. Basic Optical Mouse v2.0. Basic Optical Mouse. Bluetooth Ergonomic Mouse. Bluetooth Mobile Mouse 3600. Comfort Mouse 3000. Comfort Mouse 4500. Comfort Mouse 6000. Explorer Mini Mouse. Explorer Touch Mouse. IntelliMouse Explorer 3.0. Microsoft Arc Mouse. Natural Wireless Laser Mouse 7000. Sculpt Comfort Mouse. Sculpt Ergonomic Mouse. Sculpt Mobile Mouse. Sculpt Touch Mouse. SideWinder X3 Mouse. SideWinder X5 Mouse. SideWinder X8 Mouse. Surface Mobile Mouse. Wedge Touch Mouse. Wireless Laser Mouse 6000 v2.0. Wireless Mobile Mouse 1000. Wireless Mobile Mouse 3000 v2.0. Wireless Mobile Mouse 3000. Wireless Mobile Mouse 3500. Wireless Mobile Mouse 4000. Wireless Mobile Mouse 6000. Wireless Mouse 1000. Wireless Mouse 2000. Wireless Mouse 5000. Wireless Mouse 900. Wireless Notebook Presenter Mouse 8000. All-in-One Media Keyboard. Comfort Curve Keyboard 2000. Designer Compact Keyboard. Digital Media Keyboard 3000. Natural Ergonomic Keyboard 4000. Sculpt Ergonomic Desktop. Sculpt Ergonomic Keyboard. SideWinder X4 Keyboard. SideWinder X6 Keyboard. Wired Keyboard 400. Wired Keyboard 600. Wireless Arc Keyboard. Wireless Comfort Keyboard 5000. Wireless Comfort Keyboard 5050. Wireless Keyboard 850. Wireless Keyboard 900. Wireless Keyboard 1000. Wireless Keyboard 2000 v2.0. Wireless Keyboard 3000 v2.0. Wireless Keyboard 3000. Wireless Keyboard 3050. Wireless Keyboard 6000 v3.0. Wireless Keyboard 800. Wireless Laser Keyboard 6000 v2.0. -
Version Information Product Name Microsoft® Wireless Mobile Mouse
Version Information Product Name Microsoft® Wireless Mobile Mouse 1000 Product Version Microsoft Wireless Mobile Mouse 1000 Mouse Version Microsoft Wireless Mobile Mouse 1000 Transceiver Version Microsoft Nano Transceiver v1.0 Product Dimensions Mouse Length 3.76 inches (95.4 millimeters) Mouse Width 2.21 inches (56.2 millimeters) Mouse Depth/Height 1.41 inches (35.8 millimeters) Mouse Weight 2.63 ounces (74.5 grams) includes 1 AA alkaline battery; typical battery weight may vary Transceiver Length 0.72 inches (18.3 millimeters) Transceiver Width 0.51 inches (13.1 millimeters) Transceiver Depth/Height 0.17 inches (4.4 millimeters) Transceiver Weight 0.05 ounces (1.6 grams) Compatibility and Localization Interface USB 2.0 Compatible Operating Systems • Microsoft Windows® 7, Windows Vista®, and Windows XP (excluding Windows XP 64-bit) • Macintosh Mac OS X v10.4.x-10.5.7 Top-line System Requirements For Windows-based PC: Requires a PC that meets the requirements for and has installed one of these operating systems: • Windows 7, Windows Vista, or Windows XP (excluding Windows XP 64-bit) • 100 MB of RAM • Microsoft IntelliPoint software version 7.1 For Macintosh PC: • Mac OSX v10.4.x-10.5.7 • 30 MB of RAM • Microsoft IntelliPoint for Mac software version 7.1 Compatibility Logos • Compatible with Microsoft Windows 7 • Mac logo • Universal Mac logo • Certified USB logo Software Localization For a Microsoft Windows-based PC: Microsoft IntelliPoint software may be installed in Simplified Chinese, Traditional Chinese, English, French, German, Italian, Japanese, Korean, Brazilian Portuguese, Iberian Portuguese, or Spanish. If available, standard setup will install the software in the default OS language. -
Version Information Product Name Microsoft® Wireless Keyboard 3000
Version Information Product Name Microsoft® Wireless Keyboard 3000 Product Version Microsoft Wireless Keyboard 3000 Keyboard Version Microsoft Wireless Keyboard 3000 v2.0 Mouse Version Microsoft Wireless Mouse 5000 Transceiver Version Microsoft 2.4 GHz Transceiver v7.0 Product Dimensions Keyboard Length 18.4 inches (467 millimeters) Keyboard Width 7.83 inches (199 millimeters) Keyboard Depth/Height 1.75 inches (44.3 millimeters) with feet extended Keyboard Weight 27.0 ounces (766 grams), includes 2 AA alkaline batteries, typical battery weight may vary Mouse Length 4.59 inches (116.7 millimeters) Mouse Width 2.77 inches (70.25 millimeters) Mouse Depth/Height 1.66 inches (42.2 millimeters) Mouse Weight 5.36 ounces (152 grams) includes 2 AA alkaline batteries; typical battery weight may vary Transceiver Length 1.83 inches (46.54 millimeters) Transceiver Width 0.62 inches (15.75 millimeters) Transceiver Depth/Height 0.31 inches (.7.85 millimeters) Transceiver Weight 0.18 ounces (5 grams) Compatibility and Localization Interface USB Compatible Operating Systems • Microsoft Windows® 7, Windows Vista®, or Windows XP (excluding Windows XP 64-bit) • Mac OS X v10.4x - 10.6x Top-line System Requirements For a Microsoft Windows-based PC: Requires a PC that meets the requirements for and has installed one of these operating systems: • Microsoft Windows 7, Windows Vista, or Windows XP (excluding Windows XP 64-bit) • 100 MB of available hard disk space • CD drive • Microsoft IntelliType Pro software version 7.0 and Microsoft IntelliPoint software version 7.0 For a Macintosh PC: • Mac OS X v10.4x - 10.6x • 30 MB of available hard disk space (Install 30 MB) • CD drive • Microsoft IntelliType Pro for Mac software version 7.0 and Microsoft IntelliPoint for Mac software version 7.0 Users of Mac OS X v10.2 must install enclosed IntelliType Pro/IntelliPoint software before connecting the hardware. -
Version Information Product Name Microsoft® Wireless Laser Desktop
Version Information Product Name Microsoft® Wireless Laser Desktop 3000 Product Version Microsoft Wireless Laser Desktop 3000 v1.0 Keyboard Version Microsoft Wireless Laser Keyboard 3000 v1.0 Mouse Version Microsoft Wireless Laser Mouse 5000 v1.0 Transceiver Version Microsoft Wireless Desktop Receiver 3.1 Product Dimensions Keyboard Length 18.8 inches (477 millimeters) Keyboard Width 8.36 inches (212 millimeters) Keyboard Depth/Height 1.53 inches (38.7 millimeters) with tilt legs extended Keyboard Weight 25.2 ounces (715 grams) includes 2 AA alkaline batteries; typical battery weight may vary Mouse Length 4.82 inches (122 millimeters) Mouse Width 2.89 inches (73.4 millimeters) Mouse Depth/Height 1.70 inches (43.3 millimeters) Mouse Weight 4.86 ounces (384 grams) including 2 AA alkaline batteries; typical battery weight may vary Receiver Length 4.40 inches (112 millimeters) Receiver Width 2.77 inches (70.5 millimeters) Receiver Depth/Height 1.33 inches (33.7 millimeters) Receiver Weight 3.60 ounces (102 grams) Receiver Cable Length 78 inches +0.78/-0 inches (1950 millimeters + 20/-0 millimeters) Compatibility and Localization Interface USB Compatible Operating Systems • Microsoft Windows® Vista™, Windows XP, and Windows 2000 service pack 4 • Macintosh Mac OS X versions 10.1-10.5 (excludes Mac OS X version 10.0) Top-line System Requirements For a Microsoft Windows-based PC: • Requires a PC that meets the requirements for and has installed one of these operating systems: Microsoft Windows Vista, Windows XP, or Windows 2000 service pack 4 • 100 MB of available hard disk space • USB port • CD drive • Microsoft IntelliPoint software, version 6.1 For a Macintosh PC: • Mac OS X v10.2-10.5 (excluding Mac OS X v10.0-10.1) • 30 MB of available hard disk space • USB port • CD drive • Microsoft IntelliType Pro for Mac software, version 6.1 and IntelliPoint for Mac software, version 6.1.