COVID-19 hotel performance update & CEE Jakub Klimczak - Business Development Manager STR

Source: 2020 STR, LLC / STR Global, Ltd. trading as "STR". © CoStar Realty Information, Inc. Any reprint, use or republication of all or a part of this presentation without the prior written approval of STR is strictly prohibited. Any such reproduction shall specifically credit STR as the source. This presentation is based on data collected by STR. The information in the presentation should not be construed as investment, tax, accounting or legal advice. Agenda

1. Global impact of COVID-19

2. Impact on Europe 3. Closer look at Poland & CEESTR 4. Forward STAR

5. Forecast Highlights Source: STR. 2020 © CoStar Realty Information, Inc. COVID-19 STR website

STR

Source: STR. 2020 © CoStar Realty Information, Inc. 3 COVID-19 webinars

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Source: STR. 2020 © CoStar Realty Information, Inc. 4 We at STR can never give guidance on price We must not facilitate anti-competitive behaviour, we can comment on the facts

Anti-Trust Statement & Reminder: Please do not discuss prices, rates, surcharges, marketing strategies, or your operational intentions and plans. Such discussions among competitors could be viewed as collusive activity in violation of antiSTR-trust laws.

Source: STR / 2020 © CoStar Realty Information, Inc.. Global impact of COVID-19 STR

Source: STR. 2020 © CoStar Realty Information, Inc. Weekly Covid-19 Global Impact 05 January Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 7 Weekly Covid-19 Global Impact 12 January Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 8 Weekly Covid-19 Global Impact 19 January Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 9 Weekly Covid-19 Global Impact 26 January Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 10 Weekly Covid-19 Global Impact 02 February Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 11 Weekly Covid-19 Global Impact 09 February Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 12 Weekly Covid-19 Global Impact 16 February Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 13 Weekly Covid-19 Global Impact 23 February Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 14 Weekly Covid-19 Global Impact 01 March Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 15 Weekly Covid-19 Global Impact 08 March Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 16 Weekly Covid-19 Global Impact 15 March Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 17 Weekly Covid-19 Global Impact 22 March Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

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Source: STR. 2020 © CoStar Realty Information, Inc. 18 Weekly Covid-19 Global Impact 29 March Occupancy Rolling7 Days % Change, Submarket level data overlaying WW Census

STR

Source: STR. 2020 © CoStar Realty Information, Inc. 19 Europe STR

Photo by Anastasia Dulgier on Unsplash 20 RevPAR severely down in the last 28 days RevPAR % Change, Local Currency, R28 from 29th March 2020

Helsinki Stockholm -64 -53 -44 St. Petersburg -67 Copenhagen -48 Moscow Amsterdam -68 -65 Berlin Dublin -63 -67 Warsaw London -61 Brussels -68 -76 Prague STR-61 Budapest Zurich -72 -69 Vienna Paris -75 -79 Bucharest -63 Belgrade -72 Tbilisi Madrid -71 Istanbul Rome -86 -57 Tel Aviv -76 Barcelona -73 Lisbon -70

Source: STR. 2020 © CoStar Realty Information, Inc. Italy, , , , UK & Poland Occupancy Performance Weekly Occupancy 5 January – 29 March 2020

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Source: STR. 2020 © CoStar Realty Information, Inc. 22 Italy, Spain, Germany, France, UK & Poland Occupancy Performance Weekly Occupancy 5 January – 29 March 2020

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Source: STR. 2020 © CoStar Realty Information, Inc. 23 Declines have accelerated in the last two weeks Occupancy % change vs prior year, Weeks commencing 24th Feb to 23th March 2020

Week of the 24th of Feb Week of the 2nd of March Week of the 9th of March Week of the 16th of March Week of the 23rd March

20%

0%

-20%

-40% -60% STR -80%

-100% Ukraine Latvia Romania Poland Hungary Austria Italy Czech Republic

Source: STR. 2020 © CoStar Realty Information, Inc. 24 Forward occupancy has unsurprisingly collapsed Forward occupancy for the next 14 days, as at the 23rd of March 2020

YTD Average W/c 02/03/2020 W/c 09/03/2020 W/c 16/03/2020 W/c 23/03/2020

67% 63% 63% 63% 63% 62% 61% 59% 57% 58% 54% 56% 52% 52% 51% 48% 46% 42% 43%

36% 36% 35% 30% 30% 28% 26% 20% STR 18% 16% 16% 16% 13% 14%

6% 6%

Amsterdam Brussels Dubai Dublin Edinburgh London Zurich

Source: STR. 2020 © CoStar Realty Information, Inc. 25 With cancellations coming through stronger than ever Pick up for the next 14 days, As at the 23rd of March 2020

YTD Average W/c 02/03/2020 W/c 09/03/2020 W/c 16/03/2020 W/c 23/03/2020

11% 11% 9% 9% 9% 8% 8% 7% 6% 4% 3% 3% 2% 0% 0%

-3% -3% -5% -5% -6% -7%

-12% -11% -13% -14% -14% -15% -15% -16% -20% STR -23% -22% -24% -25%

-32% Amsterdam Brussels Dubai Dublin Edinburgh London Zurich

Source: STR. 2020 © CoStar Realty Information, Inc. 26 CEE STR Occupancy drops drastically in the days prior to CEE lockdown Occupancy and confirmed cases, CEE, 23 February – 29 March 2020

Confirmed cases Rooms OCC 10000 100% Lockdown 9000 90% 8000 80% 7000 70% 6000 60% 5000 50% 4000 40% 3000 30% 2000 STR 20% 1000 10% 0 0% 23-Feb 24-Feb 25-Feb 26-Feb 27-Feb 28-Feb 29-Feb 01-Mar 02-Mar 03-Mar 04-Mar 05-Mar 06-Mar 07-Mar 08-Mar 09-Mar 10-Mar 11-Mar 12-Mar 13-Mar 14-Mar 15-Mar 16-Mar 17-Mar 18-Mar 19-Mar 20-Mar 21-Mar 22-Mar 23-Mar 24-Mar 25-Mar 26-Mar 27-Mar 28-Mar 29-Mar

Source: STR. 2020 © CoStar Realty Information, Inc. CEE- Corona Impact Hits in February Occupancy % by class, February 1 – March 29 2020

Luxury Upper Upscale Upscale Upper Midscale Midscale & Economy 80%

70%

60%

50%

40%

30% 20% STR 10%

0%

Source: STR. 2020 © CoStar Realty Information, Inc. CEE - RevPAR % keeps declining as more cases are confirmed RevPAR % change vs 2019 & COVID-19 cases, CEE, EUR, March 2020

RevPAR % chg Confirmed cases 9000 80%

8000 60%

7000 40%

6000 20%

5000 0%

4000 -20%

3000 -40%

2000 STR -60%

1000 -80%

0 -100% 23-Feb 24-Feb 25-Feb 26-Feb 27-Feb 28-Feb 29-Feb 01-Mar 02-Mar 03-Mar 04-Mar 05-Mar 06-Mar 07-Mar 08-Mar 09-Mar 10-Mar 11-Mar 12-Mar 13-Mar 14-Mar 15-Mar 16-Mar 17-Mar 18-Mar 19-Mar 20-Mar 21-Mar 22-Mar 23-Mar 24-Mar 25-Mar 26-Mar 27-Mar 28-Mar

© 2018 STR. All Rights Reserved. A bleak picture across Central & Eastern Europe Occupancy change %, R28 from 29th March 2020 -68 Tallinn

-55 Riga

Vilnius -54

Warsaw -67

Prague -75 -73 Bratislava -70STRBudapest Ljubljana -66 -74 Bucharest Belgrade -64

-73 Sofia

Source: STR. 2020 © CoStar Realty Information, Inc. 31 A bleak picture across Central & Eastern Europe Occupancy change %, week commencing 29 March -96 Tallinn

-93 Riga

Warsaw -88

Prague -95

-96STRBudapest

-93 Bucharest Belgrade -93

-94 Sofia

Source: STR. 2020 © CoStar Realty Information, Inc. 32 CEE Capitals - Corona Impact Hits on March 1st Occupancy % change, January 1st – March 29th 2020

Warsaw Prague Budapest Bratislava Sofia Belgrade Bucharest Ljubljana Vilnius Riga Tallinn 250%

200%

150%

100%

50%

0%

-50% -100% STR -150%

-200% 01/01/2020 03/01/2020 05/01/2020 07/01/2020 09/01/2020 11/01/2020 13/01/2020 15/01/2020 17/01/2020 19/01/2020 21/01/2020 23/01/2020 25/01/2020 27/01/2020 29/01/2020 31/01/2020 02/02/2020 04/02/2020 06/02/2020 08/02/2020 10/02/2020 12/02/2020 14/02/2020 16/02/2020 18/02/2020 20/02/2020 22/02/2020 24/02/2020 26/02/2020 28/02/2020 01/03/2020 03/03/2020 05/03/2020 07/03/2020 09/03/2020 11/03/2020 13/03/2020 15/03/2020 17/03/2020 19/03/2020 21/03/2020 23/03/2020 25/03/2020 27/03/2020 29/03/2020

Source: STR. 2020 © CoStar Realty Information, Inc. CEE Capitals – ADR Maintains Some Stability Up To Mid-March ADR % change, January 1st – March 29th 2020

Warsaw Prague Budapest Bratislava Sofia Belgrade Bucharest Ljubljana Vilnius Riga Tallinn 100%

80%

60%

40%

20%

0% -20% STR -40%

-60% 01/01/2020 03/01/2020 05/01/2020 07/01/2020 09/01/2020 11/01/2020 13/01/2020 15/01/2020 17/01/2020 19/01/2020 21/01/2020 23/01/2020 25/01/2020 27/01/2020 29/01/2020 31/01/2020 02/02/2020 04/02/2020 06/02/2020 08/02/2020 10/02/2020 12/02/2020 14/02/2020 16/02/2020 18/02/2020 20/02/2020 22/02/2020 24/02/2020 26/02/2020 28/02/2020 01/03/2020 03/03/2020 05/03/2020 07/03/2020 09/03/2020 11/03/2020 13/03/2020 15/03/2020 17/03/2020 19/03/2020 21/03/2020

Source: STR. 2020 © CoStar Realty Information, Inc. Poland STR Occupancy drops drastically in the days prior to Poland lockdown Occupancy and confirmed cases, Poland, 23 February – 29 March 2020

Confirmed cases Rooms OCC 2000 100% Lockdown 1800 90% 1600 80% 1400 70% 1200 60% 1000 50% 800 40% 600 30% 400 STR 20% 200 10% 0 0% 23-Feb 24-Feb 25-Feb 26-Feb 27-Feb 28-Feb 29-Feb 01-Mar 02-Mar 03-Mar 04-Mar 05-Mar 06-Mar 07-Mar 08-Mar 09-Mar 10-Mar 11-Mar 12-Mar 13-Mar 14-Mar 15-Mar 16-Mar 17-Mar 18-Mar 19-Mar 20-Mar 21-Mar 22-Mar 23-Mar 24-Mar 25-Mar 26-Mar 27-Mar 28-Mar 29-Mar

Source: STR. 2020 © CoStar Realty Information, Inc. Poland - Corona Impact Hits in February Occupancy % by class, February 1 – March 29 2020

Luxury & Upper Upscale Upscale Upper Midscale Midscale & Economy 90%

80%

70%

60%

50%

40%

30% 20% STR 10%

0%

Source: STR. 2020 © CoStar Realty Information, Inc. Convid-19 impact on markets in Poland Occupancy change %, R28 from 29th March 2020

-64 Trojmiasto

-66 Warszawa -66 Poznan -71 Lublin STRLodz -73 -64 Wroclaw Katowice -65 -70 Krakow

Source: STR. 2020 © CoStar Realty Information, Inc. Convid-19 impact on markets in Poland Occupancy change %, week commencing 29 March 2020

-91 Trojmiasto

-88 Warszawa -91 Poznan STR -75 Wroclaw

-97 Krakow

Source: STR. 2020 © CoStar Realty Information, Inc. Polish markets: Top performers occupancy down 20-80% Occupancy % change, February 17 to March 29 2020

Warsaw Tricity Krakow Wroclaw Poznan Lodz Katowice Lublin

100% 80% 60% 40% 20% 0% Wroclaw -20% Poznan Warsaw -40% Tricity -60% Lublin STR Katowice -80% Lodz -100% Krakow

Source: STR. 2020 © CoStar Realty Information, Inc. Polish markets: Top performers ADR still mostly positive ADR % change, Local Currency, February 17 to March 29 2020

Warsaw Tricity Krakow Wroclaw Poznan Lodz Katowice Lublin

100%

80%

60%

40% Tricity 20% Wroclaw Lodz 0% Krakow -20% Katowice STR Lublin -40% Poznan -60% Warsaw

Source: STR. 2020 © CoStar Realty Information, Inc. STR

Source: STR. 2020 © CoStar Realty Information, Inc. Insights

Forward STAR compares your hotel’s demand build up against your local market and competitors.

• Compare your Business On the Books to the market and your competitive set • Compare your hotel’s pick-up to the market and competitive set • Are you getting your fair share of the demand in the market • Are you capitalising on that demand • Complimentary Market Data • Paid Competitive Set subscriptions available • Combine with your historic STAR performanceSTR for further insights

Source: STR. 2020 © CoStar Realty Information, Inc. The Output, Accurate & Actionable Daily detail with Weekly and Monthly Frequency

Your hotel

Weekly Report (PDF): • Every Wednesday • 90 days

Your competitive set Forward STAR Monthly Report (PDF): Report • First week of every month • 365 days • Events calendar listing STR Report Content Your local market • Daily detail versus Market/Submarket (Free) • Compset available (Paid subscription) • Complements STAR’s historical performance data

Source: STR. 2020 © CoStar Realty Information, Inc. Collecting the Data, Simple & Seamless

Report scheduler - set it and forget it

Rooms Rooms Available Booked • 5 minute one-time set up of the Report Scheduler • Automate the delivery of your future demand data • For the next 365 days • Daily • Before 10am

Rooms Booked (Deducted from inventory) STR

Transient Groups Rooms Rooms Booked Booked

Source: STR. 2020 © CoStar Realty Information, Inc. What is Forward STAR – how it works Real, reliable and accurate forward booking data to make better decisions

STR

Source: STR. 2020 © CoStar Realty Information, Inc. Pickup - Snapshot Quickly compare how the hotel is gaining share vs. market and use to assess the effectiveness of your sales, channel and pricing strategies. This hotel has outperformed for the next 7 days but is trending behind thereafter

STR

Source: STR. 2020 © CoStar Realty Information, Inc. What is Forward STAR – how it works Real, reliable and accurate forward booking data to make better decisions

STR

Source: STR. 2020 © CoStar Realty Information, Inc. Forecast Highlights STR

49 2020 Forecast by region Average RevPAR % change across Forecast Markets*, March 2020 Forecast

China Markets Asia Markets Excl. China Europe Markets Total US

-6% -12% -11% -14% -14% -19%

-28% -27% -32% STR -37% -43%

-51% OCC ADR RevPAR

Notes: * Average forecast for: Amsterdam, Athens, Barcelona, Belfast, Berlin, Birmingham, Brussels, Budapest, Cologne, Dublin, Dusseldorf, Edinburgh, Frankfurt, Gatwick, Glasgow, Source: STR / 2020 © CoStar Realty Information, Inc.. Hamburg, Heathrow, Leeds, London, Madrid, Manchester, Milan, Moscow, Munich, Paris, Prague, Rome, Stuttgart, Vienna, Warsaw, Zurich Europe RevPAR forecast to see recovery in 2021 Average Hotel RevPAR % change across European Forecast Markets*, March 2020 Forecast

2019 2020 2021

41% 33%

6% 0% 1% 1%

STR-14%

-27%

-37%

OCC ADR RevPAR

Notes: * Average forecast for: Amsterdam, Athens, Barcelona, Belfast, Berlin, Birmingham, Brussels, Budapest, Cologne, Dublin, Dusseldorf, Edinburgh, Frankfurt, Gatwick, Glasgow, Source: STR / 2020 © CoStar Realty Information, Inc.. Hamburg, Heathrow, Leeds, London, Madrid, Manchester, Milan, Moscow, Munich, Paris, Prague, Rome, Stuttgart, Vienna, Warsaw, Zurich Return to 2019 levels expected in 2022 Average Hotel RevPAR, Indexed to 2019 for European Forecast Markets*, March 2020 Forecast

1.1

1.0

0.9

0.8

0.7 STR

0.6 2019 2020 2021 2022 OCC ADR RevPAR

Notes: * Average forecast for: Amsterdam, Athens, Barcelona, Belfast, Berlin, Birmingham, Brussels, Budapest, Cologne, Dublin, Dusseldorf, Edinburgh, Frankfurt, Gatwick, Glasgow, Hamburg, © 2019 STR. All Rights Reserved. Heathrow, Leeds, London, Madrid, Manchester, Milan, Moscow, Munich, Paris, Prague, Rome, Stuttgart, Vienna, Warsaw, Zurich European markets in most affected buckets, risk for Dubai 2020 RevPAR % Chg, March 2020 Forecast

Below -50% Negative 40-50% Negative 30-40% Negative 20-30% Barcelona Milan Athens Singapore Hong Kong Moscow Tokyo Rome Zurich Regional UK Dublin Abu Dhabi Auckland Amsterdam Frankfurt Bangkok Madrid Budapest Hangzhou Prague Berlin Beijing Vienna Sydney Chengdu Brussels Paris Lux UUC Jakarta Munich STRWarsaw London Edinburgh Heathrow Shanghai Expo 2020 Dubai postponement Mumbai Source: STR. 2020 © CoStar Realty Information, Inc. 53 not taken into consideration Dubai Conclusions

1. Coronavirus is having a devastating impact on our industry – Hotels are having no choice but to close – Some may be re-purposed for the humanitarian effort – How long they stay closed for depends on how long the virus persists 2. Forecast scenarios have worsened significantly – Most economists now expecting a global recession – Length and depth again dependant on virus… and government intervention – The big question is will this have a long term impact on travel behaviour 3. What can you do now STR – Don’t panic – we will bounce back – Look after each other – Remember this is about lives, not numbers

Source: STR. 2020 © CoStar Realty Information, Inc. STR

Source: STR. 2020 © CoStar Realty Information, Inc. 55 Questions

STR

Source: 2020 STR, LLC / STR Global, Ltd. trading as "STR". © CoStar Realty Information, Inc. Any reprint, use or republication of all or a part of this presentation without the prior written approval of STR is strictly prohibited. Any such reproduction shall specifically credit STR as the source. This presentation is based on data collected by STR. The information in the presentation should not be construed as investment, tax, accounting or legal advice.